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Pros: Crew were amazing and great entertainment
Cons: Boarding could be better
Pros: Crew were amazing and great entertainment
Cons: Boarding could be better
Pros: The service, foods , sack ,
Pros: Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!
Cons: Nothing significant!
Pros: The crew were excellent
Cons: Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly.
Pros: crew handled the tough crowd well, but were not extremely hospitable
Cons: food was disgusting
Pros: The crew was amazing
Pros: I can say all the crew was amazing
Cons: They are doing excelent job.
Cons: WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse.
Pros: Efficiency, good.
Pros: Okay in general, nothing impressive
Cons: Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service.
Pros: Cabin crew knew how to work.
Cons: So surprisingly, the cabin was dirty and the seat comfort was below expectation.
Pros: Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!
Cons: Old plane. Technology didn't work
Pros: Food was pretty good. Loved the Weiss ice cream bars
Cons: Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane.
Cons: 1 hour delay of departure
Pros: Flight time
Pros: check in went smoothly. helper was friendly and helpful.
Pros: We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!
Cons: Economy is still tightly packed with limited leg room considering the distance traveled.
Pros: Short flight
Pros: everything good
Cons: need new toilet
Pros: Spacious and comfortable bed.
Cons: The food wasn't that great. Average at best.
Pros: The main course
Cons: Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal.
Cons: Cabin temperature was really hot.
Pros: Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne.
Cons: Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold.
Pros: Service is always excellent
Cons: Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-(
Pros: Great service and comfort.
Cons: Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out .
Pros: Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything
Cons: All good
Pros: Seats, crew
Cons: Nothing else other than above
Pros: There was nothing to complain about..a very friendly staff, departure on time !
Cons: No newspapers and magazines on board !
Pros: Excellent crew services
Cons: Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full.
Pros: Boarding ok, timely departure. Food very good for plane food.
Cons: Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good.
Pros: friendly staff top Service top Inflight
Cons: new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft.
Pros: Non stop to HK
Cons: Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future.
Pros: Crew was friendly and whole on ground process was efficient.
Cons: Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard.
Pros: Crew service
Cons: Very old entertainment system. Poor screen visibility. Cramped
Pros: The on-board crew was polite and humble. Food served was delicious and the flight reached on time.
Cons: The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row.
Pros: New movies! Yes!
Cons: I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight.
Pros: Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way.
Pros: Just a generic flight. Had nice movies but nothing special.
Cons: I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight.
Pros: Singapore crew are on their feet and working for the entire flight. Great service!
Pros: Ice cream for snack? Heck YES. Variety of meals to choose from (i got hindu meal)
Cons: On the way to Korea, a stewardess keep taking my water away thinking i was done with it. It was very nice of her she tries to take trashes away, but it wasn't trash for me.
Pros: Great price
Cons: Food is not good
Pros: Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it.
Pros: my wife had injured her ankle on our trip. as a result she was walking with the aid of a cane. the crew anticipated her needs and asked her to board early without us requesting.
Cons: On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it.
Pros: The SIA crew is the most gentle and careful I have ever encountered.
Cons: The food is below average. The quantity is OK but the choices/taste in not matching the best airlines.
Pros: Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance.
Cons: I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing.
Pros: In-flight Entertainment. Orderly & on-time boarding.
Cons: Food selection was limited given we were traveling Economy class.
Pros: The crew is really the only thing making the flight enjoyable.
Cons: SQ800/805 are operated with "old" 777-200. The cabin is definitely not up to the Singapore Airlines standard. The IFE in particular is showing a very poor screen. And the food was, as frequently on SQ, below average.
Pros: I like that I could check in 2 suitcase and able to choose my sitting when it's available.
Pros: i was told i miss my flight by 5 min and and they told me they wil book mw next flight and gave me a phone number when i called the ph9ne number i was given they asked ms 1400$ more and that was for a week latter flight when i asked for atleast refund or flight cridet they dniede me and wasnt even want talk to me.
Cons: make it right by giving me my flight cdidet oroney back aince i was dnied.
Cons: The crew at check in was really inconsiderate and has given us false information! Despite of what documents were required and submitted I was not allowed to board the plane.
Pros: Boarding was smooth.
Cons: The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways
Pros: They help get passengers to seat and with their luggage
Cons: They insist to wake you up if sleeping to ask if you want to eat instead of leaving you alone!
Pros: The customer service and food were excellent.
Cons: Next time I will fly business class for more space and comfort.
Pros: So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality.
Pros: The crew very good and helpful
Cons: The crew are well organised
Pros: The entertainment was excellent, the seats very confortable
Cons: Some of the crew members where “to green”, perhaps a bit more of experience is needed.
Pros: Flight was fine
Cons: Did not serve vegetarian food even after repeated requests
Cons: I was moved from the front to the very back upon checking in at the gate due to "Weight and Balance" issues. I was able to move back to my original seat once in the air, but there was no forewarning of this even with advanced purchased tickets. Just a hassle since this flight was long and all I wanted to do was get some rest.
Pros: I got an aisle seat. Bathrooms were not bad in terms of cleanliness.
Cons: Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok.
Pros: Attentive service - woke me up before landing (as instructed) and served a meal.
Cons: Boarding on Doha was chaotic
Pros: The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on.
Pros: Same as above
Cons: Same as above
Pros: The flight from Doha to Beirut was not fully booked, we could move easily.
Cons: I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy.
Pros: Overall a good service with good food.
Cons: When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good.
Pros: decent leg room. the staff was accommodating
Cons: the brea was har. some of the food was overheated thus making it hard to eat
Pros: Hotel to freshen up was great idea
Cons: Visa took forever. Ended having only 2 hours at the hotel
Cons: Very old flight
Pros: I took advantage of the upgrade offer, and it was well worth it.
Cons: Too many mosquitoes, but I'm not sure how they could have stopped them coming on board.
Pros: - Service - Food Quality
Cons: - Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge
Pros: Very comfortable wii sleeping compartment
Pros: the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy
Pros: Helpful and friendly flight staff, comfortable business class seating that provided privacy and room for personal carry-on bag and toiletries.
Cons: No complaints.
Pros: I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent.
Pros: Crew and food
Cons: It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment.
Cons: Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke.
Pros: Boarding and crew were excellent.
Cons: Lack of information about the flight delay of 4hr 45 min apart from expected take off time.
Pros: There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane.
Cons: No internet and the food was mediocre at best.
Pros: Very nice. Everything was great.
Cons: Should use 380 craft
Cons: For 14 hours flight, we were given 1 meal and 1 snack ; that seems too little for a long flight. They didn't have whiskey, only beer and wine...really... I asked the flight attendant to put my cabin luggage in the space above the seats, because I am old and could not do it myself, and he first frowned and asked why....ridiculous
Cons: While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel
Pros: its a five stars trip in its services
Pros: All Qatar employees were friendly and helpful. A great flight!
Cons: We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast.
Cons: 1. rude staff - i stood in Jburg at the counter for 13 minutes (i checked my clock) while 8 staff ladies spoke among themselves in a myriad of languages. FINALLY one lady asked if i had been helped! I said no and she was clearly less than thrilled to be the one to help with my question. i literally just wanted to ask if my seat assignment was a window, middle or aisle, but it was like i was the bane of her existence and i interrupted their social hour. On my outbound flight (ORD to DOH) I also watched three staff members be beyond rude to guest after guest at the check in counter regarding baggage when they came forward to "re check-in" which was a new requirement for most people. There was a lot of general confusion on behalf of the consumers and the staff was NOT the least bit patient or helpful in explaining what they needed from us or why this flight had different procedures than normal. I still don't know why they were so fussy about baggage and made everyone re check in at the gate in fact. And they didnt do it to my baggage so i have no idea why they were so rude to some and completely left others alone. (didn't seem to have to do with size, carrying of electronics, i don't know?) 2. the physical flight - you changed my original flight time to something that was REALLY close for my connection from DOH to CDG, so you instead bumped me to a later flight without consulting me. it would have caused me to miss a connection flight I booked separately through EasyJet from Pairs to my home airport BIQ. I had to figure that out on my own. RUSH through Doha to make my 35 min connection and barely was allowed to board my onward Paris flight by the Qatar gate staff which was only cutting it close as a result of YOUR changes! Yet i was treated like i was somehow "late" and wouldn't be able to board ??? Again incredibly rude staff. Subsequently you lost my luggage because the connection was too tight. i landed on Friday and it didn't catch up to me until Tuesday. Not one person has said sorry or offered any restitution. And this is honestly what upsets me the most. I doubt anyone even reads this. pathetic. I work for a travel club and since Monday (so in 4 days) I have actively reached out to 4 clients to cancel and re-booked their Qatar airways flight to another carrier to get them to Johannesburg. They will be doing the same safari experience I did, but I will NOT recommend and book my clients on Qatar after my experience.
Cons: Luggage was lost
Pros: Truly give star service for business class
Pros: The crew was very friendly and everything else was very good and comfortable on the flight.
Cons: The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange.
Pros: The plane was neat, clean and the services was world class. I was made to feel at home with service always at my finger tips.
Cons: Nothing to report.
Pros: Seat leg room is very decent
Cons: very old planes with no wifi. Food overall was terrible. So called 5 star airline.
Cons: Only 1 meal on a six hr flight was stingy. - not even snacks. Unfriendly staff. No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft.
Pros: What they get right: The planes are comfortable and the flight attendants are attentive and kind. The price is okay, and there are plenty of flights from Doha to Manama.
Cons: What they get wrong- Taking the Doha to Manama flight is like riding the commuter bus from New Jersey to New York City in the U.S. You get there, but that's about it. The waiting area is too small for the number of flights and quantities of people processing through. Many passengers were sitting on the floor while awaiting their flights. Not classy. The boarding process is tedious, and, inefficient, with people cutting in line, others trying to re-negotiate seating while getting their boarding cards scanned, and others not allowing room for additional passengers on the bus that takes you out to the plane. They get on, and block the doorway, so that they can be the first off when we get to the plane. It seems like no one is interested in making this quick and easy, so we can leave on time. That's the other thing. How can a local airline, named for its country, not leave on time? We were delayed about 20 minutes, waiting on people. Just leave them behind! Stick to schedule!
Pros: I loved the hospitality and the smooth comfortable flight. The plane was full but there was enough space for everyone to relax comfortably during the flight.
Pros: Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar
Pros: The entire experience from booking, to checking-in, to the actual experience on board the flight were so smooth, I thought it was too good to be true. Turbulence usually makes me nervous, but I barely felt it on this flight. Finally and most importantly, on such a long-haul flight, the entertainment options were amazing,
Cons: The food and the Duty Free shopping selection could improve a little bit.
Pros: A380 - was amazing. Roomy and quite
Pros: Food and hospitality
Cons: No beverage service
Cons: Food availability a minor challenge but crew handled it very nicely.
Pros: There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised.
Pros: Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour
Cons: Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for.
Pros: Entertainment system
Cons: The food and the crew way of speaking to people
Pros: Everything Was Just Perfect
Pros: Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board.
Cons: The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever.
Pros: Professional staff
Cons: Cramped hot flight. Paid white a bit more than other carriers, as I was under the impression that seating would be comfortable, the food great, and beverage service would be frequent
Pros: The size of seats , the food and the service
Cons: The entertainment system had few glitches but workable ( flickering banners of the channel or sound, volume
Pros: All the teem all the services
Cons: No response when requested for help from flight attendants multiple times from SEA to DXB. Every time I have to walk to them for help.
Pros: The flight
Pros: I felt very pampered!
Pros: Emirates is everything we can wish
Cons: Leg space horrible. Wasn't even able to fold my legs just a bit, was stuck in one position resulting in severe neck pain.
Pros: The crew and attempt to help with anything I needed
Cons: Limited leg room for a big guy like me. My cancelled flight from Boston to phx was too long of a layover
Pros: I didn’t die in a plane crash
Cons: We were offered no form of refund, miles, or anything after a 6 hour layover. We paid for a hotel for the night (we should have landed at 1am) and instead landed at 7am, so we had to completely skip our hotel and had no sleep for the wedding the next day. We’re out of $120 for the hotel we already paid for and the staff gave us no help in form of compensation.
Cons: My entertainment system was not working and the crew wasn’t very helpful about it.
Pros: Very Kind
Cons: My seat assignment
Pros: Overall top service.
Cons: A little too directive, exemplified by ordering people to pull down their window shades, for my Americans can mentality. Otherwise great!
Cons: Emirates did not allow us to select the food preference as we had booked through a third party. They literally starved us for 14 hours as we r vegetarian and could not eat meat laden foods.
Pros: Crew was bored, never smiled, obviously not Enjoying their jobs. Food was no better than any other airline, Which means it wasn’t very good. My small carry-on bag was 2 pounds overweight so they made me check it, they weigh every bag. We were looking forward to our flight because we had been told by several people that emirates Airline was special… It was not.
Pros: Flight was on time
Cons: Crew was surly, never smiled. They all seemed very tired and intolerant of customers. Service was minimal. Food was tasteless and salty. Water was offered only once on a 14 hour flight. Aircraft was very cramped- no room to walk in the aisle without hitting the aisle seats. Overhead compartments were crammed full and it was very difficult to find space for a small bag.
Cons: They recently started charging unnecessary excess fees for overweight. I traveled from Seattle to Hyderabad via Dubai. I carried my cabin bag from Seattle with weight of 9kgs and purchased few duty free items of 2kgs(2 liquor bottles and1 dates box). They have asked me to pay $150 for excess weight. One passenger traveled from Houston with a bag of 11kgs. Items include 1 laptop documents and tablet. She didn't shop in Dubai. She was allowed in Houston but was charged $100 in Dubai for same weight.
Pros: I liked the service but the problem is carry on bags
Cons: Carry on bags they're taking my small bags I don't like it they did to cargo
Pros: Food and entertainment
Cons: Tiny seats. No leg room. No storage under the seats.
Cons: The seat that was booked is stand by seat and so much problems arose. Last missing the flight.
Cons: Booked an aisle seat in early April. Emirates reassigned me a middle seat, this on a 13.25 hour flight! Refused to rebook me back to original even though I showed them my original booking. Never Emirates again! Ever.
Pros: Emirates is still the best option for travel from Seattle to South Asia. Flight time is convenient and boarding process is flawless as always,
Cons: In flight meal service and staff attention is not the same as a few years ago. The fees on advance seat selection is ridiculous. After spending close to two grand on a return ticket, Emirates wants me to spend another 40 bucks each way to heya seat of my choice ?
Cons: It was delayed for 8 hours!!!
Pros: I like the food , yummy
Cons: I was in window seat. When serving food and beverages crew didn't give much concern.
Pros: Food is good
Cons: Need Indian tea
Pros: Good flight attendants.
Cons: The planes still seem dated on the interior, but entertainment system is expansive.
Cons: I found out that my payment was not verified as I arrived at the airport and I wasn't informed my email or any kind of way about it. It was a total disaster. Deeply disappointed. Regards
Pros: The air conditioning worked properly
Cons: You asked for a drink and they never return☹️
Pros: As comfortable as one could hope for a long haul economy seat.
Cons: I was expecting a ve
Pros: The staff was amazing, not perfect, but still very good. Even on the long leg from Seattle to Dubai after 14 hours they we're smiling, helpful and attentive.
Cons: The only thing I could say was not up to par was the food on both flights. The long legs food got me sick, and yes I was the only one so could have just been me, and the second the "sandwich" it seems they were not even trying.
Pros: Received a flight credit
Cons: Emirates overbooked the flight and we were bumped.
Pros: All went fine
Pros: I made it to my final destination safely
Cons: Not much overhead space for your bags, so we have to keep them at the bottom of our feet....i was travelling with a senior on a wheelchair and the idea of her going up and down the stairs into and out of the airplane wasnt so pleasing...the cabin crew could be easily mistaken for any other passenger becase of dress code...
Pros: Crew couldn't have been friendlier!
Pros: flight was empty so everyone had the chance to experience better treatment from flight attendants.
Cons: no complaits
Cons: Be sure to take your own water bottle with you on this long 14 hour flight. Both directions it seemed that the company approach to beverages was to serve as little as possible, perhaps to keep people out of the bathrooms. But the cabin air was so dry I could barely swallow at times one way drinking only what was provided, but the other way I noticed that my jet lag was greatly reduced when I carried and consumed an extra liter or two above what was provided. At one gate the security crew asked me to dump my water, but I had a small empty bottle with me that I could fill up at the spigot near the bathroom on the plane as needed.
Pros: Great food and entertainment options on this flight. I appreciated that the flight crew asked all passengers to close the window drapes so we could all sleep. The chairs in economy seem to lay back further than other airlines which made it more comfortable.
Cons: i would like to be upgraded I first class (for free)! :)
Cons: 19H i guess, window seat's screen was not working
Pros: I loved the hospitality and the attention to detail throughout the flight.
Pros: I was ready for a tortuous 14+ hour flight since I had a center seat in the very last row... But, I was pleasantly surprised. Enjoyed tracking the trip on the entertainment center and viewing outside on the cameras.
Cons: Navigating the entertainment system was a bit complicated and the touch screen didn't respond well to my touch.
Pros: Good overall experience.
Airlines flying from Washington to Colombo have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Washington to Colombo
Masks required on board, masks provided on flights from Washington to Colombo
Social distancing seating
Middle seats unavailable to book on flights from Washington to Colombo
Testing for antibodies, testing for symptoms for flights from Washington to Colombo
Waiving of change fees. Search flexible flights from Washington to Colombo