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SFO - LAD

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Round-trip
Economy
San Francisco (SFO)
Luanda 4 de Fevereiro
Mon 10/18
Mon 10/25
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Top 5 airlines serving San Francisco to Luanda 4 de Fevereiro

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 11,135 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Cons: "The service was excellent. The food was sometimes a challenge for me but that is just my food preferences."

Cons: "It would have been better if the wifi was included."

Pros: "Yes"

Cons: "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."

Pros: "Good flight"

Pros: "Luxury, comfort and hospitality"
Cons: "none"

Pros: "The new Qsuites are very comfortable"

Pros: "Everything was GREAT!"

Pros: "Nothing"
Cons: "Food was terrible. It’s worse among the airlines."

Pros: "Crew were so good"
Cons: "Everything is good"

Pros: "The crew was amazing:)"
Cons: "The availability to have vegan meals...."

Pros: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Cons: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."

Pros: "Phenomenal sericve Left my earbuds on the plane ther were returned before my next connection"
Cons: "Service service The q suite the airport and more service"

Pros: "Staff on the plane is fantastic."
Cons: "No option to pick a seat in economy class."

Pros: "exellent in everything"

Cons: "Leg rooml"

Pros: "Quick"

Pros: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."

Pros: "Everything."
Cons: "None."

Pros: "outstanding crew -- particularly one flight attendant."
Cons: "Length of flying time -- not airlines fault. Could be more space"

Pros: "Water bottle"
Cons: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."

Pros: "Good, drinks, service and entertainment system."

Pros: "Crew courtesy, exceptional service"

Pros: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Cons: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Cons: "Not one of their newest planes."

Pros: "The food was good. The legroom was enjoyable."
Cons: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."

Pros: "Nothing"
Cons: "Everything"

Pros: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Cons: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."

Pros: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."

Cons: "The customer service is terrible. They refused to accommodate me for a 19 hour layover with a complimentary airport hotel stay, claiming there was an earlier flight--that was still 12 hours away, that I would have to pay to book anyway. Pure scam to get you to pay to upgrade your flight, pay for hotel or be condemned to stay in there airport for a whole day. Never ever again! Don't fly them!"

Pros: "All Qatar employees were friendly and helpful. A great flight!"

Pros: "The flight was not full so there was room to stretch. And the crew was more friendly because they were not overwelmed."

Pros: "The crew was extremely professional. The stewards were beautiful and young not like on US flights.."
Cons: "The seats were very uncomfortable, My tail bone was hurting badly and sitting on pillows did not provide any relief. The food was terriable. Not much choice."

Pros: "Great service and food."

Cons: "When I checked my two bags, I was told to pick them up in Doha and recheck them to my final destination at Rwanda. When I arrived in Doha I was told by the transfer desk that I did not need to pick up my bags because they had been checked to my final destination. I even asked them to pull up my flight information and to confirm that, which they did. However, when I arrived in Kigali, Rwanda, my bags were no where to be found. No one has found them yet. I also called Qatar Air before my flight and asked about hotel accommodations for my layover because my layover was from 6:00 pm to 7 am. When I called, I was told that I would be given a complimentary hotel room because of the length of the layover. However, when I arrived I was told that I did not qualify for the hotel accommodation. Then, I was told that a hotel room would cost 250. When i arrived at the hotel, I was told the cheapest was 325."

Pros: "Nothing"
Cons: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"

Pros: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"

Pros: "I had a great experience with overall trip."
Cons: "I was not very impressed with hostesses service. on the second leg of the trip. The boarding process was not organized at all. We have zone numbers but people just boarded at first come first served basis"

Pros: "Airport staff."
Cons: "4 hour flight wolith no entertainment system and old aircraft was a huge drop I am frequent Qatar airways customer, and this flight was the worst"

Cons: "I had a business class ticket, when I wanted to order the food they said it is finished! and that was the only vegetarian meal in the menu."

Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."

Cons: "Food choices could be better."

Cons: "pizzaafan@yahoo.com"

Pros: "Food"
Cons: "Entertainment. Not all films have subtitle"

Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."

Pros: "Food and entertainment"

Pros: "Almost nothing"
Cons: "Price"

Cons: "The food was not as good as previous Qatar flights I have taken. Should be more meditarrean/Arabic tastes to suit the passengers."

Cons: "Without internet"

Pros: "I had to pay two tickets for same flight from Islamabad to San Francisco and going from San Francisco to Islamabad it’s been cancel and I am fighting for my money back they don’t want to refund it"

Pros: "Great flight."

Pros: "So so"
Cons: "Food is junk."

Cons: "More meals during the flight would have helped. Also the snacks had limited variety(most of them chocolate) and not enough fruit available."

Cons: "They delayed the flight over entertainment system and that caused me to miss my connection"

Pros: "Everything"
Cons: "Nothing"

Pros: "Stewardesses were great"
Cons: "It took them 1.5hours to give me my luggage. Everyone else had left. They kept making me go back and forth saying it was coming but nothing. This had never happened before and was ridiculous given it was a direct flight"

Pros: "The a380 business class was the greatest flying experience I ever had. Second to NONE! Must try and book if possible. I fly a LOT and this was just absolutely amazing."
Cons: "Nothing really! Although they do run out of food options so sit as far in the front as possible."

Pros: "Nothing specific"
Cons: "I was specifically asked for the vegetarian food n mentioned that I am highly allergic to the eggs....in spite of that no vegetarian food was served till I asked the staff about my food...i was told that there is no vegetarian food for me....n at last I was served with very basic food .....not at all good...i could not eat that n stayed hungry n could not even sleep due to headache n acidity This FOOD experience was extremely Disappointing"

Pros: "In all the flight was good, except for the food."
Cons: "They didn't have any option (not even fruits) for those who dislike spicy food. My colleague and I had nothing but bread and butter to dine."

Cons: "Food, quality of the food"

Pros: "I find the A380 in the Emirates configuration to be more comfortable than other planes/configs."
Cons: "Wish we had a few more choices like carnatic music and an expanded list of movies."

Pros: "The seats in economy at least had TVs"
Cons: "After 4+ hours sitting on the plane we never even left San Francisco. The Emirates plane was less than standard in economy class and we weren’t even offered water for the entire time we waited. The customer service was terrible and we weren’t even able to retrieve our carry on bags that we were forced to check (not due to the size). This was by far the worst first time experience I’ve had and will not be flying Emirates again."

Pros: "Horrible experience!!!!"
Cons: "1. Emirates has only one piece option. With Laptop bag weighing about almost 5kgs, you are left with just 2kgs which the carry bag itself would weigh. Not sure, how Emirates is getting away with this discriminatory attitude, while rest of airlines do allow -Carry on + a personal item. 2. There is no check on the carry-on weight at SFO airport. While in DXB, they entice customer to buy all duty free and then when it comes to boarding, you will be 'shocked'. No more than 10kg allowed. 3. You will be directed to read instructions before boarding. Then the corruption deal starts...read point 4 4. The man will say, remove anything in excess of 10kg or pay extra luggage, knowing very well, that people buy duty free at DXB. 5. Once you start negotiating, then the deal-making starts... 6. I managed it. More on Facebook review..."

Cons: "Seat bookings in just fly are messed up. Kayak took me to just fly for the bookings. The seats for the the 16hr+ flight on just fly we're window seats however at time of check-in I got middle seats in the center 4 seats. It was the worst flight booking experience on kayak so far."

Pros: "Good serevice"
Cons: "food provided is not good. All western style most passengers are from Asia"

Pros: "Boarding went smoothly, flight was very comfortable with great entertainment options. Attentive staff!"

Cons: "Seat wouldn’t recline Checked with Air hostess She said it cannot be fixed So travel 15 hrs in pain"

Pros: "Non"
Cons: "They treat you what kind a color your Skin color"

Pros: "Flying with Emirates is always great."

Pros: "The Services, crew, procedures, and the standards."

Pros: "Not much."
Cons: "- Seats in bad shape - Dirty bathrooms. Ran out of soap and other supplies and did not refill - Horrible food - Cabin crew was not friendly"

Cons: "The wifi wasn't working throughout the journey."

Cons: "I didn't get hotel and the staff in the airport were too strict and mean"

Cons: "restroom water not available, not so well maintained air hostess didnt come on after pressing help button seat overall bad experience and surprising from emirates"

Cons: "I requested the waiter(Asian) to serve me a non-egg breakfast if there were any remaining. He curtly told me that if I had not pre-booked the non-egg breakfast he could not provide me. Few minutes later I made the same request to another waitress and she quickly provided me the non-egg breakfast."

Pros: "Smoothness of the flight."
Cons: "Nothing."

Pros: "i liked everything on the trip. it was great. gulalai"

Cons: "During flight from San Fransico to Delhi,flight was to changed at Dubai for Delhi.There was no information on board as new the "gate no" at Dubai for Delhi."

Pros: "Crew is friendly and good service"
Cons: "Emirates did not honer the cost of the Hotel night in Dubai. Neither Kayak, nor Emirates advised us to book the hotel within 24 hours of flight time. We called Kayak, they have Zero customer service. We called Emirates, they blamed it on Kayak. They said that they should have advise us to book the Hotel at least 24 hours before departure. We ended up paying for our Hotel and meals and it should have been coveted by the Airline. Randa"

Pros: "The entertainment systems is good a lot of choices."
Cons: "The toilet are so dirty, nobody cleaning them for the entire trip that's more than 15hours, unacceptable for the price they charged."

Cons: "The Crew was very inexperienced and had difficult time in managing the passengers. The food also below par!"

Pros: "The food Staff is superb My niece enjoyed the most. The crew clicked photos with her and made her moments memorable."

Pros: "Excellent service in flight and nice food"
Cons: "NA"

Pros: "Good"

Cons: "Nothing"

Pros: "Flight was light and was comfortable"
Cons: "The flight was light. Even with that the crew seemed checked out. Did not come by to offer additional drinks or snacks. I noticed some unprofessional physical contact between few Crew members."

Pros: "Very Classy all around!"

Pros: "Roomy and very comfortable A380 flight is great"

Pros: "The entertainment system was okay. The cabin crew did the best they could, but did run out of the [honestly very mediocre] food."
Cons: "Emirates' economy cabin is extremely crowded. The food is mediocre even for airplane food."

Pros: "Emirates business class is excellent."
Cons: "Cannot think of anything to complain about."

Pros: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Cons: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."

Cons: "this experience with emirates was super duper bad. I was travelling to India as my dad had passed away that morning on 9/11. Bad service, no attention paid to the flight attendant button, water provided after 45 min....after 2 fligh attendants came by and said they would bring water. i provided verbal feedback and they were extra nice to me then...brought me crackers , chiocolates...etc etc...but it was just to calm me down. I went and got my own food from the kitchen area as I had a splitting headache, I was traveling to india as my dad had passed away on sep 11th morning. They gave me the same dinner mushroom and peas for vegetarian snack. Then they exchanged it after I had waited for so long. IT was just ridiculous servide and"

Pros: "Seats were comfortable and food was good."

Pros: "Boarding, cabin crew. Entertainment, aircraft, everything was top notch."
Cons: "Food is outdated. Menu is not based on nutrition. The pizza served at end of flight is terrible. It should be replaced with a high protein snack. Food is tilted heavily towards carbohydrates and main entree is about 25 percent less than it should be. If the menu evolves a bit to include slightly larger portions, more fiber , protein, vitamins and minerals , it would be a true 5 star experience. Other than food, I rate this flight and experience 5 stars ."

Pros: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Cons: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."

Pros: "Excellent service, food and media."

Pros: "On time Large LCD in each seat back They kept the public announcements to a minimum"
Cons: "It took asking 5 crew members and 2 hours to fix one of our screens that wasn't working. Apparently there were other displays that did not work either so they reset everybody's LCDs. The food was bland"

Pros: "Fresh food, customer service"

Pros: "I could not get the barding pass to chennai at seatle itself"

Pros: "Nothing. There was no flight. The flight was cancelled and you did not notify us. We found it out ourselves by accident. We tried to contact you guys but we could not call or anything other. You guys suck"
Cons: "Notify your customers when the flight is cancelled. Thats the least you can do. Very unprofessional"

Cons: "The sitting was so very small, I never traveled so crumpled."

Pros: "Excellent"

Pros: "The crew was friendly and helpful."

Pros: "Good crew, food was good for airline food. Entertainment offerings were good."
Cons: "Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats."

Pros: "Crew were great"
Cons: "Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable"

Pros: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."

Pros: "The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining."
Cons: "The food was mediocre and the selection of movies was very limited."

Pros: "Great organization, very efficient"
Cons: "Bag fees were not made clear on Kayak or Swiss website, seats on Edelweiss A320 we’re spaced too close together for my legs, though was not a problem on the 777."

Cons: "I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights..."

Pros: "Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight."
Cons: "I was very happy with my flight experience with Swiss."

Pros: "Crew is great."
Cons: "The airline lost my luggage ."

Pros: "Crew was very friendly. Seat a pretty comfortable."

Pros: "None"
Cons: "Seats"

Cons: "Lost our bags"

Pros: "Friendly crew"
Cons: "Very good overall"

Pros: "Full array of entertainment."
Cons: "Seats were not too comfortable."

Pros: "Great entertainment and food- all excellent."
Cons: "Uncomfortable, small seats in Economy."

Pros: "The crew"
Cons: "Boarding by rows and not like cows all at one time"

Pros: "Everything!"

Pros: "The food was great. The service is excellent. Swiss Air gets an A+."

Pros: "Swiss is Swiss"
Cons: "nothing"

Pros: "Food/ staff/access to TV/movies etc!"
Cons: "Seating/facilities"

Pros: "Great friendly crew. Efficient systems."
Cons: "Tight seats. Very little leg room."

Pros: "Flight was very smooth and on schedule."
Cons: "Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy."

Pros: "Great cabin crew!"
Cons: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."

Pros: "I was gratified to see that the 777 Boeing aircraft have now replaced the older Airbus aircraft..... This is my sixth time traveling to Switzerland from San Francisco on Swiss....Their service in my opinion remains excellent......The cabin crew was cheerful friendly yet remained very efficient at the same time... The food was very good, , The two meals that comes with one's Ticket still also comes with complimentary beverage service .... and even a warm moist towel is offered towards the end of the flight ... not bad for a seat in coach ...."
Cons: "I had no complaints except that there was a 40+ minute delay in receiving our checked baggage..... this could have been a problem With the airport ground crew at Zurich airport ....."

Cons: "2 hours delay!"

Pros: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."

Pros: "The Boeing 777-300ER is ether new and clean."
Cons: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."

Pros: "Families with small children can board with first class passengers. The staff member who checked us in greeted my son by his name at the plane door!"
Cons: "Some flight attendants were not attentive to service."

Pros: "The seat is designed beautifully. Staff and crew incredibly nice."
Cons: "Movie and TV choices were so limited. You really need to add more options. I found only 1 movie I liked."

Cons: "Very tight seating in economy for a transcontinental flight"

Pros: "Entertainment was excellent and they made it a very comfortable flight."

Pros: "entertainment selection"
Cons: "upgrade entertainment system, needs touch screen and screen wouldn't turn off completely. leg room and space under seat"

Cons: "Could use some more seating space"

Pros: "Boarding and staff okay"
Cons: "Terrible plane ; no room , the most miserable flight we have ever been on"

Pros: "We were very pleased with our flight on Swiss Air."

Cons: "Seat too small, no room, will never fly Swiss again. This was an 11 hour flight and I need more space and comfort."

Pros: "seat too tight"

Cons: "100% of our checked luggage was lost and two days into our one week biking trip in Sweden we have heard NOTHING from Swiss Air. No knowledge of where the four large bags are, no follow up and no help. Basically, we have been left with biking clothing and little hope that our bags will show up before we leave Sweden. Unacceptable and we will NEVER fly this airlines again."

Cons: "Missed my fight, not by my Folt(big accident on highway 80) .. Paid 400$ fee for next connecting flight, but first they told me I have to buy new ticket. My laguage was shipped only to Zurich, but destination was Vienna.. so they didn't let me on connecting flight.. It took another 3hours dealing with people from Swiss airlines(great service"

Cons: "Old plane, hard uncomfortable seats, no wifi, rigid flight attendants, awful food, middle seat (after paying for premium seating) with two enormous guys on either side, fixed armrest, AC dripped on me most of the flight and was told nothing could be done, interminable."

Pros: "Stewards were great. The food was good and generous."
Cons: "Seat rows were too close together and seats were uncomfortable for the 11 hour flight."

Pros: "As usual, the food and entertainment were very good. Boarding was easy as we just lined up and entered the plane w/o any concern for group #'s, etc..."
Cons: "I was stuck in an aisle seat in the back of the plane where there was literally no leg room - there was a metal box (video equipment?) in the very narrow space underneath the seat in front of me. Luckily there was no one sitting in the middle seat so I could put my legs there. Also, when flying to Europe from the west coast I prefer flying to the east coast first and then taking a red eye."

Pros: "super nice crew-really friendly, accommodating, happy, all that sort of thing. really liked them and they're awesome!!"
Cons: "i am a regular sized woman, size 8, and a bit tall 5'9" and the seat felt wayyyy to small for me. couldn't put my hands naturally by my sides and the arm rests were too high to be comfortable, so i had to sit there with my shoulders held up the entire flight. was so sore afterwards!! also, the headphones barely worked (only one side, on the replacement as well!) and the entertainment system shut down twice."

Pros: "Jennifer - Appreciate the security and follow-up"
Cons: "Not the traveler will need to get boarding, crew, comfort, food and entertainment next week."

Pros: "Service was nice. Food was decent."
Cons: "The flight attendants did not have much in the way of personalities. Efficient, but no sparkle."

Cons: "Food was marginal, the service. Was pretty good. I'd use them again, but expected more from a European carrier."

Pros: "Clean. Elegant. Modern. Very friendly. Food above average."
Cons: "It's always very hard to upgrade to business class. And the Swiss Miles & More website is not very user friendly to navigate"

Pros: "Great aircrafts, big screens, attentive personnel"

Cons: "there is little time for lay over in turkey going to Egypt one hours is not enough."

Cons: "No social distancing‼️Service on plane just horrible"

Pros: "Too short For my experience is not hectic"
Cons: "Entertainment crew food"

Pros: "The crew itself was great and very attentive. Based off checking in I didn't expect the flight experience itself to be so great."
Cons: "Checking in was awful in SF. My downloaded boarding pass didn't work at the security gate and a lady checking boarding passes made snide comments about me not being TSA pre check. Had to go and wait in the line to have them print the pass and of course. Make the downloaded passes work."

Pros: "One on the plane, the flight was fantastic! Great service and food. Comfortable for a long-haul flight. Very modern aircraft with nice entertainment system. Overall great experience."
Cons: "Scheduling! We were 4 hours delayed after I had already had a flight cancelled that day. And this 4-hr delay caused me to miss my connection. Turkish did take good care of me in Istanbul, though it was a very slow process to get a hotel with them. Also, my bags missed the connection somehow."

Cons: "The flight was delayed by 4 hours but Turkish airlines inisisted that I had to be at the airport and checked in at the scheduled time and then wait at the airport for that whole time."

Cons: "We were delayed for quite some time with no explanation."

Pros: "Food was excellent! And plenty of it"
Cons: "Temperature way too warm"

Cons: "Had to wait an hour in line at SFO to check in for Flight . Online check in was hard because there was a need for redress code ?"

Cons: "I attempted to cancel this flight and arrange to use the same route within a year, but when Oct 3 came, nothing had been done. I called as I had before to Justfly and was then told that I had to use the ticket by the date I purchased it (3/26) . I should have just done nothing as when I cancelled the ticket, it cost me another $100l. I will not use Justfly again. I am out more than $1000."

Pros: "The recline and comfort of the seat is good, and the map and entertainment system is OK."
Cons: "The flight was delayed, then we sat in the airplane for an hour before we took off, with kids screaming and the cabin at seemingly sauna temperatures. Once we took off, drinks weren't even served until 2 hours after take-off (for a scheduled 6:15pm departure - actual was more like 7:45pm). Maybe it was due to some light turbulence along the way or something, but they should tell people that is the problem and the reason they are not serving food and drinks, if that is the case."

Pros: "plenty of food that was good quality, lots of entertainment options, usb to charge. flight attendants very nice and helpful. one of the best international flights in a while."
Cons: "seats recline so much that when the person is reclined in front of you, almost like they're laying in your lap! but this can also be nice for your own reclining."

Cons: "I didn’t like the nearly 3 hour delay that caused me to miss my connection, and how poorly that was handled. I just lost one day of my 10-day vacation"

Pros: "Charged me >$700 for missing a flight. This never happened earlier. Customer service girls are robotic: they just repeat the same lines. THY wasn't like this, something major has changed."
Cons: "Zero effort to reaccommodate."

Pros: "Excellent service and food. Good selection of movies. Great overall experience."
Cons: "Crying baby and squealing toddler."

Cons: "Istanbul Airport: Overcrowding at Arrival / Transit Terminal Way finding-poor signage for transit passengers"

Pros: "The service was excellent and the staff was so professional and nice"

Pros: "Stewards and stewardesses were friendly and very helpful."

Pros: "Being able to stretch out and get some real rest makes a huge difference for me when trying to cope with time zone change west coast to Europe. Overall great experience"

Cons: "Absolutely packed flight with little to no space for leg room. Flight was unconfortanle for such long duration of time."

Pros: "Great food, great plane, shortest flight."
Cons: "The restroom is too narrow on this plane, at least the one I tried. They ran out of one entree since everyone wanted chicken and not the fish. They should know this and make more chicken available and less fish. But I tasted both and both entrees were good. The "sour cherry juice" is great."

Pros: "Movie options and food"
Cons: "Not enough leg room"

Pros: "Staff are EXCELLENT"
Cons: "Internet was spotty."

Pros: "Loved the service, food and airplane itself."
Cons: "Istanbul airport is large and difficult to manage. Had to walk/run for about 20 minutes to get to my connecting flight."

Cons: "This 13 hours and 5 minutes flight was extremely hot. Regardless of how many times we've asked the flight attendants to make it cooler for us, nothing changed. By the time, we get off my shirt was soaking wet. Imagine flying for so long under these conditions. What an horrible customer service!"

Pros: "Everyone in the crew was friendly and helpful. The flight was long, but seemed shorter because the crew was attentive."
Cons: "My flight was delayed."

Cons: "Departure is 4 hours late. Missed connecting flight at Istanbul. Asked us to pay for Visa to stay in hotel. Did not have money. Also forgot to take Credit card from USA. As per the rule Airlines has to pay for Visa. They never paid. Asked us to pay. Totally harassment. Never book Turkish Airlines in my remaining whole life. Also will this incident to all my friends after going back to USA. Very very bad experience. Sat down 24 hours at Airport without food and sleep. Mostly will file a case against Airlines."

Pros: "Staff was extremely helpful and responsive. I like that plane is clean, and many plus, very good entertainment. I love that it is non-stop from SFO to Istanbul. Food was superb!"
Cons: "As usual check in and boarding is horrible with Turkish Airlines. I have used Lufthansa, British Airways, Air France, et had not trouble with them. Why is it so hard to improve this in Turkish Airlines. No charger for computer even during 13 hours flight?"

Pros: "Surprised at the quality of food on an airplane"
Cons: "Wish the staff would pick up the dishes quicker that's it."

Pros: "Had REAL silverware and great food. Also great customer service via the flight attendents. THANK YOU!"

Pros: "Flush attendant tried his best.n"
Cons: "Not enough leg room so the plane felt claustrophobic even though there were 2 aisles."

Pros: "Crew service, food and entertainment. Will fly again with this airline and recommend it to others."
Cons: "The lack of space, how small the seat is. On very long flights gets very uncomfortable."

Pros: "It was not expensive"
Cons: "It is difficult to say anything positive about a 13 hour flight in cattle class. It is just not comfortable."

Cons: "My first time flying with Turkish probably my last. Too many delays, first from SF to Istanbul and then the worse part no one was able to tell me from which gate my flight to TLV, I received at least 6 emails from you saying a different gate each time and we had a delay almost two hours in Istanbul. Because of all the delays I missed a few important phone conferences regarding my business. Unprofessional service! if I was running my business the same way I had no business! Not going to do this mistake again!"

Pros: "Best value on the market. Excellent service. Great food and beverages. Very good service. Excellent Longe in Istanbul makes Most Club Longe look like a dump."
Cons: "My TV remote was broken. I could have used next seat but was too lazy."

Pros: "Airplane and entertainment were nice."
Cons: "Flight left an hour late so we missed our connection."

Pros: "Staff,food excellent. Very smooth take off and landing. Excellent pilots. As a Turkish citizen I'm proud of THY.,"
Cons: "Narrow seating area."

Pros: "Crew is very flexible and accomodating to individual needs Food is good compared to other airlines Entertainment is programme is good"
Cons: "Toilettes were a bit messy, already after 2 hours. The screen of the entertainment programme is too busy to find things"

Pros: "Movie selection and food was good"
Cons: "The flight departed late and we had to run like psychos to our connecting gate to Athens... We barely made it."

Pros: "Excellent"
Cons: "Very good experience on a nonstop from San Francisco to Istanbul & on to Thessaloniki. Very friendly professional staff. Good food. Charge outlets at the seats. Big choice of free movies. Istanbul airport is very busy. We had delays arriving and leaving for the connection."

Pros: "Food was good"
Cons: "Flight was delayed over an hour. This airline is extremely untimely! If you have a short layover, never book with them. Fortunately we had a long layover so it didn't hurt us"

Pros: "Modern 777 with seatback entertainment system and usb charging ports. Massive selection of entertainment. In-flight meals were excellent, U.S. airlines should emulate."
Cons: "Cabin temp was a bit high, my only complaint."

Pros: "Boarding"
Cons: "Staff not fluent & clear in English"

Pros: "The crew was amazing! The entertainment was awesome and got me through the 12 hour plane ride just fine. Best airline I've been on this far."
Cons: "I come from a poor background and it's sad to see that in order to have first class it'll cost you more than what I make in almost 5-6 months just to have a little more comfort... I'm not a big fan of the comfort side of the plane. You only go back so far and if you have a middle seat like I did you have to try in sleep in an upright position practically looking forward. Extremely difficult and really uncomfortable. If it wasn't for the Cafine drinks and entertainment I would of probably gone crazy. Metaphorically speaking."

Pros: "Food was really good. Enjoyed every bit of it. Flight was on time."
Cons: "The Crew could have been more friendly, I was disappointed by the service of the crew."

Pros: "The flight was delayed for 4 hours then cancelled. Then we all stood in line for another 4 hours to book a different flight. However the next day when I came to check in for my new flight with united. They said Turkish airline had never sent the flight transfer. This happened to many other customers. Once again we all had to run around to find help but Turkish was severely understaffed and ill prepared. Overall a terrible experience."

Pros: "The seats were comfortable, the plane is modern and clean, equipped with usb charging ports, personal the interactive screen had many entertainment options, comfortable leg room, overhead storage bins were very spacious and crew members were polite."
Cons: "The flight was very uncomfortable because it was way too hot. When beverages were served they were not cold and the flight attendants offered little or no ice."

Pros: "Had no idea the Turks ran such a top program that to me was superbly close to my experiences with Emirates."

Pros: "Overall everything was great. Boarding was smooth with the help of the attentive flight attendants. They were professional and attentive through out the entire flight. I enjoyed the hot towels they passed out after we reached altitude. The chicken dinner was delicious, the eggs for breakfast not so great (eggs should be eaten soon after cooking) perhaps pancakes and sausage have a longer shelf life. I also enjoyed the snacks that were available through out the flight. The The flight was on time and I had no problems connecting to my flight to Berlin. The Istanbul airport was very busy and I was pleased that the airport staff were helpful with directions."

"Please return all my money u just sucks"

Cons: "Food"

Pros: "Comfy seats in United Polaris"
Cons: "Crew didn’t ask enough for additional drinks (neither alcoholic nor water)."

Cons: "Everything"

Pros: "Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care."
Cons: "Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead."

Cons: "On the way out Lufthansa charged us a total of £129 to take our bags with us (all under 23KG). On the way back with the same 3 identical bags Lufthansa charged us $399.47 (£306.92), again all under 23KG. How can it be fair to charge passengers 2.4 times more to return home with their bags?"

Pros: "Everyone on this flight from the crew to all were awesome, exactly what you hope for when traveling internationally"
Cons: "My bags did not make it to Copenhagen...again! So disppointed and completely put out by this inconvenience"

Pros: "To not have 3 hours delay or at least be notified ahead of time"

Cons: "Didn't make the flight"

Pros: "The portion of my trip from San Francisco to Honolulu -- provided by United Airlines, not by Lufthansa -- was frustrating and uncomfortable: more than five hours in a small Boeing 737, which hardly permitted any reclining of the seats.and provided but limited in-flight services"
Cons: "Use a mid-size plane designed for long distances between California and the Hawaiian Islands, including full services."

Pros: "Crew was very nice and professional. We arrived early"
Cons: "Food was disappointing as was the wine. I am not a large person but I found the business class “bed” pretty narrow and uncomfortable."

Cons: "N/A"

Pros: "Almost everything."
Cons: "Length of flight (out of Lufthansa's control, of course), temperature (a little too cold), food carts hitting people."

Pros: "Your helpline number is very disappointing... the staff on the call is very rude.. they did not help us in payment and was least bothered about the customers.. i am a frequent traveler with luftansa and this is the last time I am traveling in luftansa... teach your staff some manners about how to talk to customers"
Cons: "The staff is pathetic amd cery rude"

Cons: "You have to pay for food unless it is pretzels."

Pros: "Overall great and on time !"

Pros: "On time, smooth landing and take-off, friendly crew,"
Cons: "Still not enough legroom in Premium Economy but much better than Economy."

Pros: "The hospitality crew that was at SFO gave us the location of a lounge to go to which closed at 8 pm. The time they gave the location was at 8.25 pm. She was uninformed and not very highly trained. Lounge was disgusting. Messy, crowded - seemed like a 2nd class waiting room in an Indian railway station. The boarding was very poorly managed by the same lady!"
Cons: "Lounge, crew, boarding area"

Pros: "Boarding was great. Easy. Fast"
Cons: "Seat was cramped. Blanket was inferior."

Cons: "Was assigned worst seat on plane. Engine vibration on seat back"

Cons: "Lufthansa lost 6 of our bags and left us with no information or compensation. I sent them emails but there is no response from customer service. Costed us $500 to buy things on emergency basis for our family and they delivered the bags after 2 days. This was very unprofessional and Lufthansa has to pay for it. Can you please help. Next time we will certainly have to avoid The airline as their gate transfer in Frankfurt is horrible with very rude security staff who has no interest helping our family to board the flight on tight connection. Instead the person decided to go on his break right when we were at the X-ray screening. How rude and unthoughtful."

Cons: "I haven’t received my luggage and I have been in Mumbai for almost 3 days!!! I have to buy new clothes and plenty of toiletries, I have only had 1 phone call from the airline to tell me my bags never left SFO!!! Wtf!"

Pros: "Service"

Pros: "Flight was on time, plane was clean, food was good, entertainment worked (except WiFi, but I didn't need it anyways)"
Cons: "One crew member oversaw me several times when distributing beverages because the gentlemen next to me ordered two, and she assumed he's ordering for me (which he didn't). She explained herself, but didn't apologize but made it sound like it was my fault. When I ordered 2 beverages (wine and water), she said she doesn't have time to hand out two beverages to each passenger."

Pros: "Flight on time"

Pros: "All of it"
Cons: "Nothing"

Pros: "Great food and service. Business class lie flat seats are good for the sleep."

Pros: "Excellent service by the staff"

Pros: "The entertainment was good."
Cons: "Many things. Starting from the online/mobile check in process via United airlines. I was not given any other option but to check in through the United website. On that website I was not allowed to check in for my Lufthansa flights and i was stuck with seats I did not want in my 2 long intercontinental flights. This has happened before. Lufthansa has no option to check in online if my first flight leg is united. This is a very big drawback and also the reason I would not prefer to fly Lufthansa again. United is bringing the quality down."

Pros: "Gave us snacks when flight was delayed"
Cons: "Flight was delayed Entertainment app didn't work"

Cons: "Horrible in flight food. Even in the business class it was mediocre at best. The in-flight entertainment system did not have a responsive interface. The content was dated."

Pros: "Got me to Nuremberg"
Cons: "Delay"

Cons: "Lufthansa does not honor frequent flyer statuses of any of their alliance partners in regards to seat upgrades. Being 6'4", the ability to upgrade to economy plus/premium is important on long-haul flights. Everything else about Lufthansa is excellent, but I will not book with Lufthansa for long flights anymore because of this. I'll stick with United from now on."

Pros: "- crew was nice - overall flight was smooth"
Cons: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"

Pros: "TV service"

Cons: "1 After long stand the line when i want to check in my Luggage i got shocking news According to checkin counter lady said Flight delay more than 2hours and can be 3hours no body knows how long will be delay, she recommended me to go from San Francisco to san jose airport to get another flight. it's time Enough she said , that time about 1pm, i am lucky that i arrived SF airport 3hours in advance so that i could manage to catch up another flight at the san jose airport, i had to go san jose airport from San Francisco by Taxi and the cost was 170usd because driver says over 50mils far a way i need to pay 50% more, i have a alot import meeting in germany, meeting schedule could be mess i was really shocking, how can i get back Taxi fee usd170??? 2. regards to Crew., one Passenger was collecting his handy carry luggage at Cabinet and he forgot to close Cabinet cover after he collected and it was opened that time one flight crew passing by to final check up before landing but don't see that cabinet door open, so one of passenger talk to her to close the Cabinet door, also handy carry luggage after used the passenger should Keep Under the chair for safety but even passenger keept (put) in her beside empty seat, the Crew don't say anything, it was many people keept in next empty seat area. According to rull must keep it under seat, but crew don't say anything I was very very surprised. it's very Dangerous to everybody people may hurt , i was very Scared and nervous. 3. in the dark room passenger can't see or feels that behind them whether crew come or not (passing by or not) Crew passing by and hit passenger but without saying sorry and just go a way. it's impossible... 4. i was standing at Exit door and look at the outside but same time crew came and said to me not friendly and without smile "Excuse me" and i go a way, i saw she crew want to put something inside at dress room. what i want to say the crew could be more nice and smiley face to passenger or could be nice can be wait 5 seconds but was really the way of tone is Racist, this is what i felt, really bad."

Pros: "At a time when airlines are treating a plane like a flying bus, it's heartening to see Lufthansa's attention to detail for its customers both in terms of ontime departure, arrival and inflight hospitality is second to none."

Pros: "Everything about the flight was very nice except for the exceptionally tiny and narrow seats."
Cons: "Tiny, narrow seats."

Pros: "I liked how I was taken advantage of, knowing it will never happen again"
Cons: "After having my ticket Inadvertently canceled didn't like the lack of support in purchasing a new ticket through Luftansia's customer service agents that deals with consolidators such as Kayak. In the end I was left not be able to buy a ticket for three days after being quoted a specific price and charged about triple the rate originally quoted it initially quoted I wasted valuable time into my vacation along with an amazing amount of stress ."

Pros: "The idea of flying your airline and passing through Frankfurt"
Cons: "Terrible communication, scheduling, and handeling of both passengers and baggage. Worst management of any disembarkation and flight cancellation ive experienced"

Pros: "Crew was excellent, seats comfortable enough, tons of in-flight entertainment"
Cons: "Flight was overbooked and we nearly didn't get seats - I know this happens but it's especially aggravating and stressful for big international flights, and not worth putting your customers through the worry, IMO. We shouldn't need to worry about whether or not well get on the flight (and I'm sure some folks didn't...) when we paid so much for the tickets."

Pros: "Even though flight was delayed the crew helped us to be comfortable .. Food was great and service is commendable. Special thanks to frankfurt crew member to guide and help us to catch our connecting flight."
Cons: "May be much more world cinemas to choose from."

Pros: "Efficiency, courtesy, professionalism."
Cons: "none"

Pros: "My original flight was cancelled and then my flights after kept being changed without notice to me."
Cons: "There was no space for my knees. The crew was terribly rude and pissy with all the people. There was one younger stewardess that was kind and smiled a lot, but the older woman and the men were incredibly mean to everyone."

Pros: "Crew and flight were fine."
Cons: "Seating was cramped. Reclining seats are a bother. I'd love to see the seat ahead slide forward as it reclines to avoid invading the space for the passenger behind."

Cons: "They sit us at row with 3 TVs and in order to watch we need to watch for 12 hours curved for 45 degrees. Please try to do this your self."

Pros: "The wide selection of content to watch, food was good."
Cons: "45 minute flight delay due to a discrepancy with the engine."

Pros: "Got to sit in the top deck of the A380; Luftansa sets aside a small portion of the top deck for economy passengers. Flight was much quieter for economy passengers than on any other plane I've ever flown because the top deck is further from the engines. It was an extraordinary flight."
Cons: "Food was OK, but nothing special."

Cons: "Boarding system was chaotic. Not enough space for all people, so many had to stand near the boarding area, which meant those who were called to board had to push through many people. The chaos meant that is added stress to personnel trying to board people in a calm and effective manner and had to shout loud to get the right people to board at the right time. Just an overall unpleasant experience. I was glad when I finally got on the plane"

Pros: "Excellent service newer plane check in was a breez entertainment on plane was some of the best we have seen in a long time overall a 5 star experience."
Cons: "Nothing"

Read more about Qatar Airways
COVID-19 information

Safety measures for airlines flying from San Francisco to Luanda

Airlines flying from San Francisco to Luanda have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from San Francisco to Luanda

Mandatory masks

Masks required on board, masks provided on flights from San Francisco to Luanda

Social distancing seating

Middle seats unavailable to book on flights from San Francisco to Luanda

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from San Francisco to Luanda

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