|Flights Arrive in||Rome|
|Flights Depart from||Toronto|
|Airlines||Air Italy, Air Transat, KLM, Delta, Air Canada, Ukraine Intl Air, SWISS, Brussels Airlines, Air France, Lufthansa, Alitalia, TAP AIR PORTUGAL, United Airlines, British Airways, Finnair, Aer Lingus, Azores Airlines, Iberia|
Pros: I liked that it was short
Cons: The ride was so bumpy that I got sick
Cons: Seats are crazy cramped!!!
Pros: Baggage came out pretty quickly. The flight was short and easy.
Cons: Drinks weren’t served until the very end of the flight and we immediately had to discard our trash and put up tray tables after receiving them.
Pros: Punctual flight. Boarding/exit all smooth.
Cons: Alitalia has different seat models depending on planes. These ones are just bad. Left me with real back-ache.
Cons: No charging outlet for tablets or cell phones
Pros: Hassle free and easy. Since our airport arrival was ddlayed by rush hour traffic, the check jn process was made easier by the Air Transit attendant's assistance to be processed through fast track security clearance.
Cons: The Food and Entertainment raiting above should be understood as Not Applicapble
Cons: Delayed flight, my seat was bumped from an aisle to a window seat although I checked in online and secured the Seat 24hrs prior to departure. The excuse I was given by staff is that the person sitting next to me is a “big” person so it’s for my benefit. Well the row I had planned to sit in had two people with an empty seat in between. And they were not “big” as was said. my seat I was moved to had sick children behind my seat whom were coughing and kicking the back of my seat and the row was completely full. An aweful experience and to top it off, the planes entertainment program was broken so we were provided with no entertainment, video or audio.
Pros: Excellent crew and good food. All hood. Thanks.
Cons: Had to pay 100$ for an extra bag because I was 4kg over weight then also had to transfer my bags myself during my layover. There was no entertainment on a long haul flight from London to Toronto. And zero space on the lonhaul flight. The least space on a plane I’ve ever had and I fly almost every week. I will never fly air transat again unless absolutely necessary.
Pros: Boarding agent extra effort to improve my seating!
Cons: Food amount less than expected.
Cons: old screens and entertainment system leg room to small
Pros: The crew was very nice
Cons: Uncomfortable seat but it’s only a 1 hour flight so not a big deal.
Cons: Larger meals.
Pros: We got to Amsterdam on time
Cons: 1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty
Pros: Crew are not friendly and I didn't have proper food. I have not asked to choose meal. I thought I can tell in flight that I want veg meal.
Cons: Since rools are changing in international travel. You should inform the new tools to the customer.
Cons: Worst transatlantic flight in 40 years. Filthy old seats and mine had a wet ironed stain. The seat in front of me was broken and reclined into my lap. That made the screen for entertainment unusable. The reading lights didn’t work. The toilets were a mess and never serviced.
Pros: The crew was amazing my daughter is still talking about how nice they were to her.
Cons: Nothing at all!
Cons: Flight was delayed, for unkown reasons.
Cons: More room.
Pros: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.
Cons: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.
Pros: On time and new plane
Cons: Nothing much
Pros: Crew was friendly
Cons: We had a 5:35 am flight and the plane was 1/2 hour late to gate. By the time it got there, we spent over 1 hour sitting at gate loaded up waiting for weather to clear. It was fine when it was supposed to be there. Therefore, this was not initially a weather issue. Our connecting flight is 12 hours after Our schedules flight. I have a 1 year old toddler. Customer service rep less than sympathetic personality.
Cons: were not served drinks
Pros: The price was great, the flight was comfortable, crew was very friendly.
Cons: The airport check-in was probably the most chaotic I've ever experienced anywhere, but the people - travelers and staff - were all very nice.
Pros: Over All was good
Cons: They should offer some soft drinks or coffee at no cost for the price we paid
Pros: The price what good, and 2 free checked bags.
Cons: They checked every piece of hand luggage and declined ppl even when there luggage was small enough just because they had no room on the plane, and charged then $80. No leg room, One flight no outlet
Cons: Everything was on time
Cons: No coffee, only water.
Pros: They had many snacks and meals. And the meals were very good. Staff was very friendly.
Cons: Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.
Pros: Responsive excellent crew.
Cons: Long waits to get to the bathroom. Plane dated.
Cons: Swiss does not know how to handle their own problems and hurt passengers in the process.
Pros: Very smooth
Cons: Poor desk service Food at breakfast A joke
Pros: 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.
Cons: Food was typical economy class fare.
Cons: poor customer service.
Pros: Kindliness of crew
Cons: Impossibility to by drinks or did with bank cards
Cons: The bags took over 45 minutes to be delivered
Pros: Edficient boarding and pleasant onboard service
Cons: Cleanliness of plane and limited movies
Pros: Everything. crew friendly and food/drinks the best
Cons: Nothing...all was wonderful
Pros: Good selection of movies
Pros: Crew was very nice. Food was good and tasty.
Cons: Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that.
Cons: I ordered Asian Vegetarian Meal. But they served me only pasta.
Pros: Over all everything was great, except the bags check in
Pros: Movie selection, drink selection, crew was awesome.
Cons: Seats are not the most comfortable.
Pros: Good standard Lufthansa service
Cons: Economy seats are too cramped, in comparison to the other airlines
Pros: Everything was on time
Pros: The plane, the crew
Cons: Some of the very nice German movies were shown only in German
Pros: The flight attendants were very nice. Great service.
Cons: They left us inside the plane for more than 30 minutes waiting to depart. Then when we were close to FRA they tell us they cannot areive because of the weather and got more delayed. When we finally get to FRA, there’s no machinery to get us out of the plane because it was broken. We had to wait for them to find some stairs and then take a shuttle while raining to the airport inside.
Pros: Good service
Cons: Disorganized confusing boarding process, tight seats in coach.
Pros: Crew was polite
Cons: Late departure
Cons: Let you die of thirst until they finally get around to serving something
Pros: Crew was pleasant there were many seats vacant
Cons: Flight boarding starte 25 minuets late
Pros: I would def use this airline again.
Cons: The only issue was they’re weren’t any outlets to charge your phone or laptop
Cons: We called the day before to ask about baggage and was told was included in price of ticket. Only to get to airport and be told was not included and cost 95 euro per bag. absolutely unacceptable and will warn all future associates that travel to Portugal
Pros: Movies and friendly crew
Cons: Food was not good Too much meat
Cons: 3:30 hrs delay lost my convection no one to talk to or any help they gave me nothing I had to stay overnight at my expense n pay new ticket hotel food taxi etc nobody will help or respond for anything
Pros: In flight crew is really nice and respectful, seats were comfortable, clean bathrooms, in flight entertainment is good.
Cons: Boarding at Lisbon airport was one of the worst experiences. Passengers were asked to line up at least 30 minutes before boarding started and it was hot in the terminal. As boarding started, passengers were split into groups by boarding zones...premium passengers boarded first as expected, then people with small bags. This is where the problem was because a group of four passengers who had one small bag (that could fit under seat) were allowed to go before passengers in boarding zones A/B. The whole idea is people who could fit bags under their seat would board first, but the tap team made a mess and allowed many passengers with large bags in as well. I was one of the last ones to be boarded and stranded on the line for over 40 minutes with my backpack...after traveling for a month and being delayed in Rome, last thing you want is stupid mistakes like this to cause you stress.
Pros: Entertainment and flight in general.
Cons: The seats suck!!! Very little comfort
Pros: The seats were surprisingly comfortable.
Cons: Vegetarian selection of food could have been better.
Pros: Speedy departure and arrival early
Cons: There were a few bumps. Would be nice to use points for seat upgrades
Cons: I will never arrive to this airport again. It’s too difficult to go to manhattan (especially on Sunday) it’s not worthy to save a few bucks to spend more than one hour in the taxi
Pros: Screens provided. Power outlets at seats.
Cons: It was extremely cold on the flight. I asked two different crew members to please turn the A/C down and nothing. I had 3 sweaters on and double socks, two blankets and it was still cold!! The worst
Cons: Everything else
Cons: Once again BA lost my luggage from my connecting flight. Twice in a week and a half.
Pros: The crew was great, however the other passengers made the flight back unbearable. Everything from bad body odour to a child kicking my seat.
Cons: I didn’t realize I had to preselect food options prior to. There wasn’t a veggie option when they got to me. The crew was super apologetic even though it was my fault.
Pros: Great flight attendants.
Pros: Hi enjoy the trip
Cons: No complaints
Pros: clean planes, timely service, nice flight attendants
Cons: no power outlets narrow selection of juices/water on the plane
Cons: Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear.
Pros: Very enjoyable
Cons: I have no complaints
Pros: Flight attendants are polite
Cons: Would it be too much to ask for a free beverage for the almost 3 hour flight between Dublin and Rome?
Pros: Flight on time
Cons: Upon check in Dublin there was only one attendant at the check in counter in business class. Had seat assigned when I booked the flight and check in counter gave different seats so was not sitting beside my husband.
Cons: Flight was about an hour late taking off
Pros: Plane was comfortable, twin prop, nothing special but as expected. Smoother than expected ride.
Cons: Boarding was by bus, which had to keep stopping for moving aircraft. And it was a cold, wet & windy Dublin day!
Pros: Decent legroom, pillows and blankets, food and drink all at no cost (paid for bag, opted not to pay for seats and still ended up together).
Cons: They cancelled the flight and made us try stand in line for an hour to get bussed to the hotel- another hour wait. No luggage because it was in a bin so no clothes or anything. Left at 6 am next morning . Got to Sao Miguel and missed my flight that was to leave the day before. Made me wait on stand by before putting me up in a grand hotel with no luggage. It was Still in Boston. I had to buy things to wear and use. So late no dinner at hotel . Terrible
Cons: There were 2 other couples in the situation described above. We waited in line and got to the agent first, but upon realizing he had more than one couple in our situation, he agreed to help us all as a group. He gave us our tickets for the new flights one by one. When we got onto the aircraft we realized that we were in the far rear of the plane and the two couples (4 tickets) BEHIND us in the original line were given tickets in the business class portion of the plane, all the way in front. We were seated between two screaming babies and their parents, cramped in an aisle and middle seat. When I originally booked the reservation, I had paid extra money for the seats we preferred. Our new flight gave us the worst seats on the plane while giving the couples behind us in line the best.
Pros: ... efficient, intelligent simplicity. Great job!
Pros: Nice crew
Cons: Lack of entertainment
Pros: Tight seats, but freee wine makes up for it!
Pros: I really hope the Meridiana keeps this route going, traveling from Milan to Marseille is otherwise a pain
Pros: The crew was good
Cons: I’m writing from the airplane, more than 1hour to reach the terminal and the assigned parking spot....why????
Pros: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.
Cons: Entertainment package was not too good. Needed better movies or a bigger selection.
Cons: Late luggage
Pros: Cabin much too hot and no air circulation until just before pushback. Ack!!
Pros: That IBERIA brought me to where I wanted to be
Cons: I’ve had 4 flights, none of which departed on time Not even a glass of water offered: IBERIA doesn’t have the prices of WizzAir or Ryanair, but what they offer onboard is pretty much the same as those airlines
Pros: Excellent flight, timely
Pros: La puntualidad de los vuelos
Cons: Compre mis tickets por iberia y me mandaron a AA sin derecho a maletas ni poder elegir mis seats
Pros: Perks of being emerald
Cons: Kayak did not send me my booking reference in the email. kayak has no customer service number
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.