The flight was delayed leaving Philadelphia due to “catering” and consequently arrived in Dublin some 75 minutes later than scheduled. Consequently this caused me to miss my connecting flight to Glasgow and I had to spend the night in Dublin.
It was truly a horrible flight. We were delayed almost 2 hours. The seats were so tiny, my legs were hurting the entire flight. When i finally made it to Ireland i missed my connecting flight because we left Newark late. I will most likely never fly Aer Lingus again
It was fine. Not worth the premium price. Overhead bins were so high I could barely reach and no crew offered to help me. Average food. Lounge in Dublin - 51st and green- absolutely appalling. Plagued with hordes of flies, dirty, meager food and beverages. Shameful.
Seat is business could have been a lot cleaner, but space was nice and seat was comfortable
A little late, but an overall pleasant flight. Staff pleasent hand helpful, a great start to our holiday.
Not JetBlue's fault but Aer Lingus never explained how to transfer to JetBlue.
Overall it was good experience and it was my first trip with Aer Lingus. One thing I was embarrassed was that someone occupied my seat so I was asked to use another seat. Due to this unhappy happening I almost missed the connecting flight because the random seat was far from the flight door. Food was fine, I liked the macaroni and cheese with fresh bread.
My experience with Aer Lingus was nice, and I would be happy to fly with them again. However, my seat pocket had not been cleaned and had dirty wipes in it. I have flown with Aer Lingus before and do not recall anything like that happening, so presumably this was a one-off kind of thing. For the meal, I asked if there was possibly one without my allergens and the flight attendant gave me the one she thought would be fine. She did not know what allergens were in it, but when I received the meal the allergens were all listed right on the top of the package, so I was confused about why she didn’t know how to check what they were. In future, I will see if it’s possible to request an allergen-free meal ahead of time. But overall, I had a pleasant experience. My experience with Underpricer was very unenjoyable and because of them I do not plan to book through Kayak in the future. I have used Kayak numerous times, but this booking experience was so unpleasant. They called me numerous times and also emailed me to try to get me to select a seat. However, when I had a question later on, I was kept on hold for 20/30 minutes before I finally hung up. I also emailed them but never received a response, which I did not appreciate, especially given their previous frequent calls when they wanted something from me.
We booked a flight from FCO(Rome) with a stop over at DUB(Dublin) going to JFK. Boarding from Rome was kind of chaotic since the airport I guess is very small and we needed to shuttle to the airplane. The gate agent just let everyone and anyone go without using the sections so that took a lot longer than usual boarding. From drinking to JFk boarding was good and organized. Amazingly the flights was very smooth sailing and we’ve flown American big airplane to small companies before. The aircraft’s itself is on the older side, can’t complain tho because the plane ride wa smooth. For a 3 hour plane ride, nothing was complimentary. But for the longer leg of the plane complimentary snacks, meals and drinks were provided which was great. The food wasn’t bad either. I would fly with them again, great price and good service.
Comfortable trip , flight attendants professional as always. Only complaint was the food, We fly Aer Lingus frequently, this was the first time the quality of the meal was poor.
While I appreciated the food (it was unexpected), it was interruptive for sleeping. We paid extra for reserved seats, but when we checked in they gave us different seats. I had to call WestJet arounf 11:30pm the night before our flight to get this fixed. We were give seats in the emengency row to resolve the issue.
I like how spacious the plane was but I did not like the fact that there was no entertainment
No dogs! Can we have no dogs in the cabin? Why was there a yappy little dog behind me? Lucky I had ear plugs. Sorry for others without
In spite of purchasing premium, I felt it was perhaps the most uncomfortable seat I have flown in. The base was either broken or poorly made and had no support. Even placing pillows and blankets on the seat (1D aisle) didn’t help. It made for a long and mostly sleepless six hour flight. Crew also were very loudly talking to each other through the night making it very hard to sleep. It was purchased for the price, so I get the risk, but was not impressed.
Good value, minor delay due to waiting for inbound plane but they gave accurate information about wait time. Able to switch to a seat by my husband thanks to a kind flight attendant
Absolutely terrible, from the customer service to boarding the plane. On the phone, there was some mishaps with getting in my correct date and they did not help me retrieve a refund or any assistance. I’m gonna be reporting to all my followers and family around the region of Los Angeles to New York.
Arrival at Comox from, London,ON 6 hours later... No bueano
Generally good. However. The flight left 30 mins behind schedule with no reason given.
Flight delayed, missed my pick-up had to Uber, plus missed dinner and medication, so sad!
Nothing to like because my inbound flight was cancelled without notification by West Jet or third party, JustFly. I couldn’t take the inbound flight due to cancellation; therefore could not take the outbound flight back.
The crew were fabulous. The flight was bumpy and I always like the captain to tell me what that is about or my imagination gets carries away.
I liked the behaviour of the crew members.The flight was good.
Food can be better. Taste and option, the pasta wasn't the greatest.
The internet connection was perfect, and the updated entertainment systems that allow me to connect my Bluetooth earbuds was excellent
I swear airplane seats keep getting smaller and smaller but everything else was great. Smooth sailing and we got in early.
No food to provide, they forgot that, in some cases, people stay at the airport for hours without food. Now, to provide them with food, they have to ask them to pay, because some don't have money. That way, they can't eat.
After a long flight from Tokyo, our connecting flight home was canceled due to “maintenance” while we were on our layover in Toronto. Very frustrating to close out our honeymoon, although I’m sure others had it even worse during last week’s strike. Air Canada staff at Pearson Airport are the one thing that kept me remotely at peace during this — they were very helpful and deserve a lot of props. But I would not fly Air Canada again.
It was good to receive a card for my birthday
Horrible flight cancelled had to buy another very expensive ticket
Air Canada marooned me in Canada with no way back home during my summer vacation. I had to buy a last minute flight ticket for over $500 to make it back home. I have their credit card and have flown them for years. Never again.
All was good, except my USB charging did not work, so my phone got drained and I could not charge it. Same happened to my neighbour.
A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.
The plane (Mitsubishi CRJ) felt old, creaking and not very new. The crew was okay. Hot water provision was broken so hot beverages could't be served.
Not bad. We had preboarding tickets but the preboarding was badly managed. We lined up behind all the parents with little kids etc and when we got to the front of the line the attendant deliberately turned away from us and ignored us until I asked to be allowed to go to the gate. She started telling us that we had to wait until I told her we had preboarding then she let us through.
Everything well done and customer oriented There entertainment system is difficult to navigate
They delayed my flight from Toronto Pearson for one hour and Frankfurt to Abuja for 2HRS, So sad
The aircraft was old, there was no charging sockets, and the seats were narrow and uncomfortable even though I had exit row premium seats.
The service was really good. The breakfast food could’ve been better as I don’t eat sweets for breakfast and the only choice was a muffin. Overall, good experience though. Thank you.
It was my first experience in business class. It was everything I expected and more. Service was impeccable, food was delicious and I felt rested once I arrived to London
The flight was delayed and I was stressing the whole time about whether I would make my next flight.
The flight was good. It arrived at Heathrow on time but then there was no transport to take us to the terminal. We sat on the plane for an hour waiting for a bus. I will avoid Heathrow if possible in future. The crew were very apologetic.
we had to walk up stairs to get into the plane--no jetways. Perhaps that's a problem not with the airline but with facilities at Heathrow, Glasgow, and Edinburgh. But it was inconvenient.
The seating has become ridiculous… like a contest to see how narrow and short they can be made- forcing anyone over 5’1 to pay more to not be twisting oneself into a pretzel. Really insane- would have thought BA was better than this. Frankly- it cancels out a lot of the positive aspects.
flight was delayed from BWI to London - missed my connecting flight & then connecting flight (also British Air) was delayed - food is awful, TV & movie selection is great
The flight was fine but they made me pay for my carryon bag because they said it was too big at the counter. But it fit under the seat just fine.
Super tight economy class. My knees were hitting the back of seat in front of me (I'm only 5'6"). My small backpack (sized according to their required dimensions) would not fit under the seat in front of me because there is a box (is that the life jacket?) in the way. Over all, extremely uncomfortable. I forgive the tasteless food, but the tight seating was torture
Excellent service by the flight crew, and the food was relatively very good compared to other airlines.
Flight was excellent, staff was great. My first time in first class and it was very relaxing and comfortable.
First time on BA but will fly with them from now on! Everything about the flight was superb!!!
They can separate the young children from people who want to have a rest. It had lots of crying and loud noises from the children.
