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— Italy
Sep 8 — Sep 151
Round-trip
1 adult
Economy
From?
To?
Thu 9/8
Thu 9/15
Good to know
Low season | February |
|---|---|
High season | July |
Cheapest flight | $237 |
Average price round-trip | $1,037 |
Good deal round-trip | $560 |
Good deal one-way | $229 |
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 25% increase in price.
Flight from Nashville Intl to Rome Fiumicino
(avg. price over the last 2 weeks)
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FAQs for booking flights from Tennessee to Italy
Top 5 airlines serving from Tennessee to Italy
Scores according to KAYAK customer reviews8.2
EmiratesOverall score based on 15972 reviews
8.3Boarding
8.2Comfort
8.4Crew
8.5Entertainment
8.0Food
Food
Cons: "An airline not only with the best service but the best looking flight attendants. They genuinely smile"
Cons: "Had a broken seat it didn’t recline...."
Pros: "The person behind me didn’t have enough space so I could recline back and get comfortable"
Cons: "More spacial seats"
Cons: "No entertainment but it’s probably because it was a short trip"
Pros: "Crew was efficient and kept a busy flight organized."
Pros: "Delay"
Cons: "In"
Pros: "We love this airline!"
Cons: "nothing"
Pros: "Everything else"
Cons: "Cabin crew less approachable than usual"
Pros: "Service and food"
Cons: "Boarding for business class took a long time and was very out of order"
Pros: "Terrific food, not the same old stuff! Professional staff with a great attitude! A little extra legroom never hurts!"
Cons: "Nothing."
Pros: "The planes are comfortable, the entertainment has plenty of options and plugs for your chargers if you want to use your own. The staff are friendly and very attentive. Emirates understands service. We had one cabin crew (on our flight to New York) named Amor who was was “on it” - attentive, helpful...everything you want on a long-haul flight!"
Cons: "This isn’t Emirates’s fault, but it took over 45 minutes (after we had come through passport control) for the bags from our flight to come out and we almost missed our train into Milan. But that is the fault of Malpensa airport."
Pros: "Only the salmon meal. I had a fish meal that was so dry it was impossible to eat"
Cons: "The bland food. Tell the chef to be more creative with cholestral free meals."
Pros: "Food ,seat,everything was just great"
Pros: "Beautiful, clean aircraft with multilingual staff-great entertainment choices"
Cons: "Nothing's ng"
Pros: "Everything, hands down best flights I've ever hand, I'm flying Emirates every single opportunity i get moving forward"
Pros: "Wonderful service. Comfortable flight."
Cons: "My TV wasn't working."
Pros: "Easy, friendly and comfortable."
Cons: "Last row seats so was a bit noisy. But nothing too bad."
Pros: "Loved to watch a movie and get wonderful service"
Cons: "Can't think of anything"
Pros: "Plenty of room even in economy. Good food for a plane. Very friendly"
Pros: "Magnificent plane lots of space friendly crew."
Cons: "The person behind me was kind of irritating"
Pros: "Flight crew was very friendly and helpful, seats were comfortable, entertainment options were plenty, and food was excellent. Would definitely fly again and recommended to others."
Cons: "Check in process was a little slow, since they do not have self service kiosks for those who are not checking bags. However, ticket staff was very friendly and helpful. Boarding was a tad chaotic, since they do not have separate lines for each group."
Pros: "Good entertainment selection. Nice quality blankets. Flight wasn't overbooked. Leg room. Complimentary wine."
Cons: "We were delayed 2 hours on the runway. Temperature got hot during the night."
Cons: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."
Pros: "Well trained crew, layout of aircraft and comfort, wide choice of entertainment, smoothness of ride"
Cons: "boarding was rather disorganized mob scene"
Pros: "ICE entertainment system was of high quality."
Cons: "First, the seats were very small and uncomfortable. I had trouble sleeping, and, the seat was stuck (couldn't move back). And second, the food tasted horrendous. I have been on many flights, and this was perhaps the worst meal I've ever had. The coffee was bitter enough to make me gag (even after I added cream), and the chicken was flavorless. The boarding process was a mess. It was hectic and unorganized. The flight was delayed an hour, and the crew failed to provide an adequate rationale as to why. Speaking of the crew, they weren't helpful. At one point, I had asked to use the restroom, and I couldn't get in. Again the crew provided no rationale as to why. Then, a few HOURS later, a lady approached me and said I could go "very quickly". This was my first time flying with Emirates and I don't think I'll be flying with them again."
Pros: "Excellent selection of entertainment"
Pros: "The flight was so nice! I landed on time, the food was good. I loved it the fact that I could charge my phone, have a good amount of tv show and movies to choose from. Comfortable seats. Yep I would recommend and I would flight with Emirates airlines again"
Pros: "Had a wonderful trip with many pleasant surprises - kind and efficient crew, tasty meals and a variety to choose from, cameras to see the outside at all times, and special treats for kids (photo, travel pack, meals, etc). Looking forward to the next trip on Emirates!"
Pros: "Crew was great, entertainment options expansive, food decent"
Cons: "I had 2.5 hours to get from terminal 5 to 4, check in and get to gate. I almost didn't make it. The lines at emirates check in were insane and didn't move for a long time (online checknin was unavailable). TSA at JFK also. Easy slow and my TSA precheck didn't appear for my pass."
Pros: "Food was better than Iberia or Delta. Staff greeting friendly."
Cons: "Asked for wine - never came back. No reply. Nothing. Asked for water an hour later - never got water. Asked later in flight, got nasty reply: "Not my job to satisfy coach customers.""
Pros: "I like the confirt and the on time flight."
Cons: "As I'm pilot and being my first flight in a A380, I would like to visit the plane what was denied by a cabin crew."
Pros: "It was comfortable with plenty of space since no one was on the flight."
Cons: "The stop in Milan was unexpected and not marked on the ticket. It was irritating to stop in Milan and then have to reboard. I didn't notice when I was buying the ticket that the flight was a few hours longer than it could have been. I should have just booked my flight straight from Delhi to Europe. It would have been more efficient."
Pros: "The aircraft windows were clean, that's about it!"
Cons: "Everything, horrible food, no amenity bag for long flight. No toothbrush?? Dirty bathrooms from one hour into the flat guy till the end. Bad service all and all disaster not to mention that they cracked my suitcase."
Pros: "So nice to still fly on a comfortable seat and with great and friendly service."
Pros: "Food was really good and they accommodated my gluten free diet with ease. Great movies and tv shows to watch!"
Cons: "Couldn't get the internet to work...not sure if it was my phone or their service. Seats don't lean back much and there isn't as much legroom as some other airlines I've used. Hard to sleep."
Pros: "My first time on Emirates and it was great. Lots of room and amenities even in economy. Food was surprisingly good."
Pros: "Great service, good food, lots of entertainment options."
Cons: "Hard to sleep with multiple service times"
Cons: "I like the seat is wider, more leg room. It's quite silent compare to 777. I also feels it's spacious compared to 777."
Pros: "Smooth flight, nice crew and decent food. Good infotainment although I couldn't find live TV in the Menu."
Cons: "The plane was uncomfortably COLD and DRY! Had two blankets on me and still sneezing. Seats were TIGHT!! Unbelievable!! Such a large plane had seats as small as baby car seats! Left the plane with red eyes, dry nose and aching joints!"
Cons: "My car was left in Dubai , & I am not sure when I will get it."
Pros: "It was more comfortable than a US carrier's coach class, but ,8 hours in coach is still rough."
Pros: "Gorgeous plane, delicious food and great entertainment system."
Cons: "My wife and I checked in together and we have identical bags, but hers did not make it to Milan BECAUSE IT NEVER LEFT NY DUE TO TOTAL INCOMPETENCE. IT TOOK 4 DAYS, 35 PHONECALLS AND INCREDIBLE PERSISTENCE TO MAKE SURE WE GOT IT BACK AND EMIRATES WAS AWFUL IN THIS REGARD."
Pros: "Beautiful plane, lots of room, nice lighting, soothing colors, friendly staff, better meals, nice toy pack for my daughter."
Pros: "The fly was fine as usual"
Cons: "Not Emirates fault but they open my bags and made a mess with the presents for my family"
Pros: "The plane was lovely. The food was unusually good for coach. The flight attendants were really nice and I liked that they were from so many different countries. It was also a very smooth flight."
Cons: "Nothing to complain about."
Cons: "Wasnt able to sit next to my wife on my honeymoon"
Pros: "Crew very attentive and helpful"
Cons: "Boarding chaotic and unorganized. Cabin temperature = sauna for first 90 minutes. Everyone stressed. Babies crying. No water. No service. But all seat back screens lit and hot. Awful."
Pros: "Horrible customer service on the telephone line."
Cons: "Terrible customer service and no pity that jfk had 40 canceled flights coming in that day."
Pros: "Crew were great, loved having spare seats....Just a very welcoming flight."
Cons: "My screen on the Nashville to LA wouldn't let me watch the movie I wanted too but everything else was great. Glad they were there to get me home to Australia when other airlines weren't!"
Pros: "The snacks and water were great. Smooth flight."
Cons: "Nothing."
Pros: "Easy boarding, our connecting flight was at the same gate!"
Cons: "Would always love more room in comfort class."
Cons: "Always need more room"
Cons: "My hard shell suitcase was broken during the process not sure when or where. Items in my suitcase were also damaged. The seats are so close together that it was very hard. If you are a bigger person I recommend flying first class."
Pros: "Great staff."
Cons: "They lost my bags in Amsterdam."
Cons: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"
Cons: "The intercom was turned up too loud."
Cons: "No in flight entertainment behind the seat"
Cons: "Overall it was a great fight on time boarding. Earlier arrival to norfolk than advertised Excellent crew. This is my 3rd time flying Delta I’m impressed."
Pros: "Getting to my destination."
Cons: "Leg room, more room for carry on bags, coats, etc."
Cons: "Flight Delayed > Pilot on Connecting Flight"
Pros: "The flight was not cancelled, crew was friendly, we arrived at our destination."
Cons: "Flight delayed two hours and absolutely no info provided to customers about what was going on and if/when flight would depart."
Pros: "Nothing"
Cons: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"
Pros: "There was no flight booked by Kayak although I paid for my trip. I’ve addressed this 3 times & still have yet to receive a call from customer Service."
Cons: "Poor service"
Pros: "Crew did not serve breakfast because flight arrived earlier How about better communication with pilot?"
Pros: "The crew was polite but not overly friendly or welcoming."
Cons: "Boarding was orderly but it was hard to hear the announcements of the zones. I flew economy and it was like flying in a frozen sardine can. There was absolutely NO leg room. At 5 ft, 2 " if I found it difficult, I cannot even imagine how a taller person felt. I wore a coat, sweater, and scart , and warm socks, and I was still freezing the entire trip. It took me 20 minutes to thaw out after arriving. It was quite uncomfortable."
Pros: "Everything was excellent . The food was good The crews were friendly courteous and professional. The planes were well maintained and comfortable. Everything but one thing was excellent"
Cons: "The one thing that I didn’t like is that I have a disability and cant walk very well so I requested a wheelchair and assistance to the plane. Everywhere the service was impeccable except for Nashville I never did get the wheelchair and had to walk to the gate My back hurt me for most of the next 24 hours. In my own country I was treated the worst."
Pros: "Friendly crew."
Cons: "Flight was fine."
Cons: "I couldn’t sleep in a chair... wish I could"
Cons: "Really rough landing"
Pros: "Newer plane. Friendly crew. Landed safely and on time."
Pros: "Boarding from back to front. Making early boarders wait to the side when they tried to embark too soon."
Cons: "All the people standing in line prior to boarding."
Pros: "First time back in about 15 years and what an improvement. Customer service is important to Delta and it shows."
Cons: "WiFi didn't work for me at first."
Cons: "Gas fume on the back seats are horrible"
Pros: "Friendly service. Frequent snacks which is nice on a 10-hour flight."
Cons: "Cramped conditions"
Cons: "Boarding was a little bit rushed and the gate agent was visibly irritated by some passengers who didn’t check their bags."
Pros: "The plane had mechanical so we had a long delay. No fun"
Pros: "It’s was super smooth! Fast service and great customer service."
Cons: "The intercom was a little messed up."
Pros: "Nothing"
Cons: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."
Cons: "I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful."
Pros: "I got to fly where I needed to go."
Cons: "The vents above my entire row of seats did not work, meaning there was never any air coming out even when they were fully open. This made for a long, hot, claustrophobic ride. The flight attendants seemed first disbelieving and later unconcerned that no air came out of our vents. I doubt they even reported them as broken after the flight. Delta's new boarding process is absolute chaos. More than half the plane had no seats assigned until 20 minutes before boarding, and the seats were displayed on a screen a good 25 feet away from the gate, meaning people had to constantly walk back and forth between the doorway and the screen. The gate agents were clearly overwhelmed. If this is how Delta is organized now, I won't be flying on them again."
Cons: "Retrofitted entertainment system under the seats made it very uncomfortable. It was hard to even stretch your legs."
Cons: "All went well"
Cons: "Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again."
Pros: "Seating and boarding were fine. That process was relatively quick/straightforward"
Cons: "I have never had an on time Delta flight, and hopefully, it will happen one day"
Cons: "After waiting patiently through a 3 hour delay we were inbound to Minneapolis. We were set to arrive at 9:45 pm and there were multiple 10 pm connections. Delta flew into the furthest gate away, didn't communicate with the connecting flights to give it 5 more minutes and didn't have transportation waiting to bring us top our connections. After ruining across the entire length of the MSP concourse I arrived at 9:58 only to be told they already left. Worst communication I've ever seen. Delta should be ashamed."
Cons: "Delta's entertainment app does not work with Kindle Fire"
Cons: "Goog"
Pros: "It was good"
Pros: "Flight crew were friendly and engaging."
Cons: "Delta customer service- terrible when I called about reservation. Agent upon arrival at airport clearly not happy about 5am shift."
Pros: "We stood on the ground due to weather, which had nothing to do with the airline itself. Keeping this from jading my point of view, the airline stood within the standard of what is expected of a good trip. Food was good, and the choice of movies, shows, and games helped the time pass. Staff was friendly, and checked bags were ready rather quickly."
Cons: "The number of updates telling us we are going nowhere, was a bit excessive."
Cons: "727 modern plane free movie free Wi-Fi"
Pros: "No headphones available for flight"
Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."
Cons: "The airport crew at the check-in desk was rude"
Pros: "Entertainment ( movies) were nice."
Cons: "9 hour flight and no food(meal) until 1 hour before we land. The worst food I've had on a international flight."
Pros: "Customer service very courteous and friendly."
Pros: "Short flight 35 minutes, Attendants were magnificent - friendly and focused on the customers as if they were important human beings spending hard earned cash instead of live cargo whose fares were already in the bank. This factor alone will cause me to choose Delta over others despite any small difference in price. Never waited very long in any line. Zero frustration."
Cons: "Had to pay to check a bag for the 35 min. domestic leg of my international flight which carries no baggage fee ON THE SAME AIRLINE booked at the same time. Lame."
Pros: "Courtesy and attention to detail of crew"
Missing bags at final destination. Super hot in plane. No water offered during flight. Check in at Frankfurt was horrible too. Overall bad experience
On time and good staff. Excellent
Pros: "Great short flight, friendly crew"
Cons: "Nothing negative"
Pros: "There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped.."
Cons: "Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats."
Cons: "The plane was very old. On my seat, the TV screen did not work. The cabin crew was lazy. Nobody paid any attention to the Attendant light by my seat."
Pros: "Got to the destination"
Cons: "Everything"
Pros: "Excellent service"
Cons: "My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience"
Cons: "the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical"
Cons: "They run out of chicken and only had pasta dinner left. I don't like pasta ."
Pros: "The crew should treat better passengers but overall is been good"
Cons: "Overall is been good"
Pros: "Nice crew comfortable seats selection of drinks were good"
Cons: "Better blankets too cold on the plane"
Pros: "Outstanding service from the flight crew. The food was even good. The flight crew comes around constantly with drinks, food, and just extras and we were seated in economy. Plus, they acted like they were so happy to be able to serve us. What a great trip. Love Lufthansa!"
Pros: "Quick flight. O ly 2 people per row. Bags did not get lost"
Cons: "Walking to different concourse. Then walk down to bus and ride 10 mins to plane and wait to get on. First come first seated."
Pros: "Love to fly Lufthansa, I never had a bad experience with them"
Cons: "Nothing"
Pros: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Cons: "nothing"
Cons: "Our flight was cancelled from Nashville to Chicago due to "mechanical issue" so we were unable to get on the flight to Naples. United rebooked us on a flight leaving the next day, and we are currently sitting in Chicago on a 6 hour layover. So no, I am not happy at all with this experience. We are missing a day in Italy and have been charged a day stay in Sorrento which we are unable to use. I have contacted United customer service to see if they can compensate us."
Cons: "Flight was delayed more than 1 hour 30 minutes"
Pros: "Seat comfort and entertainment Option for WIFI and to charge was very nice add"
Cons: "Lost our luggage"
Cons: "Had to wait more than 30 min at SJC"
Pros: "Great flight"
Pros: "On time, Staff were excellent"
Cons: "Poor snack (sugary cookie) Big rush to make connection in Frankfurt, almost missed it. Should allow at least 2 hours to connect as they use buses to transfer from plane to terminal and often have to go through security again."
Pros: "Nothing"
Cons: "First flight was canceled and we had a pleasure (after 12 hours flight from SJC to FRA) to spend another 11 hours in the airport."
Pros: "flight was on time"
Cons: "The plane appears to have left with NO luggage on board. 3 days later, I am still without luggage. The promise to deliver the missing luggage within 24 hours was not honoured."
Pros: "Everything on the flight was very efficient and organized—the boarding process, the excellent and pleasant service, the food, and the entertainment selections. Thank you for making a long flight enjoyable."
Pros: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Cons: "Food could have been better, the breakfast/snack we got wasn't filling at all. The entertainment collection can be better specially Indian/Hindi movies"
Pros: "On time-well organized!"
Pros: "The Staff"
Cons: "Nothing"
Pros: "Aircraft crew was decent."
Cons: "Seattle to Frankfurt aircraft was the dingiest and most crammed aircraft I have ever used on an international leg. The seats were tiny so much so that some other passengers were not able to fit in! The lighting was gloomy, restroom dirty within the first hour of the flight, no space to keep any magazine or books on the back rest of the seat in front of you, etc. Overall - such a bad experience. Not expected from Lufthansa, especially as I have had great experience with Lufthansa earlier."
Pros: "The food and frequency of service and free checked bag were among my favorite parts of the flight. Overall the flight was fantastic. I loved the camera feature that allowed you to look at the outside of the plane. The crew was so friendly and courteous."
Cons: "The amount of entertainment available was not unappreciated, I enjoyed many of the documentaries although I wish there had been even more nature documentaries, as those are my favorite :) I did hope for a more updated selection of Hollywood movies."
Pros: "The crew was friendly and respectful"
Cons: "Another passenger came and sat in the seat that was empty next to me and wasn’t ever asked to return to her own, assigned seat"
Pros: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Cons: "Everything was ok. Nothing I did not like on that flight"
Pros: "Once onboard the flight was excellent and trouble-free. The crew were efficient and pleasant to passengers. I must give a big credit to Lufthansa for its great on-board entertainment system and good quality screens."
Cons: "Boarding in San Jose: For the first time I saw a Lufthansa person physically checking the weight of cabin backage at the gate. This was was not very pleasant experience as he approached us asking questions why we had so much cabin baggage, when our children were in bathroom and assumed me and my wife had 4 pieces of baggage, when we had 1 each and then left without apologising."
Pros: "A380 flies smoothie."
Cons: "Drop Off bagage at MIA airport. I did online check-in..but, the line for DropOFF so long and only ONE person attending..i suggest improve desk services..."
Cons: "Food was served burning hot, and nobody came over to collect the trays in for minutes"
Pros: "Excellent connection arrangements in Munich. Departing gate just steps away from the arriving one!!! German punctuality as well."
Cons: "Too little space between consecutive rows on the plane."
Pros: "Crew was nice"
Cons: "Flight was delayed which caused us to miss our next flight. This was a huge inconvenience. When we were in line to get our hotel they did not help the people who were first in line. We were in the middle of the line, but got everything organized for us LAST."
Pros: "This was still a Lufthansa flight. Meaning there was a lot of leg room, the food was nice and the staff was great."
Cons: "The only thing i did not like is that for such a long flight (5 hours), also being an international flight, i was expecting an entertainment center, but there was none."
Pros: "The crew was very welcoming and attentive."
Cons: "That the price of the ticket dropped from when I originally purchased it by $500 and when I called for a refund of the difference I was told it could not be done. I also didn't like that we had to pay an additional cost for a seat selection. Selecting seats should be included."
Pros: "After 4 hours of sitting on Tarmac and in lounge, they finally told us that the flight was cancelled. Better safe than sorry. Hotel, dinner...."
Cons: "7 hours of uncertainty. Having to re check in at midnight after the airport ordeal. Mixed messages about check in, baggage location, 400 people all showing up at once this morning to check in, having not been able to print boarding passes."
Pros: "The lady on the counter was very friendly & helped me to rebook another flight to Frankfurt early next morning."
Cons: "Flighing from Nashville to Washington for 30 minutes & than have to turn around due to weather."
Pros: "LOVED the fact that the business class seats lay back almost flat---much more comfortable. The flight attendants were very friendly and actually had a good sense of humor when appropriate ; ) Pleasantly surprised at the food choices and delighted that the drinks were all free, including the adult beverages, even for the economy seats that we were in on the way back..."
Cons: "Wish the seats could lay back a little bit more in the economy seat area..."
Pros: "Lufhansa did a great job. During flights, everything was good."
Cons: "Security check in Frankfurt was terrible, violating all human rights in every possible way! Please don't tell me that it is for passengers safety; such a humiliation cannot be justified by any reason! Since Lufthansa uses this airport for the most of their flights, I would not fly with this company anymore"
Pros: "Best crew ever. By far most friendly staff and excellent service."
Cons: "Nothing that I know"
Pros: "Lufthansa is a superior airline with friendly, helpful staff. It is always enjoyable to fly with them!"
Pros: "Short"
Cons: "Very bumpy. Not a good flight"
Pros: "Plane0was on time and they served us a very tasty sandwich."
Cons: "Nothing"
Pros: "Late departure, full flight but good overall."
Cons: "No power outlets"
Pros: "excellent service by Lufthansa employees ---and with a smile! wheelchair service at Zagreb, Munich and Newark airports was perfect. As an older person with some walking problems, I really appreciated that service. Food was good on all flights and ample wine! Also an after dinner aperitif was offered. I definitely would use Lufthansa again and recommend it to my friends and family."
Cons: "long flight ---but nothing can be done about that ---at least there are movies to watch during the time. I have no problems with Lufthansa."
Facilities for short connections.
Delay and change of terminal last minute
Nice flight but from Entebbe to Amsterdam they didn’t get me what I requested for the baby.
Great flight Will go again!
Cons: "The touch screen did not work properly"
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Pros: "The crew were excellent and seats were comfy."
Cons: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Pros: "Great airline"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Pros: "Nothing!"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Cons: "Lost all our bags so couldn’t ski"
Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Cons: "My suitcase didn't come with the airline."
Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."
Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Pros: "Easy to board and easy flight."
Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Pros: "Excellent very good"
Cons: "Everting so good ex"
Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."
Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"
Pros: "In flight food was enjoyable"
Pros: "Got to Amsterdam on time and everything was great including the staff"
Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Pros: "Eveything is well arranged"
Cons: "Nothing"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Pros: "They were awesome."
Pros: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Cons: "As above"
Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."
Separated my family again. What’s wrong with you people.
Provide snacks
Very nice experience with Finnair, especially transatlantic flights. Professional crew, excellent service, scheduled on time, headache free environment, very clean and looks like new airplane. Only positive emotions. However, the aircrafts on domestic or short range flights look outdated, and definitely there is room for service improvement.
Pros: "Nothing"
Cons: "Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever."
Pros: "The crew was amazing. The food was good"
Pros: "At least the crew was friendly"
Cons: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."
Pros: "Great crew"
Pros: "I will recommend to my friends and families."
Pros: "Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time."
Pros: "I liked everything !"
Pros: "Automated scanning for boardin* at gate area. Food in business was exactly what was needed( breakfast) Attentive staff"
Cons: "The slow boarding once entering the aircraft, it seems the passengers don’t know how to take their seats quickly."
Pros: "Loved it"
Cons: "I didn't like that seats originally assigned after the flight was booked were changed right before the boarding. This is a nonsense. Why would you do that?! Without notifying prior to check-in."
Pros: "I like the crew, the new aircraft, the airport in Helsinki, the business lounge in the airport"
Cons: "There was nothing that I truly disliked. I thought the food was mediocre and the business seat rather lumpy"
Pros: "Its a short ride."
Cons: "Short ride."
Pros: "The shortest flight time between NYC and St. Petersburg Russia. Good connecting time, smooth transition in Helsinki."
Cons: "I have never used this airline before and as it was highly rated, I was glad to give it a try. The seats were crammed together very tightly, even for me, a short person! So, the flight was uncomfortable. Then the food was poor. The selection of films was uninspired. The service was indifferent, disinterested, ungenerous. There was something meager, miserly in the whole experience. They are obviously maximizing profits at the expense of the customer, who seems totally disregarded. I would not choose this airline again!"
Pros: "The experience of crew and polite behaviour."
Cons: "Not knowing clearly what airline or flight to take. Was not listed on my first initial ticket. Also I could not check in online at all."
Pros: "Service, staff, food and beverages all excellent"
Cons: "Seat was just a little hard when lying on my side"
Pros: "Took over an hour to check in. There were at least 300 people in line with one person checking economy in."
Cons: "Late boarding, late taking off, late landing, and then there was no gate crew to at least get us off the plane."
Pros: "Good flight--and a PERFECT super-smooth landing."
Pros: "Everything was great. They made a nine hour flight actually enjoyable."
Pros: "Good movie selection"
Cons: "Only drinks with dinner, other airlines serve the whole time. Limited selection of drinks. Other airlines do not limit. Not enough leg room and I'm only 5'7. Seat in front leaned back to far."
Pros: "Slow boarding no order. Plus delayed flight for no reason"
Cons: "Nothing"
Pros: "fast boarding"
Cons: "rude crew- the crew was impolite to all passengers."
Cons: "Plane too old for such a long flight"
Pros: "Not much."
Cons: "Entertainment system did not work. Special meal was terrible. No toiletry bag for such a long flight. Btw I paid extra for a bad seat."
Pros: "A competitive price for tickets. Website easy to negotiate. Staff pleasant."
Cons: "Having to pay about $35/person to reserve a seat. This was a hidden cost. Very little legroom. Staff did not come around enough with beverage service. Boarding was late and confusing."
Pros: "I LOVED my stewardist. This man was so incredibly kind to me and the service he gave me had me questioning if it's usually appropriate to tip them. I wish I knew this mans name so I could rave about him but I unfortunately didn't catch it."
Cons: "Let me start out by saying this was my first transcontinental, longer than 2hour flight...I am extremely upset that I paid the extra money to choose my seat and when booking I chose that I wanted a window seat, well I ended up smack in the middle of the plane with a person on each side of me so I wasn't even able to sleep the entire 7 hour 9p-9am flight. Also when I attempted to check in 24hours prior in order to make sure I got a seat id be happy with it said that it wasn't available for my flight so I couldn't check in and I couldn't chose a seat but regardless I still should've gotten the seat I wanted bc of my preferences at booking. Don't pay the extra to ensure your seat it's a total rip off"
Cons: "It was n't their fault but My wife's passport expired in 91 days from beginning travel so they wouldn't let us on the plane to Italy."
Pros: "The dinner tray was actually one of the best I ever had in a plane (except maybe for the bread). Flight was comfortable overall, I was just a little too hot, with no individual air vent."
Cons: "A little too hot, and no WI-FI. Other than that, great flight."
Pros: "The crew was very much professionals, worked fast."
Cons: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."
Pros: "Flight left late but reached early. Plane we comfortable and had clean toilets"
Cons: "None"
Cons: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."
Pros: "It was a pleasant flight, easy boarding, crew friendly."
Cons: "15 hours before the flight, I was locked out from the website to check in and secure seats. I then called British airways to do so and after 15 min of the agent trying to get seats, she told me that there was a shutdown and no passengers were able to do so and everyone had to book seats at airport. When I got to Heathrow, the agent told me that was not true and everyone was able to book online.. Misleading!"
Pros: "Polite and helpful crew and great entertainment systems."
Cons: "Never picking up garbage (telling us the next crew will do that) The cabin a mess. NO LEG ROOM. Terrible."
Pros: "The service was remarkable. Everyone was very attentive and friendly which is exactly what you would want for a long flight. The crew came around frequently to provide beverages and left you alone to sleep."
Cons: "The boarding process was a bit hectic. The flight was full which I completely understand. After everyone was settled in the plane it took another 25 minutes to leave the runway."
Cons: "Need wifi to work. Highly dissapointed that BRITISH air doesn't have this feature. Most airlines do!!"
Pros: "Everything was top class!"
Pros: "For once the seats have enough space. Airlines think we are cattle and that they can pack as much as possible every airplane. For once I was glad to have a confortable experience."
Cons: "The flight attendants blocked off the last three rows of seats and laid down and went to sleep!"
Pros: "That they actually gave a meal."
Cons: "Main course of chicken and rice was clearly on the small size for a 10+ hour flight. The chicken was in some vague sweet and sour sauce. It was a good thing that I had bought sandwiches before boarding. Return flight LHR to LAX was on BA and the main course of chicken and mashed potatoes was substantially larger and tastier."
Pros: "The crew was just fantastic. ...."
Cons: "I request special meal. ..unfortunately was not provided to me."
Pros: "Good service"
Cons: "Ancient aircraft."
Pros: "Nice staff. Food was quite good I wanted a window seat. Request not filled. Over all flight was good."
Pros: "Nothing"
Cons: "Cramped, cold,"
Pros: "Great service"
Cons: "Equipment defects"
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