Daily cleaning, installation of cabin HEPA filters on flights from Tennessee to Yosemite National Park
|August||Best time to beat the crowds with an average 7% drop in price.|
|December||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$397||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Cons: "Flight was delayed two hours."
Cons: "Nice job and thanks for waiting."
Pros: "Not impressed and we are card holders"
Cons: "They wouldn’t let passengers by after using restroom . I stood for at least a half hour as I also have RA , Lupus , and 5 herniated discs . I’m confused as to why they won’t accommodate customers using restrooms"
Cons: "Seat not very comfortable."
Pros: "The crew was very nice and polite. The loading went smoothly."
Cons: "The free snack maybe could be a sweet or salt option that is the only thing I could think of."
Pros: "Direct flight! And essentially on time arrival!"
Cons: "Refreshments served not close enough to start of flight. Boarding delayed."
Pros: "Flight crew was friendly and the complimentary wine or beer is always appreciated!"
Pros: "Each seat had its own built in free movie option."
Cons: "We were delayed for three hours and they really had no other options and didn't offer any apology gifts in condolence. I had two small children and they didn't even offer a snack."
Pros: "Easy on, easy off! Departed and arrived on time. Crew were cheery and bright! Happy Holidays to all and to all a good night!"
Cons: "Some of these survey questions need to be NA- my flight was too short for food service or entertainment."
Pros: "I specifically book with Alaska Airlines bc in all my flights I have never had bad service. Delta, Continental, not so much. The crew was great. We hit quite a bit of turbulence but everyone was calm and the pilot sounded in control so no problem."
Cons: "Tons of empty seats but airfare was still on the high side"
Pros: "Fast baggage delivery"
Cons: "Seats too small. Lavatory too small. Sink in lavatory too small"
Pros: "Great organization. I didn’t feel as though I was in a herd of cattle while boarding."
Pros: "The staff was friendly and responsive to questions when we were trying to figure out how long it would take to actually leave."
Cons: "We had to wait over an hour and a half to fly out of Nashville due to waiting for fuel to be brought to the plane. It would've been nice to know that we'd be delayed because I was traveling with a pet and I would've preferred to have her walk around the airport before having to place her in her carrier under the seat in front of me for 1.5 hours more than I anticipated."
Pros: "Crew was very good and respectful. The pilot constantly kept informing us of flight route and possible changes. Even made the passengers aware of an amazing light storm outside the aircraft that was impressive sight to see."
Cons: "The seat I sat in felt as though I was slipping off of it. i was constantly having to reposition and get comfortable. My lone issue."
Cons: "No food!!"
Pros: "Flying on a Virgin America plane during the transition and it was a nice comfortable 4 hour flight. No complaints."
Pros: "Everything and everyone was awesome"
Cons: "You have to purchase snacks. Such a big company and it can’t offer free snack(cookies or pretzels)???"
Cons: "Boarding was difficult. Had to rush, too long of wait at check in"
Pros: "On line system was great and easy."
Pros: "Everyone was nice and the service was great."
Cons: "The turbo prop plane was slow and shaky on landing. From now on I’m going to try to avoid turbo prop planes. nothing against the crew or anything, they were great. I just feel better on bigger aircraft. Also no WiFi or USB ports."
Cons: "Not enough leg room. Not excited about the sausage & egg skillet for breakfast."
Cons: "The delay in Eugene was horrible!!!!"
Pros: "Direct flighy"
Pros: "Quick flight. Relatively comfortable for a small plane. Service was quick and timely. Plane was on time"
Pros: "Overall excellent service, friendly and professional"
Cons: "There was nothing I didn't like, flight crew was awesome, engaging..."
Pros: "on time departure"
Pros: "Easy and fast check in and boarding"
Pros: "Seat comfortable"
Cons: "Boarding Walking outside to get into the plane The flight attendant"
Pros: "Cute little propeller plane. Free beer. Nice staff. University of Idaho "Vandal" plane!"
Cons: "Seats are a bit tight. To be expected."
Pros: "I liked that a beer or glass of wine was offered."
Cons: "It is a small plane for a two hour flight."
Pros: "Flight was smooth and quick. The airplane was a lot more comfortable then I imagined. Plenty of seat and leg room for a big guy."
Pros: "Crew was nice."
Cons: "Asked at check-in if my barcode was ok to use bc I did not receive an automated email for return check-in, she said "Let me see, yes that's good, but hurry up because you have 40min before your plane departs". Low and behold, security said my barcode was not valid and had to run back and forth to get a new one printed. What made it worse was the check in clerk wanted to argue her point and there was only one flight attendant available and boarding closed 12min prior to departure, I was standing and waiving through the gates window trying to get all the flight attendants attention. I could have made it but missed my flight. Horrible experience!"
Cons: "No cranberry juice!"
Pros: "Empty plane!"
Pros: "Crew always kind, professional and efficient."
Cons: "Flight delay...NOT Alaska Airlines fault."
Pros: "Nothing. Never was able to get on the flight"
Cons: "Layover was too long between flights. Overslept at gate waiting for flight. Woke up at 6:15p and was not allowed on flight as they had closed the gate already even though plane did not take off for 10 more minutes"
Pros: "Alaska is one of the best airlines to fly these days, and I've flown most. I have my mileage program on another airlines but I'd switch to them all the time if I could."
Pros: "Terrible that I had to carry my carry on down the stairs to plane, lucky it wasn't raining, & then up a flight of stairs to plane with a torn rotator cuff. I felt like I was flying in the 70's. Coming back, a bald headed attendant was very rude. I did not get any refreshments on the way to Portland which they said was a rough ride but ride was smooth. That was ok, that didn't matter if our safety was involved. Also $25 for one bag is a lot to carry hair spray or a few things you can't carry on."
Cons: "I did like the refreshments served on the way back from Portland to Reno. That was nice. A different attendant served us & he was very nice."
Pros: "The staff is awesome, the ride is always so comfortable"
Cons: "Not flying more often"
Pros: "I booked my flight through Alaska airlines. On the flight to CA it was required my 5 year old sit on her booster seat which we loved. The stewardess on the way back (this flight) refused to let my daughter sit on it and tried to tell me I didn't know what I was talking about. I pulled up policy and it stated the child was in fact supposed to sit in her booster. The woman was rude and snotty about it. Lost my business just from her attitude."
Pros: "No layover was great. The crew was fast, efficient, and courteous."
Cons: "I forgot our travel snacks, so the tiny bag of pretzels seemed extra pitiful."
Pros: "Great service and friendly staff"
Pros: "Flight attendants were very professional and nice smiling and pleasant."
Pros: "I love the direct flight from Reno to Seattle in the evening. Makes if so i dont have to waste my day with connecting flights."
Pros: "Got to my destination on time. Reasonable price."
Cons: "Seats a little uncomfortable. But I'm 6'6"
Pros: "That i was able to watch movies, snacks were provided and water"
Cons: "Nothing really!"
Cons: "We were delayed by 2 hours because of storms in Atlanta. The crew was awesome with updates but it made for a long day."
Pros: "Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs."
Cons: "I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era."
Pros: "Great crew."
Cons: "As always, the seats in basic economy are as small as possible without actually being standing room only. I'm 5'7" and my knees are only about an inch from the seat back in front of me."
Cons: "Everything was good"
Cons: "No se diferecia de otras lideas aereas en decadencia."
Cons: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."
Pros: "They got me an air sick bag since there were none in the pockets. Bathroom was very clean. Chair had bendy headrests. Didn’t have to check my bag."
Cons: "Very turbulent, seat did not stay reclined. On a redeye flight, this was the key misery-maker. Seat in front was reclined so no possible position to sleep from the middle seat, even for a short person."
Pros: "Great experience!"
Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"
Pros: "Crew was great as always. Friendly and professional"
Cons: "We had a delay that complicated our getting home but all ended up OK"
Cons: "Chinese Eastern did not try to help and solve my problem."
Pros: "On time"
Cons: "Cramped not much leg room"
Pros: "I have never seen a gate attendant call each person by name as she scanned their boarding passes! At Delta I felt welcomed by every employee. Even the pilots greeted the passengers as they exited. All the other airlines just want my money, they want to cram me into smaller and smaller spaces and want me to sit there and shut up so they don't have to interact with me. I will fly Delta every chance I get, even if I have to pay more money."
Pros: "seating placement was perfect..."
Pros: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Cons: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."
Cons: "They lost my luggage & made me miss my connecting flight"
Cons: "They cancelled my flight. I never flew home. I missed my little Sister's graduation. :o("
Pros: "The plane was really nice. It was awesome being able to view movies on the flight."
Pros: "Food and service was nice"
Cons: "Very long route to my final destination"
Pros: "A plenty trip!!!"
Pros: "Everyone was very friendly and courteous the plane was very comfortable!"
Cons: "I know things happen but it didn’t make a pleasant travel experience sitting on the plane for almost 2 hours and the fear of missing my connection to NO"
Pros: "Great friendly crew. Great entertainment with movies on a short narrow body flight!"
Cons: "Boarding and disembarking was again slow. Must be a cultural thing as each flight in the US seems to be like this as people take ages to get their bags organised on arrival. Chaotic boarding is compounded by the back of the plane boarding last.... everywhere else in the world loads everyone together or does the back of the plane first and it's much quicker!"
Pros: "Seat 2G Orderly boarding and plane clean"
Cons: "Asked to have all the food (appetizer, main course, etc) served together , as they advertise, but was told that service wasn't available. Ordered dinner, was almost as tasty as a Stouffers meal (it was some type of glop of lamb). 7 hours into flight the menu advertised a warm chocolate chip cookie, asked for one was told they THOUGHT they were out, came back about an hour later said the found one, but it wasn't warm, so I passed (not a real fan of eating food they found) About 8 hours into flight , the attendant said out of the blue that they were sorry about not providing the meal all together as requested, but that the other attendant didn't know they offered that service."
Pros: "Not crowded?"
Cons: "It's a 6A flight from RNO to SLC meaning you are up really early to get to the airport, checkin and wait. There's no Delta lounge, so you're stuck trying to find something to eat and somewhere to sit well before our flight. The exit row seating does help, but the seats didn't recline making it a bit more uncomfortable."
Pros: "It's a rather short flight. We grabbed 12A and 12B (should've gone for 10A and 10B when the choice was there) as knees started to hurt. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) to make you happy prior to departure."
Cons: "No food, snacks are okay though so this is a wash considering it was a short flight. Sky priority bagging ... doesn't matter. We saw several other bags get unloaded along with ours. No Delta lounge at the destination (RNO)"
Pros: "Seats. Service. Timing"
Pros: "Friendly and attentive staff. Would definitely recommend . Flight departed and arrived on time."
Pros: "Happy to get an earlier flight - and was put in ComfortPlus"
Cons: "Small plane, no entertainment (movies, music)"
Pros: "The friendliness of the flight crew and professionalism"
Cons: "The seats in the Boeing 717 or way too cramped. You would think there will be more legroom in the exit row but there is not"
Pros: "Flight Attendant and great Boeing 737-800 was amazing"
Pros: "Fabulous fight. Attentive staff and I love the free entertainment tv’s."
Pros: "On time departure and arrival. The Airbus plane has enough legroom for tall persons."
Pros: "Entertainment options"
Cons: "Tight space"
Pros: "The boarding process was smooth, friendly staff."
Pros: "On time departure; staff friendly; no security delays other than TSA now requires taking tablets out of luggage. Almonds instead of peanuts is a welcome change."
Cons: "Leg room on the regional jets. If the airlines narrow the space between seats any more, I will not fit into the seats. I am not overweight, just tall (6’4”). Luckily, the person in the seat in front of me did not recline their seat."
Pros: "Being able to watch a movie on the plane"
Pros: "I board sky priority or sooner so it always goes well."
Cons: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."
Cons: "The fact that my flight was delayed for the second time in the past week"
Pros: "The plan had Wi-Fi and free movies. Plugs for the phones"
Pros: "Great service"
Cons: "Headphones suck"
Pros: "The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group."
Cons: "Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together.""
Cons: "Probably the roughest, bumpiest landing over ever experienced. The brakes were grinding very loudly during taxi (I overheard several other passengers comment on this). The plane was very cramped and the air smelled. Thank God it was such a short flight."
Cons: "Strangely cold!"
Pros: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Pros: "On time"
Pros: "Very nice Flight Crew from Detroit to Las Vegas!!"
Cons: "The ground crew (in Detroit) were unfriendly and rude. I asked two simply which line I should be in, the First lady just ignored me, the second gentleman rudely told me where to stand. They were not terribly busy at the time and I politely asked as I was unsure which line to be in. The flight attendants (only from ORF to Detroit) also were unfriendly with an attitude. Just simple stuff. I asked for extra ice, she thought I said no ice. Simple mistake, no big deal but when I explained that I actually wanted extra ice she was perturbed!"
Cons: "plane had to go back to the gate to lose 1500 pounds. cant they calculate this while loading?"
Pros: "Good flight, comfortable"
Pros: "Nice to fly again!"
Cons: "Had flight delay affecting my connecting flight."
Pros: "The flight crew and the captain were terrific."
Cons: "Gate agents were rude. Everybody was forced to check-in their carry on luggage due to the small plane. This information should have been shared before boarding. We were informed as we were boarding and had to scramble to remove the laptop from our carry-on and help up passengers behind us from boarding. A totally unnecessary stressful situation created by the gate agents for failing to share information. Once we got onboard we saw carry-ons larger then what we were forced to check-in. Evidently, enforcement of standards is at the gate agents' discretion."
Pros: "Entertainment options were awesome, and we had charging stations too! Made flying very comfortable and passed the time well. Also, the boarding process was super quick."
Cons: "Nothing, we were very happy."
Pros: "Comfortable seats with plenty of legroom."
Cons: "The counter agent charged us for one bag when it should have been free. According to her, there was nothing she could do as that's what the computer stated. She did mention we have a receipt so we can ask for a refund. Why was she even there?? Could have done the same with a kiosk."
Pros: "We eventually left."
Pros: "Nothing was enjoyable."
Cons: "The flight was 4 hours late to leave and American did nothing to try and remedy the situation. Unacceptable that we are this late. I missed my meetings and they won’t offer any kind of voucher for future travel. But yet we have to pay for change fees!?!? I will absolutely avoid flying American."
Pros: "The seat is uncomfortable"
Cons: "Check in at originating and connecting flight very difficult. American Airlines could not find reservation on British Airways system. Was asked multiple times if I truly was booked on the flight. Four+ hour delay due to mechanical issues, delayed by union issues."
Pros: "some what and it could be better"
Cons: "the help you get from the crew and if they wouldn't make so many gate changes"
Cons: "Thank you"
Pros: "Woman at ticket counter was great. Was traveling with 2 kids and she moved our seats closer to the front"
Pros: "not atg all"
Cons: "I paid for a preferred seat and the passenger seated next to me was so large that he could not buckle his seatbelt and totally squished me into the window. I called the stewarddess over and I was haphazardly moved to an aisle seat next to a smaller passenger. I was then bumped into repeatedly by"
Cons: "Crew was rude, and we had to wait an hour to leave, I understand things happen, but then we were rerouted mid flight so it was inconvenient and again I get it, things happen. But the landing was incredibly rough and the pilot didn’t apologize. That would have made things better, but he said nothing about being sorry we were delayed and nothing about the rough landing."
Cons: "Breakfast - lots of sugary items"
Cons: "Legroom was a bit cramped for a tall person"
Pros: "The crew was wonderful of the flight was fine!"
Cons: "Arriving 2 hours before my flight I had a hard time getting through security because of my handicap situation, I arrived at the gate as the plane was leaving the gate, whie American Airlines where able to get me on the next flight, the flight was 3 hours after my original flight! JW"
Pros: "Flights to Reno tend to be empty if you fly in the right time of the week. I booked the cheapest ticket and ended up getting an exit row all to myself."
Cons: "There is no seatback TV which is a major drawback. They do have a service that you can stream through your personal device but my power outlet didn’t work so my laptop died mid movie."
Pros: "Flight was fast and comfortable."
Cons: "Late taking off. Almost missed my connection"
Cons: "I purchased a flight two weeks ago to depart at 11am from lax I checked in at 10:30 where they told me It was too late for me to check in they gave me another flight departing at 4pm (free of charge) weird right? Very disappointed since I always fly and check in 30 minutes before. I didn’t have any luggage with me either I do not think it’s fair and I will not be flying American Airlines/Alaskan airlines ever again."
Pros: "seat and seating was nice, boarding was efficient, movies okay"
Cons: "while the dinner was okay, the stromboli which came as a snack of sorts was terrible and caused me to be "on the run" for the next 12 hours. the last five hours of the flight and then at home were awful"
Pros: "Not a single part has a positive remark"
Cons: "Well - this partner of westjet was terrible. The amount of re direction to get to the final terminal was absurd .. that's just my venting My real problem is that then "crew" or team that represent s the American Airlines / compass part was just useless. A hand full of people - myself included didn't get a chance to board the plane as they didn't make any announcements. Beyond disappointing. When you check in they take your cell phone "in case " well no call no txt no nothing. It was a joke the level of service No apologies or anything just a group of any tired patrons getting the worst customer experience. I'll never EVER book a flight that has anything to do with American Airlines or its partners"
Pros: "I enjoyed the customer service, the nice landing and the pilots recognition that too many announcements on night time flights is unwanted."
Cons: "I was on the plane for 50 minutes before we departed. I was in group 6. The people before my group waited even longer. I also don't like Americans stand alone terminal at LAX; there's no vendors or services there."
Pros: "Flight attendants were courteous and hardworking. Made sure all passengers were taken care of."
Cons: "it was cancelled "mechanical" sure heard that one before"
Cons: "First Class Flight Attendant spent more time on her phone in the jump seat than asking if we needed anything. Came by twice for a 3 hour flight. I had to go up front to ask for a beverage, and she seemed totally put out"
Pros: "The crew was phenomenal!"
Cons: "The PA system was not working in the terminal, so crew member had to yell for passengers to hear her while calling out the groups to board."
Pros: "nothing horrible flight"
Cons: "This was almost a six hour flight there were no televisions available the flight was oversold and there were people on standby there was very little Lego room we were only offered snacks and drinks the crew was stressed we left late because we were instructed to check our carry-ons but that was not enforced until people were already on the plane getting on the plane and getting off the plane took a very long time there was very little leg room it was difficult to move around the plane because it was such a small plane the crew was very stressed out. I am very upset about this flight and will not fly with American ever again."
Pros: "Was able to get my flight transferred!"
Cons: "I liked Everything!"
Cons: "The entertainment system in my seat was broken. Was a bummer since we added a extra hour ground hold for weather."
Pros: "Nice crew"
Pros: "The flight attendants were great."
Cons: "The flight was over an hour delayed. that meant I arrived home at 1am. That is a very rough morning."
Cons: "Fight was operated by American. Alaska forced to wait in line and see assistance, then inform that because the flight is operated by American, they won't be able to check me in. Had to walk to a different terminal of LAX wait in 2 more lines and by the time they were able to assist it was too late to check in. Missed the flight, have to rebook a 3 hour later departure, move the meeting and take a flight back 4 hours later that has a layover and adds about 2.5 hours more on the return leg. Not to mention having to pay for the new seat."
Pros: "Great flight, on time, seat upgrade"
Pros: "Fast boarding. Arrived earlier. Nice plane, very clean."
Pros: "Overall, one of the most enjoyable International flight experiences I have ever had."
Pros: "On time departures and arrivals. This domestic first leg of the flight had fairly good leg room and seat width."
Pros: "Rapid boarding. On time performance. Plane was reasonably clean."
Cons: "Seats were tight but OK for a 3 hr flight. AA allows first passengers to carry excessive carry-on forcing later boarding passengers to check everything."
Pros: "Again, it seemed to me there was more legroom in first class than on similar Delta flights - meaning it was more comfortable. Also, there was a delay of a couple of hours leaving Dallas due to a problem with the plane's radio, and the American employees handled it very well, keeping the passengers informed and smoothly transferring everyone to a substitute plane."
Pros: "Quick flight. but my row and some others behind us did not get beverage service. Never had that happen before."
Cons: "I asked the woman at the gate prior to boarding if there were electrical outlets on the plane. She looked it up and said, its an Airbus, yes they have outlets at each seat. I didn't worry too much about charging my devices at my layover because I knew I could charge them on the plane. When I got on it was clear that there was no outlets, no video on the backs of seats, no devices being handed out for purchase. Nothing. I'm definitely used to more updated planes, but I would have been ok without the misinformation. I ended up on a 4 hr flight bored out of my gourd—which could have been avoided."
Pros: "Crew professional and pleasant"
Cons: "Food not applicable"
Cons: "The flight attendant was the rudest one I have ever encountered in 47 years. She had short stacked blond hair. Her name tag was covered. She was rude to me and very rude to another passenger. She should be disciplined."
Cons: "Had a passenger behind us that was coughing the whole flight with what we think was a cold and now we are both sick with colds."
Pros: "Treated very well. Shout out to a flight attendant whose name I think was Renee - I could be totally wrong. Female, lives in NC. A kind, friendly flight attendant really makes a flight pleasant - especially a long flight."
Cons: "The food, especially the snack, was awful. I'm not even sure what that snack was. I think it was melted cheese in bread. But it was bad."
Pros: "Same as above."
Pros: "New plane"
Pros: "Very comfortable flight. All I did was sleep and watch movies, it was great."
Cons: "Flight personnel seem like they dont enjoy their job."
Pros: "The crew was great. Not some of the gate agents."
Cons: "Re-routing us better not to miss the flight."
Cons: "More leg room and more shoulder room."
Pros: "Crew were really friendly and very courteous."
Pros: "Absolutely nothing."
Cons: "The delays, gate changes in a massive airport, and general lack of information made this trip excruciating."
Cons: "The airline should have reviewed who was delayed on their connection and wait at least 5-10 minutes to accommodate me for a delayed connection. We ended up at the gate for the final leg of my flight and the door closed 30 seconds prior. Very poor internal communications and lack of customer care."
Pros: "Boarding fast"
Cons: "Bus took forever"
Cons: "Not here as long as the last place but was still teribly confusing. The airport is not very new user friendly. I had to ask ppl multiple times where gates were and issues with time changes etc. Was pretty nerve wracking for a first time traveller to the states."
Pros: "Felt like the pilot was experienced and skilled because It was very smooth in departing and landing."
Cons: "There was a lady sitting on my assigned seat. She said flight attendance told her that is ok to do. I wouldn't mind if she or staff asked me with legitimate reasons. It happened at mt last trip; ending up sitting next to big person instead of sitting with my 12 year old daughter."
Pros: "Crew, pilot were courteous"
Cons: "Inexcusable legroom In future will stick with JetBlue or Southwest"
Cons: "Our flight was “delayed” 12 hours! Notably not cancelled and rebooked because then they would have to compensate us, I believe"
Pros: "Never made connection since first flight was deplaned"
Cons: "Never made it"
Cons: "My flight was delayed 5hrs and added multiple connecting flights that I didn’t need. I had a 6am flight and didn’t get to my destination until 11pm."
Pros: "Fast boarding."
Cons: "The flight was half empty and when I tried to move a row ahead of me (from economy to economy plus), the flight attendance rudely told me I had to move back to my seat since the economy plus seat was $70 more. However, a reasonable airline would upgrade their customers to first or economy plus to not only appease their customers but to fill some empty seats. Therefore, I had to spend the entirety of my redeye flights crammed next to someone while I was looking at an almost empty economy plus section. Also, we boarded earlier than expected but we spend an extra hour on the flight waiting to take off. I would not have minded boarding early if we had taken off early, but we took off an hour later."
Pros: "Flight was on time and I received my checked baggage."
Cons: "Seat was uncomfortable due to insufficient foot space. All (about 6) overhead bins in the rear of the aircraft were full because crew stored “essential equipment” in them. Crew was not professional. After takeoff they never came around to see if anyone needed anything and not even a glass of water was offered for the entire flight. They didn’t even ensure that everyone wore seatbelts on landing - woman next to me was stretched out hugging her companion while landing wilth unbuckled seatbelt. Entertainment screen did not wirk properly."
Pros: "The person at the United customer service desk was able to book me on the next available flight to Reno (after missing my original flight mentioned above) quickly and efficiently. Boarding was fast."
Cons: "I was late to my original flight and the United personal that I talked to at the gate was very rude. I asked if the plane was still boarding and all she said was go to customer service. I know I gave her a questioning look because this did not answer my original question. She repeated her statement again this time pointing. I would have preferred that she tell me that the flight had finished boarding but customer service could help me get on another flight. I feel that would have been more professional. My new flight was also an hour late"
Pros: "Empty flight so was able to relax."
Cons: "Foor has taken a dive. It was never so bad on United, but lately its been terrible. Got the same food, thrice, on the same flight without any change."
Pros: "At least UA rebooked me next day no charge."
Cons: "Had to cancel trip until next day due to initial flight so delayed I would have missed connection in Denver. Since UA claimed was weather related, I woulda been responsible for hotel."
Pros: "No food or entertainment. Crew very friendly. Tony plane"
Pros: "Good cabin & flight crew; kept us informed."
Cons: "Ran late. Seats are time (I'm average weight & height). Windows couldn't have been lower or we'd have been looking at the gear."
Cons: "Rude crew- not service oriented"
Pros: "The only positive to this flight was that after sitting on hold with United's customer service, it took less than 10 minutes for them to grant me a refund."
Cons: "I ended up backing out of this flight and booking out of a different airport and with a different airline bc apparently this flight with United has been seriously delayed (4+ hours) multiple times before. We were told that the flight was cancelled for the 2 days prior."
Pros: "Only good thing was the crew. They were good natured even though a roundtrio flight if six hours took 25 because of delay after delay"
Cons: "Too many delays"
Pros: "Assigned seat - delayed because of hot breaks but stayed on tarmac to cool while cooled only about 10 min."
Cons: "Airline stewardess should have suggested mom with young child in lap could move to empty row of seats."
Cons: "Didn't take the plane!"
Pros: "On time and early arrival."
Pros: "The flight crew and gate personnel were courteous and professional., as were theTSA workers."
Cons: "Seating was crowded and uncomfortable. My seat wouldn't recline."
Pros: "I was pleased with the nonstop option from Chattanooga to Chicago."
Cons: "I have a bag that I have travelled with as a very on for years and I know that it fits in the overhead compartments of this size plane, but on both outbound and inbound I was made to gate check. Upon boarding there was plenty of room in the bins. The waiting at the end of each flight made the gateway crowded and replanting inefficient. Either have all bags checked upon check in with stricter guidelines or put overhead items into a lottery system."
Pros: "Food was actually pretty good."
Cons: "In flight entertainment system was broken my entire flight and my husband's was broken for a portion of it. It looked like the screen was seizing and I couldn't turn off the screen. The flight attendant tried restarting it multiple times but there was no other troubleshooting to fix it."
Cons: "No room for bags"
Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."
Cons: "The flight got delayed and we were told it was "basically cancelled" so we got on a different flight out for the morning but were told we couldn't get a hotel voucher because we volunteered to get off the flight. Very disappointed, will never fly united again. The flight ended up getting cancelled 5 minutes after we "volunteered" to get a different flight too. Luckily we were able to get onto a different airline who helped us out. United dropped the ball big time."
Pros: "Everything was perfect - the pretzel packs looked like they were from 2007 and stale but I don't care about that. The pilots landing there and back were like we landed on clouds - not a single bump or jolt. The flights left on time and arrived early. The staff at gate and plane were so helpful and happy and knew how to do their jobs and not opposed to doing it with a smile. I have flown over the world and these two flights on united were the best."
Cons: "The important things were perfect - the pretzels were stale but who really cares about pretzels! The pilot is the most important and they were great!"
Pros: "Air traffic control stopped all flights to Chicago, so my itinerary got changed and ended up taking American Airlines."
Cons: "Because it didn't go anywhere."
Pros: "the flight attendant was gracious and personable"
Pros: "The crew was friendly and helpful. The flight arrived much earlier than scheduled."
Pros: "Flight attendants were nice, the plane had wifi"
Cons: "We were sat against the bathroom in the very back and there is no leg room or any chance to lean back, mine and my wife's backs were very sore after the flight. The plane was outdated, I was really hoping for TV but it didn't have it."
Pros: "Crew was great"
Cons: "Aircraft interior is dated."
Pros: "United made it so easy to check in & get our boarding tickets. We were traveling with a child and it was a good first time experience!"
Pros: "Some things about the flight were normal."
Cons: "Our incoming flight was late arriving at Dulles. We bolted from that flight to the gate for our connecting flight to GSP. Two of our party of six made it and got onboard telling staff we were coming. We arrived moments later - moments later! - but were denied access because they said we were a minute late. Our small plane was just outside the door with access door still open and staff going in and out. Next flight was 5 hours later. We asked to speak to a supervisor and that was ignored until we demanded attention. The supervisor came 1.5 hours after we were denied plane access. Customer concern was nonexistant on this day."
Pros: "terrific cabin crew"
Cons: "antiquated and limited music selection"
Pros: "Friendly flight attendants Help luggage personel"
Pros: "every thing"
Cons: "Purchased tickets 4 months before this flight for a departure time of 6:05pm. Tried to check in and check baggage at 9:30am but was turned away saying I could only check in 3 hrs prior to my flight. Came back at 3:00pm to check-in and they could not find my information. An hour later they find out that they cancelled the flight and moved my departure time to 8:25am for that day. They say they emailed 3 times in May but I never got it (I'm a bit crazy about my email staying clean) so they say it might have went in to my spam folder due to they types of emails they send to customers. They only kept repeating that they notified me so there is nothing they could do. I ended up going to Air Canada to get a flight from PHX to RNO the next day. No apology, no help, no hotel for the night...Terrible experience by United. They gave me a customer relations group contact information to follow up with for complaint but since they sent me the 3 emails in May about the change, they have no liability to fix the situation."
Pros: "Smooth. No problems. Happy we didn't have to get suitcases through customs because you could handle in Canada. Happy gate was near where we got off."
Cons: "The flight was overbooked and asked for several volunteers to take later flights for travel credit. Ended up forcing those unlucky souls in the last boarding group off flight with no offer of credit or accommodation. Waited in customer service line for hours, literally longer than it would have taken to take off and arrive at my scheduled destination. United representatives could not find a flight that guaranteed a seat (not on a long standby list) that was even in the same 12 hour period. I spoke with a United supervisor who showed zero empathy or concern with the situation. In the end I arranged for other travel accommodations to drive to my family reunion destination. No refund was issued or offered. I was informed I would have to call United customer service after the date of my previously scheduled return flight to explain my situation. I will personally never fly United again and would recommend the same to anyone. Although for the record, I did receive a single ten dollar airport food voucher for my inconvenience. Inexcusable."
Cons: "Please read above--I was standing at the gate waiting to board when the gate rep told me and another passenger there was only one seat left--on a flight I was confirmed on! The other passenger said he had a family obligation and the rep handed him the last ticket before I could get a word out. I felt so disrespected and like my business and money meant nothing to United. Then began my saga to get to Portland. Unbelievable."
Pros: "Staff and Pilots did a great job. Wheelchair was much apprecciated!!! Everything was on time or ahead of it. Great landing!! Wish you didn't charge for baggage and would like better snacks--oh for the good old days!"
Cons: "I was shocked how full the flight was and no flexibility to move around seats! You get what you pay for... no comfort. I won’t be flying with frontier again for a while"
Pros: "The flight was early and plane was very clean"
Cons: "can't really say anything we got on the plane very fast and we got offbthe plan just as fast. The plan was clean and everyone was so nice plus the cost of ticket was great for me since I'm low income that help a lot. All I can say is keep up the hard work."
Pros: "Made it through TSA without BS. No delays. I dont smoke anymore but mccarran has a smoke pit."
Cons: "All airlines should add legroom and fatbody room. I used to get a free carry on too, but even that you're nickel and diming. The price I payed up front should have covered both of those issues. That's the truth and everyone knows it."
Pros: "Not thing"
Cons: "Every thing"
Pros: "The cheaper fares"
Cons: "Not even water and coffee were free."
Pros: "The crew was awesome"
Cons: "I cut my finger on the tray table, the seats were uncomfortable and very narrow, and I had a obese woman next to me who smushed me against the wall. She clearly needed to purchase two seats to sit comfortably. The flight was delayed 5 hours without enough advance notice."
Cons: "No communication"
Cons: "As usual, Frontier charges for everything extra. Also, their seats don't recline, which is ok for a short flight like this one from Austin to Reno (CA. 3 hours.)"
Pros: "Everyone was super friendly :)"
Pros: "At first, what seemed like a competitive price."
Cons: "Extra cost for carry on bag, and any seat not center. Be aware that its lowe cost to pay for carry on bag online. It was $60 for one way for my one and only carry on bag. And to top it off, the in-flight service only service a cup of water. I will avoid Frontier in the future."
Cons: "Delayed on landing for 25 mins"
Cons: "Lost my bag after they charged me to put it on the plane. Charged you for drinks and snacks other airline give you free. Plane was 4 hours late and not one apologized for the inconvenience or lost luggage"
Pros: "The price and friendly staff"
Cons: "Paying for luggage and difficulty checking in online"
Pros: "The people i sat next to."
Cons: "Everything about flying frontier."
Pros: "I liked the price."
Pros: "The worst airline ever I will never book with frontier again! I asked the key personal several times to help me out since the cancellations were on frontiers ends however she kept saying "I don't know" to every question asked! Literally worst experience ever especially being someone that constantly travels all around the world. #teamsouthwest"
Cons: "Everything was horrible, will never fly with them again."
Pros: "It was reasonably priced"
Cons: "The layovers! They charged for carry-on - not good! I don't think I'll be using frontier again."
Pros: "Seating seemed more spacious then other coach flights. If you're flying alone (or don't care if you sit with your party), traveling for 3 hours or less, aren't taking much luggage and you know the fees so you can plan ahead this is an excellent airline."
Cons: "You can only BRING 1 BAG on the plane. If you check or bring another carry on it will cost you $25-$35. If you can shove your backpack/purse inside your bag with your clothes."
Pros: "Flight Crew was attentive & friendly. I usually have anxiety when flying but, this flight was so relaxing I didn't worry at all."
Cons: "Where was the entertainment to rate?"
Cons: "First of all, I hate the way Frontier "nickel and dimes" you. $40 for using the overhead bins - give me a break! They have no way to control that! This flight in particular was delayed several times and finally cancelled. Passengers were given cheap lunch vouchers and then told to wait until 12:30pm to call an 800# to reschedule the flight on another airline (if we could find something less than $400). Fortunately, that worked out for me but it was 12 hours between the time I was scheduled to leave and the time I actually left. I'll never fly Frontier again. I'm convinced they only have one airplane!"
Cons: "There was a line of NO LESS than 40-50 people waiting at the Frontier Check-In for NO LESS than 30min while Frontier had NO EMLOYEES available. I dont know how a business can believe it is ok to have paying customers show up before they do in. I do not know of a business model that includes the principle of forcing people to wait to increase customer satisfaction, but hey, maybe it's a new model."
Pros: "I liked the flight crew and how quickly we were able to board the plane."
Cons: "I didn't like the fact that you had to pay more for carry on luggage then checked luggage."
Pros: "I got to phoenix safe."
Cons: "The lady next to me. She was snoring."
Cons: "Why did they remove the self check in station in Nashville? 30 min wait to check in could be easily avoided."
Pros: "The flight attendants were nice"
Cons: "We waited 5 and a half hours and then they made us wait another half hour to board so that another plane, that boarded 5 minutes early, could go before us. The gate agents were rude and unorganized and slow. Part of my trip was ruined because of the delay and all I got was a $100 voucher to use with Frontier? That will not be used as I have no desire to fly with them ever again."
Pros: "The price"
Cons: "Everything else"
Pros: "The plane was so clean and smells very fresh. The airline stewardess was very good in her safety description and everybody really seem to enjoy listening to her."
Pros: "Told my daughter ..who paid.. to look at flights where you don't pay $80 for luggage.. she's looking at flying me up in May"
Pros: "There was okay legroom and the plane was spacious. But not a single drink or snack included, even for a4 hour flight. It just felt like they were trying to sell stuff to us the entire time. Even for water! Unbelievable."
Cons: "Was repeatedly verbally harassed by vindictive ticketing agent in Nashville, TN. She had an absolute disregard for any semblance of customer service and cast a dark shadow over our entire trip. The flight was uncomfortable, the crew overbearing, and the passengers subjected to one long informercial for Frontier's frequent flyer program."
Pros: "Delayed by over 3 hours. Kept getting delayed every hour by an extra hour. Irritating when it happens during the holiday season"
Pros: "Nothing at all"
Cons: "First time, they gave me the wrong boarding pass to a dif destination (someone with the same last name, but completely dif first name), not professional...second time, didn't email me until two hours to boarding that a flight was cancelled and we had driven all the way out to the airport (2 hour drive) and sat on hold with frontier another two hours just to speak to a barely competent human being... NEVER AGAIN. I refuse to fly frontier. Worthless"
Pros: "We got there safely"
Cons: "Fees for everything"
Pros: "Fast and friendly piolet and staff."
Cons: "The drunknguy next to me"
Pros: "I liked the price of the fair for being so near Thanksgiving and I liked the being able to fly into Nashville."
Cons: "I didn't like having to pay for my baggage and seat choice."
Cons: "One had to pay for a cup of coffee! And everything else that is normally expected to be free on and airline. Not just me, but everyone I talked to on the plane thought it was really a crappy deal. Never fly it again! What a joke."
Cons: "Bag fee"
Cons: "They lost my baggage and I had to show up on set without any of my stands, tripods or steadicam which made for a terrible start to a busy week of filming."
Pros: "The seats were comfortable. The flight was inexpensive. Both flights arrived early."
Cons: "This was my first trip on Frontier. I am not a nervous flyer at all, but except for the first take off, all the take offs and landings for my round-trip flight had an unusual and uncomfortable amount of lurching, bouncing, and shaking, despite the fact that there was good weather. I don't know if it was the pilots or the aircraft, but, for this reason, I doubt I will be flying Frontier again. Other minimal issues: (1) I know it's a no-frills airline, but I think the lack of any unpaid beverage service, even water, is ridiculous; (2) TSA pre-check shows on the boarding pass, but is not valid."
Cons: "Seats are very uncomfortable"
Cons: "THE FLIGHT FROM DENVER TO NASHVILLE WAS VERY LATE DUE TO STAFFING PROBLEMS- THE PLANE IN OUR GATE WAS SOO LATE DUE TO FRONTIERS LACK OF STAFFING . arrived at our room about midnight..."
Pros: "It was really good."
Pros: "More care"
Cons: "Carry on charge. My upcharge seat 2C did not decline. I had to put my fee charged carry in a row 4 bin or beyond.....So when you deplane you have to go back against passengers trying to get out!"
Cons: "Boarded late, departed late, sat on the tarmac at destination for 30 minutes while they waited for a slot to open up. Not flying frontier again."
Pros: "Staff very nice helpful and good humored. Great fight sparkling plane"
Pros: "Help with broad in. I had to use crutches. Had help"
Cons: "Didn't really have a problem. ."
Airlines flying from Tennessee to Yosemite National Park have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Tennessee to Yosemite National Park
Masks required on board, masks provided on flights from Tennessee to Yosemite National Park
Social distancing seating
Middle seats unavailable to book on flights from Tennessee to Yosemite National Park
Testing for antibodies, testing for symptoms for flights from Tennessee to Yosemite National Park
Waiving of change fees. Search flexible flights from Tennessee to Yosemite National Park