Pros: "Free checked bags are such a great perk. Complimentary beverages and snacks are nice."
Cons: "Crew was courteous but lacked that spark/ energy you generally get on a Southwest flight. Also, seating is extremely tight and uncomfortable. It’s bearable for a short flight but would be horrid for anything more than a couple of hours."
Cons: "Getting to my destination....they changed my connection without my knowledge"
Cons: "I was extremely thirsty and needed water and they were like, we can’t do beverage service cuz it was a bumpy flight. Like just hand me a bottle of water... I thought I was going to pass out"
Pros: "The crew is always funny! They really helped me get my electric wheelchair so they could fly and so I could use it again after landing!"
Pros: "My overall opinion was very good, the crew were very good and attentive to me, everything went very well"
Cons: "I truly enjoyed my flight, was very comfortable, nice, friendly and attentive to my needs, the only request I have is to bring back at least the sandwich or a small serving of a snack, miss that a lot"
Pros: "Professional services were provided recommended airline to anyone. We started late but arrived early. Outstanding.Great free internet was available on board."
Pros: "Flight attendant was very comforting to a passenger with fear of flying."
Cons: "Those dry pretzels have to go."
Cons: "All these extra fees for seats is a bit unnerving."
Pros: "Gate crew was very good."
Cons: "Delay of more than 90 mins was unacceptable. Poor communication on timing from the start."
Cons: "Too many people packing too much in the overhead bins."
Pros: "Free on board WiFi and a very clean plan... JetBlue you are the best"
Cons: "The seats were awful and uncomfortable. Payed 100 dollars extra for even more leg room and barely had any. Such an old plane for such a long flight. The seats in the first row barely fit a female with hips. The in-flight entertainment was staticky and you could barely see the TVs. Overall, one of the worst flights I have taken on JetBlue."
Pros: "Complimentary snacks and drinks."
Cons: "Broken seat back, broken tray table, audio input didn't work."
Cons: "The tv didn’t work well making it very hard to enjoy any programming"
Cons: "Newer plane with less issues. Wasn’t comfortable at all and should be cleaner."
Pros: "Cleo, our fly attendees made us feel right at home!"
Pros: "Nice leather seats and more leg room than a few other companies."
Cons: "Boarding took a long time. We were waiting in the tunnel for longer than usual."
Pros: "Crew was friendly. Food was good, especially the beef at dinner"
Cons: "Breakfast omelette was rubbery and really not good. Layover was way too long (4h). Not looking forward to my 11h layover on the way back, but at least JFK is a nice airport and I have lounge access through one of my credit cards"
Cons: "Seat cushions need to be replaced! Plane seats were not cleaned either"
Cons: "Seats could have been more comfortable. No space. Food made me sick."
Cons: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"
Pros: "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"
Pros: "Very nice, pleasant crew."
Cons: "Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight."
Pros: "The plane was nice, entertainment options were great, pilot was super kind."
Cons: "Just hate the super smaller seats and the reduced spaces everywhere"
Cons: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."
Pros: "I loved being upgraded to first class and the crew was so attentive."
Cons: "Nothing, glad this was a better experience than the trip to Miami."
Cons: "The delay was totally unexpected and frustrating particularly when no bad weather around!"
Cons: "Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open."
Pros: "Great crew, clean plane"
Cons: "Plane was late getting in so boarding was an hour late"
Pros: "Smooth price getting boarding pass and we were anytime sit together"
Cons: "All good"
Pros: "Seats seem to get smaller but overall a good experience"
Cons: "Seat room"
Pros: "Yes! They were helpful and nice as well on the flight."
Cons: "Mhm.. Nothing."
Pros: "Flight got in early. Boarding was easy"
Cons: "Bags could have been brought onto the plane instead of being checked in. There was space in the overhead bins. The space wasn’t utilized efficiently. It would be nice if there were a few choices for the snacks."
Pros: "The crew were very nice and courteous for the time we were on the plane delayed."
Cons: "Boarding the passengers before the aircraft was actually ready to take off was not pleasant."
Pros: "Everything was generally fine. The flight left about 1 hour late, but the pilot made up the time on the flight and we landed about the same time as originally expected."
Cons: "The crew, particularly the flight attendants were rude and impatient. Have they forgotten their manners?"
Cons: "The seating were very uncomfortable the tv screen are small and old fashioned. Compare to other airlines very uncomfortable and they made me check in my carry on bag to charge $60 so disappointed I been taking this carry on for long time no other airline ever made me do that will not recommend"
Pros: "The crew was excellent. Very helpful and pleasant."
Cons: "They seem to have a lot of technical issues. The flight to my destination was cancelled about 8 hours prior to the flight due to maintenance issues with the plane. The computer system at the airport crashed on the return flight and caused a long delay. I won’t fly AA again."
Cons: "Plane was hot and smelly upon boarding; turbulence on landing caused delay with no updates from pilot"
Pros: "The details about the flight info"
Cons: "THTe customer service at Charlotte airport were not friendly at all"
Cons: "My name was on both reservations, i did not notice this until my wife and i tried to check in. They would not change the name on one of the tickets to my wife, Kathleen. So we had to cancel the entire reservation. I have trip insurance with Allianz, and am trying to get a refund for the tickets. If"
Pros: "I liked the ticket price."
Cons: "The seat was very narrow with absolutely minimal leg space, and a carry-on bag was not included in the fare."
Pros: "Crew did the best they could."
Cons: "Flight was repeatedly delayed and until it became impossible to make my connection. Everything is rebooked and I haven’t left yet."
Pros: "Friendly service"
Cons: "Cramped seating in basic economy, the upgrade seating wasn’t much better"
Pros: "Amazing crew"
Cons: "Tight seats, no access to actual WiFi unless you purchase a yearly or monthly plan"
Cons: "Boarding could have been better. If you have 5 groups you should have 5 lines — not 2. Also the terminal in Holland was extraordinarily cold."
Pros: "The crew was very helpful and kind."
Cons: "The entertainment app did not allow me to watch any of the quality programming and my seat to Chicago was extremely cramped and did not recline."
Pros: "Not a whole lot."
Cons: "Everything. The flight was delayed by 4 hours. There was no food in first class. The luggage was put on an earlier flight ans delivered to a different gate. The person handling luggage in Gate A was rude. We had to go to the other gate at 1am to pickup our luggage."
Pros: "Everything was really smooth sailing."
Cons: "Everything was great! The Charleston airport is small yet very nice inside"