Find cheap flights from Thessaloniki to New York

Pros: N/A

Cons: The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning.

Pros: Awful!!!

Pros: The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful.
Cons: The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes.

Pros: Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich
Cons: Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard.

Pros: The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments

Pros: Food was great, creww was very nice
Cons: Following our request, such has being seated next to each other and not only having one person being upgraded when we're two.

Pros: The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air

Cons: Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally.

Cons: the seat did not reclined, it was broke. travel with my wife on different seat my wife had a broken knee and they assigned a seat smack in the middle of the isle and she told me she almost past out because she could not move I had a passenger in the back that was kicking my seat every few minutes and I woke up every time I went to sleep

Pros: nice flight

Pros: Seat was ok, crew was friendly
Cons: Movie options were limited

Pros: A good airline and a good flight. Lots of entertainment options.
Cons: Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure.

Pros: The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice.
Cons: I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience

Pros: Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day.
Cons: Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate.

Pros: Everything was very good. From the staff, to the food and comfort. Excellent!

Pros: Cabin crew were friendly, efficient, courteous Refreshments generous and excellent. Good movies.
Cons: Rather than boarding economy passengers by row number, there is a free-for-all at the gate, and tedious blockage in the aisles as passengers wait for others to place carry-on luggage. More leg-room than United, but still a bit crowded for tall people. VERY BAD DESIGN of arm-rests, which do not go up all the way into the seat but instead jut out at an angle.

Pros: Dry. I’ve food and really felt pampered
Cons: I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!

Pros: Good film selection -which unfortunately I couldn’t watch. To be fair I got a 50 CHF discount for my next flight with Swiss.
Cons: Entertainment system wasn’t working in my row. Food was not great, not the standard I’m used to from Swiss. Took them forever to turn on air handling after boarding, plenty of time for All the people with colds and coughing fits to infect everybody else.

Pros: Everything was as accommodating as possible.

Pros: Nice staff and inflight service. seats were great

Pros: good service, patient with passengers
Cons: For 9 hr flight the space between the seats in economy class was way too small. Im 1.75cm (medium) and I felt squeesed and very unconfitable not like in Lufthansa airplane flying from Newark to Dussldorf. (Flight only 6:15min) In addition, when front passenger moved his seat back on me I had a lot of difficulties with getting in and out of my seaat.

Pros: Pleasant staff
Cons: Large person next to me spilled over into my seat. Large people should sit with folks like themselves

Pros: on time, good food, pleasant service

Pros: The flight was delayed due to technical problems, and they immediately gave each person 20 Francs towards dinner while in the terminal- which was very nice. The aircraft itself was impeccably clean, even though it had already carried passengers elsewhere earlier in the day. The service was fantastic, and you can never go wrong with free chocolate.

Pros: Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated.
Cons: There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task.

Cons: Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient.

Pros: Legroom is too little

Pros: Food a, entertainment and crew were really good!
Cons: Boarding was chaose and seats were tight.

Pros: I was concerned the connections would be too tight but it worked out great!

Pros: The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times.

Pros: Service was very good.
Cons: Three and a half hours delay due to technical difficulties. Food was only a small cheese sandwich and a bottle of water. Could have given us a little more food. Seat on flight did not recline. Extreme turbulence for half an hour, very scary, thought we would never make it! All in all, a bad experience.

Cons: The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours.

Cons: Expired cheese. Loudest plane I have ever been on.

Pros: Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you

Cons: On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room.

Pros: Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly.
Cons: Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible.

Pros: I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin

Cons: Unorganized and hectic at the gate; personnel were rude and unhelpful. I was asked numerous times to Leave and let them do their work" when I asked why I was on standby and what that meant.

Cons: Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip.

Pros: General good service, food was good
Cons: Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored.

Pros: This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!

Pros: I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment.

Cons: Delay and lost the luggage for the second time

Pros: Everything is excellent

Pros: The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display.

Pros: Professional Staff; best food on international flight ever.

Pros: Airline attendants were very polite and nice.
Cons: Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes.

Pros: Friendly service. Very attentive crew,
Cons: Seating comfort is mediocre to poor. I know I only flew economy class, however, sardines have more space.

Pros: Everything was Excellent

Pros: Ok
Cons: Nothing

Pros: Nothing is better service, food , beverage, everything is not good
Cons: Change with food quality

Pros: Nope
Cons: Packed plane. No social distancing!

Cons: food could been more better.

Cons: This is my first flight with Turkish Airlines. It is much better than every Europe Airline company. Until the Covid19 pandemic is over I will not fly to Europe with any European company. Turkish Airline are that good. On top of that you get to transport two big bags of luggage for free.

Pros: The crew very a mezzaning

Cons: Its was bad service. I know its covid but they could have done better. My friends relative took emirates and qatar. There flight was excellent as usal.

Cons: Horrible food, crew wasn’t nice

Cons: Cheep no food

Pros: Good cleaning impressions.
Cons: The food catering was mediocre, food was serve on prepackaged boxes instead of hot meals. No alcoholic drinks or other refreshments were offer due to Covid.

Cons: The food was terrible. Turkish airlines used tp have great food. I understand the cold sandwiches are because of Covid but they could have been much better.

Pros: The crew was nice. But it took forever to get our luggage when we arrived. We waited half an hour!
Cons: The luggage took forever to come out after we landed at JFK. Also, the quality of the food was not good on the plane.

Cons: Air circulation on the jfk ist flight was absent and my wife almost suffocated and has to get closer to an exit door to get some air. Last time to use turkish airline

Cons: Good

Pros: Crew was perfect, seat was great
Cons: All is well.

Pros: excellent crew, food entertainment and seats
Cons: They were the best among the airlines I ever used

Pros: TK escorted us from the delayed flight from Dubai through security to ensure we made the connection
Cons: The temperature on the flight was a bit too cold. I don't like the airlines that trade out the nice headsets for earbuds at the end of a flight. Change the process so we don't have to swap

Cons: I am always having seating issues flaying on Turkush Air . MOs of my flight my seats are next to bathrooms. I asked to be moved. Luckily there was a seat available. This is just too many times. I wanted to get Turkish Air credit card. After my experience with last flight I am RE consider this. regards IHarel.

Pros: All.
Cons: Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example

Pros: The food and service were pretty good. The entertainment was good, and the crew very helpful.
Cons: The boarding process was terrible. We were checked out and processed 7 times! The questions we were asked were so ridiculous that at some point I started laughing. The official wanted to see my itinerary since I left the US, and all if the places I had visited! (That was a month after the start of my trip since I was on my way back from my vacation). The seats are made for people who are 5 feet tall and skinny. The airport was so busy that we had to Wait inside the plain for over an hour because there was (taxiing traffic) and could not get on the take off Lane.

Pros: Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats
Cons: Business class gets only one small lavatory.

Pros: Overall flight was good. The flight was on time, the boarding was smooth, the entertainment was excellent. I would like to thank crew for their work
Cons: As a family it was a big disappointment that we got seated in a different row. The check in person didn’t even made an effort to put us together just suggested that we can ask to switch on a plane. Another big disappointment was food Please bring the food quality back

Cons: They lost my baggage. The in-flight crew and food is excellent, ground support is not good.

Pros: Food
Cons: Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient

Pros: Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive.
Cons: It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout.

Pros: I had a seat in the front row of the economy section so I had a lot of leg room. They kept the toilets maintained (cleanliness, supplies) throughout the flight.
Cons: It was a 10hr flight and we were fed only twice... full meals at the top & bottom of the flight. There were no snacks or drink service in-between... a 6hr stretch. I fly a lot internationally and that was quite unusual and unwelcome. They also ran out of food

Pros: I like your entertainment system, but the cushions on the headset were not the best.
Cons: The boarding was not organized. I was in Group C. We were chained behind a rope. Boarding started and when the agent nearest to us didn't get a passenger quickly he started to take Group D! I did not appreciate that. This continued throughout boarding. Also, as to be expected!, as newer people joined the the lines they went to the line moving - not their Group line. So we stood behind the rope on C while everyone else was boarding. I finally jumped to the moving line. I was tired of waiting. The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible. The seats - for a 10 hour flight - were uncomfortable. Either I need more padding on my rear end or you need better seats.

Cons: We were traveling with our 1 year old. On any other flight, we've been given seats with extra legroom and a bassinet when available. Turkish airlines put us crammed in a window and middle seat for a 9 hour flight. It was absolutely un-doable. Everyone around us realized this and tried to help as we asked the flight attendant to help us and she said that I should ask other people to move around not her. We had to go around the plane begging people who were sitting with a bassinet and no baby to trade seats with us. It was an absolutely horrible experience. It was the airline's mistake, and we were the ones forced to try to fix it. Yes, we got a bassinet eventually, but not before we saw how mean and selfish other passengers could be pretending not to hear us and ignoring us. And no help from the crew.

Pros: never turkish airlines ever again!
Cons: never turkish airlines ever again!

Pros: I am not blaming the airline at all for these inconveniences.
Cons: NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?

Pros: Staff and food. Also great selection of movies
Cons: No complaints

Pros: The care taken to wrap the electronic equipment you were mandated to confiscate. That part was handled well
Cons: Retrieving the electronic equipment was a chaotic nightmare. There was no order. There were two lines where passenger did line up in than others cut the line claiming they had connecting flights. Those in charge never verified whether they were connecting to another flight. Never asked for their boarding pass. I heard some laughing saying they did no have connecting flights. I better job and method of handling this situation is needed as long as the ban is in effect. Otherwise, Turkish airlines is fine. My wife and I have traveled most airlines and travel extensively. So, we are aware of good service and bad. Your service minus the electronic equipment is good.

Pros: Everything was great. Seats were comfortable, the Entertainement was great and the food was very good. Plus, sat next to great people.
Cons: There was nothing I didn't like.

Cons: I had a problem and I was not able to fly. I bought insurance and I tried to contact them, but they denied my request and I would definitely recommend to remove this option because it doesn't give a good image of KAYAK. If I want to trust this application, I have to be confident to use the services and I service from the insurance was fake. I tried to reach the airline to cancel my ticket and they said it's not refundable. Therefore, I would definitely recommend showing refund options when selling tickets. I lost every penny I spent because I was not able to fly. I am sure that my message is delivered now!!!!

Cons: Airline should advise during check in- especially on line check in there are no electronics on board. This caused significant delay and annoyance for about 100+ passengers

Cons: This time the food was a disappointment. I had ordered a vegan meal and the hot course was dried up pasta, no protein.

Pros: Checking in personal Irem such a rude person who lies to clients. She lied me about checking bag and choosing sit also. I asked her to talk to her supervisor and she show me the girl sitting next to her was doing checking in also name is Bahar. I am 6'1" and 190 lbs and asked for exit row and they both told me all of them gone already. The thing is funny when I asked checking in was just began. After boarding I realized some exit sits are available. As a Turkish man who worked JFK for.Turkish airlines, I think this was awful experience. Turkish airlines and passengers deserve better service and honest employees

Pros: I love how Turkish Airlines is such a pleasant flying experience and how everything is included in the price. Delicious meals that are better than going to a restaurant, the head rests that bend in so you can sleep with or without a neck pillow (I had absent-mindedly packed my pillow in my baggage and was delighted to discover these), the little pouch of goodies (socks, slippers, toothbrush and toothpaste, eyemask, lip balm, ear plugs), and the pleasantness of the crew are all highlights for me. And I was delighted by the magical flight safety video! Thank you also for passing out little sweets on New Year's - that was such a lovely touch and appreciated. Everyone who has flown Turkish agrees it's the best!

Pros: love how nice the crew is, and how they treat everyone with courtesy, and security conscience also
Cons: I find the a b c d to board very difficult, sometimes you get a and sometimes you get d, and if you get c or d is a big mess, as mayority of passengers are there, I don t find it very organized and nobody in line seems to be happy with boarding, everything else excellent

Pros: All
Cons: Nothing

Pros: Overall was a good trip
Cons: Choices of food. The food was not that great

Pros: The inflight service was wonderful. Business class comfort is excellent with full lie flat seats, Crew was attentive. My special vegetarian food was very good using the usual airline fare I receive.
Cons: The arrival into Istanbul was marked by a major inconvenience unnecessary anxiety, extra expense and frustration. On deplaning from a flight from Barcelona, a Turkish Airlines employee was checking boarding cards the connectivity flight and directed people to the appropriate exits for domestic and international connection. We had a connection to JFK and tried to enter the exit for international connections. She insisted that we go to the domestic exit despite my telling her we had an international connection. This led to passport control which had never occurred to me anywhere in the world when making an international connection. Next problem - I was told I needed a visa! My travel partner did not need a visa and was already through passport immigration control. The officer did not speak English and pointed in the direction I needed to go to get a via. I told him I did not want or need a visa but that was it! I started to look for the visa application area and there was no staff or anyone to help. Finally I found 4 kiosks for e-visas - only one worked. 20 plus dollars later I had the visa and immigrated. We quickly reverse the process and went though security and passport control to get back inside the international terminal. It was nuts! The boarding in Istanbul was crowded and chaotic.

Pros: Food and entertainment were good. Crew was pleasant and attentive. Flying in business class with them is always nice. There was a lof of leg room and nice seats that go almost fully reclining.
Cons: Where to start from? Got off the plane from the flight from Barcelona to Istanbul, to connect to New York and first thing this woman insists that me and my friend should go to exit and baggage claim instead of international transfers. My friend had to get a visa at check out and all the trouble of trying to get back into the gate simply because of a STUPID AIRPORT STAFF who doesn't know what they are doing. I have had trouble before with airport staff who doesn't know what they are doing or give wrong directions. That is why will avoid flying with them to Europe.

Pros: Easy to get exit row seat, very nice crews, good food incl. free wine.
Cons: Istambul Intl. Airport: Wifi requires a code to be sent to a working cell phone. It never worked for me (and that on 6hrs+ layovers there) and obviously people with only a pc or iPad/ipod/iphone without working sim card are screwed. If you offer free wifi, don't add ridiculous requirements that no one can fulfill.

Pros: Although there was only one option for meals, they were good nevertheless. The entertainment on Turkish Airlines is the best I've ever seen on any international airline. There are so many options and the layout is new and modern.
Cons: Compared to my flight from New York to Istanbul, my flight from Istanbul to New York was less wonderful. The crew was not as attentive and was not helpful in assisting the grandmother who was sitting next to me with her 2-year-old grandson who wanted to know if another seat was available. There was only once choice for the meals, which I found odd on a long international flight, but I did enjoy the meals. The plane was older than the one I took from New York and were less comfortable. I don't usually have a problem with legroom (I'm pretty average height at 5'5"), but the legroom on this flight was noticeably smaller.

Pros: The cabin crew were super friendly, attentive, and accommodating on our flight. Upon boarding the flight, pillows, blankets, and earbuds were awaiting us on our seats. During the flight, the crew handed out Turkish delights, lemon-scented hot towels, and sleep-care bag full of goodies (like ear plugs, slippers, etc.). The entertainment system had quite a selection of music, TV shows, movies, and games! Though it's always uncomfortable sitting on a plane for an international flight, I felt our Economy seats had a little more legroom than most, and there was definitely a lot of stuff to do on the plane if you didn't want to sleep.
Cons: The second meal I had, eggplant pasta, tasted terrible along with the beans. The only redeeming factor was the yogurt! In addition, the A/C was surprisingly on low, and for the first time, I became hot on the flight - not that I really minded. It was just a different experience. We also took off an hour after we boarded, which I thought was strange.

Cons: We missed our flight from Istanbul to New York. The gate was changed while we were waiting at the assigned gate. No announcements were made about the gate change. We ended up stranded in Istanbul. The Turkish Airlines representatives were very rude and not helpful at all. They told me that we needed to purchase new tickets. My 14 year old and I were in Istanbul, Turkey with no way home. After hours on the phone with their customer service and many repeated phone calls and many collect phone calls to the United States, my mother was finally able to secure new plane tickets for $2000 one way for us to return to the states. We were in the airport for 24 hours before we could board a flight to make our way home. A few days after we arrived back is when the terrorist attacks occurred. I have been plagued with flashbacks of our time in the Istanbul airport. I feel that Turkish Airlines could have done a better job at trying to accommodate us in a time of desperation. I have been reluctant to contact them upon my return and a friend offered to call on my behalf and was treated in the same disrespectful manner. I would hate to think that Turkish Airlines could be representative of the people of Turkey. I can't imagine that Turkey or the citizens of this beautiful country could treat visitors in such a fashion. I appreciate your time in reading about our personal and devastating experiences during our trip that was to have been the trip of a lifetime with my son.

Pros: Wide variety of movies.
Cons: Firstly, our daughter's personal TV monitor stopped working about an hour into the flight. We asked for the TV monitor to be fixed on three different occasions and nothing was done about it so we had to share our monitor for the remainder of the 10 hour flight. Secondly, we were the last to be served even we though we were seated in the middle of the plane. When they finally got to us they didn't have anymore of the selection that we wanted so we had to settle for what was left. When we finally got our food it was ice cold! We had to ask for another plate. By this point we were starving and very upset. Overall, our experience wasn't the most ideal.

Pros: the crew took very good care of us

Cons: The crew wasn’t super friendly but they were nice.

Pros: Not much
Cons: Crew kept bumping me in flight. Deplaning took too long.

Pros: The staff were awesome!
Cons: no covid-19 precautions were taken.

Cons: Boarding from rear to front.

Cons: No social distancing at all while boarding and exiting the plane you must keeplpeople in their seats !!! I love your airline although I usually just pick the best deal but it’s always a pleasure when that option is also delta

Pros: Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights

Pros: Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!

Cons: All good

Pros: The crew very professional. My flight was on time.

Cons: Great flight all around.

Pros: Crew amazing, seat not too comfy
Cons: Sits uncomfortable

Pros: left on time and arrived on time

Pros: Well organized and easy to check in.
Cons: No

Pros: Nothing
Cons: Idk terrible flight experience with delta

Pros: Lift off and landing was excellent
Cons: Nothing

Pros: Crew was very good.
Cons: Seat assignment at gate was inconvenient b/c jt dissuades you from taking a bathroom break before the flight. They can't prefer that you go on the plane.

Pros: The free movie/entertainment system
Cons: Leg room limited, but seats were ok

Pros: The ceew
Cons: Unorganized boarding and 6 hour delay from expected departure time.

Cons: Flight was cancelled after multiple delays and waiting 8 hours

Cons: The airport.

Cons: Delays due to Democrats not making deal

Pros: Arrived on time and smooth flight though it was completely full

Pros: Overall Service!!!!
Cons: People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much

Pros: Everything
Cons: No chicken sandwich.

Pros: Arrives earlier than scheduled, no wait time on runway taking off or getting to gate after landing. Rare to not have these delays occur in some form every flight...excellent
Cons: Nothing, the flight was a rare perfect 10/10

Pros: Crew was pleasant. Boarding was fast and efficient, nobody bumrushed.
Cons: The non-reclining seat right next to the bathroom door opening should not exist. I was miserable there; I swear everyone on the plane made sure to take a dump on this <2 hour flight. Also none of the windows on any of these small planes line up with the actual positions of seats and it sucks.

Pros: The take off and landing were very smooth and the crew was nice.
Cons: Crying baby aboard

Cons: My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans.

Cons: The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight.

Pros: Gate crew in DEN provided free refreshments at the gate during a 2+ hour flight delay.
Cons: The aircraft used for this flight comes from LGA as part of an out-and-back. Delays can be expected if there is an earlier departure delay in NYC. On 6/30, this aircraft was 2+ hours late while all other airlines (United, Southwest and Frontier) were all on-time.

Pros: The crew did the best they could under the circumstances.
Cons: The flight was scheduled for 7:45 pm. Due to the storm the day before, my flight out of Miami was cancelled and I was told that the flight out of W Palm Beach was my only option. I paid $150 for an Uber at 4 pm. At 6:37, I got an email with news of a two hour delay. I would’ve appreciated an earlier notice. But much worse was the boarding experience. As half the passengers had boarded, someone announced that we had to have everyone boarded and seated in 5 minutes, or else the crew would time out, and we’d have to stay in WPalm. This set off a frenzy, with seated passengers yelling at the people boarding to hurry!! I was told by the pilot while exiting in LGA, that we made it by 30 seconds! It could’ve been handled so much better!

Pros: The crew and pilot were absolutely amazing.
Cons: This is my 3rd delta flight in a row that has been delayed. I understand these things happen, just extremely frustrating.

Cons: Delayed for no reason

Pros: Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful.
Cons: Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?

Pros: Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful.
Cons: Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?

Pros: Great trips notifications

Pros: Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA.
Cons: The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird.

Pros: Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387
Cons: You charge me twice. Call me 416 888 4387

Pros: We were traveling with a 4 month old lap infant, and the crew went out of their way to warm bottles and be friendly in general. The plane was clean and comfortable, and on this leg of our trip the entertainment system actually worked!
Cons: The only bad things were those that were totally out of Delta's control: weather delays and absolutely nasty and rude TSA agents who seemed to understand neither the concept of their Pre-Check system (no dedicated lines and no priority) nor the fun of traveling with an infant.

Pros: Got lucky, and got an upgrade!
Cons: Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City.

Pros: Pleasant crew, newer plane, and very efficient travel time
Cons: The boarding process was extremely slow, "Comfort Plus" seats in the smaller regional jet were definitely not worth the upgrade.

Pros: Pretty much nothing
Cons: Delta. They just hate their passengers

Pros: Efficient and on time.
Cons: I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate.

Cons: Not enough water on the flight and we landed in a parking lot and shuttled back to the airport.

Pros: The Delta cookies that were offered as a snack
Cons: I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system.

Pros: Short layover
Cons: No fee for luggage

Pros: The particular flight attendant serving our area seemed rude.

Cons: Food, entertainment program, pillows and blankets would have been nice,

Pros: The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate.
Cons: The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???

Pros: The crew
Cons: The seat space and food

Pros: The crew was great! I was much more comfortable this trans-Atlantic flight coming home than when I flew over beginning my trip. The hot towels are always a special treat and the wide selection of free beverages. Thank you Lufthansa!
Cons: It was not noted that I had a gluten allergy even though I had requested special meals online. I had to ask the flight attendants during the first meal to bring me that option. After that, all was great! My personal entertainment screen was not working properly for about an hour in to my flight.

Cons: People in economy who have no common sense and put their seat all the way back into the personal space of the person sitting behind them. They should not be able to recline that far. If they need that much room take first class.

Cons: I don't know

Pros: All great except my seat.
Cons: Window seat was completely obstructed by wing!! Seat uncomfortable but sat on pillow provided which helped a lot.

Pros: Prior flight from Zagreb to Munich was delayed 1 hour due to inclement weather - not the airline's fault. However although I made my connecting flight, my suitcase didn't. I'm writing this the next day & waiting for my suitcase to be delivered.
Cons: There was no announcement about the delay & the reason why. We found out by reading the board. The passengers found out from each other what caused the delay. Passengers would experience less anxiety if they were informed what's going on.

Cons: There was no information from Lufthanza. There were no lanes. There was no one at the check in desks. There was no crowd control. There was no triage. I was bloody chaos. I arrived 3 hours and 40 minutes in advance of the flight and traveled only 25 feet toward the check in desk in over 5 hours. When we went to the information desk, we were told that the flight would wait for the passengers to be processed...but we never were and the flight took off only 35 minutes later than scheduled. it was the worst flying experience I have had in over 50 years!

Pros: lots of crew members, flight landed a few minutes early.
Cons: although i booked a reservation with 2 passengers, they didn't seat us together and were not helpful at all when we asked them to switch (they assigned middle seats in different rows, so i wasn't able to just ask another passenger to switch). the agent's attitude at the gate was "too bad"

Pros: Speed of boarding and de-planing. They are very efficient with staying on schedule, which is important. No one likes hanging around in airports or on planes. Also, my server ran and got me a special request of wine after meal when the choice was Bailey's or Sherry. That was kind of her.
Cons: The announcements are frequent, slow and long. The food was alot of carbs. Nothing was bad, I just got a terrible headache and swollen ankles. Not the airline's fault, but it was hard to enjoy the last flight for these reasons. Also, water poured ahead of time on trays on 2 occasions instead of seeing them pour it. I was sitting next to a coughing sick person so I wanted to cover my beverages and food as soon as possible. My sound on video didn't work all the time. It kept cutting off. Tried my husband's headphones, but didn't help.

Pros: - Excellent service, food and entertainment. - Pilot compensated for the delayed take off
Cons: - The take off was delayed and we stayed in the plane for over 1 hour - When we landed we waited in the plane for over 40 min until we got to the gate

Pros: Flight out was delayed three hours, causing me to not be able to make connecting flight.
Cons: The long delay. Ended up having airline reroute my last two flights.

Pros: The staff was communicative and genuine. The food was decent. Even though the flight arrived late I felt ok about it due to the direct communication of details about the situation. I was stuck in the extremely cramped space of seats just in front of the lavatory making the seat in front me 5 inches from my nose when reclined but the staff was sympathetic offering to ask the passenger in front of me to redress their seat more upright and also allowing me to spread out across two seats to compensate.
Cons: While the staff compensated for the more than standardly cramped seating arrangement, I think the row of seats just in front of the lavatories should be either better designed or designated not usable. I am only 5’3” and 125lbs but still was faced with a mere 5 inches in front of me when the passenger in front of me reclined his seat. I couldn’t even stand in order to exit the row and had to crawl over the seats to my side. This had me thinking how dangerous this row could be in case of an emergency. Please consider designating these seats either not to be used or optional for passengers.

Cons: We were about 20-30 minutes late taking off, then we sat on the runway for about 20 minutes. This made it physically impossible to clear customs and go through security requirements at point of entry US in order to make connecting flight.

Pros: I can’t say enough about the Lufthansa staff- we ran to our gate because our connecting flight was late, and we were greeted by a warm and smiling face who said “It’s alright, don’t run, take your time, we’re waiting for you.” Onboard the crew was phenomenal- Every. Single. One. I have always felt as a burden to crew if I asked for extra water or an extra blanket- not on this flight, not with this crew. They came around multiple times per hour during an 8hr and 20min flight, offering various beverages and checking on everyone. I can’t thank them enough for how caring they were to everyone on board. The captain as well was very professional and had a kind spirit when he spoke. Best experience I’ve ever had- (and I travel multiple times per year!)
Cons: N/a

Pros: One of the crew members, a male, was very nice.
Cons: •We boarded and consequently landed late, which caused my cousin to miss his connecting flight, coupled with the long customs process upon landing. There was no accommodation given to my cousin so I have to take him back home with me and then drive 2 hours tomorrow morning to bring him back for his new flight. •The charger ports for our seats were not working, which means we were 8 hours + without a phone. •One female flight attendant had a bad attitude and dropped pretzels in my lap after I turned to quickly ask my cousin a question regarding what drink he wanted. •The plane landing was one of the most reckless I’d ever witnessed.

Pros: The crew was fantastic and very kind the entire flight.
Cons: We left nearly two hours late (all the while sitting on the plane) and once we finally got to Newark airport nearly the entire plane waited almost two hours to get our luggage.

Pros: Great crew good seat room
Cons: 1.the screen had a gletch that it was doing a restart by itself 2.the boarding was confusing since the way to the gate is blocked and doesnt open until 50 min prior to boarding 3.there wasnt any groups for boarding except for business class and first class first then economy my seat was in the 51 row and i wasnt in the front of the line of boarding so i had to wait alot to get to my seat since everybody were putting their carry-on and blocking the aisle

Pros: Great crew service, comfortable, modern, captain kept us up to date and actually made up for the lost time on the delays to take off and got us nearly back on schedule.
Cons: Food wasn't the best tasting, and made me sick.

Pros: Customer service was excellent. Food was great. Even though the flight big planes they seem to handle the boarding process very well.
Cons: Selecting the seats 23 hrs before departure.

Pros: Very friendly crew, comfortable seats & leg room, decent food.
Cons: Crew could have offered more beverages during the flight. Too many crying, screaming and misbehaving kids (not the crews fault) but parents should have managed this behaviour. I fly often, and have never experienced anything like this - to this extent on one flight.

Pros: I thought the crew was OUTSTANDING. The food was good and so was the entertainment. I LOVED the toilets being in the separate area downstairs. I also really appreciated the temperature: very comfortable and not freezing cold, but not hot either. Again, GREAT crew!!! Very pleasant flight!
Cons: The flight was late leaving and arrived late, which made my connecting flight experience a nightmare My connecting flight arrived late, and I nearly missed my next flight. I had to go through border control (and relevant queues), running up and down multiple never-ending multiple escalators, then take a train to change terminal only to find out the gate had been changed to the furthest one in the terminal. I literally RAN all the way from deplaining to boarding. It was a night mare. I would have missed my flight if I had walked instead of running

Pros: the seats are comfortable, food is good and service is better than most
Cons: That it took a while to get on plane because of security but thats how it goes

Pros: Crew was friendly
Cons: Flight delayed by over 3 hours, inflight entertainment did not work

Cons: Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark.

Pros: Crew was nice
Cons: Flight was delayed which caused us to miss our next flight. This was a huge inconvenience. When we were in line to get our hotel they did not help the people who were first in line. We were in the middle of the line, but got everything organized for us LAST.

Pros: The flight from Frankfurt to Newark, NJ was good. Flight crew was courteous and movies made the time go quickly. Food and drinks were also plentiful. I have no complaints other than having to pay extra for seat assignments.

Pros: see above
Cons: see above

Pros: everything from the boarding and check-in process to in flight comfort.

Cons: Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund.

Cons: My seat (33A) was would not recline. I alerted the stewardess early on, she called a male colleague, both smiled and reassured me that they will deal with it later on. The uncomfortable seat became even more cramped as at the end of the dinner service the passenger ahead reclined his seat. I tried to catch the attention of the cabin crew - in vain. On disembarkation I saw the stewardess and reminded her of her promise of help . She sweetly wished me a "pleasant weekend". The cabin crew did not seem to care much over the discomfort of an elderly traveler in economy class.

Pros: goulash, chicken pizza, warsteiner, and wine
Cons: My movie froze 1/2 way through the flight and the crew could not reset it. I was staring at a frozen Jungle Book bear for 3 hours.

Pros: - Right before boarding, a fantastic agent helped us move seats, and was extremely kind. - Food is not bad - Crew was very nice.
Cons: - We cannot choose our seats online! You would expect that if you are flying from Germany to the US, they would allow you to do that. - My husband and I booked the flight together, and were assigned two separate seats, with 20 rows of distance! - Our video monitors were frozen mid-flight....

Pros: Love the variety of entertainment options on such a long flight. The food is always so good, you make me feel so cared for.

Cons: Because of a family illness I had to reschedule my flight 2 weeks before. Because the flight was booked through a secondary company, rebooking the outgoing flight ended upp: a) costing me as much as the whole original return flight; b) was no longer a 1 stop flight as I also had to stop in Frankfurt plus the company would not allow me to choose directly, I sent them details and then they booked what they could find; and c) I lost both the outgoing flight ( which was charged) and the return flight ( which was not changed) premium seat bookings both of which I had to pay for a second time. If I had booked directly with the airline this would have cost a transfer fee and I would not have lost the premium seat bookings. This was therefore a great expense and inconvenience. I will no longer book flights indirectly when using kayak. In future I will search using google flights and then go straight to the airline sites to book. Very disappointed. I never had this problem when booking with kayak before

Pros: Larger than expected in room. Lots of movie options. Food was pretty good
Cons: Layover was short so they said to tell the crew and they would help. They did not. Missed my connecting flight due to their delay leaving Frankfurt and no assistance given.

Pros: if i had booked that flight the overall experience would have been great. on time, good service, comfortable seats, good food and great entertainment.
Cons: i booked a different flight, so we ended up adding significant travel time and cost to this trip which made the overall experience somewhat frustrating. — airlines also need to get better at keeping families seated close to each other if the kids are small. it adds to the overall travel anxiety and gets everyone in a bad mood.

Pros: Really liked that glasses water, soda and juice were readily available near the staircase to the bathrooms. The seats were spacious and comfortably reclined. The staff went out of there way to make sure we were comfortable. I appreciated them refilling my cup right after being served a drink because I was thirsty and had immediately drank the first cup. The movie selection was pretty good but could have had more up to date movies. I liked the touch screens.

Pros: In terms of things I liked flying with UA998 from Brussels to EWR: The boarding staff at Brussels airport was helpful, courteous and knowledgeable. Boarding procedure was smooth even with the extra security screening at the gate.
Cons: It was quickly clear to me that the passengers where simply an inconvenience to some of the crew on UA998. As an example I fell asleep during take off and woke up in the middle of the meal service. The cart was only a couple of rows behind me in the half-ful Economy Plus section so I got up and tried to get the attention of the staff. The lady turned around and confirmed that "I had woken up" with a sigh, as is not only was it inconvenient to her that I was a sleep, now I had the nerves to actually ask for a meal. She presented me with the options of pasta and chicken and I politely asked what they where served with. She straight out said that "she really did not know that" and asked me to make a choice. I wont get into any other examples, the machine was half full at best and there was no stress, so frustrating to be treated like you are an inconvenience to the USA based staff who clearly just wanted to be left alone. The entertainment system barely worked, the touch monitor was very hard to operate - the pressure sensitive functionality was not working properly but I managed to get to my movie and avoid the Chinese subtitles in the third try. I fly United because it's part of Star Alliance, but otherwise I would try and avoid at all cost.

Cons: Whole experience with them was a nightmare and is still ongoing. They won't help me so I had to turn to Amex to settle everything and get my money back. Unbelievable. The airport had to close due to an emergency, that's out of Lufthansa's hands I obviously understand that. However, the way we were "helped" through all of this was unbelievable- over two and a half hours of phone calls with them, while in Europe (so paying God knows what per minute), 4 hours to get my luggage back so we could leave, absolutely no one from Lufthansa around to help or even tell us what's going on, put us on a flight the following day with two layovers now (paid more for only one layover but what can I do). Next day, at Alitalia gate (Lufthansa put me on an itinerary with flights from Alitalia, Lufthansa and United) had to pay AGAIN to check the bag that I had just paid to check the previous day where we did not end up flying anywhere (showed Alitalia the receipt, they didn't care in the slightest and said its Lufthansas problem, 0 stars for them as well), either way finally got through our 2 layovers, only to discover the final leg of our trip (United/ Lufthansa flight) is delayed 3 hours. Just about to board, now it's delayed another 5 hours. Because we were short a pilot...... Short a pilot, really....? Ended up getting home at 2am on a work night, completely jet lagged and utterly exhausted from being in an airport for 2 straight days. Supposed to get compensation as per United flight crew, only I put my ticket information in the website and it doesn't work for me of course because I have a Lufthansa ticket. No one cares, no one helps, now it's time for Amex to step in and get all of my money back.

Pros: United new food menu is much improved (well, it could only get better . . .). And the decision to give free drinks again on Trans Atlantic flights is much appreciated. Previous policy just seemed mean cf other airlines

Pros: Your services and email updates were some of the best in the business.
Cons: Your website is the least friendly we have EVER encountered.

Cons: Flight repeatedly delayed and then cancelled due to United technical issues. Was rebooked on another carrier, but United couldn't get our baggage back to us in time to make that flight thanks to the absolute circus that ensued at the gate. 9:55am flight turns into a night at the airport hotel with vouchers that would only allow us to eat from the horrible buffett (ordering off the hotel menu was not covered). Put on same flight the follow day. Wait for it.... Delayed again (no weather). Would never have booked a flight with United in the first place due to similar issues in the past , but got duped when I booked this Luftansa flight and found out after the fact that it was operated by United. Never again, again.

Cons: After we realized our flight was cancelled we were trying to reach Lufthansa but couldn't for a long time. It was very frustrating. There was nothing we could do on their website either. No alternative flights were offered, no additional information about how and when we can fly home. We had to stay one extra day on Salzburg since this was the only option given to us by Lufthansa when we finally spoke to them the next day. This experience with Lufthansa was absolutely disappointing and we will probably never book with them again.

Pros: I liked that Lufthansa was able to get me a flight home on the day planned in spite of the strike. I love Lufthansa's customer service. The flight was excellent. As usual the fight attendants were great. They worked together to get every thing done and make passengers comfortable. I prefer to fly Lufthansa
Cons: There were many empty seats in the economy plus section. Once in flight passengers were offered an upgrade but it was still about 300 dollars. I understand that if the price for an upgrade dropped once in flight people would just wait until then to upgrade. However, I think something should be done differently somehow. If economy plus is frequently not full then please consider refiguring your planes to give regular economy just a bit more space, even an inch or two would make it nicer. At the end of our flight the passenger behind me was crying because of pain in her jaw and face. The flight attendants were very attentive, and did all the right things. Except they advised the passenger to see a dentist before her flight home. They should know that sinus pressure, or pain from a sinus infection, can feel like a tooth problem. Just FYI. A suggestion to visit an urgent care center that day would be more appropriate. An urgent care center would be able to take care of sinus problems (she sat behind me for a transatlantic flight I can tell you she had some). An urgent care center would also be able to refer her to another provider as needed.

Pros: Comfortable - seats were comfortable, and there was plenty of leg room.
Cons: Meal was awful - I'm not a picky eater, but I couldn't eat this one. Overhead bins were very limited in space available. The video screens were tiny - difficult to see, and colors were way off. Wi-Fi connection was not intuitive - apparently it requires the user to type in a specific web address to access the log-in, something that I didn't find out until after the flight. That info should be more obvious - not on a card deep in the seat back pocket. Overall, it was obvious that this was an older aircraft and needs to be overhauled or retired.

Pros: Perfect
Cons: More food

Pros: Crew was ok, food and drinks was enough for 1,30 hour flight.
Cons: I really expected more from Austrian airlines.

Pros: Why the 3 hours delay?
Cons: Be on time

Pros: The flight attendants where good and welcoming
Cons: Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard.

Pros: This was a flight operated by Austrian Airlines, which does a substantially better job than United.
Cons: Poor selection of films on the entertainment system.

Pros: Amazing
Cons: Nothing

Pros: Crew was friendly and helpful, food was tasty and flight was nice and smooth.
Cons: It would be wonderful to have all seats the same as first class for a long distance flight.

Pros: Check in at gate easy and boarding on time. Equipment seemed modern and in good condition.
Cons: Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs.

Pros: It was a high quality service hands down.
Cons: The available entertainment choices were a little limited.

Pros: Almost every thing was very good
Cons: My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip.

Pros: On time
Cons: I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant

Cons: the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby.

Cons: it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak

Pros: It was a very safe trip
Cons: Small space in Economy class

Cons: Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight.

Pros: I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific.
Cons: The food quantity was skimpy considering the duration of the flight.

Cons: Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk.

Pros: Nice
Cons: Food

Pros: I like the food , service and clean airplane.

Cons: Both flights were delayed. Food selection was poor.

Cons: We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem

Pros: Was on partner airline Austrian Air. Very good service.
Cons: At Vienna gate G31 it was difficult to hear announcements.

Pros: No stops

Pros: The plane was comfortable even in economy. The crew were helpful and professional. Good food.
Cons: We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines.

Cons: The ground crew harassed us for bringing our instruments on board. We fly with instruments for our work and this was the first time we were forced to check certain items and were detained for a period of time so that the ground crew could check with their superiors.

Cons: N/a

Pros: When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!
Cons: Entertainment on board was useful

Cons: Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too.

Cons: Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use.

Pros: The flight attendants were very friendly and spoke English well. Loved the food and the service

Pros: Good service overall

Pros: I enjoyed the flight along with my girlfriend from beginning to end. The flight attendants were very courteous & the service was fast & the food & drink portions were generous.

Pros: It was the best flight I've had and the best Pilot. Thank you, Corina Pauta

Cons: Policies on bringing stroller differed between each trip. And they were not polite about it.

Pros: The flight was good, the food was good, the crew was excellent
Cons: The wheel on my luggage was broken (it was fine the whole trip). I had to throw out my bag after I got it home

Pros: Their first class looked very comfy

Pros: The service on board was fantastic. The flight was very smooth.

Pros: Everything
Cons: Nothing

Pros: the crew
Cons: There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me.

Pros: Reasonably on time. Food and service were passable.
Cons: Very old plane, the entertainment system was awful. Wifi did not work at all.

Pros: The crew were nice.
Cons: Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?

Pros: Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports.

Pros: I liked the service and the polite staff. Timelyness also we liked.I will use united again.

Pros: The flight was quick, food good, crew friendly. we landet earlier than expected.
Cons: This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage.

Pros: Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time.

Pros: Flight wasn't overcrowded Attendants were very nice Entertainment system was very good (new screens with easy interface, broad selection of movies and TV shows)
Cons: Food and beverages could have been a bit more frequent. One lunch and a small sandwich over a 9 hour flight, I felt hungry at some point

Pros: My seat
Cons: I am vegeterian and they served me meat twice. At the first time they forgot to serve me food while I was at the restroom. It took me a while to reach their attention and I started my meal when everyone finished.

Cons: I am charged twice/ one from united and another from Austrian airlines and at this point trying to resolve that. Very disappointing at best. The seat upgrade for $139 was a rip off.

Pros: Nothing was overly terrible. The chicken was pretty good. Mostly on time departure and arrival. And smooth boarding / exiting process.
Cons: Food - pasta was awful, snack was tiny, 9h 30m flight. Should probably have more than a half a sandwich snack. Space - tiny. I am 6' and 190lbs, knees were basically wedged against the seat in front of me. My girlfriend is 5'9" and she was even complaining about space. Entertainment - really limited movie selection.

Pros: The staff was friendly and the meals were nice. It's crew was trained and the flight was pleasant. The seats were comfortable and the entertainment had lots of options.