Daily cleaning, installation of cabin HEPA filters on flights from Vermont to Springfield
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$402||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Great crew"
Cons: "Flight was delayed"
Cons: "Too cold"
Cons: "Food. Phone charging at seat, entertainment screen."
Pros: "Crew did a great job. Pilot was very informative. Great job working with what they have."
Cons: "My feet were absolutely freezing. I sat 4D (and paid for first class tickets but somehow delta didn’t even give me comfort plus for this flight). Plane is tiny. I’m 6’2” 205 lbs and I barely fit in the seat. This is a regional flight (even though it’s 2 hrs) so service is very minimal."
Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."
Pros: "Seats were horrible, we all booked together and a bunch of my group got bumped to a different flight."
Cons: "The gate was changed but it was not updated to the app. Many of us were waiting in the wrong gate until 10 mins before departure."
Pros: "Emergency exit window seat"
Cons: "Punctuality 7hrs delays over 2 flights is unacceptable Ruined the first day of my trip"
Pros: "Staff was very good."
Cons: "Mother Nature was not nice, the early part of the trip was turbulent, but the crew did a great job of minimizing it."
Pros: "The attention to detail from the crew, and the friendliness"
Pros: "Overall Service!!!!"
Cons: "People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much"
Pros: "The crew onboard was very good."
Cons: "My 4 year old daughter and I were not seated together and I was told that a 4year old could not sit alone yet Delta refused to move anyone. Instead I had to get on board and beg someone to please wait h seats with us."
Pros: "From the gate agent to flight attendants the flight was great"
Cons: "The sky lounge to few bathrooms"
Cons: "The fact that I sat on an airplane for over three hours due to a delay and couldnt get off"
Pros: "Upgrade to ComfortPlus"
Pros: "Friendly staff, on time flight"
Cons: "Boarding was a mess at MCO with too many gates close together all boarding at the same time and no seating."
Cons: "Disgusting smell to urine and else. It was a two-hour bad experience"
Pros: "Exceptionally helpful & attentive flight attendant, comfortable, on time"
Pros: "On time, free beer , good price"
Cons: "No movie, no charging telephone"
Pros: "Flight went off pretty well. On time no complaints."
Cons: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."
Cons: "Delayed, gate agent trying to rebook not super helpful"
Pros: "The food and the service"
Cons: "Padding on seats are worn out. Very uncomfortable"
Pros: "1. Smooth flight itself and informed by captain well on expected time of arrival with frequent updates"
Cons: "1. I already had a tight connection and let the flight attendant know that I was concerned due to the delay. She seemed very laissez faire and there was no information about the connections gate overhead or when I got off the plane. I think that if the flight is delayed, the airline should let passengers know where the close connection gate assignments are to save them time (my flight landed ten minutes after my connection was boarding). 2. The carry on luggage section was impossibly small so I had to gatecheck my bag and it took five minutes to get my bag back. Given the tight connection, this created additional anxiety."
Cons: "Got in early"
Pros: "Smooth take off and landing"
Pros: "Flight was on time. Boarded quickly with no fuss."
Pros: "Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats"
Cons: "Spacing with seats"
Cons: "it is a shame that for an international trip, with a "superspecial rate" of almost 700 USD. We still had to pay to register 1 piece of luggage. Why are these flights NOT considered international and allow at least one piece of registered luggage? They seem to be considered international when it comes to the ticket price."
Pros: "The flight was on time and very smooth flight .. felt like you was on a private jet"
Cons: "Smaller seats for bigger guys .. not fat but bigger person.. the crew was rough around there corners .. but in all very nice people.. they have to deal with jerks who think they are king or queen and don’t have to obey any rules .."
Pros: "Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on."
Cons: "Space. Economy on a long flight is not ideal"
Pros: "Yet one more trip that reminds me why I refuse to fly any other airline than Delta. (I fly every week for work.) Top-rate LA crew, flights always departs on time, early to destination more than half the time. Comfortable seats, upgraded to Delta Comfort today. Gate agent was friendly, helpful and joking with passengers. Made it seem like we were all going on an adventure. Kudos to Delta all around!!"
Pros: "It's Delta, so I got miles."
Cons: "Cramped seats, no food. It's not what you'd expect from Delta. Exit row doesn't help, and forget the bulkhead if you're over 5ft 8in"
Cons: "11 hour overnight delay. Timed out crew. We were given a pillow and blanket to spend the night on the floor in the airport. We we given drinks and a snack box."
Cons: "The poorly staffed bag check at BTV was maddening. We waited in line for what felt like 15 or more minutes. Boarding was also badly managed and took 20 minutes or so. There was no jetway so passengers had to walk a distance to the plane. The attendants all seemed to be having a bad morning. Not terribly friendly."
Cons: "Flight delayed which is understandable but with uncomfortable seat and water dripping from air conditioning made for a less than desiresble flight"
Pros: "On Time"
Pros: "On Time"
Pros: "Flight Attendants!"
Cons: "When flight arrived late, the plane then required maintenance. After boarding, we were told the fuel vehicle was out of fuel. A small fuel truck was then called in, and it failed to operate. The Captain made a decision to deboard due to outside temperature with little air-conditioning...amd mid-deplaning...fueling was complete amd passengers were told to go back to seats. Flight Attendants were amazing throughout this incompetent ground crew ordeal.!!! Captain was Great as well...his effort kept all informed and sought the best possible outcome for his passengers!!!"
Pros: "Cabin crew were great. Food selection is good and appreciate the snacks."
Cons: "Wish all seats and electrical outlets. Was forced to check my bag at the gate and DID NOT think it was nessesary. There was plenty of room on the plane. They also didn't allow me to take my medicine out before it was checked. Luckily there were no issues with getting it back."
Pros: "Like the online check in and advanced seat assignment"
Cons: "It's only a 45 min flight so no ptoblems"
Pros: "Crew and ground staff were excellent"
Cons: "I hate the CRJ configuration- no business class and coach seats are far too close together, worse than many Asian airbus configurations."
Cons: "Was never able to get on flight. The plane lost a windshield wiper and didn't have any spare parts."
Pros: "Crew was great, flight was on-time and most often overlooked (but most important) we got there safely."
Cons: "The seat on this 737-800 was uncomfortably narrow. This was likely due to the table-tray being in the seat armrest. I had to remove everything from my side pants pockets and even then was not particularly comfortable. This is particularly annoying because I usually avoid this by flying comfort plus. However, on this itinerary, Delta would not allow me to give them money for Comfort plus, because it was a domestic leg on an itinerary including stops in Asia. Such a baffling policy!?!?"
Cons: "The 2+ hour delay"
Pros: "Smooth flight, friendly attendants. We had exit Sears so great legroom."
Cons: "Sears not assigned until boarding."
Cons: "Flight was delayed due to weather. That is understandable. However the crew was not helpful in sharing any information with customers about changes to connecting flights. Much time was wasted and I had to reschedule my flight. The staff members that booked my hotel and my new flight were short and brief and not very helpful or accommodating or informative. Overall I didn’t not feel like a welcomed guest and I do not feel enough compensation was offered for such an inconvenience. Not being able to have my bag overnight was a hassle. I had no clean clothes and had to throw out my contacts because I had no solution. I also couldn’t use the meal voucher they gave me because everywhere in the airport was closed by that time. No stipend was given for toiletries or food delivery. Very unimpressed."
Pros: "The fly was on time"
Cons: "No social distance has been practiced by AA very sad"
Pros: "Attendant was very friendly. Really appreciated her energy"
Cons: "Drink service was not as good as other trips."
Cons: "Smooth flight left on time and arrived on time."
Pros: "Crew was very hospitable"
Cons: "Flight was a little late taking off, so punctuality could have been a little better"
Pros: "Easy boarding."
Cons: "No usb charger. Flight delayed."
Cons: "No delays in not losing my luggage"
Pros: "Once we took off the flight was quick and smooth"
Cons: "Our flight was delayed from 11:55 am take off to a 1:30 pm take off."
Cons: "The flight comfort was very bad. The plane was extremely warm and people we beginning to feel bad. Several mentioned it and asked multiple times to have the the cabin air conditioning turned down"
Cons: "How about not being 4 hours late."
Cons: "Nothing. Awesome Customer Service"
Pros: "Quick flight good crew"
Cons: "More entertainment and snack selection"
Cons: "Old plane with old screens"
Pros: "Service for wheelchair was excellent with staff at checking counters"
Pros: "It was quick."
Cons: "Flying these days is no better than taking a local bus."
Cons: "My A/A flight, which was scheduled to get in after midnight, was delayed by over an hour with multiple gate changes."
Pros: "The crew was very nice."
Cons: "Couldn’t get the tv to work very well."
Cons: "Cabin temperature was probably 60 degrees. Could understand if we left a 90 degree city. But not on an early morning flight with 70 degree ambient temps when we took off. I’ve been warmer in mid January flights from Chicago."
Cons: "Not being able to check .my bag through from Palm Springs and long layover in Philadelphia"
Cons: "No snacks"
Cons: "The vegetarian meal is always vegan, I miss the dairy :("
Pros: "early flight. Smooth. Good landing. Friendly folks."
Cons: "No WIFI. Sat on Tarmac for 15 minutes upon arrival. No fault of anyone though."
Pros: "Only thing I like we got here early."
Cons: "Rude flight attendants. No wifi or entertainment which was stated on the flight info and ticket"
Pros: "Free in-flight entertainment. Like that in-flight entertainment is available on users device, rather than screens in headrests. Staff were courteous and friendly."
Cons: "Flight delayed d/t computer glitches and problems in NC. Once we eventually boarded, we were forced to check our carryon luggage d/t lack of space."
Cons: "I went to the airport. I was told a 3hr delay. I only live 10 mins to the airport. So I went back home to only receive a notification that the flight has departed after 45 mins. I am now stuck here since that was the last flight back. The earliest flight available is next day at 12pm which means I am going to miss work and I have been on hold with AA customer service exactly for 3 hrs now and still holding."
Pros: "I loved the attitude and helpful approach of the female flight attendant working the AA gate for the flight I took from DFW to COS last night (6/13). Truthfully, it was almost like I was back with Southwest. She was kind, calm, polite, efficient, and capable. Very rare in my experience with American Airlines yesterday. Interacting with her was refreshing."
Cons: "Getting home to Colorado Springs at 11:30 PM, taxiing for 15-20 minutes, and then waiting another 20-30 for checked luggage! Never have I waited that long during and after a Southwest flight! AA could truly learn something from their more modest counterpart. I have all but decided to resume my drives to Denver every other week rather than risk more and more time and poor experiences with AA flying in-and-out of Colorado Springs."
Pros: "Smooth flight"
Cons: "Small plane"
Cons: "I had a woman way too large for her seat crowd 6 inches into my seat which I paid extra for and she did not. She also had a baby which ended up with its head in my lap and she spills formula on me. My body was so contorted I couldn’t sleep the whole flight and it was a 14 hour flight. Dandy attendant tells the guy in the aisle seat That he was such a good passenger that if she had a metal she would give it to him. I’m sitting there like WTF I have only Peed once in 13 hours because the baby was in the bassinet sleeping and I didn’t want to disturb it. And the WiFi didn’t work"
Pros: "Just a normal flight in a cramped airplane"
Cons: "Just a normal flight in a cramped airplane, BUT almost 4 hours late, entailing a hotel stay."
Pros: "New onboard entertainment"
Cons: "They misplaced my luggage and it did not arrive in Boston"
Pros: "All prompt boarding smooth flight early arrival"
Pros: "Great flight, no issues."
Cons: "Dont have any issues"
Cons: "It was FREEZING. Uncomfortably so that we were unable to sleep."
Cons: "A few issues: 1) I was not given seat tgth with my 9 year old and was not helped in finding seats together 2) they lost my bag after I took it through customs and I'm still (a week already) waiting for it."
Pros: "There was absolutely nothing noteworthy about this flight"
Cons: "A. Last minute gate change from from one side of the airport to another without proper notification. No email, no text, nothing. B. Paid for a business class seat, entertainment system was broken, had to endure the entire flight without tv or music. C. The food was awful, so bad I couldn't eat. D. Seat did not recline properly, get going back to upright on its own"
Cons: "Shaky landing."
Cons: "Couldn't check in on line. Flight was delayed. Boarding was hectic and disorganized. . Everybody ran for the gate. While standing in line to board the plane (no jetway), there were three groups waiting for three different flights. Crew was uninterested. When we arrived LAX, there was not gate available, so we sat (and sat) until they found one. Quite unpleasant."
Cons: "AA gate attendant assigned two of us to the same seat."
Pros: "entertainment system on domestic flight is swesome"
Cons: "boarding took long time"
Pros: "Everything went fine and was uneventful. For me, an uneventful travel day is a good travel day!"
Cons: "small plane so tight seating. Outdoor climbing of stairs to board om the tarmac."
Pros: "Easy connections"
Pros: "Flight cancelled. Got routed through Aviancs."
Pros: "Once we got around to actually boarding and being on the plane, I was pleasantly surprised at how nice the plane and company were. Every experience up to that point had led me to believe we were on the budget airline with the delays and the way everything was handled (getting us into the bus to go to the plane, waiting 15 minutes, getting us off to wait in lobby 40 minutes, boarding again)."
Cons: "Lots of delay with little explanation. All in all, it was nearly 3 hours later by the time we took off for an otherwise very short flight."
Pros: "It was great."
Cons: "Everything was good."
Cons: "Our flight was delayed due to weather, which I was fine with as I wanted to fly home in the safest conditions, and I do trust the captains decision. However, upon arrival, we were stuck on the runway for 3 hours!!!! Our flight landed at 1, we did not exit plane until 3:40. They were not curtious enough to give us accurate time frames on when we would be allowed off. They told us 40 minutes initially, obviously was a lie. We did not receive updates whatsoever. We had to stay seated the entire time with seat belts even though we were not moving!! I got up to use the restroom and was instructed to sit back down even though attendants were aware that we were not moving and were not getting off any time soon. A 2 hour flight turned into 5 hours on the plane instead so of course many passengers needed to use the restroom. Flight attendants offered no avail with extra attention, drinks, snacks or even by allowing fussy babies to be strolled down the aisle as the aircraft was completely still until the last 3-5 minutes when we FINALLY pulled to a terminal. We had to have a terminal when southwest would have gladly brought stairs to our flight so we could at least wait inside a less compact space, such as the airport, for luggage. I know of many people on our flight who missed connecting flights, which I'm sure AA did nothing to accommodate. By the end of it all, my family member who originally was going to pick us up from airport went home as he waited over 3 hours for me to get off the plane. I had to pay a taxi cab to bring me home and did not make it home until 6am when it was all said and done. To add insult to injury, the flight attendants did not even thank us for our patience or have the decency to address said issue. Never flying AA again."
Cons: "Horrible disorganization at boarding. Board from back to front for goodness sake...its common sense."
Cons: "The AA employee at the counter in Batoj Rouge informed me that I would miss my connection at Charlotte Airport due to a delayed in the incoming flight. Hebgave me the option to flight the next day or flight the same day, and after a 2 hour delay flight to Charlotte where I would be provided a hotel room and a meal for the night. I asked several times if that information was confirmed and he repeatedly said yes. At my arrival at Charlotte Airport (near midnight) every AA employee said that they did NOT have any more hotels. It was obvious that everything was a staged lie since over 100 people had to spend the night in one of the the terminals where we were provided a pillow and a blanket. I am terribly disappointed for the lack of transparency in AA. I was told my some friends that they also have had experiences like that at the same Charlotte Airport. You have damage once again your reputation and from no own in will expect THE WORST from AA."
Pros: "I liked that you continue to work on things to get me there but it did not happen."
Cons: "I expected that since I had been delayed by your plane not being ready and having mechanical problems that I would be put on first standby. There were eight people that got on and two of us that did not. After a long day with over three hours of delays and then another four hours of standby I was exhausted."
Pros: "Flight was quick and easy"
Cons: "Seats are small. Luckily the flight is short bit for anything longer than one hour I do not recommend this aircraft"
Pros: "good crew. plane was showing of wear. torn pockets and worn out seats."
Cons: "newer aircraft or refurbished one."
Pros: "Crew was nice"
Cons: "More comfortable and spacious seating, more reasonable priced food for the quality you get"
Pros: "on time! United lounge was amazing!"
Cons: "Take off could have been better. It was delayed, but pilot helped resolve the problem; so, it was fine."
Pros: "Very pleasant crew and accommodating"
Cons: "No room in the seats at all"
Pros: "The crew was typical, the seat was on the aisle, which I prefer, but kind of in the way and I kept hitting my head."
Cons: "The snacks are not good at all, next time I'll take my own. They should just quit serving them and charging us for them."
Pros: "The flight was excellent. My luggage dding"
Cons: "Having my luggage."
Pros: "Flight was ok the first flight from Btv to IAd was not great the plane made a lot of noise during takeoff and landing sounded like the ceiling panels were going too fall off as well as other noises"
Cons: "Lots of noises crew were good . Price of luggage was outrageous"
Cons: "Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair."
Pros: "Great attitude and a genuine love of their job made pass / crew interactions very pleasant"
Cons: "Small seats but part of traveling.."
Cons: "The flight was delayed for 2 hours... One of my bags was on another plane had to find the bag at 1:00 am ... No Fun"
Pros: "The wafer caramel cookies were great but no substitute for an actual breakfast."
Cons: "You have to pay an insane rate for the Wifi. Access to United.com and the United app weren't available so checking on connections was impossible."
Cons: "Attendant was not friendly"
Pros: "Boarding seemed efficient"
Cons: "In flight entertainment didn't work"
Pros: "Comfortable seat, nice crew."
Pros: "The crew was so friendly and made up for the small space."
Cons: "The express plane was extremely tight."
Pros: "The plane did not crash"
Cons: "Customer service, being nickel and dimed, the staff told me if I don't like it to fly Jet Blue"
Cons: "Poor communication and terrible management of bad situations."
Pros: "At least they made an effort and it was finally resolved."
Cons: "Fact that the plane was not checked properly and was about to take off and go back to the gate."
Pros: "On time and nice attendants"
Cons: "No snacks!"
Cons: "Being stuck in plane on tarmac was horrifying. Knowing I was going to miss my connection and that I couldn't do anything was awful. May never use United Airlines again."
Pros: "OK service, hard landing"
Cons: "Scheduled times were kept"
Cons: "It was delayed a few minutes"
Cons: "They lost my bag"
Pros: "Nothing positive to say about United Airlines"
Cons: "Everything was terrible"
Pros: "Staff and easy boarding"
Pros: "The crew was helpful! Boarding went well."
Cons: "The fact that my husband was seated 18 rows behind us."
Pros: "Wife is legally blind and asked for help deboarding plane. Flight attendant refused. A passenger in front of her helped her. This is terrible service."
Cons: "Service,and checking .. most people at ticket counter"
Cons: "i booked my flight on Kayak and immediately been cancelled dunno why"
Pros: "The crew on every leg of the flight was very professional. Having one TSA entry point for eight gates at Brulington really slows things down, I realize this has nothing to do with United though."
Cons: "I wish instead of me when I missed my flight due to TSA that United themselves would have tried to get me out on another flight that same day. They assumed I wanted only one stop, when in fact it didn't matter to me so long as I wasn't stuck another overnight. I used Kayak in the terminal to discover a different flight that same day and was lucky to get on as each flight was fully booked."
Cons: "We sat on the tarmack for three hours and when finally got to springfield, my luggage was not there."
Pros: "They double booked my seat and forced me to sit in an emergency exit row. Pretty sure this is against FAA regulation."
Pros: "Flight left on time and arrived early"
Pros: "seats aren't so cramped."
Cons: "too cold. could have a few blankets on hand.."
Pros: "Good service, quick flight, food/entertainment N/A"
Cons: "Checked my carry on even though there were many open overhead bins and I explained we only had an hour layover in Dulles"
Pros: "Quick easy no delays"
Cons: "Cat meowing loudly in seat in front of us"
Pros: "Not much."
Cons: "The whole arrangement going through Air Canada but flying United. I never got confirmation numbers from United at all. I had to call Air Canada to get confirmation codes for United. Getting confirmation codes from Air Canada had no real significance with United. United would not confirm seating. When United finally confirmed seating, the seats were not together. Then United changed the flight three times and never gave updated confirmation codes. The last change came the day before our departure. Then United charged another $138.00 for seats that were assigned and never informed us. I am still trying to get the $138.00 back."
Cons: "No snack or entertainment."
Pros: "Staff had a great attitude. When I complained about the coffee she apologized and said they were getting illy! I cheered."
Cons: "The entertainment screen was the size of a small postcard with terrible resolution. The choice of movies was a fail as the lack of English was also. Felt like I was flying on. Dc10 from the 50s."
Pros: "Nothing t"
Cons: "I don't like the fact that we sat on the plane for over 2hours!"
Pros: "Flight was boarded efficiently. Left the gate on time and got in early."
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "It was a quick flight"
Cons: "Crowded not a lot of room"
Pros: "the staff was friendly and helpful, boarding was fast"
Cons: "The plane was a bit dirty, crumbs on my seat for the first flight but overall, not bad. There was no entertainment other than their magazine provided, so that is not applicable."
Pros: "The flight was 15 minutes late arriving in Springfield, and we then were forced to sit on the tarmack for an additional 10-15 minutes because the arrival gates were over were occupied by two, TWO, idle aircraft. The pilot announced that "no ground crew was available to prepare a gate" for us."
Cons: "See comments."
Airlines flying from Vermont to Springfield have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Vermont to Springfield
Masks required on board, masks provided on flights from Vermont to Springfield
Social distancing seating
Middle seats unavailable to book on flights from Vermont to Springfield
Testing for antibodies, testing for symptoms for flights from Vermont to Springfield
Waiving of change fees. Search flexible flights from Vermont to Springfield