IAD - KZN
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Top airlines flying Washington Dulles Intl to Kazan
Scores according to KAYAK customer reviews
Pros: "We travel with our 18 month son and the crew was really Profesional, they gave us little souvenirs for my son, the food was delicious, free alcoholic drinks, they were over my expectations. I definitely will fly again with them."
Pros: "I liked the food and the staff were very friendly"
Pros: "The food is not bad, and the crew was good. The in flight entertainment selections were also good."
Cons: "The seats are too small to recline for someone who is about 185cm tall. I was not able to sleep, in spite of the late hour of the flight. Had a one hour layover in Istanbul, and the gates were at opposite sides of the crowded airport, which made the connection difficult."
Pros: "Loved the selection of movies. Airplane seats were comfy. Departure and connections were on time."
Cons: "Flight attendants were very slow to respond to requests and when an old passenger threw up, they didn't offer him help. They just sprayed the area and left the yuck instead of cleaning up immediately, despite my numerous requests. So you can imagine the smell."
Cons: "Very small space"
Pros: "Service is good as well as food."
Cons: "The space. The transatlantic leg was awful because the space was really limited. From IST to my final destination the leg room increased"
Cons: "Seats were cramped. Narrowest aisles I have ever seen on a long distance flight."
Pros: "Friendly airline and super organized and efficient from start to finish. By far the best airline our group has flown with!"
Cons: "Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken"
Pros: "Everything was perfect, the hours from Washington to Instanbul were perfect for night sleeping, the seats were comfortabl enough for sleeping, I didn't eat the late night dinner but the breakfast was good."
Pros: "Great service, polite."
Cons: "A bit slow serving food."
Pros: "Entertainment, flight times, price, new plane, good luxury, in between meals food offering"
Cons: "Cleanliness of bathrooms, seat room, bumby landing, no involvement from the pilot to the passenger it was like he was too good to speak to passengers and update on weather conditions, welcome greetings, landing details etc. overfilled flights."
Pros: "El servicio del personal a bordo fue muy bueno. La comida me pareció de buen sabor. El boarding se puede hacer desde el lounge."
Cons: "El chreck in en el aeropuerto de IAD no me gustó. Abre a las 7:10 para el vuelo de las 11."
Pros: "Service was exceelent and all crew staff were professional and friendly and courteous."
Cons: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."
Pros: "The entertainment and food choices are great, and staff is kind and ready to help."
Cons: "The line to check in & get our boarding passes was ridiculously long -- it took us about an hour of just waiting in line before even getting to security."
Cons: "the employees at the check in booth were so rude and unhelpful. I needed a wheelchair because I had a very bad backache, but they refused to help me and they made me wait standing up in line for over 2 hours. It was a very painful experience."
Pros: "Turkish Airlines remains my favorite - boarding process is organized, seats are comfortable, food is good, and crew is friendly and helpful."
Pros: "All went right. Nothing negative that drew my attention."
Cons: "They are doing it all right."
Pros: "I liked the food and the Entertainment on board. The board crew was friendly and had always a smile."
Cons: "The crew wasn't able to speak in German, even though they spoke perfect English."
Pros: "Loved the entertainment center and options. Loved the frequency of beverage service. The slippers and eye cover for sleeping."
Cons: "Nothing. Everything was great"
Pros: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Cons: "Chaotic check-in process."
Pros: "I liked everything"
Pros: "I loved the bendable headrests. Olives and cheeses are different airplane food and really nice. Plentiful blankets and pillows."
Cons: "They didn't have any child-sized headphones available for my daughter."
Cons: "I booked my flight with Turkish Airlines for June 28th at 11:05 pm. A few hours before my flight, there were bombings in the airport in Istanbul, which was where I was flying into. I tried for hours to contact Turkish Airlines and their phone was disconnected. I could not reach anyone to try to re-schedule a new flight or to ask if the flight was going to be re-directed. I received no information and ended up having to book a new flight for the next day. After my flight had already left Turkish Airlines posted on their website an alert. I am shocked that it took so long to post any information and I am very upset that I was unable to reach customer service. I will NOT be choosing this airline to fly on again."
Pros: "Service was outstanding!"
Cons: "I have no complaints!"
Pros: "The company gave us a hotel for the layover."
Cons: "Seats uncomfortable"
Pros: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been on. I love flights that give you a hot towel when you arrive, so that was a big plus in my book. The flight stewards were so helpful both on and off the flight. The food was delicious. Movie selections were freat ad well."
Pros: "The planes were clean and staff really helpful. The actual flights were great."
Cons: "At Istanbul the staff in the airport were confused about where the gate was and we missed our flight and then we had to purchase new tickets. And they did not honor our original tickets. That was almost 900 dollars gone because they would not honor our tickets. I am hoping for a refund."
Cons: "Bathroom very dirty with odors!"
Pros: "Liked the hot towel, good service and gift bag of toiletries - unique among airlines for Economy passengers."
Pros: "Food was good. Service was excellent."
Pros: "Excellent flight experience"
Cons: "Delayed arrival meant my luggage didn't make connecting flight. Bad!"
Cons: "There is a sthg in the food which was plastic.and it could be really dangerous for me.I showed the hostes and said they could change in flight from istanbul to izmir."
Pros: "Food was great as well as entertaiment."
Cons: "I'm 6.2 There is no leg room for tall people. It was very uncomfortble 10 hours red eye flight. Crew was just ok."
Pros: "The food was good, as was the service."
Cons: "Delays, both at Dulles, as well as in Istanbul."
Pros: "Other than what I've mentioned below, everything was great."
Cons: "It was a pretty physically uncomfortable flight. My seat wouldn't recline even a tiny bit and it was a 9+ hour flight. The flight attendant tried to help but was unable to get it to move either."
Pros: "Care and attention the flight attendance showed."
Pros: "The crew and food were excellent! Movie choices were plentiful!"
Cons: "Travelling with my 70yr old mother.. Man sitting in front of her would recline and his head was practically in her lap. Neither of our seats reclined so it was upward bound only for almost 11hrs."
Pros: "Comfortable. Excellent service"
Pros: "Had a one hour delay without justification,but ended up landing in Douala first before Yaounde. Arrived at 4:30 am instead of 12:005am. Lost my bag up till now not seen."
Cons: "The crew, was rude to passengers with kids"
Pros: "The attendants were courteous and proficient. Even when they were being elbowed as they walked past, smiling and friendly. I will try to fly Turkish again."
Cons: "Seating was terrible. My seat was broken."
Pros: "The in-flight service to Istanbul was good."
Cons: "Once we landed at Istanbul the wheelchair service was very poor. The person in-charge was rude,did not care to provide ride to bathroom or to buy water, There was no water or bathroom nearby. The flight to Amman was cancelled/delayed. First we were told it was cancelled and would be put up in a hotel, but on the way the wheelchair driver was asked to return to office and drop us at a gate. At this gate the departure time kept changing every hour or so without any plane at the gate, or staff. This lasted till next day about 3 PM. For this long period There was no water. The was no assistance to bathroom or food or water. All the passangers were upset. They organized and went to talk to the Airline personnel. They returned frustrated since none of the Airline staff knew anything."
Pros: "Once on board, the service is very good!"
Cons: "Very long lines and long waiting time to check in."
Cons: "Firs they told me there is a fligth at 11:15 pm and when i get to the airport they delay the fligth to next day morning with out notice when i call customer cervice i ask for a hotel they just dont care and they have no suggestion"
Pros: "Everything was very good"
Pros: "Food was pretty good and the inflight movie selection was robust."
Cons: "Flight was canceled due to weather but the cancelation wasn't communicated until I actually arrived at the airport. This isn't customary. Most airlines inform travelers ahead of time. Rescheduling the flight took two days and multiple calls to their customer service number which wasn't receiving calls for a full 24hrs due to call volume. Was finally placed on a new flight but the flight had a 24hr layover in Istanbul (my previous flight didn't), forcing me to pay out of pocket for food and lodging in Turkey."
Pros: "It’s 1 hour flight and you get a drink of your choice and a sandwich - which is very generous and cool compare to other airlines"
Cons: "Everything was good!"
Cons: "It left at a bad hour of the day"
Pros: "Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)"
Cons: "Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby."
Pros: "Very friendly staff, good meals, and movie selections."
Cons: "There were no air vents available to control air flow. It was a bit warm at times."
Pros: "The crew was nice, and the food was ok."
Cons: "The seats wasn't comfortable at all. We waited 3 hours in the plain - 1 1/2 hour in Moscow and 2 hours in New York"
Pros: "Crew was very helpful and friendly."
Cons: "Seats were an avarage, leg space too small. Food - I've ordered kosher food - was not so tasty, as it takes place at European destinations. In fact, not tasty.AND FINALLY, WHY IT IS ALWAYS SO HOT AT AIRFLOT FLIGHTS??? CONTINIOUS SWETTING."
Pros: "seats ok but only because the plane was not that full"
Cons: "tv movies was terrible hard to use"
Cons: "Delayed landing. No courtesy for business passengers"
Cons: "The flight was delayed which didn’t allow enough time for a transfer. The crew was rude, apparently there is no alocohil served on this flights, even for purchase. You can buy some beer for 4 euros but nothing else. They didn’t turn on a/c so it was very hot as well. The choice of movies was horrible."
Pros: "The flight and boarding was on time. Also the plane was really nice and clean"
Cons: "No entertainment"
Pros: "That we arrived timely"
Cons: "My baby stroller got lost. I'm still not sure if it will be found."
Cons: "Delay for 3 hours 30 minutes is ridiculous !! Specially to sit on the unmoving plane all these time."
Pros: "It was a nice trip with no complaint."
Pros: "The crew was always pleasant and helpful."
Cons: "There wasn’t the ability to control overhead airflow stream which made for a long, humid and dreadfully sweaty fight. The food was unpalatable."
Pros: "Service and food, wonderful pilots"
Pros: "The flight crew was very friendly"
Cons: "Checkin personnel was not friendly"
Cons: "I liked it all."
Cons: "Very rude staff checking in the bags. My bag got lost, so here I am in Romania, on vacation without any clothes and toiletries."
Pros: "Great airline, excellent assistance. Lots of staff for the kids."
Cons: "Nothing. Always great experince."
Pros: "Crew is helpful, food ok, USB charger exist, but very weak"
Cons: "I had my suit in a garment bag - usually there is room in plane to keep it hanging. This service rejected, because "it's for business class". Srsly? USB charger can be too weak to charge - that's was the case for ipad of my neighbour"
Pros: "it was on time"
Cons: "food could be better"
Pros: "The aircraft was comfortable, the inflight entertainment provided in each headrest was provided plenty of options. The food was wonderful (much better than I would have expected). Slippers and an eye cover along with pillows and blankets made for a comfortable flight. Lastly the price was right!"
Cons: "A very minor issue not even a complaint, but the sodas taste like diet mixed with regular sugared soda."
Pros: "Great pilots. The flight is smooth which makes me feel safe (because I’m always nervous when I fly). They are also punctual. This is my third time flying with them and the attention to the passengers is getting much better. The flight attendants are nice and helpful."
Cons: "What I didn’t like was that they run out of breakfast omelette. The chairs in front of me got eggs and the rest of us on the back got two small plain pancakes with a super sweet can fruits which were not that good. I really was waiting for that omelette. I got so hungry and angry to smell those eggs and sausages and being punished with those ugly pancakes."
Cons: "Old/poor entertainment system. The crew was rude pre-departure, and were not very clear/didn’t speak English very well. The food was ok, but very bad on the Moscow- Hanoi portion"
Pros: "Very profesional crew!"
Cons: "Kayak apparently is out of touch with the companies it ‘provides’ traveling thru. Your flight might be cancelled, but kayak will tell you that everything is fine. Not using the app anymore. Expidia is way more reliable."
Cons: "the poor headphones and noise make it impossible to understand movies. they should add subtitles also in english movies."
Pros: "Entertainment and the flight crew."
Cons: "The fact my hockey sticks didnt even make it on the first plane to moscow and I need them for a game this afternoon. I also had to have a friend that works from Delta take the sticks from you guys because of the forwarding process."
Cons: "Boarding was halfhazardly handled."
Pros: "Nothing Nothing Nothing Nothing Nothing Nothing Nothing"
Cons: "Everything about this airline is bad, very old planes, very unconfortable, uneatable food, etc. Everything is so bad, I can't believe an airline with such low standards still exist in 2017."
Pros: "Boarding was smooth and the crew did a wonderful job."
Cons: "The TV screen froze often and was hard to navigate because it responded so slowly."
Pros: "Excellent flight. Prompt service. Very organized."
Pros: "Liked very little of this flight."
Cons: "Tight legroom. I'm. It that tall (5'10") but seems like they squish you in. Food was frozen still, left late from wash D.C. Crew was somber. My connection was delayed an extra four hours on top of my 2 hour layover! Moscow airport has NO AC and was crazy hot in aug! No place to sit. I wouldn't fly Aeroflot again if you paid me."
Pros: "Entertainment, excellent. Many, many options. Crew was very good, attentive."
Cons: "The seats were very uncomfortable. Too close together, very cramped leg room for the people in my party - 5 ft. 6, and 5 fr. 10. They seem to have added a special pillow thing for your head, with folding things on the side, for sleeping, but the additional pillow made your head go forward, very very difficult to sleep. Could not use a travel pillow as that made your head go forward even more."
Pros: "The only direct flight between Moscow and Washington"
Cons: "The flight was late, the menus had no relation to actually available food, some of the passengers were obnoxious drunks and crew didn't want to restrain them even after repeated complaints of harassment. Not the first time either, so this is a recurrent problem. On the other hand, if luck is with you, you may get few unusually nice flying companions or enjoy some offbeat movies."
Pros: "Nice crew and good service"
Pros: "The flight was easy."
Cons: "Food was terrible."
Pros: "Love the comfort and entertainment system"
Cons: "The flight was late for 6 hours"
Cons: "All the food"
Pros: "They have a very nice crew... And the 320 aircraft is quite comfortable for my legs and knees were free"
Cons: "The crew in airport, in check in.. Was not enough.. So there was a long line to wait"
Pros: "Seats were comfortable"
Cons: "No entertainment"
Pros: "The service, polite flight attendants, a variety of entertainment to choose from."
Cons: "The fact that there was no vegetarian or pescaterian option by default, the choice was only between beef and chicken, but there was no option to choose fish, or plain veggies. And the seats were uncomfortable."
Cons: "The food"
Pros: "Great job of all flight attendants - patient, nice!...Great food and drinks!"
Cons: "Maybe some chocolate candies instead of a cake for dessert. Couple of those would be the same price as a piece of cake."
Pros: "convenient flight times, very good service"
Cons: "My screen was broken, so I was unable to watch anything on the flight. The food was poor. I made it to Istanbul Istanbul fine, it just could have been more enjoyable."