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The flight was 1h delayed. There was a flight attendant making announcements in the cabin, but it was impossible to understand whether the information was important or not. (Although whatever she was saying, it was clearly meant to be communicated to the passengers.) From the way she spoke, it sounded like Spanish, but only thanks to catching one word out of every five or six — mumbled through her teeth — I realized she was actually speaking English. It was quite embarrassing

Passengers next to me insisted I change seats so they could sit together. I had to frequently move so that when the sear belt sign was on I was in my proper seat! I was returning from helping my mum with my dad's things after his sudden death and didn't feel like arguing with the other passengers.

A delay of almost 3 hours. It was evident that the staff wanted us to board urgently, to the point of rudeness, to avoid paying compensation

Flight was over an hour late. Boarding was really messy with long queues at the plane.

Cabin crew couldn’t be less interested. Cabin manager was the most arrogant and the rudest I’ve encountered in many years.

Good but both flights were delayed by nearly one hour making boarding tedious. We had to wait with no information

I couldn’t understand the aircraft tannoy announcements I was in seat 20C - nobody in our row could either. Speakers a bit too quiet plus messages read out too fast. Otherwise excellent flight. (Flight delayed by 50 mins)

This was the worst boarding ever. We were kept in the boarding bus for almost 40 minutes without any information or update. Very uncomfortable beings squished with another 50 people and not knowing what was happening.

The flight arrived within 15 minutes of schedule. We hate the cattle-like boarding process seen often in Europe. After your boarding pass is checked by the airline staff, you wait standing up in an area with no seating for several minutes.

Boarding waiting outside in storm and rain is not OK