Great. Quick and quiet and east. The breakfast choices were a welcome surprise!
As smooth as you can expect. Some issues with boarding because the previous plane took forever to deplane but overall, a good experience.
Pathetic check in experience once again. Not enough staff scheduled at bag drop or for special assistance at LHR. Really need to rethink the whole self check in procedure. The crew was good. A very decent selection of special meals in this leg as compared to the JFK-LHR leg.
This flight never occurred because AA couldn’t get their act together.
The pilots are always hauling in the sky. No issues with boarding only problem was layover was shortened too much by weather but luckily the next flight was still boarding and did not missit
The chicken adobo was a little too spicy but good otherwise. My personal opinion. Movie selection could be improved, too many horror movies. Could add a few more chick flicks! The flight was bumpy at times. We arrived a little early too! Flight attendants friendly.
My seat was horrible. I think it was broken in several places. Other than that, the crew was great and the plane was clean
I was pleasantly surprised with an upgrade at boarding. I finally had a mostly gluten free food options and a very attentive attendant.
The service and food needs to improve to catch up with other international flights
It went up and down at the right time and place. I’m happy with that outcome.
I paid extra for a seat closer to the front. The TV didn’t work at all for the entire flight. Would have been nice to know before I purchased an “upgraded “ seat
Worst flight experience ever flights canceled. JetBlue told us just did not even bother standing in line to come back in one and a half hours then without any information we had to go pick up all of our luggage and spend over $2000 in accommodation just to get home. JetBlue said that the next flight available for us to get home would be three days later. Absolutely absurd hasn’t offered to give us any compensation do not fly JetBlue horrible company. They said it was based on the weather and the weather is great in all locations that we would’ve been flying to total hoax. I think it’s a conspiracy theory.
The captain gave good announcements and the flight attendants were friendly. The WiFi was pretty good. The plane itself looked very old inside and the seats were very uncomfortable. The screens in the seat backs were the smallest I’ve ever seen. There were so many loud and obnoxious kids on this flight and the parents didn’t do much to try to quiet them down. Some had videos and games on tablets with higher than necessary volume going the whole time.
Too many long delays with JetBlue. Worst major airline that serves JFK but unfortunately I keep going back because of the prices.
Flight was delayed several 3 hours - no reason was given and no communication what so ever.
I like their airplanes because they have plenty of legroom in their seats they always work with me if I have a change of plans on my tickets courteous and I always feel safe flying with them.
Like the space, did not like the snack options, there was no power outlet in seats, no entertainment, no flyfi.
The flights are back on time and everything else runs perfectly.
I volunteered to let them put my carry on suitcase in the baggage storage area. But when we landed I was told it was being unloaded IN A DIFFERENT TERMINAL! I had to walk (painful for me) a long way to retrieve my bag and my ride had to move from the waiting area they were in to a totally different one. Not happy.
In-flight staff was very helpful and excellent. However, the flight was delayed by 90 minutes. Also the boarding process should be expedited in case of delayed flights. This will help the passengers trying to make international connections.
Boarding, crew were excellent, food was ok and entertainment need to improve
Very uncomfortable planes , poor service on the plane , take your own water so you don’t dehydrate , in a 6 hs flight they sold one time food and beverage . 1 plane was delayed 6 hs , I lost a connecting flight . Then in the way back they announce a delay of 2 hs so I had to take a different flight to arrive on time for my connecting flight . Avoid this airline .
Not what it used to be. The sale of food makes them look greedy!
Avianca is not what it used to be. So disappointing
why did we have to go through security mid flight
Flight to Bogotá delayed by 3 h Missed connection from Bogotá to Guayaquil. Avianca unable to bring us to Baltra on time Overall delay 36h. We missed boat departure from galagos. Overall 10 day trip needed to be cancelled. Avianca was completely un-professional.
Terrible, We had to stay in Bogota for two days due to weather but the airline did not provide for the same day flight. Only two days later
The seats were very uncomfortable. I would have upgrade or got different flight if I knew. I usually sleep in the plane but I couldn’t sleep at all. Very uncomfortable. Also no food or drink everything was to purchase, and that’s u usual for international flight.
We did not know about the bag fees until check in. They are way too high. It’s insane. We also had a huge delay and everything costed extra which was very annoying.
COP 7,000 for a cup of mediocre coffee. I thought I was on Spirit Airlines for a minute. Otherwise the flight was fine. Nothing exceptional to report.
Not very good because of an almost 3 hour delay for an hour long flight.
I made it safely. The flight was delayed, though. Not upset or expect anything.
Unprepared for the very expensive carry-on cost. Still was our best option since it was a direct flight and the best times.
Departure was right on time. The Orlando base crew from Atlanta to Puerto Rico was the BEST. The return flight crew was OK.
As my first time on Spirit, I thought that it was good.
It was smooth and easy. The only real negative was it took over an hour to get our luggage after the flight
The seats were comfortable and not as tight as i would have expected. Would have been nice to be able to recline my seat, which was not available. Some form of free snacks and drink option would be appreciated as well, even just a water and small bag of crackers would have been better than nothing at all.
Check in at dtw was understaffed and chaotic. Flight itself was smooth. Airplane seats seemed newly upholstered and comfortable, flight attendants attentive.
Waiting for crew member so delayed at gate which delayed arrival time. Problem for driver service but other wise safe flight
I very late and supose be in home at 12 pm from yesterday but I stiill in detroi airport
Severe turbulence. Captain never came on to reassure passengers after things settled down.
Terrible communication with weather delay, lost baggage, near impossible to reach customer service
The confirmation # CK8GNW and my name was not recognized/in Frontier system. I was able to check in on Frintier app so i went to the Frontier ticket agent, at time they told me that my name/ confirmation did not show up as a purchased ticket. I had to purchase a new ticket that cost $289.00 one way.
2 hour delay due to late plane, wrong size plane causing overbooking, and people getting off and on the plane after boarding was completed.
Our flight was cancelled. They could do nothing to help us get another flight that was timely. Because the first leg was cancelled we were unable to get to our connection. We had to book on an entirely different airline for today. So we spent more money, lost a day of vacation and will never fly Frontier again, so the 'we are sorry, here is $100 credit' is a joke since we won't be flying on Frontier.
The seats were hard molded plastic covered in plastic vinyl. And the scam to charge people extra to sit together. Don’t they know we can just ask someone to trade seats. And watching the staff separate young children from parents… super classy. We had to guilt them into offering up our seats. This companies policies suck. Don’t give them your money.
I guess you get what you pay for. The seats are very uncomfortable and very little space. The snacks were pricey.
I chose the seats when booked the flight and paid for them. However after checking in I found we were assigned different seats!
The plane was comfortable. The time to board was way too slow and very unorganized! The crew was not as friendly as normally. The was not a single time that they offered water nor anything!!!
Flight was changed (according to Frontier, by Kayak) without my notification. And all flights were delayed by at least an hour and a half. Uncomfortable plane. Bad service. Will never fly Frontier again.