Find cheap flights from Venice to Massachusetts

Cons: "Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine."

Pros: "Crew was great, seat comfortable, food was fine."
Cons: "Check-in personnel didn't quite know how to deal with a Green Card holder. Passport check before boarding creates a mess."

Pros: "Crew was attentive, video selection was very good"
Cons: "Seat cushion was very hard for 7 hour fight. Bring a pillow!"

Pros: "Great. Very smooth and comfortable!"

Pros: "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."

Cons: "Poor desk service Food at breakfast A joke"

Cons: "Same reason as above."

Cons: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Cons: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."

Pros: "Same as above"
Cons: "SAME AS ABOVE"

Pros: "Nothinh"
Cons: "Nothing"

Pros: "Everything"

Pros: "See above."
Cons: "Hard to see monitor for films and to hear through earpiece."

Cons: "Great"

Pros: "Crew was polite"
Cons: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."

Pros: "Nothing"
Cons: "Delayed, bad entertainment system, lost our luggage"

Pros: "Not applicable."
Cons: "The fact that Swiss Airlines cancelled my return flight from Venice to Zurich and then Zurich to JFK."

Pros: "Great food, snacks, and entertainment."

Cons: "Flight was 30 minutes late which made our connection very tight."

Pros: "Amazing staff .."

Pros: "Very courteous attendants."

Pros: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Cons: "Having to pay for seat selection"

Pros: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Cons: "Nothing."

Pros: "Small screens. Hard to use"

Pros: "There was water to drink"
Cons: "Plane felt like a 1990 air France flight. Cabin dated. The least amount of room I can remember on a plane. When sitting upright and the person in front reclined, i looked at their head and if I crossed my arms, it would touch the seat in front. Could not pick up pillow that dropped on the floor, could not bend around the seat in front. Very hard to get out to use the toilet. Felt very claustrophobic."

Pros: "The staff was courteous and effective. The pilots made up time after waiting for a few connecting passengers."
Cons: "The food was edible but not up to the usual Swiss Air standard."

Pros: "Left on time Crew friendly and helpful"
Cons: "Uncomfortable seats, half of the toilets not working for portion ao flight. Entertainment system not working properly on many seats"

Pros: "They are the best airline flying to Boston."

Cons: "Provided headphones are horrible and headphone jack only puts out mono when used with a regular set of headphones."

Cons: "See above about missed flight because of SWISS and no help or communication. Still haven't left and not happy."

Cons: "There was no wifi available, the airline did not have a record of my request for a vegan meal even though I submitted one when I booked my tickets, and they claimed I did not pay for/reserve a seat (even though I had for the flight over, which I booked at the same time as the return flight), so I was stuck in a cramped middle seat for 8 hours trying to write a paper without the internet."

Pros: "Very pleasant and friendly attendants. Food good, you'll never feel hungry! Love the chocolates!"

Pros: "A+."

Pros: "Same as above!"

Pros: "There were a couple of stewardesses who were nice and helpful to the passengers. The food selection was fairly good. Drinks were available at regular intervals. Flight was comfortable except for some turbulence during landing."
Cons: "There was no pre-boarding for families with kids. They waited until the entire Business and First Class passengers boarded in Zurich before they allowed us. This was different in Mumbai where Swiss had families with kids board early. The airbus was not well maintained as fara s cleanliness was concerned. There were bathroom supplies on the toilet floor. Crumbs and food particles on the seats/crevices from the earlier flight"

Pros: "Good service inflight"
Cons: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."

Pros: "Courteous staff,"
Cons: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."

Cons: ","

Cons: "Same as above."

Cons: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"

Pros: "I loved the timing of my connecting flights. Just enough layover time."
Cons: "COMFORT: Extremely challenging and expensive to get emergency exit seats (more leg room). For someone who is 6'5" (195cm) traveling can be very challenging in an economy seat."

Cons: "Would have been 5 stars overall if not for two hours of a child kicking me seat and occasionally poking my arm."

Pros: "Upgraded to business class. Very professional and attentive crew."

Pros: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Cons: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"

Pros: "Loved the food and wine. Very comfortable flight and the staff was wonderful"

Pros: "Lots of snack service and real dinner's! So much yummm"
Cons: "Boarding was kinda weird and confusing."

Pros: "Crew was excellent, and the food was both ample and appetizing."
Cons: "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. The result is a bit of a surge when they first announce the boarding of the cabin."

Cons: "Flight was delayed for no particular reason. The entertainment system is terrible - it was interrupting (freezing) the movie every several minutes making it almost impossible to watch."

Pros: "The crew were great. They did the best they could given the circumstances. We got a compensation voucher because of all the trouble on the flight. That's something, though it's not super useful for the occasional traveler on SWISS (2000 miles and more bonus miles or CHF 50 travel voucher)."
Cons: "The plane arrived in Boston 50 minutes late, because we left Zurich late. That was because we were waiting on people to make a connection. Which was probably because their SWISS flight was late. Why are all SWISS flights running late??? There was no coffee or tea on the flight because there was a problem with the electrical system of the hot water machines. That could have been fixed before we left.... The entertainment system is clunky, and it didn't help that it had to be rebooted (took 20 minutes !?!?) in the middle of the flight to deal with some 'isssues'. The big boxes with the entertainment system underneath the seats are not fun either, they really cut into legroom. In general, it seems this plane is in need of a bit of an overhaul and maintenance. And whatever happened to Swiss punctuality? I'm not used to SWISS flights being late. You can do much better than that, you used to!"

Cons: "Flights are not on time with random cancellations."

Cons: "Awesome"

Pros: "Nothing was good"
Cons: "Everything can be improved"

Pros: "Plenty of films."
Cons: "Cabin was too hot."

Cons: "The airline lost my luggage. I have to wait two days for it's return."

Pros: "Hostes are great"

Pros: "My languages are all damaged."
Cons: "My languages are all damaged"

Pros: "It was easy and convenient"
Cons: "The airline lost my bag, with contained all my clothes, shoes, jewelry, ps4 gaming concel, and all the games CDs I had , alongside the documents I needed to renew my Visa, which was such an inconvenience getting back, that I had to extend my ticket by a week which also cost me almost $400. Plus the airline staff was rude. That ruined my vacation."

Cons: "long lay over"

Pros: "One sign had row 27> The other sign had 28 >"
Cons: "Mass confusion resulting in slow boarding."

Cons: "Excelu some hgtv program on screen no anything else"

Pros: "Almost Everything"
Cons: "NOT THE AIRLINE'S FAULT - There was a 2 hours line for Passport check in Venice. Uncertainty about missing the flight."

Pros: "Over all v good"
Cons: "Why prizes change at the time of booking?"

Pros: "The staff is very friendly and helpful"
Cons: "Everything was good"

Cons: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Cons: "they delayed the flight so i lost my checked in connection"

Pros: "great food! competent crew. all efficient and good."
Cons: "an extra beverage service in the middle of the flight would be nice, but that's okay."

Pros: "Everything was great but I particularly liked the meals. Many fine movies. However, The movie viewer on my wife's seat did not work."
Cons: "Flying from Barcelona to get a flight to Boston from Istanbul was a mistake on our part. We saved money but were awake for more than 34 hours"

Pros: "The service was great, the flight was timely, attendants were friendly."
Cons: "The vegetarian option could have been better (it was noodles with red sauce)."

Pros: "It's all great. Recommended"

Pros: "I like the food which were served, I like everything overal"
Cons: "nothing"

Pros: "Meals, drinks, movies, night kits, blankets, pillows, all included in ptice."

Pros: "Excellent service, entertainment, the food and drink options were good and a 10 hour flight was made as comfortable as can be."

Cons: "Worst flight I have ever been in. Horrible leg space. It was so uncomfortable."

Pros: "The tv because I got to watch a couple of movies"
Cons: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Cons: "None"

Pros: "The stewardesses were cute"

Cons: "None"

Pros: "Operativity, cleaning, food,"

Pros: "I liked the movie options and the fact that we were given blankets and pillows."
Cons: "I was told in Vienna that I would be allowed to carry my Kindle onto my flight from Istanbul to the USA. I was not able to and had to wait in a very long line both in Istanbul and in the US. I understand the change in regulations, but it is important that all employees of Turkish airlines are aware of the change. We also waited one hour on the runway in Istanbul. Additionally, there was a small section of the plane which received food roughly an hour later than the rest of the plane. I was on this section, and was uncomfortably hungry by the time I received food."

Pros: "Turkish Airlines has an excellent entertainment system"
Cons: "They used to have more legroom"

Cons: "Not enough room between rows. Can't recline seat if table behind is open."

Cons: "It was an hour late arriving!"

Pros: "new aircrafts, easy boarding ontime departure and arrival"
Cons: "Staff needs to be more friendly, food needs to be better in quality (ie.Etihad food is amazing). knowing that the flights are going to INDIA & PAKISTAN they should add some indian Pakistani channels"

Pros: "Liked the food and service"

Pros: "Overall, my first experience with Turkish Airlines was very good. They crew was friendly and the food and drinks were better than expected. The airplane had been updated so it was a nice flight."
Cons: "Everything was fine."

Pros: "I like the overall trip!!"

Pros: "Everything"

Cons: "Transfer to terminal was by bus from out on tarmac."

Cons: "Staff was a bit rude"

Cons: "There wasa cue 100 m before the gate at Istanbul Airport. The cue became a crowd ahead 4 gates, everybody nervous, pushing, no order, late for boarding, no information. Never seen such nervous crowd."

Cons: "I asked for sugar 3x before finally getting it (1 hour), but by then the coffee was cold and I had to request a new one and wait another 10 mins :)"

Pros: "Check in was.quick and efficient in Venice ..for a short flight they served a nice meal complimentary"

Pros: "Plane was clean. Crew was nice. Good breakfast."
Cons: "No entertainment."

Cons: "FROM TEL AVIV WAS BAD, LATE, NO KOSHER FOOD, MISSED CONNECTION. TO TEL AVIV OK.. BUT VERY LATE HOUR AS SCHEDULED."

Pros: "The food, the hotel vouchers, the staff, the plane. I love everything about Turkish Airways"

Pros: "Excellent food. Excellent service. Very friendly people."
Cons: "Seating was a little cramped... Like all airlines today."

Pros: "Great food selection and lots of variety. Great customer service and friendly. Both teen ager kids enjoyed the entertainment selections Due to our 20+ hours layover in Istanbul to final destination Italy we booked the hotel in advance. While going we booked near by Sultanhat bazar and while coming back to USA we booked near airport. Airport hotel even cost more was not good as compare to other hotel. We had a very good time to visit Sultan bazar. Enjoyed chesnutt."
Cons: "While flying from IAD to Istanbul leg space was really bad but remaining flight's were very comfortable throughout Italy"

Cons: "As said above"

Pros: "friendly crew excellent service good food"

Pros: "Easy"
Cons: "Wifi"

Pros: "Pretty straight forward. Clean. Efficient."

Pros: "Good organization, good hygiene, polite crew."

Pros: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Pros: "Nothing"
Cons: "Proper communication"

Pros: "Service was great."
Cons: "It was a shortest duration flight of the three so I couldn’t point out here what was lacking. Thank you!"

Pros: "Nice plane, good service and pilots, great landing - no issues at all."

Cons: "It was ridiculously cold for 2 1/2 hours. When my seat mate asked for a blanket, the stewardess said she only had one more - then walked off. For drinks, they skipped several people. I had to catch her eye to ask for one and then ask her to get my kids a drink in front of me."

Pros: "Flight crew was very friendly and helpful. The drink package for comfort trip was fantastic and worth it."
Cons: "There was zero entertainment inflight and logging onto Wi-Fi was very difficult. I would rather have had free Wi-Fi and a screen to watch movies/games on rather than or in addition to the drinks."

Pros: "Delta One product is among the best in domestic US."
Cons: "Let passengers know that Delta One has a special check in area."

Cons: "Wifi didn't work"

Pros: "Food, timeliness, comfort"
Cons: "Not sure"

Pros: "I was originally booked through jfk with an 80 minute layover. When I told a delta.help desk employee i feared it was too tight (I flew out through jf k and that was enough to convince me...) he booked me through Atlanta with a.comfortable schedule. Thank you!"

Pros: "Delta, as always, comes through! Although my original flight was delayed, Delta provided the option to rebook on another DL flight at no additional cost. They made it super easy! As always, the crew was friendly, helpful and professional! Thanks!"

Cons: "WiFi didn't work"

Pros: "Everythg was perfect"
Cons: "Have some headset so people can watch movies in the plane"

Pros: "Good seating, great food, good service."

Pros: "small and uncomfortable"
Cons: "respectful size seat"

Cons: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."

Pros: "Convenience. Smooth ride. On time. Great staff."
Cons: "N/A"

Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"

Cons: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."

Pros: "Not comfortable and not helpful"
Cons: "Some rude staffs , not helpful"

Pros: "On time and helpful staff."
Cons: "Very cramped seating."

Pros: "Flight was on time. Boarding, flight, deboarding were all fine. Service was fine."
Cons: "The flight numbers that Kayak provides ate not unusable and do not match any flights with the airline. Terribly inconvenient. A call to WestJest referred me to contact Delta. The Delta rep was able to help me. The airlines provided good service. But I probably will avoid booking with Kayak again."

Pros: "Everything was really great"
Cons: "I can’t no say anything bad"

Cons: "Really rough landing"

Cons: "Late boarding and take off with no explanation."

Pros: "I am always impressed by the Delta staff. Top notch."
Cons: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."

Pros: "From the gate agent to the in-flight crew and pilot, totally impressed and pleased with their attention to detail and care of the passengers."
Cons: "Nothing to asd"

Pros: "The TV selections"

Pros: "Food available was good."
Cons: "Very tight space- could not reach floor when person in front of me moved seat into recline position. Could not get out of seat to go to bathroom when my seat mates were sleeping. Tough to load- tight spaces."

Cons: "Change d for WiFi. Cheap"

Cons: "There wasn't electricity at all on my seat and on some other in the same area. The screen didn't work and I couldn't even charge my phone. Very bad experience!"

Pros: "Clean and good size sears"
Cons: "Slow boarding, crew tires and it showed, pretzels no nuts,"

Pros: "Efficient hop to Boston"

Pros: "Modern plane from ATL to BOS. On board games were a fun distraction."

Pros: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."

Pros: "They did eventually put out some small snacks and drinks (water and regular coke)."
Cons: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."

Pros: "Very professionals"
Cons: "N/A"

Cons: "Boarding in LA was. Mess"

Pros: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Cons: "The guy next to me was kind of smelly but was very nice."

Pros: "The crew were nice"
Cons: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"

Pros: "Nothing"
Cons: "The fact that my flight was delayed for the second time in the past week"

Pros: "I'm surprise that Delta airline serves free dinner for domestic flight, which is definitely a compliment. I would travel with Delta airline again"
Cons: "n/a"

Pros: "Pilot got us back safe through some bad turbulence, the flight was shaky from start to finish. They gave extra snacks, were attentive to any needs. Would definitely trust Delta pilots again. Also with this being a connecting flight, it was nice that the group of five I was in was given an entire row to ourselves."

Pros: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Cons: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."

Cons: "No tvs."

Cons: "All good"

Cons: "Same as above"

Pros: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Cons: "No suggestions."

Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"

Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Cons: "Flight got cancelled"

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Cons: "I congratulate the KLM crew!"

Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Pros: "KLM staff is great"

Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."

Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Cons: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Pros: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Cons: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Pros: "Smooth flight."
Cons: "Seat a little cramped."

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "kLM staff was great."

Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."

Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Pros: "Norhing"
Cons: "They have mabaged to lost my luggage"

Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."

Pros: "Great service"

Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pros: "Lovely staff, good food, great movies."

Pros: "Good flights. Good prices."

Pros: "Helpful and smiling cabin crew."

Pros: "The flight was great."

Pros: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Pros: "Thankful for coffee being served without charge. Not all airlines do that."

Pros: "Jet airways flight till mumbai"
Cons: "Poor legspace in Klm flight till Amsterdam"

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Pros: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Pros: "Price"
Cons: "Klm flight has very congested seating Getting information about eticket was pain"

Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."

Pros: "Wide selection of entertainment, food was good."
Cons: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"

Cons: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

Pros: "Excellent service and comfortable flight"
Cons: "Flight delay roughly an hour"

Cons: "I slept didn't have snack offered and no entertainment"

Cons: "seats on Jet air flight are very uncomfortable"

Cons: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."

Pros: "Best flight in a long time - comfortable seats, good food and service, good entertainment."
Cons: "Can’t think of anything"

Cons: "Seat could have been a little more comfortable, but overall it was fine."

Cons: "Great"

Cons: "There was a lot of turbulence which the crew could not do much about. Apart from that a good experience"

Cons: "I went to the restroom in the back, and one of the flight attendants was sitting in her jump seat, with head phone on and appeared to be sleeping or resting with eyes closed. Her sprawling legs were blocking the aisle, therefore I could not get to the restroom on the other aisle that was the only one open at that time This is unacceptable. Also PA is way too loud."

Cons: "Even though all correspondence told me I could check in 24 hours ahead and choose a seat, after repeatedly trying, I gave up. I even called and was told I could do it, but I couldn’t. Because of that, I got a crappy seat. Another man and I stood outside of a bathroom for 15 minutes waiting for someone to come out, and we finally discovered that a flight attendant had locked it from the outside because of turbulence and forgot to open it. My checked bag was tagged with the priority sticker. I had a tight connection to catch a bus once I got to Boston. My bag came out of the carousel exactly 15 minutes after the first bag came out. That’s priority???"

Cons: "Before we boarded this plane we arrived at Aer Lingus for a 2 hour layover. The airport only had a snack bar open and an express bar with only drinks. There was cafes upstairs but that was closed off to hundreds of people with a layover between flights. When asked they said it was closed off by escalater and elevator to all of us. They blocked the escalator with a giant gate sign. People waited in line at a snack for over 20 mins for a bite to eat that was express food or a choice of 5 sandwiches that came hot that actually sucked not worth the money at all. People were pissed! I was looking forward to a nice meal for my layover but that definitely did not happen! They only came around once with drinks on a 6 hour flight, then twice for coffe and tea. When I asked for a sprite they said they ran out of things completely"

Pros: "The crew are the friendliest, nicest crew. I’ve flown Iberia and JetBlue the past year and the Aer Lingus crew are so much more hospitable and service oriented. From cockpit announcements keeping passengers up to date on flight info, to food service, the crew does an excellent job."
Cons: "Boarding the plane was too chaotic. There seemed to be a lot of confusion. They were boarding rows 8-23 but no one was getting through the gate to the plane. Before anyone from this group got on the plane, they added rows 24-46. Ambiguity causes stress. A more orderly lining up of passengers would be less stressful."

Cons: "Delay"

Cons: "Delayed for 8 hrs. Had to go through passport control twice. Horrible service"

Pros: "US preclearance in Dublin No immigration wait in Boston"
Cons: "Coffee was terrible Sound in the headset was hard to hear. Seat had to be manually pulled to vertical My ear buds would not fit the 2-hole system on this plane"

Cons: "the plane was late"

Pros: "Flight was incredibly smooth and on time."
Cons: "I had selected an emergency aisle seat because additional legroom was offered in those seats, however, the seat was so narrow I couldn't sit there. Moved to a regular seat instead. Food was really mediocre compared to food I've had on other airlines."

Pros: "Direct flight and preclearance completed in Dublin"
Cons: "Not a great seat, back middle; poor food"

Cons: "AER LINGUS"

Cons: "No wifi"

Cons: "the same"

Pros: "Great service! Wonderful entertainment(movies, tv, etc.) delicious meal!"

Pros: "The meal was great"
Cons: "Paying for the drinks"

Cons: "Flight was delayed for nearly 1.5 h for unclear reason, then boarding was prolonged as there was no bus to bring us to the aircraft. Once on the plane we were delayed further because we lost our takeoff spot"

Cons: "It took two full hours from check in to the gate, with no clear direction on where to go at any point (this has more to do with the venice airport). Flight was delayed which was lucky, as no one could get through the lines in time. 25 minute wait upon landing for a jet bridge to be attached, then another 50 minutes for baggage to appear. All in all it was more than a 7 hour process to fly Venice to Dublin! There may have been some sort of internal system problems, but they were never mentioned which really just led to lots of frustrated passengers throughout the whole experience."

Pros: "Everyone very helpful"

Cons: "Baggage took 38 min. To come out"

Pros: "Aer Lingus flight attendants as well as employees inside the terminals were wonderful. I sincerely feel they went above and beyond to make sure you were happy. Whatever they could control they did a good job."
Cons: "Seats were extremely uncomfortable, felt like you were sitting on a piece of plywood. In addition they were very narrow and had little leg room."

Cons: "The map feature wasn't working on the flight and the sound quality for media was very poor and sporadic"

Pros: "We had an adequate amount of room and were treated as valued customers. Enough said!"

Cons: "Waiting in the que was very disorganized and took up the entire hallway. I didn't like running through the airport since the gate closed 5 minutes before I got off the plane from London even though the flight was almost 2 hours later."

Pros: "Nothing"
Cons: "Are Lingus is non responsive to their customers. When I called them about their change in my schedule, I was on hold for 45 minutes before someone answered the call. I explained my situation that because they changed my flight that I would now have to get a hotel, stay overnight and fly out the next day. They said there was nothing they could do and refused to pay for the hotel or meals that would be incurred as a result of their changing my flight. This was after I explained that I had originally paid more for the tickets on their airline so I would NOT have a long layover. Worst customer service I have ever encountered."

Pros: "Nice, new clean aircraft, excellent meal service, very very friendly crew, top notch the minute we got on plane"
Cons: "Two major problems, when we went to check in, we stood in line and were very rudely told by some German British Airways attendent that we couldn't check in with them and that we needed to go to Aer Lingus, this even though our reservations were through British Airways. Second, despite my efforts over a few months to make seat reservations, my daughter and i were separated. Aer Lingus reps in rome fixed that and I was very, very grateful for that, but when we got to the Dublin/Boston leg of our flight, they couldn't or wouldn 't fix the seating issue. On board the plane though, the flight attendents arranged for my daughter and I to sit together. Really upset me that I didn't know until the very last minute, on the plane, whether I was going to be able to sit next to my child."

Pros: "Our experience is a bit atypical; we were upgraded to first class. So, everything was incredibly wonderful. Thank you for that unexpected treat! We might be spoiled for life..."

Cons: "Paying for water was a bit much. Fortunately, no charge was made for air to breathe."

Cons: "unable to contact Aer Lingus with question dealing with clearing customs once we land in the U. S. we were on hold for over an hour"

Cons: "Had to cancel trip. Took many phone calls because the Internet service does not respond. Tried to change trip initially but they were unable to or not set up to work with British airways. Kayak should not use this company. I will never book with them again"

Pros: "Great airlines!!"
Cons: "No gluten free options"

Pros: "Entertainment and meals make flying comfortable again."
Cons: "Seats are very close together. Glad to be short!"

Pros: "Lovely fight attendants and good food!"
Cons: "Seats are too small -- and I am not a big person, only 5'5" and 125 lbs. But too hard to sleep or stay in that tiny space for 6 hours."

Pros: "Well fed"
Cons: "Plane not clean. Movie screen did not work."

Pros: "The stewards were very hospitable."
Cons: "a gluten free meal option."

Pros: "Crew very pleasant"
Cons: "Seat by door very uncomfortable"

Pros: "on-time departure Smooth boarding Staff professional"
Cons: "could not select seat on-line <24 hrs before. Got to airport 2 hrs before departure and unable to pick seat beside my wife."

Pros: "smooth landing in the snow storm"
Cons: "better movies and wifi"

Pros: "Great movie selection, good food variety (healthy and varied choices), and sufficient space in the seats."
Cons: "I didn't get to choose my seat ahead of time for some reason (but luckily ended up with a seat I was very happy with, with an empty seat beside me)."

Pros: "Aer Lingus' international flights have a while's way to go before it can rival that of Singapore Airlines (in terms of food & comfort), but overall it was good for the price. It was spacious enough for my 12" MacBook to be used, but as is the case with all flights, it gets crammed when the front passenger reclines."

Pros: "entertainment system"
Cons: "food"

Pros: "We arrived safely with good care. Smooth flight. Nothing else matters really."

Cons: "Very uncomfortable!"

Pros: "Boarding was easy. I appreciated the meal and drinks I got without having to pay for it."
Cons: "The entertainment had a lot of options- TV shows, movies and games but none were really accessible to me as a Deaf person- no captions. and as for the game I needed a console which I could have asked for. I tried at one point but the attendants didn't help me. So I just gave up and read my book on my iPad. Also, it seemed to take forever to get my bags. I know it was a big plane and there were a lot of us waiting, but it still seemed to take longer than expected."

Pros: "Free wifi card but it was too slow to stream"
Cons: "Broken screens"

Pros: "Great movie selection. Nice pillows. Decent food."
Cons: "For some unknown reason, I wasn't able to select my seat upon booking my flight. Perhaps this is because I booked through Kayak instead of directly on the Aer Lingus website. Because I was traveling with a friend, I wanted to choose a seat next to him. I could not figure out how to select a seat. The choice was not available through Kayak or through Aer Lingus. I e-mailed two Aer Lingus addresses, one kayak/vayama customer service address, tweeted at Aer Lingus and even sent them a facebook message. When I called Aer Lingus, I had to wait on hold for an HOUR AND TWENTY MINUTES before anyone answered the phone. They said that I couldn't pre-choose my seat and that I had to select it at the airport. Well, when I got to the airport, the Aer Lingus staff said that wasn't true and that the only seat left was in the very back of the plane. Far away from my friend. What a waste of time. This airline was extremely unorganized. Choosing a seat seems to be a rather simple thing to do on every other airline."

Pros: "They sold us Crean's beer on board. We got to Dublin. Nothing else was good."
Cons: "We arrived 2 hours before scheduled departure and quickly went to check in. The line was very long with only one clerk working. After some time, another clerk appeared, but it took 2 hours in the line before we were checked in. The plane left the gate about 45 minutes late, but then we had to burn off extra fuel and sat on the ground for another 30 minutes. Very poor planning all around by Aer Lingus."