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Pros: "Nothing because there was no social distancing. I did not think that airlines were allowed to completely fill flights and I had no choice once I was boarded."
Cons: "Please observe social distancing and DO NOT book completely full flights where seats can’t be left open. Irresponsible and stupid."

Pros: "The staff at both airports were amazing. (SNA/SFO) From ease of arrival at check in by Alaska Airlines staff to the airport security at SFO providing assistance to help me guide my ride to pick me up the best description of where I was to ease pick up. That’s not to mention the Alaska staff that allowed me to move my flight up to accommodate my schedule or the excellent staff at the gate and on the plane. Very nice experience!"

Pros: "Very nice crew :)"

Pros: "yes"
Cons: "Lost baggage in Kathmundu"

Pros: "Very punctual."

Pros: "Everything"
Cons: "Nothing"

Cons: "Flight delayed over 4hrs ruined my entire work day and travel plans"

Pros: "very attentive crews."

Cons: "Pilots were 50 mins late"

Pros: "good food and good movie selection."

Pros: "Seating choice"
Cons: "Boarding wasn't as bad as Delta... god they suck"

Pros: "Fllight landed early and departed a few minutes early too - YAY!"

Pros: "Boarding and special request was excellent. We requested wheel chair for my mother and it was waiting at each arrival."

Cons: "Timeliness"

Cons: "They sent my bag on an earlier flight and it was not on the carousel at baggage claim."

Cons: "The staff was exceptionally kind and understanding"

Cons: "When we landed we sat on the tarmac for over 30 minutes when they said 10 minutes."

Pros: "Roomier enough seats, polite crew"
Cons: "We were on the last flight of the night and they made us deplane out on the tarmac and take a shuttle into the terminal. It added extra 15-20 minutes to the trip"

Pros: "no, I had to sit in a middle Seat but that's because everyone loves flying alaska"

Pros: "Good leg room."
Cons: "The seats did not recline."

Cons: "Delays"

Cons: "2 hours late, with no response as to why."

Cons: "None"

Cons: "Nothing, all was perfect!"

Cons: "Everything."

Pros: "Everything"
Cons: "My cabin bag has been misplaced and I siding receive the same."

Pros: "Quick and on time boarding."
Cons: "WiFi didn’t connect until landing."

Cons: "delays on both departure and arrival mobile boarding pass system did not work."

Pros: "Everything went smooth and was great besides the boarding."
Cons: "Boarding seemed to take quite quite awhile, not sure what the deal was but once we were boarded they kicked it into high gear"

Cons: "Delayed"

Pros: "It was all good."

Pros: "I liked how fast the flight was"
Cons: "Getting delayed due to whether (out of anyone’s control) but the flight attendants weren’t that professional, one flight attendant snapped at a guest. And the one on the speaker had a hard time forming sentences."

Cons: "My luggages was not come at the destination. We don’t have clothes to changes for 2 days."

Cons: "No soft drinks. Really."

Cons: "the person nwxt to me was hesitant to stand ip when I wanted to go bathroom. Ither than that I lived it. Attendants were super nice which makes experience different."

Pros: "- Flight left on time - Good entertainment selection, and you can text from the plane wif too"
Cons: "- Alaska needs more gates maybe. At SFO they always park somewhere and have to get shuttled to or from the plane. - Snack is just two small cookies - I prefer little peanut or trail mix things better. - Tiny plane, only four rows across."

Cons: "No comfort given to passengers despite 2.5 hr delay in leaving and another 1 hr on the ground after landing"

Pros: "Partnership with Virgin. Drink orders."
Cons: "boarding process didn’t go by the script and was a mess"

Cons: "Reading lights did not work. Fortunately I could move"

Pros: "It was quick and easy."
Cons: "N/A"

Pros: "Team very nice and polite."
Cons: "All the airplanes should have screens"

Cons: "Delays for 3h"

Pros: "The extra seat next to me."
Cons: "The fact that my baggage got left in Portland."

Pros: "Leg room was better than expected"
Cons: "Having to wait on tarmac when I arrived and then having to be bused to the airport. I arrived on time but spent 30 minutes to get to baggage."

Cons: "Arrival in San Francisco from Santa Ana airport at International airport. It was a nightmare for pickup person to citcle SFO arrival arrival terminal 2 to find the paasenger. I took a long time circling the airport many times even though passenger was at the curb site."

Pros: "normal."
Cons: "."

Cons: "Horrible. Just plain ugly. I miss virgin. Literally a big F U for my experience. Thanks for ruining my life you A holes."

Pros: "I was very pleased with the overall service. I needed a wheelchair and I was treated exceptionally well."
Cons: "Absolutely nothing"

Cons: "The lady on the kiosk this morning was annoyingly rude."

Pros: "Easy boarding"
Cons: "Half the flight didn't wear masks, crew didn't bother to enforce."

Pros: "This was my first time flying out of South Bend and I loved the smallness of the airport and the option to take a direct flight to Vegas to cost family. No long lines and crowds made it easy to social distance."
Cons: "I would have liked it the seat reclined slightly or had the adjustable headrest so my head wouldn't flop back and forth while I took a nap."

Pros: "Fast boarding, early arrival"
Cons: "Snack offerings"

Pros: "Crew and plane ride."
Cons: "The seats hurt us."

Cons: "If you dont have TSA precheck....get it...lifesaver"

Pros: "I like I can pick seats."
Cons: "Ppl putting their carry on in overhead bins nor in their row so when zone 6 (at the front of the plane) gets on, there’s no room in your overhead bin space. Crew should say to passengers to put their luggage in their area, not front of the plane."

Pros: "Not much after sitting in the airport for two extra hours on both flights"
Cons: "They could have boarded flights on time or at least explained why the flight had been delayed."

Cons: "They charge $50 for a carry on bag!!!"

Pros: "Nothing"
Cons: "Flight attendants talked loudly the whole flight. Very uncomfortable"

Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."

Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"

Pros: "The crew was amazing"

Pros: "LEFT EARLY ARRIVED EARLY PERFECT"

Pros: "Nothing, honestly. Constantly delayed, cheap airline with forced fees, only one I could take and I can’t believe you exist. You have horrible customer service"
Cons: "I will never fly you again. Sure you don’t care."

Cons: "Delays!!"

Cons: "Bags charge for 105$"

Pros: "Arrived on time after boarding was delayed. Great price/ you get what you pay for."
Cons: "No diaper changing station in any of the 3 bathrooms.flight attendants could have been friendlier"

Cons: "I am so angry booking with them. I booked the flight and then thought, ok I will add a rental car. It said clearly that the rental Car could be canceled up until 24 hours before the flight. Well, 2 weeks before the flight, my friend said, don’t get a rental car, I will have my car. So I cancelled and only then did I find out that once I booked it through their site I could not get a refund for the car and I could only get a voucher for use on one of their flights! And only after they take out any fees and costs that was accrued! So angry!"

Pros: "It was easy to book. And they helped me make changes to my flight schedule without charging me"
Cons: "Everything else is charged... from the in service beverage cart, to your boarding pass. Your baggage. Everything you have to pay for. So just be prepared for that."

Pros: "Better than on time Smooth sailing through south bend airport!"
Cons: "Just have to remember thrift airline No seat going back"

Cons: "baggage staff was super rude. She told me I am the last passenger on the plane which wasn't true. She made me pay $50 because of little overweight. I could easily redistribute the weight among my bags if she gave me little chance. I was a single mom with two kids (3 months and 3 years old) had to pay a fine which I can't afford. Thanks for giving me the chance to express my feelings."

Pros: "Friendly staff"
Cons: "Last minute delay due to a plane malfunction. Was told very last minute. Seemed like there were no quick resolutions in play. Had to wait over three hours to fly out, doesnt that entail compensation by law?"

Cons: "Cut my already short trip even shorter. I used this airline twice now, and both times I was delayed."

Pros: "Plane was late. 2 years ago it was late and while there at the airport I heard Allgeant routine runs hours late or cancels. 3-4 hours, not an hour. Good thing I dont fly too often"

Pros: "On the way there and back the staff was friendly, the flight was smooth and and overall everything was just great. This was my first time flying with Allegiant and I will definitely do it again."

Pros: "I arrived safely Tommy Destination"
Cons: "It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance."

Cons: "Allegiant 468 7/27 4 1/2 hour delay on flight 569 on 7/27 and not a single person on the ground or plane even said sorry. Allegiant also failed to update the revised departure time. Allegiant posted an initial delay of 30 minunutes but then, when there was a further 2 hour delay due to a problem with the plane in Vegas Allegiant didn't update the time. (G4 568 was showing a two hour delay, with a 1010 arrival into STS but Allegiant never updated the departure time for 569 to reflect the additional two hour delay.) It wasn't until I called that it got updated and when I called I had to point out that the airplane hadn't even left Vegas and Allegiant was still showing an 8:50 departure time. It also took the reservation agent over 20 minutes to get any information about what was going on. Lastly each and every time I call I was on hold for a minimum of 20 minutes before being able to speak to a person"

Cons: "Nothing!!!"

Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"

Cons: "Not to be helped, but was a bit bumpy."

Pros: "Cheap"
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."

Cons: "Delayed 5 hours!"

Pros: "Flight attendants were very respectful and courteous."
Cons: "Last 10 minutes of landing the plane was very very rough. A few people had to pull out the barf bags Lots of speeding up and slowing down. Ups and downs. It wasn't turbulence but it felt like it."

Cons: "Two out of three bathrooms out of order"

Pros: "We eventually got to Las Vegas."
Cons: "Everything. Spend an it make and book with someone else."

Pros: "GREAT EXPERIENCE FOR A FIRST TIME FLYER"

Pros: "Nothing."
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."

Cons: "Muy mal aerolínea"

Cons: "everything was poor"

Pros: "STS ground crew waived goodbye. Love a small town airport"

Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"

Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."

Cons: "I didn't like the schedule time change. Very inconvenient missed some of my planned festivities that were prepaid."

Pros: "Time of travel"
Cons: "No leg room"

Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Cons: "noise"

Cons: "The weather blizzard and freeways being closed. I missed my flight"

Pros: "Check in was easy, seating comfortable, staff very polite"
Cons: "No complimentary beverage is kind of a bummer, since you do get quite thirsty during a flight"

Pros: "Not much"
Cons: "7 ½ hr maintenance delay. Entirely predictable and easily forecasts. Pretty bush league."

Cons: "Late flight , now stuck on plane for 20 mins and being moved to another gate . Still on plane"

Pros: "Checking was fast"
Cons: "I have to pay for my carry on ."

Cons: "Wait to check in"

Cons: "Off boarding"

Pros: "timelyness"

Pros: "Boarding went very quick."

Pros: "Nothing"
Cons: "No WiFi"

Pros: "Liked everything just wanted a better seating choice"
Cons: "The middle seat"

Cons: "Checking my luggage and then re-checking my luggage !!! Very annoying and very inconvenient. This is not passenger / customer friendly !!!"

Pros: "Nothing"
Cons: "Everything about frontiers"

Pros: "couldn't change my reservation even though I made it less than 24 hours"
Cons: "The service"

Pros: "Very cheap"
Cons: "Very uncomfortable no elbow room or leg room and the chairs are hard."

Pros: "Nothing"
Cons: "Everything"

Cons: "They lost my luggage."

Pros: "The service was efficient and friendly."
Cons: "Not a thing."

Cons: "They charged for bags when there was so much wasted space in overhead space."

Pros: "The newer plane"
Cons: "The delays, employees that didn't seem to care. Charging for everything."

Cons: "All passengers sat at baggage claim for tsk hours waiting for our bags to show up. Airline kept making announcements saying everyone was receiving a $40 voucher in their email, but I've never received one. The woman at the bag stand making announcements was not helpful and somewhat dismissive/sarcastic"

Pros: "Faster, good organization"
Cons: "Nothin for entertainment in large trip"

Pros: "Nothing"
Cons: "Delayed on the way there and delayed on the way home. Hen we sat on the runway for another 45 minutes waiting for a gate to open. Never again will I travel with Frontier!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Pros: "$$$$"

Cons: "The staff at the boarding gate were unprofessional. They gossiped about how they were hired on to Frontier. The girl talked about how she was fired from her last airline. I didn't hear the name of that airline."

Pros: "Didn't go"

Cons: "You charge for baggage. .you lose your discount fare ..that makes it more expensive that competition"

Cons: "Airport security was terrible."

Cons: "I didn't enjoy how the ticket is cheap online but they get you in the end by charge for your seat and luggage ( even carry-on)."

Pros: "I expect a refund. Ridiculous"

Pros: "The efficiency of check in"
Cons: "The seating was uncomfortable."

Pros: "I like a free water or a small snack"
Cons: "I like to have a Free water and 1 little snack"

Cons: "Anything"

Pros: "Had 1 carry on which I paid for at airport You had no one to help when automated equipment failed Consequently was charged twice for 1 carry on!"

Pros: "Bar/food menu bundled The food wasn't good but concept was"
Cons: "Nothing to read watch or listen to"

Cons: "Charging 45$ for a carry on..that is a scam."

Pros: "Friendly staff"
Cons: "It was a long delay with the baggage claim."

Cons: "You could not adjust the seat backs, stuck in the upright and locked position for 4 hours. Tight leg room. Would not do it again."

Cons: "Horrible!!! Late doy and I Need to pay for my hand luggage. Never travel with Frontier!"

Pros: "Cheap Fare"
Cons: "Delay"

Pros: "none stop to vegas & back"

Cons: "Food - N/A. Entertainment - There was none, so I can't rate it."

Pros: "The staff was friendly. We didn't crash."
Cons: "The plane was falling apart. No entertainment. No comfort. The reading light was broken."

Pros: "Evertytging ran very smoothly. Got loaded early and got to Denver early which is always nice when traveling with a 3 year old."
Cons: "Turbulence coming into Denver was a bit bumpy. Made my niece nervous but I understand is common in denver."

Cons: "Both flights delayed, return 31/2hrs....10 $voucher that we couldn't use on the plane and expired 20 min. After we got off. I will try to avoid Frontier in the future Stop nickel and dining customers at every option!"

Pros: "It was very punctual"

Cons: "No complimentary drinks...charges for EVERYTHING!!"

Cons: "left hour late not weather related just poor planning once arriving were told to leave the terminal we arrived at to retrieve luggage which was wrong so after midnight had to wait about 20 minutes to return to original terminal to retrieve luggage so terrible experience with frontier!!!"

Cons: "Frontier charges for carry ons. Ridiculous!"

Pros: "Good"

Pros: "Nothing"
Cons: "3 hours of delay, no respect and appreciation of the wait."

Cons: "The plan is extremly small. No wifi or entertainment"

Cons: "The stewardess"

Cons: "dirty"

Cons: "Terrible service"

Pros: "Staff was attentive and happy"
Cons: "Nothing"

Pros: "Fast"
Cons: "No"

Cons: "Raging children.."

Pros: "Nothing"
Cons: "Everything"

Pros: "We got in 30 mins early!!"

Pros: "Nothing"
Cons: "I dint like anything"

Pros: "Stewardess was the best ever. Very entertaining and funny. Loves her job obviously. Clean Plane Ontime Great Overall"

Cons: "Crapped seating conditions"

Pros: "No frills"
Cons: "No frills"

Pros: "The air fare is excellent."
Cons: "I was not able to check in from home for some reason. Which has happened multiple times before."

Cons: "Temperature was 68 ."

Cons: "I will never use or recommend Spirit Airlines. Better to pay more to other airlines. Why? Spirit knows why."

Pros: "Everything worked flawlessly. No problems. Nice people."

Cons: "I didn't get a refund"

Cons: "Not able to get pre-brding online and for the ticket clerks it was befuddling, and they had to get mgr over-rides."

Pros: "NOTHING"
Cons: "EVERYTHING, Lets learn to do our jobs"

Pros: "Cool snack, drink combos and options."

Pros: "..."
Cons: "..."

Pros: "Was really quick , & everyone was friendly !"
Cons: "Everything was great !"

Pros: "Fast and i expensive"
Cons: "Too cold not comfortable"

Pros: "The cheapness of the tickets was very cheap"
Cons: "Not über comfortable, but worth the price!"

Pros: "Price. Everything went smoothly."
Cons: "Nothing comes to mind."

Cons: "Constant delays with long waits"

Pros: "Nothing"
Cons: "Nothing about them."

Cons: "Luggage fee scams. Paying each way for baggage."

Pros: "I liked everything about it...."
Cons: "there was nothing that I didn't like about it"

Cons: "the pilot did a terrible job communicating with its passengers about landing. 5 mins before we were declining toward the runway to land the plane the plane increased its speed and steadily began to incline again straight back into the air for about 40 mins. No aircraft staff communicated with any of the passengers about what was going on. Everyone on the plane was extremely shaken up."

Cons: "please see my scathing 1x page long review to feedback"

Pros: "IT WAS FAST TO GET SEATED"
Cons: "There was no leg space at all"

Cons: "Aircraft was cold, No blankets."

Pros: "Nothing"
Cons: "Everything, everything is about money and nothing is about the customer"

Pros: "Boarding was quick and efficient"
Cons: "To many delays"

Pros: "All good"
Cons: "All gw"

Pros: "Shopping"
Cons: "The heat, traffic and way too many people."

Cons: "How a passenger in a wheelchair was treated rudely and completely ignored."

Pros: "How fast it was to get in and out"
Cons: "It's pretty squishy"

Pros: "I liked that Spirit upgraded me to a window seat with no cost and that there were no delays."
Cons: "No dislikes"

Cons: "NO, Snacks or drinks on plane, had to pay,wrong"

Cons: "All drinks were $6"

Pros: "Dedication to safety"

Cons: "Seat is not big enough for a normal human. Didn't recline and virtually no padding."

Pros: "Cost of fare"
Cons: "No leg room"

Pros: "efficient"
Cons: "nothing"

Pros: "Entertsining"
Cons: "Very close minimal space for movement. Overall not bad for the price."

Pros: "Terribly uncomfortable."

Pros: "Super affordable. Direct route."

Cons: "Rude Supervisor"

Pros: "The price"
Cons: "the delay, the miscommunication, and no sense of urgency"

Pros: "Drinks to much money for a soda"

Cons: "felt like a sardine in the plane"