Flight was delayed an hour and a half, bags took almost 40 minutes to come out. Flight staff is not welcoming. Lounge food selection is comical. For business class my knees were jammed into the seat in front of me. Airline needs a lot of work
Boarding on a heavy rain outside new airport with bridges.
Boarding on a heavy rain oitside new airport with bridges.
I thought it was good. There's not much you can do for a short flight for entertainment and the comfort was nice.
Boarding was annoying. Just at boarding they changed my bought and extra payed comfort seat for normal economy seat. And on my seat they placed someone else.
We had delayed flight (as usual for Dublin airport!!) for around an hour but the biggest surprise was the seats!! So tight with so tiny leg space. I could barely fit into it. Huge disappointment comparing with other airlines (even Ryanair). Complimentary water and crackers was nice touch but not be able to buy warm food like everywhere else is a joke. Also, on board prices are extortionate (even Ryanair is cheaper. Small can of coke is 4.5 euro!!)I remember times when it was actually lovely to fly with CA. I guess those times are long gone now.
Somewhere between ordering the ticket and the flight my checked bag was dropped and I had to pay more for a bag at the airport. I am very unhappy with your service.
It was great for a short flight - but due to turbulence no service, and there is no entertainment Appreciated leaving and arriving on time!
We payed for the seats and yet were bumped into others. One airbag under the seat was broken and hanging down, which made sitting down quite uncomfortable. Also tore up my stockings. Flight attendant didn't seem to care at all about that.
My comment before for Sarajevo-Zagreb fligh was actually abou flight from Zagreb to Amsterdam.
Very fast boarding. Crew members were super nice. I loved it!
My luggage got lost and until today there is no solution to the problem. It's still missing
I am writing to demand an immediate refund and compensation for the absolutely unacceptable experience I endured with VUELING this week. On Monday, my flight was canceled, and despite this, I have yet to receive any refund. I was then taken to a hotel in a terrible location, where no food or even water was provided. The next day, I was rebooked on another flight, for which I had to personally cover an additional €50 in transportation costs—only to have that flight canceled as well. After waiting 10 hours, only 10 of us were offered alternative accommodations, while the rest were left stranded. We were forced to remain in this situation until Thursday without a single explanation or proper assistance. During this entire ordeal, we were only provided with breakfast and dinner, while being charged extra for drinks. This level of treatment is completely unacceptable. I expect an immediate refund for the cancelled flights and full compensation for the inconvenience, additional expenses, and the significant distress caused.
Only food for sale. Did not even offer water. No entertainment
Checking was efficient and quick. Adequate luggage space. Food for purchase only at high prices
Nothing. There was no flight. They cancelled the flight with no replacement about 9 hours before takeoff.
The flight was canceled at the last minute. Alternative flight was booked after 6 hours wait in Malaga airport.
Boarding with some sense and communication. It was a total free-for-all everyone coming all at once, no organisation of row numbers or priority.
Horrible, flight cancelled and had to come back the next day
Terrible. For clarity - this was the Level flight to Boston. Not Vueling. Would urge customers to avoid this airline. Gate agent was singularly unhelpful. He was argumentative, rude and went out of his way to ensure that every penny was collected for the baggage (which we realized given how early we were for flight we could have saved hundreds of dollars if we checked in on app). No onboard entertainment or WiFi. Half of the front section was empty because the seats did not work! Plane was falling apart.
Ryan air flight was good. Nothing to complain about. I had heard absolute horror stories about Ryan air so was worried about the flight but everything went smoothly. We have had two Ryan air flights with no problems. Last flight is Vernon come. Palermo to Milan. Fingers crossed.
Staff were very professional. Much better than the outgoing flight from Dublin. Seat cushions were practically non existent. Making for a very uncomfortable flight.
Flight was delayed by 1 hour 45 minutes. Aircraft was cramped, dirty and uncomfortable. Boarding staff more interested in charging you for oversize baggage than getting you on board. Overall not a pleasant experience.
From boarding to disembarking, the whole operation was very efficient.
What we can expect? Soon we will have to travel standing on the hallway. Let me be fair, I had worse experiences with Ryanair.
There isn’t any entertainment. The food and drink was available for a price. I didn’t buy any.
Delayed for 2 hours lack of communication no refreshments as promised and the drinks on board were not as ordered and refused to refund
Crazy long boarding times, messy, inexperienced, overworked, and visibly tired crew, very uncomfortable seats and no compensation for delays.
Unnecessarily delayed and remarkably inefficient boarding contributed to a significantly delayed departure. Seats/legroom astonishingly uncomfortable even by Ryanair standards (minimal legroom plus reinforced plastic seat backs ensure you get punched hard in the knees every time the person in front moves, and as a 6-foot passenger I had nowhere else to put my legs. Upon late arrival at the gate in Luton we were kept waiting another 20 minutes before being allowed off the plane. Both Easyjet and Wizzair are currently a better bet.
Delayed and changed Multiple times after booking necessitating many. Travel changes ; a bit of an issue
