SEL - ANC
Find cheap flights from Seoul to Anchorage
Good to know
|May||Best time to beat the crowds with an average 29% drop in price.|
|July||Most popular time to fly with an average 24% increase in price.|
Average price round-trip
|$1,051||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Seoul to Anchorage
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $905 or less one-way and $960 or less round-trip.
- High season is considered to be June, July and August. The cheapest month to fly is May.
- Morning departure is around 60% cheaper than an evening flight, on average*.
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Top 5 airlines serving Seoul to Anchorage
Scores according to KAYAK customer reviews
Cons: "A long delay for weather, adding 2hrs to our trip. If traveling in the winter be prepared for delays."
Pros: "All was well as usually except..."
Cons: "Late departure because some baggage was late to arrive and our descent was unorthodox. We passed our route did a u-turn then did a lot of adjusting (left and right plus up and down) to line up for arrival."
Cons: "Our flight got delayed 4 times and we moved gates 3 times. The communication on which gate we needed to go to wasnt good. We almost missed it cause we didint catch the last swit"
Pros: "Except for crying babies, all is well. Commendable"
Cons: "Same food every year after year"
Pros: "Flight that was not sold out!"
Cons: "Delayed takeoff again"
Pros: "Nice in-flight movie options. Friendly staff. Plenty to drink and enough to eat."
Cons: "Meal was chicken and rice and plenty to drink: water, coffee, soda. There was also pickled vegetables and tofu, but I was satisfied not eating those. Numerous intermittent announcements: [The usual preflight safety briefing, the mid-flight seat-belt and arrival eta announcements, the mid-flight turbulence and temperature comments, the customs-forms hand-outs, the duty-free inflight shopping opportunity announcement, the eventual apologetic conclusion of the duty-free, inflight shopping opportunity] together spoiled my calculated chance of finishing a short movie."
Cons: "The layover either too fast, less than 1 hour, or too long, 12 hours, to go to Cambodia."
Pros: "I like Korean Air because they have really good to excellent service. The entertainment options are really good, and they are very accommodating of special requests and special needs. They are very strict about safety things. Even on a short 3 hour evening flight they provide a pillow and blanket for your comfort."
Cons: "On this flight, the beef dinner option was bad. Terrible strips of beef, and unidentifiable mushrooms."
Cons: "Good customer service"
Pros: "Great service and decent food, clean new plane!"
Pros: "Timely and professional services,well polite and corteous staff"
Cons: "Flight delayed 6h Terrible"
Cons: "too little leg room."
Pros: "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
Cons: "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."
Pros: "upgrade the food quality"
Pros: "Service, comfort, and seat room."
Cons: "Everything was enjoyable on return flight"
Cons: "We are delayed for 2 hours"
Pros: "Watched a great movie "spotlight" on board"
Cons: "Flight was delayed a little"
Pros: "Everything you do it's the best"
Pros: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Pros: "The entertaiment choices were very good on such a short flight."
Cons: "Seat was so cramp to the point of suffering."
Pros: "Flight attendants are extremely gracious, helpful, elegant and resourceful. They give the best service. Take off and landing were good too. Korean Air has experienced pilots. Entertainment was varied and very good, just the noise was not very good. Meals are always great with three choices. You can drink anything without having to pay like on United Airlines."
Pros: "Great service and entertainment"
Cons: "Food was no good"
Pros: "Rr00m for legs and food"
Pros: "Everything,crew was great, food was decent"
Cons: "I'm a tall guy so I didn't have enough leg room to lay down"
Pros: "Korean Air always very comfortable and clean. It gives me good impression all the time."
Pros: "I had a great flight good service and excellent food."
Cons: "No complaints"
Pros: "Food, staff, comfort, boarding, amenities + minimal turbulence!"
Cons: "Baggage handling (rough), de-planing."
Pros: "Nice airport and huge"
Pros: "Got a free upgrade to business class, lovey airline."
Pros: "My flight departure at 1835 on 19 January 2016,I have arrival at Korea Icheon airport 2 hour before departure. I was so surprise that they was a very long queue at the check in counter with all Korea air. The check in was so slow till have to Waite for about 1 and half hours.after getting my boarding pass and I have only 20 min to do my immigration and customer clearance. And 5 min run to the boarding gate. Korea air should let us know if the check in was so slow and advise us to arrival at the airport 3 hours before departure."
Pros: "Everything was good, I enjoyed my long flight"
Pros: "The movies were ok"
Cons: "My flight was delayed twice. We were told that we would depart at 715 but had to sit in the plane until 9. There was a very fine snowfall on Seoul but whoever was in charge of defrosting equipment didn't start until much later. The flight attendanta didnt give us any information until I asked why we had not taken off yet. No refreshments were offered during this entire time. The food was horrible and the seats werw very uncomfortable. This partcular flight to Bangkok was handled very poorly and I will never fly with Korwa Air again. Absolutely awful."
Pros: "Polite crew, good service, latest movies, comfortable."
Cons: "The cous cous was congealed into one lump. Water in small bottles would be appreciated."
Pros: "This almost 14 hour flight went surprisingly quickly despite being in Economy. The seat space was unusually roomy for economy. They served two complete meals (superior to what you get in First Class on an American flagship carrier) plus a snack and periodic juice. The sky was totally clear over the Gobi Desert, Mongolia, and Siberia, and it was fun to be able to see these regions I have read about since a boy but never visited. The Seoul airport is quite nice and the connection was easy (unlike, say, Bangkok). Korean Air definitely is an airline I will use again."
Cons: "I would have liked more entertainment selection (e.g., there was only one movie in Spanish on a flight to Spain and the TV selection was fairly small). I wish they had been a bit more generous with the beer and wine."
Pros: "Staff was very helpful"
Cons: "No negative experience with Korean Air."
Pros: "Nice clean plane. Crew members were pleasant."
Cons: "Waiting in a very long line at the Airport in Seoul to Check my bags. Nothing is wrong with waiting but when you have more than 10 empty checking counters something is wrong with your logistics.Should have a system where no customer wait for more than a half hour ( half an hour is also too long but acceptable). Definitely shouldn't have paying customers waiting in line for over an hour. You guys know your busy days and your off days plan accordingly."
Pros: "meals and drinks good selection of movies"
Cons: "touch screen at my seat was hard to press I didn't mind too much, but the bigger games were slow to load."
Pros: "Flew many times before with Korean Airlines. Food and service are great. Overall a good experience."
Cons: "With a 14 hour flight, I thought there would be three small meals rather than two. Flight attendants were slow in asking for drink refills. My connecting flight was two hours late due to understaffing in Korea. This pushed back my arrival time, cutting into the next phase at the airport."
Cons: "Since I could not get a boarding pass in Victoria,there are necessity to get one at Inchon. I had to run around to find KA transfer ticket booth. There should be good instructions given ahead."
Pros: "As usual great customer service and excellent food."
Cons: "I didn't like the fact that there was visible difference in the quality of flights between SF - Seoul and Seoul - Mumbai. The Seoul - Mum flights didn't have clean toilets and somehow felt less clean. I don't know whether the plane was just old or something else."
Pros: "Food, entertainment, convenience pouch, and comfort are all good."
Cons: "The boarding and crew on this leg could have been improved."
Pros: "The flight was on time, not delayed and the staff was excellent"
Cons: "I have always been pleased with my flights and Delta/Korean Air and choose to fly this airline between Seoul - Detroit."
Cons: "Unable to check in from international arrival, and then only able to some time later. Also domestic check in at inching is downstairs but you don't find this out until having got back upstairs!"
Pros: "I loved the flight (Thanks Korean Air Flight Attendants!). The aircraft was an Airbus 380-800 and each seat in coach had legroom, a USB charger, access to 110AC, and an individual screen that had games, tv, movies for me and the family. Great airplane, crew, and 13.5 hour flight. Additionally, Incheon International (S. Korea) is in my Top 2 airports of all time."
Pros: "In flight entertainment was good but can be even better with more movies selection. Food was good, esp top up with ice cream for dessert."
Cons: "The landing was rough."
Pros: "Smooth flight"
Pros: "The food was exceptional! I’d order it again at a restaurant if I could!"
Cons: "Still normal awkward/tight economy seat. It’s to be expected but the coat hook and free slippers make it better than a lot of other airlines."
Pros: "Food on long legs was excellent."
Cons: "Delayed in Atlanta. What’s new?"
Pros: "I never boarding this flight."
Cons: "Better communication skills."
Pros: "Professional crew, Good service , comfortable seating, fine entertainment."
Cons: "First time traveling abroad, it was a unique experience and a learning one."
Pros: "Good crew and amazing always ask if anything I needed."
Cons: "Had issues with specials meals requests. Was unable to get what was requested told both on originating flight, and returning light that its had not been loaded but the request wasn't there.."
Pros: "Delta refused to let us reserve a bassinet seat, and kept telling us to ask them later. They ultimately were not able to to provide one. They were the least accommodating of all the airlines we have asked."
Cons: "Better customer service."
Pros: "No problems. Service was great and we got there slightly faster than anticipated"
Cons: "Flight duration but that’s impossible to change so other than that nothing :)"
Pros: "Excellent crew and clean aircraft"
Pros: "Crew is amazing, seats are pretty good."
Cons: "On time, baggages checked in and were made available on time."
Pros: "Seat comfortable and amazing crew"
Cons: "Choice of movies somewhat limited"
Pros: "Use my built up miles for the SEA-ANC leg of our trip, as to physically price it out as one ticket usually increases the fare by 300-600 u$d depending upon time of year. As it was the tail end of an already long journey (OKA-ICN/ICN-SEA), booked the First Class Cabin. Every mile was worth it."
Pros: "Boarding: c'mon...too many groups and subgroups. Radiculous!"
Cons: "STOP the non-sense of so many boarding goups. What happened to Common Sense boarding? Ill and needing add'l medical help, First Class, Plus Class, then General Boarding. Give me a Break with all the other subgoups for Delta, all B. S. !!"
Cons: "Food really bad on both segments."
Pros: "Amount of food!"
Cons: "Quality of food!"
Pros: "Nice to have more room in the premium economy section."
Cons: "Not even a smile from the crew and no help when asked. I don't expect Asian-style grace and class from an American airline, but I do expect good old-fashioned American friendliness, and there wasn't even that. Also hate the all-darkened cabin in the daytime."
Pros: "Delta Premium Economy (or whatever it's called) is definitely a step up. Food is pretty good and seats leave more room, so you don't feel crunched."
Cons: "First seat (no chance to put thngs underneath seat in front) MUST have a real space (as even economy generally has). There was a small pouch that would fit almost nothing. Staff was poor. Never a smile or friendliness from flight attendant and no help when asked."
Pros: "The entertainment was nice."
Cons: "If the screen wasn’t behind the seat. I could hear the tapping of the person behind me."
Pros: "Full flight, nightmare. No comfort at all. Never again."
Cons: "Comfort on board."
Pros: "Very professional crew."
Cons: "The plane was delayed 1 and a half hours getting out of the gate because of a malfunctioning fuel gauge"
Pros: "Not crews fault that DELTA changed my flight at last minute!"
Cons: "Yes...not change my flight at the last minute and causing me to miss my connecting flight. Then making me reschedule my flight with only options that I now have (2) layover and then arrive in Korea another day later, that then caused me to miss my college orientation day!"
Cons: "All was good"
Pros: "The food was amazing. The entertainment system was fantastic. The crew was lovely."
Cons: "The small bathrooms"
Pros: "Friendly and Professional Crew"
Cons: "Snacks were a bit boring & no tv’s onboard."
Cons: "poor hospitality by cabin crews cabin crews are very stingy in providing drinks"
Pros: "Friendly crew"
Cons: "Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy"
Pros: "Free movies available in-flight"
Cons: "temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)"
Cons: "The comfort of the seat, the food"
Pros: "Flew premium economy/delta comfort + and was a great flying experience. A taste of business without the $3000+ ticket price. Food was excellent, a huge step above economy. Extra comfort with wider seats. And priority boarding as well. This was more like premium economy that you get with European airlines. For long haul flights, well worth the cost. Flight was delayed 2 hours, but Delta had their own special route in Shanghai airport to bypass a lot of the crowds either transferring or checking in for fight. I wouldn’t have made my connecting flight if they hadn’t. Plus my checked bags went straight thru to my final destination in china,n instead of having to pick up and re-check them in Shanghai."
Cons: "2-hour delay causes me to almost miss my connection. I know some passengers had to be transferred to different flights which they almost missed."
Pros: "The entertainment was good."
Cons: "The check in and boarding process in Incheon was terrible! My flight ticket was printed and had the wrong name, which the agent at the check in desk did not catch. It was not until I went to the security line when they found a mismatched name. I was asked to go through security THREE TIMES. And then at the gate, I was supposedly "randomly selected" for ANOTHER swab/swipe security check. The flight itself was uncomfortable. There are not enough bathrooms for the number of people seated on the flight. The entertainment was the only excellent and recommendable thing about this delta flight."
Pros: "Boarding is about the only thing I liked."
Cons: "This was a 2 layover rebooking of a one layover flight, which was late (I would be missing my connection). I asked an Air France rep in Japan to assign me an exit row seat (it’s a 14 hrs flight and I am almost 6 ft tall). She showed me the plane diagram and picked a seat, but when I arrived it turned out I was in a row directly behind. WiFi did not worked and the flight attendant said “they could not do anything” My film was interrupted twice (with a random film drubbed in Korean) and had to be reset manually Food was not great (and menues are identical on all delta flights - this was my 5th delta flight in the course of one week), the snack in particular (leek and mushroom cream soup-like mass wrapped in a tortilla - who ever thought of this? And one of the flight attendants was aloof and snappy."
Pros: "Everything was perfect, everyone was nice, there was lots of room, the crew offered snacks frequently, WiFi had a great connection and there was a wide array of entertainment."
Cons: "There was a problem with the plane that they told us after we boarded that delayed our plane an hour. But hey, better safe than sorry!"
Pros: "Very good flight. Nice staff that seemed to enjoy their jobs. Great smiles and personable. Modern and clean plane with WiFi and charging outlets"
Cons: "There was a mechanical issue that delayed departure. Fortunately I did not have a connection to make. The crew made sure to communicate with everyone onboard frequently so we were aware of the situation and progress. They handled everything well which was reassuring for my peace of mind."
Pros: "Nothing. My flight got canceled."
Cons: "Delta offered nothing for canceling my flight, rescheduling me on one over 24 hours later with two layovers to Miami. I lost money on hotel reservations and never even made it on my trip. Couldn’t reach delta for over 24 hrs to confirm whether I’d get a refund or not"
Pros: "Great movie selection"
Cons: "All was great"
Pros: "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
Pros: "Be nice if the first plane had worked. Almost one hour late leaving ATL."
Pros: "Crew was friendly and helpful"
Cons: "Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting."
Pros: "The food is delicious and there are healthy choices, the staff helped me put my carry on into the overhead bin, which was super helpful because I'm only 5ft tall"
Cons: "The entertainment selection was not that good. They had some new movies but nothing you could turn your brain off to. The selection on my second 50 minute flight with delta had more options and variety than my 14 hour korean air one..."
Pros: "Delta is the best airline by far."
Cons: "My bag did not make the connection even though there was almost 4 hours layover... :("
Pros: "I LOVED the free movies. Great idea and newer movies. Finally was able to watch a movie I'd wanted to see for a long time."
Cons: "Flight was packed which always makes for a more cramped ride. Again, boarding. Flight boarded late and just seems boarding from the back to front would be faster."
Pros: "The staff and crew were great help all along the route and the planes were well kept and clean."
Cons: "One of the legs did not have the free wifi available, but they mentioned that before takeoff and were very apologetic that it had not been added to that plane yet."
Cons: "When they called for passengers with infants and those who needed more time they also called for anyone who wanted to check their luggage. So of course people cut right in front of me as I was about to scan my pass. What is the point of asking us to come up if they are just going to let people jump in front of me."
Cons: "The air conditioning was broken so it was sweltering the whole time. Staff didn't even mention it or apologize. No leg room. Bags took longer than 20 minutes to arrive but we didn't make a fuss since we were just glad to be finished with Delta. I'll never fly Delta again even if it costs me more."
Cons: "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."
Pros: "Friendly staff/ comfortable seating."
Pros: "Great service, polite staff"
Cons: "Incredibly tiny seats, even for my girlfriend, who is 5'6""
Pros: "Low price."
Cons: "Delta provided no information as to why the flight was late. No earlier flights on other airlines were offered."
Pros: "Seated my husband I together (finally) at very back of plane next to window (not our preference)."
Cons: "My husband and I although booked together were seated in middle seats 9 rows apart. We atrempted to change our seats online at KLM (not possible), online at Delta (didn't recognize our KLM purchased flight), in person at KLM counter in SVG, in person with THE Delta rep at the check-in gate in AMS...no one could help us due to different systems used for seating for each company that the other one doesn't have access to. Flights booked by one company and operated by another seem common enough that this system needs to be improved. - Silver KLM travelers Also WAY too hot on plane."
Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."
Cons: "Free wifi"
Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"
Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Pros: "Terrific hot breakfast in bus. class"
Cons: "Window did not darken like the others."
Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Pros: "Confort and kindness"
Cons: "It was too cold"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Cons: "They left my bag off the plane. Ridiculous."
Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Pros: "The crew"
Cons: "Seat comfort"
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Cons: "Our lougage did not arrive"
Pros: "The staff tried to help me when it was evident we would not arrive on time"
Cons: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."
Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."
Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Pros: "The attendants took great care of us. Super smooth flight."
Cons: "infotainment was down. Lost my luggage the flight was delayed"
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"
Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"
Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."
Cons: "Tiny old cramped plane."
Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Cons: "Two hours delay in the start."
Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Pros: "Eveything is well arranged"
Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Pros: "Same as above"
Pros: "Excellent service, excellent food."
Pros: "Spacious cabins, friendly service"
Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
Cons: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"
Cons: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."
Cons: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."
Pros: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Cons: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."
Pros: "attentive on the plane"
Cons: "the checking in took very long not enough staff for the amount of people."
Pros: "Aircraft and cabin crew were superb."
Pros: "I liked the selection of movies and food."
Cons: "Attendance were not as nice as the other Asian airlines. Tooth brush and toothpaste might be better addition. The bathroom was short."
Pros: "Crew was great."
Cons: "Don't let kids sit by the dreamliner windows. They play with them too much and the change in lighting wakes people up. Food was ok."
Pros: "This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy."
Cons: "Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off."
Pros: "entertainments - many choices"
Cons: "few cabin attandants were not easily likabke..."
Pros: "Crew gets excellent makes for friendliness."
Cons: "Coffee not served with meals. Coffee came after meal was eaten."
Pros: "Business class seat"
Cons: "Mpvie choices are terrible. They don’t know what “new releases” mean."
Cons: "Delay luggage for 6days and luggage claim takes long time."
Pros: "Excellent attention over the telephone for re-royting. Thanks to Kayaks timely notification I was able to rearrange my return."
Pros: "The flight was not booked full so it was a very comfortable trip."
Cons: "Food was inedible. Not properly cooked and very poor quality for such an expensive flight."
Pros: "crew was great, good service"
Cons: "no vegetarian dinner option plastic cup cracked striaght up the side during normal use and spilled red wine on my pants - this happened to other passengers as well"
Cons: "Flight attendants were unfriendly."
Pros: "The food quality improved on the return flight from Seoul to Vancouver. We sat net to an exit door on the reurn flight which provided extra leg room"
Cons: "My wife and I flew 7 legs on Air Canada. Six out of the 7 were delayed 40 minutes or more. The food on the trip from Vancouver to Seoul wasn't very good either."
Pros: "Lots of movies and tv shows to pick from. Didn't need to bring snacks. Served food several times."
Pros: "Great service! Drinks, water, snacks and attendants came by so often. They were all attentive and had great communixation!"
Cons: "I really couldn't believe that I had a 13 hour flight on a brand new B787 with no WiFi capability. I travelled economy class and it was full, but it was obvious that 14 of 28 business class seats were empty. Well no wonder. If I were travelling 13 hours on business and couldn't connect, while on business it would be a time resource wasted. You should rethink your business plan. I suspect your losing fares to different carriers. Even travelling coach I will look for other carriers to compare to on future long haul flights. Too bad, you did everything else great. Robert Howell - email@example.com"
Pros: "I liked that the crew was awesome. Super nice and helpful!"
Cons: "The tray from my seat was still wet and the seat was to uncomfortable. Needed to use travel pillow to sit on"
Pros: "The entertainment and food was decent. The flight attendants were very nice and patient."
Cons: "It's disappointing that just because I'm in economy I have to be uncomfortable during a 12+ hr flight."
Pros: "Food was terrible"
Cons: "At first, due to condensation issue, a lot of water was dripping from ceiling to passenger seats and crews were just passing tissues and saying its natural and they cannot avoid this issue... I fly a lot through out the year and never seen this happening before. Okay, this can happen but how crews dealt with the issue was so unprofessional. Also, on my way back from ICN-YVR, my seat was right beside the washroom and the door of this washroom was not fully closed when it was not in use. Therefore, it lighted up all the time and smelled all the time as well. I complained this to one of crews and told her to close the door at least whenever she was passing by. She didn't do at all haha. Cannot believe this is one of Canada's major flight companies..."
Pros: "Affordable fares"
Cons: "They ran out of the food, and many people were left with no choice for dinner. Food was just okay. Crews weren't very helpful when boarding. It was hard to find a spot for my carry on luggage. I waited for someone to come over and help me find the spot, but no luck."
Cons: "선택의 여지가 없었다. 사과도 없었다. 그냥 내밀었다. 이것 밖에 남지 않았으니 먹으라고 준 기내식은 누군가 포장을 뜯었다가 덮은 것. 뒤쪽에 앉았다고 이런 차별을 받아야 하는가? 난 돼지고기가 싫었다. 내가 한국인이기때문에 한국식 돼지고기 볶음 요리를 처먹어야 한다는 논리인가? 설령 그것밖에 남지 않았다 하더라도 먼저 "이것밖에 남지 않아서 소고기를 줄 수 없다. 미안하다. 이것이라도 드실텐가" 먼저 물어봤어야 한다. 그래야 승객인 내가 먹을 것인가 안먹을 것인가 선택할 수 있지 않나? 대부분의 직원들 태도가 거만했다. 미소조차 짓지 않았다. 말 한마디가 중요한데... This is the Air Canada."
Pros: "Entertainment options were plentiful -- from TV to movies, podcasts, audio books and games. Boarding was easy and there were plenty of bathrooms aboard. Very, very smooth landing in Vancouver. Easily the best I've ever experienced."
Cons: "Leg room was average for these types of flights. Wasn't a huge fan of the food served; at least one meal was Korean fare."
Pros: "The most important thing of course is that we arrived safely of course. The plane was clean, the staff members were polite."
Cons: "The seats were so small and terribly uncomfortable. I looked it up and it seems they are some of the smallest seats in the industry. They packed the dreamliner with more seats than it was meant for, making it really cramped for an international flight. Most people had to sit with their feet in their chair because it was so uncomfortable, and my knees were jammed up into the back of the seat in front if I put them down. And I'm only 5'7" so I can't imagine what it would be like for people 6' and above. The seats are hard, narrow and sloped at an odd angle. The bathroom design is poor - the lids of the toilets will NOT stay up and come crashing down on your back when you sit down (disgusting!!). I tried 4 toilets before I could find one that worked without the loose lid. Also the food was really inferior. It is the worst food I have had on an international flight, and I have flown many trips including Delta, Emirates, British Airways, Air France, Lufthansa, Singapore Airlines, etc. There was also a much smaller movie selection than I am used to. Overall it seemed like a budget airline and was one of my least comfortable trips."
Pros: "The boarding in time, the crew very nice people."
Cons: "The fly Montreal-Vancouver was a bit long and not food. The fly Seoul -Vancouver was ok but 9 hours sitting a little uncomfortable . The seats are very tiny ."
Pros: "The one good thing about this flight was it wasn't fully booked, so I managed to get an entire row to myself, that and the food wasn't bad, and movie selection was alright."
Cons: "There were major delays taking off, and landing. I was supposed to have about a 3 hour layover in Toronto, due to multiple delays, flight plan changes, and mechanical failures I ended up getting booted from the 2nd leg of the flight, and having to spend an unanticipated night in Toronto. To begin, my 3pm flight from Seoul to Toronto was delayed to 6pm (the day before the flight was even scheduled, and for no apparent reason.) I wasn't even notified of this change, the only reason I found out was I tried checking in online the afternoon of the day before my flight (only because I remembered to do so myself, never received a check in reminder notice) and found out of the change. So my connecting flight had been bumped, and my ETA to my destination changed. This wasn't terrible, just an annoyance. Second, the flight was stuck at the departure gate for over an our. I'm not 100% sure why, however, after delay after delay, and then a flight plan change, we finally took off over an hour late, this too was was an annoyance, an nothing notable. It wasn't until we landed, where we were delayed on the tarmac for yet over another hour, due to mechanical issues that was the problem. We were stuck for about an hour (the pilot promising we'd be moving in "just 5 minutes", every 10-15 minutes) before the pilot decided to order buses to unload us, to then turn them away once they arrived so that way we could get towed to the gate. It then took an additional 40 minutes for the plane to get hitched, and towed to the gate. Once we arrived at the gate, I tried running through the airport to catch my connecting flight (which I had 10 minutes till boarding, and 40 minutes till departure) only to find out that I had been bumped from my connecting flight (despite having no checked baggage) and would have to stay the night in Toronto. Apparently this is not a rare occurrence for Air Canada to screw up flights. There were other people both on other original fights, as well as mine who were bumped from their connecting flights to various destinations, as well as having lost luggage. Again, individually these weren't exactly huge issues, collectively, they're the reason this has probably been my first and last time flying Air Canada."
Pros: "The bathrooms were clean and the dinner was pretty decent. Lots of movie selections. The crew was nice."
Cons: "The space was cramped. My flight from Toronto to Seoul was not good. I was seated right next to the bathroom and the way the seat was positioned, it stuck out next to the bathroom door. So, people were constantly walking into my seat and I could feel the air (and smell) from the bathroom every time someone opened and closed the door. It was very uncomfortable."
Cons: "Delayed departure from Seoul so I missed the connection flight to Washington DC."
Cons: "They mess up on my flight. Had to wait for a good 30mins. They finally found me flight"
Pros: "We were served three meals (two full meals and a snack) and free entertainment in individual seat TVs. Cheapest flight from DC to Seoul."
Cons: "Arriving Toronto customs and immigration was so unorganized and frustrating."
Cons: "One of the crew member was so rude to petition. We were surprised and very unpleasant to watch her attitude and way she talked to people. So bad! And your costomer service phone lines are terrible!!!!! Never answer the phone and waiting time is over 30min! What kind of airline customer service line is this horrible?"
Pros: "The fare was low."
Cons: "The incoming flight was two hours late, but AC did not notify us to tell us of the delay."
Pros: "Very polite crew"
Cons: "Every air Canada flight I had on this trip had horrible turbulence and rough landings. The turbulence may or may not be the pilot's fault, but the landings are probably the pilot's fault. Also, the in-flight movie selection was horrible, probably due to the fact that they had so many Canadian films (which apparently is required in Canada)."
Cons: "I feel that there should be more room between seats for people that are in the heavier side"
Pros: "Food, comfort, friendly."
Cons: "Movie choice could be better"
Pros: "Loved the premium economy seat! Would definitely fly again with Air Canada. The first meal was very good. The snack wasn't too exciting. Skipped last meal."
Cons: "Complimentary earphones! They hurt and the sound quality was horrible. I couldn't hear the words when I tried to watch a movie. I ended up having to borrow my kid's kiddie headphones. I would tell anyone flying w AC to bring their own ear/headphones!"
Pros: "The flight is packed, but overall is not bad. The crew is kinda keep everything casual."
Cons: "Every flight was late. Missed next connection. Broken luggage."
Cons: "Flight was delayed and they did not communicate ..."
Pros: "Everything was as expected which was wonderful. No stress makes flying more enjoyable for me. I appreciate the hard work that goes into making the flight safe and comfortable. Thank you."
Pros: "Air Canada made a last minute change on my iteniary which resulted in an 8 hour layover in Canada. Coming off a ten hour flight from Seoul this was not appreciated."
Pros: "Good entertainment options"
Pros: "The we flight itself was fine. 787, good selection of onboard entertainment. Seats were a bit cramped but not too bad."
Cons: "Hour and a half late arriving. New flight plan, more fuel."
Cons: "Way too many delays and lost our baggage."
Pros: "The attendants were generally excellent, especially the senior attendant. She was a rare combination of friendly and authoritative. One seemed a little put off that I asked for a Bloody Mary. The movie selection was excellent and varied, though the music selection was minimal. As someone who doesn't rely on my phone for music, I thought it would have been nice to have a better selection of music. Most categories had only 4 albums from which to choose."
Cons: "(1) Left late; arrived later (2) Late arrival and security clearance caused missed connection to Washington, DC (part of the same ticket). Initially, I discussed with Air Canada ways to get to ANY of 3 DC area airports. Nothing was available for more than 19 hours. Instead of continuing to find a flight to arrive in the evening, possibly a full day late, I asked to check on a flight to Philadelphia, from where I would rent a car. (3) The flight to Philadelphia was then delayed. (4) Our bags made our original flight, so I had to file a claim when we got to Philadelphia without any bags arriving. (5) By the time the baggage claim was filed at Philadelphia and I got the rental car, it was 1 a.m. Then I drove 2 more hours to get home at 3 a.m. And today I have the pleasure of dropping off the rental car and picking up my car at the airport in DC. (6) And did I mention that there were supposed to be 2 vegetarian special meals on our flight (for my wife and daughter) and Air Canada's system dropped this request even though they had gotten it correct on the way to Asia?"
Pros: "Overall everything was good during the whole flight."
Cons: "There is not anything that I can say that was wrong with this flight"
Cons: "Ontime and the flight was comfortable."
Pros: "Pretty comfortable"
Cons: "No monitors for inflight entertainment"
Cons: "The flight was delayed two or three times until they finally canceled it until the following morning had to spend $400 for a room over at Hilton wasn’t expecting that"
Pros: "The view."
Cons: "Landed early by a bit. Made to wait on runway 30 minutes before we could park at gate. Figure it out United - maybe if you worked with your airport partners better they’d help you the 1 or 2 times you’re actually early."
Pros: "Flight was smooth and had great entertainment."
Cons: "Food was plane food however it was adequate."
Cons: "Nice exp and service"
Cons: "Seats were super small, people kept bumping us, and so did the crew, without even say sorry"
Pros: "short flight, dont think it has to do with the airline"
Cons: "as metioned before bording agent was innesasarely rude"
Pros: "I got an upgrade to economy plus for the first time in my life. The supper was good, the service was efficient and the staff was courteous, one of the best flight crews that I’ve had with United flights, and the extra leg room was a great welcome."
Cons: "The snack and breakfast were left to be desired. Upon arrival to destination, we had to wait for one hour and ten minutes for a gate to be available in spite of clear weather. I made my connecting flight just in time. Many other passengers missed their connecting flights. In this situation, it would have been appreciated if there were staff to direct us to help speed up the process, but most passengers with connecting flights were running around like headless chickens and loosing patience as we were left to fend for ourselves. Once again, United managed to drop the ball."
Pros: "Just feels like seats get smaller & smaller"
Pros: "Food drinks and movies"
Cons: "The seats were comfortable and the plane clean. Take off and landing smooth ."
Cons: "As stated above, we never made it to Liberia (where we had family waiting for us). We had to fly first to Panama and then to San Jose and figure out a new rental car situation, as we already had one booked in Liberia."
Pros: "Quick boarding, departed on time, arrived early, good cabin communication"
Cons: "This is a very cramped commuter jet, just one flight attendant to serve entire plane, she came by once for drinks but not a second time"
Pros: "When we finally got in board and going the pilot got us there quickly to make up for lost time. Staff was nice, it was beyond their control."
Cons: "We waited an hour to board due to a seat that would not stay upright and mechanics fixing it. I was very tired after international travel and it was my last flight to get to my car and go home."
Pros: "The crew was nice and understaffed...but they gave us a heads up, which is always a plus, and I think they tried to make up for it. I definitely saw a lot of people raising their hands...but the crew was there to help out. Kudos to them! And I was in Economy, which definitely doesn't offer much room for a man who's 6'1". However, overall, I was comfortable and not disappointed in my purchase at all--especially for a 10+hr flight."
Cons: "I think the flight was fine. I just wished that for a flight that's 10+hrs, that there would be screens in the back of each head rest, like there is in the domestic flight. I think that makes more sense. I would also be more inclined to make movie/tv purchases, in order to keep myself occupied."
Cons: "My suitcase was ruined and I had to buy a new one. I have never expected to spend 70 euros on this!"
Cons: "I had to interrupt my flight and book another flight from Denver to Phoenix. Mass confusion to simply guarantee my checked bag would no continue on to Maui. I was told to keep my bag at the ticket desk in Dayton....scolded for doing so at the gate....then again scolded for same thing at gate for Denver to Phoenix. At least I kept track of my bag through it all."
Pros: "I liked that we didn't crash into snowy mountains. I like that we landed."
Cons: "OMG. First class seat "broken" - wasn't really able to lean back because it went "too far" into row behind me. Nope - that's actually how the chair is designed. Was asked to sit upright the entire 7 hour flight. IFE spotty at best. It kept rebooting and kicking me and others out. I guess food was "okay" as I honestly don't remember it at all. This is my last of 10 years at 1K with United. Moving airlines this year."
Cons: "Attitude of gate agent, crews. Boarding penalizes all but highest level and they've demoted me since the merger and erased my 30 year history with UAL. Watched them mishandle a paraplegic passenger until another passenger swapped seats. Last choice for me."
Pros: "Boarding and crew attendants were courteous and helpful. Flight left on time and arrived early. Luggage arrived and my time inChicago was short."
Cons: "Seats crowded but I was fortunate to not have a person in middle seat. Implied tv was free but system kept asking for my credit card."
Pros: "Staff was good and friendly, flight itself was good even the landing was smooth"
Cons: "Sharing my economy plus seat with the guy next to me. Need wall dividers between the seats. Hate being squashed"
Cons: "Getting bk to anchorage @midnight instead of the origibal time of 2:00 due to not having a fuckin pilot in new orleans"
Pros: "Leg room"
Pros: "I finally made it home and my luggage wasn't lost thus time."
Cons: "Boarding was slow, staff was cranky, literally had my bag of snacks thrown at me. Overall what was expected of a united flight."
Cons: "All of the above, 2 people to rebook 60 plus passengers. Sucks even as I am writing this."
Pros: "I'll always contact kayak for my up coming flights"
Pros: "Very attentive, great food selection, very clean toilets for the entire flight. I will happily upgrade to Business class for my next overseas flight."
Pros: "United delivered us to Anchorage so late that we missed the very last flight out of Anchorage to Homer. We had to pay for a hotel room and full price tickets to fly the very next morning. Because United delivered us to Anchorage so late, we had to spend so much money on the hotel and next day flights. Until this point I have always been happy with United but I don't think we can go with United anymore after this."
Cons: "Old plane, bad tvs"
Pros: "The flight crew on this route is one of the best that ive ever had the pleasure to have been served by. The ladies were extremely helpful and were always out helping serve the people"
Cons: "The cost of the entertainment and that it didn't work all the way. Lost like the last two hours of the flight, not very good especially having to pay for it"
Cons: "Missed it due to delays"
Cons: "My flight from Seoul to Portland, OR was cancelled. They made us wait on the plane for 5 hours trying to reboot the plane and could not let us off during it due to customs which is understandable. However the process of rebooking the flight was a nightmare. I waited in line to rebook for 4 hours. They flew me to Japan, then to Denver and then to Portland without any seat reservations. They didnt want to provide any customer service or upgrades. It took me 48 hours to get back home. The flight attendants were also rude on both legs home. All in all, I would never recommend United for international or domestic flights. They have poor customer service and their planes are always delayed."
Pros: "Crew was courteous and professional"
Cons: "Like all airlines, need to expand leg room and chair size"
Pros: "stewards left me alonee to sleep"
Cons: "Over crowded back half of the plane... With the first 10 rows basically completely empty (only 8 people in the front 60 seats) That flight to anchorage arrived an hour early which is awesome, but we had to wait 45 min on the plane "for an empty gate" they said. There were at least 4 empty gates I could see from my window in the sand terminal we ended up deboarding at. Very frustrating"
Pros: "Customer service was excellent,very friendly."
Cons: "Delay of the plane and every show you have to pay for even the flight map, that was very disappointing."
Pros: "Boarding was a mess..."
Pros: "Nothing. This whole flight was absolutely terrible."
Cons: "There was no USB port to charge your phone. No personal screens on back of chairs. The flight attendants were the worst crew I've ever met... They didn't even speak the language when 95% of the passengers were Korean. Then they would get frustrated that they couldn't understand. I also hit my call button three times to ask for a pen to fill out customs sheet, but no one came after waiting 30 min. I assumed they were busy, so I got up and walked. But nope, they were all just hanging out in their area chatting and drinking. Ive never written a bad review, but in this case I almost even said something on my way out of the plane because it was just that bad!"
Cons: "I purchased two tickets for premium economy. United issued us economy seats and required payment to upgrade to economy plus. In addition the flight was 5 hours late. Very unhappy with United and would not do this again. SAS was great. United did not honor our ticket for Premium economy purchased through SAS."
Cons: "Flight was cancelled without any explanation. It took 4 hours to get bags to go to a hotel and several hours trying to rebook for next day"
Pros: "Getting home."
Pros: "Seats were comfortable and the most surprising was the leg room. I am 6'1" and it really helped. Food was average, have had way better on other aircraft carriers."
Cons: "No charging point. Tray was not working properly. The entertainment screen was difficult to use. The touch screen was very difficult to use."
Pros: "Because of our incident in LV, This flight was out of Denver. The flight attendants were fantastic! The staff was very helpful, and was able to get seats together."
Cons: "They had issues with the wifi, so there was no entertainment."
Pros: "Very good"
Cons: "The fact that the tv is on constantly without the option to turn it off is annoying. The viewing length to passenger is too short to really enjoy (Probably not your fault). PLEASE permit us to turn it off. The constant repeating of the Dish commercials while in dead air space is so annoying I will never consider Dish as a provider.! Please play more than one entertaining video than repeating the one about alligators (crocodiles?)."
Pros: "Smiles and service"
Cons: "Limited leg room"
Cons: "Their plane broke down, no assigned gates ,"
Cons: "It was very uncomfortable seats are small and close to the seat in front of you."
Cons: "Left late, small seating, almost didnt make the flight overall terrible experience will never fly to denver again"
Pros: "No complaints it was comfortable and the food was good."
Cons: "Nothing to complain about."