It was very efficient and the staff was very nice. The line was long but fast. The seats have quite the lean which made it easier to lie back. Getting Swiss chocolate is always a plus.
The seats weren’t as comfortable or fluffy but it was a short flight so it can very well be overseen.
2 snacks .. friendly flight attendants .. early arrival
seat pitch a bit tight
The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them.
Crew was attentive and courteous. Everything from check in to landing was simple and streamlined.
Service and Care with sense of humor! I have sat in both business and economy, and while I prefer the room in business, I still feel the service is just as wonderful in economy. I got all I asked for including bubbly in economy! I like to stay awake on the way back to the US and asked for two coffee's and a bubbly, a ginger and an OJ just before dinner & refills on cafe. Of course I thought I was pushing it to ask for it all at once, but they laughed, proceeded to fill my wishes and with a good sense of humor asked If I wanted anything else! I actually got everything I asked for! Super!
I pre bought my seat and chose an aisle. The plane was changed and I ended up in a window seat within the same row I had chosen on the other plane lay out. I prefer the aisle as I like to get up a lot and hate to annoy others who may prefer not to get up every time I do. I was lucky that the flight had plenty of empty seats and was able to move to an aisle after asking. What happens on a full flight? I would have been really upset. What is the point of pre-booking one' s seat? If the plane is changed, BA ought to take care to make sure a pre-booked seat gets a window/aisle near the row they chose. I suspect that is more important than the row on a long flight.
Good food and service once on flight and again fixed connections before landing
Terrible boarding experience. Rude gate workers and almost two hour delay because of it
It's third time British airways lost our baggage. Come on BA, you can do better than this!
Seats were comfortable and the flight attendants very attentive.
Having to pay for food or drinks. It's not that much to offer some peanuts and a coke. I would have liked the cabin lighting dimmed sooner and less early before landing.
Flight was smooth and on time. Good flying the 777. Lots of open seats in a not so full flight. The food was good for economy class and the flight attendants very attentive and looking for ways to serve.
The arm rests of the seating would not fold all the way up to allow me to spread to the 2 empty seats next to me. I laid across all 3 seats and tried to sleep, however had the armrest jammed into my back and legs. Also, it took too long for the cabin crew to get the passengers convinced to close the window shades, so the cabin was brightly lit for the entire flight.
On time, newish plane. A very short flight so
. Couldn’t change seat at checkin so couldn’t sit next to husband who was on a separate reservation Boarding is not by seat number, you have to queue up in a long line .
my ticket being canceled without me knowing
Flight delayed 2 hrs - missed connection, small seats/aisles.
Crew was nice.
Didn't take Dublin to LA.
Plane was clean, crew nice and courteous.
The business class seats which are a lot more costly than economy seats are no different than economy seats. Same seat and on a 5 hour flight they are awful. The only difference from economy is that the middle seat is left empty....a help toward comfort, but far short especially when the price difference is factored in.
It was quick and smooth. Snack provided. Baggage arrived quickly.
Everything was on time, the flight crew was unbelievably friendly, and the flight was empty which made it comfortable and very relaxing!! Highly recommend.
Nickle and diming....baggage fee, meal.
There was plenty of room because I upgraded to 1st class. The crew was friendly.
My tv didn't work for the first 20 mins of the flight and had to be reset. They only had one of the drinks I wanted. I would have thought being that it was around lunchtime they would have served more than a bag of chips or banana. In coach, you get a bag of pretzels and/ or a cookie sometimes. American Airlines provides warm nuts and a fresh baked cookie and I had to pay more for the upgrade than I did on American for a longer flight.
There was no free in-flight entertainment available on the tv screens. Half of the screens didn't work. The seat belts were not long enough to accommodate the passenger sitting beside me. The space for my personal item was smaller than the other flight.
Flight was on time, smooth with efficient boarding and quick baggage retrieval.
Only one beverage service shortly after takeoff. No additional offers of drink or snack on 6 hour flight. Attendants were sitting around in rear galley. One was knitting! I told them that trash receptacle was full in restroom. The response was "I'll put on gloves and "push it down" but it was still unusable fifteen minutes later. Had to pay $7.99 to access flight map. No earbuds were offered. Attendants were invisible except for collecting trash.
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