Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Pros: "Seat was roomier. Food was good."
Pros: "Good meals and crew was nice"
Cons: "Seats seem more cramped than usual. They also feel flimsy, since half of the seat backs around me reclined when passengers don’t even press the button."
Cons: "To actually be on it would’ve been awesome"
Pros: "Food was actually quite decent"
Cons: "In-seat entertainment systems malfunctioned for roughly half the flight, which was quite disappointing"
Cons: "The unplanned layover in HNL was very poorly handled."
Pros: "Crew were very hospitable. Seating and take off moved at a good pace"
Cons: "Entertainment was limited. Smaller plane / less space"
Pros: "That I can charge my phone."
Cons: "That I needed the wall jack part to charge my phone. My side’s wall jack was broken. I think if possible they can make it that I can plug the usb part of the wall jack straight. This way the wall jack won’t be needed. Also they were only two in each roll but they are three seats in each roll."
Pros: "Pleasant crew, smooth flight, on time."
Cons: "Food could be better. Seat was a bit hard."
Cons: "Not having videos on plane in seat sucked!"
Cons: "Terrible experience. Will avoid united at all costs. We arrived with enough time and called ahead. They said to run and the plane would still be there however at the kiosk, the personell was very unhelpful. They made us miss our flight, fly out the next day and didn't now help change our return flight to the next day. I called united, the booking agency and the other airline without getting any changes."
Pros: "Nice crew"
Pros: "Best flight to Italy from the states for me in 4 visits over 18 year span. Very efficient and courteous attendants, above average food ( for airline food), complimentary wine, even the seating was not as cramped as I have endured ( on NW Airlines- worst flight experience ever in 2005.)"
Cons: "I have not one complaint"
Pros: "I got super lucky and had three seats to myself, it's a long flight just over 12hrs and good sleep is precious. The entertainment options were excellent and I watched some great first run movies. Food was quite good with options, beverage service standard. Restrooms were readily accessible and "clean.""
Cons: "We left SFO an hour late waiting for a handful of late passengers - good for them though, eh? The rest of the passengers on plane were packed in like sardines. Seemed to me that too much space on plane dedicated to the premium 'cabins' for the uber rich, but they were interesting to look at."
Cons: "Check in clerk was mean nasty and said several times we could not fly because we didn’t have our tickets rather then helping us use the airport printer to print our tickets she said you can’t print you ticket until you show me your ticket. She should be fired it was united airlines won’t fly them again"
Pros: "They served butternut squash tortellini, fresh salad, and a fresh roll for dinner. I normally eat because I have to on international flights, but I actually enjoyed this meal. Too much pepper in the salad dressing, though. Besides the food, the rest of the flight was good; not much turbulence, and I got a lot of rest."
Cons: "Power outlets were hard to find, and the volume for movies was on the screen, so you had to pause the movie to change the volume."
Pros: "It was great... all staff where very courteous and helpful. A very comfortable ride. A 10 in my books!!! Love you guys!! Barb Langman from Lafleche Saskatchewan Canada"
Cons: "I didn't like getting bumped and having a 15 hour layover and having to find accommodation in Houston.. that was awful."
Pros: "Check in excellent, staff at airport very professional."
Cons: "No negative issues"
Pros: "See above"
Cons: "See above"
Cons: "A 5+hr flight and a bag of pretzels for a snack? Cheap! Unfriendly staff at Panama airport"
Pros: "Good crew, good first class , quick boarding"
Cons: "WiFi was slow"
Pros: "I got to my destination and didn’t die."
Cons: "Poorly marked gate. Late boarding time. Sat on shuttle for 20 minutes before they took us to the plane. Then we sat on the plane with the heat blasting and no air available. Flight was delayed due to maintenance."
Pros: "The friendliness of the crews."
Cons: "The landing was a little bumpy."
Pros: "I didn't like nothing"
Cons: "United needs to training your employees"
Pros: "Nice newer plane"
Cons: "Absolutely unprofessional corporate culture is blatantly obvious at United. They have learned nothing, and changed nothing, after their multiple recent failures. Flight attendants on this segment openly mocked and spoke ill of passengers loud enough for many other passengers to hear. I will avoid at all costs in the future."
Cons: "I did not like having to wait over one hour for the luggage carousel to begin dispersing belongings. I was shocked at how long it took!"
Pros: "WIFI allowed access to imessage"
Cons: ""Free" movies and TV didn't work"
Pros: "Can not think of anything"
Cons: "Nothing wasn't really comfortable"
Pros: "priority boarding; screen size of monitor"
Cons: "seat width (too narrow)"
Cons: "Flight was overbooked ! Want me and many people go next day ! Crew in Newark were very rud !!! United is terrible !"
Pros: "Crew worked hard and were terrific."
Pros: "Boarding was much more organized with lines marked for each boarding group. The crew was super friendly. Also, I received a whole can of cran-apple juice, which was much nicer than just a small cup. The tv options were also fairly priced for the options available."
Pros: "Absolutely nothing good to say. Unaccommodating plane and crew."
Cons: "Absolutely nothing good to say. Unaccommodating plane and crew. Pay a little more and fly another carrier."
Pros: "Friendly and attentive flight attendants"
Cons: "Food was quite bad: cold steak and potatoes, and tasteless chicken."
Cons: "My luggage took about 30 min, incredibly frustrating. Most airlines have this process figured out, wish United could do the same."
Pros: "Boarding at the Midland airport was a breeze. Small airport, small plane, quick and easy boarding. Good plane - new Embraer jet. Enough room in economy even without Economy Plus. Good amount of time for a flight - not overly long. Friendly crew, standard service."
Pros: "crew ok"
Cons: "two delays caused anguish no info on connecting flight on board plane couldn't access entertainment without additional software arrived ewr late would almost ;miss boarding after running from gate 82 to 114 to find the flight was late," waiting for a plane." could not get accurate departure info. (people were waiting to pick us up) arrived at bdl just before midnight two bad flights not good at all"
Cons: "I ordered a wheelchair for the Denver layover. Had to wait 20inutes for one to come, almost missed my flight"
Pros: "At least it was largely empty"
Pros: "My flight was on time both going and coming on my departure. Our arrival was early on both flights. That was wonderful! I liked the comfortable seats and the extra leg room on the plane. Both flights had good crews. I was extremely pleased with United on this trip."
Pros: "crew was very polite and friendly"
Cons: "I think United is improving constently"
Pros: "Will probably NOT use united again"
Cons: "Every leg of flight was late, excuses for lateness on every flight!"
Pros: "See statement above."
Cons: "No entertainment on a 11 hour flight. Old airplane, poor service"
Pros: "The United site suggested to arrive 1 hour prior; however, I came within seconds of missing this flight because of the lines at security."
Cons: "Security lines"
Pros: "It was efficient and comfortable."
Pros: "Aircraft, flight (except for late arrival at gate) and service"
Cons: "Pilot announced we would arrive early in Seattle. When we go to Seattle we waited 30 minutes for a gate and actually arrived late. When we got to baggage claim we had no claim area posted for our flight; another 15 minutes waiting to find out where our luggage would be"
Airlines flying from Staunton to South Pacific have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights