Find cheap flights from John Wayne (Santa Ana) to Luxembourg

Cons: "Delayed over 4 hrs, missed connecting flight as we were supposed to meet with in Frankfurt. Spent hrs getting a new itinerary, one bag never showed up in Nairobi."

Cons: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

Pros: "Excellent service, friendly crew, economy seat was ok even if I’m 6’ 1”"
Cons: "Food was not very good, inflight headset available but very, very low quality for such a noisy environment and their own headset plug would not match the plug type of the entertainment center!"

Pros: "Crews was excellent, always refilling water which I can appreciate so much. Keep it up! Loved the United pilot at John Wayne who came out just to say hi, let us know we were in good hands."
Cons: "Had to wait in tarmac forever from Frankfurt to Florence"

Pros: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Cons: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."

Pros: "Nice plane, about the best in-seat entertainment options I've ever encountered."

Pros: "Flight attendants were excellent and very accommodating."

Cons: "My luggage was lost. But that can happen with any airline. Lets wait to see how long it takes to get it back to me."

Pros: "see above"
Cons: "see above"

Cons: "Lufthansa warse company ever fly with . everything was bad . delay like two hours , food only meat because No enough chicken and No socks to warm my foot because I was feeling cold ."

Cons: "Flight was delayed. There was not enough space for my carry-on luggage so they had to take it in the front."

Cons: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."

Pros: "I like everything. Everything orderly and perfect."
Cons: "The screen for viewing movies were not functioning all the time."

Cons: "the flight info was off"

Cons: "Everything was great except the seat is about an inch too close"

Pros: "Quiet comfortable flight"
Cons: "Unorganized biarding and no labeling on hallway what direction to take."

Cons: "Took off late."

Cons: "The food"

Pros: "I flew in an A380 from LAX to FRA and that is a huge airplane but very nice. The flight from FRA to TLV was full and that airplane had no USB charge ports and no seat back video. I refuse to fly El Al because they don't have video and charge ports. Now I need to avoid flying with Lufthansa."
Cons: "No USB charge ports and no seat back video. They only have movies from Sony."

Pros: "Very helpful and nice cabin crew, very tasty food! And comfortable sitting. Would recommend to a friend."
Cons: "That damn crying kid behind me that kept kicking my chair and crying the whole 8 hours."

Pros: "I have never flown with Lufthansa, but now, I will fly with them any chance I get. The crew were amazing. Friendly and attentive. For airplane food, it was very good and tasty. Received headphones, a pillow and a blanket for the flight. Legroom was good, but probably cramped for people over 6'0" tall. 24 hour online check-in was smooth an trouble free. I like having the boarding pass on my phone. No paper to carry around."
Cons: "Nothing"

Pros: "The flights were lovely, the food was very good (for airline food), the drinks were generous - even the cheap seats were offered wine or cocktails! And after dinner were served coffee with Bailey's or cognac. Hot towels were provided. I would seek out a Lufthansa flight again."
Cons: "It was very difficult to click into any movies, etc. That needs to be looked into. I spent a ridiculous amount just trying to get into a movie."

Pros: "The whole flight crew was so polite."

Pros: "The service was very good. You never really felt you had to ask. I was able to catch up on a few movies of my choice. That was nice."
Cons: "It's a long flight and it's always difficult to get comfortable and 1st class is just out of my budget."

Pros: "For airline food it was very good. Lots of offers for water & drinks."

Pros: "Comfortalble trip"
Cons: "Boarding delay"

Pros: "The cameras on the outside of the plan are fantastic!"

Pros: "Excellent service and very professional crew both on the ground and in the air. Flight comfortable and a right on time. I highly recommend Lufthansa."

Pros: "Everything was wonderful! Lufthansa is spot on from boarding, to in flight service to the moment you leave. They are helpful, friendly, fun and a wonderful crew where I know I'm in good hands!"

Pros: "Very friendly. Overall very pleasant experience."
Cons: "The seats were not as comfortable as other airlines."

Cons: "Breakfast bun was not tasty - too much bread and not healthy at all."

Pros: "Movie selection was great. Crew came through with drinks frequently. Overall nice smooth flight."
Cons: "Car seat was lost even though it was brought on the plane and not checked. Didn't care for the food but it was personal preference."

Cons: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"

Pros: "In flight entertainment"
Cons: "Seat pitch"

Pros: "Service,entertainment, and food. Easy check in"
Cons: "Cabin was too warm. No air vents in new aircraft so difficult to sleep."

Pros: "The crew was very kind and made their beat efforts accommodate our requests or help us with the issues we experienced in our seats. I was also pleasantly surprised by the quality and taste of the food served during the flight."
Cons: "The entertainment system in my seat was not working. The crew was very helpful in terms of trying to fix the issue, but unfortunately the system was not fixed. The seats were difficult to push back. We tried several times to push back the seat for the passenger travelling with me, however the seat would not go as far as everyone else's. Unfortunately the flight was not as comfortable for her as it was for the rest of my party traveling with me. For such a large aircraft, Lufthansa should consider boarding economy by seat section. For example, starting with the persons who sit in the back first and then forward. It would speed up the boarding process and alleviate any lines in the aisles in the aircraft. Last but not least, my parties baggage was not transferred during our quick layover from Frankfurt to Krakow. Priority should be given to passengers whose final destination is not Frankfurt. We found out that our luggage's remained in Frankfurt when our names were called by baggage pickup in Krakow. The attendant who was helping us was very cold and treated us as of we were the ones who caused this inconvenience through his tone of voice, as well as his short comments. Lufthansa needs to work on their customer service in Krakow. We were rushed by the agent and it seemed like he wanted to get rid of us asap even though there was no line. We needed to understand where our baggage was and the options available to us, especially because our baggage was carrying important items for my sister in laws bacholerette party that night. We left not knowing when we were going to receive our luggage or if it would even make it to Krakow that night. We called the Number provided to us several times during the Day, however the line did not seem to be actively monitored by an individual. The website we were provided to track our luggage offered little to no insight on the whereabouts of our luggage. We finally found out that the luggage had arrived in Krakow and would be sent by carrier. The carrier arrived late in the evening, right before we were leaving for the bachelorette party thankfully. Better communication in these types of situations would greatly alleviate the stress one feels when their luggage is missing. Aldo surprised that the airline doesn't distribute a care package (I.e. toothbrush, paste, facewash) to passengers whose luggage was left behind."

Pros: "Much more space in economy than United. Their entertainment system is high quality, made the flight enjoyable and fast."
Cons: "No complaints."

Cons: "Small plain and food was very bad"

Pros: "Seats are comfortable. It's pretty easy to sleep. And good entertainment selections. Crew comes around often to serve beverages. They feed you frequently."
Cons: "The food could have more fresh vegetables and fruit. There were screaming children, but that is not Lufthansa's fault. I also felt it took a necessary long time to exit the plane."

Pros: "very little"
Cons: "lousy food. poor movie selection. uncomfortable seats."

Cons: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."

Pros: "Great airline. Crew were friendly and helpful."

Cons: "Everything good"

Pros: "...and not for the first time.. And won't be the last.."
Cons: "Wifi onboard wasn't working.."

Pros: "Did not make the flight."
Cons: "I wish there was more of advance notice on this flight, instead it just gave us 23 hour reminder. We had booked this flight a year ago but we could not make this and the 23 hours was too short of a notice."

Pros: "The crew were very professional and accomodating."
Cons: "Couldn't check in on line"

Pros: "Service and food were excellent."
Cons: "Every seat had headphones, but the plug didn't fit the available jack. If we hadn't brought our own earbuds it would have been 9 hours of silence."

Cons: "The process of obtaining our boarding pass in Rome was slow because the first person that was handling seemed not to be familiar with the process. A second person took over and everything went smooth and fast."

Cons: "I booked my tickets on Lufthansa, but was assigned to the united flight. There was no in-flight entrainment. We were supposed to use our mobile device to access in-flight entertainment via the United app. There were serious buffering issues and only a minute or two of movie would play at once. Also, there was no in-flight charging facility. For a 10.5 hour flight where passengers are expected to use their own personal devices for entrainment, they should at least provide charging facilities. The seats were super uncomfortable. Minimum cushion and recline. Although I requested vegetarian meal while booking the flight (way ahead of my trip) I was told that they were out of any vegetarian options."

"Service missing, good horrible and small portions."

Cons: "Significant delays"

Pros: "Love the Airbus, roomy."
Cons: "Better entertainment movies, food are boring."

Cons: "Even a small coffee/tea service would be a nice addition."

Cons: "A great flight!!"

Pros: "Easy boarding."
Cons: "British Airways is the only airline I’ve flown that doesn’t off free water."

Cons: "I did web check in last night. Despite several attempt, I was NOT able to receive email with my boarding pass until I arrive my house in Luxembourg. I was able to board the flight only because I saved pdf file after aforementioned attempt and sent to my email address manually."

Pros: "Boarding was quick and the food was quick, efficient and goo."
Cons: "Place the correct boarding time on the boarding pass. It would be nice to have more accuracy about boarding."

Pros: "I liked the crew, they were friendly."
Cons: "The food was not that pleasant. They need to have a variety based on their takeoff location."

Pros: "Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster."
Cons: "Food a joke in club, 1/4 of a dry sandwich. No thanks."

Cons: "They never never never should have allowed those children on the plane. They knew it before take off and they looked the other way"

Pros: "In-flight entertainment was good."
Cons: "Food choices were not good-cold creme cheese tomato sandwich for breakfast and horrible curry chicken for dinner. Staff was young and seemed somewhat inexperienced. They were constantly rushing and couldn’t keep up with servicing customers. When we looked at a make steward to let him know that we were finished with our trays, his response was “give me a second!” Unacceptable customer service!!!"

Pros: "Staff was kind and curteous"
Cons: "Very crowded, sat 2.5 hours on the tarmac. Air was not functioning in back two sections, bathroom overcrowded. Went to the forward bathroom and airconditioning running strong and bathrooms not in use. I think that in an emergency situation, all passengers should be treated with respect. Letting customers use the bathrooms in business class and receiving the same airconditioning would have been humane."

Pros: "No hassle and all straight forward"

Pros: "Ability to prclear customs, that’s about it........."
Cons: "Going from Air Lingus to American Airlines - they were unable to coordinate our checked baggage. The AA gate agent had no idea what to do. Unsurprisingly, when we landed our bags did not. We are still waiting to see where they are and if we get them back. It seemed that even though we asked and were reassured several times, the team at AA was unable to deal with the luggage transfer"

Pros: "It will as so bad I bought a return ticket on emirates for me and the family , it was a big mistake to book on air Azerbaijan"

Pros: "Flight arrived 30 minutes early."

Pros: "The crew was very hospitable. The food was good. There were blankets and pillows. Although we hit some turbulence, the pilot was really good about explaining it and calming the mood."
Cons: "Unfortunately, the entertainment system was on the blink and it was impossible to hear anything on the headsets."

Cons: "Food options very poor. Was not asked about veg or non veg just directly served veg. Entertainment on a 9 hour flight was devoid of choices."

Pros: "Boarding was good, the crew were friendly and accommodating."
Cons: "In flight entertainment didn't work at all for the first hour, after that it was mediocre. It was so hot in the cabin that there was no way to sleep. No air vents to cool you off. The window covers were broke and some wouldn't close. They also rattled...very annoying."

Cons: "There was no food or movie"

Pros: "Efficient processes. All went to plan"
Cons: "Tight seating. Old plane. Entertainment screen sub par"

Cons: "No WIFI"

Pros: "Pilot gave good communication of flight progress, and arrived early."
Cons: "Slow boarding and disembarkation processes."

Cons: "Poor boarding process No charging outlets on flight (on a 10 hrs flight)"

Cons: "The crew were clearly not happy to be here New Year’s morning. They didn’t do the proper number of services, then left many of us with our food trays while they all went to take a lengthy break together. Passengers were using the flight attendants call button, and they were ignored."

Pros: "Everything"
Cons: "Crew"

Cons: "Absolute nightmare dealing with British cancelled flight and then having them rebook me with American, their "partner" company. Spent three hours this morning dealing with these two unprofessional companies and their lack of communication between each other."

Pros: "Good entertainment. More comfortable. The ride was smooth."
Cons: "Service. Having to ask for my food being skipped and also having food choices."

Cons: "Heavy delay.."

Pros: "Nothing"
Cons: "I called them for luggage I have I can take 20 3KG in the end in the airport I haw to pay for my language"

Pros: "The food and staff were great."

Pros: "not much"
Cons: "5.5 hours delay"

Cons: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"

Pros: "Clean, not crowded, and the crew was friendly."
Cons: "In economy class food was only available for purchase, although it was dinner time. Boarding was a little late."

Pros: "Nothing"
Cons: "No good provisions for infants"

Pros: "The premium economy made for a much more comfort and enjoyable experience."

Pros: "Just the right amount of flight time and arriving early in the morning. Dreamliner makes the flight much easier. Always get either 3rd or 7th row seats with window bed and free access to isle."
Cons: "Usually starts late sometimes in London, and always on some remote gate."

Pros: "Loved that entertainment available before take off and ended after taxiing. Liked that drinks and food were free. Would pick BA again"
Cons: "Tried to order kids food on website and couldn't figure out how to do it so the kids got adult food. Perhaps make it easier to order or give kids kids food as default."

Pros: "Great service and experience."
Cons: "The boarding was a little long."

Pros: "Food and drink service was good and without additional cost and crew was very cordial and attentive.In flight entertainment with good amount of choices. On time and better than most in comfort in Economy. Toilets were clean and with all needed."
Cons: "Would like to see more two seats row choices rather than three."

Pros: "Overall an excellent trip. Easy boarding/exit."
Cons: "Did not purchase food or entertainment."

Pros: "I was not made to board the plane because I didn't have a transit visa to London causing me to be stranded in Boston.i called the customer service a month before my departure but he was not able to tell me to get a transit visa to London before my departure"
Cons: "British airways were not helpful....webjet costumer service did not also provide me with enough information before booking me on the flight...I therefore need a refund of my money ASAP"

Pros: "Loved the new BA airplanes. Great staff and customer service"
Cons: "I would not use Kayak again. Went though some noname ticketed named webjets. Called multiple times and could not get anyone who spoke proper english. Due to the fact that you did not buy the ticket direct BA customer service could not assist us"

Pros: "The way to goA380"

Pros: "Crew was awesome."
Cons: "Late take off."

Cons: "The overhead luggage bins near my seat on my LAX-LHR flight were too small to accomodate my European standard carry-on, which meant that another passenger and I had to store our luggage three sections away before there was an empty bin big enough. I understand the need for different sized bins, especially since our seats were up against the galley, but I felt a little unsupported by the crew. They basically just told us, "walk down far enough and you'll find something"--this was true but not exactly helpful. It's a small thing, but I think maybe if you warned passengers sitting in seats with smaller bins ahead of time, that would help make things smoother, since another stressor was that we didn't find places for our luggage until it was almost time for takeoff."

Pros: "Crew"
Cons: "no Entertainment"

Cons: "The seats and the conglomeration at boarding time."

Pros: "Professionalism of staff"
Cons: "Boarding system"

Pros: "The crew was very professional and friendly"
Cons: "Well for the most part it was my first experience so it was good, thank you."

Pros: "Nothing"
Cons: "Everything"

Pros: "The aircraft was new"
Cons: "The seats are horrible for long flights - they give you deep vein thrombosis as it digs into your hamstrings/thighs over time"

Pros: "Crew was responsive"
Cons: "Late departure, sitting on the tarmack for hours, most uncomfortable seats"

Pros: "The stewardess was top-notch, professional and friendly"

Pros: "the flight crew offered us as many drinks as we'd like which was nice."
Cons: "the seats were quite uncomfortable even though it was a 5 hour flight. there was no food on flight other than for purchase, too expensive."

Cons: "Entertainment options are old. Food in unaccomodating for Vegetarians."

Pros: "Fast flight, friendly crew"
Cons: "N/A"

Pros: "As a professional musician, flying with my viola is one of the most nerve wracking experiences, as if it is forced to be checked due to insufficient room for overhead baggage, it could be completely destroyed. As stated in Air Canada's online policy, passengers traveling with musical instruments that fit as carry on baggage are allowed to change to earlier boarding zones. After approaching a staff member with my viola, I wasn't simply assigned an earlier zone, but rather I was allowed to board first. On this principle alone I will be flying Air Canada again. Thank you!!!"

Pros: "Lots of movies and tv shows to pick from. Didn't need to bring snacks. Served food several times."

Pros: "I appreciated that the plane left as scheduled, had plenty of legroom, and was attended by professional and gracious personnel."
Cons: "THe previous flight that we took, on June 20th, from Las Vegas to Toronto, was cancelled at the last minute. As we had a tightly-scheduled flight to Amsterdam, we missed that connection. There was no notification given prior to the cancellation, just suddenly came up on the monitors at McCarren Airport. No explanation was offered. THe flight that we were transferred to arrived in Toronto too late to get us onto our Amsterdam flight, and so Air Canada personnel gave us vouchers for food and tried to book us a hotel room. We were ferried to 3 hotels, and turned away at all of them, an dwound up sleeping on the flor of the kid's area at TOranto Airport. we finally got to Amsterdam a day late.and had our trip upgraded to business class for our trouble. I have no quarrel with the treatment that we received from Air Canada personel. THey were very patient and gracious, in spite of a number of irate passengers in the same situation that we were in. However, the failure to have accomodations for stranded travelers was exemplary of poor planning on the part of administration, not personnel. I am really torn as to whether or not to use Air Canada again. WHen it is good, it is very good, but when iit is bad, it is the worst that I've ever experienced."

Pros: "Great great great staff on the flight. Fast direct service ... Landing in T1 Dublin really speeds things . Checkin in good until.... See below"
Cons: "Plane was late leaving. Food was served around 2-2:30 am. Realize this budget but still 750$... Movies - player kept stalling Check in ... Crazy on bag drop at check in #5 lane in departures in Toronto. Perhaps one more staff at high volume to make sure the folk in the bag drop line actually have bag tags. Travel to same route last year at this time and it was the same experience."

Cons: "Rouge legroom has gotten to the point of being dismal. The seats are thin and uncomfortable - don't even try reclining though, or you'll be in the face of the person behind you. I buy flight passes which are good on Air Canada as well but Air Canada has taken away all the non- Rouge flights and I am left with no choice. On a 5pm flight out of Toronto, all the hot food choices were gone by the time they were 8 rows into food and beverage service. I'm seriously thinking of moving my loyalty status to West Jet. If only they had flight passes."

Pros: "The crew were nice people"
Cons: "I pay for a window see ... but I was in a window spot with no window. An almost 6 hour flight and not even a little something to eat ... unless you have a credit card..."

Cons: "The seats are very small and uncomfortable."

Pros: "They afford a civil and enhanced trip on an Express flight. Something AA and other airlines consistently fail to do."

Pros: "Oft times Air Canada crews can be a bit less than friendly/hospitable but this crew were smiling, friendly and I thought very above average for an Air Canada crew"

Cons: "my language has been lost !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Pros: "Most everything was good"
Cons: "I luckily still got home on time, and was only slightly late getting into RDU, but I had hoped to have the 6 hours my original itinerary scheduled in Vancouver to quickly leave the airport. With the delays it was not possible."

Pros: "Crew and Confort"

Pros: "Food was not included in a 5 1/2 hour flight. Which it should be."

Cons: "Air Canada over booked the flight from toronto to Montreal and approximately 10 pax were surprised - at the gate!!! - that no seat is available on the plane although we booked this flight months in advance. It is a shame. Although we recieved 200 dollar compensation check it does not cover damage has been done for me at this trip because of my late arrival to a very important business meeting. It is really not fare and shame."

Pros: "Crew is polite but A c should be ashamed to herd people in such tight spaces that are only for cattle. People were scwarming Fidgety Quite terrible Please no longer recommend the ' rouge ' flights to people Regular flights are ok but the rouge They should be ashamed of themselves and you to for selling them"

Pros: "The flight attendant."
Cons: "Toronto Terminal F is kind of how I envision a third-world country. At least at the higher-number gates, it's very dreary, with an occasional flying insect and signs hanging from the ceiling. Worse is the lack of air conditioning and the sporadic wi-fi service. Worst of all was the almost two-hour delay and changing our departure gate at least five times. Two fellow passengers (one a native of Toronto) said it was always like that. The trip from Toronto to London and back was fine, but I'll try very hard to avoid Air Canada and its Terminal F."

Pros: "Flights left on-time. Leather seats reclined comfortably. Crew offered plenty of food & drink throughout the flight. I would definitely consider booking again with Air Canada"

Pros: "Everything excep boarding on return flight."
Cons: "Delay on return & boarding was really slow! Not sure if it was the computers or attendants."

Pros: "Timing. Getting to Delhi in 14 hours is really a timesaver. The seats have good space too, even when I am 6 feet tall, there is adequate leg room."
Cons: "Awful food Horrible boarding Terrible service and really no treats Seriously stingy about weight."

Cons: "Flight cancelled. had to spend night in Vancouver next day flight delayed had run fast to catch connecting flight to Deer Lake. Appalling that you guys are so useless with a flight on a major route such as Vancouver to Toronto. Will fly West Jet next time."

Pros: "Nothing"
Cons: "Cancelling flights , lying about reasons why, running away from customers when the flight finally after 10 hours was canceled"

Cons: "Flight got cancelled then accommodations were extremely unorganized."

Pros: "The pilot set an expectation of an early arrival (30 min) that was not met."

Cons: "There's a strong reason why the Asian airlines have greater customer satisfaction. I flew Eva Air, Cathay Pacific and China Airlines before. Their flight attendants literally walk back and forth non-stop during most of the time in the air to serve the passengers. Their food are much better. Added benefit: their flight attendants are much younger and prettier!"

Pros: "It was okay."
Cons: "No food. Pretzels or cookies."

Pros: "Nice, polite and helpful bilingual crew. Apologetically when trouble started and we had to do two unscheduled stops in Calgary. THe second crew was also very nice but not very bilingual."
Cons: "The fact that we were over 6 hours late, and even with my old age, I went 24 hours without sleep. I missed my ride to the apartment where I was supposed to stay and had to rent a room at an hotel nearby, adding to the costs of the flight."

Pros: "Pilot kept in good communication with passengers"
Cons: "Crew was a bit stern and not as friendly as could be"

Cons: "2 little kids, kicked the back of my seat the whole flight"

Cons: "Lost bag"

Pros: "Sometimes, Air Canada was a help in rebooking."
Cons: "Sometimes, Air Canada WASN'T any help in rescheduling! Can't get ANY help on-line, and finally made a two hour long distance call from Istanbul to the Canadian "Help Desk," with most of that time on "hold." (Similar to my time on "hold" when making other calls there!) London Heathrow Air Canada service desk was a GREAT HELP, however - once we got there."

Pros: "The airline personnel in Montreal was accommodating when several of us missed our connecting flights, automatically providing a hotel room and food vouchers for each of us."
Cons: "We were delayed an hour because of a miscommunication with the refueling truck in Montreal before the flight came to Bradley. Then, we sat almost another hour on the tarmac at Bradley Airport because the flight plan was not approved. This caused me and several travelers (out of a small flight of approx. 20 people) to miss our connections in Montreal. Miscommunication seems to be normal for AirCanada, at least in Montreal (almost missed my connection on the way home, too). I will not fly again with this airline in the foreseeable future."

Pros: "Nothing!"
Cons: "Nothing, everything was bad. Flight were late and service was really bad. I will never fly Air Canada again!"

Pros: "Nothing."
Cons: "Especially the crew."

Pros: "Billy Bishop airport is awesome!"
Cons: "Flight was delayed and crew didn't accommodate a rebooking despite availability .. Although original flight did board soon after."

Pros: "We actually arrived alive."
Cons: "We arrived into London so late that we were forced to take a taxi at a huge expense. During the 3 hr delay the only food provided was a small bag of pretzels and water."

Pros: "Our family of four took this nine and a half hour flight on a day when it was important we stay awake. The inflight entertainment helped. My husband watched three movies, my kids and I played games (often together), and we used the accurate flight tracker to monitor our status. The food wasn't bad at all. Lunch was either chicken or pasta (which my son and I enjoyed) and we had wraps for snack (chicken or veg, which were very good). The beverage service was good and they came around a couple of extra times with water. The flight staff were friendly and helpful. My son is special needs and they were very accommodating."
Cons: "Boarding this flight was a zoo. Instead of orderly calling zones as usual, it was an every-man-for-himself atmosphere. And then boarding was actually onto a bus which carried us out to the plane. Boarding was in front and back of the plane, but deplaning was only at the front of the plane, which took forever and we had a connecting flight. Word of advice: don't try to connect with less than two hours if you're heading to the US. We had at least four checkpoints to go through. (But that clearly wasn't on Air Canada and they, in fact, had someone at Customs watching out for us.)"

Pros: "staff was polite"
Cons: "I think a "red-eye" should automatically include at least a pillow (whether or not you were in first class) and an attempt to keep the lights off in the cabin. Our carry-on luggage had to be far behind us and on the other side of the plane. If you would board the rear first and have each passenger keep their carry on above their own seat this would eliminate this problem and the congestion in the aisles which occurs because of it."

Pros: "The 787 was amazing."
Cons: "I had to take two different flights connecting through London Heathrow to make this leg of the journey."

Pros: "On time, excellent flight."
Cons: "There was only a very limited choice of movies to select from."

Pros: "Flight attendants did not wake me up!"

Cons: "We were late for our flight from London to Toronto because we checked on the Kayak website that morning only to find out it would be delayed 3 1/2 hours. Air Canada told us to only look on the AirCanada.com site. Why would Kayak put that on their website if it was not true? Stick with the facts. We missed our flight and caused us much stress going standby for the next flight out of London."

Cons: "They charge for movies."