The plane was old and thus the seats were not good. No cushion left whatsoever, and it all was a bit worn out.
The flight was late which i understand happens. But we flew Delta one and the Crew was stiff and not that friendly. They didnt offer beverages after they served the lunch. I dont usually do reviews but i felt i must tell you about this crew. They were american not european. We are platinum members and we are usually treated much better
flight was delayed 4+ hours. there was really no understanding of why? weather? the last hour of delay was post boarding. pilot seat was broken. was that the real reason? nonetheless, long day of inconveniences.
Be on time? When not on time a circling for over an hour offer more than 1 bag of chips to the passengers? It was a 7 hour flight by the time we got done.
The seats were really comfortable. Flight crew were friendly with passengers. Overall was a great flight.
Great crew, flight on time, luggage pick up a breeze
Was on time, normal boarding. The worst flight attendents and service I ever seen,, can't believe Delta can have such service. Bathroom was dirty and no toilet paper, paper towels and used toilet paper all over the floor, when I tried to tell flight attendant she didn't even let me to finish and turn around. Very rude. Wi fi didn't work.
After I checked in, I realized we had no seat assignment. It said they would be assigned at the gate. This was really frustrating because I usually use a lounge before flights, but I couldn't because I had to be at the gate to ensure we got our seat assignments. The gate agent arrived an hour before the flight left. I was the first one up to ask about seat assignments. She told us to wait for names to be called. Dozens of other passengers were paged, but we were not. Finally, I asked my husband to ask. He went up and was also told to wait. About 10 minutes later, they called for boarding. We still had not been told our seats. We went back to the desk and they were in a panic, saying we actually weren't on that flight. Then they made an announcement telling the stand by passengers to not board (in case we needed their seats). It was so stressful and unprofessional. Finally they gave us our seats. I have no idea what happened and why the two desk agents seemed to have conflicting ideas about our seats, whether we were on that flight etc.
Overall it was not that bad! The delay on the second leg to Indianapolis , was really unexpected!!
I received the two differed meals: chicken and pasta. I asked and I received. I am anti-wasting food!
Flight canceled because they didn’t have enough flight attendants. No refunds or credits for future flights
It’s was ok just I missed the crew member passing offers water or juice during the flight not just when offer the dinner or breakfast.
The plane was spartan, the seats not that comfortable. It was like flying a super low budget airline. They charged for coffee!!! I have never, ever experienced that before.
we had flown from Okinawa and had breakfast in Okinawa. There were issues with the plane so service was postponed. I asked a crew member if we could get something to eat as I was very hungry. Shevwas so nice that shev brought nuts for all of us. The sad part is that thevnuts were stale but I was hungry so I ate them. My side of the rew was really very nice. Both my wife and I travel quite a bit even though we cannot lift our bags as we get help. My wife asked her dso=ide crew if she could help put up the computer bag. She told he that its not her job. Oh well
Air conditioning was out for about 15 minutes that made it uncomfortable. WiFi went out halfway into the flight. Flight was about 45 minutes late.
Excellent service. Flight attendance like Jessica,, on our flight, is a reason I wouldn’t mind flying through British Airways again. Jessica,, was very courteous and helpful.
Agency very bad had to cancelled my booking too many changes in the flight changed my flight to 1 week
The middles seats on the 777 airplane are very small. I am only five feet tall and my knees were touching the seat in front of me and the is no leg room if you have a person item under the seat. The food was horrible, spicy sauces, tasteless bread, and wilted/brown lettuce. Keep it simple. The staff was mediocre., one minute loud and chastising, and the other friendly. We liked how clear and easy to understand the entry process in to the US was.
Meals were not so good. Snack between the meals was very bad. Like Japan Airlines, they could eliminate the snack and make the second meal much better.
Good service, friendly staff. Food was average for airlines and the seats were small.
Extremely turbulent landing. Crew was friendly and plane comfortable. Airport and US pre clearance was understaffed
A sandwich and a drink would have been better thank a snack bar...
Flight got delayed for no reason. And Air Canada was doing 3 boardings via the same gate. It was chaotic!
Friendly efficient crew, but plane had no way to charge phone. That is a near necessity with today’s travel where we carry out travel documents on our phones.
All was fine. Weather was a bit stormy, but nothing kayak can do about that! 😊
AC needs to update their fleet. Too many mechanical issues, dated planes and too many delays
A 2 hour delay because they couldn’t fit some oversized cargo in the small hold doors of an Embraer! Surely they know the sizes before attempting to load it?
The flight was announced delayed at the last minute; from 8:30 to 11pm due to bad weather.
Original flight from Toronto canceled after 3 hrs of waiting.No information about where to go and what to do.Next day flight with delays.No food or drink on the plane.Just served water and packet of Pretzels.Not a good experience.
Slow on boarding and, flight was fine and then 20 minute delay getting off, they didn’t have a ramp available.unbelievable. Lost my ride from the airport last night so now have to take a cab from jfk to Staten Island. Another expense. Not happy.
The experience was awful. I didn’t expect to pay $100 for my luggage both ways. Then we start boarding late, they then make us go back out of the line and go back into the airport for maintenance. The delay was 45 mins and I also hated the fact that I paid so much and still had to pay for a seat when I checked in. I will not be rebooking with this airline
Very bead I am going to Vancouver to toronto. Not boarding receive. Before flight ✈️ time I have to take boarding. Boarding manager asking me pay $89 . Just flight ✈️ time before I pay .after provided the Boarding pass. Flair Airlines management not good. But kayak is best application.
Leg room was terrible and seats very narrow. Flight was also delayed.
The crew of this flight, specially the flight attendant in the front were the sweetest I’ve had in all my life, I genuinely hope they get a race or sum cuz of their efforts. It was just quite unsettling that the flight took so long to departure. It was supposed to leave at 10:35pm and we ended up taking off at 11:22pm…👎🏻👎🏻👎🏻
It’s bare bones but was on time so can’t complain.
TThe first time I have ever flown with flare and both ways sucked
I try to buy water the cabin crews told me I had to wait for them to come around with the trolley I waited over 2 hours !!!!! Literally 2 hours I was so thirsty .
Lots of leg room in the front rows. Wish water was free.
The worst airlines I have seen in my life they don’t respect anyone they don’t care about anyone they lost our luggage and no one is responding. We waited for five hours to get our luggage back.🤬🤬🤬👎🏻👎🏻👎🏻👎🏻
Horrific airline. This trip didn't even happen!! We got to the airport and were told at check-in that our tickets were canceled WITHOUT NOTICE! I begged the agents for more info and was told we were blacklisted for using a fraudulent credit card. The card was debit and the funds were already taken out! The desk agents all left, and we were left with zero solution. We had to book another flight with a different airline which cost us $2300 in addition to the $550 Flair already took from us. I have been on the line for 30 minutes to speak to an agent. Does not look promising. AVOID FLAIR AT ALL COSTS.
