Find Cheap Flights from Shanghai Pu Dong to Denpasar Bali Ngurah Rai (PVG - DPS)

Excellent service on board.

Nothing

There was a great movie selection with individual screens

The overall comfort and cleanliness of this flight was completely sub par. The seats were horribly uncomfortable and did not recline. I did not appreciate the choice to serve seafood on an overnight flight. We also were delayed until 2:50 am but did not depart until 4 am. As a one world elite member, this was a very unsatisfactory experience. Honestly, this experience would prevent me from flying this airline going forward.

Didn't make it.

Delay

Flight delayed as always

Airlines staff took my complaint seriously and found the bag at Hongkong airport. Later the bag was brought to SFO and delivered at my temporary stay. Very good job done.

On arrival on 10th Sep at SFO, I found one of my checked-in baggages was missing. This made me bit worried. I made a complaint to airlines staff there. Some inconveniences caused since I kept my needed cloths in that bag.

Nothing

Delayed flights and food service suck

Crew on board did their best.

Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry.

He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me.

We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!

Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.

Overall is great

None

We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!

Everything was great!

Nothing!

No onboard entertainment

Although not asked, I was reseated to a front row seat, which has more space.

Delay of 30 minutes without any explanation. Contrary to other times, the food was tasteless.

Service.

Cabin temperature was very cold

Delayed

Korean air business class does not match their standards any more

Flight attendants friendly and helpful.

My luggage was not put on my flight and I had to wait a day. Also the person next to me had a dog that died on the flight.

The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food.

comfortable seats

Brand new A350!

Hmm, nothing really. Lucky I was not in a hurry..

Friendly check in staff, thingking with the customer for aeat options.

A very long queue, while only 2 counters were open.

Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.

Crew on board did their best.

Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry.

Friendly check in staff, thingking with the customer for aeat options.

A very long queue, while only 2 counters were open.

He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me.

We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!

They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline

Those of us in Biz Class had to be on the same bus out to plane on tarmac. No real priority boarding. Would be better to provide transport for BC out to plane first. Only aspect of trip I found unpleasant.

:)

:)

The disabled services and that the inflight crew pay attention. They're genuinely courteous and kind.

Food and the seating upholstery (but that's to be expected in economy class)

i like the movies selection , dinner meal which was sweet and sour fish .

They don’t offer meals for people who aren’t beef or pork eaters . Although they had a fish meal the breakfast did not have that option.

Excellent as well!

Everything good as well.

Nothing special

At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs..

Friendly check in staff, thingking with the customer for aeat options.

A very long queue, while only 2 counters were open.

Overall is great

None

Little less food.

Those of us in Biz Class had to be on the same bus out to plane on tarmac. No real priority boarding. Would be better to provide transport for BC out to plane first. Only aspect of trip I found unpleasant.

i like the movies selection , dinner meal which was sweet and sour fish .

They don’t offer meals for people who aren’t beef or pork eaters . Although they had a fish meal the breakfast did not have that option.

The disabled services and that the inflight crew pay attention. They're genuinely courteous and kind.

Food and the seating upholstery (but that's to be expected in economy class)