Daily cleaning, installation of cabin HEPA filters on flights from San Diego
Southwest, Alaska Airlines and United Airlines have all waived their change and cancellation fees on flights from San Diego to Worldwide. Confirm policies on booking site.
Alaska Airlines does not allow booking a middle seat on flights from San Diego to Worldwide.
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Scores according to KAYAK customer reviews
Pros: "The crew was amazing and they were all really polite and helpful!"
Cons: "My headphone jack was broken so I couldn't listen to all the great movies they were offering. It's a little thing that changes the whole experience."
Pros: "Comfortable seats, friendly crew. The baggage claim staff were very helpful!"
Cons: "I went to Seattle, my bag went to New York."
Cons: "Flight delays. Departure gate change and long walk across airport"
Pros: "Nobody was seating next to me."
Cons: "Wake me up for snacks"
Pros: "The check in was great, at gate. Entering the crew was friendly.the seats were nice. Liked the TVs, but!!!"
Cons: "The woman when serving snacks and water the was rud. The seats me and my two girls had were bad. The location was fine, but the ear phone plugs did not work, the man in front of me kept forcing his seat back I could only see his bald head the whole time. The one seat where the ear phones worked, th"
Pros: "It was from missing my connecting flight since I wasn’t able to get to my destination that day I had to wait a day."
Cons: "Pay for my parking since I had to leave that day and come back the next day."
Cons: "The airflow is too far from the isle seat making it a bit uncomfortable for the middle seat. The lack of entertainment outside of using a personal device was meh. And the price for some of the features are aggressive. Unless you are a T mobile customer..."
Pros: "I would like a airline ticket ."
Cons: "I didn't like that the dog was sniffing in my bag and rubbing against me"
Pros: "Boarding was smooth"
Cons: "Snack, staff behavior was below average"
Pros: "The red head steward"
Cons: "The hipster sitting next to me and the small seats"
Pros: "All the teem all the services"
Pros: "Nice flight attendants"
Cons: "45 minute delay pilot said it was because a lot of planes fly into Seattle. The plane was obviously late coming into San diego. 3 day old tuna can smell in airplane. No food. I hate this airlines."
Pros: "Very accommodating staff at the gate, helped move a seat on a full flight to help get my to the front on a tight window for a connecting flight."
Cons: "Airport didn’t have anough seats for every one to sit! Tons of people sitting of the floor."
Pros: "Polite, professional at every Alaska contact point."
Cons: "Kayak mis-cue that cost me $90"
Cons: "Served only water, food pre-order ignored"
Pros: "The flight was great and comfortable"
Pros: "Love Alaska airline!"
Cons: "Bag did not arrive at arrival gate and was late"
Cons: "Didn't like running out of fuel and being rerouted to Palm Springs to refuel. Why didn't they fill up before leaving Seattle for San Diego on Wed. Dec. 27th? I am claustrophobic and hearing the news that we were low on fuel was the worst for me. Then they didn't even offer some bonus flight for the fuel oversight. Dale Bunge PO Box 572 Monroe, WA 98272."
Pros: "I like the internet for text being free, and staff is nice."
Cons: "Food is not free."
Pros: "Jo and lauren are the best!!! Best flight i’ve ever been on. Keep up the good work and service"
Pros: "Plane was on time"
Pros: "Efficient boarding"
Cons: "No entertainment options in Alaska Air app"
Pros: "Short lines at checking, friendly and courteous staff. Flights on time transfer gates 15 yards apart. Seattle a great airport. Flight crews on both planes very friendly."
Cons: "Beer to expensive....."
Pros: "Excellent leg room and really liked the device charging station at every seat with the option to purchase internet service"
Cons: "The air conditioning was incredibly cold at my seat. I regretted that i had not brought more clothing as i had hoped to nap on this leg."
Pros: "Aircraft was new. Onboard PA system was good. Flight attendants were very nice."
Cons: "Flight was late. Flight was packed to the gills. Some passengers jump the line to board early, slipping into first class. There's a disconnect between the agent who announced the boarding groups and the agent who scans the tickets. The latter doesn't really look at the ticket anymore. at least 24 people boarded during he first class call to board."
Pros: "Alaska Airlines"
Cons: "Lost baggage, no compensation"
Pros: "The crew before the flight were really nice. Thx Anna! Very nice & comfortable flight"
Cons: "The boarding system"
Cons: "The middle seat is horrible there. It's tight, don't have a tray table in front of you or a pouch. Also the charger the row is right in front of you so the other two people plug there stuff right by your feet. You pay extra for this seat which I would never do again."
Pros: "Loved that the captain/flight attendants updated us with the location of significant places we were flying over. I always wind what I'm looking at. Thank you."
Cons: "It was fine"
Pros: "No extra charge for the exit row, timely departure and arrival. Orderly boarding process and a very friendly crew."
Cons: "Was placed on Stand by until the very end and everyone else had boarded. Kids (ages 9 and 4) were all separated from us and each other. Tix bought 6 months in advance, no excuses. Best they could they could do was get me on and next to the 4 year. Dad and 9 year old separated. Get on the he flight and the wifi is down so no on fl Got entertainment. Just really bad all the way around."
Cons: "I was not able to use my TSA Pre Check and no agent would heklp correct the mistake"
Pros: "The people working Alaska were kind and professional."
Cons: "Nuthin particular"
Pros: "Smallest seats ever, sweating waiting for everyone to get settled since there was no air what so ever. Because if that, I had 2 stinky people sitting right next to me smelling of extreme BO so I wanted to gag. I liked being able to charge my devices and use wifi for free though. That's the only thing that kept me calm."
Pros: "Good flight overall."
Pros: "Everything was good"
Pros: "Mother needed wheelchair assistance, very accommodating. Traveled back with nephew a Marine, as very accommodating and respectful"
Pros: "Newer plane"
Cons: "One crew member was snotty, free wifi for TMobile customers only"
Pros: "Clean and comfortable"
Cons: "Fat lady beside me spilling over into my seat."
Cons: "Flight attendants were not very pleasant and a little rude."
Pros: "The crew r very nice smiling , responding"
Cons: "Inspite of our request for wheelchair , no one waiting us we spent 25 minutes waiting wheelchair Persone and we r the last Persone arrived on baggage claim area"
Pros: "Boarding process was quick and easy definitely worth the extra more compared to southwest"
Pros: "Smooth and fast."
Cons: "Headphones should be free. Also some free food would be nice."
Cons: "Space on airplanes"
Cons: "The cabin temperature was very hot"
Cons: "Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag."
Cons: "Food is always bad."
Cons: "Bring ear buds if you want to watch/listen to a movie. Delta changes for ear buds Everything else was fine"
Pros: "New plane with good features. I was very comfortable."
Pros: "the plane was pretty empty"
Cons: "The times available were terrible!"
Cons: "It made no sense to board an hour and a half before takeoff."
Cons: "Change the movies more ofti"
Cons: "Boarding took a long time"
Pros: "the food was really top notch and service was great and friendly"
Cons: "The boarding process at LAX was awful. I’m sure the horrible shuttle wait and transfer from terminal to terminal is the airport’s fault, but the airline did not do anywhere near enough to inform passengers of what was in store. It was confusing and annoying."
Pros: "Easy and on time and Delta Comfort is always the best. Easy boarding process too!"
Pros: "Quick boarding process"
Cons: "Wifi stopped working halfway"
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "Nothing more to say!"
Pros: "seating, food, service"
Cons: "Delayed 3 hours"
Pros: "That we finally arrived."
Cons: "That we didn't arrive even remotely close to when we were supposed to."
Pros: "Total Experience of Flying on this Airline ."
Cons: "No Comment."
Cons: "Cramped seating for premium Econ"
Pros: "It’s was super smooth! Fast service and great customer service."
Cons: "The intercom was a little messed up."
Pros: "It was short and fast."
Pros: "Loved how close the gates were"
Pros: "Nice crew, pretty good timing on flying time."
Cons: "Stayed waiting for airport to clear our gaye for about one hour after we landed."
Pros: "Plane was clean, easy boarding, crew was kind and attentive."
Cons: "30 minutes late no explanations...."
Pros: "on time"
Pros: "Delta did a really good job as always. Cheaper, more comfortable, and a WAY better experience than Alaska Airlines."
Pros: "Not much . The boarding process took forever and the lines through TSA took longer .. no direction to lines and I was standing for 10 min before saying something to someone and they said o there’s another line."
Cons: "Almost everything besides the staff on the plane"
Cons: "Trying too hard to fit as many as possible"
Pros: "Kara was really nice to us."
Cons: "Noisy plane."
Cons: "The plane bathroom was old and junky"
Pros: "None of it!! Poor selection"
Cons: "All of it. Again poor selection"
Cons: "Paid $28 for a Wi-Fi package that didn't work. No refund...."
Pros: "On time boarding in Seattle."
Cons: "Delayed in Los Angeles for about an hour. Checked on flight tracker and this flight is consistently delayed 20-40 minutes. Why hasn't Delta done anything to improve this?"
Cons: "There was a kid screaming on both flights and t was not a good time"
Pros: "What is the issue?"
Pros: "Boarding was easy"
Cons: "Arrived 15 mins late and then taxied for another 5-10 mins."
Cons: "I was starving because of my short connection time and couldn't have lunch - wanted to eat something solid and they just had boxes with fruits and cheese."
Pros: "I always have a great experience on Delta! Thank you"
Cons: "Extreme delays"
Cons: "Snacks if possible"
Cons: "horrible boarding management in SJC."
Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Pros: "Everything was excellent"
Pros: "Comfy seat, great entertainment options"
Cons: "Damaged one baggage, and delayed arrival of other baggage for 2 days that forced me to cancel a following trip."
Cons: "Was delayed a lot"
Cons: "Baggage claim number was wrong. They almost took my bag away"
Pros: "seat was basic. prefer having tv screens in the seatbacks as opposed to using my tiny phone as a viewing screen."
Cons: "prefer having tv screens in the seatbacks as opposed to using my tiny phone as a viewing screen. only food available besides pretzel was pay food."
Cons: "Try to be on time!"
Cons: "Boarding at Heathrow is horribly inefficient."
Cons: "If we had access to the WiFi to watch shows earlier like United does, that would be nice."
Cons: "Seat pitch was too tight, especially when the person in front of me pushed their seat back."
Pros: "Great flying great time"
Cons: "Great flying great time"
Cons: "The service and courtesy of the staff wasn’t great."
Cons: "Allow married people to travel with their news names."
Cons: "Rude staff, not willing to help"
Pros: "Nothing to complain about. A nice, calm trip."
Cons: "It would have been nice if members of my group could have flown together instead of being scattered around the airplane."
Cons: "Poor they lost my luggage. They did not allowed me to take my suitcas whit me because the plan was too small. I never travel again whit amercan airlines"
Pros: "The jet"
Cons: "No advanced seat assignments unless we paid $100 per person?! Recently flew Delta on same equipment (A321). Delta had in-seat entertainment & adjustable head rest"
Cons: "Waited on the tarmac for over an hour before departure with very little explanation."
Pros: "Quick boarding"
Cons: "Before the flight boarded the crew had to be paved. They were busy chatting at a different gate while the whole flight had to wait for them. No sense of urgency. Very unprofessional. We had the front seat in first class. All night long the crew were talking loudly- difficult to sleep. They should be conscious of the passengers"
Cons: "There was no entertainment at all, and pretzels are gross"
Cons: "delayed/not on time"
Cons: "3 boarding doors less than 50 feet apart with departures leaving within 15 min of each other created a difficult to penetrate gaggle."
Pros: "Quick and easy"
Cons: "Overbooked flight. Had to check in carry on for not having any space available"
Pros: "Everything went smoothly"
Cons: "Breakfast - lots of sugary items"
Pros: "Pet boarding was good"
Cons: "The crew The ride was horrible Delayed which I understand dude to weather circumstances Took forever to get off the plane So many children on one flight Couldn’t sleep the whole way Some kid has diarrhea and the entire plane Reaked and the has to cloaw the washroom."
Pros: "We were rerouted through Philadelphia."
Pros: "Great service."
Pros: "In flight entertainment and service was fabulous."
Cons: "No complaints"
Pros: "Was supposed to leave at 8:00 am. Waited for 4 hours, got my flight rebooked after having to search for an AA representative. I had to get my luggage due to the change of airlines, after waiting for an hour at the luggage reclaim center i was told that my bag had already shipped by itself with other flight"
Cons: "Everything. Poor service. 5 hours of waiting. Disaster"
Cons: "The crew looked very bored."
Pros: "The entertainment system is awesome made the flight go by so fast seats were comfortable"
Cons: "While using the entertainment system the airplane announcement system was way too loud I believe you are going to have lawsuits eventually for loss of hearing everybody around me was jerking to take the earphones out of their ears because the announcement system was way too loud across the entertainment system"
Cons: "Airbus seems to have completely minimalized all legroom for persons over 6 feet."
Pros: "Great service!"
Pros: "Flight was great. Seats were roomy and comfortable. There was a free in flight movie. It was easy to go to the restroom."
Cons: "No space in overhead cabin near my seat. I had to go to the back of the plane to find room for it."
Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"
Pros: "Smooth flight- communication from the pilot, free beverage, movies, what more could a person ask for"
Cons: "No leg room."
Pros: "Service in coach was nice and attentive."
Pros: "All good, except poor prep on food"
Cons: "As above"
Cons: "We have American Credit Card we thought we were told we would be in Group 1 NOT Group 5!"
Pros: "The flight from San Diego to Chicago went well. We left on time and arrived a little earlier than expected. I was worried about the weather delaying our flight once we go to Chicago but we encounter different problems. as I will explain next."
Cons: "The customer service and the lack of assistance from the airline ground staff was horrible ."
Pros: "Seats reclined, beverage service."
Cons: "Wish movie would have been a better movie, not animated."
Pros: "Overall, I'm pleased with BA."
Cons: "This flight didn't have the individual TV screens."
Pros: "Thank god for the classical music station channel 1. Flight going back was better in comfort, space and entertainment options. But still will choose airline more carefully the next time I fly."
Cons: "Plane was small and tight. Didn't have room for small duffle bag but accepted putting under my seat, even though I don't understand people trying to get on with two bags. Wifi not free in airport and didn't work. Wifi also not free on plane. Movie was nothing i wanted to see."
Pros: "delayed at both sides with very little announcements keeping us updated"
Pros: "The staff was friendly and helpful"
Cons: "There was a ton of turbulence"
Pros: "It was five star all the way."
Pros: "Easy boarding"
Cons: "Half the flight didn't wear masks, crew didn't bother to enforce."
Pros: "This was my first time flying out of South Bend and I loved the smallness of the airport and the option to take a direct flight to Vegas to cost family. No long lines and crowds made it easy to social distance."
Cons: "I would have liked it the seat reclined slightly or had the adjustable headrest so my head wouldn't flop back and forth while I took a nap."
Pros: "Fast boarding, early arrival"
Cons: "Snack offerings"
Cons: "If you dont have TSA precheck....get it...lifesaver"
Pros: "I like I can pick seats."
Cons: "Ppl putting their carry on in overhead bins nor in their row so when zone 6 (at the front of the plane) gets on, there’s no room in your overhead bin space. Crew should say to passengers to put their luggage in their area, not front of the plane."
Pros: "Not much after sitting in the airport for two extra hours on both flights"
Cons: "They could have boarded flights on time or at least explained why the flight had been delayed."
Cons: "They charge $50 for a carry on bag!!!"
Cons: "Flight attendants talked loudly the whole flight. Very uncomfortable"
Pros: "I didn’t enjoy anything about this flight unfortunately it was my worst experience with an airline that I’ve ever had."
Cons: "I had checked my bag with was a personal bag and they said it fit inside the metal stand they had so when I proceeded to board another lady had told me I’d pay $50 or wouldn’t get on. She was very rude she let me friend with two bags go on without paying. I took four flights and never had this issue"
Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."
Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"
Pros: "The crew was amazing"
Pros: "LEFT EARLY ARRIVED EARLY PERFECT"
Pros: "Nothing, honestly. Constantly delayed, cheap airline with forced fees, only one I could take and I can’t believe you exist. You have horrible customer service"
Cons: "I will never fly you again. Sure you don’t care."
Cons: "Bags charge for 105$"
Pros: "Arrived on time after boarding was delayed. Great price/ you get what you pay for."
Cons: "No diaper changing station in any of the 3 bathrooms.flight attendants could have been friendlier"
Cons: "I am so angry booking with them. I booked the flight and then thought, ok I will add a rental car. It said clearly that the rental Car could be canceled up until 24 hours before the flight. Well, 2 weeks before the flight, my friend said, don’t get a rental car, I will have my car. So I cancelled and only then did I find out that once I booked it through their site I could not get a refund for the car and I could only get a voucher for use on one of their flights! And only after they take out any fees and costs that was accrued! So angry!"
Pros: "It was easy to book. And they helped me make changes to my flight schedule without charging me"
Cons: "Everything else is charged... from the in service beverage cart, to your boarding pass. Your baggage. Everything you have to pay for. So just be prepared for that."
Pros: "Better than on time Smooth sailing through south bend airport!"
Cons: "Just have to remember thrift airline No seat going back"
Cons: "baggage staff was super rude. She told me I am the last passenger on the plane which wasn't true. She made me pay $50 because of little overweight. I could easily redistribute the weight among my bags if she gave me little chance. I was a single mom with two kids (3 months and 3 years old) had to pay a fine which I can't afford. Thanks for giving me the chance to express my feelings."
Pros: "Friendly staff"
Cons: "Last minute delay due to a plane malfunction. Was told very last minute. Seemed like there were no quick resolutions in play. Had to wait over three hours to fly out, doesnt that entail compensation by law?"
Cons: "Cut my already short trip even shorter. I used this airline twice now, and both times I was delayed."
Pros: "Plane was late. 2 years ago it was late and while there at the airport I heard Allgeant routine runs hours late or cancels. 3-4 hours, not an hour. Good thing I dont fly too often"
Pros: "On the way there and back the staff was friendly, the flight was smooth and and overall everything was just great. This was my first time flying with Allegiant and I will definitely do it again."
Pros: "Snacks were good but we had to pay for them."
Pros: "I arrived safely Tommy Destination"
Cons: "It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance."
Cons: "Allegiant 468 7/27 4 1/2 hour delay on flight 569 on 7/27 and not a single person on the ground or plane even said sorry. Allegiant also failed to update the revised departure time. Allegiant posted an initial delay of 30 minunutes but then, when there was a further 2 hour delay due to a problem with the plane in Vegas Allegiant didn't update the time. (G4 568 was showing a two hour delay, with a 1010 arrival into STS but Allegiant never updated the departure time for 569 to reflect the additional two hour delay.) It wasn't until I called that it got updated and when I called I had to point out that the airplane hadn't even left Vegas and Allegiant was still showing an 8:50 departure time. It also took the reservation agent over 20 minutes to get any information about what was going on. Lastly each and every time I call I was on hold for a minimum of 20 minutes before being able to speak to a person"
Pros: "Very efficient service... for a first experience we were pretty impressed because your review overall were not that great. Good job."
Cons: "The airline nickel and dimes for everything."
Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "Not to be helped, but was a bit bumpy."
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."
Cons: "Delayed 5 hours!"
Pros: "Flight attendants were very respectful and courteous."
Cons: "Last 10 minutes of landing the plane was very very rough. A few people had to pull out the barf bags Lots of speeding up and slowing down. Ups and downs. It wasn't turbulence but it felt like it."
Cons: "Two out of three bathrooms out of order"
Pros: "We eventually got to Las Vegas."
Cons: "Everything. Spend an it make and book with someone else."
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."
Cons: "Muy mal aerolínea"
Cons: "everything was poor"
Pros: "STS ground crew waived goodbye. Love a small town airport"
Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"
Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."
Cons: "I didn't like the schedule time change. Very inconvenient missed some of my planned festivities that were prepaid."
Pros: "Time of travel"
Cons: "No leg room"
Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Cons: "The weather blizzard and freeways being closed. I missed my flight"
Pros: "Not much"
Cons: "7 ½ hr maintenance delay. Entirely predictable and easily forecasts. Pretty bush league."
Cons: "Late flight , now stuck on plane for 20 mins and being moved to another gate . Still on plane"
Pros: "Checking was fast"
Cons: "I have to pay for my carry on ."
Pros: "First time flying united and i love the bag policy. Great airline"
Pros: "Clean aircraft helpful staff"
Pros: "Fast and friendly"
Pros: "Good job"
Pros: "Very helpful assistance staff, food and drinks delicious, excellent service onboard"
Cons: "At Denver assistance hadn’t been arranged"
Cons: "Only bathroom on the plane was closed due to issues. Plane was cold and cramped."
Pros: "First Class was a rare treat for us, so we appreciated the hot towels, spacious seats and delicious food!"
Cons: "When I spoke to the United person last week to confirm baggage and carry on requirements. He said I could take a carry on when I turned up to the gates I was charged another fee for my carry on bag. What is baffling is that when I arrived at Denver people were getting complementary check in baggage. I’m so dissatisfied with the booking and the amount it has now cost me ruining any savings I’d had for sanfrancisco"
Pros: "Fast and easy"
Cons: "Entertainment and bigger seating"
Cons: "Crowded planes."
Pros: "Flight was on time and crew was friendly"
Cons: "Seat was quite uncomfortable and I would love more soda choices."
Cons: "The seats to close ,tv did not work"
Pros: "Hard to come up with something"
Cons: "Remarkably, airline was unaware of FAA regulation requiring window seat for Portable Oxygen. Switched at the last minute to the last row, which does not recline. Thus sheer misery for someone with back trouble. Wi-fi also inoperative. Plus, the panel on the siding was loose snd vibrated the whole time."
Pros: "Wonderful timely departure and landing"
Pros: "Everything was on time and all the staff were professional and friendly"
Pros: "Boarding was smooth and took an average amount of time. We arrived exactly on time. Staff were all friendly and helpful. Plane was clean.. overall very pleasant !"
Pros: "The variety of movies"
Cons: "No daily wifi"
Cons: "The United boarding staff was no help at San Diego airport. I was at the gate 30 minutes before flight take off time, but by the time I arrived, the door was closed, so I was waiting in front of the gate seating area. the flight time was 10:40, and my clock says 10:41, and the flight was gone. This is my first time in 20 years gate attendant didn't announce anything, and there are other people who missed this flight. Because of this, my rest of the trip was miserable, missed meeting in Santa Fe. I need a money back."
Pros: "Check-in process was smooth"
Pros: "One if the bathrooms was closed and a second one had no running water."
Cons: "2 hour delay after almost 3 hour layover"
Pros: "Repairs caused a long delay, they kept us informed but it was a hurry up and wait forever"
Pros: "Everything was perfect."
Pros: "The flight was on time and all employees I spoke to were kind."
Cons: "Buying the cheapest flight only to find I can't check in online, can't carry on a bag and cannot select or change my seat is hugely disappointing. I know this is largely standard across airlines now, but it is despicable how uncomfortable and painful the process of flying has become when one isn't able to shell out a billion dollars for first class. You all need to get your priorities straight and think about your customers again."
Pros: "What wasn't there to like it was truly amazing. I had a great time."
Cons: "They put my luggage on a flight 3 hours later. I bought this flight so I can get to the wedding rehearsal on time. All my fiancés and my clothes are in that luggage. So now we are late to the wedding rehearsal that my fiance is the maid of honor for and we still have to head to the hotel to check in and get ready. It's just unacceptable."
Pros: "Arrived to destination 30min early! Boarded and took off exactlymon time!"
Cons: "Nothing, everything went perfectly smooth"
Pros: "Crew was very pleasant & helping. There was a gentlemen I sat beside with a service dog the size of a horse! He (diesel) was a gentle giant. The crew were dog lovers so they took care of diesel like he was a rock star!"
Cons: "No entertainment...you had to watch it on your phone or tablet."
Cons: "Leg room not sufficient"
Pros: "Friendly staff, and an informative pilot."
Cons: "They gave away my seat to a standby before the the time they said. I rebooked with southwest"
Pros: "On time boarding"
Cons: "Flight attendant asked if I wanted a drink so I asked for a water but then the water never came."
Pros: "Short layover"
Cons: "initial flight delayed and Denver layover was almost too short. Just made it."
Pros: "Bad day, splurged after other flt cancelled and separated from family, attentive staff, nice ride"
Cons: "Clunky electronic access"
Pros: "Friendly helpful crew."
Cons: "TSA check in. Guard was sour and surly rude!!"
Pros: "Suitcase arrived at the carrousel on time , much better than Houston."
Pros: "The crews were very friendly!"
Cons: "On the return flight from SAN to DEN I was assigned seat 38A. Nobody should be crammed into a spot that small!"
Pros: "I never made it on the flight. It was delayed serval hours and eventually cancelled. I few American to Chicago."
Cons: "This was one of the worst travel experience I have ever had. My flight to Denver was delayed over an hour causing me to miss my connection and I had a 3.5 hour layover. My flight leaving San Diego was delayed serval hours. Eventually was cancelled. I should have been home by 6pm didn't get home till 11pm. Both flights delayed due to issues with the planes."
Pros: "Crew was very nice and patient working to reroute so many people."
Cons: "Flight delayed over 2.5 hours. Crew were really helpful and trying to assist so many who needed to get where they were going. Honestly it wasn't anyone's fault just what happens sometimes."
Pros: "United does a great job! Happy to still have a little snack, and a comp beverage."
Cons: "Only thing seriously missing is the free music channels, and on this flight, not even any free personal device entertainment."
Cons: "Seats are way to small and no leg room at all. Will not be flying united again"
Pros: "Nice and easy"
Cons: "N a"
Cons: "Unreliable wifi."
Pros: "We were able to charge electronics in flight, best perk ever"
Cons: "The flight was delayed for over an hour and then cancelled. We had to wait AN ADDITIONAL three hours to get on another flight. My wife was able to make the flight change on her cell phone because of the slow response of the agents. Out of five flights on our trip, three were delayed or cancelled for a total of nine plus hours!"
Cons: "Apathetic non communities. Felt like it was part of a herd. They cancelled my flight and had to miss work"
Pros: "Entertainment is pretty slick."
Cons: "Boarding process, crew was not pleasant, late getting the jet bridge to the plane. You know there are multiple 40-50 minute connections, but you take 15 minutes to get the jet bridge. Flight was "on time" I'm sure according to your stats."
Pros: "New plane, wifi, arrived 27 mins early"
Pros: "no snacks unless you pay"
Cons: "seats are too tight"
Airlines flying from San Diego have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Diego
Masks required on board, masks provided on flights from San Diego
Social distancing seating
Middle seats unavailable to book on flights from San Diego
Testing for antibodies, testing for symptoms for flights from San Diego
Waiving of change fees. Search flexible flights from San Diego