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Pros: "Excellent I felt very comfortable and happy"
Cons: "Just the food"

Pros: "the attention of the staff"
Cons: "La turbulencia"

Pros: "Lost my luggage and were not helpful and if was my sisters wedding"

Pros: "Lots of room"
Cons: "Cooperation with Emirates seemed not to be that well established"

Pros: "It was the very best ever. I loved the way they all took such good care of me"

Cons: "Need to make the touch screen less gross"

Pros: "Thant is was on time..."
Cons: "Pilot decended to fast and there was a lot of turbulence..took 2 hrs flew too high and very slow as opposed to going to NY pilot flew low and fast no problems and got to New York quick and easy..."

Cons: "A complimentary lunch meal should be served."

Pros: "fast and nice"

Pros: "No delay"
Cons: "There are nothing I do not like."

Pros: "all around great"
Cons: "no problems"

Pros: "Free food."
Cons: "Wrong sandwich. Soggy sandwich. Sound was scratchy. Movies need closed caption option."

Cons: "Xx"

Pros: "Not much. No room"
Cons: "C above"

Pros: "Satisfied"
Cons: "Seating"

Pros: "Sorry but there was nothing to complain about. No bitchin here."

Cons: "Boarding process needs more work. Boarding announcements need to be loud and clear."

Cons: "no ticket at airport i did not fly."

Pros: "Absolute BS"

Cons: "There is always some kind of delay with this company. The very worse."

Pros: "Everything on time."
Cons: "The seat in hard."

Pros: "Service, spaceous, fly-fi actually works!"

Pros: "It was easy boarding! Attendants were nice and efficient. Made excellent time by arriving early. Flew round trip. Departing CHS late but arriving early at JFK. I will definitely fly JetBlue again"

Pros: "Everything"
Cons: "My trip info wasn't working after a reset."

Cons: "Our luggage came back broken (case cracked)"

Pros: "Overbook"
Cons: "Overbook"

Pros: "So comfortable"
Cons: "The food on board could be better"

Cons: "They information re the baggage was incorrect"

Pros: "EVERY THING"
Cons: "N/A"

Pros: "Mediocre"
Cons: "Nothing"

Pros: "From the start to the end nice right no problems at all thank you"

Cons: "After landing we sat on the runway for one hour."

Pros: "I liked the spacious seating of course"
Cons: "I was disappointed in the boarding, I traveled with my young daughter and infant son and when they announced those who require additional time, handicap assistance,etc I proceeded to board then all these other folks also jumped up skipping me and my children when it was not their turn. And the gate people allowed them to do so I had to be the one to say excuse me we were here 1st. On top of that when we landed back in NY I heard my stroller get tossed and discovered when I got home it was broke. So upset!!!"

Pros: "Everything."

Cons: "They didn't have any Eat Up meals."

Pros: "Also on time."

Pros: "Plane was painfully cold"
Cons: "The cold. Ordinarily I think that JetBlue is marvelous Adrian"

Cons: "Seat didn't recline as well"

Pros: "Over all Good!!"

Pros: "very informative during delay"

Pros: "On time to Bogotá and quite comfortable."

Cons: "They charge extra for comfort items. I now own a $5 blanket"

Pros: "The attendants were friendly and hellpful."

Pros: "It was Ok. On time"

Pros: "I did."

Cons: "They lost one of our bags. Returned it the next day"

Pros: "Highly recommended"
Cons: "Highly recommended"

Pros: "on time no delay"
Cons: "none"

Pros: "service"
Cons: "plane is old"

Pros: "Cleaning"
Cons: "Water and snack"

Cons: "They put mi to buy a reverse ticket from Medellin to Madrid, . I dont see the reason !!!!! I dont use it"

Cons: "Great company"

Pros: "Nothing"
Cons: "Everything"

Pros: "The seat was very comfortable"

Pros: "El entretenimiento"
Cons: "La actitud de algunas azafatas"

Cons: "Honestly everything was perfect transportation wise. The only issue I had was that my bag was broken in the process. The strap was almost ripped completely off and it made the rest of my trip a little inconvenient because I had to catch more flights and I had to check my bag. This made hard for me."

Pros: "Charming crew Excellent attention. Very helpful"

Pros: "Crew was awful. Did not let me board because I was sick."

Pros: "The process to board is in disorder. I feel It is possible to do better the next time."
Cons: "For me when you do the Check in process and you choose your sits, they have to respect your selection all the time."

Pros: "The crew, and the service was great!"
Cons: "Our seats were in front of an exit aisle so we were not able to recline the seats. The people in front of us were able to, so we were very cramped! Had barely any room and had to sit upright the entire flight."

Cons: "Make sure non-Spanish speaking travelers know what's going on, Please repeat announcements in English."

Pros: "Buena atención del personal y cabina confortable"
Cons: "Precios más accesibles"

Cons: "Very good experience with Avianca"

Cons: "My screen wasn’t working."

Cons: "Just awful!!!! Original lay over was 2 hours in Cartagena it became 7 hours. Missed my rental car. Missed my first day at the hotel Los recuerdos!! Just awful. I need something done."

Pros: "Fast"

Pros: "Flight delayed causing anxiety as onward connection."
Cons: "No vegetarian food available."

Pros: "On time"
Cons: "They left all my bags in Miami, i dont know when im going to get them, this is not aceptable"

Cons: "The food was not good."

Cons: "I did not like how during reservation, you cannot put a space between the two words in the first name or last name. For example, I was forced to put "MariaAlejandra" as the first name instead of "Maria Alejandra". I had to call the airlines and go through a hassle to ensure there will be no problems boarding the plan because of this minor name difference."

Pros: "The flight attendance was excellent. The food was ok"

Pros: "Seating very comfortable and food was very tasty and healthy."
Cons: "Took a bit to get the luggage in MDE."

Cons: "4 hours delay"

Pros: "faltando una semana antes del viaje la aerolinea me envio un correo electronico diciendo q mi vuelo habia sido cancelado., que tendria q salir un dia antes o esperar en otro pais no mi final destino por mas de un dia.,.. es inconsebible q suceda esto., compre mi ticket por adelantado desde septiembre y me encuentro a dias de viajar con esto., que irresponsabilidad de esta aerolinea., despues de llamar por mas de 5 veces con 5 diferente personas... por fin llegamos a un acuerdo de cuando me podria ir... el dia original era 18 de diciembre estoy programado para viajar el 23 y con la persona q hable mi itinerario es Mia-SanSanvador-Tegus... en el WEB dice MIA-Nicaragua-San Salvador - Tegus... voy a recorrer practicamente toda centro america para llegar a mi desdtino final... nose a quien echarle la culpa... a KAYAK"

Pros: "Everything"

Cons: "THE FLY WAS CANCEL.."

Pros: "Horrible"
Cons: "Horrible"

Pros: "Due to hurricane"

Pros: "Nothing"
Cons: "I never got to my destination on the date I want it"

Cons: "Everything was wonderful except for taking too long to disembark"

Pros: "All"
Cons: "Nothing"

Pros: "La atencion del personal a bordo"
Cons: "Los asientos del B787 muy incómodos"

Pros: "Too windy"

Pros: "We parted late as alwats"

Pros: "crew was very charming"

Pros: "On time , and good service"
Cons: "Disaster app and call center"

Pros: "Todo me gustó"

Pros: "Left on time. Arrived 10 minutes early. Boarding was efficient."

Pros: "Todo"

Pros: "It's was nothing extraordinary"
Cons: "Not individual TV"

Cons: "we still havent take. iff"

Pros: "Non stop flights"
Cons: "Prices are expensive"

Cons: "1 bag delivered whithout padlock and stole belogingns."

Cons: "My seat did not recline"

Pros: "Avianca was on time"
Cons: "The food coulb be better"

Pros: "Everything."
Cons: "Turbulence."

Pros: "on time"

Pros: "Avianca an excelente company"

Cons: "They were rude. Acted like they were better then everyone else."

Cons: "Snacks, and drinks"

Pros: "Good service amazing crew clean airplane good cleaning protocols"
Cons: "Everything was good"

Pros: "I would like to have ore of a grace period to check baggage."

Cons: "I think all was very good"

Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"

Cons: "Everything"

Pros: "Taco"
Cons: "Taco"

Pros: "everything"

Pros: "Predictably late."
Cons: "Be on time."

Cons: "The delay was totally unexpected and frustrating particularly when no bad weather around!"

Cons: "Hour late and no wifi!"

Cons: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."

Cons: "Very bad service, airline unrespectfull, discortesy"

Pros: "Boarding was easy."
Cons: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."

Cons: "Snacks"

Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."

Pros: "Early arrival. On time departure. Good selection of movies"

Cons: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"

Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"

Pros: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Cons: "None"

Pros: "The food and the service"

Cons: "JFK was depressing but not Delta’s problem."

Pros: "We landed earlier than expected"
Cons: "Bathroom was very smelly"

Pros: "Food and movies were good."
Cons: "Didn't leave on time."

Cons: "Price to get a little more space"

Pros: "Movies"
Cons: "Lack of legroom in economy"

Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"

Pros: "Excellent job"
Cons: "N/a"

Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."

Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."

Pros: "Efficient hop to Boston"

Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."

Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."

Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"

Pros: "Chicken kale salad was inedible. I did not know chicken had gristle!"

Pros: "Really liked the plan"

Pros: "Everything up to departure. Sat in line for almost an hour."

Pros: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Cons: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"

Cons: "Strangely cold!"

Pros: "Una hora de retraso"
Cons: "Una hora de retraso"

Pros: "Movies- pro staff"

Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"

Pros: "Service"
Cons: "Too old aircrafts"

Pros: "Every thing went well thx"

Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"

Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."

Pros: "Service"

Pros: "The two ladies who were initially boarding passengers were excellent. They had wonderful people skills, were smiling, and extremely personable. I loved the interaction."

Cons: "The girl at the counter was not nice"

Pros: "Better entertaining sistem"
Cons: "Better entertaining sistem"

Pros: "The crew was very kind"
Cons: "The seats wasn’t very comfortable"

Pros: "En realidad todo muy bueno"

Pros: "The crew"
Cons: "Entertainment options were poor"

Pros: "Entertainement"
Cons: "Food"

Pros: "The seat very well."

Cons: "Nothing"

Pros: "On time!"
Cons: "Everything was ok"

Pros: "Very un-experienced Air hostess..They seriously need training. Also they need language training in English"
Cons: "Air hostesses can not understand English, and ATTITUDE is bad . Need massive amount of proper training"

Pros: "Very friendly stewardess"
Cons: "Food. More legroom."

Pros: "The Seat was comfortable"
Cons: "Food"

Pros: "."
Cons: "."

Cons: "nothing"

Cons: "They had to change the plane we took on the flight which left several people without a seat. We made it on, only because we were traveling with a baby otherwise it would have added to an already awful travel day."

Pros: "diferente a otras aerolineas, nada, no ofrecen nada mas distinto."
Cons: "todo, mejor atencion por parte de la tripulacion de cabina, mejor comida, avion muy frio, pudieron dar frasadas. aviones sin pantallas personalizadas o mejor entretenimiento a pesar de ser vuelo internacional. deberia costar menos los pasajes para ofrecer un servicio muy muy muy basico"

Pros: "I liked the service, everything they provided."
Cons: "Entertainment. They need a screen on each seat like other airlines."

Pros: "All services"

Pros: "Nothing"
Cons: "Frist :Late for more than 6 hours in Miami. Second: obviously I lost my connection to Bog-Col , they give me a hotel room whithout A/C and smell like mold for that reason. Third: there is no breakfast in the hotel. Thanks for asking Kayak Bye"

Pros: "We waited o9ver 1/2 hours so our flight was ;35 minutes late arriving in Medellin."

Pros: "Attention very good"
Cons: "None"

Pros: "everything perfect you guys are the best"

Cons: "Everything was perfect"

Pros: "It was fast ,super organize, clean plane ,very friendly staff,all this especially so early in the morning made the fly fantastic"

Pros: "everything is so very good"

Cons: "Checking in at Miami was very slow"

Pros: "Punctuality"
Cons: "No complaints"

Pros: "Convenience, price , service"
Cons: "Late take off but it was not the airlines fall , Captain apologized many times"

Pros: "Everything"

Pros: "Better ask, what didn't like. The Cops agents were very professional and courteous. The planes were on time, boarding also and so was takeoffs."
Cons: "The food was terrible!"

Pros: "They provide any of your requests is they have it"
Cons: "Everything was fine"

Pros: "As a non-Spanish speaker we felt well cared for."

Pros: "I was treated very well, and respectful in my needs. It was simple but nice."
Cons: "I don't remember nothing that make me be uncomfortable. I pay for economic class, then I got that."

Pros: "all the service"

Pros: "They serve what they call a snack which is really a small meal, on a US flight well a snack is just a bag of peanuts."

Pros: "Fast prompt boading"
Cons: "Tiny meal"

Pros: "luggage politics"

Pros: "The flight was fine, but...."
Cons: "My bags were opened and items were stolen. I have been trying for 4 days to file a complaint, the on-line service is not accepting forms, and calls to COPA are for reservations only, they will not accept complaints. Arghhhh"

Pros: "Fast boarding"
Cons: "The snack/breakfast"

Pros: "Excelente la aerolinea COPA y muy buenos precios"

Pros: "Me Gusto la atención el personal el abordeaje"
Cons: "Asientos incómodos y comida fea mala película para el entretenimiento"

Cons: "They didn't have coffee or tea"

Pros: "Food, short length of flight"
Cons: "Colombian customs forms were only in Spanish; would've helped if crew offered assistance to those who needed some help w translation"

Cons: "Service"

Pros: "Airline staff very responsive and quick t"
Cons: "The space between seats too uncomfortable"

Cons: "good"

Pros: "the food was ok, the service is poor,."
Cons: "The airport personnel did not help me with adding my miles to my Cops Cinbect card, they said it was no value and that Cops Connect membership want Copa, Worse they broke my expensive Nautica luggage by losing a wheel and my luggage was not even 22 kilos"

Pros: "Every thing"
Cons: "Imformation spoken to fast and completely clear"

Cons: "from Panama to Medellin they could not regulate air temp, hot, cold hot cold.."

Pros: "Flight on time and crew with an excellent service level"
Cons: "The check-in process is not that easy, and impossible to make from a Smartphone or a Tablet"

Pros: "The seat was comfort, good attention, flight on timing 😇"
Cons: "In several times the plane went down and up, and I think the pilot had no experience or it was the first time flying"

Pros: "El vuelo fue a tiempo y sobretodo muy facil de obtener el pasabordo. La gente muy amable y eficiente. Gracias!!! The fly was on-time, I got the boarding pass easy and fast, stuff was Wonderful!! Thanks"
Cons: "At this time all worked perfect for me the way how it is."

Pros: "The crew was very friendly, and the food was the best I've had on a plane trip."

Cons: "Plane delay made us leave after midnight."

Cons: "Flight was late by 1 hr 20 mins, Latam should have informed us better on delays and resulting changes."

Cons: "Latam Airlines has the worst service for the fare paid. We were charged for two carry on bags while other passengers with same bags didn’t have to pay. Crew gave us stupid explanations to justify charging us like you are in the boarding group 7 which we never asked to be placed. It’s the airline business to choose some passengers to charge $100000 Colombian pesos for getting bags, and then after being forced to pay for the bags crew doesn’t give a receipt so we wouldn’t have proof of the fraude. Charging for bags is at discretion of crew. When buying the tickets for me and my family I checked the policy about luggage and the website doesn’t state about being charged for getting regular size bags like ours."

Cons: "Be on time"

Pros: "Nothing"
Cons: "Not to overbook the flight"

Pros: "N/a"
Cons: "N/a"

Pros: "Puntualidad"

Cons: "No food just a cookie"

Pros: "Efficiency"
Cons: "Boarding"

Pros: "It got us there safely."
Cons: "Communication was lacking. there was also no one at the check-in counter."

Pros: "short flight, on time"
Cons: "Boarding was too long, longer than flight"

Cons: "airport in pereira held the flight for two hours, so I missed both my connections in bogota and miami. LATAM was nice to give me a hotel for 3 hours of sleep, but I arrived a day later and had to buy a new ticket"

Pros: "Seats were fairly comfortable"

Pros: "The plane was better than the one we came into Colombia on."
Cons: "Offering water would be really great. Can it be that expensive to offer a cup of cold water?"

Cons: "Yes the boarding it was terrible"

Pros: "On time"
Cons: "Food"

Pros: "Very smooth flight. Good service and food though the items on the food tray were just the meal and a dessert snack. Other airlines have food trays with salad, fruit, the entree and a snack dessert. But as long as we get there safe and sound I am ok."
Cons: "Boarding process in Miami was chaotic. Started late as the crew reported late to the flight. Nobody knew what's going on until the gate agents made an announcement that the crew was reporting late. We departed almost an hour late."

Pros: "El segundo avión más fonfortable"
Cons: "Cancelación de vuelo, salida tarde del aeropuerto, no brindan si no agua. Salida tarde de cartagena. No informan nada."

Pros: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Cons: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"

Pros: "The food was really good. You can tell they have made an effort improving this subject. The plane is a beauty, silent, smooth, but when you flight in tight seat, with a minimal reclination, it all goes to the trash. Good entertainment service, modern, but the missed a few movies they should have."
Cons: "The uncomfortable seat. It doesn't recline much, very small space between them."

Pros: "Lam take care very well my mother . She is handicap and the wheelchair was able to used at the counter. My mother will be happy to come back ,awhile she does not to walk to much by herself."
Cons: "nothing the trip was great."

Cons: "The crew was unfriendly and unhelpful. I will fly Avianca on domestic flights in Colombia"

Cons: "They cancelled my flight, made no effort to get me home and didn’t reimburse me for my hotel when I had to stay in Iquitos."

Pros: "it was a very nice and pleasant trip!"

Cons: "Impossibly short connection time to get across the whole airport"

Cons: "Hidden bag fees make this airline a low value-for-money option."

Cons: "Hidden baggage fees. Extra fee to check in a bag was not disclosed at the moment I purchased my ticket. This airline doesn't even provide water to passengers. It's as stingy as it gets among all other airlines I've flow and value for money is poor."

Pros: "Notging"
Cons: "They rebook ed me thru LAX."

Pros: "Comfortable seats. Good entertainment. Way better than any US airline."
Cons: "Cabin lights on for first 2 hours of an overnight (red eye) flight. No meal served as indicated on ticket, just M&Ms. Very cold cabin."

Pros: "Great Staff. Beautiful plane"
Cons: "Flight was delayed leaving Miami and then some more arriving in Bogota. I understand this isnt the airline's fault"

Pros: "Food is good. Customer service is great."
Cons: "They didnt put movies."

Cons: "Delayed by 3 hours"

Pros: "Friendly crew Nice rate Very fast and friendly check in"
Cons: "Difficult to do web check-in Very expansive to make changes in the ticket"

Pros: "Entretenimiento"
Cons: "Comida, al llegar a mi ya no habían opciones."

Cons: "My flight was delayed more than 9 hours, and I do understand the fact that this happens. What I can't understand is LATAM waiting until I arrived to the airport to tell me that it was delayed (instead of calling or sending an email) and told me that it is MY FAULT for not reviewing the website. In addition, at the counter they told us that we didn't need to do a line again for dropping bags in the morning. However, when we arrived the next morning we had to do a 40 minute line. The pain was compounded by a member of the staff yelling at me for asking him to be moved to a quicker line because I could miss my flight. I've always flown on Lan (now Latam) and I've never had this bad experience before. I'm really disappointed!!"

Cons: "First of all I bought my ticket through Kayak, but apparently something called the flight network was the issuer of my ticket apparently they are and travel agency in canada , first i needed to change my ticket and they could not do it , then I dis not use my outbound flight because I needed to get to my destinantion one day earlier and yesterday i received an email saying that my return flight was cancelled. they told me that since i did not use my outbound they automatically cancelled my return flight, I ended up loosing 300 USD because of mis information from that travel agency , the people that answered my call were very disrispectfull, this has been the worse experience and ai ended up loosing all my money I had to purchase another return ticket."

Pros: "nice space in business. Great airline !"
Cons: "the meal I chose was too small. I landed in Bogota hungry. But it was my fault"

Pros: "Service"
Cons: "The plane is ok but it is an old 767"

Cons: "I was a little confused with the checking, due to the use of the new machines. I am not confortable using computers."

Pros: "The fact I never have to fly this airline again after today"
Cons: "Without a doubt worst flight experience I've ever had. I'm still in Miami airport after the flight was delayed 14hrs. This is the riot cene from the gate last night https://twitter.com/scrollinondubs/status/851640677595271168 airline never apologized nor explained situation. Sent cops to the gate instead to control the angry mob. Awful awful experience. Will never fly again"

Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."

Pros: "Everything"

Pros: "Boarding"
Cons: "Poor leg space Entertaiment Poor food"

Cons: "1 hour delay....., without explanations-"

Pros: "Magazine was nice ! And cheap flight. Safe and clean."
Cons: "We couldn't Check out baggage and relax before the flight until 1:30pm for a 3pm flight. It was a bit exhausting waiting."

Cons: "Lost baggage. !!!!"

Pros: "Having a vegetarian option"
Cons: "No salad?! Fruit or vegetable! Something was missing."