It was riding a bus. No problems.
Cons: "Sold me a ticket then cancelled 15 minutes later due to not having updated information from the airline on bookings."
Pros: "Overall great, compared to the price."
Cons: "Need more selections of foods."
Pros: "The CS is very good and we boarded the plane with a SWA level of efficiency."
Cons: "The inbound plane was delayed."
Pros: "Smiling stewardess"
Cons: "So far so good"
Pros: "Good service for what you've paid for. Luggage allowance included in the fare could be a bit more."
Cons: "low price air ticket doesn't mean low quality service!"
Pros: "Price is great if you are lucky enough to get a promotion ticket. Free luggage is included in the ticket During the flight, crews provided water sufficiently."
Cons: "Basically nothing considering what LCCs provide."
I didn’t even fly on it can I get my refund
Pros: "Easy boarding, friendly crew"
Cons: "Seats were not comfortable"
Pros: "The overall timeliness- although we were delayed boarding. We arrived on time."
Cons: "At least an offer of a free beverage? Water at a minimum."
Pros: "Have flown Peach before so knew what to expect. That made seat assignments and baggage handling painless. If you have not flown them before, their 7 kg cabin baggage limit is enforced in Osaka. Be forwarned and be prepared to pay extra baggage fees."
Cons: "We were unable to board the plane as they would not permit us to check in. I've reached out to request a refund but have not yet heard back."
Cons: "The staff is very arrogant and only looks for ways to make money rather than providing information and helping. NO COURTESY AT ALL. They made me miss my flight and managed to blame it on me despite my being there 1:30 ahead. I’ll never recommend them."
Pros: "We loved the price, timeliness, communication and friendly service"
Cons: "The terminal at OKA, it was confusing to find and to get to."
Pros: "Service was fine considering it was an LCC carrier. Aircraft was new and was in perfect order. No significant delays."
Cons: "No beverage service was offered even if we would have had to pay for anything. No other issues."
Pros: "Great crew"
Cons: "No entertainment."
Cons: "You have to pay for everything"
Pros: "Low fare punctuality. Much cheaper alternative than any other mode of transportations in Japan. No frill is expected. 10kg of free carry on should be enough for most savvy travelers."
Cons: "The back of seat was soft and the person behind me kept pushing/kicking without realizing I could feel it."
Cons: "Usually flying peach means saving big money. My trip really only saved me around 15%, had I known I'd be flying out of the cargo terminal on both sides and have to endure multiple packed bus trip on top of the most uncomfortable airplane seating I've ever had I would surely have paid the extra and will do so in the future."
Pros: "the price"
Cons: "you get what you paid for"
Cons: "Seats to small and they didn't check ID to ticket"
Pros: "Professional and attractive flight attendants. Clean cabin."
Cons: ""We'd like to buy the noodles." "Sorry, we're sold out of that." "We'd like to buy some grape soda." "Sorry, we're sold out of that." "I'd like to buy a model airplane." "Sorry, we're sold out of that." This was on the way to Hong Kong, where they may load up on some of the catering items, but not on the duty free. Strange for an LCC to be so low on inventory, which is a huge part of their revenues. My other gripe is that the only source of water in the holding area at Okinawa's LCC terminal was, like the flight afterward turned out to be: sold out. Oh, and they split the two of us up upon checking in (two hours prior to the flight) by seating us on opposite sides of the plane. I can't believe the entire rest of the plane paid for confirmed seats and left only single seats. Like AirAsia, Peach has Navitaire's reservation system, and apparently, like AirAsia, Peach intentionally splits groups up in the hopes that they will pay to sit together. If this is the case, it is wrong. I agree with LCCs' notion that baggage is a service, for example (at least seven people handle a bag on a nonstop flight), or selling food rather than giving it away. But it is really low to intentionally cause discomfort and then charge to relieve it."
Pros: "The price is good and they offer some of the best prices around Japan and East Asia. As far as LCC's go they aren't the worst. If you're motivated only by price, then Peach is fine."
Cons: "The service of Peach is pretty much non-existent. Their staff seem to be very poorly trained, they are no proficient in English, they do no communicate well and seem to only be interested in getting you crammed into the plane (and out of it) as fast as possible. Their flights are often delayed, you can safely assume you will leave at least 30 minutes past the scheduled departure time. On the plane you will get nothing but a seat so don't expect anything else."
Cons: "The cabin attendants attitude need to be warmer and friendly. The food was not good."
Cons: "Water to drink during flight."
Pros: "Crew was good"
Cons: "Arrived one hour late."
Cons: "I changed my flight but they didn’t change it and now I’m stuck!!!"
Pros: "Crew were helpful"
Cons: "Food was very poor with very limited choices and no entertainment system on this flight"
Pros: "flight was on time"
Cons: "Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter."
Cons: "Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding."
Pros: "Aircraft very comfortable, superb entertainment system. Crew friendly."
Cons: "Crew didn't go out of their way to serve...they did their job capably, but no more."
Cons: "I was overbooked in Addis"
Pros: "the flight was very nice and I thank all the crew for their kindness."
Pros: "I liked the services of the air hostess: they were very polite. The flight was also very comfortable and enjoyable."
Cons: "The person who gives information should speak the English language portion slowly and clearly for better understanding of passengers"
Cons: "Not very clean Several used towels noted in seat"
Pros: "Nice crew"
Cons: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"
Pros: "Good service in the plane"
Cons: "In Lomé ground crew are horrible and asking for bribes including the supervisor."
Pros: "The crews"
Cons: "The food"
Pros: "Excellent food, very friendly and helpful crew e"
Cons: "Entertainment center did not work Limited storage place in business class for items like mobile devices etc"
Pros: "This was an A-350 and the plane was very nice. Better entertainment system than the 777. The flight was smooth and the food was good."
Cons: "It took quite a while before the first service. It would be nice to have a drink service sooner."
Cons: "The crew kept on supplying 3 passengers with beer and wine, who obviously had too much to drink already and were obnoxiously loud and disturbing the flight."
Cons: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"
Cons: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"
Pros: "Loved having traditional ethiopian food"
Cons: "One flight attendant condescending but she seemed to disappear after takeoff and the other ladies were excellent"
Pros: "ET's on board crew is excellent. The food is great."
Pros: "Comfortable, excellent service"
Cons: "Nothing - everything was fine."
Cons: "Your cheapo ripoff insurance wouldn't pay when I had to cancel due to terrorism threats in and around Ouagadougou. Is there ever a better reason to cancel a flight?!"
Pros: "Meal service plentiful. They kept the bathrooms very clean"
Cons: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."
Pros: "Great cabin crew and food"
Cons: "Very old aircraft with broken seats"
Cons: "I sent them an email about an issue with my flight but they didn't get back to me"
Pros: "The food was terrible but it was somewhat editable. It could have just been because I was so hungry I could eat anything too."
Cons: "The staff was rude, the boarding was a mess, the cabin was at least a little cooler than previous flight but still very uncomfortable, the amount of announcements was absolutely absurd!!! It was almost an announcement every 15 minutes. And the plane played music (terrible music) for 45 min extremely loud after taking off AND and hour before landing. It was so awful and so loud you couldn't even hear your own entertainment playing from your own headsets. I understand music while boarding and de-planing but there is absolutely no reason to have that playing that long after take off and hat soon before landing."
Pros: "The take was very smooth."
Cons: "The seats did not recline & I had a back problem"
Cons: "Aircraft change led to massive confusion. No priority boarding for business class. Inept and care-least service from the head cabin attendant in business class. Zilch entertainment. Inedible dinner"
Cons: "The flight schedule was changed and despite contacting Ethiopian multiple times, they did not comprehend the problem. I was scheduled from Dar to Blantyre to Lilongwe then to Blantyre AGAIN, my obvious final destination. Luckily the crew at Malawian Airlines allowed me off the plane early and edited my booking for the return journey efficiently and easily."
Pros: "I did find the staff very friendly."
Cons: "I found the staff to be very slow, on all 4 flights it tool them an extensive amount of time to walk down with drinks and food service. I was also sitting under the overhead that had blankets and they kept waking me up through out the flight when trying to get a blanket. I wanted to perches a watch that no all the flights had and when they did I couldn't ad ou don't take Credit Card. Flying from Israel to South Africa all I had was Shekel and Rands. How was I to know that I needed to carry Dollars On me."
Pros: "They need to make the seating more comfortable especially with such looong flights!"
Cons: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"
Pros: "Food and wine"
Pros: "The seats were OK but not as good as in the larger airplanes. Vegetarian option for food was good. Airplane was half empty which made moving around quite easy and nice. Flight attendents were willing to help!"
Cons: "Independence day is perhaps not the best movie for a flight. Only one option as there are no personal media systems."
Cons: "Ethiopia Airport is ruff. Needs bathrooms renovated and more places for waiting for flights the smoking lounge can be smelled through the hole airport"
Pros: "There was nothing specific on the positive side. Only the cost of the ticket was okay."
Cons: "The plane looked pretty worn down. There was not a lot of Soap in the bathroom, which is a no-go for an international flight."
Pros: "The inflight music (tons of awesome Ethiopian music, from jazz to pop) and solid Ethiopian beer."
Cons: "The boarding process was cumbersome but I think that's because of the airport not the airline."
Pros: "The crew was very nice, beer on the flight is always a nice touch , plenty of food and beverages. Nice collection of movies and music. Food is OK. We had a 10 Hour connection at Addis Ababba, and we were provided with a city tour at the first time, and hotel at the second. I liked the Injira :)"
Cons: "Overall, it's kinda depressing to fly with Ethiopian, the whole experience, from the colors of the uniforms, to the big African people, there was not enough room to seat next to other person, we and some people we met on the flight experienced the same thing. Addis Ababba was very not welcoming, we had a small tour at the city, the people are aggressive, we heard a lot of "farengie" all the time - "foreigners", everything was very expensive, because tourist have a lot of money... they are not afraid to touch you, even at the face. if somebody offers you guiding, they will ask for money later on and will take you to expensive places."
Pros: "Lots of empty seats for sleeping. Nice big windows- best in class. Two hot meals served on board."
Pros: "The crew were friendly"
Pros: "Nice staff, lits of attention in my aeat"
Cons: "Blocked toilet made cabin unpleasant and stuffy. I was uncomfortable because of smells in the plane. Shoukd have been fixed immediately. Not sure the Purser knownehat to do. Skywatch soes not work in center seats. Could not follow flight status."
Pros: "Nothing. My bag is gone"
Cons: "My bag is gone"
Cons: "crew was the worst part. Id have to ask for something 3 or 4 times before i got it. couldnt really understand why a simple request like tea instead of soda was so difficult to fulfill."
Cons: "Food and entertainment was lame especially because sound didn't work."
Pros: "On time departure, early arrival - attentive cabin crew, excellent service."
Pros: "ethiopian tipical clothes"
Cons: "crew never care people and seats were dirty and smells. besides barding gate is very far to exit in evry airport"
you guys refunded me like 10% of my flight
i requested refund and among $800 i got refunded 100 bucks :) how can it be possible?
Staff didn't speak much English but were attentive. Not one time was I offered a snack or complimentary drink.
English on the website detailing items allowed in checked bag or carry-on could have been more clear. In flight WiFi had errors, cut out, and needed to constantly reconnect.