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— New York
Jan 4 — Jan 111
Round-trip
1 adult
Economy
From?
To?
Wed 1/4
Wed 1/11
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Good to know
Low season | January |
|---|---|
High season | July |
Cheapest flight | $14 |
Average price round-trip | $534 |
Good deal round-trip | $93 |
Good deal one-way | $28 |
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 24% increase in price.
Flight from Miami to New York LaGuardia
(avg. price over the last 2 weeks)
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FAQs for booking Worldwide to New York flights
Top 5 airlines serving Worldwide to New York
Scores according to KAYAK customer reviews8.3
Alaska AirlinesOverall score based on 31843 reviews
8.5Boarding
8.2Comfort
8.8Crew
7.8Entertainment
7.8Food
CREW WAS AMAZING
First class needs entertainment. The crew were inattentive, did not know how to smile. Overall they were unfriendly.
Everything! Ahead of schedule, smooth flight. I like it. I was skeptical in the beginning because I know this airline,but they’ve been great 👍
More variety of food would have been nice.
It was so cold I ask someone to talk to the captain and she didn’t
The chair was too small and no room for you feet.
The flight landed in Newark 30 minutes early, but we weren’t able to get off the airplane for about 90 minutes or so, due to poor management of gates
More than 2 hours wasted in plan
Boarding went smoothly and crew was good. Comfort was so-so mostly bc it was a packed flight and very cramped for seating and lavatory use.
Great communication
THE staff was attentive, communicative and friendly. They particularly were good at the difficult job of policing mask infractions. Thank them for me please
Pros: "Good snacks"
Cons: "Seating was no good"
Pros: "Great service, easy logistically even with an international connection"
Cons: "No complaints!"
Pros: "Service"
Cons: "Seat, IFE, leaving on time"
Cons: "The Flight Attendants were very kind and super attentive!"
Cons: "They shouldn’t charge for snacks and offer some form of entertainment in an almost 6 hr flight."
Pros: "Comfortable seats and smooth red-eye transcontinental flight."
Cons: "If there weren't a 15-minute delay due to maintenance."
Pros: "The two member of the crew were very welcoming and kept a very good sense of professionalism along with adjustments to every passenger. I can consider myself a frequent flyer and it’s relieving to have a crew like that."
Cons: "I would appreciate a quicker and just a little bit more organized check in and maybe some different snacks that will make an airline stand out."
Cons: "Delay on takeoff and a delay on arrival. Flight Attendants never offered headphones for purchase to watch in filght movie/TV."
Pros: "good service good flight"
Cons: "everything"
Cons: "It is much better now"
Pros: "The only enjoyable thing about my flight was the couple sitting next to me."
Cons: "We weren’t served drinks until nearly 2 hours in. They kept making announcements saying “it’s really turbulent and not safe” but I’ve flown a lot and we barely had any turbulence the entire flight and at no point was it unsafe. When it was calm they were hanging out and taking in the back."
Cons: "flight delayed 4 1/2 hours!"
Pros: "Lots of legroom. I was in the middle seat and was very comfortable. The staff was excellent. Left on time and arrived early! Bags were delivered by the time we got to the carousel."
Pros: "The flight was great and the process from boarding to take off was wonderful. This was also a rescheduled flight after my other flight was cancelled."
Cons: "The seats cushions. They weren't the best. That's all."
Cons: "There were no tv monitors on the board of the plane."
Pros: "The plane was warm"
Cons: "My flight was delayed for almost an hour"
Pros: "clean and good plane"
Cons: "unfriendly crew"
Pros: "First time on Alaska. Smooth flight, quick boarding and deboarding."
Cons: "We have been stuck on the plane for an hour and have not received any exact communication as to why. The flight attendants were also giving people a hard time about using the restroom when the plane was not even moving. Worst flight of my life."
Pros: "On time comfortable pleasant staff"
Pros: "Flight was quick and smooth"
Cons: "Airline stewards we're not very attentive"
Pros: "Left on time, boarded early"
Cons: "No snacks!"
Pros: "The landing. Didnt feel it."
Cons: "The person you tagged my bag. At 5pm at LAX. I got TSA prechecked but my wife no. For the first time, military says free but she wanted me to pay. Not my first time flying with alaska, but I think about flying next time."
Pros: "Ample leg room (I’m 5’9, could be tight for someone 6” and taller)"
Cons: "No headphones provided for inflight entertainment. I have an iPhone 8 so I only have blue tooth headphones and couldn’t watch the movies displayed."
Pros: "It was the most uncomfortable flight I have ever taken. Plus most of the passengers were walking constantly up and down the aisle and stepping or bumping into me. I sat in the last row of the plane."
Pros: "Fast flight and pleasant crew"
Pros: "The seat and entertainment"
Cons: "The charge of food I only had cash and my cards did not work so o had to stay hungry all the dam flight"
Pros: "Excellent boarding arrangements. Great selection of entertainment shows. Crew were good hospitable."
Cons: "Seats were too bad. Half the seats on the flight were not able to be pushed back. Uncomfortable journey. Food selection wasn't the best. Also the quality could be questioned."
Pros: "The flight itself was good."
Cons: "Delayed flight, should've offered free snacks to customers"
Pros: "Good flight"
Cons: "Delayed for one hour, virgin America planes are getting old. Remote was broken"
Pros: "Mona responded by getting me on the AA 6020 to PDX the next morning. Great customer service on the phone."
Cons: "I chose not to use the hotel voucher since I had only 7 hours to wait in LAX overnight."
Pros: "We were never given the seats next to each other that we booked"
Cons: "My daughter is too young to sit alone and we booked the reservation at the same time one booking"
Pros: "Decided to pay the fee for a premium seat and received complimentary drinks and snack."
Pros: "I changed my seat so a family could sit together. The seat I took wasn't quite as well located as the one I gave up so the attendant was so generous giving me a free movie and wine!"
Cons: "I liked everything. No complaints"
Pros: "Everything was awesone...the airline crew were helpful and approachable."
Cons: "There was nothing that I didn't like."
Pros: "Love the new planes, attitude of the crew, and great entertainment system"
Cons: "Nothing"
Pros: "They let my 8 year old son into the cockpit and gave him wings (while we were still on the ground). Very courteous crew."
Pros: "This was my first flight, and everything went off uneventfully. Thank goodness. The staff was friendly and helpful. The boarding process was smooth, and the seats in coach were comfortable for my XXXL behind! Very enjoyable, bucket list experience."
Pros: "The cheese platter was delicious and I like the gogo entertainment. Boarding was very quick, the crew was hepful and kind."
The crew member on board was very nice The flight was excellent
JetBlue is always the best!
Jetblue has lost its touch. No customer service whatsoever
start the cooling system before passengers start boarding, that would have been nice. past this, it was another typically delightful and comfortable domestic jetblue flight :)
great flight, check-in always easy, free internet, lots of room. the best
Cons: "The seat it’s narrow comfortably , not too bad!"
Pros: "Extra leg room"
Cons: "A business class"
Pros: "Fine flight, nice Attendants (albeit a bit unresponsive)"
Cons: "My internet and television did not work. It’s really the main reason I fly with JetBlue for the internet in television s my screen was even fuzzy, and the movies didn’t work at all. My previous flight had the same issue and we were promised a voucher. I’d like the same for this flight please."
Pros: "The crew was very nice on all four flights: ATL-FLL-CUN and CUN-FLL-ATL"
Cons: "I did not like the boarding in CUN returning to FLL The boarding was delayed because of the security pat-down at the gate. The video got cut-off mid-flight and was never properly restored."
Pros: "Efficient"
Cons: "Nothing"
Pros: "Tv control broken with wires coming out of the arm rest in all seats of the same row."
Pros: "Plane crew was excellent!"
Cons: "Waiting area at FLL could have been better. It was very disorganized to board the flight. Counter staff were two African American staff being rude to passengers."
Cons: "Not taking over 5 hours to get to my destination."
Cons: "Arrived in NYC and Jet Blue lost my luggage! I am here for a week’s work and have nothing but a pair o jeans and a shirt."
Cons: "Entertainment System wasn’t working properly. Movies were down as were many of the channels. Although a disappointment, JetBlue is still amazing!"
Cons: "There was a woman with a small dog who did not have a carrier and was being difficult- at boarding and on website it should have been made clear what the regulations were regarding pets"
Pros: "Crew"
Cons: "The TV plug fed out static volume and the TV worked randomly .. The Afro American flight attended gave a nasty attitude and didnt allow me to completely request my order as if she was in a rush"
Pros: "We arrived early"
Cons: "The entertainment system was missing at my seat. It was also down for the entire plane. The crew missed my row for drinks."
Pros: "the carry-on luggages were checked-in free at boarding to avoid chaos of the over-head bins space shortage"
Pros: "Really friendly and personable crew, Comfortable seats Terra blue chips"
Cons: "Seat had a sticky goo on it that I had to wipe off Coffee was not good Terra blue chip bag was too small"
Pros: "Comfort and food"
Cons: "The delays before entering the airplane so that we aren’t stuck"
Pros: "Loved the movie and tv show selections available"
Cons: "Direct TV did not work for me. Really wanted to watch the AFC championship football game but I couldnt because direct tv wasnt working."
Pros: "I boarded fast"
Cons: "flight attendant was moddy"
Pros: "I love the Jet Blue Flight Attendants. Their so kind and helpful. They always have a smile on their face."
Cons: "Nothing - Too Short - Wanted to stay longer"
Pros: "JetBlue is just more comfortable. More room for every passenger."
Pros: "Boarding was smooth, on time and efficient. The crew was friendly and they moved quickly in the cabin so not to disturb people sleeping on such an early flight."
Pros: "Not much"
Cons: "Checked in online, but no gate was assigned. When I asked the person at the desk what gate I was to board at, he looked up the information as if I was asking him for the access code Chase's bank vault. He didn't even write it down even thought he had a pen in his hand. Apparently, at customers, we are not suppose to get this information and it's a burden on the employees to give it. Again the flight was late and while I know it was due to weather, we were seated in the plane and sat at the gate for more than an hour. Apparently, we were not cleared to be given an update. Once again, the speakers at the seat didn't work. Apparently, this is a constant problem with JetBlue"
Cons: "Flight delayed"
Pros: "Nothing"
Cons: "The delay"
Cons: "Experienced terrible delays (16 hours) and a cancellation on my initial flight (spent the night at LaGuardia) then had to take a taxi at 3 am to JFK to catch a flight which was also delayed, causing me to rebook. The return flight had 3 delays. I have never, ever experienced such terrible service and delays on an airline. In addition, the airplane on the return flight was dirty. It was a horrible overall experience! I don’t know if I will ever fly JetBlue again!!!"
Pros: "The snacks"
Cons: "By the time we boarded in row 8 all overhead bins were full thru row 16. Made getting off more difficult when we had to get our carryons"
Pros: "Excellente"
Cons: "Staff, legroom bterra chips"
Pros: "On time departure. Lot of seat room and good snacks."
Cons: "All was good. Just be sure the planes are ready to go bef it goes to the gate and passengers get in then to hear that there is a mechanical issue."
Cons: "My flight was cancelled."
Cons: "The boarding pass machine was broken, almost missed my flight. The customer services was rude."
Pros: "Ticket prices were very affordable. Check in was quick, smooth & easy. Flight was on time. I loved the leg room, the fact that snacks are unlimited & the crew was just super courteous."
Cons: "That my tv & wifi did not work properly on my return flight"
Cons: "Ive been traveling with jetblue for years, but lately everytime their flights are always delay"
Cons: "Onboarding crew was a bit rude and rushing everyone. Forcing people to check in bags even though there was still space in the overhead bins."
Pros: "Quick and on time"
Cons: "My seat did not go back, and sitting upright the entire flight was very comfortable. When I asked the fight attendant about the seat, he said seats do not go back forward of the exit row. Had I known this, I would not have booked my seat. This information was not made clear to me when I arranged the flight. I am looking to book another flight R/T from Boston to NYC and would appreciate compensation for this upcoming flight."
Pros: "The crew was really awesome"
Cons: "Nothing"
Pros: "In flight TV service, snack options and free carry-on"
Cons: "N/a"
Pros: "Good boarding and got to my destination early"
Pros: "Crew was nice."
Cons: "Plane was very old and gross. It really was making horrible noises when taking off and during times of the flight. It felt like it was going to rattle apart. *not jet blues fault but lady behind me kept pulling on my seat and I wanted to yell at her but she was old.."
Pros: "Comfortable seats. Good wifi most of the flight. Usual JetBlue professionalism."
Cons: "Not JetBlue's fault but we had to wait on the runway about 45 minutes because of weather issues up north. Otherwise a great flight."
Cons: "My flight got cancelled due to a hurricane, ok... that's fair. But my flight was rebooked for 9 days later (I couldn't afford to be away from home for 9 more days), no hotel accommodations were given and no refund was given. I had to book another way home with a different airline that could get my home on a reasonable date."
Pros: "the food options and staff"
Cons: "i reserved two seats together and when we checked in we were sitting apart."
Pros: "Was ok. Always on time. The air hostesses going to FLL gave good service"
Cons: "On the flight back 875 the three air hostesses had little customer service. The manner the spoke to people were distasteful."
Pros: "Overhead space"
Cons: "departure was very late same thing happen coming back they were late,but the most upsetting was that they lie insulting our inteligent."
Pros: "I actually enjoy riding with JetBlue all the time. This flight would've been excellent if it weren't for the children being overly loud, thankfully I had a set of headphones. This flight had a lot of children on it. Other than that I couldn't really complain."
Cons: "We arrived around 39 minutes early and the whole process was very smooth"
Cons: "The carrots were hard and the bread was cold."
Cons: "Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background"
Pros: "Son got wings, so was happy."
Cons: "No entertainment."
Cons: "It was late"
Pros: "Good snack selection. Crew was personable."
Pros: "Crew was nice and welcoming"
Cons: "Well, if our plane had been leaving on time it would've been superb."
Cons: "Notify the delay quickly"
Pros: "Helpful"
Cons: "More print media to read on"
Pros: "Crew was great."
Cons: "Couldn’t hear/understand the pilot"
Pros: "Flight attendant in first class was amazing."
Pros: "The boarding was fast and very well handled."
Cons: "My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole"
Cons: "It was delayed"
Pros: "N/A"
Cons: "Chinese Eastern did not try to help and solve my problem."
Pros: "The staff are great very nice pleasant"
Cons: "Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice"
Pros: "Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable."
Cons: "Very old plane, 767-300. The bathrooms needed a better and more thorough renovation."
Pros: "The food was good Flight was on time plane was clean loved the crew! Flew out with them, and returned with them... so that was nice!"
Cons: "Not knowing we were being bused to plane from Terminal Boarded early because of it, created a bit of chaos and panic My tv was broken- worked intermittently need connector for iphone ear buds - should have universal ports"
Cons: "Need vegetarian meal in first class"
Pros: "Seats more comfortable, plan wasn’t too full"
Cons: "No charging port for cellphone."
Pros: "It was a smooth boarding, flight and exit out of the plane."
Pros: "Snacks, cleanliness and crew"
Cons: "N/A"
Pros: "Everything. Very nice accommodating ok"
Pros: "It was a normal flight as well expected."
Pros: "I was with my friend"
Cons: "Delayed 12+ hours"
Pros: "We had a 2 1/2 delay due to mechanical issues but the crews, flight and ground, did a great job. Thanks."
Cons: "No LCD screen for entertainment."
Cons: "It takes time and worries to find the air train and Aeroflot registration."
Pros: "My flight was great. Boarding was easy and the seats were comfortable."
Pros: "The service was amazing , the staff was honestly friendly and nice"
Pros: "Great service, nice agent friendly"
Pros: "Personnel was friendly and accommodating"
Cons: "Delayed half hour and no leg room"
Cons: "I was unable to fly at all due to a spelling error on my ticket. The airline refused to alter the ticket. Worst experience of my life, ruined my Christmas"
Pros: "Good"
Cons: "Seats"
Pros: "Convince of the online apps and the TSA precheck"
Cons: "The aircraft was noisy, and the seats were very uncomfortable and extremely close together.."
Cons: "Layover"
Pros: "Flight attendants were friendly."
Cons: "Coffee was bad and was luke warm!! It was very cold in the cabin and then really warm."
Pros: "Nothing"
Cons: "Delay and inoperative Sattelite TV"
Pros: "Nice regional jet!"
Cons: "It was a regional jet..."
Pros: "N/A"
Cons: "2.5 hour delay for no apparent reason at first (supposed mechanical issues with plane) and then waited on plane at gate for a missing pilot who never got picked up from his airport and got stuck in Chicago traffic trying to get to O'Hare. Eventually had to take pilot from another flight before leaving at 8:45 when flight was scheduled for 6:00am."
Cons: "Had a death in the family and no one would help me get back home"
Pros: "The Gogo Inflight wifi and entertainment did not work for even a minute. I choose flights based on their amenities and this one had offered full WIFI service which swayed me to choose to fly with Delta. I'm not sure who is to blame about this issue but I'm pretty frustrated that it was completely dysfunctional."
Pros: "Boarding was efficient"
Cons: "My luggage didn't arrive with me"
Pros: "Polite and efficient"
Cons: "Nothing"
Pros: "No fee to get on an earlier flught"
Cons: "When I tried to rebook online this flight was not an option"
Pros: "I'm not sure but it seemed as though the isle was wider than before or other airlines. It looks as nice not having the beverage cart hit my elbow when it went down the isle."
Cons: "I loked everything in my trip"
Pros: "The in-flight service was good."
Pros: "Nothing"
Cons: "Poor hospitality by alaska airline staff, especially by MrPavel at gate H4, 01nov2016, prior boarding around 0730am"
Pros: "Great crew and service. Drink were served all the time. Everyone was extra nice"
Very good service
The flight was delayed for 4 hours. It was awful. They should have offered us those cheap biscuits. It is now 1am and I am just now getting leaving the airport
It was fine. Pilots were competent and did their best to catch up the time we had lost, and expertly landed us into LGA despite high winds.
Had to sit in the plane for 1 hr after landing. Not ok!
Pros: "Everything was great. Fast flight"
Cons: "We should have boarded later if weather was not ok"
Pros: "Nothing"
Cons: "Nothing"
Cons: "Not delayed"
Pros: "The choice of new movies!"
Cons: "On my side crew lady was almost rude, for sure not friendly nor smiling. A lot of space for improvement there."
Pros: "Equipment issue. Delayed"
Cons: "No failure, more constant communications."
Cons: "We had to wait for an hour on the runway until we could approach the gate"
Pros: "I suppose we’re grateful for “free entertainment on your own device”."
Cons: "Robust entertainment on a seat-back screen."
Pros: "Seats were comfortable enough to sleep for a few hours"
Cons: "The ac in cabin could have been a lot colder"
Pros: "Crew was very good. Seating was bad"
Cons: "Bigger seats"
Cons: "Seats are narrow and no leg room"
Cons: "The seats could be bigger."
Cons: "My original flight was delayed then we had to spend the night in Dallas."
Pros: "Comfortable seats and snack / drinks service"
Cons: "Delayed flight departure and bumpy landing"
Cons: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."
Pros: "Free tv to distract me from my state of misery"
Cons: "Too warm on flight. Was so nauseated the whole time."
Pros: "Crew, check in crew and captain keeping us informed about flight changes. Leg room."
Pros: "We arrived 40min earlier than expected"
Pros: "Easy check in and Boarding"
Cons: "Poor food choices for vegetarians"
Pros: "boarding and checkin bags"
Cons: "Co-pilot didn’t Board the plane and flight got delayed for 2 hrs. Most probably AA knew that co-pilot didn’t arrive and they still boarded everybody only to be left stranded on tarmac. that’s totally unacceptable. And we all could have waited in the terminal. Hope they fix that problem for future purposes. Similar major delay by 6 hrs with a previous travel and they finally cancelled the flight. It’s just getting worse with AA delays."
Cons: "After getting us lined up for boarding we were told to wait due to maintenance."
Pros: "not much"
Cons: "3 1/2 hrs late departing dfw, and luggage missing, found and delivered the next day."
Cons: "First of all, this flight was not good; that was my rating for the first leg of CLE to DFW. DFW to SJC was a disaster due to weather and multiple equipment changes. Overall the flight was delayed 7 hours, from 4:50pm to 11:40pm. I opted to reschedule for the following morning -- and that flight ended up being delayed for an hour due to equipment changes and mechanical issues. Door-to-door I spent 30 hours getting from CLE to SJC."
Pros: "Same size and capacity flight, my instrument was not an issue."
Cons: "For the love of god American Airlines you can’t have one person threaten to arrest you for trying to carry a guitar onboard and then someone else on a flight two hours later personally assist you in packing the same guitar into an overhead."
Cons: "Delayed for about 45 mins"
Pros: "Fast booking"
Cons: "my flight was cancelled. I got a call earlier today that I was rebooked to an earlier flight. I had to rush out of the hotel to return the car. Flight was delayed for another hour."
Pros: "Have not been in that flight yet...."
Cons: "Didn't make the flight due to cancellation of prior flight"
Cons: "No entertainment. Everything got somehow disconnect d. No one could reboot it and there was no explanation or concessions given. The staff were not forthcoming. The flight also took incredibly long to land. The landing was very bumpy like the plane slammed into the concrete."
Pros: "Flight was on time, crew was friendly."
Pros: "Nothing"
Cons: "Lost luggage for more than 18 hours. Poor costumer service by baggage assistance: Too many issues to even mention it. Arrived in Cancun w/o luggages and connection to Cuba with another airline and no luggages for 2 weeks."
Pros: "The crew was very welcoming."
Cons: "The weather caused a bit of turbulence."
Pros: "Immigration in Dallas was amazing, so quick and no fuss."
Cons: "If you are running late you might struggle to get from terminal to terminal"
Pros: "Quick smooth flight"
Cons: "Everything went well with this flight."
Pros: "Early arrival"
Pros: "movie."
Cons: "a little loud in the cabin."
Pros: "Great flight. Nice airplanes and friendly hostesses."
Pros: "On time, no issues, friendly and professional staff."
Pros: "I was just happy to get a flight out early the next morning when my Thursday afternoon flight was cancelled."
Cons: "I ended up in a middle seat due to having to be rescheduled, but it was still comfortable."
Pros: "We boarded the flight pretty quickly"
Cons: "This elderly woman took long to put her baggage above so someone that was sitting a row behind my seat decided to take all of the overhead bin space, he definitely did not have a carry on size luggage and I feel that would have never happened if tsa would have noticed his carry on was too big"
Pros: "Nothing exceptional"
Cons: "Change fees are ludicrous. Also flight was late."
Pros: "Movies"
Cons: "These new airplanes are AWFUL. The storage under the seat in front can barely fit a backpack, and if you're over 4 feet tall you'll hit your head trying to get anything off the floor or out of a bag. I could barely store my book in the seat pocket in front of me. Looks like this is the new face of flying with this awful airline."
Pros: "Allthough is was I bird strike, y'all handled the delay good."
Cons: "I have no made it to New York yet."
Cons: "Once again the boarding process was a mess. No clear directions given on when groups should board so everyone from every group bombarded the gate. This slowed down finding overhead bin space and getting seated for everybody. Delayed everything when there was such an easy solution."
Pros: "Efficient flight. Male flight attendants were welcoming and warm."
Cons: "My entertainment video was not working. Plane was nice and roomy."
I wish I could turn off the in-flight entertainment. I felt like I was forced to watch tv.
On time and great service.
Pros: "Amazing crew, from the flight attendants right up to the Pilot (one of the classiest people I ever encountered during my travels)."
Cons: "Hopefully the mask mandate will go away soon. I know it's the Feds not the airline, but........."
Pros: "The food, the entertainment options, it was fine once we got on. Stewardess was nice"
Cons: "Being four hours late"
Cons: "Kept getting delayed which I understand wasn’t their fault just frustrating."
Pros: "seat was comfortable, crew was kind"
Cons: "screaming child"
Pros: "Nothing special. It was an ordinary flight"
Cons: "More leg room and cushioned armrests"
Pros: "Not a whole lot."
Cons: "Everything. The flight was delayed by 4 hours. There was no food in first class. The luggage was put on an earlier flight ans delivered to a different gate. The person handling luggage in Gate A was rude. We had to go to the other gate at 1am to pickup our luggage."
Cons: "4 hour delay"
Cons: "Entertainment system broken. Ground personnel obviously not informed by crew. I have the impression everybody at UA has stopped caring."
Pros: "Got home without delays. As satisfactory as possible in economy class."
Cons: "Much better flight back than going to switzerland"
Pros: "On time!"
Cons: "The self- entertainment is really an inconvenience especially when the internet doesn’t work. Babies were crying the entire time. comfort wise the headboard is uncomfortable and annoying."
Pros: "Loved the direct flight from Newark to Costa Ruca which arrives in less than 5 hours, crew was very helpful to other passengers with connecting flight info."
Cons: "Typical cramped seating, need to pay to watch movies/direct TV and food, minuscule snack pack."
Cons: "No tv Flight delayed"
Pros: "Great and organized service at gate. Very friendly staff considering that they were having to work on Thanksgiving."
Cons: "I expected more current movies on the in-flight entertainment system."
Pros: "Courteous crew. Smooth landing. My only compliant is that we have to purchase in-flight wi-fi."
Cons: "Flight cancelled with no explanation."
Pros: "That it was over"
Cons: "Dallas to Newark worst flight I ever had crew was rude they did not control the guest well they pretty much let them do whatever they wanted not safe."
Cons: "Heading from BWI to Newark to Boston on 9/29 on United. There were delays at Newark airport which lasted about an hour, and meant that we would be super tight getting in for our connecting flight. We had been told ahead of the departure of the delayed flight that there would be someone on the ground at Newark monitoring the delayed connecting flights, in case a flight needed to be held. Well, we actually landed about 15 minutes before our connecting flight was due to take off. However, we quickly found out that not only were the gates closed early, but the flight tracker was showing the flight had actually left early. There was clearly no communication between on the ground crews, and everyone working at the airport once we landed seemed confused about the situation. By the time we got within eyeshot of our gate, the gate agents were telling us that the Boston flight was already closed. This meant that no one was even monitoring the situation for us, and that they made no effort to hold the plane for the five of us who were supposed to be on that flight. Additionally, that was the last flight to Boston from Newark, so they literally didn't give one iota of care for our situation. I had a 10am wedding to attend that next day, and even after telling the agent this information she still asked me whether I wanted to get on a 10:38am flight to Boston, which made exactly zero sense. After all of this, she ended up getting me on a flight into manchester (that flight had been delayed for 3 hours by this time, and was delayed again after I was booked on it) which landed at 1:24am, a full two hours and some change after I would have landed in Boston, and a full hour away from Boston. Luckily, my boyfriend had his car and was able to pick me up. I finally got to Boston around 2:45am. My suggestion to the airport crews is to actually communicate when you have issues like this. It wasn't our fault, but we were greatly inconvenienced and they did not make an effort to prevent the situation at all. Adding to this, our pilot for that first flight told us that the reason for the first delay was that Newark was congested with too many flights into and out of the airport. THAT is entirely their fault for not being able to properly gauge their own capacity and should not have ended up inconveniencing passengers! I end all this with an additional inconvenience- when I arrived for my flight on Sunday at 4:40am for a 5:55am flight back to DC, I was told that my return flight had been CANCELED. Somehow, in rebooking me on the flight to Manchester. So I had to spend 30 minutes on the phone with United to get that fixed at 5 in the morning and nearly missed my return flight due to crew incompetence as well."
Pros: "Nice plane and the boarding was super quick, I don't mind The new skinnier seats."
Cons: "Rude staff, couldn't be bothered with interacting with people."
Pros: "It was easy to switch to an earlier flight. Curbside check-in with the golf clubs was quick and painless. The crew was very friendly. Flight got in much earlier than expected."
Cons: "Leg room was tight. The complimentary snack mix appears to be shrinking in size."
Pros: "Free movies"
Cons: "Sat on plane for two hours after we boarded waiting to take off"
Cons: "There were no tvs on the diet flight you had to use your own device. On the second flight you had to pay to watch tv. It's free to watch movies in American Airlines!"
Pros: "Boarding Crew Leg room Entertainment"
Cons: "Snacks"
Pros: "N/A"
Cons: "I didn't like the fact I was unable to reschedule my flight due to medical reasons. The ticket I purchased was nonrefundable. I wasn't asking for a refund, I was asking to reschedule due to medical reasons of which I have a letter from my Cardiologist as proof of my condition. I saw my Cardiologist Baxter D. Montgomery, M.D. phone: 713.599.1144 on June 9th and was treated for uncontrolled Blood Pressure. I was advised to reschedule my flight after a follow-up appointment on June 23rd. On June 10th I Called United to reschedule my June 11th flight and was referred to Lowestfare.com at 800.678.0998. I spoke to Albert and explained my situation and was told that I couldn't reschedule. I asked to speak to a manager and spoke to Jane who only confirmed that I couldn't reschedule and nothing could be done. Not allowing customers with verifiable medical excuses to reschedule their flight is a shameful business practice."
Cons: "The entertainment unit did not work."
Cons: "I wish my departure wasn't delayed by about 2 hours, but that's not the airline's fault."
Cons: "Delayed both th way"
Pros: "Economy plus seating for free. Checking in early has its benefits since you get the extra legroom perks without having to pay for it."
Cons: "An hour delay for boarding due to computer problems, but these things happen from time to time."
Cons: "30 minute flight delay due to late inbound aircraft. Fortunately, we were able to make up for the lost time in flight."
Pros: "The flight attendants were great."
Cons: "My flight was late and I missed my connecting flight. The next flight I got put on was delayed several times. I'm in the military and I was late checking into my command."
Pros: "Nothing"
Cons: "Crew was horrible. Seat was so tight that it shouldn't be legal!"
Pros: "I paid to DIRECT TV..... 3 sets of earplugs did not work. No one offered as to how I get my money back. The connection perhaps was not good. However no one tried to help"
Cons: "They kept delaying this flight but not telling us. First it was delayed to 6:50; at 6:51 I asked whether it was further delayed and was told no, we were about to board. Five minutes later the screen said 7:15 (and later, 7:35); at no point was there any announcement about these further delays. They then stowed carry-on luggage below, so passengers lost access to any entertainment in their carry-on. There was no entertainment on board."
Pros: "quick and landed on time"
Cons: "should serve a small breakfast item"
Pros: "Easy quick boarding - attendants seemed to watch and keep the misc items from going into the overhead."
Cons: "Being woken up to see if I wanted water or food"
Pros: "The first leg of the trip was very good and no complaints. Food and entertainment-N/A"
Cons: "Perhaps the people who have a tight connection could be allowed off of the plane first. I only had a half hour layover so by the time I got to the proper gate, I had missed my flight and had to wait eight hours for the next flight ."
Pros: "Dallas flight was 1 hour delayed, United landed in terminal C (C115) in Newark, flight to Hartford departed in terminal A (A26). People were running to catch the Newark to Hartford gate on the other side of the airport. I am surprise United hasn't beeen sued for this lack of consideration to their customers. Luckily I was not in a wheelchair to run across to the other side of the airport due to United delay. I wonder how a United employee would feel if ithis happened to them and their children or disabled parents. Flying is already stressful enough, experiencing a flight delay and forcing people to run like cattles in an airport only pushes people to drive rather then fly."
Cons: "Try placing inbound and departure United planes in the same terminal instead on on the other side of an airport. If you delay a flight, the departure flight should be delayed too to allow customers a fair chance to get home. Not everyone can run like Husain Bolt in an airport. Consider your future customers."
Cons: "United's inefficient practices resulted in a missed connection for which they did nothing to compensate me."
Pros: "Please do a better job of keeping your customers informed about cancellations of flights in the event of a storm or emergency..."
Cons: "No one try to reach out to me let me know my flight was canceled I had to find that out on the day I was supposed to travel"
Pros: "The crew was fantastic"
Cons: "I really didn't like how the TVs were running to make you think you could watch whatever you want but then you had to pay. No one is going to pay for such a short flight, it would be really nice to offer it for free."
Pros: "The power outlets were a perfect way to be ready to arrive home. Great option of personal mobile device entertainment."
Cons: "No television on that flight."
Cons: "This flight was cancelled, so I can't say how the flight was. However, I can say that in my 20 years of travel, this was by far the worst, most stressful experience I have ever had. I was placed on 2 other flights with 2 other airlines and wasn't notified until AFTER I was already checking in with another airline (this is also after calling the airlines regarding the cancellation, several hours before heading to the airport). Worst experience. Do not recommend."
Pros: "We were upgraded to first class and we made the flight, though we had to run."
Cons: "Running for the flight because the gate was at the end."
Cons: "There's no spave at all between your seat and the one in Front of you. I couldn't leave my seat to go to the restrooms without shamefully jumping into the two gentlemen's sitting next to me"
Pros: "Crew was attentive. I liked the wifi option to watch movies"
Cons: "Didn't like that I paid to upgrade my seat for more legroom but another person saw the empty seat next to me moved into it without paying and crew did nothing about it. Also paid $50 extra for priority boarding and security but was informed by the airport staff in Aruba that it didn't apply for that airport. Seats are a little tight"
Pros: "BS deal"
Pros: "The pilot did a great job"
Cons: "My luggage was lost, my connecting flight was cancelled, I had to fend for myself in getting a cheap unkempt hotel room, I had to pay for my uber from the airport into New York City, there were no rentals or hotels near the airports hat were available. All united kept saying was go online to file for refunds. I will never fly with them again!"
Cons: "I got stuck with a 2 hours delay flying into Dallas and then another 2 hours delay flying back to Newark. Worst experience ever with United Airlines. Couldn't even get a complimentary of any sort and missed 2 events which was very disappointing."
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