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Cons: Late taking off. Late arriving. Tiny plane, no entertainment system, took everyone's carryon. Had to wait to get carryon back.Read more about Delta
Cons: Late taking off. Late arriving. Tiny plane, no entertainment system, took everyone's carryon. Had to wait to get carryon back.
Pros: Fast boarding and off boarding
Cons: Crew wasn’t as attentive. While my first flight (I had a layover) seemed extra attention and care was put into the cleanliness and order due to Covid, second flight seemed to be a little overcrowded.
Cons: Seats could have been more comfortable. No space. Food made me sick.
Cons: Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!
Pros: Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks
Pros: I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe.
Pros: There was plenty of space under the seat in front of me for my personal items.
Cons: There was an issue with a part on the plane so the flight was delayed so it could get fixed before takeoff. That is not a big deal, I'd rather it be safe than on time. But the way crew and staff handled it was pretty unprofessional. No one seemed to know what was going on or what to do.
Cons: Best option across the pond, amazing upgrade prices
Pros: Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free.
Cons: The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows.
Pros: The crew was great and also the snacks.
Pros: Quick Boarding Awesome staff
Cons: We were late getting into ATL.
Cons: Plane too small to have any on board entertainment
Pros: Food good
Pros: Great service!
Cons: Leg room
Pros: It was on time
Cons: Plane too cold.
Pros: Quick boarding, great seats and everything went on schedule.
Pros: The fact that I was so relaxed.
Cons: The food
Pros: We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.
Cons: We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?
Cons: Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W
Pros: Nicest staff
Cons: Nothing at all
Pros: El cumplimiento de vuelos
Pros: The pilot and the stewardess were very polite.
Cons: Standing on line,it was slow cause only 1 person was help people check in. It would been better if everyone could check in with the kiosk machines. After half an hour than another person came to help. TSA move more fast cause so many people were working.
Pros: The flight & landing were smooth, and we arrived a few minutes early.
Cons: The entertainment system & WiFi were out. Wasn’t able to charge my phone either as the outlets weren’t functioning properly.
Pros: They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston
Cons: Was informed the flight delay due to equipment ,
Pros: in Charlotte
Cons: delay on flight
Pros: The crew was extremely nice and helpful.
Cons: Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight.
Pros: Crew was friendly and efficient
Cons: Very minimal legroom. Screaming children behind me kicking my seat during flight
Pros: Leo was friendly and helpful, a wonderful presence on the flight.
Cons: Multiple delays in Atlanta
Pros: Nothing other than it was over quickly.
Cons: Seat did not recline at all.
Pros: I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!
Pros: Leg room was descent
Cons: Excessive delays. Was scheduled to leave CLT at 3:21 PM, then rescheduled to depart at 423; then waited on the tarmac to take off for about 45 mins total; didn't arrive in NYC until around 718 PM; very long day with Delta Airlines.
Pros: Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional.
Cons: A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins.
Cons: The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!
Pros: The crew was personable and kept us informed regarding the trip. The Flight Attendant was very attentive and went above duty to ensure our comfort.
Cons: I didn't t like the overall design of the plane - it was small.
Pros: Flight attendant was excellent and pilots did a great job with weather
Cons: Delayed multiple times. I have been traveling 13 hours and am still not in London.
Pros: Having status. Always on time. They run their schedules like European trains.
Pros: The customer service of the middle aged White frmale FA
Cons: The seats were small
Cons: lost mom's glasses
Pros: The crew & pilot were awesome. At least they provided snacks & water while we waited and kept us informed of delays the whole time.
Cons: My flight was delayed then cancelled with no option to seek a seat on an alternative airline. I had to fly standby. Fortunately, I was able to get a seat on the 3:30 flight (my original flight was scheduled for 10:45am). When I arrived at my destination I was exhausted from spending all day in the airport!
Pros: There is no rating selection for not applicable under entertainment, unless your asking about watching other passengers.
Cons: Leg room was awful, and flights left late for no reason.
Pros: great boarding crew for an early morning flight.
Pros: Free upgrade to Economy Plus
Cons: The flight was delayed an hour
Cons: My mother, Linda Thompson, has a progressive neuromuscular disorder, Dystonia. Along with this condition, stress can bring on non-epileptic seizures. My mother has had to endure one of these seizures due to the stress that this incident had put her through. As my mother's power of attorney, I am helping her vocalize this incident that she has experienced. The image below shows the spot where she was left, in the Atlanta airport, in her wheelchair. Delta airlines says they provide safe, accessible travel to all of their passengers. That includes providing an employee to transport physically disabled persons to and from their flights and to their shuttle. An employee accompanied my mother when she got off of her plane arriving in Atlanta from Charlotte. This employee was obligated to transport her where she needed to go. Due to her first flight being delayed, she missed her connecting flight in Atlanta, and had to stay the night until the connection could be made in the morning. They provided her with a voucher to a local hotel and a shuttle to that hotel. The employee who met her at the gate was obligated to help her get to that shuttle so she could get to her hotel in time. As many of us may know, Atlanta airport is one of the largest. You might need to take a train to get from one area to the next. It would be very difficult for my mother to walk that distance with her cane, and that is why she needed a wheelchair. The inconsiderate, selfish employee of whom needed to transport my mother to her destination was coming to the end of his shift. He attempted to hand my mother off to another employee at the desk while she was getting her voucher. Told her it was the end of his shift and he had to clock out. She told him, "You can't leave her here". Her statement, and the way she stated it, made my mother feel like she was a piece of luggage. She ignored it and let the employee take her on her way. She just wanted him to take her to her shuttle so that she could get to her hotel and rest. That did not happen. He strolled my mother along for a moment until they were out of site. They approached a gate, of which was empty, and he told her to wait here for an agent to come by. He left. She waited...and waited. No one ever came and assisted her. She was left like a piece of luggage in the middle of the Atlanta airport with no one around. My mother was treated like a bag that someone did not want to carry around anymore. This situation and the selfishness of that employee makes me think of who else could have been treated like this, or who else could be treated like this in the future. Help me spread this message so that something can be done about this issue. Delta has already been contacted, they do not care enough to do anything about it. I bet they will if this message gets heard by their potential future passengers.
Pros: Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip
Cons: Plane too small.. Nothing but one beverage given all flight
Pros: Staff all was good.
Pros: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!
Cons: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!
Pros: New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job.
Cons: I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue.
Pros: Clean, quiet and the staff was attentive.
Cons: The meal was average
Cons: Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor.
Pros: The crew was fantastic, never bothered sleeping people, and had a great trip.
Cons: Nothing, best transatlantic flight I’ve had so far honestly.
Pros: Care was amazing plane was spacious and new lots of entertainment
Cons: Food could have been better
Pros: Clean and comfortable airplane
Cons: Entertainment wasn’t working the entire flight
Pros: Short flight, left and arrived on time.
Pros: Flight was in time with no delays. Arrived in Germany early!
Cons: The size of the seats is horrible. Can barely move. When the gentleman in front of me declined, his seat actually hit me in the face.
Pros: ,Crew was amazing, took extra care of passengers.Very polite and friendly.
Pros: The crew was amazing, courteous and very prompt. The airplane was very clean and comfortable. Very comfortable flight.
Cons: A seat in first class would have been even better
Pros: The crew was great and the snacks provided were delicious!
Cons: The plane felt slightly outdated and was pretty loud the first part of the flight
Cons: A little bit turbulence
Pros: Good service overall. Great crew.
Cons: Nothing in particular.
Pros: Great reminder. Perfect communication about dalays etc. I will book through Kayak again
Pros: We paid extra $200 round-trip so that my 6’4” tall husband and 6’2” son could have extra legroom. There was at least an extra foot of space between the end of their knees and the reclined seats in front of them. Wow. It was worth it! We had the aisle behind business class, and with only 3 middle seats vs 4, even our aisles were comfortably wide. The seat comfort has improved greatly from past flights on Lufthansa. The small pillows at each seat were comfy. We liked that the silverware was actually metal instead of plastic - nice! Loved loved loved the free good quality alcohol! Air temperature felt comfortable to us doing the entire flight – normally these flights are freezing cold.
Cons: The food was so-so. Not shocking - but you asked. At least the rolls were tasty & we loved that true unsalted butter was provided!
Pros: The whole trip went smoothly. The price was right. There was a very bad storm in Charlotte before departure. Lufthansa made a delay, and I was very happy about that decision. They were very informative about connections, and emailed important information. Friendly, competent staff!
Pros: almost hrly refreshments courteous crew calm demeanor
Pros: The snack/ breakfast was not very good
Cons: Long flight
Pros: We had a 2 hours delay but the captain was professional and the next flight was rebooked
Cons: We didn’t liked the food - awful chicken teriyaki, cold muffin for breakfast and the crew- so unprofessional and with attitude.
Pros: Using United with two flights a day out of Charlotte. A mistake. This is not the first time we had problems with United out of Charlotte. We missed our other flights and sate still in Washington and will lose a day of our vacation. United wouldn’t give us a voucher since it was supposedly weather related so I had to spend additional $100 for a room in DC.
Cons: Do not use United out of Charlotte they have the worst customer service. With two flights a day you have no options. The other thing is there flight to Washington is so late you can’t switch airlines.
Pros: Everything worked very well.
Pros: Friendly crew and great food. Didn't have to wait long to be boarded.
Pros: food was above average drinks were provided often entertainment selection was great staff was well mannered and smiling
Pros: Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing.
Cons: 4 hours delay
Pros: On time
Pros: Food was good. Flight attendants were good.
Cons: Luggage didn’t make it to my final destination . The fact my luggage was lost might have made my reviews of other areas more harsh than actuality
Cons: Delayed and therefore missing my connecting flight. Still needed to check in on time as if flight was not delayed. Being stuck in AP for 6 hours. Carry on is ltd to 8kg. My empty carry on weights 6kg. What is next with airlines? Travel without luggage? Stop gauging your customers.
Pros: No problems and great food service
Pros: This was my first trip to Europe and I flew Lufthansa. They really have it together on this airline. From the two meals served to the alcohol option I didn't choose, to the entertainment options on the screens to the attendants onboard. I can't find one fault with this process. I saved hundreds of dollars through this site! I'm currently only to my original destination and will update when I've returned to American soil.
Cons: I wish I had a foot rest like those in first class, but then I understand why I don't.
Pros: We had seats in last row 46 during flight to Munich .,it wasn’t enough legroom for me ,mom was ok . Because we were the last people who received dinner we didn’t get any choices , food was just poor for both for us but another passengers were satsifeted Crew was fantastic the best ever ,very pleasant, informative , happy to serve us . I love flighting Lufthansa , they have wonderful people working there .
Cons: Food was poor , but drinks were great.
Pros: Crew did a great job making up time for late start
Pros: Loved having a real glass and real stainless fork and spoon rather than plastics. Liked the better quality (heavier) blankets and pillows. Loved the cleanliness of the plane. Impressed with the space of the Premium seats even though I did not have one. Loved having warm bread/roll with evening meal. Seat head rests could be raised to help taller people.
Cons: Headphones in the back of the seats were two pronged and did not fit the display. Attendants offered appropriate headphones at first of flight, but I did not understand what was going on. Seats were a little hard. Some of the mesh pockets on the backs of seats were not properly attached at the bottom and items placed in the them would fall through.
Pros: Service was exceptional and prompt
Pros: Left on time and arrived 35 mns early, can’t beat that ( ok we had tail winds)
Pros: The Lufthansa crew is always wonderful as always.
Cons: screaming and kicking child behind my seat, with no way to "escape". I had a severe cold and that was certainly not something I needed, I tried to get some rest, but that was impossible. The seats are getting smaller and smaller, hardly any legroom whatsoever. Also, what I had planned on bringing on the aircraft as carry on (which was my work equipment, tablet/printer etc), I had to check in as luggage because it was "overweight" meaning more than 8 kg and pay ADDITIONAL $200 (in addition to the $100 I already paid for one suitcase). I've seen many passengers with "heavy" carry on, which they were apparently allowed to bring into the cabin without any problems. I had never had to pay for any carry on, and I am seriously considering using another airline for future business travel.
Pros: Best international flight I have been on. Staff was very accommodating.
Cons: The wifi was not working, but we still had in flight entertainment.
Cons: Late one hour. Apparently equipment failure
Pros: At least should have good brands of alcoholic drinks. Ugly mag limit the no of drinks consumed but keep better standard drinks
Cons: Flight was delayed
Pros: See above
Cons: Seat space is limited and if one is traveling from us to India both the planes have same entertainment channels
Cons: The special meal I got was not the same as I ordered.
Pros: There was plenty of room (even in economy), good food, and a friendly staff. I enjoyed having my own TV screen where I could watch movies and listen to music. I've traveled to Europe several times and Lufthansa is the best airline!
Pros: The crew was great and loved the pre boarding with my children.
Cons: That had to be the most uncomfortable flight to France I have been in. There was no leg room at all.
Cons: Everything was good not great
Pros: Everything on time
Pros: They walked extra miles to confote customer all the service at any leavel was best without tension.
Pros: Nice crew, good food.
Cons: Both bathroom were not working in business class area.
Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.
Cons: Move the drapes a few more inches back.
Cons: Boarding was crazy. Could not everyone in the gate area.
Pros: Flight arrived on time
Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.
Pros: Slow service.
Cons: Better communication!
Pros: Seat was comfy and spacious for economy class
Cons: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.
Pros: The friendliness of the crew
Pros: General flight journey
Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.
Pros: Everything was smooth and effortless.
Cons: Can’t think of anything.
Cons: The plane was very hot
Pros: Overall KLM experience is good
Cons: Food quality was mediocre for a business class flight.
Pros: Being fed was amazing and watching free TV was great!
Cons: I wish there were personal fans because it got uncomfortably hot sandwiched between people
Pros: Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short.
Cons: Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret.
Pros: I love the food
Pros: Seating is tight. The crew was great !
Cons: As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights.
Pros: Quick flight
Pros: Friendly and efficient crew. I travel KLM often and always enjoy the flights.
Cons: There were several flight delays and gates were changes a few times.
Pros: Everything OK
Pros: Gaps between seats are very narrow.
Cons: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.
Pros: Short flight and being able to escape from drunk belligerent Passenger on previous flight
Pros: Employees were very friendly
Cons: The seats were very small
Pros: Very friendly onboard personnel - I really had kind of homy feeling.
Cons: The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!
Pros: The boarding was easy and you didn't have to wait inline for that long
Cons: KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.
Pros: Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished.
Cons: Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket.
Pros: Friendly in-flight personell
Cons: Approx. 1 hour delay, which was not the airline's fault (construction on runways)
Cons: Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages
Cons: Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours
Pros: Good information and helpfil boarding.
Cons: Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area.
Pros: Absolutely nothing!
Cons: the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM.
Pros: Decent seat size. Sorta slept the whole flight.
Cons: Crowded seating, wake-up for breakfast service two hours before arrival
Pros: The cabin crew were pretty good. That's about all that was good.
Cons: I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again.
Pros: Got to Amsterdam on time and everything was great including the staff
Pros: Crew was courteous and polite! Entertainment system had some great movies at no additional cost.
Cons: Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?
Pros: Ground staff at Manchester very helpful
Cons: Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros.
Pros: Thankful for coffee being served without charge. Not all airlines do that.
Pros: From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.
Cons: The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!
Pros: I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly
Cons: Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!
Pros: Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system
Cons: Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward
Pros: Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.
Pros: great choice of entertainment content, friendly crew
Cons: Long stop over at Schiphol. Too Long!!!!
Cons: KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight.
Pros: The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character.
Cons: It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish.
Pros: Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly).
Cons: KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom.
Pros: Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas.
Cons: Nothing. This is filler text to meet min characters.
Pros: Flight attendants were friendly, but they only had limited resources to work with.
Cons: Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...
Pros: KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful.
Pros: The crew is nice
Cons: No respect of distancing the seats ; all the seats were occupied. No wifi
Pros: The rest area
Cons: The airport was cold and it should be warmer
Pros: Very friendly crew
Cons: In-flight system had some errors
Cons: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.
Pros: The seat was very comfortable.
Cons: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.
Cons: We had a short delay
Pros: Late departure, dirty, staff not friendly.
Pros: Had decent room space seats comfortable
Cons: My luggage could have arrived for a start
Pros: Great crew and prompt boarding.
Cons: Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space.
Cons: The flight delayed for 2xhours from Paris to Cincinnati
Pros: Flight was in time
Cons: Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance.
Cons: Better in flight entertainment
Cons: There was no entertainment and there was a lot of annoyed passengers and flight attendants
Cons: The fligh Washington delay more than a hour
Pros: Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given).
Pros: It was only 2 hours
Cons: Small plane, no movies
Cons: they lost our luggage very inconvenient
Pros: Quick and efficient not lying more to say or critique.
Cons: Coffee and a bread roll as a snack??
Pros: Not much but the staff
Cons: No room, boarding was slow, zero bag or legroom
Pros: Timely and smooth teansit.
Cons: Food has a way to go to be appetising.
Pros: Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy.
Cons: Nothing to complain about.
Pros: Food was good. Crew nice and professional.
Cons: Landing was not so smooth.
Pros: That flight have been short
Cons: Fly attendants have been in hurry when they served snack
Pros: Plane was comfortable and new.
Cons: Nothing really.
Pros: Free snack and drinks. Good service.
Pros: great seat, good food and drink, pleasant staff, efficient boarding and exit.
Cons: no complaints
Pros: Staff was nice
Cons: MD planes are old and not very comfortable.
Pros: Everything was very prefect and would love to fly again.
Pros: Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind.
Cons: Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came.
Cons: very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane
Pros: It was Amazing staff helpfull and fresh.. love it
Cons: Flight of almost 3 hours was not entreteiment at all just magazines.
Pros: Got pillow, blanket, headphone and eye cover
Cons: Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge
Pros: On time departure and arrival
Pros: Always like Air France. They are in tune with keeping the traveler updated.
Cons: Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!
Pros: Great crew
Cons: Food could be a bit better. White bread is unhealthy.
Pros: The crew nice people, boarding was fast and pleasant, the flight was pretty good
Pros: The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!
Cons: Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!
Pros: The flight attendant was very nice to me. TV was very good. space was enough .
Cons: We had to pay for wi fi.
Pros: Not much
Cons: Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection.
Pros: The service and food were excellent plane was clean.
Cons: No entertainment system
Pros: Flight arrived safely.
Cons: Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival.
Cons: Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday.
Cons: Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food.
Pros: The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good.
Cons: Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me.
Cons: Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts.
Pros: After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also.
Cons: After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room.
Pros: There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary
Cons: My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care.
Cons: Food was awful.
Cons: Best flight and touch down ever.
Pros: The crew were really welcoming, which is not always common on BA.
Cons: The entertainment system is tired, and the selection could be a lot better.
Pros: Crew was great. Flight on time.
Cons: Group boarding was chaotic
Cons: Flight were delayed abnd canceled
Pros: American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy.
Pros: Very good crew. Friendly. Smiling. Helpful. Short flight. 50 min.
Pros: Breakfast burritos were a nice change.
Cons: I did not like a seat under E row as the seats feel. Crammed.
Cons: Wasn’t aware of the baggage fee
Pros: Great customer service
Cons: We ate rice or pasta from America to London, London to Accra, Accra to London and London to America.
Pros: Quick flight, good service.
Cons: No complaints about BA here! Only thing is that there was a group of rowdy young men who were very loud the entire flight, and I'd wished the flight attendants would have asked them to quiet down. But I really don't know if that's appropriate/part of their duties!
Pros: Flight was safe. Pilots did fine job.
Cons: Plane was filthy. Crew did not collect rubbish throughout the flight except once immediately after each meal service. I went to the back to throw away my and my seat mate's rubbish, bins were overflowing and untidy. seemed to put out crew members when I asked for a cup with ice.
Cons: Screens were difficult to maneuver. In some instances wouldn't open.
Pros: Excellent customer service.
Pros: Could be better
Pros: I thought the staff were helpful and professional. I had enough legroom and there was room for my wedding dress to be hung, although it was slightly small.
Cons: There was a lot of turbulence but I know this is not the fault of the airline. Additionally, the in-flight entertainment was not working properly and this had to be reset on request. There were no wet towels/wipes to wipe our hands.
Pros: Good pilots. Safe flight.
Cons: No free beverages between Milan and London! This is the very first time I have not given free water!
Pros: I like that they upgraded the seat. My other flights, however, were garbage. This particular one was pleasant.
Cons: Dude with stank breath constantly burping in my direction. Not your fault, I know.
Pros: everything else was fine
Cons: Food was not complementary
Pros: The plane was not full and therefor gave us an opportunity to spread out.
Cons: No complaints as this flight was pretty empty we had all the room we needed
Pros: The flights was quick!
Cons: British airways didn't transfer my bag to the next location. I spent all day in Zagreb freezing and missing my jackets and warmer clothing which were all in my suitcase. I had no time to purchase anything, therefore no receipts for them to reimburse me for the inconvenience.
Pros: Pilot friendly chat at gate
Cons: 2 hours to offer food through the plane Slow inefficient payment process Bacon roll served with cold Centre - inadequately cooked after 2 attempts
Pros: The food was good and enjoyed the entertainment.
Cons: We had to buy coffee, water, or anything other non-alcohol beverage we wanted to drink. Not sure why on one flight we didn't get free beverage service when all of the other BA flights provided it. When we got to London, we purchased drinks at the airport because we wanted to be prepared for our next flight and then we didn't need it because we had free beverage service.
Pros: The was good and air hostess was kind and gentle. .
Cons: We booked online with a major travel booking site and got Much chaper seats than aa offered. However, they wouldnt assign us a seat until at the airport; what a hassle.
Pros: Accra to London: the most inefficient airport experience ever!
Cons: Old aircraft; mediocre service.
Cons: The check-in personnel refused to allow us to check bags until 90 minutes before the flight, then delayed that time three more times. This caused a real scene with nearly one hundred people standing around the check-in counter waiting to put their bags on the conveyor belts. The flight, which was delayed multiple times--once due to the ground personnel at Orly not turning in the paperwork for the flight--eventually took off, but the cabin crew seemed confused the whole time. We asked for Landing Cards, but they told us we did not need them, when in fact we did. That extra delay at immigration caused us to miss our connecting flight! Since half of the plane was connecting in Heathrow, why didn't the crew suggest that those staying in London wait on the plane until the connectors had a chance to disembark?
Cons: First class had three seats, but the middle one was not used. I expected actual nice big seats, and a video system.
Pros: Chair rolm
Cons: No fee food
Pros: For the back of the bus, the seat was still pretty comfortable and I did manage to sleep. Boarding was easy, The entertainment seemed great, thought I fell asleep
Cons: I didnt' manage to get a good seat. I sat in the middle row, last row of the plane. : ) Also, i must have fallen asleep, but I was never offered even a cup of water.
Cons: Had to pay even for water. Seats very small.
Pros: Comfortable. Great flight attendants
Pros: The food is good , the comfort is little bed the chairs is to close the other passsanger in the front is make nervous ,evert
Cons: Everything it's ok just the check in sometimes is take longer that the fixet time
Pros: Friendly, efficient and caring. A comfortable experience at a very low price.
Cons: very crowdy with suitcases on the board
Cons: There was a bed bug in the airplane blanket. We brought it to the attention of the flight attendant who got rid of the blanket, but not before I had been bitten quite a bit. Fortunately I think we caught it before my clothes became infested.
Pros: We made it to our destination.
Cons: The airline misplaced our stroller and one of our cases. We felt abandoned.
Cons: after 8 hours of delay after delay. Flight was cancelled. No flights available to New Orleans until the next day at 4pm. Had to be at work for payroll responsibliity. People counting on me for their paid. Hope I find another airline to make it home. Slept in airport with on place to go or eat
Cons: Flight delayed multiple hours. Sat on Tarmac for 2 hours. Baggage lost for two days. Worst experience flying ever.
Pros: I actually slept the whole way.
Pros: Flight attendant was very pleasant. Flight was less than an hour so no food or entertainment. Arrived on time.
Cons: My London to Charlotte flight arrived early, customs and immigration were fast. I was not allowed to change my flight to JAX to an earlier one so I had a 4 hour layover. I had not been issued a boarding pass in LHR and when I got one in Charlotte I was seated in the very back seat next to the WC. I booked this flight in February so was displeased that I had such a bad seat, also that I could have had a seat on the earlier flight. Something about BA and AA partnering makes it difficult and it should be easier.
Pros: Great service. The flight attendants were cheerful, polite, and helpful The seat was comfortable. There was a large selection of movies, including lots of old classics.
Cons: The food was awful. I am not fussy eater, and I could not finish the meal
Pros: Entertainment was decent with new releases
Cons: Temperature of the aircraft was too cold, felt like being in the north pole, despite telling the crew, it remained like that the entire flight Delayed flight Crew not very nice
Cons: They cancelled our flight and the only reason we flew with them is so that we could fly on an L380. After they booked us on American Airlines, they rescheduled the flight that we really paid for. THEN, when we tried to check in at the airport we found out that BA did not actually book us on American even though they gave us seat assignments. We almost missed our flight home because of their horrible service. Will NEVER fly BA again.
Pros: Stewardess was very pleasant and managed youth group behaviors well!
Cons: The quality of the food was very simple.
Airlines flying from South Carolina to Croatia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South Carolina to Croatia
Masks required on board, masks provided on flights from South Carolina to Croatia
Social distancing seating
Middle seats unavailable to book on flights from South Carolina to Croatia
Testing for antibodies, testing for symptoms for flights from South Carolina to Croatia
Waiving of change fees. Search flexible flights from South Carolina to Croatia