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Flight Deals
Cheap Flights from Saudi Arabia to Spain
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Saudi Arabia to Spain that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.
Recent round-trip flight deals from Saudi Arabia to Spain
Mon, Nov 30 - Tue, Dec 8
2:40 am - 2:00 pmRUH Riyadh King Khaled Intl-MAD Madrid Barajas
13h 20m1 stop Istanbul Sabiha Gokcen
12:40 pm - 1:35 amMAD Madrid Barajas-RUH Riyadh King Khaled Intl
10h 55m1 stop Istanbul Sabiha Gokcen
$300Pegasus Airlines
Tue, Jan 19 - Wed, Jan 27
2:40 am - 2:00 pmRUH Riyadh King Khaled Intl-MAD Madrid Barajas
13h 20m1 stop Istanbul Sabiha Gokcen
12:40 pm - 1:35 amMAD Madrid Barajas-RUH Riyadh King Khaled Intl
10h 55m1 stop Istanbul Sabiha Gokcen
$303Pegasus Airlines
Wed, Nov 11 - Wed, Nov 18
4:30 am - 7:05 pmRUH Riyadh King Khaled Intl-MAD Madrid Barajas
16h 35m1 stop Abu Dhabi Zayed Intl
9:10 pm - 9:00 amMAD Madrid Barajas-RUH Riyadh King Khaled Intl
9h 50m1 stop Abu Dhabi Zayed Intl
$405Etihad Airways
Sun, Nov 1 - Mon, Nov 30
4:55 pm - 6:25 pmRUH Riyadh King Khaled Intl-BCN Barcelona-El Prat
27h 30m1 stop Abu Dhabi Zayed Intl
10:05 am - 2:55 amBCN Barcelona-El Prat-RUH Riyadh King Khaled Intl
14h 50m1 stop Abu Dhabi Zayed Intl
$408Etihad Airways
Thu, Dec 17 - Sun, Dec 27
2:55 am - 10:50 amRUH Riyadh King Khaled Intl-BCN Barcelona-El Prat
9h 55m1 stop Rome Fiumicino
11:40 am - 10:25 pmBCN Barcelona-El Prat-RUH Riyadh King Khaled Intl
8h 45m1 stop Rome Fiumicino
$443ITA Airways
Thu, Dec 3 - Fri, Dec 11
2:25 am - 7:40 amRUH Riyadh King Khaled Intl-MAD Madrid Barajas
7h 15mnonstop
9:40 am - 5:40 pmMAD Madrid Barajas-RUH Riyadh King Khaled Intl
6h 00mnonstop
$446Riyadh Air
Tue, Jan 19 - Wed, Jan 27
2:25 am - 7:40 amRUH Riyadh King Khaled Intl-MAD Madrid Barajas
7h 15mnonstop
9:40 am - 5:40 pmMAD Madrid Barajas-RUH Riyadh King Khaled Intl
6h 00mnonstop
$453Riyadh Air
Sat, Dec 5 - Sat, Dec 12
1:50 pm - 10:25 amJED Jeddah King Abdulaziz Intl-MAD Madrid Barajas
22h 35m1 stop Istanbul
2:20 pm - 6:50 amMAD Madrid Barajas-JED Jeddah King Abdulaziz Intl
14h 30m1 stop Istanbul
$504Turkish Airlines
Thu, Jan 21 - Sat, Jan 30
2:00 am - 4:55 pmJED Jeddah King Abdulaziz Intl-MAD Madrid Barajas
16h 55m1 stop Istanbul
5:55 pm - 7:15 amMAD Madrid Barajas-JED Jeddah King Abdulaziz Intl
11h 20m1 stop Istanbul
$533Turkish Airlines
Thu, Nov 26 - Sun, Nov 29
2:55 am - 8:20 pmRUH Riyadh King Khaled Intl-AGP Malaga
19h 25m2 stops Rome Fiumicino Madrid Barajas
8:40 am - 10:25 pmAGP Malaga-RUH Riyadh King Khaled Intl
11h 45m2 stops Madrid Barajas Rome Fiumicino
$803ITA Airways
Recent one-way flight deals from Saudi Arabia to Spain
Tue, Nov 10
3:15 am - 11:45 amMED Medina Mohammad Abdulaziz-BCN Barcelona-El Prat
10h 30m1 stop Istanbul Sabiha Gokcen
$143Pegasus Airlines
Wed, Feb 3
8:50 pm - 10:25 pmJED Jeddah King Abdulaziz Intl-MAD Madrid Barajas
27h 35m1 stop Milan Malpensa
$144Wizz Air
Mon, Nov 2
4:55 pm - 7:05 pmRUH Riyadh King Khaled Intl-MAD Madrid Barajas
28h 10m1 stop Abu Dhabi Zayed Intl
$216Etihad Airways
Mon, Nov 2
10:30 am - 7:05 pmRUH Riyadh King Khaled Intl-MAD Madrid Barajas
10h 35m1 stop Abu Dhabi Zayed Intl
$216Etihad Airways
Fri, Nov 27
2:55 am - 2:05 pmRUH Riyadh King Khaled Intl-IBZ Ibiza
13h 10m2 stops Rome Fiumicino Madrid Barajas
$352ITA Airways
Thu, Nov 5
9:50 am - 2:10 pmJED Jeddah King Abdulaziz Intl-BCN Barcelona-El Prat
6h 20mnonstop
$359SAUDIA
Wed, Nov 4
9:45 am - 2:05 pmJED Jeddah King Abdulaziz Intl-BCN Barcelona-El Prat
6h 20mnonstop
$359SAUDIA
Thu, Nov 19
2:25 am - 7:40 amRUH Riyadh King Khaled Intl-MAD Madrid Barajas
7h 15mnonstop
$1,104Riyadh Air
Sun, Jan 3
2:25 am - 7:40 amRUH Riyadh King Khaled Intl-MAD Madrid Barajas
7h 15mnonstop
$2,194Riyadh Air
Mon, Nov 16
5:05 am - 1:35 pmRUH Riyadh King Khaled Intl-AGP Malaga
10h 30m1 stop Doha Hamad Intl
$2,888Qatar Airways
Recent last minute flight deals from Saudi Arabia to Spain
Thu, Oct 22 - Fri, Nov 6
2:50 am - 12:30 pmJED Jeddah King Abdulaziz Intl-MAD Madrid Barajas
10h 40m1 stop Ankara Esenboga
4:40 pm - 2:05 amMAD Madrid Barajas-JED Jeddah King Abdulaziz Intl
31h 25m2 stops Ankara Esenboga Amman Queen Alia Intl
$476Multiple Airlines
Wed, Oct 28 - Wed, Nov 4
11:15 am - 11:55 amRUH Riyadh King Khaled Intl-BCN Barcelona-El Prat
26h 40m2 stops Giza Sphinx Intl Milan Malpensa
10:45 pm - 3:10 amBCN Barcelona-El Prat-RUH Riyadh King Khaled Intl
26h 25m1 stop Athens Eleftherios V.
$495Multiple Airlines
Wed, Oct 28 - Wed, Nov 4
10:35 pm - 6:55 amRUH Riyadh King Khaled Intl-BCN Barcelona-El Prat
10h 20m1 stop Abu Dhabi Zayed Intl
10:05 am - 3:10 pmBCN Barcelona-El Prat-RUH Riyadh King Khaled Intl
27h 05m1 stop Abu Dhabi Zayed Intl
$536Etihad Airways
Mon, Oct 26 - Fri, Oct 30
2:35 pm - 10:25 amJED Jeddah King Abdulaziz Intl-MAD Madrid Barajas
21h 50m1 stop Istanbul
11:55 am - 1:35 pmMAD Madrid Barajas-JED Jeddah King Abdulaziz Intl
23h 40m1 stop Istanbul
$599Turkish Airlines
Mon, Oct 26 - Fri, Oct 30
6:35 am - 10:25 amJED Jeddah King Abdulaziz Intl-MAD Madrid Barajas
29h 50m1 stop Istanbul
2:30 pm - 7:15 amMAD Madrid Barajas-JED Jeddah King Abdulaziz Intl
14h 45m1 stop Istanbul
$600Turkish Airlines
Mon, Oct 26 - Thu, Oct 29
4:55 pm - 6:25 pmRUH Riyadh King Khaled Intl-BCN Barcelona-El Prat
27h 30m1 stop Abu Dhabi Zayed Intl
9:50 pm - 3:10 pmBCN Barcelona-El Prat-RUH Riyadh King Khaled Intl
15h 20m1 stop Abu Dhabi Zayed Intl
$607Etihad Airways
Mon, Oct 26 - Thu, Oct 29
5:00 am - 4:40 pmRUH Riyadh King Khaled Intl-BCN Barcelona-El Prat
13h 40m2 stops Jeddah King Abdulaziz Intl Madrid Barajas
6:20 am - 4:40 pmBCN Barcelona-El Prat-RUH Riyadh King Khaled Intl
8h 20m1 stop Rome Fiumicino
$1,199SAUDIA
Fri, Oct 23 - Fri, Oct 30
6:00 am - 3:20 pmRUH Riyadh King Khaled Intl-MAD Madrid Barajas
10h 20m1 stop Jeddah King Abdulaziz Intl
4:40 pm - 11:40 amMAD Madrid Barajas-RUH Riyadh King Khaled Intl
17h 00m1 stop Jeddah King Abdulaziz Intl
$2,849SAUDIA
Sun, Oct 25 - Mon, Oct 26
11:45 am - 8:35 pmRUH Riyadh King Khaled Intl-MAD Madrid Barajas
10h 50m1 stop Doha Hamad Intl
8:05 am - 9:00 pmMAD Madrid Barajas-RUH Riyadh King Khaled Intl
10h 55m1 stop Doha Hamad Intl
$3,021Qatar Airways
Sun, Oct 25 - Thu, Oct 29
11:15 am - 8:35 pmRUH Riyadh King Khaled Intl-MAD Madrid Barajas
11h 20m1 stop Doha Hamad Intl
10:05 pm - 9:45 amMAD Madrid Barajas-RUH Riyadh King Khaled Intl
9h 40m1 stop Doha Hamad Intl
$3,021Qatar Airways
Recent direct flight deals from Saudi Arabia to Spain
Thu, Dec 3 - Fri, Dec 11
2:25 am - 7:40 amRUH Riyadh King Khaled Intl-MAD Madrid Barajas
7h 15mnonstop
9:40 am - 5:40 pmMAD Madrid Barajas-RUH Riyadh King Khaled Intl
6h 00mnonstop
$446Riyadh Air
Tue, Jan 19 - Wed, Jan 27
2:25 am - 7:40 amRUH Riyadh King Khaled Intl-MAD Madrid Barajas
7h 15mnonstop
9:40 am - 5:40 pmMAD Madrid Barajas-RUH Riyadh King Khaled Intl
6h 00mnonstop
$453Riyadh Air
Wed, Nov 4 - Wed, Nov 25
9:45 am - 2:05 pmJED Jeddah King Abdulaziz Intl-BCN Barcelona-El Prat
6h 20mnonstop
5:00 pm - 12:25 amBCN Barcelona-El Prat-JED Jeddah King Abdulaziz Intl
5h 25mnonstop
$655SAUDIA
Thu, Nov 5 - Wed, Nov 25
9:50 am - 2:10 pmJED Jeddah King Abdulaziz Intl-BCN Barcelona-El Prat
6h 20mnonstop
5:00 pm - 12:25 amBCN Barcelona-El Prat-JED Jeddah King Abdulaziz Intl
5h 25mnonstop
$655SAUDIA
Tue, Nov 3 - Wed, Nov 25
9:50 am - 2:10 pmJED Jeddah King Abdulaziz Intl-BCN Barcelona-El Prat
6h 20mnonstop
5:00 pm - 12:25 amBCN Barcelona-El Prat-JED Jeddah King Abdulaziz Intl
5h 25mnonstop
$742SAUDIA
Tue, Nov 10 - Mon, Nov 16
2:25 am - 7:40 amRUH Riyadh King Khaled Intl-MAD Madrid Barajas
7h 15mnonstop
9:40 am - 5:40 pmMAD Madrid Barajas-RUH Riyadh King Khaled Intl
6h 00mnonstop
$868Riyadh Air
Sat, Dec 5 - Sat, Dec 12
8:25 am - 1:25 pmJED Jeddah King Abdulaziz Intl-MAD Madrid Barajas
7h 00mnonstop
3:25 pm - 11:15 pmMAD Madrid Barajas-JED Jeddah King Abdulaziz Intl
5h 50mnonstop
$988Air Europa
Thu, Jan 7 - Sat, Jan 16
9:45 am - 2:05 pmJED Jeddah King Abdulaziz Intl-BCN Barcelona-El Prat
6h 20mnonstop
3:35 pm - 11:00 pmBCN Barcelona-El Prat-JED Jeddah King Abdulaziz Intl
5h 25mnonstop
$989Air Europa
Thu, Dec 3 - Thu, Dec 10
9:45 am - 2:05 pmJED Jeddah King Abdulaziz Intl-BCN Barcelona-El Prat
6h 20mnonstop
3:35 pm - 11:00 pmBCN Barcelona-El Prat-JED Jeddah King Abdulaziz Intl
5h 25mnonstop
$991Air Europa
Sun, Apr 11 - Mon, Apr 19
2:25 am - 8:20 amRUH Riyadh King Khaled Intl-MAD Madrid Barajas
6h 55mnonstop
10:20 am - 5:35 pmMAD Madrid Barajas-RUH Riyadh King Khaled Intl
6h 15mnonstop
$3,653Riyadh Air
Booking Insights
KAYAK's insights & trends for flights to Spain
Get data-powered insights and trends for flights to Spain to help you find the cheapest flights, the best time to fly and much more.
Prices
Airlines
More
What is the cheapest flight to Spain?
These are the best round-trip prices found by users searching on KAYAK in the last 5 days.
The cheapest ticket to Spain from Saudi Arabia found in the last 5 days was to Madrid, at $312 round-trip. The most popular route is Jeddah (JED) to Madrid (MAD) and the cheapest round-trip airline ticket found on this route in the last 5 days was $312.
What is the cheapest month to fly from Saudi Arabia to Spain?
To calculate monthly average prices, KAYAK takes all prices for each month over the last year for flights from Saudi Arabia to Spain, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.
The cheapest month for flights from Saudi Arabia to Spain is December, when tickets cost $248 (return) on average. On the other hand, the most expensive months are March and May, when the average cost of round-trip tickets is $426 and $419 respectively.
What is the cheapest time of day to fly to Spain?
The average price for all round-trip flights from Saudi Arabia to Spain depending on the time of departure, clicked by users on KAYAK in the last 2 weeks.
The cheapest time of day to fly to Spain is generally in the morning, when round-trip flights cost $1,050 on average. The most expensive time of day to fly to Spain is generally in the morning, which is peak travel time and where the average cost of a ticket is $1,050.
Which is the cheapest airport to fly into in Spain?
Prices will differ depending on the departure airport, but generally, the cheapest airport to fly to in Spain is Madrid Barajas Airport (MAD), with an average flight price of $314.
How many airports are there in Spain?
There are 42 airports in Spain. The busiest airport is Madrid Barajas Airport (MAD), with 37% of all flights arriving there.
How long is the flight to Spain?
An average nonstop flight from Saudi Arabia to Spain takes 15h 40m, covering a distance of 2920 miles. The shortest route is Jeddah (JED) to Barcelona-El Prat Airport (BCN) with an average flight time of 5h 40m.
How many direct flights to Spain are there each day?
There are around 7 direct flights from within Saudi Arabia to Spain every day. Most flights (82%) depart in the morning.
How many direct flights to Spain are there each week?
Each week there are around 45 direct flights from within Saudi Arabia to Spain. The most common day for departures is Sunday, with 27% of flights taking off on this day.
How many long-haul flights are there to Spain each week?
Each week, there are 8 long-haul flights (6-12 hour flight duration) and 37 medium-haul flights (3-6 hour flight duration) to Spain. There aren't any short-haul flights (up to 3 hour flight duration).
How many cities have direct flights to Spain?
From Saudi Arabia, there are direct flights to Spain from 2 cities. The city with the most direct flights is Jeddah, with 37 direct flights each week.
Good to know
Low season | January |
|---|---|
High season | March |
FAQs for booking flights from Saudi Arabia to Spain
Reviews of the top 5 airlines serving from Saudi Arabia to Spain
7.4
Turkish AirlinesOverall score based on 4460 reviews
7.5Food
7.3Comfort
7.5Entertainment
7.3Boarding
7.8Crew
Airline reviews
Boarding took long and there was a long queue. The seat didn't recline. The crew didn't have access to any medicine.
8.0 ExcellentNauman, Oct 2026
Boarding took long and there was a long queue. The seat didn't recline. The crew didn't have access to any medicine.
I paid for the seat and found out that the seat doesn't recline. The staff didn't help in arranging an alternative.
Terrible. Delayed. No one would help. Just limped about like a piece of meat
Food wasn’t nice and doesn’t have halal option
I recently flew with Turkish Airlines, and I can confidently say it was one of the best travel experiences I’ve ever had. From the moment I boarded, the crew was incredibly attentive, warm, and professional. They went above and beyond to ensure everyone was comfortable and well taken care of throughout the flight. The highlight, however, was the food! I’ve flown with many airlines, but Turkish Airlines sets the bar incredibly high when it comes to in-flight dining. Every meal was fresh, flavorful, and beautifully presented. The variety of dishes, even on a long-haul flight, was impressive. It felt like dining at a high-end restaurant at 35,000 feet! The seats were comfortable, the entertainment options were great, and the overall atmosphere made the journey enjoyable. Turkish Airlines truly excels in combining luxury and hospitality. I wouldn’t hesitate to fly with them again—highly recommend!
I liked the ability to walk and stand in the crew area. I hated the security check experience before boarding. The airport staff were so rude, yelling at us unnecessarily, delaying us on purpose, and even threatening to call the police on us!
Unfortunately internet was down and they couldn’t fix it in a time I needed it so urgent to stay in touch with work
Food was bad crew a bit nicer than other flights seats uncomfortable too
Just on time arrival and departure would make it great
I was not woken up for my meal and then ignored when I woke up while they were serving the aisle behind me
Really good food and service. Qatar Airways is again and again provided an exceptional experience.
Friendly and discreet staff. Could have done with a few more offers of water/snacks overnight. Movie and tv selection notably poor. Seats not especially comfortable
The American/Hollywood movies in the entertainment system lack english subtitles, they tend to have only arabic subtitles. Coupled with the low quality airplane earphones and cabin noise, it sometimes is difficult to follow the movie dialogues.
Flight was fine overall. What you would expect from economy seats. I did appreciate the amenities (eyemask, earplugs, small toothbrush and toothpaste, thin socks).
For a short flight, Qatar Airways offers very good onboard service.
This is my first and last flight with Qatar because when we go for boarding pass in Delhi airport the team asked for money charging me for hand baggage which is technically including with my ticket so also we get one our temple pics I ask them to checking in but they tell me I have to pay $500 dollars for that additional which is not make sense than I diseased to throw away because I can’t take with us . For carry in beg also I pay some Indian n currency for the guy who help I already pay 6 passengers ticket cost me $8000 so really I’m not happy . PLUS MY 6 checked baggage was damaged I already claim for four beg at airport but now I’m worried about my stuff inside maybe broken too which is more expensive stuff me really bad experience
It was pretty good overall. I just wish the crew didn't have to interrupt you every five seconds to ask you if you wanted anything, I mean that's what the help button is for. When someone is tired and sleepy and still getting their bearings, turning on DND button is maybe not the first thing on their mind.
It was the terrific, I was promoted to businessman class, and the service was amazing.
The flight was quite comfortable for a 12 hour flight! Food was excellent. The service was good, the entertainment was fine. All in all, one of the better long-haul flights I’ve experienced.
Boarding was delayed by 2 hours since the machine that assigned boarding passes broke down and we were left waiting to drop our luggage
I need an upgrade to business class but they ask for bidding. Never mind...
Business class website is horrible I couldn’t even check in online never happened me before any other website
Very poor service, will never travel through saudia airline also worst experience at jeddah airport, all the people act like very racist even we belong from a same religion but they don't have any humanity. Very big language barrier no one speak proper English so they don't understand us very poor service. I was traveling with family and with infant they give us very hard time. No one like to answer a question and there attitude is extremely no welcoming. Not recommended specifically jeddah airport and their services and staff. Will never take layover or any flight through jeddah. Thank you
Horrible, by all accounts. Delays, lack of communication, just horrible.
They destroyed my baby’s stroller and the seats was broken
The flight was delayed which cost me to missed my connection flight.
The planes are very cold. The AC is too much.
Didn’t like anything about the flight: I am so frustrated at this point. Since 8 days I have been dealing with your customer service regarding my seat changes. I paid $51.10 for extra legroom seats and one fine morning I get an email that my seats have been changed. I tried to contact the customer service and they have been just fooling me around stating that my issue will be resolved. Saudia is the worst airline. Pathetic. On the day of my travel, I came at the counter and the guy told me that my seat assigned is 36A and my wife’s seat is different. He then changed my seats to 33A which is not at all a extra legroom seats. I asked the person is these seats are extra legroom he said yes and when I came to the aircraft I am sitting in a normal seat. The TCR Shameer Ansari or Sameeri Ansari came and did nothing telling me that he tried his best find a solution. I need someone to contact me ASAP and I need a refund for the entire flight. I don’t need your Al Fursan points they are worthless. Contact me ASAP.
It was a disaster. The crew was so rude and had no professionalism. She dropped something onto the floor, then took it from the floor and put it into the food tray. Also, when she got some spilling, she went straight to the toilet, got some tissue and started cleaning the food trolley
I cant wait for planes to have shorter rows with more space! otherwise, all fine thankyou
I payed for extra leg room but in last moment my seating place was changed and i got standard one seat. Staff was not able to do anything , so was very disappointed because of this.
We have paid premium price for a business class Cabinet and we have received the old 777 with the following apart business class that is not to standard. It was very disappointing and it’s a very bad reputation for a premium airline company. This aeroplane should be the commission from being as a business class. We will pass this knowledge to our colleagues because the quality of business class in Etihad is not consistent and it is a lucky dip that sometimes you’re getting a good aeroplane and sometimes you’re getting their 30 years old aeroplane. The crew of the aeroplane have apologise and said that they hate this aeroplane and they have complained about it multiple times as well. Obviously Etihad is putting the economy in front of the Customer Experience. For the future we will not take this risk anymore and will fly with established company like emirates.
There was not any issues with the Etihad Airways. Staff was excellent and I love the variety of movies and games that they provided.
excellent, the staff was kind and the boarding process was with no issues or hassle
Stewardess was attentive and was actively roamin to check the passengers on the biz class
i was not allowed to use lounge, although i had business class ticket, and nobody told me my ticket was not eligible to use lounge
The food could be better. Toilets were smelly all along
The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that
Overall mediocre experience. Check in was good. They're were discriminatory. They were not attentive, food choices were not vegetarian friendly. The food served was frozen.
Sits are very uncomfortable Don’t feel like to travel in Etihad. It was 1st time we traveled in Etihad now we decided we don’t want to travel in Etihad.
1 1/2 hours delayed boarding at JFK caused us to almost miss connecting flight in Rome. Only 30 minutes of time to run from one end of FCO to the other for connecting flight. Not very easy to do for older travelers.
Business was very pleasant. Fantastic staff. This is the longest I’ve slept in business class going transatlantic in years!
What occurred during this flight was far beyond an ordinary inconvenience or dissatisfaction with the onboard service. There were multiple failures involving the aircraft’s passenger-seat systems, the ability to summon cabin crew, sanitation, cabin crew responsiveness, food and beverage service, and the overall standard of passenger care. The circumstances were particularly serious because I am diabetic, and during the flight I experienced a situation in which I needed assistance while essential passenger-control functions at our seats were not working. I am requesting that ITA Airways treat this as a formal complaint requiring individual investigation, rather than responding with a generic customer-service apology. 1. All three seats had significant equipment failures Seat 46F: The entertainment screen was completely non-functional for the entire flight. Seats 46G and 46H: The screens themselves displayed content, but the following controls did not function: Cabin-light control Flight-attendant call button Flight-tracker button These were not merely entertainment-system failures. The malfunctioning controls affected our ability to control the lighting at our seats and, more importantly, our ability to summon a flight attendant when assistance was required. I specifically request that ITA investigate the maintenance records for the aircraft and these specific seats and determine whether these defects were known before departure, reported during the flight, or documented by the cabin crew. 2. The defective equipment directly affected my ability to manage my diabetes I am diabetic and require insulin. Because the cabin-light controls at our seats were not functioning, I was unable to properly illuminate my seating area when I needed to administer my insulin during the flight. More seriously, when my blood sugar became low, I was unable to use the attendant-call button to request assistance because the button was not functioning. This transformed what might ordinarily be considered an entertainment-system problem into a much more serious passenger-care issue. I was on a long transatlantic flight, unable to properly illuminate my seating area when necessary and unable to summon a member of the cabin crew through the designated call system. 3. My daughter repeatedly attempted to obtain assistance when my blood sugar was low When my blood sugar became low, I needed juice or another rapidly available source of carbohydrate. Because I could not use the attendant-call button, I sent my daughter to ask the cabin crew for juice. She made multiple attempts to obtain assistance. Despite these repeated attempts, the cabin crew did not appropriately respond to her request. After multiple attempts from my daughter, the curtain was closed. I ultimately had to obtain candy from passengers seated nearby because I could not obtain the assistance I was seeking from the cabin crew. I consider this one of the most serious incidents on the flight. I am not suggesting that cabin crew were required to provide medical treatment. However, when a passenger is seeking assistance because of low blood sugar—particularly when that passenger’s designated call button is not functioning—I believe a reasonable standard of passenger care requires the request to be acknowledged and handled appropriately. I therefore request that ITA investigate this incident specifically, including: Which crew members were assigned to our cabin/section; Whether any crew member observed my daughter requesting assistance; Whether any crew report was made concerning this incident; Whether the crew knew that the attendant-call buttons at our seats were not functioning; and What ITA’s procedures require when a passenger reports that they are experiencing low blood sugar or otherwise needs assistance. 4. The circumstances caused significant distress and interfered with my ability to manage my condition.The combination of the defective lighting controls, inability to use the attendant-call system, and failure to obtain timely assistance caused me significant distress.I was particularly distressed because I was unable to properly manage my medical needs in the manner I normally would during a long flight. My blood sugar subsequently remained elevated for an extended period. I believe the prolonged stress and circumstances surrounding this incident contributed to the difficulty I experienced managing my blood sugar during the flight. I am documenting this because I do not want ITA to reduce this complaint to a complaint about an entertainment screen. The equipment failures directly affected my ability to manage my medical needs and obtain assistance. 5. Unacceptable restroom conditions. One restroom was completely out of service for the entire flight.The remaining restrooms were extremely dirty with visible urine stains and no toilet paper. 6. Unprofessional and dismissive cabin crew behavior. Throughout the flight, the attendants were unpleasant and appeared irritated
ITA has these new Airbus A330 Neo that hates economy class passengers. The seats have absolutely no cushion to a point where it hits your spine constantly and reminds you to fork out for premium economy or don’t travel next time. The food was absolutely horrible, ETA mentioned 3 meals for 12 hour flight but it was mostly 1 meal and 2 light snacks. I am vegetarian, so my 2’d food was 1 slice of tomato, 1 cucumber on a dry cold bun. The other 2 meals were disgusting. My young one threw up the entire time. Flight attendants were the cherry on top - plain bad. They would skip servicing drinks to some passengers completely and if you call for an attendant, they will come and stop the button on top without even asking you what you need. I would avoid ITA by all means - there are plenty of options including SAS for same routes with better seats and humane treatment.
Most importantly, got us there and back safely and on time. Seats in Prem Econ spacious enough and comfortable. But pulldown footrest on both flights inadequate/broken. Crew...mixed: a few were quite pleasant, others seemed disinterested. Food was underwhelming. Yes, I know it's just "airplane food", so dont expect much... but even United is doing better now, and BA more so. Would I fly ITA again...perhaps. Price diff was main selector this time, almost 1K LESS/person than UA. I'm naturally frugal -- For 2K I'll put up with some small inconveniences.
Pretty normal flight was delayed due to traffic could have missed connecting flight to Venice but crew kept us well informed so we made it
Everything was good except the bathrooms were usually dirty and the trash bins in the bathrooms were full.
It was horrible the woman next to me was sick and I asked if they would change my seat and they said that they didn’t have any available. I sat next to this women for 9 hour and now I am sick .
Boarding in Rome for the Venice connection was disappointing. Very hot after a long flight, being herded on a crowded, unairconditioned bus to be transported to the tarmac for boarding for our connection. ITA you can do better than this, especially for international passengers!
Never went to Rome's airport and it was beautiful!!
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