Find Deals on Flights from Shanghai Pu Dong to Denpasar Bali Ngurah Rai (PVG - DPS)

Nothing.

Bag fees not clear and totally unreasonable, no way to check in or check bags online unless you register with their nosy BIG Points. Late by 1.5 hours! Can't get ANYTHING to eat or drink without paying in local currency cash, not even water. Seats squished together and really uncomfortable. Baggage takes a long time to come out. Poor wayfinding at Kuala Lumpur Airport.

The flight was delayed by more than 1 hour with all the passengers seated in the plane. They didn't need to board the passengers so early.

Tempting fare for a long haul flight. Luckily they had new air craft 787 on this sector.

Bad food.

China Southern's economy seats are spacious for legroom and seat width and the entertainment system is well stocked with movies/TV shows/music. Some entertainment systems will also com with a USB port to charge your device (if it's allowed to be used). All seats come with pillow and blanket to keep you warm throughout the flight.

Any mobile devices that can be used as a cell phone are not allowed to be on or used while on board the flight. This includes mobile phones in flight mode (China Southern explained to me that this is Chinese law), so don't expect to do anything with your mobile phone which means you're basically using their entertainment system. They will stop and tell you midflight to turn off your phone. Food was horrible, no soap in the bathrooms, and boarding/deboarding in Guangzhou was a test of patience. Having been through Guangzhou twice, despite there being multiple gates for planes to pull into for arrival, they'll always deplane you to the tarmac where buses will be waiting. They'll then drive you to an arrival's terminal where you're forced through a long line that leads to a China Southern desk for them to stamp your boarding pass to wait for your next flight. This line was 30 minutes long for our plane alone and increased as more arrived. Boarding was the same where you get on a bus, stand for 10-15 minutes while they drive you to a plane that was for whatever reason was attached to another gate that no one had access to and you've climbing stairs to board again. The airport itself is devoid of many food or coffee shops and what's available is expensive and of low quality/taste. Expect to see endless construction, many unclean bathrooms where the toilet seats don't even fit the toilet they've been attached to, and lack of soap in the bathrooms.

Smooth flight.

Need more leg room.

Nothing

I don't know because j never made the flight. I got a completely different time of the flight than what the time really was which caused me to missed the flight. On top of that I was treated rudely whenever I called to get another flight and I was unable to be helped. Additionally I never got a a refund. I am in the military and was out of 1400 moving costs on a flight that wasn't worth it. Never using again

40kg baggage allowance

1. You are trying to communicate with me in Dutch, which I don't understand. I only understand English. 2. My booking was not eligible for online seat selection or check-in.

It was a long flight, but service was excellent.

nothing to complain about

Flight delayed for more than one hour. Check in counters not enough resulting in long queue.

service

seat is not completely clean...

Still the most economical choice to fly from Brunei direct to Australia.

The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.

Everything was good except for the food. It was average

They organized a hotel with food. We had to take taxis back to be in time for our plane. We missed one day holidays on a 7-days stay. Adriana Malcor

Check in, seat, cabin, staff. Seat was great for sleep. Arrival was flawless.

Food was not good, worse than economy class on most American Airlines. No booze, just wine with dinner. I would pack food or plan not to eat. Loading in business class was not good. VIP lounge was not to be found. Loaded with coach per instructions at check in. Found out later - after the fact - to load via VIP. Flight was an hour late with zero warning or updates.

Nice planes & attendants. Clean.

Had to get off Korean air in Seoul & go thru terribly bogged down customs, just to transfer & continue on another Korean air plane - both ways! Barely made it to my 2nd plane even though I practically ran thru the big airport after the customs delay - both on my way to Hanoi & on my return. Got to Vancouver & only found out by accident that my checked bag would NOT be transferred to my Seattle flight, even though my tag clearly said to pick it up in Seattle. Had to disembark, claim my bag, then go thru the departure procedure at Vancouver all over again, with 2 customs checks: enter Canada, re board to U.S.

I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service.

The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great.

The service provided, the menus and attention of the staff was absolutely excellent and outstanding. I only can recommend Garuda Indonesia.

the service of the guranda staff was fantastic. we told them we had a connecting flight ( alos with garund) and they organised ground stff to take us in our own separate bus to immigration so we could make the flight!

the balikpapan to jakata leg departed late due to a late incoming plane and we had a connecting flight to make. so ended up havng less than an hour to make our flight to melbourne! we made it though- just!

Good service

Staff efficient

Abit slow at check in with queues

Good price and got me from point A to point B as desired.

I am a small man but the seats were small even for me. I can't imagine how normal sized or large people can stand flying.

It would be nice if WiFi was offered but not a biggie

I liked the planes that were used, very comfortable and excellent staff

- I received an e-mail from Kayak which said my flight was CANCELLED. I didn't enjoy having to call the airline company, Kayak, and priceline to find out whether the flight was really cancelled or just delayed. - The 4 hour delay, which resulted in me missing my last lay over by an hour, which in turn had me waiting at the airport for an additional 8 hours.

Seats are very uncomfortable. Not enough leg room, don't recline enough.

CAはテキパキ動き、好感が持てる。私は日本人で、日本語以外しゃべれないが、わかりやすい英語で丁寧に説明してくれた。

日本語エンターテインメントがほとんどない。映画は字幕すらない。この辺りに東南アジアの航空会社であることを感じる。あと、機材が古い。

The boarding process went well and was organized. The cabin staff was welcoming and very presentable. The seats were fine, even in economy. The uniforms on the cabin staff were attractive andnthey looked well on the girls. The staff, both male and female, were friendly and pleasant. The flight was fine, a little late, but not the fault of the airline. I would fly this airline again.

Nothing major to complain about.

Comparing China Southern long-haul flights to American domestic flights, sure - the service is leaps and bounds higher than any American airline. All of the flight crew spoke enough English to be helpful and very kind. Passengers, even in Economy, were well-fed and well-hydrated. Blankets were made available to everyone and the in-flight entertainment offered some great options. The hotel that was reserved for me on my Guangzhou overnight was LOVELY and the staff very helpful.

Partially a rant against the airline, other part against the airport itself but Guangzhou Airport is absolutely atrocious. An embarrassingly small coffee costs nearly $10 USD. Because of my trip schedule (I flew from San Francisco to Bangkok via WuHam AND Guangzhou, Bangkok to Haneda via Guangzhou, and Haneda to Los Angeles via Guangzhou), I spent many hours in this airport. Though there seemed to be PLENTY of open gates in the international terminal, every one of my flights required passengers to board a bus and ride for 10-15 minutes to the aircraft, get off the bus by the aircraft where we weren't even allowed to board yet - AND IT WAS RAINING. I know there is major construction happening at this airport (BADLY needed, I might add) but there MUST be better options for moving passengers around between terminal and aircraft. Also, China Southern IS attempting to do some good by offering passengers with overnight layovers in Guangzhou a complimentary hotel, they do NOT make it easy to do. Upon arrival in Guangzhou before my overnight, a CS representative, waiting at one of the numerous twists and turns in the airport, held a small piece of paper listing the flights eligible for a hotel room. The only problem was that there were over 200 people trying to deplane, go through customs and immigration, find out where to go next, etc. and the woman was completely lost in the crowd. I actually somehow wandered past Customs and Immigration to a whole other side of the airport before running into the group heading for hotel reservations somewhere in between the arrival gate and the Guangzhou Metro. The agent in charge sent us up an escalator, said nothing more, and left a group of about 50 passengers to fend for themselves. We eventually found a small desk staffed by 5 CS representatives making hotel reservations. It seemed to take about 10-15 minutes per passenger to make reservations, so I finally arrived at my hotel in time to sleep for about four hours before returning to the airport.

Service was great

Clean new plane

We were late leaving and we were even more late arriving even when the pilot came on and told us we would be landing on time It is a shame that airlines lie about take off and landing times They tell you the time they lose the gate and the time the whells touch down not the time you are off the plane

Was very happy with the flight.

It was barely two hours and that kept me from having to go to a Malaysian hospital.

Having Multiple Sclerosis & extreme neuropathy plus being postop with two major abdominal surgeries just weeks before, I called customer service and they guaranteed my medical needs would be met at the gate. They were not and not having a bulkhead seat on the first 2 hour leg from Bangkok to Kuala Lumpur caused me massive pain and circulatory issues - in spite of surgical note requiring it. Not good assistance over phone or in Bangkok.

Very good service , small seats , good food

Seats

Our flight was cancelled after sitting on the tarmac for one hour in a light drizzle. We were told the flight was cancelled due to bad weather. Then we were told "just wait in the airport for about 8 hours and maybe your flight will leave then." No comp for a hotel or food vouchers, just a boxed meal that I wouldn't touch. We finally boarded the next flight 8 hours later. Just one meal (if you can call it that) which was a box of cookies and candy, and was supposed to be breakfast! Terrible airline, I would never recommend!!!

there was no possibility to see a movie or something else. There were only a few screens, without any possibility to see anything. I phones put on airplane mode were not allowed. We were for 7 days of holiday in Bali. The plane arrived one day later, so we only had 6 days of holiday . Bad service and organization. We expect a compensation for these inconveniences. The food was very bad. Marianne Wichers

the service is better than many airlines

the seat is not comfortable, too stiff, food is not as good as like before.

I actually changed my flight date

I was charged almost three times the amount by the airline than I agreed to pay and what was listed in Kayak.I was charged almost three times the amount by the airline than I agreed to pay and what was listed in Kayak.