Find cheap flights from Salzburg to New York

Pros: "all perfect"
Cons: "all was perfect"

Cons: "Thank you"

Cons: "New aircraft and better management"

Pros: "The service was excellent, staff helpful and understanding."
Cons: "No business class priority boarding, no assistance available with transfer."

Pros: "Healthy food options. Clean decent seats."
Cons: "The airport experience. UNSANITARY TOILETS. Worst than any 3rd world"

Pros: "Fare good. Food good. Staff generally pleasant but will not go the extra step to when needed."
Cons: "Repeatedly announce overhead during rest time. Asked for help from crew when one of the kids threw up, but they did help. Otherwise, generally good airline"

Pros: "Food and service"

Cons: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Pros: "The staff were very welcoming and the seats were very comfortable"
Cons: "Flight was a little delayed"

Cons: "I was disappointed that the two female flight attendants on my side (seats A&B) did not come across friendly, and any request appeared to be a bother. At one point I requested bread and butter, the flight attendant seemed annoyed and said if she can find some, and never came back to me. I went to the galley, where a male flight attendant was working on something. I requested some bread and butter from him, was met with s smile, and was able to locate a roll and butter for me in under a min. Please note, I do not think this was a gender issues, it just happens to be the situation with this case, and I specified it as I do not know the names of the flight attendants, but the airline should be able to identify who was working the different sections."

Pros: "Crew was fantastic and service was awesome"
Cons: "Business class seats are not very comfortable like Qatar or Emirates."

Cons: "Options for vegetarians were not really good."

Cons: "Everything I enjoy flying with turkey airlines"

Cons: "seats a bit tight"

Pros: "Courteous staff. Comfortable plane."
Cons: "My transfer flight was physically impossible to make. Though my flight from Zagreb to Istanbul was on time, by the time I got into the terminal they were already making a final boarding call to my flight to JFK."

Pros: "мне нравится все кроме того что заранее до выхода в Стамбул неизвестен номер gate для полёта в в Одессу. В результате большая нервозность и много времени тратится на поиск этого номера, а потом -- бег чтобы успеть достигнуть место посадки вовремя."

Cons: "Dealy my flight"

Pros: "Crew was very professional and food was very good."
Cons: "With 2.5 hr layover there was no explicable reason for our luggage not to make it to its destination. Yet we upon arrival to Sarajevo, we (and other 10 passengers headed to the lost luggage department."

Pros: "Great plane--huge and new!"

Pros: "The few and very rarely seen employees are not even willing to listen to our questions let alone help us, Ican for sure say in 1 out of 10 wotkers there was only one that was willing to help And did let the one that helped us know I and my co travelers apriciated her or him to me there was one girl who offered me help after I cried because I thougth I would miss my flight to houston. I told her tgank you a 1000 times."
Cons: "Every thing Lack of help Lack of infirmation Lack of annoucement of next step Lack of a simple WIFI so I could let someone know what is happening to me There was no airport free wifi This turkish airline have now lost me as a customer unless I am traveling to somaliya where no other airline goes Bye bye Turkish air I am deeply disappointed at the lebel of the airport serveses For that reason I am done dealing with it and I will let this known to my friends and Family so they also stop doing bussniss with this airline It it my new mission now to stop anyone flying turkish air because of customer serves ... I just glad my horrifying experiance is over and I am home now Thanks for askiking me how was my flight"

Cons: "We missed the flight for teasons totally outside our control. We were stuck at Borg El Arab Airport gate for over an hour and therefore missed our flight. Turkish reps weren't helpful at all and wouldn't try to find a solution for us!! We had to book new tickets with Egyptair. I don't believe we'll be flying Turkish again."

Cons: "Leg space"

Cons: "Poorly behaved children in the next row and a young lady with horrific body odor."

Pros: "Did a very good job of efficiently, securely dealing with US requirement of no laptops, no tablets allowed on flights from Middle East."

Pros: "I loved the trip! Everything was wander full!"

Pros: "The food on Turkish is excellent, and it seems they come through every hour to offer water, coffee or tea between meals. The entertainment is also the best system, with the most options I have seen on any airline. And the seats are much more comfortable than most planes- the headrests bend so much, you can actually sleep without your head rolling off the headrest!"

Pros: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Cons: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"

Pros: "the crew were great clean cabin"
Cons: "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"

Pros: "The service was okay."
Cons: "There was a woman sitting behind me with a loud child that kept kicking my chair."

Pros: "Limitations to 20 kg when travelling"

Pros: "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
Cons: "Nothing"

Pros: "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"

Pros: "Friendly & good food"
Cons: "Very organized"

Cons: "Need more vegetarian options"

Pros: "Good service. Food was very good. Roomy seats and very good in flight entertainment system. Made the 12 hour flight very comfortable."

Pros: "TONS of legroom, fantastic service, young and friendly crew, great food, overall very comfortable."

Cons: "Poor customer service, rude airport staff in Istanbul, nobody speak English in airport. I had two 85 years old lady with me and they had wheelchair on their ticket, and a I asked the airport staff in Istanbul but, nobody care, that is bad experience in my life."

Pros: "The wheelchair crew took my old mother of 70yr old njoh rose enjoh all the way to connect Zurich flight when she highlighted from Chicago O'hare flight to Istanbul. I give kudos to the wheelchair team at A300 Istanbul international airport atuku"

Pros: "THE CREW"
Cons: "TIME FROM ONE TERINAL TO OTHER TERMINAL TOO SHORT"

Cons: "Our flight was canceled. There was terrible communication from the Turkish airlines staff and a complete inability to handle the situation. The entire flight was stuck in the airport for while without any information. The customer service hotline was unable to help anyone because there was a miss communication from the staff in the airport and our flight hadn't been canceled in their system yet. It's was my worst flight experience to date"

Pros: "Friendly people , correct timing , good prices"
Cons: "The chairs didn,t go well for sleeping And we had 12 hrs to do ."

Pros: "It is nice that breakfast was served."
Cons: "Gate agents never called flight to board - just played an announcement twice saying it would board in 5 minutes. Free Wi-Fi on all flights would make your airline stand out. You may want to work with the airports to provide your passengers with cleaner toilets at the gates."

Pros: "New plane. Excellent quality and quantity of food. Amenity pack, Nice entertainment selection. Good value for cost!"
Cons: "Wish it had a little more room, but I am a tall person. I do not believe any other airline provides more in economy, so really should not be a concern."

Cons: "The seat was very worn and I was sitting on rebar. Thankfully it was a short flight."

Cons: "FROM TEL AVIV WAS BAD, LATE, NO KOSHER FOOD, MISSED CONNECTION. TO TEL AVIV OK.. BUT VERY LATE HOUR AS SCHEDULED."

Pros: "Great service, amazing food. A lesson to be learned by the American carriers'"

Pros: "Excellent food. Excellent service. Very friendly people."
Cons: "Seating was a little cramped... Like all airlines today."

Pros: "It was pretty short. 3 across in the middle rows is great, I wish all the flights had 3 seats in the middle."
Cons: "Cramped, no leg room."

Pros: "Turkish Airlines was the best experience I've ever had in economy, and I've traveled all over the world. Food, service, and entertainment choices were excellent. Thanks!"

Cons: "It was fine, just tiring due to the length of the flight."

Pros: "Though departure was delayed 45 minutes, service on board was superb. wine flowing, food great, Baileys for dessert, and great movie selection"

Cons: "See above. What a disaster!"

Pros: "Superb seats. Wide, enough length to strech the legs. Good entertainment - overall - loved it!"
Cons: "Food could be a bit tastier ..."

Pros: "Attentive and friendly staff, great food and plenty of drinks!!!"

Pros: "Great crew and plane"
Cons: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"

Cons: "See above. Going both ways..."

Pros: "The Germans are known for their efficiency and Lufthansa followed through with that. From the check-in process to cabin service, all was top notch. As I was sitting near the front of economy, any "extra" economy plus meals were handed out as to avoid waste. I was the recipient of a delicious Caprese salad. A nice treat."

Pros: "Friendly crew. Sufficient beverage and food service."
Cons: "For an international flight on Lufthansa, the 747-8 seats pale in comparison to the A380 seats. Thinner and less comfortable. Seats and armrests were dirty, did not look like they had been cleaned in a very long time."

Cons: "See previous comment. Airline service needs to be vastly improved."

Pros: "Crew, food and entertainment were fine"
Cons: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."

Pros: "Everything in order and on time."
Cons: "N/A"

Pros: "All around service"
Cons: "That I had to get off of the plane."

Pros: "The service."

Pros: "WiFi access"

Pros: "Multiple bathrooms located downstairs. Modern new plane"
Cons: "Movies were old. No real new releases. Food was terrible"

Cons: "Tv didn't work most of time. Food was terrible."

Pros: "Good overall experience"

Pros: "Great flying on an A380"
Cons: "Boarding was a bit disorganized."

Cons: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"

Pros: "Dissatisfied!!!"
Cons: "See comments above."

Pros: "Great crew very attentive."
Cons: "Plane was old. Toilets were an issue. Entertainment centers were slow. Time to retire the, 747's"

Cons: "staying 11h with no assistant"

Cons: "Not enough water was offered by flight attendants Wasn't offered an after dinner drink One of the flight attendant wasn't very pleasant"

Pros: "The food"
Cons: "The seats"

Pros: "The whole experience was GREAT!"

Cons: "On May 16, 2017, there was a group of Albanian and American passengers rushing through Frankfurt Airport to catch the connecting flight to New York. Their first flight (LH#1425) from Tirana to Frankfurt was 45 minutes late causing them to eventually miss their connecting flight. At this point, the passengers were asked to show their passports, separating the US citizens from the rest. All the US citizens were loaded on a bus and provided hotel, dinner and breakfast. The Albanian citizens were moved to the lower level of the airport where they were left to freeze all night. Some of the passengers were elderly and had their heart or high blood pressure medications in their luggage that they didn’t have access to. One US-Albanian citizen was asked to separate from his Green-Card holder wife in order to receive the US citizen treatment…"

Pros: "The seat was very comfortable"

Cons: "They change the gate for transfer last minute"

Cons: "Boarding was a little chaotic. Everyone kind of ran up."

Pros: "The 747-8 is a nice new plane. The skinny Economy class seats are surprisingly comfortable. The entertainment system is good; I liked getting the feed from the forward-facing camera."
Cons: "Since last I flew with them, Lufthansa has added annoying charges like so many other airlines (but not usually full-service international airlines). Advance seat reservation was $30 per leg and seat. (I paid only for the overnight eastbound flight; on the return I found enough seats available by online check-in just after it opened.) One overweight bag was $100. Considering these charges, Singapore Airlines is the better choice for FRA-JFK. Minor quibbles with the entertainment system: * Front-facing camera points very low. Would be nice to see other planes during taxi (not just their wheels). * New "live map" during flight added useless gimmicks (view of earth from space), removed data (altitude, speed, outside temperature)."

Pros: "everything"
Cons: "none"

Pros: "The Lufthansa crew in Munich was very helpful when my boarding pass would not go through - I was not told I needed a new pass for that flight (as the first one had been cancelled and rebooked: 2 Air Berlin flights). No one was of help until this point, and the Lufthansa crew even offered to check on my baggage for us only to notice it never left Berlin; we didn't get it for 3 days. This did not surprise me because last time I flew Air Berlin for an 8 day cycling & camping trip, I didn't see my bike for 5 days (you can imagine this sort of ruins the entire point of the trip). After reading a lot of complaints with Air Berlin and never hearing back from their customer service (ever) after numerous forms filled out, I knew checking our bags with Air Berlin from the start would mean we wouldn't see them in New York. I even said to the Air Berlin employee at check in that I refused to check my bag because of my past experience and he "assured" me my bag would be at JFK when I got there. Ha. It was nice to see the Lufthansa crew shocked at how poorly this trip home was working out for my husband and I."
Cons: "After the cancelled flight, we were very disappointed to be rebooked with Air Berlin. We do not want to fly Lufthansa if they are so closely associated with Air Berlin, and will tell our friends the same."

Cons: "The plane was half way full, i had the seat in the economy section same like a big guy, at one point i asked the flight attendant if i can change my seat to another economy seat (I didn't want a free upgrade) because the guy in my right could fit in his seat with the arm rest down and it was getting uncomfortable for me. She told me if i want a upgrade, witch I refuse to get and didn't help me in any way with the problem that i had. I think for cases like this even though it's an economy seat it still cost 750$ and for a 9h flight witch transformed in a 14h flight because weather condition and fueling problems, flight attendants should be more mindful with the guest confort rather than upselling. Lufthansa it's a geat company with great airplanes but i think that in order to get people to come back you should treat people in the economy class like normal people that pay a price nothing close to the word economy"

Pros: "I loved everything."

Cons: "I booked through Kiwi.com and they couldn't handle my special food request (kosher meal). Somehow it didn't reach Lufthanza at all. As a result I had nothing to eat during the entire transatlantic flight."

Pros: "Overall a pretty good flight."
Cons: "The in-flight wasn't working, so no movies on a nine hour flight."

Cons: "Child car seat lost although checked with luggage."

Pros: "the staff is top notch"

Pros: "Great plane Great food Great movies"

Pros: "The crew was very efficient and accommodating"
Cons: "Most of the announcements were hard to hear and understand"

Pros: "I liked the food and entertainment"
Cons: "I have flown with Lufthansa before and this is the first time I have had a cabin crew be rude. She came over to ask me if I wanted to switch my seat with someone and I said I enjoy my window seat and the middle seat she wanted me to switch to makes me feel castrophobic. She then proceeded to role her eyes and just walk away. It was very rude and disturbing of her to do that to a passenger. And on top of the rude service, my chair was not reclining causing the flight to be uncomfortable. I feel as though I have to think twice before traveling with Lufthansa again."

Pros: "Free upgrade to business class!"

Pros: "The flight crew was wonderful! Friendly and really attentive the whole trip!"

Pros: "There are some lounge seats for sleeping. There are power ports next to these seats"
Cons: "€5 for a Fanta in the airport. Food choices are limited and expensive. Next time I'll buy food in Sweden. Shockingly, it's cheaper"

Cons: "Leg space is tight"

Pros: "The TV system"
Cons: "Can't check in on your website"

Cons: "My baggage was lost. Still no word about it."

Cons: "Gate agents could be more friendly."

Pros: "Didn't like it all"
Cons: "Delay's happen but I paid $840 dollars to select seats and select those with extra legroom for myself and 3 other family members. I had a window seat with enough legroom to stretch out my bad knee. On the flight substituted for my original flight I was given a bulkhead seat (which doesn't allow for extended knees) next to a screaming baby on her mother's lap. Luckily the flight wasn't full so I moved to a seat next to an empty one. I was told by a crew member that I wouldn't get a refund because the bulkhead seat was considered extra legroom."

Pros: "Perfect"
Cons: "More food"

Pros: "uncomfortable seats"

Pros: "Great crew"

Cons: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"

Pros: "The crew"
Cons: "Boarding"

Pros: "Why the 3 hours delay?"
Cons: "Be on time"

Pros: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Cons: "Poor selection of films on the entertainment system."

Pros: "Amazing"
Cons: "Nothing"

Pros: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Cons: "It would be wonderful to have all seats the same as first class for a long distance flight."

Pros: "Not much."
Cons: "Baggage fees and unclear policy during booking with Kayak."

Pros: "It was a high quality service hands down."
Cons: "The available entertainment choices were a little limited."

Pros: "Almost every thing was very good"
Cons: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."

Pros: "Flight attendants were friendly, courteous and helpful"
Cons: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."

Pros: "Everything was good"
Cons: "Red uniforms are ok but red tights awful"

Pros: "On time"
Cons: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Cons: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Cons: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Pros: "It was a very safe trip"
Cons: "Small space in Economy class"

Cons: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Pros: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Cons: "The food quantity was skimpy considering the duration of the flight."

Cons: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Pros: "Nice"
Cons: "Food"

Pros: "Flight Attendants super friendly as well as ground staff in Salzburg."
Cons: "Seats a little tight."

Pros: "I like the food , service and clean airplane."

Cons: "The seats were uncomfortable."

Pros: "The aircraft was very clean. Very friendly crew."

Pros: "Was on partner airline Austrian Air. Very good service."
Cons: "At Vienna gate G31 it was difficult to hear announcements."

Pros: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Cons: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Cons: "N/a"

Pros: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Cons: "Entertainment on board was useful"

Cons: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."

Cons: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."

Pros: "The flight attendants were very friendly and spoke English well. Loved the food and the service"

Pros: "I enjoyed the flight along with my girlfriend from beginning to end. The flight attendants were very courteous & the service was fast & the food & drink portions were generous."

Pros: "It was the best flight I've had and the best Pilot. Thank you, Corina Pauta"

Pros: "The flight was good, the food was good, the crew was excellent"
Cons: "The wheel on my luggage was broken (it was fine the whole trip). I had to throw out my bag after I got it home"

Pros: "The service on board was fantastic. The flight was very smooth."

Pros: "Everything"
Cons: "Nothing"

Pros: "Salzburg airport connection first leg flight"

Pros: "the crew"
Cons: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."

Cons: "Flight to Vienna cancelled. Driven to Munich instead. 6 hour wait until flight to Nice. Arrived 8 hours later than scheduled."

Pros: "Reasonably on time. Food and service were passable."
Cons: "Very old plane, the entertainment system was awful. Wifi did not work at all."

Pros: "The crew were nice."
Cons: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"

Pros: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."

Pros: "I liked the service and the polite staff. Timelyness also we liked.I will use united again."

Pros: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Cons: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."

Pros: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."

Pros: "Flight wasn't overcrowded Attendants were very nice Entertainment system was very good (new screens with easy interface, broad selection of movies and TV shows)"
Cons: "Food and beverages could have been a bit more frequent. One lunch and a small sandwich over a 9 hour flight, I felt hungry at some point"

Cons: "I am charged twice/ one from united and another from Austrian airlines and at this point trying to resolve that. Very disappointing at best. The seat upgrade for $139 was a rip off."

Pros: "Nothing was overly terrible. The chicken was pretty good. Mostly on time departure and arrival. And smooth boarding / exiting process."
Cons: "Food - pasta was awful, snack was tiny, 9h 30m flight. Should probably have more than a half a sandwich snack. Space - tiny. I am 6' and 190lbs, knees were basically wedged against the seat in front of me. My girlfriend is 5'9" and she was even complaining about space. Entertainment - really limited movie selection."

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Cons: "Very nice crew and great food"

Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"

Cons: "Crew members in Amsterdam were very rude and disrespectful"

Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pros: "Yes"
Cons: "Everything was good"

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"

Cons: "Travelled business class and was ace experience"

Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Cons: "Late departure. Rush to connect."

Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."

Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Pros: "Friendly staff"
Cons: "Security check at gate; No priority"

Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Pros: "Good comfortable seat with extra leg room. Pleasant crew."

Cons: "old screens and entertainment system leg room to small"

Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "Good flight, very attentive crew."

Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"

Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pros: "Excellent very good"
Cons: "Everting so good ex"

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."

Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Cons: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Pros: "Boarding/unboarding"
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "great choice of entertainment content, friendly crew"

Pros: "They were awesome."

Pros: "Service"
Cons: "Only one queue for boarding. Flight late on arrival."

Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."

Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."

Pros: "it was a good flight within airline standards"
Cons: "I really did not find anything to improve, it was a pleasant flight"

Pros: "Seat was good."

Pros: "It was OK experience. Nothing special."
Cons: "I was overcharged for luggage. Was not given the chance to pay when checking in online so was charged top rate for 1 piece of hold luggage at the check in desk. A flight that was a reasonable cost became expensive."

Cons: "Legroom was no better than economy class"

Pros: "One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch."
Cons: "The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky."

Pros: "It was wonderful and great!"

Pros: "See above, ditto."

Cons: "No tv at all"

Pros: "I like everything."

Cons: "Check in was slow. There was a long line, only 3 counters were open and then one person behind one counter chose to chit chat with a co-workerwho stopped by for about 10 minutes unmindful of the people lined up and waiting to check in."

Cons: "They kicked me off the flight and I missed my husbands performance"

Pros: "Price was goo £200 cheaper than the BA price"
Cons: "Cabin very cold over the whole journey at the end of the day you pay peanuts get monkeys But BA has a very tired fleet compared to say Emerites"

Pros: "Smooth flight."
Cons: "Uncomfortable seats"

Pros: "Great crew. Smooth flight. Excellent timing."
Cons: "It’s been a while since I’ve seen a load out that old on BA. Almost 1st gen personal IFE. The plan as a whole was fikthy"

Cons: "Many cancellations and airline lost my luggage"

Pros: "All great!"

Pros: "Nothing about wheelchairs"
Cons: "When arrived they don't take wheelchairs"

Pros: "Crew were friendly and boarding was quick... the flight landed esrly"
Cons: "The food choice was limited not many snacks and chocolate"

Cons: "Waited an hr to finally get bags"

Cons: "No thigh support"

Pros: "Frequent snacks were good. Especially wine with dinner."
Cons: "Sausage & Bangers not so good. More fresh fruit & salad please."

Pros: "see above"
Cons: "see above"

Cons: "See above."

Pros: "That the flight was not bumpy and due to bad entertainment I had good views out the window"
Cons: "Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,"

Pros: "polite, efficient"

Cons: "The time it takes for a full 777 aircraft to empty is excessive. Airlines must think outside the box and view the experience from the customers' perspective to create two or more points of exit."

Pros: "Left on time, helpful professional staff, main meal was good. Overall excellent airline"
Cons: "After 7hrs, the "before landing" snacks into JFK are crisps, chocolate, I suppose it does the job...latest cut backs. Chess game beat me :)"

Pros: "everything went smoothly"
Cons: "Not enough choices for movies or tv shows."

Pros: "This flight was what you should expect - smooth boarding, helpful and friendly crew, good food and drinks service etc."
Cons: "The wash bag is now so limited- the bare minimum (and that's in business class!). No comb even. No face wipe either. It's an obvious thing to economise on from the airline's point of view, but it doesn't really have to cost them anything. And the choice of new films was somewhat disappointing - they are relying quite a lot on older films. and no duty free at all (the crew were apparently not given the correct paperwork to allow sales). This was disappointing as I had been hoping to pick up a dual SIM gadget. None of these minus points are major, but they detracted from my enjoyment of the flight"

Pros: "The was good and air hostess was kind and gentle. ."

Pros: "perfect.... loved the aircraft too ... Boeing 747 Jumbo Jet"

Pros: "meals"
Cons: "No internet"

Cons: "Everything important was missing. Poor poor."

Cons: "This was the worst trip ever! Delays on both ways!!"

Cons: "Would like more choices for music to listen to."

Cons: "Everyone"

Cons: "Returning to us and customs......NY airport sucks"

Cons: "Boarding was delayed both departing and arriving for this trip. Poor communication from British Airways."

Pros: "Big airplane 747. O"

Pros: "Hostess friendly and attentive"

Pros: "Quiet and peaceful."

Pros: "I was blocked and was not given permission to choose a sit when checking-in"

Pros: "Nothing they cancelled flights"
Cons: "They counselled flights"

Cons: "general boarding en mass.prefer orderly by "zone" boarding"

Cons: "Just a bad overall experience"

Pros: "one of my employee was left at Spain because his information wasn't found in the your sistem. he is still in Spain and His name is Julio Cesar Paul."

Pros: "That we had a meal with choice of wine."

Cons: "Huge delay!!!!!"

Pros: "Everything was great"
Cons: "No complaints"

Pros: "See above."