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Boarded a little late as they fixed a toilet, but still landed on time. Alaska drop bags process is a little like a cattle drive or bus process in Seattle, but the rest of the travel experience was great.

Flight was early and boarding the plane was flawless. The temperature on the flight was warm and my vent didnt work for air blowing. I only had a biscuit as a snack.

Uneventful, which is perfection in airline travel. Everything happened as it should and when it should. Flight was short so no food. I could have used the App to watch something but took a nap.

Was OK but my seat was way in the back(on a premium economy itinerary)

Alaska did a great job of accommodating my needs and treating me fairly. I appreciate their willingness to smile and be caring.

Alaska over booked a flight and we had to scrabble with two young children to try to reach Seattle for our connecting flight.

Flight was way over-booked and the turn over too fast from the last flight to the next. We had delays both ways due to storms -- not our trip but the one the plane had taken before us. Just seemed like poor time management. Shouldn't there be a slight buffer built into the schedule? And every seat was full to the detriment of loading.

Delayed 2-3 hours. We boarded one plane, then had to deplane, and board another. Got to Houston 2 hours after the scheduled time at 2 am CST.

Other than delays by two-three hours it was good.

We were delayed a bit due to late arrival at SeaTac. All was well until we reached Dallas and suddenly a weather storm cause the air traffic control people to stop landing in Dallas so we eventually diverted to Oklahoma City due to fuel concerns. We were never off the plane in Oklahoma City, but just waited for refueling and an opening to go onto Dallas. They were pretty clear most of the time about what was going on how much time was going to be required for this problem to resolve. They were honest about not knowing the details yet. That actually is helpful to me.

Delay from Atlanta to Tampa was simply unacceptable. Multiple delays led to us landing after 3am. Worst travel experience of my life

I somehow thought my food preferences was saved to my account— everything had dairy and couldn’t eat anything.

Comfortable seats. Nice service online. Short flight, so not a lot of time to enjoy.

The flight was done by SkyWest only WIFI no entertainment center are available on the CRJ

Everything worked smoothly, never had a concern with the flight from start to finish.

My flight was delayed by 4 hours in 30 minute increments. The gate agents were amazing but the communication was not. We were told that there was a maintenance issue but they didn't know what it was. That didn't inspire confidence. Then they said they found it and it was fixed and the pilot just needed to sign off. Then the pilot needed to talk to the other pilot from the arriving flight and we'd be fine. Then we were waiting for the pilot to call back. Then the maintenance issue wasn't fixed. Then they decided we were getting a new plane (why didn't they decide this earlier??). Fine. But then they announced we were changing gates AND terminals. And we were boarding in 20 minutes. So we all had to run to the new terminal gate. We could have taken off at that time, but we then had to wait for all the people who rebooked on a different flight to book this flight again. That took 30+ minutes because there was only one gate agent. When everyone ditched this flight, I saw it as an opportunity to upgrade to comfort. Delta, the greedy jerks they are, charged me $121. After their delay, their fault, their issues, couldn't even discount an upgrade. They only handed out $12 meal vouchers for the delay. I can't even get a snack from starbucks for that.

Love me some Delta. One of the few airlines to recognize and support veterans. Easy boarding, flight was on time and arrived early and the flight attendants were excellent on this flight.

We sat on the runway for over an hour before departure. That was unwelcome.

The Boarding process was great. Particularly since my wife and I require assistance. The flight attendants were amazing. We travel frequently; they honestly were a cut above. 😀

Crew was nice, meal was good. Entertainment had to be rebooted 3 times and still did not work. Turns out there was residue on screen, it needed to be cleaned to prevent the touchscreen buttons from continuously activating. I had entertainment for the last 45 minutes of a 5 hour 45 minute flight. Really unacceptable for first class. Flight attendent indicated your cleaning solution creates this problem. Seems as if this is widely known, you should be using a different product or cleaning better. Really really disappointing which simply added to the wi fi on your planes with reliably never ever works.