A little bumpy ride . No food was being provided due the the turbulence. That was ok it was a short flight to my standards.
The crew was wonderful and attentive. The seats near exit row were restrictive. Offer healthy snacks please
Logan airport construction meant that boarding was chaotic crowded and delayed
Inexpensive, got an exit row aisle aeat with no middle passenger, bought a great breakfast sandwich, flight comfortable & arrived ahead of schedule.
Good and consistent Printer in lounge did not work for me :(
My return flights were changed by the airline and my preferred seat selection with extra legroom was not transferred to the new flights
Unfortunately I was stuck next to someone who should have purchased 2 seats instead of taking up their space and mine. I couldn’t move the entire 3+ hour flight. Very uncomfortable flight.
Crew was very helpful with mobility assistance from end to end. Very caring.
Extremely dosappoontined and frustrated. Refused entry to lounge in Detroit despite having Delta AMEX Reserve linked in MyDelta phone app as revommended and also having proof of account. No pillows were available for overnight flight to AMS and breakfast was not served in Delta Comfort.
Don't waste your money or points on first class. Delta first class is a joke. The seats were rickety, the food was awful, and nothing worked, wifi, my light, the power plug - and it was dirty - the fold out table was gross. For 2-3 hours, tough it out in Economy.
Excellent. Although they used to greet me as a mosaic member and provide a free drink, early boarding helps me to keep coming back to JetBlue.
The regular feedback of any changes to our flights. The Jetblue staff were very helpful. Our flights were great. Lots of leg room!
I like their airplanes because they have plenty of legroom in their seats they always work with me if I have a change of plans on my tickets courteous and I always feel safe flying with them.
Like the space, did not like the snack options, there was no power outlet in seats, no entertainment, no flyfi.
The flights are back on time and everything else runs perfectly.
I volunteered to let them put my carry on suitcase in the baggage storage area. But when we landed I was told it was being unloaded IN A DIFFERENT TERMINAL! I had to walk (painful for me) a long way to retrieve my bag and my ride had to move from the waiting area they were in to a totally different one. Not happy.
In-flight staff was very helpful and excellent. However, the flight was delayed by 90 minutes. Also the boarding process should be expedited in case of delayed flights. This will help the passengers trying to make international connections.
Som delays but overall we almost made it on the original time.
They announced at the last minute that international travelers had to checkin at counter. This created a long line and unnecessary stress.
They put me on a chair in between two men, one overweight who was almost falling on top of me, and the other was even uncomfortable because I was half falling because of what the other was pushing me. I stayed with. my feet were swollen from fluid retention and from being unable to accommodate myself. it was very uncomfortable. I asked for help but they told me that the flight was full and they couldn't help me. I got off the plane almost unable to walk due to the inflammation. and then at FLL airport I asked for help because I couldn't go to my next flight, which was a connection.
Several delays. Next flight was worse. Did not arrive home until 2am PT
I was pleasantly surprised with an upgrade at boarding. I finally had a mostly gluten free food options and a very attentive attendant.
It went up and down at the right time and place. I’m happy with that outcome.
Lack of communication with customers through the delays and poor audio during boarding. No assistance to serve a number of customers with limited time between connecting flights. Lack of empathy from staff. Rebooked on a flight that seemed solely for purposes of taking those that missed their connection the night before. The hostess at the gate arrived late and never expressed any form of compassion or friendliness toward passengers. Just get them on board, so I can go in with my life. Will never fly AA again.
We had a very pleasant flight with very comfortable seats and nice staff.
Flight was delayed multiple times and I chose to switch to another flight that had a layover. I finally arrived 7 hours later than I was supposed to.
This was a horrible American Airlines experience, and it discourages me from flying with them again. It may have stemmed from a mechanical delay, but it appeared that the team was unprepared to respond to the delay. After boarding, we waited an hour before finally taking off. After landing at our destination, we waited an additional hour on the tarmac waiting for a gate (at 8:00pm) to be assigned and cleared. The flight crew did their best, but they were clearly tired and also ready to be done for the day. Because of the delay, I missed a connecting flight. It was a very poor experience.
they should make XXL people buy two seats. sitting next to a person that was half on my seat and could not even buckle the seat belt, so I had to lean in the isle the whole trip.
They didn't have any gluten-free snacks, oddly, which I require...or any flavored soda water or decaf tea options, which seems to be standard.
No explanation of why there was no snack and drink service (unless requested) when there was service in the other direction.
As my first time on Spirit, I thought that it was good.
It was smooth and easy. The only real negative was it took over an hour to get our luggage after the flight
The flight was on time. The seats are very narrow.
The seats were comfortable and not as tight as i would have expected. Would have been nice to be able to recline my seat, which was not available. Some form of free snacks and drink option would be appreciated as well, even just a water and small bag of crackers would have been better than nothing at all.
Waiting for crew member so delayed at gate which delayed arrival time. Problem for driver service but other wise safe flight
I very late and supose be in home at 12 pm from yesterday but I stiill in detroi airport
Significant delays, missed connection, no overnight support when stuck, no new flights offered for 3 days
I couldn't understand the crew when they announced it was a new plane and there was therefore no wifi, huh? Seriously lame for 2025!
They kept delaying us and not providing any information which cost us hundreds of dollars . We had an event to get to and missed our even that we had paid for along with lots of wasted time and money booking nee flights.
Horrible I paid for extra for better seats. At time of checking my seats were sold to someone else. I need a refund and more for my bad experience
I guess you get what you pay for. The seats are very uncomfortable and very little space. The snacks were pricey.
I chose the seats when booked the flight and paid for them. However after checking in I found we were assigned different seats!
An absolutely fraudulent experience. Extremely unprofessional. Terrible in all ways possible. Rude staff, flight attendants, and deceptive "policies."
Flight was changed (according to Frontier, by Kayak) without my notification. And all flights were delayed by at least an hour and a half. Uncomfortable plane. Bad service. Will never fly Frontier again.
My experience with the phoenix airport was terrible, the personnel lay the ticket counter charged me for a carry on that fit in the carry on size box, and the two women I spoke with were terribly rude and not willing to help.,,, there was one lady “candy” on the flight crew that was amazing and is the only reason I stayed on the flight at all, because the other stewards helping people to get seated on the plane were terrible
Charging $74 for one checked bag is outrageous. I will never fly Frontier again.
Was left with many other passengers in SJU by frontier airlines due to delay caused by frontier. Worst experience ever and worst airline ever.
Delayed each time on a round trip with no significant weather interference. Updates to flight times came after the fact. 30 min behind in boarding and board and phone still show an on time departure. Some mysterious extra 300 miles that came so surprising they had to fuel while we were already on board?
It was horrible. My plane was delayed until the next day resulting in me losing a day of work. It’s absolutely unacceptable and I won’t be flying with you any more and I will strongly caution others to avoid your airline as well.
At check in they don’t let you be with the person you are traveling with unless you pay $40 per seat . Really bad policy they have