Daily cleaning, installation of cabin HEPA filters on flights from Strasbourg to Massachusetts
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Massachusetts.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Massachusetts is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Massachusetts with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Massachusetts up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."
Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"
Cons: "The plane is so old..,"
Cons: "Flight got cancelled"
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"
Pros: "Great plane and staff"
Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"
Cons: "Boarding was very slow."
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."
Pros: "The crew"
Cons: "Seat comfort"
Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"
Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Pros: "Crew was nice and friendly"
Cons: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Cons: "lost baggage"
Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"
Cons: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Pros: "Delayed flight but staff apologized as for safety reasons."
Cons: "Very late arrival"
Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Pros: "Cabin Crew was awesome."
Cons: "Entertainment System was not working and no Non-veg food option in flight."
Cons: "The bags where damaged from the staff"
Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Cons: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Pros: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Cons: "Would be nice if there was wifi on board"
Pros: "Average service and food quality"
Cons: "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."
Pros: "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
Cons: "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."
Cons: "My Kosher meal never made it on-board. The cabin (and the airport) were way too cold"
Cons: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."
Pros: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Cons: "The seat could have been much better as far as reclining and space. Overall I loved the flight."
Pros: "Good aircraft, good service, on time, eventless"
Cons: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."
Cons: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
Cons: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Pros: "The bread was fresh and food better than other times"
Cons: "Crew is always aggressive and unfriendly"
Pros: "Entertainment programs"
Cons: "New variety of food"
Pros: "It was very comfortable and pleasant."
Cons: "Could be a little better the service, the dinner was late"
Pros: "The crew was very helpful in all respects."
Cons: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Cons: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Pros: "great food, entertainment and seat comfort"
Pros: "Fantastic Crew!"
Cons: "Seats are comfortable but tight."
Cons: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Pros: "Crew was friendly and attentive but hard to understand"
Cons: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Pros: "It was only 2 hours"
Cons: "Small plane, no movies"
Pros: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Cons: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."
Cons: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Pros: "Liked the transfer"
Pros: "Flight crew, pilot,food and entertainment options were great"
Cons: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Cons: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Pros: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Cons: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"
Pros: "Food was good. Crew nice and professional."
Cons: "Landing was not so smooth."
Cons: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Pros: "I liked the food, the crew, the service"
Cons: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"
Pros: "The noise-canceling headset is good."
Cons: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."
Cons: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"
Cons: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Pros: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Cons: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Cons: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"
Cons: "Air France lost my luggage and they can't find it in the computer system."
Pros: "Friendly people on board"
Cons: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"
Pros: "Getting there on time despite delay"
Cons: "entertainment had very old media and no recent additions. Crew was not very organized"
Pros: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Cons: "Bottom seat cushions could be a little more comfortable ."
Pros: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Cons: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."
Pros: "Seats were comfortable with good recline. Food was good, but not excellent."
Cons: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."
Pros: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Pros: "Boarding was very efficient"
Cons: "Losing my luggage after checking it at the gate when volunteers were needed."
Pros: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Cons: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."
Pros: "The boarding process was smooth and the crew friendly. Flight ran on time."
Cons: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Pros: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Cons: "There is nothing I did not like."
Pros: "The flight was good overall. Friendly crew good attention."
Cons: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."
Cons: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"
Pros: "Spacing was ok"
Cons: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."
Pros: "Not much"
Cons: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
Pros: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Cons: "Seat a bit uncomfortable"
Pros: "The crew was very friendly and welcoming"
Cons: "The boarding process was pretty terrible and disorganized"
Pros: "The price was right!"
Cons: "I know the saying “you get what you pay for”, but good service from the flight attendants should be expected in the price. It was hard to get a greeting or a smile from them, far from prompt delivery of food or coffee ordered. We were traveling with two kids under 5, but there was no help offered. You are expected to pay for any and all food or drinks, including water. The airline could at least offer free water. The meal quality was mediocre for the price paid, and their stock ran out pretty fast."
Pros: "modern plane, large overhead bins, comfy seat with adjustable headrest, very good entertainment system"
Cons: "There was a broken restroom on the plane in the main section, so then, they should keep an eye on the remaining restrooms as they get dirtier sooner. Madrid barajas airport is an ordeal, Iberia needs to explain better that passport control happens when you get to terminal 4S on the tram AND then there are TWO more passport controls. then there isn't enough space for people to line up for the various groups, creating friction. Iberia just needs to be more organized."
Cons: "Crew was rude and the seats had astoundingly little leg room. Plus they tried to upcharge for everything. Will never fly with this airline again."
Pros: "uncomfortable seats, narrow space"
Cons: "If the plane had some wifi, better food,"
Pros: "Crew was friendly"
Cons: "Service was slow and sparse"
Pros: "The entertainment was good and not laggy."
Cons: "The seats are too small, and close together. The back rests feel 90 deg when upright. The staff are dry and harsh (On both flights.) Boarding and unboarding through the runway, in a very crowded bus. The planes got uncommonly hot before the air conditioning started, with many passengers starting t"
Pros: "Service was a bit lacking. Due to extra security measures at the gate, we did not have time to get enough food in the terminal to bring on board with us so needed to order a sandwich and drink. The on screen food order system did not work, and it was difficult to know when we could request food."
Cons: "More attentive flight attendants and better explanation of when food and beverages not purchased in advance could be ordered."
Pros: "The crew was good. Seat is ok, not very comfortable."
Pros: "It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time.."
Cons: "It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening."
Pros: "Mucha organización en el vuelvo y muy buena atención por parte del equipo."
Cons: "The right was late in bi ti directions.long limes to check in."
Pros: "Did not have A chance to fly this route."
Cons: "I was not informed about having to pay for checking my luggage and it did not even showed at the Iberia website when doing my online checking. I had to pay a total of $50, $25 each way, in Madrid. I was never informed of this in Boston or, again, while processing my checking using Iberia’s website."
Pros: "Not a goddamn thing."
Cons: "The boarding was a cattle care, atrociously organized, took forever. They were asking the better part of ten dollars for headphones. No way to get a drink, as with the trip over, the chairback screens didn't work, and they never notified me by e-mail that you had to order food in advance. Not even a glass of water available on a 7 hour flight, that's actually a health hazard, should be illegal. No coffee or tea. The window seat I paid up for was about 8 inches from the window, so I couldn't even lean my head there. No in-flight magazines, or handing out newspapers , no entertainment available, just sitting there uncomfortably for 7 hours while the attendants huddled behind drawn and velcro'ed curtains doing nothing. A true disgrace. Avoid Iberia and their LEVEL subsidiary like the plague. Unacceptable in every way....and at least Ryan Air and WOW are cheap, this flight was full price. Total rip-off, never again."
Pros: "Low cost and they were on time."
Cons: "I am under the impression that any international flight exceeding 6+ hours are supposed to serve food. This was not the case. Food was only served to people who had ordered it. Not even a glass of water was served."
Pros: "On time, check-in fine if you allow plenty of time, leg room good,"
Cons: "Choice of movies, food mediocre"
Pros: "Crew arranged to change seats so my left leg had an aisle."
Cons: "Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle."
Pros: "Very comfortable. Service good"
Cons: "I purchased an Iberia flight and ended up with Level instead. Big bait and switch. I was expecting Iberia level food and service but got a low cost airline with no frills instead. The boarding was chaotic and the food was bad."
Pros: "Smooth travels , good on board service , clear directions , clean"
Cons: "No negative complaints"
Cons: "The airline did not offer any type of refreshments for example water without having to pay for it. I did not expect that. Also I thought the boarding was poorly organized."
Pros: "Boarding and deplaning was done in a fast and orderly fashion. Crew members were polite and services were done in a coordinated manner. The food quality and quantity was good. The entertainment system and availability of options was very good. Seats were spacious and the blanket provided was very nice."
Pros: "I hate flying with a burning passion, however this 8hr flight back home was more than comfortable! I mean literally, the seats, the entertainment, the cabin crew, even the food (which to my surprise wasn’t as bad as other airlines). The fact that I’m writing this review right now just shows how great of a flight it was! I had no passenger(s) beside me, and it was all around just great!"
Cons: "The ETA of the time fluctuated dramatically, first it said that we will board at 11:40, and then it changed to 11:25 and then we did not board until 11:50, and the flight took off delayed, as well."
Pros: "Movie selection"
Cons: "Lack of water, food, attentiiveness, leg room, wife's lost luggage"
Pros: "Food, Entertainment was state of the art for airlines that is, wine and beer available as choices"
Cons: "No so friendly staff but OK, I've noticed other major airlines trying a little harder. but it was OK. It was difficult changing seat assignments and checking in online,"
Pros: "Little be more leg space"
Pros: "Staff was amazing!"
Cons: "Seats are very small and leg room is non-existent."
Pros: "Got me where I needed to go, on time. Reasonably comfortable."
Pros: "After explaining to the woman that I would like yogurt or something in the box one of the attendants offered me her food and warmed it up"
Cons: "The fact one attendant didn’t empathize that I was unable to order my food and didn’t try to help me eat something and basically said too bad, I’m sorry.a pleasant surprise being"
Pros: "Service, food, plane cleanliness and quality of entertainment."
Pros: "clean, good entertainment services, and service from crew"
Cons: "delayed start, very cold temp. during flight"
Cons: "Tray table had mold growing on it. And Iberia airlines operated flight masked as British airways"
Cons: "The plane was an Airbus 330. I'm 6'2" and was uncomfortable in the seat for 7 1/2 hours. My knees hit the seat in front, and later the person there reclined to make things even worse. Since I couldn't slouch, my head was far above the seat back. I realize airlines are squeezing space and this trend will continue. It's become an accessibility problem for me."
Pros: "Nice plane an movies"
Cons: "The lost my luggage"
Pros: "Entertainment was nice and the rise was very smooth."
Pros: "Absolutely nothing."
Cons: "Absolutely everything. I paid for a seat only to get bumped to the very back of the plane. I waited in line for 30 plus minutes to talk to a gate agent who just ignored everyone in line. Their service is worse than United. You get what you pay for. I will never fly with these clowns again. And I want my $33 back for the seat I didn't get!!!!!"
Pros: "Spaciousness of plane"
Cons: "Boarding was a zoo! The stewardess in business class was very rude. The food could be less starchy."
Pros: "Very nice flight"
Cons: "Salad and dressing was frozen"
Pros: "Absolutely awesome, thanks for an excellent flight"
Pros: "Food and movies were good."
Cons: "I was not allowed to check in online, so I had to go to the airport early to check in. Despite purchasing my flight months prior, and arriving at the airport with plenty of time to to check in, I was told that I was going to be bumped from my flight because it was overbooked, which would mean that I would miss my international connection. After waiting for everyone else to board on a tiny flight, there suddenly was a seat available and they let me board, but they managed to not put my bag on the flight, which means I have no luggage. Lastly, despite checking in more than 7 hours ahead of time for the international flight, I was given a middle seat and was told that I would have to pay $40 if I wanted to switch to an aisle/window. The middle seat was cramped and uncomfortable, particularly for 8 hours (after 7 hours of connections and waiting in airports). UGH."
Pros: "Boarding was efficient"
Cons: "Crew and service personnel were rude, Food was bad, entertainment was none existent! Very long flight without entertainment and rude service"
Pros: "The food and the service"
Cons: "The length of the trip"
Pros: "Boarding is quick and easy. Seating is comfortable enough for a one hour flight."
Cons: "No free beverage service . Snacks and drinks cart is wheeled through, but no one buys on such a short trip."
Pros: "Movie selection was good."
Cons: "Not really an Iberia issue but Barajas airport needs to fix this. The queues for Passport checks were completely unruly - no single lines, the dividers were left wide rather than keeping people single file, people were then jockeying for position to get through- because most were now risking missing their flight, tempers flared. Everyone was angry. A very unpleasant airport experience. Which certainly lends itself to an unpleasant flight experience. People were so worked up the tension was palpable. A problem easily fixed, if only there was some care. The passport check attendants moved at a snails pace. It felt deliberate. In these trying times, I was not impressed."
Pros: "great service and nice flight. great pilots and safe trip."
Pros: "Extremely professional, capable, friendly staff. Very good food. Great selection of films. Comfortable seating."
Pros: "It was very slow beginning with taxing to the airport and then disembarking. We stood for a very long time before the door opened. Probably the delay getting to a stop when in the taxi mode was due to the airport crowdedness and not the airlines fault."
Pros: "First meal was pretty good (chicken, red sauce, rice). Snack before landing was very sugar heavy with bad lunch meat and weak bread."
Cons: "Very poor customer service at Iberia check in combined with a very large airport with no info on my receipt from Kayak telling me which terminal I was in resulted in needing a full three hours to get from arriving at the airport to getting to my gate. Long line to check in and the person checking me in told me I could not check hiking pools. I asked twice because I thought I couldn't carry them on. I waited in line for the security check and they told me I couldn't carry on my pools. Went back to check in and a person managing the line told me to go to a check in desk at the end. I waited there for 15 minutes and then when he finished with the family he was helping he told me he was on break and walked away. Went back to the woman that told me to go to him, she offered no apology and told me to wait back in the check in line. I then needed help to get back in the security line because my pass wouldn't scan, then had to take a tram to get to the correct gate (this is after taking a subway and then a shuttle bus to get to the right terminal). It is very unlikely I will fly Iberia again. The night before it took almost one hour for them to get luggage off the plan on a small local flight. Boarding both to and from Madrid was also disorganized and no one at the desk ensured that only people in a given boarding group were in line. Another source of frustration is that this was booked through Finnish air (code share?) so I could not check in on line or choose my seats."
Cons: "I got fever after I boarded the flight. After the lunch/dinner , probably 30 mins after it I asked for Hot water or some hot tea as I was feeling cold. Both the flight attendants told me the service is closed. If this is your hospitality, ba**s to you from next time."
Airlines flying from Strasbourg to Massachusetts have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Strasbourg to Massachusetts
Masks required on board, masks provided on flights from Strasbourg to Massachusetts
Social distancing seating
Middle seats unavailable to book on flights from Strasbourg to Massachusetts
Testing for antibodies, testing for symptoms for flights from Strasbourg to Massachusetts
Waiving of change fees. Search flexible flights from Strasbourg to Massachusetts