Pros: "Great crew! Excellent business class suite"
Pros: "The crew we're super amazing. They made the ride comfortable! The captains are really awesome!! They made ride really smooth. The movies were so great. They made the ride interesting."
Cons: "The food could have been better! I didn't like it at all!!"
Pros: "comfortable seats. Crew was friendly. Food was good."
Cons: "cannot think of any. I am Qatar airways fan"
Pros: "The crew really cares about their passengers"
Pros: "Easy Boarding, nice crew"
Cons: "More vegetarian food options"
Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"
Pros: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Cons: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Pros: "The flight was on time"
Cons: "When a very large man is placed next to someone else who is in a middle seat and cannot use the arm rests on either side, I would think the hostesses would make an effort to move one of the three considering there were multiple other open seats. He was also very old and could hardly stand up when needed. It was the most uncomfortable flight, if I had the money, I would definitely fly business class"
Pros: "Yes. Pillow cushion too firm"
Cons: "Food needs to be better. Very inconvenient schedule for flights to India from Europe."
Cons: "Our flight was delayed from Hyderabad to Doha and they did not allow us to board the flight as connecting flight from Doha to Dallas would have been left. They did not have seats for next day , the earliest we could go was 2 days later. They did not apologize or compensate for delay."
Pros: "Efficient, and courteous,seats too were comfy, neat amd clean"
Cons: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Pros: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."
Pros: "The cabin crew was fantastic and made the experience very positive."
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing."
Pros: "In time me ,food ,clean"
Pros: "The staff wad nice"
Cons: "I have requested sea food and I was told that no request was made and they do not serve it any more."
Pros: "Punctual,taxied in time,generally food was good, landed twenty before time. There was head wind otherwise it would have landed earlier. Additional toilet may be considered. Thank"
Cons: "Additional toilet may be considered"
Cons: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Pros: "Plane was excellent"
Cons: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."
Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Cons: "The food options was bad...during my trip asked for certain meal they claim that they are out of it. I also did not like how they check you into room in Doha & Chennai way before boarding time that time could have used for shopping instead of sitting in the room."
Pros: "Great service and crew"
Pros: "In-flight treatment"
Cons: "The seat"
Pros: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Cons: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."
Pros: "service and staff was polite & friendly"
Pros: "I liked staff , boarding was organized food was not very good needs to be improved"
Pros: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Cons: "The sandwiches are a little dry and movie selection a little limited."
Pros: "Everything was excellent no complaints rated 10"
Cons: "I really enjoyed myself the flight and all I would recommend my friends to fly anytime rated 10"
Pros: "the flight was comfortable"
Pros: "Polite staff keen to help"
Pros: "It was excellent."
Cons: "It was excellent."
Pros: "It was excellent."
Cons: "It was excellent."
Pros: "Great service and food"
Cons: "No entertainment"
Cons: "I had a business class ticket, when I wanted to order the food they said it is finished! and that was the only vegetarian meal in the menu."
Pros: "Crew Service"
Cons: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."
Pros: "Intertainment was very good"
Cons: "The hostess were not in profisional, they were very rush while giving the food the toilet was not clean"
Cons: "Other passengers pushing, coughing & sneezing without proper sanitary measures; dirty toilets. This reflects on the education level of passengers, not the crew, but it still makes flying into Jeddah on packed flights particularly miserable."
Cons: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Pros: "Flight was on time"
Cons: "No food selection, USB ports didn't work, passenger who didn't want to sit in her assigned center seat created a fuss and I ended up voluntarily moving to another seat. Center seats are really tight, elbows are in the way of all passengers and if you are average height you have to turn your legs at angle to sit which infringes on other passengers' spaces. very uncomfortable. Aisle next to me is so small."
Pros: "Friendly crew"
Cons: "Food and price of ticket"
Pros: "Overall flight was pretty good"
Cons: "Food wasn't as good as the other 3 legs of the trip (Houston-Doha, Doha-Kathmandu and Bengaluru-Doha) The hand rests on these planes didn't go all the way up making it less comfortable to be travelling on a 16 hour flight with a toddler."
Pros: "Almost nothing"
Cons: "The seats are a little cramped for economy. The headphones are not good, they are either too loud or can't hear enough."
Pros: "Nothing 4 times flights cancels and layover increased from 1 hr to 8hrs and 35 mints i am not buying any more tickets from kayak budget air staff is to rude"
Pros: "The crew was very patient. The foid was very good"
Cons: "The flight was overbooked, the ground crew was horrible. Everything from checking in, customs and passport control. They were a bunch of lazy idiots"
Pros: "Noce ride. Cabin crew was very friendly and helpful"
Cons: "Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight"
Cons: "Style and comfort"
Pros: "Easy to check in, outstanding crew!"
Cons: "Old, old, old plane! :("
Cons: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"
Cons: "Flew airbus 380 all the way and it was super comfortable!"
Pros: "Entertainment was exhaustive and entertaining"
Cons: "Service was very poor. They missed servicing drinks when I was watching movie. Didn’t ask me. There was NO air freshener sprayed in this long flight. Overall service was very poor especially on my side of service at 32F."
Pros: "Entertainment system has a great selection, leg space even in economy is big enough."
Cons: "Definitely food, mozarella sandwich was of very poor quality. Also after serving food, it takes them 2 hours to collect trays so you get stuck on your seat and can forget about toilet :("
Cons: "Looks like Emirates uses really old planes for this leg. The recliners were not working."
Pros: "My mom was very happy with food and specially the open seats."
Pros: "Food was not good at all. Crew response is poor for help. I pushed button for help and crew total ignored it. When I asked them when they came to serve food after 40mins, said they were busy to respond for help"
Pros: "On time, chose the raw meal which was excellent."
Pros: "Crew service, and service at Emirates lounge in Dubai, were outstanding"
Cons: "The flight was delayed 5 times and they keep telling us 5 min . They served food half hour before landing"
Cons: "Seats are uncomfortable and crew uninterested"
Cons: "Nothing at all"
Pros: "I love the meal"
Cons: "Some crew member is bad customer service they're not pay attention on you."
Cons: "My seat would not go back. The person in front put his seat back and therefore I couldn’t watch my TV. No choice for food."
Pros: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"
Pros: "Food and service"
Cons: "Boarding in Dubai was not according to zones and it was crowded"
Cons: "I have traveled extensively but I have never seen a staff more rude than Emirates. I had a connecting flight at Dubai Airport and there was 8 hours waiting time. At the gate I was connecting for Islamabad, there was not a single seating arrangement. When I complained about it to emirates desk, the staff was extremely rude. Such arrogance and an attitude that you instantly abhor. In my opinion, these Emirates people are most racist people in the world. The way they treat passengers from developing countries is vile. Even onboard, they treat 'white' passengers much differently than they would for a brown skin. I would never fly Emirates again. I plan to write against them in some leading newspaper for being racist. If people like us stay quiet and injustice and humiliating attitude they have against us, we will continue to suffer. I can pay a higher price for any other airline but I decline to ever fly with Emirates at the expense of my dignity."
Pros: "Consistent service"
Cons: "Toilets not very clean towards the end of the flight"
Pros: "Service courtesy helpfully"
Cons: "I could not get pure vegetarian food as i am a strict vegetarian"
Cons: "No hotel accommodation given by Emirate"
Pros: "Crew was bored, never smiled, obviously not Enjoying their jobs. Food was no better than any other airline, Which means it wasn’t very good. My small carry-on bag was 2 pounds overweight so they made me check it, they weigh every bag. We were looking forward to our flight because we had been told by several people that emirates Airline was special… It was not."
Pros: "Friendly crew members. Wonderful service. Great entertainment. Excellent service all round."
Pros: "We were able to switch seats to get more space -- especially leg room"
Pros: "It was a smooth and pleasant journey."
Cons: "Menu options were somewhat limited"
Cons: "I didn't get hotel and the staff in the airport were too strict and mean"
Pros: "Service is excellent and I really enjoyed the musicians while waiting to bord the plane"
Pros: "Crew were lovely"
Cons: "Insufficient vegan option"
Pros: "Good Food, I find it amazing that the Jeddah flights have better quality food than many other sectors.."
Cons: "No more A380 in this sector, which is a shame."
Cons: "Wheel chair travellers not comfortable as they didnt find help and also have to wait for long time to get their turn"
Pros: "Great hospitality from the crew and quality plane facilities."
Pros: "Easy boarding, great service"
Cons: "I couldn't pick my own seat"
Cons: "got non-vegetarian food in spite of choosing veg. they said they didn't get the request. Unacceptable."
Pros: "Everything was very good!"
Pros: "Delay in first flight which caused me a day. But accommodation provided at Dubai is fantastic. Entertainment system not worked in flight and WiFi Audi not worked."
Pros: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"
Pros: "Flight leg space and inflight crew are good"
Cons: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"
Pros: "Leg room, seat comfort, crew, service"
Cons: "Food, stay at dubai hotel"
Cons: "Baggage took almost 2 hours to get out at return destination"
Cons: "The same comment as above."
Cons: "I didn't the staff was friendly. When we asked for something, our requests were responded to a rude tone. Coffee was old and gritty"
Pros: "Everything was excellent. Food, service,crew, and specially the seats."
Cons: "Weight limits"
Cons: "I missing my flight than they dosnt give me another flight. They told me we can't do nothing you must buy new one it was 990$ usually if I miss my flight I have just to buy a little more for next trip"
Pros: "Food is great"
Cons: "Service is good"
Pros: "The trip the crew good dealing"
Cons: "When I back to my country the trip late hours and the boarding wha so crowd it was terrible no organizing"
New aircraft, new and modern. Crew could be a little more smiling.
Cons: "All ok"
Pros: "The ground staff from the help desk was helpful enough"
Cons: "I could have been rebooked a flight without having to pay for it. Who wants to lost his or her passport? It was very inconvenient and stressful for me, at least free rebooking would have ease my situation."
Cons: "Good food. And not crowded passenger in the bus going to the plane"
Cons: "The food needs to improve and the movies are old. The actual flight was nice."
Cons: "The flight should be on time and not late."
Pros: "Good crew , good service"
Cons: "The services could be best."
Pros: "The crew was nice and kind."
Cons: "The seats, as always."
Cons: "The boarding process could have been more smooth. The flight wasn’t comfortable. The crew wasn’t courteous and more rude. The food was not good at all."
Cons: "the bouth"
Cons: "Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good."
Pros: "Clean airplane and friendly crew"
Cons: "No Problem"
Cons: "There is no Priority for business class"
Pros: "I got a business class upgrade and it was amazing!"
Pros: "Wonderful crew - flight good"
Cons: "Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment"
Pros: "Nothing its was fast and no entertainment in board"
Cons: "Small seat"
Cons: "Bahrain airport"
Cons: "flt from Bah operated by Gulfair, so checked in with them. They were able to checkin bags to Manchester but not able to issue boarding card. length of flight when alternative is a direct flight from bah to lhr. Sinbad ffp website not easy. for a new aircraft the ife selection was very poor."
Pros: "Service. Crew - the on board "chef" was particularly attentive."
Cons: "IFE very limited. Take a good book - or two. Old A330, but well maintained."
Pros: "New Dreamliner. Business Class very comfortable. Onboard chef very attentive."
Cons: "IFE very limited, so take a good book!"
Pros: "The crew are amazing and very needful if asked"
Cons: "The chairs are old and not comfortable at all. The entertainment system does not work well (Sound) and not clear. The head phones are old and the crew collect them way before landing"
Cons: "onboard entertainment is very limited"
Pros: "New plane. Quiet flight. Good service."
Cons: "Boarding was too long and a bit chaotic"
Cons: "Too much money taken by the airline even though I had bought insurance"
Cons: "Their price and services"
Pros: "The crew was helpful, the boarding was organized"
Cons: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
Pros: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
Cons: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
Pros: "The Staff were very courteous and worked efficiently during serving food and prompt when called for assistance."
Cons: "On my way from London to Bahrain the flight was having two toilets in non working condition through out the flight. So only two were operational. Whatever the issue was never fixed till we reached Bahrain."
Pros: "Boarding was fine...check in was great....no line and very quick even though they were training a new person"
Cons: "food was only curry and not very good... Movie selection was poor."
Pros: "Flight was delayed, so missed the connection. Was made to wait at Bahrain for more than 24 hours without any accommodation. Will never travel by gulf air again. It's the worst airline in the world."
Pros: "لم يعجبني شي"
Cons: "اخر مره اسافر علي هذه الشركه"
Pros: "Noisy and crowded"
Pros: "All but planes were good"
Cons: "add phone outlet to your seat"
Pros: "Food and the crew"
Cons: "The air sucks in the flight"
Pros: "The air hostess"
Cons: "The delay"
Pros: "Liked the professional boarding Very punctual take off & landing Very polite ground crew & helpful"
Cons: "Seats were cramped on the return leg Miles not automatically added.Has to be done at the airport .Forgot to do it with all the hustle & bustle. Food service by crew could be better.Needs more finesse System did not allow to order vegetarian food. Food not very palatable"
Pros: "Every thing"
Pros: "i like the smile of the staff"
Pros: "Everything went well."
Pros: "Flights were on time."
Cons: "Flight from Muscat to Bahrain was cancelled at the last minute, and I had to call GulfAir to sort it. We had to add another leg to the trip to get to the final location in time. It was a long travel time for a short way to go."
Pros: "The in flight entertainment console was standard with decent movies. The hotel and food voucher for flight delay was nice but was only received AFTER fighting with customer service for over 3 hours on the phone using international calling. Terrible terrible."
Cons: "Firsr leg of flight was delayed (mnl to bah) then luggage was lost when we arrived in Paris. Food on the plane was mediocre. Service was poor. I kept having to request water because only a small glass of water was made available at meal service, and typically most airlines on international.flights offer water consistently throughout the flight. Flight attendants all but disappeared in between services. Coffee was also terrible borderline undrinkable. When luggage was lost no offer was provided for a solution - voucher, per diem, etc. We were coming from a warm climate and had to exist for two days layering warm weather clothes. Luckily we had our coats in our carryon. But both travelers became sick during our trip."
Pros: "Being able to watch new releases. The food was good."
Cons: "Times we ate took too long. We were on a 10+ hour flights and it would've been better if we ate more. No leg room in your Isle, you must become a stick and not move, become one with the plane. In Bahrain they force us to cancel our flight and charged us extra 600+ USD to move the flight to the next day. Even though I paid for insurance, then I had to pay an extra 20BD for my wife to leave the island, and it took 2 hours to tell us we owe 20BD... Bahrain is a place I would not like to return."
Cons: "Crew was loud not professional."
Cons: "Flight was overbooked and I was forced to delay 24hrs for the next available seat."
Pros: "I really liked the crew treatment, they were polite and we well served by them ."
Cons: "The long queue infront Gulf air check in desk in the airport! People who came early that had to wait for a long time to have their boarding pass! I think increasing the number of employers in that area will be a great idea ."
Pros: "Short flight. Nice crew."
Cons: "Small economy vlass"
Take too much time to get cpnnection flight. Did not get enough time toget refresh even for going rest room it is not enough time. For wheelchaor person like me face too much trouble. Idont wish to go next time in emirat and fly dubai. Not sugest any senior citizon to fly with this.
Pros: "Good food and efficient service"
Cons: "Noisy plane made the entertainment system less audible"
Cons: "Need more spacing between seats"
Pros: "the flight was pleasant and the airport terminal was empty. Pure joy."
Pros: "Nice crew."
Cons: "Boarding was not efficient. Shuttle took passengers to plane but had to stay on bus for 10 minutes prior to boarding. Boarding both ends of the plane made it difficult for people to get to their seats."
Cons: "The food ahould be better"
Cons: "Turtle service, clumsy staff.. Long lines ups for boarding and buses.... Terrible food"
Pros: "Very pleasant crew"
Cons: "No leg spaces even for children. You can’t get even one glass of water for free. Pay or die."
Pros: "I tried to rebook the flight but it did not go through . I’ve booked a new ticket insted so kindly advice the process of refund."
Pros: "Leg room was okay on the flight. The meal served was excellent and the portion was just right. It was a nice surprise for a flight of it's length. We were happy with the overall experience of the airport staff and the airline crew. The seating area at the gate was the most comfortable of all terminals we passed through"
Cons: "I paid for Emirates and not for a low fare airline Fly Dubai. The overall service was poor and fly Dubai is nothing but a rip-off."
Cons: "Plane delay due to technical problem. Plane brand new, A/C system problem, apparently never got completely fixed, since cruised at 25K ft only. Food was potatoes + potatoes instead of chicken+beef preordered online."
Pros: "Price was good."
Cons: "The delay on our way to Dubai."
Pros: "Nothing to mention here."
Cons: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"
Pros: "I didn't find anything to like"
Cons: "Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline."
Cons: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"
Cons: "Not on time. Most entertainment screens not working. You choose a seat and you will find someone sitting on it amd the crew will simply say choose a seat in the back."
Pros: "I made it to my destination safely and planes appeared to be new."
Cons: "Crew was late and unorganized in both Amman and Dubai. Entertainment system onboard did not work. Touch screen was inoperable. We waited on the tarmac shuttle nearly 15minutes because plane wasn't clean. Check-in line was ridiculously long and only one person working. Boarding zones we're ignored a crew member just yelled the name of the flight to signal boarding."
Pros: "relatively clean"
Cons: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."
Cons: "12 hours waiting in the airport without any reason! At the end they told us that they had no crew ready!!! During this waiting period they issued coupons for 1 toast bread with cheese and 1 soft drink !! To redeem the coupon was very humiliating !!! They did even appologize !! On the plane the crew was very rude, after all this wait an old lady wanted to change her seat for more leg room, they forbid her and asked her to pay for it , when she got upset they threatened her to drop her off the flight in a very rude way.... i will never go with flydubai again."
Pros: "The pilot did his best to save me time but in vain. Plane was not as contested , more leg room. Good planes."
Cons: "No refreshments. No television."
Pros: "Nothing really"
Cons: "The delays, chaotic checkin counters at Dubai, slow boarding, seating changes when on board, uncomfortable seats, no food or drinks on board and unfriendly staff"
Cons: "The flight from dubai to Kuwait was on Flydubai NOT Emirates.. in site was Emirates and that make problems to me cuz i hade to to go to terminal 2 for flydubai !!"
Cons: "The price and the service"
Pros: "Good for an LCC."
Cons: "Termiinal 2 at Dubai is very overcrowded. As I bought this flight as part of an Emirates ticket, it would have been nice if a meal would have been included."
Pros: "Nothing. Zero."
Cons: "We stood on a bus for 15+ minutes waiting to board. We boarded, crowded plane with small space, and now my luggage is lost. I paid a lot of money for my business class ticket on Emirates only to have a second flight that was terrible in every way. No one seems to care where my bag may be- I am trekking in 2 days and I have NOTHING to use!! I’ve called every number I can find and emailed fly dubai- each person had shown very little care and not one person can even tell me if my bag left Dallas. Unreal."
Pros: "Nice short flight"
Cons: "had to pay for water."
Pros: "The service was great, punctual, helpful."
Pros: "The only thing negative on my trip is flydubai terminal"
Cons: "Simply that was a bus .... not a plane!"
Pros: "تعامل موظفين المطار وفلاي دبي. المقاعد جداً سئه مقابل المبالغ المدفوعه خدمات العفش هي اساس الرحله الاختيار لابد ان يكون صحيح"
Cons: "لا شي"
Cons: "They did not give us food or drink, , They were selling everything even water."
Pros: "Frequent trips"
Cons: "Comfort, no service, not even tap water!!!!!!!"
Cons: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"
Pros: "Absolutely nothing,"
Cons: "The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available."
Cons: "The are so cheap no water to drink"
Pros: "Flight left exactly on time."
Cons: "Why give out boarding zones if the Kathmandu flights are all a mad scramble anyway?"
Pros: "Keep it that way"
Cons: "I would like to see keep the way your now all the time thanks much"
Pros: "The terminal we were waiting in, not organised well, very messy, smelling very bad except in lounge that Cost 40$ for 2 hours with discount. So I'm having a layover 12 hours, I pay 240$ just I can sit in a non smelling place and eat some food. Adjust some of these and would be great. Other terminals have so much to offer in same airport, over rated Dubai airport."
Pros: "Nothing at all. I've rated the food as OK, but I didn't buy anything."
Cons: "The delay. The cramped, uncomfortable seats. The lack of communication re delay from staff. The disorganised boarding at KTM."
Cons: "50 minutes delay as always!"
Pros: "really can not think of one good thing that i liked, i really don't!"
Cons: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
Pros: "The only thing I liked about this airline was the flight they had available the day I needed it, and the price was reasonable. But the flight was oversold, so I wasnt able to take it anyways."
Cons: "Fly Dubai check in at Dubai Airport is run by non-employees. My wife and I waited 1.5 hours in line. The staff helps other customers who are late for their flight cut in front of the line, and therefore make everyone else late for their flight. We finally arrive to the front and are told our flight has been oversold, and that it is full. We asked to be put on another flight and they said the next ones leave tomorrow. We were told we had to go wait in another line to arrange a flight or refund. We waited in that line for almost 1 hour, and the employee gave us an email address written on a post it note, and said if we wanted a refund to email them. Just an awful airline. Some other passengers wanted the flight the next day and Fly Dubai offered them a hotel for the night but said the hotel is full. The airline has an awful check in system, awful customer service, and has yet to offer us a refund, or even reply to the email we sent them six days ago. Regardless of their ticket price I will never fly with this airline ever again."
Pros: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Cons: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."
Cons: "Arrived 40 min before flight and was denied access. Lost my first plane."
Pros: "Everything was great"
Pros: "The crew were very nice and supportive"
Cons: "At the boarding, I was supposed to have an aisle seat, he gave me a middle seat ticket. I didn't realize that except after I'm on the plane. The crew were supportive and managed to fix this"