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Find Cheap Flights from Shanghai Pu Dong to Hong Kong Intl (PVG - HKG)

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Shanghai Pu Dong to Hong Kong Intl Flight Information

Avg. Flight Duration 2h 37m
Flights Arrive in Hong Kong Intl
Flights Depart from Shanghai Pu Dong
Flight Price $172
Distance 779 miles
Airlines Juneyao Airlines, Hong Kong Airlines, Cathay Pacific, China Eastern, Shanghai Airlines, Cathay Dragon, XiamenAir

Good to Know

Low Season:
November
Best time to beat the crowds
2%
expected price decrease
High Season:
February
Most popular time to fly
2%
expected price increase
Average Price:
$227
(avg. price over the last 2 weeks)
Good Deal:
$207
or less (round trip)

When to Book Flights from Shanghai Pu Dong to Hong Kong Intl

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $207 or less.
The cheapest flight from Shanghai Pu Dong to Hong Kong Intl was found 73 days before departure, on average.
Book at least 6 weeks before departure in order to get a below-average price.
High season is considered to be January, February and March. The cheapest month to fly is November.
Morning departure is around 12% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Shanghai Pu Dong to Hong Kong Intl Flights

How long does a flight from Shanghai Pu Dong to Hong Kong Intl take?
An average nonstop flight takes 2h 20m, covering a distance of 779 miles.
How many flights are there between Shanghai Pu Dong and Hong Kong Intl?
There are 1,362 (nonstop) flights between Shanghai Pu Dong and Hong Kong Intl per week, averaging 194 per day.
Which airlines provide the cheapest flights from Shanghai Pu Dong to Hong Kong Intl?
In the past 3 days, the cheapest round-trip tickets were found on Juneyao Airlines ($172), Hong Kong Airlines ($173) and Cathay Pacific ($179).
Do I need a passport to fly between Shanghai Pu Dong and Hong Kong Intl?
Yes.
Which airlines fly most frequently between Shanghai Pu Dong and Hong Kong Intl?
Cathay Pacific (58 times daily), Cathay Dragon (58 times daily), Shanghai Airlines (24 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Shanghai Pu Dong to Hong Kong Intl?
For Shanghai Pu Dong to Hong Kong Intl, Monday is the cheapest day to fly on average and Friday is the most expensive. Flying from Hong Kong Intl back to Shanghai Pu Dong, the best deals are generally found on Monday, with Friday being the most expensive.

Book cheap flights from Shanghai Pu Dong to Hong Kong Intl (round-trip)

Airports
Origin
Shanghai
$172
only
$172
Destination
Hong Kong
$172
only
$172
Mon, Oct 8
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
3h 00m
Fri, Oct 12
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 20m
Trip: 5 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 4 reviews
Boarding
7.0
Comfort
6.7
Crew
7.5
Entertainment
4.8
Food
6.2
PVG
HKG
Mediocre 2.0

I emailed to confirm my flight two weeks in advance. I was told in was good to go. I arrived at Shanghai airport to go to Hong Kong I check in with the airline and they tell me my flight was cancelled. I was angry and upset that I was put in this situation with no advance notice of the flight being cancelled. I feel this is poor customer relations especially because we were traveling out of foreign country and no experience traveling to China. Thankfully the airline got us on a different airline flight and our plans were not disrupted too bad. After this incident I didn't feel comfortable using you site for travel.

SHA
ZUH
Okay 4.3

Aisle seat with Ok legroom

Allowed customers to use phones for entertainment, but not iPads... dumb policy and against all Major Airlines. Food was not good, and maybe they can’t control - but 2.5 hours of turbulence was rough.

PVG
HND
Okay 4.4

The cabin staff was friendly.

The 9:05 PM flight was delayed 1 hour to change a tire. They actually put us on the buses to go to the plane. It takes 10 min just to get to the plane. Once they got to the plane they turned right around and sent us back to the gate. My Chinese associate said they are a safe airline because they often delay the flight to fix problem...

PVG
HKG
Excellent 8.3

Food was OK. Beyond expectations.

Late departure, no entrateinment system.

PVG
CNX
Mediocre 2.0

Nothing. Worst Airline ever.

I was delayed in Shanghai for OVER 30 hours. I was not given a hotel. There was no communication from the airline/ desk attendants. When I asked a question to the people at the desk they would tell me I needed to leave the terminal and go back to the check in counter ( I was in China and immigration would not let me do this). I was given three different times that the plane would leave. When immigration allowed me to call the check in desk from the phone the woman told me it was my fault for not listening to her. She told me the flight was at 2 the next day. I asked if it was in the afternoon and she said yes. The flight was at 2 am. When I said this she said it was my own fault. She would not let me into the lounge even though I had been stuck at the airport for hours. She was extremely rude and was not accommodating. When I finally was able to board the plane the seats were uncomfortable and the flight attendants were also rude. Because of this incident I missed the whole lantern festival which was the reason I was going to Thailand. I will NEVER use this airline again. It was a nightmare.

Tue, Sep 11
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 40m
Mon, Sep 17
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 40m
Trip: 7 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 26 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
PVG
HKG
Good 7.6

The flight attendant Miss. Trou Bor, she is excellent to help me how to contact Hainun Air Line Ground Service in Putong, Shanghai.

The food too salty (it seems with a lot MSG) and make you thirsty

YVR
HKG
Excellent 9.0

Did not expect anything but it was actually good and pleasant.

PVG
HKG
Mediocre 2.3

Nothing

Waiting for more than3 hours

PVG
HKG
Good 6.0

Stewardesses were good. Food decent.

ALL I.T. HORRIBLE. Massive lineups in Vancouver as no one can check in online through APP, WEBSITE or FORTUNE WINGS CLUB!!!! Their app has the lowest possible rating on Google play, a 1 out of the last 100 people who bothered rating! Websites kept giving "server error". I thought it was because I was in N. America and their server was in Hong kong but I am in Hong Kong and have been trying since 48 hrs prior to print boarding pass to avoid having to be at airport 4 hours ahead to negotiate that line again. I heard many missed the YVR flight because of the check in line. Oh , there was the thing about the 10 hr delay from Hong Kong to Beijing but that happens sometimes.

PVG
HKG
Mediocre 2.0

They run a promotion that says free checked bag from Taiwan" but that apparently only means the first leg of their journey. After that, not only is a bike extra but the other checked bag you got on the first flight isn't even allowed to go on! It doesn't say this in any fine print. You'll have to call a human to find out and good luck getting a refund.

Their customer service is erratic, entirely dependent on who you get. Some reps are ok, others are downright awful.

Sun, Sep 9
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 45m
Thu, Sep 13
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 40m
Trip: 5 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 11 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
PVG
HKG
Excellent 8.0

crew members are friendly

PVG
HKG
Good 6.0

The stewards worked very hard, the pilots did a good job. The food was good too.

I think it's cruel that this company (Cathay Pacific) has bragged about these economy seats being comfortable. They are not !!! My back hurt and my knees were killing me because they have you crammed right up to the seats in front you so you feel like you are packed in a sardine can! And you will be in big trouble if you take a window seat and you need to go to the bathroom because then you must be a contortionist to get out of that seat when in flight and everyone has their seat reclined, just horrible!!!

CEB
HKG
Excellent 10.0

On this trip being able to sleep huge a huge benefit

PVG
HKG
Mediocre 2.0

My original flight was canceled and switched to an earlier flight that I was not prepared to arrive on time for. After I paid the driver extra money to make the time the flight was delayed almost 3 hours and made me miss my connection from Hong Kong to Newark. I had to the spend the night in Hong Kong which was extremely expensive for both transportation and food and received no compensation for it. I also missed my train that I had booked and had to pay a price difference of 90 dollars for the change. This was one of the worst flights I've ever been on.

HKG
PER
Excellent 10.0

the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again.

Wed, Aug 29
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 30m
Fri, Aug 31
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 25m
Trip: 3 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 129 reviews
Overall
6.5
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.2
Food
6.0
PVG
HKG
Excellent 10.0

Food, service, on time, etc.

None

PVG
HKG
Okay 5.3

Comfortable enough flight. Crew was okay.

Booked a speciality meal but they weren’t able to provide for all meal services. Why bother offering then?!

PVG
HKG
Mediocre 3.6

Cabin crew were good enough and unobtrusive

Long and crowded bus ride from the departure gate to the plane. Long and crowded bus ride from the plane to the arrival gate.

PVG
HKG
Good 7.6

Friendly crew. Well organized. Only a few minutes delayed even though it was raining heavily.

No entertainment options on board.

PVG
HKG
Excellent 8.0

Very comfortable flight. Crew was more engaged.

Tue, Nov 13
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 20m
Sat, Nov 17
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 20m
Trip: 5 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3 reviews
Overall
6.3
Boarding
6.5
Comfort
6.2
Crew
6.9
Entertainment
5.5
Food
5.9
PVG
HKG
Excellent 8.0

SEAT confort Atention

PVG
KWL
Good 6.3

Our passport numbers were not attached to the reservation and caused significant problems and we almost missed the flight.

CAN
PVG
Mediocre 2.0

My flight was delyed i told the stewerdess to check what time we would land she said i would make it in time for connecting flight.

BKK
PVG
Good 6.0

Entertainment was horrible. Didn’t have my own tv to choose what to watch. Food was bad. Seats where hard.

Seats, Entertainment, food. Announcements didn’t undertand cause they don’t speak english.

PVG
HKT
Good 7.3

I like that I was boarded quickly and taken care of.

I didn’t like the food or snack. Not my thing but I’m sure others like it.

Mon, Aug 20
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 40m
Fri, Aug 24
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 30m
Trip: 5 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 34 reviews
Boarding
7.9
Comfort
7.6
Crew
8.1
Entertainment
7.6
Food
7.5
PVG
HKG
Okay 5.3

Delayed AGAIN

PVG
HKG
Excellent 8.0

The cabin crew were very attentive and the meal was delicious.

The boarding process was chaotic. Lots of last minute gate changes and no organized boarding order-all of economy class at one time instead of by rows or zones.

PVG
HKG
Excellent 10.0

I like Cathay Pacific and also The Dragon Air too. Every time when I Travel I would take CPA. Y.T. SUN

PVG
HKG
Excellent 8.0

but the 8 hour delay to the connecting flight allowed me to see Hong Kong! It was great but unexpected as all my flights were delayed and my connecting flight could not wait even a few minutes for us to transfer over. Strange but I did like the chance to see the City.

PVG
HKG
Okay 5.3

Hong Kong airport lounge

Huge delay and no suitable hotel offered sonhad to sleep on the floor in Hong Kong. Re routed to Amsterdam via Paris and as a one world emerald member was not offered a lounge pass or good seats for Paris to Amsterdam flight. They did the absolute minimum for us and failed to give us a good experience.

Fri, Sep 14
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
16h 35m
Sun, Sep 16
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
23h 05m
Trip: 3 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 398 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.6
Food
6.8
LAX
XMN
Mediocre 2.0

None

I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!

XMN
TAO
Excellent 8.6

787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese.

Really, no complaints. More entertainment choices would be appreciated however is not my priority.

MNL
XMN
Mediocre 2.0

Nothing

Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this.

XMN
SEA
Excellent 10.0

The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200.

Limited selection of English language movies but hey it was a China airline so no bit surprise there.

TAO
LAX
Excellent 8.6

This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese.

Really, no complaints. More entertainment choices would be appreciated however is not my priority.

Sun, Oct 14
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 45m
Wed, Oct 17
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 40m
Trip: 4 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 26 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
YVR
HKG
Excellent 9.0

Did not expect anything but it was actually good and pleasant.

PVG
HKG
Good 6.0

Stewardesses were good. Food decent.

ALL I.T. HORRIBLE. Massive lineups in Vancouver as no one can check in online through APP, WEBSITE or FORTUNE WINGS CLUB!!!! Their app has the lowest possible rating on Google play, a 1 out of the last 100 people who bothered rating! Websites kept giving "server error". I thought it was because I was in N. America and their server was in Hong kong but I am in Hong Kong and have been trying since 48 hrs prior to print boarding pass to avoid having to be at airport 4 hours ahead to negotiate that line again. I heard many missed the YVR flight because of the check in line. Oh , there was the thing about the 10 hr delay from Hong Kong to Beijing but that happens sometimes.

PVG
HKG
Mediocre 2.0

They run a promotion that says free checked bag from Taiwan" but that apparently only means the first leg of their journey. After that, not only is a bike extra but the other checked bag you got on the first flight isn't even allowed to go on! It doesn't say this in any fine print. You'll have to call a human to find out and good luck getting a refund.

Their customer service is erratic, entirely dependent on who you get. Some reps are ok, others are downright awful.

HKG
YVR
Good 6.0

They destroyed one if our luggage.the plane was very loud

TPE
HKG
Good 7.0

The flight was cheaper by a couple hundred dollars.

It felt cheap. The plane won't fall out of the sky, but it was lackluster.

Fri, Nov 30
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
3h 00m
Mon, Dec 3
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 30m
Trip: 4 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 4 reviews
Boarding
7.0
Comfort
6.7
Crew
7.5
Entertainment
4.8
Food
6.2
PVG
XMN
Mediocre 2.0

delayed and shitty

PVG
HKG
Excellent 8.3

Food was OK. Beyond expectations.

Late departure, no entrateinment system.

PVG
HKG
Mediocre 2.0

Missed the flight by 2 minutes and was refused boarding. Had to purchase three more tickets on another airline to get to my final destination as they were unable (unwilling?) to assit me with rebooking. In the process of trying to sort out a refund but with little hope left.

SHA
ZUH
Okay 4.3

Aisle seat with Ok legroom

Allowed customers to use phones for entertainment, but not iPads... dumb policy and against all Major Airlines. Food was not good, and maybe they can’t control - but 2.5 hours of turbulence was rough.

NKG
KWL
Mediocre 2.0

The fact that vayama booked 50min between flights when they should have booked 2hrs, causing me to lose my flight and having to buy another with another carrier near midnight. Why does kayak partner with such an unprofessional vendor???

Thu, Oct 25
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 50m
Sat, Oct 27
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 40m
Trip: 3 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 26 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
YVR
HKG
Excellent 9.0

Did not expect anything but it was actually good and pleasant.

PVG
HKG
Good 6.0

Stewardesses were good. Food decent.

ALL I.T. HORRIBLE. Massive lineups in Vancouver as no one can check in online through APP, WEBSITE or FORTUNE WINGS CLUB!!!! Their app has the lowest possible rating on Google play, a 1 out of the last 100 people who bothered rating! Websites kept giving "server error". I thought it was because I was in N. America and their server was in Hong kong but I am in Hong Kong and have been trying since 48 hrs prior to print boarding pass to avoid having to be at airport 4 hours ahead to negotiate that line again. I heard many missed the YVR flight because of the check in line. Oh , there was the thing about the 10 hr delay from Hong Kong to Beijing but that happens sometimes.

PVG
HKG
Good 7.0

The first leg cabin was a new plane with a big 180-flat bed. The lounge at HKG airport was pretty nice.

The return trip was in an old cabin that felt more like Premium Economy rather than business. The food and the beverages were not good.

PVG
HKG
Excellent 10.0

The breakfast was excellent and the staff polite and caring! Free movie a great bonus and free headphones!

TPE
HKG
Good 7.0

The flight was cheaper by a couple hundred dollars.

It felt cheap. The plane won't fall out of the sky, but it was lackluster.

Fri, Aug 31
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 40m
Mon, Sep 3
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 25m
Trip: 4 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 129 reviews
Overall
6.5
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.2
Food
6.0
PVG
HKG
Good 6.6

crew was nice; is there ever enough room? variety of entertainment available; USB available to keep phone charged

unable to even read Kindle during takeoff and landing in airplane mode :( did not offer to pass out forms for China customs

PVG
HKG
Okay 5.3

Comfortable enough flight. Crew was okay.

Booked a speciality meal but they weren’t able to provide for all meal services. Why bother offering then?!

PVG
HKG
Okay 5.0

Good & service

Check in agents bad attitude

PVG
HKG
Okay 5.6

Average cleanliness, crew friendly, free meal decent, but the ice cream treat was the highlight.

Bathroom was dirty and functioning poorly. Security to get to the departure gates was laborious and SLOW.

PVG
HKG
Mediocre 3.6

Cabin crew were good enough and unobtrusive

Long and crowded bus ride from the departure gate to the plane. Long and crowded bus ride from the plane to the arrival gate.

Mon, Dec 3
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
3h 00m
Wed, Dec 5
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 30m
Trip: 3 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 4 reviews
Boarding
7.0
Comfort
6.7
Crew
7.5
Entertainment
4.8
Food
6.2
SHA
ZUH
Okay 4.3

Aisle seat with Ok legroom

Allowed customers to use phones for entertainment, but not iPads... dumb policy and against all Major Airlines. Food was not good, and maybe they can’t control - but 2.5 hours of turbulence was rough.

PVG
XMN
Mediocre 2.0

delayed and shitty

PVG
HKG
Mediocre 2.0

Missed the flight by 2 minutes and was refused boarding. Had to purchase three more tickets on another airline to get to my final destination as they were unable (unwilling?) to assit me with rebooking. In the process of trying to sort out a refund but with little hope left.

XMN
PVG
Good 6.8

We sat on the tar mac for more than 90 minutes. I showed my e-ticket to the crew and they checked to find out that the delay was due to fog in Shanghai. Because I had to pick up my checked bag and go through the complete security check I was lucky to make the next flight.

PVG
HND
Okay 4.4

The cabin staff was friendly.

The 9:05 PM flight was delayed 1 hour to change a tire. They actually put us on the buses to go to the plane. It takes 10 min just to get to the plane. Once they got to the plane they turned right around and sent us back to the gate. My Chinese associate said they are a safe airline because they often delay the flight to fix problem...

Wed, Aug 22
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 45m
Sat, Aug 25
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 40m
Trip: 4 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 11 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
CEB
HKG
Excellent 10.0

On this trip being able to sleep huge a huge benefit

PVG
HKG
Excellent 8.0

crew members are friendly

MNL
HKG
Excellent 9.0

Friendly service on time flight

Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked

PVG
HKG
Excellent 10.0

Wonderful flight and very nice service.

MNL
HKG
Good 7.6

The upgraded seat to business class.

Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb.

Wed, Aug 22
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 45m
Sun, Aug 26
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 45m
Trip: 5 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 34 reviews
Boarding
7.9
Comfort
7.6
Crew
8.1
Entertainment
7.6
Food
7.5
PVG
HKG
Good 6.0

Delay

PVG
HKG
Okay 4.0

The overall comfort and cleanliness of this flight was completely sub par. The seats were horribly uncomfortable and did not recline. I did not appreciate the choice to serve seafood on an overnight flight. We also were delayed until 2:50 am but did not depart until 4 am. As a one world elite member, this was a very unsatisfactory experience. Honestly, this experience would prevent me from flying this airline going forward.

PVG
HKG
Excellent 10.0

Great experience

none

PVG
HKG
Excellent 8.0

but the 8 hour delay to the connecting flight allowed me to see Hong Kong! It was great but unexpected as all my flights were delayed and my connecting flight could not wait even a few minutes for us to transfer over. Strange but I did like the chance to see the City.

PVG
HKG
Okay 5.3

Delayed AGAIN

Mon, Sep 3
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 40m
Sat, Sep 8
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 25m
Trip: 6 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 26 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
PVG
HKG
Mediocre 2.3

Nothing

Waiting for more than3 hours

PVG
HKG
Good 6.0

Stewardesses were good. Food decent.

ALL I.T. HORRIBLE. Massive lineups in Vancouver as no one can check in online through APP, WEBSITE or FORTUNE WINGS CLUB!!!! Their app has the lowest possible rating on Google play, a 1 out of the last 100 people who bothered rating! Websites kept giving "server error". I thought it was because I was in N. America and their server was in Hong kong but I am in Hong Kong and have been trying since 48 hrs prior to print boarding pass to avoid having to be at airport 4 hours ahead to negotiate that line again. I heard many missed the YVR flight because of the check in line. Oh , there was the thing about the 10 hr delay from Hong Kong to Beijing but that happens sometimes.

HKG
YVR
Good 6.0

They destroyed one if our luggage.the plane was very loud

PVG
HKG
Okay 4.0

Our flight was "delayed" with no idea of when it would take off. The message was not communicated with all passengers clearly or efficiently. We were confused about what was going on and the staff wasn't particularly patient, helpful, or friendly. We ended up taking a flight out the next morning and for a weekend trip we had our time cut very short. I am not feeling confident about flying with this airline in the future.

PVG
HKG
Good 7.0

The first leg cabin was a new plane with a big 180-flat bed. The lounge at HKG airport was pretty nice.

The return trip was in an old cabin that felt more like Premium Economy rather than business. The food and the beverages were not good.

Sat, Sep 1
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 30m
Mon, Sep 3
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 25m
Trip: 3 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 129 reviews
Overall
6.5
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.2
Food
6.0
PVG
HKG
Okay 5.3

Comfortable enough flight. Crew was okay.

Booked a speciality meal but they weren’t able to provide for all meal services. Why bother offering then?!

PVG
HKG
Excellent 8.0

Very comfortable flight. Crew was more engaged.

PVG
HKG
Excellent 10.0

Food, service, on time, etc.

None

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

PVG
HKG
Excellent 8.3

Crew was very nice and attentive. Seat was OK

Sat, Dec 15
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
3h 00m
Wed, Dec 19
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 30m
Trip: 5 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 4 reviews
Boarding
7.0
Comfort
6.7
Crew
7.5
Entertainment
4.8
Food
6.2
SHA
ZUH
Okay 4.3

Aisle seat with Ok legroom

Allowed customers to use phones for entertainment, but not iPads... dumb policy and against all Major Airlines. Food was not good, and maybe they can’t control - but 2.5 hours of turbulence was rough.

PVG
TPE
Excellent 8.0

It was impossible to check in online. The main website let me choose English’s but when I clicked on the check-in link it immediately brought me back to a page in Mandarin.

PVG
HND
Okay 4.4

The cabin staff was friendly.

The 9:05 PM flight was delayed 1 hour to change a tire. They actually put us on the buses to go to the plane. It takes 10 min just to get to the plane. Once they got to the plane they turned right around and sent us back to the gate. My Chinese associate said they are a safe airline because they often delay the flight to fix problem...

PVG
HKG
Mediocre 2.0

Missed the flight by 2 minutes and was refused boarding. Had to purchase three more tickets on another airline to get to my final destination as they were unable (unwilling?) to assit me with rebooking. In the process of trying to sort out a refund but with little hope left.

PVG
BKK
Excellent 8.0

Business class seats need to be improved

Seats

Tue, Sep 18
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 40m
Thu, Sep 20
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 25m
Trip: 3 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 26 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
PVG
HKG
Mediocre 2.0

They run a promotion that says free checked bag from Taiwan" but that apparently only means the first leg of their journey. After that, not only is a bike extra but the other checked bag you got on the first flight isn't even allowed to go on! It doesn't say this in any fine print. You'll have to call a human to find out and good luck getting a refund.

Their customer service is erratic, entirely dependent on who you get. Some reps are ok, others are downright awful.

YVR
HKG
Excellent 9.0

Did not expect anything but it was actually good and pleasant.

TPE
HKG
Good 7.0

The flight was cheaper by a couple hundred dollars.

It felt cheap. The plane won't fall out of the sky, but it was lackluster.

PVG
HKG
Mediocre 2.3

Nothing

Waiting for more than3 hours

PVG
HKG
Excellent 10.0

Flight was on time. The plane was tidy and clean. The crew members were friendly and professional.

Wed, Sep 5
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 30m
Fri, Sep 7
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 20m
Trip: 3 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 129 reviews
Overall
6.5
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.2
Food
6.0
PVG
HKG
Good 7.6

Friendly crew. Well organized. Only a few minutes delayed even though it was raining heavily.

No entertainment options on board.

PVG
HKG
Okay 5.0

Good & service

Check in agents bad attitude

PVG
HKG
Excellent 8.0

Very comfortable flight. Crew was more engaged.

PVG
HKG
Excellent 8.3

Crew was very nice and attentive. Seat was OK

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

Thu, Aug 30
PVG
Shanghai Pu Dong
HKG
Hong Kong Intl
2h 55m
Sun, Sep 2
HKG
Hong Kong Intl
PVG
Shanghai Pu Dong
2h 30m
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 34 reviews
Boarding
7.9
Comfort
7.6
Crew
8.1
Entertainment
7.6
Food
7.5
PVG
HKG
Excellent 8.0

The cabin crew were very attentive and the meal was delicious.

The boarding process was chaotic. Lots of last minute gate changes and no organized boarding order-all of economy class at one time instead of by rows or zones.

PVG
HKG
Excellent 10.0

Great experience

none

PVG
HKG
Okay 5.3

Hong Kong airport lounge

Huge delay and no suitable hotel offered sonhad to sleep on the floor in Hong Kong. Re routed to Amsterdam via Paris and as a one world emerald member was not offered a lounge pass or good seats for Paris to Amsterdam flight. They did the absolute minimum for us and failed to give us a good experience.

PVG
HKG
Excellent 8.0

but the 8 hour delay to the connecting flight allowed me to see Hong Kong! It was great but unexpected as all my flights were delayed and my connecting flight could not wait even a few minutes for us to transfer over. Strange but I did like the chance to see the City.

PVG
HKG
Excellent 8.0

Good service. Seats are cramped.

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