Find cheap flights from Springfield to Washington

Pros: "They held the flight for us."
Cons: "Something to eat"

Cons: "I have never been on an AA flight where the entertainment system has worked all the way through. Additionally, when willl there be plugs on these planes? In a six and half hour flight where you need to use your device (when the system is working), this seems like it is a little old school"

Pros: "I was moved up to seat 9E from 16E move leg room makes a difference"
Cons: "I had started a movie on the earlier flight but I could not finish it because it was not offered on this flight"

Cons: "Bigger seats"

Pros: "Nothing"
Cons: "Everything"

Pros: "Great Crew"
Cons: "More drinks"

Cons: "Better snacks."

Cons: "Wider seating"

Cons: "Healthy snack options"

Pros: "nice entertainment when you use the AA app."
Cons: "Unbelievable turbulent and bumpy ride. Not AA's fault but the question was "how was the trip?" It was a white-knuckle ride."

Pros: "that it's over."
Cons: "sat on tarmac for 45 minutes! AFTER landing... unacceptable."

Cons: "Everything. My first leg of this trip was the worst flight I had ever been on and this leg lived up to that standard"

Pros: "The attendant in first class was really good at his job. The rest seemed a bit lost"
Cons: "The food. The "lasagna" looked and tasted like it came from chef boyardee can"

Cons: "Well organized loading, consistent beverage service"

Cons: "Weather related, mostly, so not AA’s fault"

Cons: "One crew member is not particularly helpful when passengers needed assistance."

Pros: "- entertainment - smooth boarding"
Cons: "- very small airplane for a 6 hour flight - no comfort seats"

Pros: "Seats in general Economy ended up being fairly comfortable and headrests would bend enough to actually support my head while sleeping. Nice to have granual baggage tracking info in the AA app."
Cons: "Overhead entertainment video quality was horrible. Awful user interface for trying to figure out and use the personal device streaming entertainment. Did not order food on the flight, but options were very limited for a 5.5 hour night-time flight (8p EST -> 11p PST)"

Pros: "Both the departing and returning flights departed in schedule and arrived a solid half hour early. Staff was accommodating and friendly, and very helpful with me juggling luggage and a toddler by myself."

Pros: "The fight was not over crowded."

Cons: "Left s half hour late because they had to shift cargo, then we taxied on the runway for what seemed like a half hour. My wife and I purchased our tickets in July but could never pick our seats and ended up 9 rows apart."

Pros: "Flight was great. Crew was very attentive and the flight was under booked giving my wife and I an empty middle seat. The entertainment was vast consisting of movies and TV shows to pass the time."
Cons: "n/a"

Pros: "Early for arrival!! Love that!"

Cons: "No entertainment and no gate printed on my ticket. My flight to Dallas was delayed and I had to waste time figuring out what gate to take a train to."

Pros: "Left on time, relatively comfortable considering I had already spent almost 9 hours on a previous flight, landed 30 minutes early"
Cons: "Mixed feelings about the entertainment app, I was pleased that something was available at all, however had the person sitting next to me not mentioned I needed an app to watch the in flight entertainment moments before it would have been too late to use the internet to download it, I would not have been able to use it, unless paying for a limited time package from AA to use the internet to download the app. A better job of advertising of the gogo app is needed more than the booklet in the seat pocket. Also I was only able to watch one movie, after that the system kicked me out saying high usage was making it not work for me. The gate changed a couple of times which had me trawling up and down the H and K concourses, could have done without that after the 9 hour journey I had already taken."

Cons: "no charging station"

Pros: "Everything was great, but they didn't serve ANY complementary food on a 5 hour flight. What happened to lunch?"

Pros: "Lovely service, but less comfortable plane... nothing terrible though"

Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."

Pros: "Long walk and less than an hour. Very difficult for senior. No assistan e available."
Cons: "The pain from carrying bag between gates"

Pros: "Helpful crew"
Cons: "Would have liked to be able to power up digital devices"

Pros: "Other than a 2 hour delay due to a mechanical issue (identified after everyone boarded) the flight was ok. No electical connections for equipment. That would be an improvement. Also, out of a lot of meals that people request, and that was at the beginning of service in the premium seats."

Pros: "Delayed"

Pros: "He enjoyed everything about the flight it was comfortable the crew was excellent he met nice ppl thank you for the safety and class."

Cons: "Longer flights should have screens in the headrests"

Cons: "Going through immigration in Dallas is a disaster. The wait is eternal. None-US passengers seemed to get processed faster."

Cons: "Despite arriving more than an hour ahead of time, I had to wait in a long line to get to the ticket counter and by the time I got there the assistant refused to check my bag. I then had the choice of catching another flight standby, possibly not even arriving on the same day, or changing my ticket for an obscene amount of money. I hope to never deal with AA again."

Cons: "Flight was late. More than doubled my layover time"

Cons: "The captain announced that the flight crew exceeded 9 work hour per day due to the takeoff delay so the passengers were forced to sit and wait in a stuffy stationary aircraft for 2 hours prior to takeoff until a different crew could arrive to service the flight."

Cons: "As it was the continuation of an international flight, I believe I travelers like me deserved to be treated with free food and not just drink and water."

Pros: "left and arrived on time. helpful staff. no glitches. reasonably comfortable."
Cons: "i did not rate food and entertainment because i did not partake."

Pros: "Free beverage"
Cons: "My bag was lost and it still hasn't showed up at the airport. Seems like I would get some kind of credit of some kind for this inconvenience."

Pros: "The pilot was charming, and really hugged Mt. Rainier on the way in - Made for an incredible view in the moonlight!"

Pros: "I was upgraded to the comfort economy after waiting 10 hours at DFW for my flight."
Cons: "After being in DFW airport for 10hrs all I wanted to do was watch a movie on board and sleep. Go figure, my TV didn't work. I called the attendant and she said she would reset them. The "resetting process" took a while. She attempted, and the other stewardess did as well. They said that the TV issue that *some* of the people were experiencing wasn't able to be fixed by them and only by the company that provides it's service. So there wasn't anything that could be done. I know that at least the two guys that were traveling next to me had issues with the tv monitors as well. It was just driving it home that I will never fly on American Airlines again. I don't ask for much these days while flying, it's not like it's a luxury anymore. But the saddest part is that customer satisfaction is completely out of the question. Just pay the extra money and fly another airline. -Deidre Fugate"

Cons: "Delays"

Pros: "I did not like have to stay in a hotel room when I could be sleeping in my room I'm on medication I don't even have my medicine with me because American Airlines had engine trouble in Dallas we went back to the Terminal 3 times before they ever got it fixed slit throat me late getting into Seattle and I missed the flight to Yakima I don't feel that this was my fault I didn't nothing to delay the airplanes and I walked as fast as I could to the terminal on in Seattle so I didn't have such a pleasure to little trip but your airline get put me up in a hotel but it's still not does not change the fact I have my blood pressure medicine and about 10 other medications but my blood pressure is the biggest and I will think twice before I fly Alaska Airlines again"

Pros: "I got home"
Cons: "No tvs"

Pros: "Nothing"
Cons: "See above comments"

Cons: "3rd flight with AA this year. Luggage damaged for second time."

Cons: "Friendlier service."

Cons: "We arrived at the airport over an hour before the scheduled departure time, per TSA suggestions, and it was way too early. Perhaps a half hour before boarding from smaller cities would be more suitable."

Cons: "Some kind of compensation to cover the missed shuttle and my time."

Pros: "Love the ability to watch films on my device by way of United WiFi"
Cons: "Better snacks"

Pros: "Better staff"
Cons: "Still terrible"

Pros: "united is united"

Cons: "If the power outlet works reliably, it would be much better. The toilet was really small."

Pros: "Boarding was well organized."
Cons: "Delayed departure about 20 minutes. No food for a 5 hour trip. (Knew in advance)."

Pros: "The fact that we actually left."
Cons: "Delayed and upset passengers. Bad breath from passengers circulating in the AC. FA we're okay nothing above and beyond."

Pros: "Everything was great except for the food."
Cons: "The hamburger bun was hard as a rock."

Pros: "Every day they take more away from us....the paying customer. ALL major carriers are becoming LCC ( low cost carriers ). Are there no real domestic airlines left. I REALLY miss Continental."
Cons: "I used to enjoy flying. Now I dtead it. There is NOTHING to look forward to. These days you get to pick lhe lesser of all evils. Is there an airline out there that REALLY wants me as a customer???"

Pros: "On time"

Pros: "Service and flighr smooth"

Cons: "Delays"

Pros: "I arrived safely."
Cons: "It's a zoo. It's a DIY of checking in and checking your bags in. No staff is around to help. You are on your own. Unorganized."

Cons: "Late late late. Had to run to get my connection. Not Uniteds fault though. SFO too busy. Will avoid in future."

Pros: "The two people that helped."
Cons: "That United had NO remorse for our inconvenience and offered NO compensations."

Pros: "Everyone and everything was great"

Pros: "Delay"
Cons: "Delays"

Cons: "30 min delays on both ends."

Pros: "Not much lots of crying kids, fully booked, so no escape"
Cons: "It just sucked. Delta on the way to NYC was great and this one was awful."

Cons: "Narrowness of seating."

Pros: "Experience"
Cons: "The time"

Cons: "Not enough legroom for someone 6'5""

Cons: "Long delay"

Cons: "Staff was not overly friendly and carried few smiles."

Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."

Pros: "Cheap fare"
Cons: "Nothing"

Pros: "Airport not crowded. Efficient boarding!"

Cons: "Staff was rude and it was some what ok"

Pros: "The morning cookie was good."
Cons: "It was dirty."

Pros: "No charging docks on plane as military duffle bag open with clothing hanging out on arrival ~ not sure if anything stolen but the threat is very real and it's unacceptable for military bags to be delivered in that manner"

Cons: "Showed up at airport w 2 15 yr olds traveling alone. We're told we needed to pay $150 each way. We were NOT told when tix were purchased. Accused of lying about the girls ages when we booked. Tix were booked and paid by two different parents and times. Agent relented and waived fee. At the gate we were again challenged and had to go thru it all again. No more United for us!"

Cons: "Confusions on dates from Internet. Your site usually sets its own dates without confirming."

Cons: "delayed"

Cons: "Charge for tv!"

Cons: "Should load the plane from the back rather from the front. People in the back can sort their stuff while still be able to load people into the front."

Cons: "Having to pay for Internet sucks"

Pros: "I'm home safe"
Cons: "The delay"

Cons: "They lost my suitcase."

Pros: "Same as above statement."
Cons: "Pilot landed the plane a little on the rough side. The Tarmac was definitely felt."

Cons: "N/a"

Cons: "considerate steward checked for wheelchair at ORD"

Cons: "Horrible overlay"

Cons: "My luggage got lost! No water offered!"

Pros: "it was very comfortable"

Cons: "No room in the seating, nor in the overhead."

Pros: "same as above"

Pros: "I would like to have a movie for free"

Pros: "Lining up in groups"
Cons: "Nothing"