Daily cleaning, installation of cabin HEPA filters on flights from Texas to Guatemala
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Guatemala with an airline and back to Texas with another airline.
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Scores according to KAYAK customer reviews
Pros: "Crew was extremely hostile and rude"
Cons: "Smile and treat black individuals better"
Pros: "The crew really was amazing. Friendly. Communicative."
Cons: "Old plane with no video screens or room. Boo!"
Cons: "I would ask that the gate does not share in detail reason for delay in seat assignment is related to getting a family sitting together when the basic rules should apply unilaterally."
Cons: "crj900 from BUF-MSP is a wreck. worn out, uncomfortable seats, cold air coming from floor toes were numb for about 20m after flight. Flight delayed, missed connecting flight, lost comfort+ upgrade I paid for. No excuse for pitch in main cabin on 737-900 ER."
Pros: "The poor cabin stewardess was working the whole time as it was a short flight."
Cons: "This is a horrible route, they charge you more than flying to Europe and give you a one hour ride in a cramped plane where you can't even bring in a carry-on. The cost is insane but is one of the reasons Wall Street loves Delta as they are racking in the profits for very little service."
Pros: "Free snacks!!!"
Pros: "Clean and new planes, nice crew"
Cons: "Terrible delays and schedule for no reason, nothing wrong with weather in either direction"
Cons: "Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well."
Pros: "the young man who was our flight attendant was just terrible. He could care less about his job. Name I think was Nathan."
Pros: "The crew was great and also the snacks."
Pros: "Good crew. Ample legroom."
Cons: "Plane was delayed by more than an hour."
Pros: "Crew was nice"
Cons: "It would have been better if the flight wasn’t 3 hours late."
Cons: "Couldn’t hear boarding announcements. Lots of boarding confusion"
Cons: "The customs and border inspection station in Atlanta is an absolute disaster."
Cons: "The seats are not very comfortable for such a long flight"
Pros: "Everything was great. Has nothing to do with the airline, just rough weather."
Cons: "The stewardess could come around more. Just twice. Once for food. Once for trash. Just me tho"
Pros: "The two stewardesses were awesome helping me to reschedule possible connecting flight due to leaving mdt 2 hours late"
Cons: "The gate agents were extremely slow causing the flight to pull from the gate 28 minutes late. The capitan of the plane needs a course on how to be polite to an upset customer"
Pros: "Crew and generous pours of wine"
Cons: "The food was at best edible"
Pros: "The plane was an older model but staff allowed main cabin to use 1sr class bathroom."
Cons: "The choices of free snacks were limited. They should also give more than 1 package of peanut."
Pros: "El cumplimiento de vuelos"
Pros: "On time."
Cons: "No food"
Pros: "The flight was good, Boarding was smooth and fast"
Cons: "I asked one of the crew members to help me to get a better seat as I was very tired and wanted to sleep better during the flight and he didnt pay attention to me. I realized there were emthy seats available during the flight"
Pros: "Not much"
Cons: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."
Pros: "Seats were very comfortable. Was able to recline back and had excellent leg room. Area looked clean and organized."
Cons: "Captain didn't say much before or during the flight like most do. Not a big deal-it was a short flight."
Pros: "It was a great flight."
Pros: "Nothing worst flight I've ever had."
Cons: "Everything Delta was so poor quality!!! The flight attendants were not helpful."
Pros: "Space in seats was better than most airlines"
Cons: "That they charge for bags. It is now an industry standard, nevertheless, it's a way of stealing to customers. Airlines shouldn't charge for bags"
Pros: "Fast and very friendly staff."
Pros: "Excellent service, God flight"
Pros: "The seats were very comfortable. The snacks and sandwich were good. The staff was very friendly, helpful and nice."
Cons: "We were unable to connect to the airplane WiFi, so we couldn't enjoy the onboard entertainment. The plane was not as clean as we would like it to be. There was old food under my seat."
Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"
Cons: "I'm not sure what to say about Delta and their maintenance program. On a three part trip, Delta cancelled two of the flights giving maintenance as the reason. So it appears they are flying planes until they breakdown. Besides making me not trust the flight worthiness, the cancelations turned my 8 and a half hour trip into a 25 hour trip forcing me to spend the night in the MEX airport."
Pros: "everything on schedule; courteous staff and great pilots"
Cons: "everything was very ordinary so cannot complain"
Cons: "One crew member was running late. So we could not start boarding until she got there. Which created a chain reaction of events making the flight late. She was not a pilot. So why couldn't we begin boarding while waiting on her?"
Pros: "Great entertainment, good food, nice staff."
Cons: "You have to pay for the ckecked baggage ($25 per piece) and the airfare was not cheap."
Pros: "Delta has a good business product. The entertainment system was good. The food was good."
Cons: "The business class crew struck me as distracted and putout to be there."
Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"
Cons: "A flying chicken bus. The air conditioning was really loud."
Pros: "The pain au chocolat served for the breakfast flight was delicious. (Note: this flight was operated by Air France)"
Pros: "Fast boarding and service."
Cons: "Food mediocre, coffee bitter like pots weren't cleaned, frigid cabin temperatures while in flight."
Pros: "Smiley flight attendants"
Pros: "The crew and everyone was very informative and helpful in keeping us informed about our delays."
Cons: "Our flight was delayed 3 hrs also, my baggage was damaged."
Cons: "FLIGHT WAS CANCELLED AND WE ENDED UP BEING2-1/2 HRS LATE"
Cons: "Check in it take more the 20 min. Because they have trouble founding the name even with confirmation num. In flight it was 1 person sick fully cover up from head to toe with out giving information to passengers ahead. My mom have heart problems and I was already concerned for her to travel and with no heads up of someone sick inside the plane my mom was more nervous the normal"
Pros: "see previous comments"
Cons: "see previous comments"
Pros: "Comfortable plane."
Cons: "Boarding, it was organized chaos with having to show your passport verification then get in another line to board."
Pros: "That it was not to crowded"
Cons: "That their was not much communication when it looked as our flight was not leaving on time"
Cons: "Our flight was delayed 2 hours. But the crew was very nice. I caught a couple crew members going way and beyond to help customers."
Pros: "The crew was very friendly, very helpful, and professional!"
Cons: "There was no entertainment. The food was bland. It doesn't have to be a five course meal, but something with a little more taste."
Pros: "Excellent Service"
Cons: "Very old plane"
Pros: "Again, that you managed to be on time and that a 45 minute connection went flawlessly."
Cons: "2 hour delay, terrible"
Cons: "40 minutes late, no entertainment on board, poor menú."
Cons: "I was not happy to be told that I could not take my carry-on in the plane because the plane was supposably full. Several people that came after me had their carry-ons and there was space. My carry-on bag was a gift and it was damaged just like I told the attendees it would happen."
Pros: "Disponibilidad y ayuda del personal desde el primer momento que llegas a la ventanilla a documentar. EXCELENTE!! servicio."
Cons: "With one hour to go, a man in my row in the AMPlus section (which costs extra for a bit more comfort in economy) was joined by his companion who started the flight in the back, the basic economy fare which does not cost extra.. I didn’t appreciate the fact that she got to sit up front without paying and that the AeroMexico crew did nothing to call her out or send her back. The lesson: Don’t pay the extra money for AM Plus. Just wait until no one is watching and move up front. No one cares—except your fellow passengers who paid for the added comfort."
Cons: "Did not like the airline never flyinging Aeromexico again"
Pros: "we upgraded to emergency row for free which gave us a lot of extra legroom. The flight attendants were always available. Basic drinks were complementary. The meal was complementary also."
Pros: "Flight attendants were good"
Cons: "As mentioned in a previous comment, while I enjoy AM domestic first/business class product on the new planes, unfortunately, I cannot say the same about their old ones. AM seats do not provide a footrest, and there is the lack of the IFE, which on a longer flight like mex-tij could have made the flight more enjoyable. Food, AM domestic business class food options are not the best, it was a turkey/cheese sandwich on a white bread with heavy mayo, and milk rice-while delicious, also very heavy on the sugar"
Cons: "They charge a lot of money for luggage, thats not fear"
Pros: "The comfort during the whole flight is remarkable"
Cons: "no comments."
Pros: "Close for connecting and had lots of staff to get you there on time."
Cons: "Food mediocre"
Pros: "free meal and free alcoholic beverage!"
Pros: "Staff was very friendly and helpful."
Cons: "Departure was late."
Pros: "Nothing Aeromexico personal was rude again"
Cons: "They said that we need to paid them the baggage’s and didn’t want to solve the situation. Be Aware if you book a trip with this two airline as you will finish paying twice the baggage fees. THEY STEAL YOUR MONEY!!"
Cons: "It was a horrible flight because the plane did not land in Mexico city due to fog. The plane was about 600 feet from the ground and then diverted to Acapulo. We sat on the plane for 3 hours then waited in line for an additional 4 hours to get another flight. Then when we got to Mexico city, our next flight was canceled after boarding the plane. Again their excuse was due to weather. All other airlines were landing and taking off just fine. Aeromexico did not compensate us and we ended up spending the night in the airport. We will never fly Aeromexico again!"
Pros: "The crew was really nice"
Cons: "The plane does not have any entertainment"
Pros: "Courteous and service oriented."
Cons: "There was only 1.25 hours to connect in Mexico City and the originatng flight left 25 minutes late. Wouldn't have been an issue but baggage delivery in Mex. D. F. was quite slow. First bag arrived quickly enough but second bag was delayed almost 15 minute more before appearing on the caroussel. Going back through securuitY was slow despite a special line for connectin passengers. Result-- missed flight by about 10 minutes and reschedule was for a flight 3 hours later. Luckily, bags never made it onto original flight so arrived with me on later flight. Inconvenient but understandable. Mexico City requires more than an hour (at least 1hr and about 40 minutes more) to make connections."
Cons: "Death in the family and no one would help me get back home"
Pros: "The snack - such as it is - is certainly a step above what I get when I fly the same route on United. Also the entertainment system is much better, and free! Cabin staff are friendly and efficient. The seating is about the same as on every other airline. I was in steerage for the Mexico City - San Jose leg. A lady was seated in my window seat when I boarded, and seemed surprised when I insisted on reclaiming my seat (She had the middle seat). In contrast to Mexico City, the San Jose airport is a model of efficiency. Immigration is rapid, luggage comes out on the carousel in good time, and best of all there is a duty free shop right in the luggage claim area, so it is unnecessary to buy liquor ahead of time."
Cons: "Mexico City is a terrible airport to have to pass through. Everyone has to go through Immigration (similar to US airports in that regard) even if just in transit. However, they have few officers there, and almost half of the available booths weren't even manned. The result was chaos, with the immigration hall filled with grouchy travellers, and other travellers stuck in aircraft waiting to disembark. Expect to be stuck in Immigration for a minimum of an hour after landing; maybe plan on 1 1/2 hours just to get through Immigration and Customs. And if you are making a connection, whatever you do don't go through the sliding doors on the other side of Customs - I made that mistake once! I speak Spanish, so the following comments are not coloured by language difficulties ... Security staff are unfriendly. While there is supposed to be free wifi in the departure lounge, I couldn't figure out how to use it. A gate agent told me there wasn't any free wifi, all the time standing beside a sign that said there was. I was also singled out for a spot check of my hand luggage right in the jetway. The unfriendly lady doing that search so disarranged my stuff that I couldn't find my Kindle when I got on the plane, so was without my planned reading material."
Cons: "They didn't announce the local time when we landed."
Cons: "Mexico City Airport Customs and bathrooms"
Cons: "To start with I paid to check in my suitcase. But I change my mind and decided to have a cary on. when I arrived at the airport I told an agent that I wanted to bring my suitcase as carry-on and she said that it was too large. So I had to wait in line. When I finally fot to the counter the agent and the agent realized I had already paid. She said that I could try take my suitcase under my own responsibility because she thought security would send me back. I was very surprised to hear this because it is a computer case. I did not have any problems and was able to embark. The plane had not bern clean. The pocket underneath my table had a used kleenex and the table of the person seated next to my had coffee spilled. During the 5:50 hrs only once were we offer a drink. Really bad service for an international flight."
Pros: "Aeromexico was great!!"
Cons: "I didn't win the only time y played. Everything was great"
Pros: "I have no complaints! It was a great flight, great service, great crew, great food and entertainment"
Cons: "No complaints"
Cons: "That we got delayed because of weather but that isn't anyone's fault"
Pros: "great crew, good snack"
Cons: "seating just okay, no in flight entertainment, but that's not too much of a problem"
Pros: "The crew was very efficient"
Cons: "The wifi entertainment did not work"
Pros: "I like how they allow people to line up boarding in zones."
Cons: "Food and beverage service sub-par."
Cons: "1 hour delay"
Pros: "Personal Monitor, with entertainment choices. I just wished you updated them more often, since after a few times flying with you, it is always the same"
Cons: "Flight delayed. Personnel at airport did not know updated information. Monitors said boarding time, but no gate, and no one knew. There was no one to talk to, to get sitting changed. I was traveling with my husband, in same reservation, and was sited in two separate middle seats. Bad customer service, monitors in the airport have wrong information."
Pros: "I was pleasantly surprised of the comfort of the seats and was not aware you also offered complimentary food and beverages. I was a big fan of the entertainment as well!"
Pros: "Very friendly personal"
Cons: "In Mexico airport personal where not helpful"
Cons: "It was delay at boarding and leaving México. They were all mixt up (aeromexico)"
Cons: "On my way back I assigned myself 2 emergency exit seats instead the clerk gave me 2 isle seats towards the back of the plane, somebody needs to email or call the airline about this."
Cons: "The cabin was to cold 🥶"
Pros: "Quick Flight and nice crew."
Cons: "The crew wasn't the problem at all. Some of the passengers were just being obnoxious and sitting next to their friends not what their seat numbers were. The BIGGEST problem are the packed planes with no social distance between passengers which is a HUGE concern for me."
Cons: "The seats a but squishi. Everything else ok. Thank you."
Pros: "Crew was nice and comfort was okay."
Cons: "There was no internet most of the flight it only worked for the first 20-30 minutes of the flight then they tried resetting it but it didn’t work for the rest of the flight."
Cons: "Flight is always packed to capacity and seats are small. Uncomfortable. On the good side, we had a new plane with leather-like seats."
Pros: "787 seats have better legroom & recliner"
Cons: "Vegetarian food needs lot of improvement"
Cons: "boarding delay, we must arrived at 13:48hrs, but our flight return to miami due to problems in navigation, we have to await at airport and arrived at Guatemala at 18:30hrs."
Pros: "From start to completion the process of boarding and deboarding was awsome."
Cons: "Not sure you could makebthings any better than this trip. Kee doing what you did today and I as an individual will be happy with every trip."
Pros: "The crew was friendly. The airline brought out some snacks for the passengers after an hour or so."
Cons: "There was a mechanical failure. We all had to deplane. The flight was delayed longer than the travel time to the destination."
Pros: "Seats were very comfortable staff was really professional"
Cons: "No complaints"
Pros: "The crew was great"
Cons: "No complaints so far"
Cons: "There was a delay on the departure"
Pros: "The crew was ok"
Cons: "Be organized better."
Cons: "Leave on time"
Cons: "Food was payable so should not even be a criteria here We had to collect our luggage coming from portugal to check them in Again in Miami. Really a burden. After 20 hours flying this was really annoying. Again Iberia saving money at the cost of clients"
Pros: "Everything was time."
Cons: "Sitting next to the toilet."
Cons: "The online information was inaccurate on where the pet relief areas were located and I nearly missed my flight as a result. Need to install more ESA /Supprt animal relief areas to make It more friendly to travelers. Very stressful experience overall"
Pros: "I could be rebooked on my initial flight and I arrived early in San Diego."
Cons: "I was rebooked on my initial flight but I had lost my seat and I landed at the end of the plane. It took ages to get out. I understand the situation, however."
Pros: "The crew and the service"
Cons: "The seat I have had 13C for the last 3 flights to and from Miami on this plane has the controller broken where it does not stay in place and pops out. This time a soda was spilt on the seat, and the steward had to change the seat out for a clean and dry one.this plane has no entertainment displays other than the general cabin ones and this one is out of focus and the colors are blurred."
Pros: "Everything in order and on time."
Pros: "The customer service on British Airways is excellent. The meal served on the overnight flight was wonderful."
Cons: "My original flight was rerouted due to a connection delay. They lost our baggage due to rerouting our flight from American airways. We were told that our bags would be delivered the same day and we are still waiting on our bags."
Pros: "Surprisingly enough leg room for me, even though im 6 foot 6in. Staff on plane were very very nice."
Cons: "In lax The women checking your ticket before you go upstairs to security was super rude. Theres one tiny bathroom in the entire AA terminal."
Pros: "No need to drive from OKC!!!"
Pros: "Great Service, Plane, Food, and Entertainment. Delayed 1 1/2 hours, but we were kept informed. Premium Economy seats are very comfortable and roomy."
Cons: "Got selected for additional screening...not your fault, but would have preferred to Not be screened in the jetway as other pax boarded in same jetway behind us."
Pros: "Flight was smooth"
Pros: "AA crew members are friendly, we got a lots of beverage provide to us."
Pros: "AA had fantastic service, no complaints"
Pros: "The helpful steward"
Cons: "The bumpy ride"
Pros: "Very little"
Cons: "This is not Iberia's fault but AA - when we all got to the departure lounge (not check in) in Manchester we were informed there was to be a stop at Gander, Newfoundland, to refuel. Then I realized AA had put a Boeing 757 on flight AA55 instead of the usual 767 and it doesn't have enough fuel for the westbound flight against prevailing headwinds. When I got home AA had sent me 2 emails - 1 advising me of a delay on my AA55 flight MAN-YQX (Gander), despite the fact that the schedule calls for a flight MAN-ORD. The 2nd rebooking me on a later AA flight from ORD-SGF. AA are guilty of deception here and their sleight of hand caused me 4 hours delay arriving at SGF and a night in a hotel instead of driving home."
Pros: "AA staff in Guatemala are great, everything else about AA is bellow any other airline, definitely the worst airline."
Cons: "AA is the worst airline in everything, but worst of all is the AA staff attitude in Miami airport, AA staff in Guatemala are great."
Cons: "We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later."
Pros: "Nothing, American Airlines is the worst major airline now."
Cons: "The staff in Miami Airport is really bad, worst attitude I have seen, old planes, not comfortable, definetly the worst major airline now."
Pros: "Right on time."
Cons: "I wish more food"
Pros: "Crew were pleasant Arrived safely"
Cons: "Seats are way too cramped especially for my broad shoulders. Beverage service was minimal"
Cons: "lost time and monies...and opportunities."
Cons: "No screens in each seat."
Pros: "Everything was great. Easy boarding great comfortable seating and friendly efficient stewardship"
Pros: "Very simple process. Easiest trip ever. Baggage was easy. Nice staff."
Pros: "The Space And Comfort Of The Plane Was Very Pleasant."
Cons: "The Snacks Could Be Better And They Could Have A Better Entertainment."
Pros: "Liked the little compartment above the tray for electronic devices and the outlet below helped keep my grandsons tablet charged for the flight! Liked the headrest - had flaps that folded out for support if you needed a nap."
Pros: "it was all very easy and good."
Pros: "Ease of check in"
Pros: "Very professional. Overall great. WiFi was free. Very fast. Left 3 minutes early and arrived 17 minutes early."
Cons: "Made me reprint my boarding pass. Bad food. No outlets. No in-flight entertainment."
Cons: "The lack of leg space didn't know it was that bad."
Pros: "Commuter flight, got me where I needed to go. The crew and staff where really friendly, even with all the confusion of trying to move a couple with a young child out of the emergency row."
Pros: "The plane was really nice."
Cons: "The food was not good."
Pros: "Avianca personnel helped as much as posssible because I am a frequent flyer in Star Alliance but there was only so much they could do"
Cons: "The itinerary I selected from Kayak site was impossible to accomplish especially with checked luggage because they would not transfer my bag from one airline to the next. Although I got my luggage quickly and got to the check in counter right away, the flight had closed and I had to wait for the next flight."
Pros: "Can't make my stars better on the survey. My flights were great. Great people...kind."
Pros: "Crew was excellent seat was as usual"
Cons: "Something to Fill your tome a little more"
Pros: "Nothing in particular."
Cons: "We took 2 United flights today... Both were delayed. Really annoyed by it. We took some other flights using AA and Delta, and both were on time. United failed horribly at it."
Pros: "Flight was on time"
Cons: "Tight space and food could be better"
Cons: "Three hour delay"
Pros: "We arrives early."
Cons: "Very long walk to next gate. No golf carts wanted to bring US. Wife is pregnant"
Cons: "My baggage was left in Houston"
Pros: "Good. Thank You united airlines.!! Excellent 10.00"
Cons: "The bathroom gets messed ( wet paper towels on floor) by irresponsible passengers, stays yucky ."
Cons: "Food choice was awful. Ended up eating just a salad"
Cons: "It’s not their fault but the flight was delayed."
Cons: "They don’t care about their passengers one bit"
Pros: "The service at the automated counter was very good"
Cons: "As common as this might be, I think 4 hours delay is the worst advertising for an airline. I completely understand things can happen but, what would happen if I show up 4 hours late? will you be ok with that. We gotta be fair. I think passengers deserve a compensation for this"
Pros: "tsa pre"
Cons: "My flight was overbooked could fly out until the next day"
Cons: "They charge de luggage, didnt gave anything to eat, the luggage in orlando came like 2 hours late. The flight back from Houston was cancelled with no reason, they overbooked the flight.. and worst of all the only offer us a $10 disccount in a cheap hotel.. no food nothing"
Pros: "Awesome Illy coffee and stroopwaffel cookie for my flight to Guatemala for my first medical mission trip on a snowy cold morning was a welcome snack. It was so much better than the snack mix or nut packs that you usually get."
Cons: "My bag didn't came with came, it was a direct flying. The air conditioned was too cold"
Pros: "Everything went perfectly. Thank you."
Pros: "Very pleased ! Would have liked a better price, but it was a short notice."
Pros: "Puntual y eficiente"
Pros: "Everything went smoothly and quickly, (e.g. check in, baggage, seat and storage) Staff were helpful and friendly."
Pros: "On time both ways"
Pros: "Friendliness of the staff"
Cons: "Same comment as above"
Pros: "Service and the fluido instrucciones video"
Pros: "The complete comfort of the ride was everything. Normally flights are rather bumpy but this one was smooth sailing. I recommend Everyone to book with Kyak for the best prices and best ride."
Pros: "Amazing service."
Cons: "Bad never want to travel with united again..."
Pros: "Kindness of crew"
Cons: "Flights were delayed, no entertainment... Only pay-per view... No free food..."
Pros: "Eh, it wasn't the best nor the worst, just mediocre."
Cons: "I'm not a fan of United Airlines!"
Cons: "The movie I was watching ended 20mins before the end.."
Pros: "Same as above"
Cons: "too much $ for 1/2 a meal."
Pros: "It was a great experience overall"
Pros: "Same as Co's to Houston"
Pros: "glad it was direct!"
Cons: "rough landing, though :-("
Pros: "It was on time which was good"
Pros: "More comfortable"
Cons: "Lots of turbulence"
Pros: "Very organized . On time"
Pros: "The updates that were sent to me in e-mail."
Pros: "Nothing! Rude people, rude service, smaller plane size, crappy food with a smell!"
Cons: "Everything! Rude people, rude service, smaller plane size, crappy food with a smell! Attendant even went as far as saying "This is why I prefer working with first class" to his co worker, making reference about a passenger. And even went as far as saying "I really need a drink after this one" when the passenger overhead his first comment and asked him why he's being so rude to her family and no one else. Also didn't bring us or the passenger behind us any water when we asked, and when asked again, he rudely said "You will have to wait, can't you see I only have two hands. I haven't gotten to your row yet" which he had, and passed, which is why the man behind us mumbled to us, and we made a request too."
Pros: "great staff"
Pros: "Great stewardess"
Cons: "They gave me the last seat in the airplane"
Pros: "Got here"
Cons: "Lost luggage"
Pros: "Crew was horrible and frontier sucked as always"
Pros: "Friendly staff"
Cons: "Gate agent wasn’t available until boarding"
Cons: "Comfortable seats"
Cons: "The aircraft looks like a WWI aircraft. So dirty. Floors were nasty with food not picked up from the last trip. Sits are extremely uncomfortable even for a 2 hr flogjt. Last minute flight so we had to do frontier... never again thou"
Pros: "I survived!"
Cons: "Disruptive passenger should have been removed! The flight was delayed 2 hours."
Cons: "At least let the people with no baggage go 1st"
Pros: "Really nice crew, really efficient boarding, I loved my seat assignment and the price was RIGHT!"
Cons: "Couldn't recline the seats, pretty harsh that you don't even get pretzels but I get it y'all."
Cons: "Not charging for every single thing. Don’t like the smaller arm rest as it allowed even less space to keep the person next to me from touching me."
Cons: "4 hour delay"
Cons: "Sardine-like seating"
Pros: "Boarding was fast and efficient. We left on time and arrived early."
Cons: "You have to pay for carry-on and/or checked luggage and the space in seats in very cramped, particularly for legs."
Cons: "Not much"
Pros: "I think was awful."
Cons: "there was a hour wait on the run way. it was hot people were cranky, secondly I have never been on a airline that you literally have to pay for everything including soda and coffee. the landing was very rough. I was not impressed."
Pros: "It got me to where I needed to go."
Cons: "I'm 5"10 and my knees were pressed into the seat infront of me. The chairs are plastic bucket seats with a thin layer of leather over them to give the illusion of comfort."
Pros: "New, clean airplane adequate, competent crew Made consistent use of aerodynamic principles"
Cons: "Frontier Airlines charges for carry-on bags, as well as checked bags. This is surprising, and over a round-trip, can add $50-100 to the airfare. The airline advertises itself as a low-price airline, but this hidden fee I find disingenuous. How can I travel without any belongings? Thus, the base ticket price is unfairly presented. Chairs do not recline No in-flight entertainment No complimentary food or drinks, prices are exorbitant ($3 for a bag of chips) Flight was delayed by an hour, then we sat for an additional hour after boarding to fix the A/C I really disliked flying on Frontier. When buying tickets I forgot about their hidden baggage charges, and was fooled into thinking their prices were competitive."
Cons: "The crew is rude, uncomfortable seats, imconvience and incompetence at every turn."
Cons: "The plane was downgraded cutting off 40 passengers. It least to an extremely long check in line and alot of yelling and upset customers and added alot of stress and anxiety to those of us traveling"
Pros: "Friendly crew, easy boarding, everything on time"
Cons: "Price of seats not included in ticket cost, but since ticket so cheap not really that big of a deal."
Cons: "The check-in process at DIA was very disorganized. And 2 hours just to check-in is way too long."
Pros: "I liked it"
Cons: "I wanted a window seat"
Pros: "Best value.. affordable and most convenient"
Pros: "On time, not overbooked, comfortable seats, clean."
Cons: "I hate paying for a beverage."
Pros: "it was none stop the airplane was good all the stewards were great."
Cons: "no our way there the airplane had lots of empty seats but everyone were seated together three people to a row witch made the trip ok but they could had put two people in a row of seats and no one would had been squeezed together, my name is frankie"
Pros: "My mother is extremely disabled and your staff did an exceptional job in all facets of travel for my mother. Unbelievable service!"
Cons: "I had a set of golf clubs with me and one of the heads of my clubs was snapped when I got home. I was disappointed because I don't know if that can be resolved or if I will have to pay to fix it."
Pros: "Low fare"
Cons: "Narrow cheap seats/arm rest"
Pros: "We landed early, waited for ground crew because of lightning, so the early arrival ended up late"
Cons: "Took more than an hour to get luggage. Not acceptable."
Pros: "Take off & LANDING SMOOTH boarding efficient"
Cons: "Seat size too small"
Pros: "Great round trip price. Left on time from Dallas No problems with size of my personal item. It was the 'right' size, but no one questioned me which was nice."
Cons: "Long slow line at check-in in Denver Airport, an hour late leaving!"
Cons: "We were delayed 3 and a half hours because of a water leak. Shouldn't that have been checked the plane the night before since we were the first flight out? Since we were delayed, they decided to give us breakfast vouchers (very nice) but they gave it to some people then not to others. When they finally decided to give them to the rest of us, we had 30 minutes before we had to board again! We could have been doing that with the 3 whole hours we had! I won't be flying frontier again, that's for sure!"
Cons: "Mechanical issue with the plane was reported the night before and not looked at until next morning after all passages had to be boarded. This caused all passengers to have to be unloaded and wait numerous hours before knowing if/when we were leaving. They passed out a handful of breakfast voucher then stopped until about an hour later they gave the rest of us our vouchers."
Pros: "Best pricing? Not true! Had to pay for seats, airline extorted $60 for carry on. Will not use kayak again"
Cons: "To cold on airplane and no complimentary soda"
Pros: "Cheapest flight we found for a quick long weekend."
Cons: "All the hidden fees! Very uncomfortable chairs!"
Cons: "Paid (twice!) for a carry on that wasn't a carry-on (backpack personal). I wish it described it better on the website."
Pros: "We boarded and took off right on time. Seats are really tight quarters. My 6'6" son couldn't even sit in a normal seat and would be forced to pay for an upgrade along with all the extra carry on fees. Turns out tickets aren't really cheaper after all the extra charges."
Cons: "Landed early (7am) and wound up sitting on the tarmac way past the time of our regularly scheduled arrival of 7:12am."
Pros: "The affordable price"
Cons: "Flight leaving Milwaukee was delayed due to technical problems. Got on the plane an hour late, sat on the plane for over an hour, had to get off the plane and wait in the terminal for 2 hours therefore missed my connecting flight and have not arrived at my final destination. There was nothing offered for the trouble or inconenience (snacks, drinks, etc.). I had to miss an important meeting and never want to fly Frontier again."
Pros: "Great new plane. Comfortable seats"
Cons: "Late 21/2 hours waited another 30 minutes to shuttle inn"
Pros: "Plane in good condition and relatively comfortable"
Cons: "Was an hour late taking off"
Pros: "Smoothness of the flight. The staff."
Cons: "No snacks. Uncomfortable seats"
Pros: "Services and very good pilot !!!"
Pros: "Helpful employees"
Pros: "Good flight. No issues"
Pros: "Smooth landing."
Cons: "The added charges for my self contained firearms."
Pros: "Pilot got us here safely!"
Pros: "Timeliness Clean Cabin Great Value Friendliness of Crew"
Cons: "Slightly cramped seating, but what I expected."
Airlines flying from Texas to Guatemala have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Texas to Guatemala
Masks required on board, masks provided on flights from Texas to Guatemala
Social distancing seating
Middle seats unavailable to book on flights from Texas to Guatemala
Testing for antibodies, testing for symptoms for flights from Texas to Guatemala
Waiving of change fees. Search flexible flights from Texas to Guatemala