Daily cleaning, installation of cabin HEPA filters
Saint Kitts and Nevis has restricted the entry of all travelers except nationals, residents and arriving travelers who stayed for 21 hours from Anguilla, Antigua and Barbuda, Barbados, Dominica, Grenada, Montserrat, St. Lucia or St. Vincent and the Grenadines. Travelers must present a negative COVID-19 RT-PCR test result issued within 72 hours prior to departure. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "The friendly service from everyone including desk, wheelchair service, and flight crew"
Cons: "Not much at all. Everyone took very good care of me."
Pros: "Everything was awesome"
Cons: "Flight delay"
Pros: "Nice crew, short flight, comfortable."
Pros: "Crew was thoughtful."
Cons: "Flight departure delayed due to something about waiting for a travel log."
Pros: "Flight was fast and professional."
Cons: "plane was very cold"
Pros: "Nothing. Have not flown American airlines for the past 15 yrs because they always managed to have mechanical problems, delays, etc. Flew with then for the first time since, and again, mechanical problems. They kept us inside the plane for two hours. Because of that delay I missed my connection."
Cons: "The hotel they put me in (Holiday Inn Airport) is like going back to the 70’s. Horrible experience overall. Needless to say, not flying American Airlines ever again."
Pros: "Seat was okay. Crew was definitely amazing."
Cons: "I wish the seats were even just an inch wider and more legroom for really tall people like myself."
Cons: "Everything was perfect and on schedule! Thanks for the wonderful experience"
Cons: "The personal device entertainment wasn't working, which made for a long, dull flight."
Pros: "Great crew. Easily accessible."
Cons: "Several delays."
Pros: "Flights are on time, and the information on the app was accurate and timely"
Cons: "Not much... it was the easiest flight I’ve taken in some time!"
Cons: "The WiFi to work."
Cons: "To hot in the back of the plane"
Pros: "Seat seemed smaller than previous flight BDL to MIA"
Cons: "On a short flight MIA to GCM AA has seat back screens. On longer flight BDL to MIA no seatback screens. Seems backwards logic!!"
Pros: "Comfortable seating and attentive service"
Cons: "Remote terminal which required walking stairs with carry-on bags, and two bus rides to reach the plane. No food other than packaged snacks in first class. No seatback video screen."
Pros: "Andres was so nice. Amazing actually"
Cons: "They boarded us then we had to switch planes. Delayed an hour"
Pros: "Was with my husband and the crew was good"
Cons: "It was not clear that I needed a different 6 letter code to checkin using the AA website. I finally got frustrated and called AA only to find out the code was different. The codes should have been the same or you should have referenced it on the website when I tried to check in"
Cons: "Let's take a minute to thank American Airlines for assigning a 34 year old US Air plane without power outlets, entertainment options or even working personal lights for a trans-Atlantic flight. On the positive side, the seats were also very uncomfortable and had ashtrays!"
Pros: "British Airways seats"
Cons: "If we did not arrive at the airport 3hours ahead, and get on an earlier flight we would have missed our connecting flight to England. Do Not book such shoes time between flights because often they are delayed."
Cons: "No internet on plane"
Pros: "Entertainment offered several options to choose from"
Cons: "Food, only one beverage was offered"
Pros: "Boarded on time. Concierge met me at baggage check to direct me to the queue I needed. (Two days ago, no concierge, and I spent 15 min in the wrong line to check a special-handling bag.)"
Cons: "25 min to get from late push-back to throttle-up. Late arrival at destination."
Pros: "The crew were polite, accommodating and understanding"
Cons: "The gate was changed 1hr prior to boarding despite the arriving plane having landed 3hrs prior. So with stroller and infant in toe, I had to run to change terminals/buildings. There was no assistance or prior warning regarding this from the check in staff and I made it all the way to the original terminal and gate before having to turn around. The desk staff at the gate was asked about early boarding for infants and said it would be okay but didn’t give clear instructions on boarding so I sat down and they began boarding each group 20 minutes later and did not give priority to mother’s with infants. The stroller which I brought to the gate was then tagged incorrectly with a white tag instead of a pink tag. I was later told by he crew that it meant it would go directly to baggage claim instead of being brought to the door. According to the crew, all staff know to tag with a pink tag. At every step there was blatant display of inconsideration that made an already difficulty journey, that much more challenging."
Pros: "High end entertainment system."
Cons: "Didn’t like the food. Could be better comparing to other airlines. There was no film that I wanted to see..."
Cons: "I didnt like that we were an hour and a half delayed and we werent informed why. Then as I am trying to update my pickup person one of the crew members was really rude and I tried to explain and it didnt help. She was rude infront of all the passengers. Not planning to fly in AA anymore."
Pros: "Great crew, good food served several times. Entertainment was very flexible."
Pros: "On-time departure and arrival; room to stow carry-on's; able to move to vacant row to give both the other guy in my row and me some extra leg room."
Cons: "If the exit row seats are completely vacant, ask the flight attendant EARLY in the boarding process if you can move into them. I asked a good 10 min. prior to departure from the gate and was told I couldn't do it then. The FA let me move after takeoff and the obligatory "You're in exit row seating ..." briefing."
Pros: "Nothing very old plain"
Pros: "Couldnt check in because kayak booking didnt give the right info for my flight. Kiosk couldnt find me....so much stress..."
Cons: "Had to stand in line to talk to finnair, aa, and used the kiosk 3 times. Nobody could help, ticket info wasnt right."
Cons: "The seat I had reserved was given away even though I paid extra for it back in February. American Airlines rep said it was because when i book through a 3rd party like Kayak, they can't guarantee my seat assignment."
Pros: "Friendly crew; okay food and nice movies. Security screening went fairly quick. No abnormal long lines."
Pros: "I like that they let a 70-yo wobbly old man hobble the length of plane to get some hot tea because there's no climate control i the air craft, and let the poor old man hobble back by himself juggling the hot tea in his hand and trying his best not to fall. Plus I truly admire one of the air stewardess's ability to chew gum - she was chewing vigorously throughout the 7-hour long flight. Amazing."
Cons: "BA and AA is the best partners. Because both their air crew are clueless about service standards. A 7-hour flight from London to JFK, again no meal choices, no offer of drinks in between meal times - is this a standard Western service level?"
Pros: "Crew was nice"
Pros: "The plane was very nice and very comfy. Not a whole lot of leg room where I sat (economy) but it was a cheap ticket so I can't complain."
Cons: "Overbooked flight made storing carryons annoying and hard."
Pros: "The crew was nice and because the flight wasn't full we had ample space."
Cons: "Flight was delayed. It was already a late flight with 2 children"
Pros: "Crew pleasant. Food nice."
Pros: "Once arrived all was fine. Once arrived all was fine."
Cons: "Being Over hour late. Updates kind of slow. But really hot on the plane"
Pros: "The extra leg room, giving everyone a free movie screen. Over all experience was better than any other airline I have experienced."
Cons: "Flight cancelled. Thanks, Obama."
Cons: "Iwould like my money back notting i bever made it home"
Cons: "Had to be rebooked due to safety issue on my departing flight and lost my connection in Washington DC. Hours of sitting."
Cons: "I was going to miss my flight and so I called the AA and they would not credit, reschedule or do anything for me. I had to just waste the money as the change fee would be just as much as buying a new ticket. Teaches me a lesson for every straying away from Southwest."
Cons: "Each flight delayed at least an hour"
Pros: "This flight was comfortable and the crew was very nice"
Pros: "The crew was good."
Cons: "Washington airport grounded our flight for no apparent reason while we were on the runway in Indy about to take off, then didn't tell us when we could expect the delay to end."
Airlines flying from Syracuse to Saint Kitts and Nevis have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights