Daily cleaning, installation of cabin HEPA filters on flights from South Dakota to Cedar Rapids
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Scores according to KAYAK customer reviews
Pros: "Crew was great"
Cons: "Last second gate change was confusing and poorly communicated"
Cons: "We are just tired of spending a lot on tickets and receiving the most minimum of a snack and drink on flights."
Pros: "The crew was amazing."
Pros: "Felt safe withe the cleanest of the plane"
Pros: "The flights were on time. The crews on both flights were friendly."
Cons: "Figuring out how to get boarding passes after seat assignment was not easy or forthcoming because I flew basic economy, especially on my connecting flight. Having instructions on that would be helpful."
Pros: "Good movie selection"
Cons: "Always late to depart. Seating was cramped and uncomfortable"
Cons: "Delayed and did not explain why"
Pros: "Flight and crew were wonderful. Perfectly smooth landing!"
Cons: "I really wonder about the boarding procedure... isn't "back to front" more efficient? What is this Comfort +, Main Cabin 1, Main Cabin 2, Basic thing? Is that supposed to make you feel better because you paid for a seat selection?!"
Pros: "Clean first class seat."
Cons: "My connecting flight, and the the flight not being delayed the night before."
Pros: "The crew was great."
Cons: "The flight and crew were great. But I was not able to choose my seat because I purchased an economy flight. I was very uncomfortable. But I was luck that that people that were sitting with me were great."
Cons: "Check in was terrible- long wait just for drop off of already checked in bags"
Pros: "Yes Crew was amazing. Seat was comfortable"
Cons: "No comment"
Pros: "Crew, as always, excellent. The people of delta are what keep you coming back."
Cons: "Flight was delayed (for no reason) for more than two hours, with no speak whatsoever about it"
Cons: "Issues with connecting flights so had to sit in different place, seat was broken"
Cons: "They canceled my flight"
Pros: "Everything but the plane The crew and gate staff were well trained and professional. Very impressive the way they smoothly guided us into and out of the plane. Especially their handling of a few snafus. Well done!"
Cons: "The plane was older and not as nice as the one from ROA to ATL. That said it was still better than the puddle jumper jets used by United and US Air."
Pros: "Crew had pleasant personalities.. not stoic annoyed faces"
Cons: "People should wait their turn getting off the planes “Wait until the seat in front of you is empty,” says the elementary school teacher .."
Pros: "Crew was very friendly for the most part. There seems to be a chance in the way they interact with customers. It's noticeable. The food still is not bad, not great. Drink selection was pretty extensive and impressive. Free wifi for messaging apps is great."
Cons: "Electrical plug is right at your knee level. Bread is rock hard an inedible. Plane felt very dry compared to other Delta planes. Would be good to know when the Wifi will be off (as it is off as we "approach the North Pole"). I wish we didn't have to repack bags that are over 52lb."
Pros: "The crew and comfort was ok"
Cons: "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."
Cons: "No WiFi kg was an old plane and the stranger next to me was 6’4” so pretty uncomfortable"
Pros: "Boarding was smooth"
Cons: "Awful flight attendant that was rude in not passing a snack to us and then not handing a bottle of water to me when snacks were being stroked to the passengers. When asking her why she didn't provide us a snack she said that this is a plane and when the captain says we have to land that she doesn't have to pass out snacks. The interesting thing is that all the other passengers around us receive snacks and bottled water except us. When we were leaving the plane after it landed my mom had to stay behind while I went to the front of the plane a good wheelchair assistance. The same stewardess said why did your son leave you and my mother had to correct her and say that he went to the front to get wheelchair assistance. The lady was very rude and didn't know proper manners."
Pros: "Priority boarding and on time"
Pros: "We eventually got there"
Cons: "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."
Cons: "Sat on the tarmac for 20 Minutes, after taking off late. Arrived to my connecting gate 10 Minutes prior to scheduled departure with no delta attendants in sight and watched my plane sit at the gate and pull away with no way to get on board. Now I’m waiting unnecessarily for 4 hours on another flight."
Pros: "Great employees, genuine, quick drink service, early arrival, available entertainment"
Cons: "Boarding process was slow and backed up due to extra baggage needing to be checked involuntarily"
Cons: "Boarding was a little bit rushed and the gate agent was visibly irritated by some passengers who didn’t check their bags."
Pros: "Olivia Sanchez and Yvette Diaz were absolutely. 100% phenomenal. They upgraded my friends and I to a flight tomorrow, and we can still meet with our group in time."
Cons: "Our flight was delayed at 12:07am, and we would have missed the connecting flight."
Cons: "A bit warm on the plane and late taking off."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Cons: "Rapid City, I could check my BAG through to PDX."
Cons: "1/12 hours late had to change out equipment"
Cons: "Very easy and fast"
Cons: "4 hour layover in ATL too long"
Pros: "Very quick boarding process. There was no entertainment so I couldn't rate that."
Cons: "There should be a N/A option if there is no entertainment available."
Pros: "All wonderful."
Pros: "On time with early arrival"
Cons: "Small plane Little communication from crew Security took forever to get through at RC airport"
Pros: "Flight on time"
Cons: "Flight attendant late arriving to his job causing a 30 minute delay in boarding. Desk staff at airport seemed more interested in their own conversations than helping passengers . Fight attendants seemed uninterested in their jobs and lacked warmth. 45 minutes late arriving in Kansas City no announcements from captain"
Pros: "Nice regional jet!"
Cons: "It was a regional jet..."
Pros: "When deplaning in Denver, I was impressed that the captain was the staff who got behind my wheelchair and offered to push me up the walkway :)... New aircraft, kind staff, shorty flight!"
Cons: "Nothing disappointed, butt i didn't have any good besides pretzels."
Cons: "I fly Delta quite often, and am usually pleased with their service, but the morning of June 23 was terrible. I got to the airport in Denver at 5:30 am for a 7:30 am flight to Atlanta, and the line to check a bag was about 40 people long. I waited 55minutes to check my bag, as they kept moving the ski priority people, and people in danger of missing their flight, to the head of the line. There were obviously not enough Delta workers on staff to process all the flights at that time."
Pros: "Hospitable crew"
Cons: "Na, nothing special"
Pros: "Having status. Always on time. They run their schedules like European trains."
Cons: "Between the flights being delayed or cancelled, and delta not giving updates or even caring about passengers"
Cons: "I loked everything in my trip"
Pros: "All computers down. Cancelled flight. Spent night in airport. No accommodations. No food or drink."
Pros: "Great crew,seating was more comfortable than the other legs of our trip, very attentive cabin service."
Pros: "Flight was ontime taking off and arriving and was a smooth flight. Security and gate area at PDX was very easy to navigate and not too crowded."
Cons: "Seats are very tight pitch, uncomfortable. No amenities were provided. Also, I prefer Southwest-style boarding (no assigned seats)."
Pros: "Flight was short."
Cons: "Travel to Canada from the US is generally an unpleasant experience, probably because there are not many travelers. Not many connecting flights and long layovers. Plane is small, no exntertainment, no food, few beverage options."
Pros: "Boarding in Bozeman was good."
Cons: "Couldn’t hear the pilot at all, which was disconcerting through a pretty turbulent flight. Unclear about beverage service; some people seemed to get drinks but no one ever asked if we wanted anything. Finally the app did not work consistently for in-flight entertainment"
Pros: "Glad we made it back."
Cons: "Flight could have been on time. Attendants in the airline could have communicated much better to give update on delay, but they did not give any information despite several times getting up to ask questions at the main check-in. Many of the passengers were very discouraged. Plane left nearly 2 hours late due to an unclear maintenance issue, paperwork and also no fuel put in the plane until all passengers we on board."
Cons: "American airlines oversold and that caused us to start late. The seats are too small for 2 adults to sit next to each other. 1/2 the people wore masks. when we arrived we sat on the taxiway for an hour"
Pros: "Lounge was nice at DFW"
Cons: "American Airlines alone received over $10 billion in COVID relief, yet they are steadfast on a policy that separates customers on the same reservation (basic economy). $$$ over health & safety. Other airlines are leaving the middle row empty while AA wants a second bailout from Congress. Shameful!"
Pros: "We ask for help with a 80 year old woman that needed assistance signed up for help o get her from one terminal to her next carnet flight no one accepted her."
Cons: "Only saw what was supposed to have happened but didn’t no help from the air line period."
Cons: "Really rude check in with bags and flight attendants are rude too. Haven’t flown American Airlines in years and will try to avoid them again"
Cons: "Pilot got us yo phl in record time. Praise the Lord."
Pros: "The flight crew and the captain were terrific."
Cons: "Gate agents were rude. Everybody was forced to check-in their carry on luggage due to the small plane. This information should have been shared before boarding. We were informed as we were boarding and had to scramble to remove the laptop from our carry-on and help up passengers behind us from boarding. A totally unnecessary stressful situation created by the gate agents for failing to share information. Once we got onboard we saw carry-ons larger then what we were forced to check-in. Evidently, enforcement of standards is at the gate agents' discretion."
Cons: "Flight was late, so we were late for our connecting flight. We made it but our luggage didn’t. Now we are on vacation with non of our stuff. Also, it wouldn’t allow me to check in on line, so we were in one of the latest boarding groups."
Cons: "Certain crew members could've been a bit more approachable and friendly."
Cons: "The entertainment s really poor And flight as delayed for over 5hours"
Cons: "Mechanical issues late 16 hours, no compensation only breakfast voucher slept in a cot in airport lost luggage."
Pros: "Flight arrived a little earlier than expected"
Cons: "Mishandling of luggage my bag did not arrive at the same time I did had to get it send to my home. Still waiting on my luggage."
Cons: "Flight was 90 min late due to mechanical issue. Missed next two flights, was rebooked in coach vs paid for first class."
Cons: "Seats are small but I understand why just dont like it."
Cons: "No idea. I thought everything was good."
Pros: "Only the food on this trip was good. Everything else had issues."
Cons: "Poorly organized boarding at Miami. Agent did NOT speak clearly. Uncomfortable long walk outside uphill ramps and steps to board on the a tarmac. Purser’s PA system only worked occasionally. Most communications relayed from rear. My first class seat in row 3 was broken partially reclined."
Cons: "The flight was delayed 40 minutes but then they intentionally lied to the passenger's and boarded the airport to tell them they will be moving away from the gate and park for 1.5 hours. Sneakly little unethical you know what ."
Pros: "The service was great"
Cons: "That you have to pay extra for entertainment, that you have to have your own device, and that the food was mediocre"
Pros: "Boarded and left in-time. Arrived a little early. Friendly crew and good app for entertainment on smartphone or tablet. App tracks baggage."
Cons: "Long lines for self-serve bag kiosks at LAX and not enough agents to assist. Baggage agent left the desk saying she had to go on a lunch break and another agent had to take over. Seemed like some confusion with the staffing which slowed things down."
Pros: "Pretty standard flight"
Cons: "Inconvenient timing and overcrowded with obnoxious children sitting on laps. No attempts made to change their behavior by crew or parents."
Pros: "direct flight"
Cons: "OLLLLLLLLD AIRPLANES"
Pros: "Nice seat. Good food. Good service."
Cons: "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."
Pros: "Planes were clean and spacious"
Cons: "Airline didn't seem prepared with crews. Both legs had crew mgmt issues."
Pros: "I decided to travel First Class from CLT to NYC and that was the greatest choice I ever made. First class was amazing! I stored my belongings without any issues. The snacks were enjoyable and the passengers were friendly. I was happy with the crew and airline!"
Cons: "No complaints!"
Cons: "Flight attendants were a little abrupt. Could have been friendlier."
Cons: "The information that was given was awful. Why would AA send a broken plane to ABW?"
Cons: "Great trip"
Pros: "We left right on time. Plane was clean and had option to charge phone"
Cons: "You had to pay to check a bag and you had to pay for food. Ridiculous."
Pros: "Horrible hospitality. The flight was initially delayed for computer issues which understandably happens. However, we were later switch to another plane 4 hr later, boarded, de iced, taxied, then notified he flight was cancelled at 1 am because the crew hit their maximum work time. We were de-boarded. There was no organization to get vouchers passed out. The hotel ran out of rooms for passengers. The whole trip was 16 hrs delayed and no customer service provided."
Pros: "Nice new 737 with power plugs at the seats Great efficient crew -- one of them really egged passengers to get out of the aisles -- this should happen more often"
Cons: "All was good Packed flight"
Pros: "I appreciated the interactive screen on the backseat, which provided me entertainment watching Doctor Who and playing Angry Birds. I also liked that the power outlet to charge my phone was more accessible on the backseat instead of below my seat, which is normally where I find it."
Cons: "I did not appreciate that there was a device mounted below 2 of the 3 backseats in my row. Those devices cut into at least a few inches of valuable room to store a carry-on bag. At worst, I've seen 1 seat have such a device, so it was quite disappointing to see 2 seats with them, including mine."
Pros: "Arrived 20 min early. Smooth flight."
Cons: "Didn’t have individual movie screens."
Pros: "Check in at the airport counter was quick and helpful."
Cons: "- Online check in did not allow me to check in my connecting flight with American, and the American website didn't either. - Seats were way too tight with cramped space. - Airport in Lima does not provide a vip lounge. - Boarding was delayed 20 minutes from the stated time"
Cons: "The first plane was broken and the pilot kept coming to brief the passwngers that it was broken but it may be fixed and so on, it would have been better if he had just let the counter clerk say the plane is delayed due to maintenance. As a customer, i dont need all the rambling explanation every ten minutes about the issue. I was told that we could board another flight leaving in 30 minutes, so i went to that gate, crew was not there and we boarded the plane. We had to de- board and wait for the crew. After the crew showed up, the rest of the flight was pretty standard."
Pros: "Although the flight was delayed from San Jose and Chicago yet they reached as per original schedule time"
Cons: "Seats were too narrow and hard. The food was mediocre. I ordered a second glass of wine and never got it."
Pros: "flight was on time. Very friendly attendants. Plane was only 1 month old and was absolutely amazing. The personal entertainment system made a 9 hour flight actually enjoyable! Loved the recline of the seats!"
Cons: "healthier options for food."
Pros: "Full meal service, friendly and helpful crew, checkin agent went above and beyond to get us checked in even though we were late in getting to the airport."
Cons: "Ancient plane with old, uncomfortable seats and no in-seat entertainment. AA should warn customers when booking these old planes."
Cons: "Baggage was lost!!!!!"
Pros: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."
Pros: "Customer Service at SEA was great. we were checking bags directly to Madrid and they were very helpful"
Cons: "I had paid for a Bulk head seat Row 7. But since we had a in Cabin pet, my wife was moved down to Row 18 and a much smaller seat. I need to get a refund for the price I paid."
Cons: "American Airlines delayed my flight over 16 hours. Very unhappy."
Pros: "Boarding was seamless."
Cons: "Food choices were horrible as was the food quality. Especially for an international flight. AA should be embarrassed that this is the level by which they operate. Entertainment systems were faulty. Many around me had to be restarted. And crew seemed tired and irritated. Willing to overlook the chairs that barely reclined but with everything else operating at a poor level, it was just the icing on the cake."
Pros: "First class was Super. Good food and nice service."
Cons: "No screens on a new plane"
Pros: "Entertainment us on point!"
Cons: "Boarding sucked, 90 mins delayed and made us check in bag. The snacks are TERRIBLE - no thank you."
Cons: "No food or beverages for me. I slept comfortably on my flight"
Pros: "Nothing everything was smooth"
Cons: "Nothin g"
Pros: "Everything (except the minimal seats)"
Cons: "Cushioned seats"
Pros: "The plane was super clean, no fear of COVID-19."
Pros: "The passengers were spaced out, so we could actually social distance."
Cons: "Not all passengers wore masks. During a contagious pandemic. What the actual hell? Also, the tray tables are too small to use for anything, and we didn’t even get a free drink. Water and soda are so cheap, it’s absurd. I’d never take Allegiant again if they weren’t basically the only airline operating out of my town’s small airport."
Cons: "We had a 40-minute mechanical delay."
Cons: "A place to out my bottle of water"
Pros: "Crew, check in and access"
Cons: "Seats are getting a bit tiny and the trays are small. Comfort and baggage prices are starting to drive the price out of competitiveness."
Pros: "I paid extra for the added leg room!"
Cons: "Reclining seats would be great!!"
Pros: "Great crew"
Cons: "Flight attendants talked loudly the whole flight. Very uncomfortable"
Pros: "Inexpensive and efficient"
Cons: "Small seats, flight was late"
Pros: "Everything was perfect!"
Pros: "Original low price for reservation"
Cons: "Large amount of additional fees making the original 'good' price not so 'good'"
Cons: "They would not refund the charge for a carry on I made in error. I did not have a carry on. Would not give me info as to where I could take my complaint so I guess I took it here. The guy at the desk was HORRIBLE"
Cons: "Unfriendly Flight attendants"
Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"
Pros: "loading was smooth, departure was a bit early, arrival in Cedar Rapids was about 30 minutes early!!"
Cons: "Runs late but no updated to arrival board, the attendant was rude when asked what time they thought the plane might be leaving."
Cons: "Squished and smelly but good value overall and good crew"
Cons: "Delayed flight"
Pros: "Great airport for getting to Florida. Good prices"
Cons: "The flight was delayed by hours, with no explanation given. It was coming from Florida, with no bad weather in between. It caused us to arrive at 1 am."
Pros: "Passengers were fun"
Cons: "Need entertainment"
Cons: "The seating is terrible. Everyone is like sardines packed away."
Pros: "Great direct flight to many destinations smaller airports less wait time"
Cons: "seats are crowded"
Cons: "First flight being cancelled"
Pros: "Fast and efficient!"
Cons: "Everything was great!"
Pros: "Love this flight from Belleville to Punta Gorda. On time and great crew."
Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"
Cons: "I paid for 1A. Was moved because "the crew needed the seat" to the middle. There were SO many open seats. Was unacceptable."
Cons: "The flight got cancelled - trip had to be completely rearranged."
Pros: "Fast flight. Good climate control"
Cons: "Flight attendants could smile or be a little more friendly. Overall good though. Could add wifi to flights."
Cons: "Two planes of passengers in gate area delayed takeoff without warning or information."
Cons: "Arrival in Ft Lauderdale... Bags took an hour to get to carrousel. Never were posted on the information. Flight were, as expected, uncomfortable."
Pros: "Flight attendants were very kind."
Pros: "Airline was great. Told us right away they were only going to do one drink service so we could order two. Left on time and had no issues. Would definitely fly with them again. Even though you have to pay to check a bag, it's still a better deal than any other airline out there. People need to stop complaining about the extra fees, do you want cheap or not."
Cons: "Nothing. Was exactly what I expected for a $35.00 flight."
Pros: "I am a little disabled... Am in a electric wheelchair, can't speak very well, this was my first flight alone and my chair would not lock in upright position after unfolding it. (If I leaned back on the backrest it would collapse/fold up. I learned I had to lean forward to keep it up.) Everyone was very accommodating and very helpful! At the Provo Airport they gave me a regular wheelchair and I showed them how to remove the lithium battery, remove and stow the joystick and how to fold my chair. No drinks or snacks unless you pay for them. On arrival I waited for everyone else to exit but also took advantage of the lavatory to relieve my bladder ;-). They were waiting trying to unfold my chair. I gave them instructions to step there and lift on the arms and up it went! I showed them where the joystick was, they pulled it out and connected it to the arm, put the battery in the bag, plugged it in, zipped up the bag and I pressed the green button and Voila! it was done! Thank you to the Awesome Allegiant Crew!"
Cons: "Delayed. Unprofessional. Attendant laughing while reciting safety announcement."
Pros: "flight attendants"
Cons: "flight was delayed 4 hrs"
Pros: "Fast boarding and getting out of plain."
Cons: "The stewardesses were not very professional, but it's ok since you pay so little. Also you can not adjust seat, it's the same position all flight"
Pros: "They opened the door when my friend was late"
Cons: "Nothing they are great"
Pros: "Cost Flight Crew Deplane option from Front and rear"
Cons: "Only 2 flights per week Delayed flights All the "additional" charges $40 to check a bag $30 to bring a bag on board $12 for priority $12+ to book a seat in advance The method for Boarding that put every on in zones 2 and 3 in line before letting people who paid for priority get on board $22 for water"
Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Pros: "It was cheap and was no different than other flights I have taken."
Cons: "Their station at the airport didn't open until about an hour before my flight."
Pros: "Mobile app great for checking in, however not very user friendly"
Cons: "the charge for everything after the initial ticket price, the unfriendly mobile app, charge for snacks in flight, will consider all other options before allegiant."
Cons: "We were requested to board at the back of the plan. This required our party of six (and others) to carry our carry on baggage up about 25 very steep steps. This was physically very hard to do. On arrival in south bed we had to walk down about 5 steps with our luggage. I am able to lift my luggage overhead but expecting me to carry it up many steps was beyond what I anticipated. No one offered assistance."
Cons: "Flight was majorly delayed"
Pros: "Getting off the airplane"
Cons: "They have the plugs where the butt a to recline are supposed to be."
Cons: "Stewardess was mean when I asked for a mask"
Pros: "Crew was helpful, both in the air and on the ground"
Cons: "Wasn’t able to do my pre-check via the airline due to a technical glitch on their end, but boarding staff was very helpful and should be commended. Their also wasn’t any inflight entertainment options, which for a 4 plus hour flight would be helpful"
Cons: "better planes, ice cold inside pkane"
Pros: "The boarding was quick."
Cons: "Flight attendants weren’t 5 out of 10 on the friendly scale."
Pros: "Weather delays and the Boeing 737 problems a little out of their control. Some things could have done better, but some good employee efforts."
Cons: "Small planes are subpar.. Food useless. Baggage fees. When things go bad you're on your own."
Pros: "Gusty winds in CID - the crew handled this quite well. Smooth flight."
Cons: "There was no UAL ground crew to greet us when we arrived on time (11PM) in Cedar Rapids. Poor communication."
Pros: "What flight are you talking about!? Airlines had NO SUCH FLIGHT! This household became very upset over some surprise obligation!"
Cons: "The turmoil of your false alarm!"
Pros: "Seats had ample room. Crew was nice. Good choice of movies."
Cons: "There was a problem passenger and we all had to get off with all of our carry on, and then repeat the whole boarding process. Very inconvenient."
Pros: "See above"
Cons: "Rude employees - never flying with United again."
Pros: "Not much"
Pros: "Same as above"
Cons: "No movie anymore."
Cons: "FAT to LAX not one word from the flight deck explaining the delay in our delayed pushback and take off"
Pros: "It was on time and boarding was very efficient. I was seated near the back, but the middle seat was open. I appreciated the additional space. It was a nice perk for having to sit in the rear of the plane."
Cons: "Food and boarding"
Pros: "Getting home safely!!"
Cons: "Extremely small plane. No tv in headrests or on plane, Not enough room for everyone's carry on, no usb charging ports, don't offer unlimited snacks and beverages. They did not offer ANY drinks or snack on this flight which is ridiculous."
Pros: "The bar is pretty low with United. Even being a 1K member, I am usually just hoping the flight arrives on time. This time it didn't. The crew was polite, which isn't always the case."
Cons: "The flight was delayed. Not necessarily UA's fault but they don't make it easy on their customers. Their mileage program has so many elite members, especially in SF that even 1K doesn't give you a strong shot at getting upgraded."
Cons: "Basic Economy fare will flag at the kiosk for check-in. I'd rather have a warning to indicate no Carry On bag allowed, and flag at the gate for them to check. Both legs of the trip caused an extra 5-10 minutes to wait for help to proceed"
Cons: "They should board the plane from the back to front, it just makes sense to do it this way, less people out if place and it would board faster"
Cons: "My flight was delayed (not due to weather) almost 4 hrs"
Cons: "I had flown from Honolulu to Denver arriving at 6:30 am this morning having paid $25 for a checked bag. So had to get luggage and turn right around to check-in for Denver to Cedar Rapids and pay another $25 with the same airline because I wasn't able to check all the way through! So I feel I was charged double"
Pros: "Kansas City airport has to be the worst in the country. Over an hour to get through TSA."
Cons: "I was to be in Kansas City at 4PM and did not get in until after 11PM. Two planes with mechanical problems. The return flight was ahead of schedule all the way."
Pros: "It was two hrs late"
Pros: "Easy connection and on time"
Pros: "That we didn't crash."
Cons: "Overall horrible experience round trip. Issues with the planes caused delays leaving and caused my flight home to be cancelled. Flew American home. Will never fly Intied again. EVER!"
Pros: "Wish kayak would provide some sort of point system to keep me using this app solely and not browsing around ."
Cons: "The flight still hasn't left"
Pros: "Very good ,service from.service desk and people on the plane veri nice ."
Cons: "The seats but the service and flight was great!"
Pros: "Small airport, comfortable seating, polite crew"
Cons: "Snack wasn't my style"
Pros: "Everything was great we just had to sit for mechanical issues. Announcing ETAs is crucial for those of us getting picked up"
Pros: "The staff was very helpful. When overhead storage was full, bags were checked at no additional cost."
Cons: "Had trouble with the highly advertised entertainment. On the trip from Rapid to Chicago, the entertainment wouldn't work. I was fairly comfortable in my aisle seat, but think it I had to be in a center of window seat, I would have been very uncomfortable."
Cons: "Plane was delayed Missed connection in Denver Then while on plane about to take off, pilot realized plane lacked fuel to make our destination My 4 1/2 hour flight took 9.... Terrible experience"
Cons: "The fact that the person next to was in my seat as well"
Pros: "Not much, except the fact that it could have been worse."
Cons: "- Cheap quality food. And less in quantity. Less options. And they ran out of meal options even though I indicated them at the time of booking. - Not so clean - Sickness bags were used ones and had something in them. Clearly, they were not replaced. Toilets didn't have basic supplies like moisturizers. Not to mention they were super cramped. - Entertainment system was out of 60s. Small LCD and were of the smallest resolution and viewing angles - made watching anything akin to watching those cam rips floating all over internet. - Cramped leg room. And the premium seat didn't have any better room. Overall, one of the poorest flights I have ever flown on. Even Air India has much better planes and service."
Pros: "very nice flight attendant. Very helpful to have my son and I sit together. Gave me a cup of coffee when i asked. very friendly as well."
Pros: "Fantastic service"
Pros: "I liked when I got home 12 plus hours later than I was supposed to!"
Cons: "The three canceled flights and 7 delays that I was out through were awful!"
Pros: "quick easy boarding"
Cons: "Old plane. Magazines were old and missing several pages."
Pros: "My flight was rescheduled so I hope I did not get charged for another flight."
Pros: "Flight was on time, workers were courteous, gates were easy to find."
Pros: "Nice assortment of movies"
Cons: "The chairs barely recline and my chair never stayed reclined. Crew was off putting. Not very friendly."
Pros: "Flight in general was very good"
Cons: "No leg room. Seats are crammed in so close there's virtually no room to move, very uncomfortable"
Pros: "They were on time."
Cons: "The cabin temperature never went below 80 degrees. Seats were very, very small. Especially when seated by a 300 lb person"
Pros: "Flight itself was fine. Major delay resulted in arriving one day later than planned, additional transportation cost, unplanned, and unplanned parking fees. No travel voucher was offered and when I asked was told it was not possible to issue a travel voucher."
Pros: "Friendly, attentive staff. Great seats with plenty of leg room."
Airlines flying from South Dakota to Cedar Rapids have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South Dakota to Cedar Rapids
Masks required on board, masks provided on flights from South Dakota to Cedar Rapids
Social distancing seating
Middle seats unavailable to book on flights from South Dakota to Cedar Rapids
Testing for antibodies, testing for symptoms for flights from South Dakota to Cedar Rapids
Waiving of change fees. Search flexible flights from South Dakota to Cedar Rapids