SQ is a market leader for good reason and its 787 this time was actually comfortable and the service top notch as always.
Subject: Complaint Regarding Cabin Temperature on Flight SQ447 (DAC–SIN)** Dear Singapore Airlines Customer Service, I am writing to express my disappointment regarding my recent experience on flight SQ447 from Dhaka (DAC) to Singapore (SIN). After boarding, it became apparent that the cabin air conditioning was not functioning adequately. When we initially raised the concern, a flight attendant informed us that it would take approximately 10 minutes for the temperature to cool down once the aircraft began operating. We trusted this explanation; however, the cabin remained uncomfortably warm, and many passengers—including my family—were sweating for an extended period. After approximately 45 minutes, I raised the issue again. While the attendant mentioned that adjustments had been made, the response did not reflect the seriousness of the ongoing discomfort. It was only after about an hour into the flight that the temperature finally improved and the cabin became more comfortable. I also spoke with several other passengers seated nearby, and they confirmed they were experiencing the same issue. As a frequent traveler who has always associated Singapore Airlines with high standards of service, this experience was very disappointing. It has made me reconsider choosing this route with your airline in the future. I hope you will review this incident and take the necessary steps to ensure that such situations are handled more promptly and professionally going forward. Thank you for your attention to this matter. Sincerely, Mohammed Shahriar
Excellent service. I pre-ordered gluten intolerant meal and they handle it with care. They served me my meal before other people's to avoid crossed contamination. Thank you 🙏
Food was just okay, need to improve for other menu variations
SQ service is great as always. However, the food quality seems to have gotten a lot worse recently.
Food from Surabaya was below average but from Singapore is much better
Excelent service and plenty of food and drinks during the flight. Flight crew very attentive to our needs. Leg room between rows are very disappointing.
My experience with Scoot is very good. Will have no issue flying with Scoot again.
Great to have actual hot tastey meal on a flight. Well done
It was a super smooth and comfortable flight even though I was in normal economy. The staff was so nice ☺️
Flights were delayed, Food was good but only 1 meal instead of 2.
OK seats comfortable, easy boarding/embarking, excellent connection to domestic Malaysia flight with baggage checked through without customs. Catering especially drinks borderline ok luckily less important aspect
Comfortable seats in economy, managed a few hours sleep in an o night flight but the food was terrible. Surprising as Malaysia airlines has been good in the past. Service was mediocre this time too.
Service / food has to be much better. Staff were not very attentive to requests. Requested for a second serve of coke and got a weird look back from the host! Was also told they don’t have extra water bottles when I requested for one before sleep! Dinner time food was very minimum and average.
chaos boarding. Crew in business class seemed short staffed and lacking in attention to details initially, but did improve during flight.
Delayed for 45 minutes. Don't know what's the issue. Other than that, food was not to my satisfaction. However it's okay.
My first course flight (Aor-Kul) was cancelled in the morning, and they asked me to board the night flight hence I need to transit overnight for the 2nd flight (Kul-Myy) that supposed to be on the same day. The overnight stay was not provided, (I'm traveling with my spouse, a daughter (5 y.o.) and an infant (2 months old). Hence I booked Sama Sama Hotel at my own expense (fortunately using my enrich miles points). Other than this issue, all services is good.
No recognition for one World Emerald member. Business class seat has flat bed
I had purchased extra leg room for all legs of the flight but due to a delay in leaving Perth I was put on another flight but with Emirates. My luggage was initially lost but later found and my suitcase was broken. I ended up losing my upgrades
I enjoy traveling with Malaysia Airlines. The Asian food they serve is pretty good and the red wine was also good. They did run out of beer and only did a couple of water rounds during the flight but the staff were very friendly.
Friendly staff but otherwise a typical no frills airline. The sets are extremely cramped
Fast Pass but delay at Check-In Counter. Limited Counter when there are alot of ppls Check-In
We were told that flight was delayed by 20 mins, but it left close to an hour late. But they did make it up and arrived early; it's just very difficult to keep waiting when it's a late flight. Food was mediocre.
Boarding was nuts. Gate change. Delayed. No communication from gate staff. They seemed lost. Rest of the flight went well
It was good. The FACE check in at KLIA2 was not working.
should remind people who cough must wear the mask. A few persons surrounding keep coughing.
Meh, it was AirAsia. It's not about a quality.
Great flight. Achieve my objecttive of travelling with less hassle .
Crews could have been more friendly and helpful . One specific crew was a bit rude to some passengers
I regret flying air Asia everytime I fly them. Baggage policy is a joke and the fact they issue mobile boarding passes but you can’t ever use them?? A waste of everyone’s time (you can only use them flying out of bangkok or KL)
