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Cons: "Everything was on time great"

Pros: "Awesome Customer Service"
Cons: "Nothing"

Pros: "Boarding was efficient and on time."
Cons: "The temperature was so hot at one point I was getting sick to my stomach. Twenty minutes later I was putting on a jacket."

Pros: "Eh"
Cons: "No delay. Seats were horribly uncomfortable."

Cons: "The attendants attitude."

Cons: "Boarding is slow and awkward, with too many passengers with carryons that don't fit. AA did not enforce size restriction on carryon bags, nor help maximize bin space. Mainstream carriers really need to rethink boarding procedures. I've been spoiled by the speed of Southwest and the attentiveness of SWA staff to the process."

Cons: "Taxi time on both ends were ridiculously long."

Pros: "Entertainment options were awesome, and we had charging stations too! Made flying very comfortable and passed the time well. Also, the boarding process was super quick."
Cons: "Nothing, we were very happy."

Cons: "3 hr delay. Had to finally swap airplanes."

Cons: "AA seats are very small and narrow. The reclining part was uncomfortable. I prefer legroom and comfort at Delta Airlines."

Pros: "All was ok accept they charge 32dollar for bag."
Cons: "Travel with free bag."

Pros: "The seat wasn’t very comfortable"

Cons: "It was hot"

Cons: "Didn’t get my whole can of soda and pretzels are cardboard."

Cons: "Wifi didn’t work."

Cons: "Nothing, great job"

Pros: "Seats were not too cramped."
Cons: "Wifi that actually worked."

Cons: "O prematurely had to check my carry on when there was room to bring it on board with me"

Pros: "Free movies on the included display and electric outlets are top notch."
Cons: "I wish they would offer food service more in the middle as we just ate before boarding."

Pros: "It was quick."
Cons: "Flying these days is no better than taking a local bus."

Pros: "On time departure and arrival."
Cons: "Hard landing!"

Cons: "Baggage lost."

Pros: "The free entertainment."
Cons: "Everything was great."

Pros: "Ease of boarding with the group numbers"

Cons: "Nickel and diming people for every little thing. I didn't mean to select a paid seat upon making my reservation on-line, and I couldn't get it to come off. Had to pay anyway."

Cons: "Very inefficient that all bags had to be checked on the jet way and then picked up on the jet way. The picking up on the jet way turned into a cluster F."

Pros: "Very helpful and kind staff. Everything was on time and made for a great travel experience."

Pros: "Shabby Cramped"
Cons: "Cramped Uncomfortable"

Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."

Pros: "Good meals"
Cons: "Not much legroom. Good movie shown but would have like personal options like other airlines."

Pros: "Quick boarding and luggage pickup."
Cons: "Mediocre staff. In my experience United is more friendly and welcoming."

Cons: "At 6'1" the seats are too small and close together."

Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"

Cons: "ATC delay on take off and then a 10 min wait for a gate a DCA. Just disappointing in adding delays."

Cons: "It was one hour late."

Pros: "Great steward with fabulous sense of humor"

Pros: "todo me gusto"

Pros: "Good view"
Cons: "Breakfast does not have good things to eat. Too cheap ones.."

Pros: "Not applicable"

Cons: "No tv/movies."

Cons: "It was a headache!"

Pros: "Easy connections"

Cons: "No"

Cons: "Food choices are pretzels or crackers."

Pros: "All great."

Pros: "That I got a soda"
Cons: "Delayed at Ohare by an hour. Sitting on the Tarmac for a half hour in Reagan, waiting for a gate. This was our leg back to DC, after our leg to Chicago four days previously. On that trip I did a review and gave the whole trip a 1 out of 5 stars. That trip was the trip from hell, with delays, waiting on the Tarmac, deplaning, almost cancelled, more waiting on the Tarmac, wheels up in Reagan, wheels down in ORD, and then more Tarmac waiting for a gate. So I was already more than perturbed when this trip had similar outcomes."

Pros: "We arrived earlier that predicted. I liked it."
Cons: "They gave us just 2 small snack"

Cons: "No entertainment, no food."

Pros: "On time and smooth"