|Avg. Flight Duration||7h 11m|
|Flights Arrive in||Tokyo|
|Flights Depart from||Singapore Changi|
|Airlines||Scoot, Malaysia Airlines, Air China, Delta, Vietnam Airlines, Philippine Airlines, Cebu Pacific, China Eastern, Thai Airways, Singapore Airlines, China Southern, Japan Airlines, Garuda Indonesia, China Airlines, Cathay Pacific, ANA|
Pros: It was a good flight
Cons: The long delay......
Pros: The departure time was delayed but the crew made every effort to arrive on time. Kudos to the pilots. The cabin crew was excellent.
Cons: I get that it’s a budget flight, so no frills. I wasn’t expecting bottled water but at least offer some water in a cup. The water bottles being sold was expensive and too small. They encourage us to stay hydrated but not everybody can keep shelling out money for water, and strictly no outside food or drinks. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule.
Pros: QUIET ZONE
Cons: FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS
Pros: We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again.
Cons: I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!
Pros: The ground supervisor offered me access to gold lounge. It was a nice effort since his boss said no to upgrade.
Cons: Flight rescheduled without accommodation offered. When asked for upgrade for flight as compensation for 18 hours lost time supervisor said no No vegetarian food options. Said they will compensate me for my expenses once I file a claim which takes months of pestering airline for.
Pros: Everything was really good
Cons: But the flight left and arrived 30 minn late!
Pros: Everything was great!
Pros: On-time departure and on-time arrival.
Cons: Perfect flight
Cons: The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies.
Pros: Boarding was easy.
Cons: Food ! Tasteless and bald..
Pros: The 748 is nice and new and in premium economy the legroom stretches for miles
Cons: They lost our Bags! Crew did not speak english! Transferring is a pain! Food was very poor quality
Pros: Entertainment was good quality, and had a good variety of games and movies. The food was also pretty good, and provided pretty good headphones.
Cons: The plane departed 1 hour late, and arrived 1 hour 15 min late, and we barely made our connection on time. The crew gave full cups of drinks to the Chinese passengers, and half full cups to the people of other races. I was sitting in a row of 4 seats, and the person next to me couldn't get anything, so they asked me to get water for them. I asked for water for me, and tried to ask for water for the person next to me, but the crew member just ignored me. I asked her 6 times, and she just wouldn't pay attention to me, so the guy next to me didn't get water.
Pros: The crew was great.
Cons: The seats could gave been more comfortable.
Pros: Crew is always friendly on Cathay. Cathay operates this flight.
Cons: They could have acknowledged my emerald status. They could have upgraded me to premium economy. That’s about all. It was a basic economy seat so not so great. Terrible space under that seat - blocked by video machinery.
Pros: Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take.
Cons: Don't call it "food." the meals were terrible. Also stop creating so much single use plastic.
Pros: Efficient, cheerful crew
Cons: Stop making seats smaller! The added revenue from 10 squeezed seats is not worth the discomfort it causes.
Pros: Early departure
Cons: Absolutely nothing
Pros: small and uncomfortable
Cons: respectful size seat
Cons: Delayed by almost 2 hours.
Cons: The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either.
Pros: Attentive crew. Good communication. On time.
Pros: Supper nice and sweet crew! Good food, nice service, comfortable chair <3
Cons: Delay 15’
Pros: This was a codeshare flight operated by China Airlines. I sat in 69A and had plenty of leg room. The entertainment options were excellent to include the flight map. The map is probably the best one I have come across. The cabin crew provided excellent service and were attentive.
Cons: The boarding procedure was confusing. Economy was divided between Zones 1 and 2. However, the boarding pass was not clear which zone it was assigned.
Pros: The crew
Cons: Stop trying to be cute with boarding procedures. It adds more frustration as it is.
Pros: Crew male
Cons: Should be ontime
Pros: Almost 4 hours. Reason 'traffic." Lame
Pros: i like d plane used. its 330 wd new biz class lie flat seats.
Cons: Slow checking and too much time to wait
Pros: The plane
Cons: Be ontime
Pros: Seat was ok. A little hard, but reclined enough to help. On time-a rarity for Cebu Pacific.
Cons: At least a small meal and drinks on a 8.5 hour flight.
Pros: Friendly crew, quick boarding, landed ahead of schedule!
Cons: The cabin temperature was too cold!!
Pros: I liked that everything was fast and easy with no issues
Cons: More than 1 hr. delayed flyt
Cons: No earplugs, TVs are too far away to read the English subtitles.
Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.
Cons: This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)
Pros: While the business seats weren’t as comfortable as the pods, they did go flat for a decent sleep but they aren’t as wide,you need to be traveling as a couple if you have a window seat if you want to get out while the other person is asleep.
Pros: Flight was comfortable and we were well looked after by the crew. Several meals and beverage services throughout the flight.
Pros: Means of transportation in Bangkok is well organized and very accessible.
Pros: The dedicated check in area that led to its own screening and immigration
Cons: Food service was a little slow, not a good selection of movies
Pros: I like respect that worker in airplane did it
Cons: Food and price
Pros: Well done to all the crews.
Cons: What i did not like most is the temperature inside the plane but am glad the airline provided blanket to warm our body.
Pros: The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!
Pros: The service is exceptional!
Pros: Service was excellent, always with a smile.
Pros: Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious.
Pros: loved d bnew 787 dreamliner planes. loved d medium haul biz class seats.
Cons: everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling .
Pros: Food, crew, boarding experience, to wit.
Cons: Nothing really. I was totally disappointed with the other legs, but this last leg was exceptional. Not sure if I’ll ever consider flying with China Souther Airlines though.
Cons: I lost my bag, its untraceable right now . The airline was not that supportive and i haven't heard from them till now.
Cons: It’s a very long flight and I had the unfortunate luck of getting a broken entertainment unit.
Pros: Overall, the service is good.
Cons: There is still room for improvement. Flight attendants need to be better trained in dealing with passengers. Spend the time to "listen" thoroughly instead of saying "OK I know" & then fuffill the passengers request. Sometimes, little details matter, even they did the job right. Try to do better!
Pros: Courteous and accommodating crew
Cons: Food was so so.
Cons: Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund
Pros: Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight.
Pros: Crew was very pleasant
Cons: Missed my flight due to Customs. But AA took good care of me and got me on next flight. Wish layover was a little longer. Missed flight by 10 min
Pros: Perfect in all aspects. Will use them again for all my flights.
Pros: Privacy of window side seat
Pros: Just a very nice. flight. No worries.
Pros: Amazing in business class
Pros: Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food
Cons: Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster.
Pros: Food and beverage service
Cons: 45 minutes delayed when departing
Pros: Boarding on time, efficient flight, handled well, on time at destination.
Cons: Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda.
Pros: staff service very good, price is good
Cons: crowded flights. seats too close
Pros: I liked that cleanliness and the blankets were really nice! I liked the selection of entertainment. The food was alright for getting meals on a airplane. The staff was very nice as well.
Cons: The space was very small and if someone tall is sitting behind you, you cannot our seat back at all so for a 15 hour flight that’s pretty bad. Everything else was good!
Cons: Waiting forceherlchsir at Taipei and boarding plane took all of the 1.5 hour layover. Not very organized.
Cons: China Airlines website does NOT allow you to choose your seat even thought I purchased my airfare well in advance.
Pros: Service & price
Cons: Not much legroom for economy customers, limited entertainment & food selections
Cons: It’s front row business class. First of CX needs to be upgraded like the 777-300R, full recline , 4 seats in one row instead of 7. Specifically seat 12c front rower, when the foot rest comes up, there is no room for your feet, if you have long legs. Very uncomfortable for an expensive ticket
Pros: The crew was nice. Seat space really cramped
Cons: On my return flight from Hing Kong to Vancouver, which is a long flight, the passenger in the seay next to mine slowly encroached on my seat space to an unusual extent. The seats in economy are really cramped!!
Pros: The crew was professional and friendly.
Cons: No bottled water on the plane. Tap water was lukewarm. A blue light came on constantly in the darkened cabin. Would never fly the airline to Hong Kong again.
Cons: Flight was suspended I was not notified before I went to the airport
Pros: Plenty of legroom in economy.
Cons: Vegan food option unimaginative. Tomatoes used in every dish!
Pros: The staff is friendly with attention to detail
Pros: Best leg space, new air crafts, kids gifts
Cons: Food choices are very average. Nothing for vegeterians if you do not order in advance. English language accouncements were not clear at all - not great for an international flight
Cons: They should’ve let us wait in the boarding room instead we all waited in the flight cabin, in our seats for 5.5 hours during the entire time of the flight delay. It was really terrible.
Pros: The crew was really nice, saw them help several people put their luggage in the overhead bin.
Cons: There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow. And on top of that we paid too much to check in a bag when we arrived at the airline desk because we didn't include it through our Kayak booking. Had we known there was a method to follow, we would have to avoid the excessive fee.
Pros: On time
Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.
Pros: Easy and cheap
Cons: If they have a policy that passengers cant eat food bought outside the aircraft they should make sure that they have variations/choices on their menu. I can only eat fish but they dont have it on their menu so i brought my own food but the crew asked me to stop eating it because it was not allowed. Im hungry and tired and was upset that time.
Cons: Economy class seats are getting tighter and smaller. When person in front reclines the seat you do not have much moving space left
Cons: He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me.
Pros: Friendly crews
Cons: Seat allocation was not proper for maximum comfort as flight wasn’t full
Pros: Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes.
Pros: Everimg went smoothly, from check in to boarding and flight. The ground and flight crew were helpful.
Cons: Nothing for this trip
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