Find Cheap Flights from Singapore Changi to Tokyo Haneda (SIN - HND)

This was an extremely efficient service. The crew were very attentive, the aircraft was very comfortable and quiet - although more legroom would have been better!!

Nothing

Boarding and food was ok, staff friendly

Poor communication about delay, old entertainment system

The in-flight service is better than others.

The check-in process at Heathrow is a chaos. I’m not sure who’s responsible, between the Airlines or the Airport. It sholuld arrange separate rows between those already check-in online and the others. I also saw the officials let some (1-5) group of (3-8) people each bypass the long queue, without reasons. The seat and leg space are so narrow that the direct 10+hour- flight is not so comfortable.

I travelled with my 2 friends but none us were given a seat together. We requested few times and they wouldnt allow.

Very comfortable seat in the exit row and entertainment to choose from offered a wide variety of current and older movies, I was very impressed and will for sure book through China Eastern for my next flight to Hong Kong next month

Breakfast was a bit bland but nothing bad

The seats are very small and the food was horrible. The flight attendants were rude, they actually rolled their eyes on you when you asked for water

Full plane yet service went well.

Pulling out of charge cords and ear phone so early in the landing process. Both time 30 minutes before landing. Should do landing check closer to touchdown.

All is good. Check in great. Boarding great.

Don't like crew pulling out my charge cords or ear phone jack so early into the landing process.

Cabin temperature was very cold

Service.

On time and good service from. Cabin crew

Boarding on time, efficient flight, handled well, on time at destination.

Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda.

Flight delayed as always

Everything was good.

The flight is on time

Immigration waiting time is long

Delay

The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see

Tickets were in the wrong name and the company that issued them refused to fix the problem. I ended up buying a second ticket directly from the airlines.

The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see

No complain

Same as my trip to Japan. Crew was great, boarding was easy, seats were pretty comfortable, food was great, and entertainment awesome. Gave socks and toothbrush amenities, along with the normal pillow and blanket.

It felt a tad bit hot in the plane. No personal vents to adjust to one's own desire.

check in went smoothly. helper was friendly and helpful.

The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable.

Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains

The cabin crew was great in services

Priority not thought

leg room!

All.

Great service. Crew are kind and friendly!

Those of us in Biz Class had to be on the same bus out to plane on tarmac. No real priority boarding. Would be better to provide transport for BC out to plane first. Only aspect of trip I found unpleasant.

Nothing really

Food needs to be improved, really not that great , the ice cream in biz class wasn’t even hagaan Daz , some cheap chinese brand , the entertainment was so so the seats weren’t even comfortable for biz class, when parking at the terminal they did not open the door in 1st class so it was tough to get out

Smooth fly. Sleep a little bit better not to shaky.some friendly passengers.

Food is ok not much but ok.

Why there’s an extra charge if you seat in row 53 below. They put me to row 71.

Planes are newer and clean. Seats are okay. The IFE system is great!

The food is below standard. For a globally resurgent airline, CZ should focus on serving international cuisines for the global population it is now serving.

China Southern's people in Guangzhou are helpful and attentive. The boarding process goes as well as it can when boarding a plane that seats over 500 people. I enjoy flying on the upper deck of the A380. Even though the entertainment system went out late in the flight, it couldn't overcome the helpfulness, and friendliness of the flight attendants. China Southern's flight attendants are the best in the world.

The crew is very friendly , hard working and helpful.

Food

They put us up in a hotel

We missed the connection due to airline delays. So the flight they're going to get us into Bangkok will happen the evening of the next day. If they can get us the ticket change.

I can choose the seat

Boarding no advert, rush disorganized and unfair personal at the gate. In the plane no smiling, but i understand during the trip why. The staff got problem with the Vietnamese people who do not respect and listen the rules. Its really hard for them to work .

Short flight

The airport is about 40 km away from Nha Trang

Toilets need to be cleaned up from time to time during the flight and supply of toilet paper etc... should be at hand. It takes too long to disembark passengers.

I only fly Vietnam airlines within Vietnam.

Great service

Not a thing

Better airlines

Everything! New aircraft DREAMLINER

Pushy Chinese people acting like someone is trying to take something from them!

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

Bangkok Melbourne leg was excellent. New plane. Was great. Great, friendly service.

Same limited entertainment options and despite being a new plane would 3 degrees on the tilt of the seats kill you?

the flight was online, and the checking in process was fast and efficient

Efficient and friendly staff.

Bad choice of in-flight entertainment.

The dedicated check in area that led to its own screening and immigration

Food service was a little slow, not a good selection of movies