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They should be kind to the people Food is always plain pasta bread is from the fridge they don't even warm up Seat is so uncomfortable body hurts

My Austrian Air flight from Montenegro to Vienna was delayed by three hours because their plane de-icer was broken and they had to wait for the sun to come up before the ice could melt. This meant we missed our United flight altogether. So I can't speak about United, but I was not impressed by Austrian Air. They made us check in two carry on bags for a 60% full flight, and the bags didn't find us in the US for ten days. The re-routing they arranged included an extra leg, a midnight taxi ride across New Jersey and New York, and a five hour sleep in a hotel. Not impressed.

Loved the courtesy and punctuality. Very professional and most importantly on time.

Tirana was crazy check in and getting bussed to another gate. Both Germany stops were intensive customs but organized, but that wasn't the airlines problem. The crews were fabulous on the planes. The announcements were not easy to understand in English, slurred speech. Customs inthe US were fast. We waited for luggage, three later arriving planes had their luggage and left before us

Friendly staff, always good food , as comfortable as it can be in economy

Pleasant up to Vienna. Afterward (Vienna- Zagreb) was an horrific experience

They never gave any meal during the flight. We’ve flown for years and then doing this now is ridiculous.

From all the segments I flew it was the only one I did not get the option to choose ni seat, I did not get the quality of seat I had paid for. Crew was nice, airplane was clean, but no food, only water and a small courtesy chocolate. Everything else you had to pay for.

Premium Economy is good value in comparison to Business Class. Not all the perks of Business but a lot of leg room and wider seat and elbow room. Food was very good. I even asked for a Gruner Veltliner wine which was not on the trolley and the attendant went into Business/First to get me a glass. Nice little touch. I would like to have a wider selection of music -- more 70's-80's (guess how old I am).

Food: my selection was pasta with vegetables, though it was potatoes not pasta. Breakfast was 2 rolls and some sort of spreads— not sure what they were. Worst thing was that we had to wait for over 90 minutes for our bags to show up at O’Hare

Flt staff again awesome, food was again outstanding, entertainment options, great space roomy and relaxing

It was great. Left the gate left and my television didn’t work but it was great otherwise.

Absolutely horrible aircraft with hard open ended wires hanging below the seats which were hurting. No phone charging outlets for a combined 15 hours long haul. Absolutely garbage service!

The flight attendants were generally rude. I requested a blanket for my toddler and didn’t receive the blanket until about about 3 hours later into the flight after multiple asks for different crew!

Great! Because it's on time...with great and kindness stewards 😇

Food excellent Bathrooms improve cleanliness needed Staff fairly well attentive Entertainment fair Seats lie flat worked well

The boarding was confusing everyone asking each other the same question is this going to Dxb? The seat was awful felt like your sitting on a bench. I would not recommend it to anyone.

Awful seats, poor air circulation. Smelled like poop for 3-5 mins after someone used the bathroom. Child screaming for 13 hours

Just on time arrival and departure would make it great

Both flights were late. One by 40minutes other by 50 minutes

I liked almost everything (e.g. ease of booking, price, punctuality, efficiency, friendliness, courtesy). A slam landing in Dublin airport took some of the gloss off it, though. Being able to paste here the text of the review of the same flight that I just wrote for Ryanair would make me feel better about Kayak too.

It would be nice to have power to charge phone.

Crazy long boarding times, messy, inexperienced, overworked, and visibly tired crew, very uncomfortable seats and no compensation for delays.

I bought my flight, insurance etc early and paid over £200. But had i waited until closer the time the price was much cheaper, i appreciate that it could've been more expensive but it wasn't. A better discount for booking early would be better than your current one

On time and reasonably comfortable. These airlines need to find a way of sitting their passengers in queues whilst waiting to board

Ryanair is always shite. Slowest boarding possible in the most uncomfortable way. It’s like they are are tad sadistic.

It was a short flight (1.2h), and everything went smoothly.

This was the worst flight experience I’ve had in my entire life. The flight was delayed by four hours, there was no one to ask questions of or get updates from. I had the Ryanair app which showed a later delay than the departure board in the airport, and a different gate, and there was no one who could even tell me, which was the correct gate or time. Then, when we arrived at our destination, it took an hour for the bags to come off.

It is standard with Ryanair, as FF with Ryanair you dont expect too much, and Ryanair never disappoints. At least it is reliable.

Ryanair is the worst airline in Europe and easily one of the worst in the planet

I purposely bought a seat upstairs and your airline moved it to a random aisle seat. The only good part about this being an older plane was that the seats weren’t so tight that I couldn’t relax at all. Still will never fly Lufthansa again.

Our seat numbers took a long time to be given to us. We were not seated together and I was put in the middle seat with both people on either side of me taking too much space!

Service was bad and food they told us they only had pasta very rude

My wife was struggling to walk, due to a very sore leg, and they had wheelchairs and pleasant assistants at every step of the way, whisking us around long lines at TSA, Passport Control, Boarding, and Customs. Even a special Boarding Bus that lifted us right up to door level on the airplane out on the tarmac. Slightly less effective arriving in Detroit, where we had to walk down the stairway, walk to a bus, and find our way into the terminal, where the assistance started up again. Meals, drinks and snacks were excellent, as was the variety of entertainment, with nice screens right on the backs of the seats. Complimentary blankets and pillows for everyone. Pleasant, considerate flight attendants, generous with the drinks and snacks. All-around class act.

Our flight from Frankfurt to Newark was diverted to Boston. Lufthansa just dumped an entire 747 plane full of passengers in Boston with no support. No help with hotels, and telling us we would have to find our own way back to Newark or to our final destination. What a complete mess. The Lufthansa agent at the Boston airport would not help, nor would any Lufthansa agent via phone. Soooo angry!!!

It seems that legroom has improved in the last few years on these shorter flights. Thanks for that.

Flight was canceled do to mechanical failure I lost my connection flight at to pay $2500.00 more to get 4 more tickets to fly to Ketchikan Alaska This was the worst experience I had flying. I thinks kayak should pay for my new ticket from Seattle to Ketchikan That may bring less pain from my trip Thanks Ilir

Complete chaos for boarding. Had to wait until the very last minute to be able to find a seat. No update from staff on what to expect even after multiple attempts to resolve the situation.

The layover in Frankfurt is not enough time to make it to the connection. Frankfurt security is understaffed and despite Lufthansa being aware of this, they offer the connecting flight, which is impossible to make. Lufthansa did not pay for hotel or food despite booking me with an unreasonable amount of time between a flight that wasn’t even delayed.

Lufthansa used to be one of the top international flights but it seems like this company is going downhill pretty fast. The need to renew their aircraft’s, costumer service needs needs to be improved and many other things

Very poor No respect to people Only motivation is to charge extra money from travelers Never again

The chairs don't recline and the food for sale didn't looks as appetising as its prices would suggest. But that's a low coster for you. Orher than that, the flight was delightfully uneventful.

Even when you get the priority pass the experience is not what it meant to be priority

I wasn't able to check in before because I had no internet on a long ride over and I had to pay Euro 50 all together I paid an extra Euro 200 on top of the original flight because I had suitcase and carry on and I wasn't able to check in online before And the end it ends up being more expensive flight than a regular carrier You don't save money and the plane is less comfortable

The 50 € boarding fees per ticket are completely unjustified. I lost all my savings because I arrived at the counter barely 5 minutes late (2hrs and 55mine before departure). This feels like an unnecessary penalty. It's especially disappointing considering the initial flight was canceled by WizzAir. I expect a partial refund of the 196 € paid for the boarding.

I miss my flight due to boarding pass won’t load up

The border control opens at 4:30 so there is no point in going in early as the wizz email suggests. Our flight utilized a plane with plastic seating which was really uncomfortable.

Check in took very long. All three priority agents left for lunch or something and the line did not move.

Sempre in ritardo, bagni sporchi e sedili sporchi con le briciole

Wizzair is a mess, don’t trust them, all flights are delayed, nothing is secure with them, they are the poorest of all companies.