|Avg. Flight Duration||6h 33m|
|Flights Arrive in||Seoul|
|Flights Depart from||Singapore Changi|
|Airlines||Scoot, Malaysia Airlines, China Eastern, Cathay Pacific, Vietnam Airlines, China Southern, Singapore Airlines, Air China, VietJet Air, Sichuan Airlines, Garuda Indonesia, Asiana Airlines, Korean Air, XiamenAir, Philippine Airlines, Japan Airlines|
Pros: The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.
Cons: As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.
Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.
Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.
Pros: Good price. Was on time, seats were comfortable, helpful staff
Cons: No use of headphones 30 minutes before take off and arrival
Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.
Pros: Nice aircraft, on time departure and arrival
Cons: reclining seats only in business class, not lay flat. pay for everything except the bathroom
Pros: Excellent crew. Good food. Comfortable seats even in coach.
Pros: Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew.
Pros: The flight was pleasant, the staff were delightful, and the plane (a new 737-800) was very comfortably configured.
Cons: Check-in took an intolerably long time (45 minutes).
Cons: Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.
Pros: Everything was great!
Pros: Surprised at the variety in food offered (2 different dishes), check in was easy and quick. Blankets and pillows were provided on each seat.
Cons: Seats were not as comfortable as I wanted but I was in coach so you get what you pay for. I traveled from NY to Japan with a connection in China and I would definitely do first class next time only because those seats reclined more and they had more space. My coach seat would be fine for a shorter flight.
Pros: Seats reclined more than normal (in coach)
Cons: Disappointed there was only a fish dish which was offered as I don't eat fish. The seats reclined more than normal and was exited about how comfortable they were until I was told (not asked) to put it upright because the person behind me was eating.
Pros: food was good, enough movies, and stewardesses hard working. was sitting in the economy comfort seats
Pros: I like that china eastern upgraded their planes and they have individual entertainment in each seat. I like that the plane is newer and clean and nice crew
Cons: The food is gross and needs to be freshened up but i like that they do feed you a lot
Pros: The flights were on time and the staff were very helpful with everyone’s needs.
Pros: Too cramped
Pros: Very professional
Pros: Good service
Pros: Second time in less than two years and satisfied on both trips. Good work Cathay Pacific.
Pros: On time ...
Cons: Seats were too small! No personal hygiene kit available in long flight .... bathroom faucet was not clean. Some stewards and stewardess were not helpful but some are. I asked for help but one stewardess did not respond but one did help and was helpful. Ground crew were courteous and helpful.
Pros: Comfortable seats
Cons: No vegeterian meal (all options include meat); the staff spoke English poorly; no media system; pretty old airplane
Pros: Onboarding went well and bagage was out fast in Nha Prang
Cons: Seats at Vietnam Airlines are hard and old. Do not sit well so would not take a long flight with them despite that the crew is very professional.
Pros: The system cancelled my ticket & need to buy a new ticket
Cons: Non action from airline & IRRESPONSIBLE replies from customer service
Pros: Short flight
Cons: The airport is about 40 km away from Nha Trang
Pros: The air hostess was very friendly, smiling, and responsive. She went out of her way to please the passengers.
Cons: The full meal was served early in the morning instead of breakfast.
Pros: The interior was clean and the seats are quite comfortable in economy.
Pros: The plane is quite comfortable and took off on time.
Cons: The food and the crew members. Provide more options of foods and serve water/juice more often. The crews need more training for customer service/ polite communication.
Pros: Food was good.
Cons: The seats were too narrow.
Pros: On time quick easy boarding. Decent plane and reasonable cost
Cons: 30 minute wait to retrieve baggage
Pros: excellent - comfy plane, great service, excellent stuff.
Pros: The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent.
Cons: My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time.
Cons: Old plane. Technology didn't work
Pros: Liked everything from service to comfort
Pros: Red wine was good
Cons: The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!
Pros: Friendly flight attendants that attended to each need when asked
Cons: Noisy children at all hours during entire plane ride, entrees weren’t very filling not tasty.
Pros: Pretty much on time. Normal professional and reliable flight by Air China crew. Tracking the flight on video is very much appreciated.
Cons: Poor selection of movies. The usual choice of beef and fish. How about a more creative dish such as pasta?
Pros: Relatively comfortable, easy flight
Cons: No entertainment options. We were delayed a good amount, just sat on the runway.
Pros: Good connection time. Not too long, not too short. Just fine.
Pros: Good pilot and crew, comfortable seats because we were given the ones right behind the exit row seats with some leg room.
Cons: Our original flight time was delayed the first time, and then it got delayed AGAIN about 45 minutes after we got to the airport!
Cons: No free water on a 5 hour flight. Poor choice of snacks to purchase. No leg room. Chaotic at boarding time. Expensive for the service
Cons: Flight was delayed an hour and a half without any information as to why. Major grievance was baggage policy. My wife and I have been traveling Asia for the last 7+ month and taken 35 flights to 10 different countries. This is the ONLY time we were told we needed to check our bags (which are both soft-sided and weight ~7kg). Apparently our small backpacks also counted toward the carry-on limit, which would have been fine if not for the following two contradictions: this was our THIRD flight with VietJet Air (one from Siem Reap to Hanoi, Hanoi to Da Nang, Da Nang to Ho Chi Minh) and we didn't have to check baggage the first two. We also saw at least half a dozen people get on our flight with either bags larger than ours, or carrying three pieces of luggage. Either enforce all the rules for everyone, every time they fly the airline, or not at all.
Pros: Plane was clean and boarding was efficient. Good value. Flight was on time.
Cons: Online booking experience was confusing as I was rerouted to Kiwi. Tried to pay for both bags at time of booking but was told due to a technical issue I had to pay at the airport. When checking in was forced to pay in cash. More of an inconvenience and caught us off guard. Plane was old and seats were very small and uncomfortable.
Pros: Flight Cree good
Cons: Seats, no jet ways to board or deplane
Pros: Crew is nice and always ready for helping.
Cons: Food was terrible and not fresh
Pros: gate staff very helpful in assigning seats. flight smooth and flight staff competent. Choice of 3 meals in economy. Nonstop flight to our destination a plus.
Cons: Cannot select seat prior to flight.
Pros: The crew was friendly and efficient. The check-in was smooth and they explained how to get to the gate location. The flight left on-time and arrived early.
Cons: The plane was very warm and the AC was either turned off or set to a high temperature. There was no cold drinks and no ice on the plane and drink service on the four hour flight was only immediately before and after dinner in a small cup. Bring something to drink with you. Entertainment was a Chinese movie on a small overhead screen with English subtitles that were too small to read. Unlike other flights on the same airline, we were not offered a choice of meals.
Pros: Plane departed on time. There was food service and 2 beverage services.
Cons: long wait to get to our destination gate.
Pros: Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages.
Pros: I LOVED the Flight Attendants' uniforms. Smile!
Pros: Food and beverage service
Cons: 45 minutes delayed when departing
Pros: Fast boarding
Cons: Food is low quality. Nothing special.
Cons: I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses
Pros: Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food
Cons: Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster.
Pros: Great leg room, comfortable, good food
Cons: Entertainment screen not working
Pros: After took off 5-6hours later very bad smalls comes from the bathroom.
Pros: Good entertainment selection! Pretty up-to-date movie list, as well as music albums. I liked the food selection as well.
Cons: Quite a tight squeeze, but bearable.
Pros: - Excellent leg room for Economy - Adjustable height foot rests - Impeccable service from flight attendants - Decent selection of media entertainment
Cons: - Potatoes overcooked.
Pros: Excellent service
Pros: Good experince. Crew was fantastic.
Pros: Services, and the large comfortable plane.
Cons: Long flight
Pros: Koreans are naturally respectful, making for a very pleasant flight
Pros: The cabin attendants were very attentive. Food and beverages were appreciated. Hot cloths to refresh ourselves were also appreciated. Needless to say, the skill of the personnel in the cockpit is also acknowledged. The blankets, pillow, and water were also a nice touch.
Cons: The seats were comfortable, but I wish they had more cushioning for this long flight.
Pros: The food choices, included Korean dishes. The disposal slippers are great when taking shoes off. The air hostesses were friendly and helpful. Good leg room.
Cons: Movie selections were not that great, many good current movies were not available. Seat does not have enough lower back support, was literally having to sit on my pillow and blanket due to lower back pain.
Pros: No problems for the price
Cons: Ok no problems for the price
Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.
Pros: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China
Pros: The flight was fine
Cons: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.
Pros: Flight was pretty smooth.. takeoffs and landing was great..
Cons: Crew was not trained in customer service enough.. they where walking and serving at different times..most of the times you can see them bumping at each other..
Pros: First let me say I am a big fan of Philippine airlines. The customer service is outstanding, I am always made to feel very comfortable and the movie selection is great. I would give them a 10/10...if it weren’t for the surprisingly below-average special meal selection....read on...
Cons: I have been a gluten-sensitive foodie for 7 years. I am not vegetarian. I still eat sugar, salt, spices, dairy, and fat. I have order a GF special meal for the past 3 or 4 trips I’ve flown but I always end up asking for one of the regular meals instead because the GF meals are SO awful. They are completely devoid of all salt, sauces, spices or any flavor, and are so bland that it’s like eating astronaut cardboard food. For example...the last flight I took (Manila-San Francisco), the regular meal options were a chicken sausage dish with some mashed potatoes and veggies, a wonderful colorful julienne vegetable salad, a flan pudding (GF by nature) and some bread with butter. The other option was a delicious smelling pork belly over rice (seriously some of the best pork belly I’ve ever had) and some veggies with the same sides. Everything was gluten-free except for the bread roll and looked much more colorful and fresher overall. By contrast, the GF “special” meal that I received was a plain chicken breast with no salt, steamed veggies that were overcooked and mushy to the point of colorless baby food, with no spices or sauces, a watered-down fruit salad, a rice cake with no butter and a banana instead of dessert. I was amazed at how bland and flavorless it was. Gluten-free does not mean sugar-free, low-fat, or dairy free. It simply means the absence of wheat flour. I still like sauces and spices. And I still like butter. A non-fruit dessert would have been nice. And since when does gluten-free mean flavor-free? I would have MUCH rather preferred the regular meal option with just a gluten-free rice cake substitute. Thank god they had extra regular meals for me to eat instead. Point being…if you’re not extreme celiac and just gluten-sensitive, I recommend ordering off the regular menu and just omitting the bread roll. The flavorless meal isn’t worth it!
Pros: Nearly empty flight and was able to move to different seat for added comfort
Cons: Selection of inflight entertainment was very limited. Boarding was very unorganized at the gate
Pros: not full
Pros: All good. New plane, pleasant staff, on timr
Pros: Everything was great!
Cons: No onboard entertainment
Pros: Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew.
Pros: Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes.
Pros: Nothing special
Cons: At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs..
Pros: Hands down Jal is the best airline japan has to offer!
Pros: Food was great
Cons: It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice....
Pros: Nice seats. Ample leg room.
Pros: Overall is good :)
Cons: Almost missed my flight - they could not locate me as a ticketed passenger
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