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Flight Deals
Book Cheap Washington, D.C. to Bali Plane Tickets
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Washington, D.C. to Bali that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.
Recent round-trip flight deals from Washington, D.C. to Bali
Mon, Mar 1 - Tue, Mar 9
8:05 pm - 3:25 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
30h 20m2 stops Doha Hamad Intl Kuala Lumpur Intl
6:50 pm - 3:55 pmDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
34h 05m1 stop Doha Hamad Intl
$1,010Qatar Airways
Sun, Jan 24 - Sun, Jan 31
8:05 pm - 6:25 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
33h 20m2 stops Doha Hamad Intl Kuala Lumpur Intl
6:50 pm - 3:55 pmDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
34h 05m1 stop Doha Hamad Intl
$1,014Qatar Airways
Thu, Feb 4 - Wed, Feb 24
11:50 am - 10:25 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
45h 35m1 stop Incheon Intl
11:50 pm - 9:50 amDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
23h 00m1 stop Incheon Intl
$1,066Korean Air
Wed, Feb 3 - Tue, Feb 23
11:50 am - 10:25 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
45h 35m1 stop Incheon Intl
11:50 pm - 9:50 amDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
23h 00m1 stop Incheon Intl
$1,066Korean Air
Mon, Mar 1 - Tue, Mar 9
7:15 am - 11:55 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
27h 40m2 stops Salt Lake City Incheon Intl
11:50 pm - 9:12 pmDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
34h 22m2 stops Incheon Intl Atlanta Hartsfield-Jackson
$1,077Delta
Tue, Feb 2 - Mon, Feb 22
7:17 am - 11:55 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
27h 38m2 stops Minneapolis St Paul Incheon Intl
1:20 am - 11:51 pmDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
35h 31m2 stops Incheon Intl Seattle/Tacoma Intl
$1,077Delta
Thu, Nov 12 - Sun, Nov 22
6:00 am - 5:40 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
46h 40m2 stops Los Angeles Hong Kong Intl
6:50 pm - 5:30 amDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
47h 40m2 stops Hong Kong Intl Los Angeles
$1,157Multiple Airlines
Thu, Nov 12 - Sun, Nov 22
6:00 am - 5:40 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
46h 40m2 stops Los Angeles Hong Kong Intl
6:50 pm - 11:09 pmDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
41h 19m2 stops Hong Kong Intl Dallas/Fort Worth
$1,157Multiple Airlines
Thu, Jan 28 - Tue, Feb 2
2:25 pm - 10:15 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
42h 50m1 stop Abu Dhabi Zayed Intl
6:45 pm - 9:00 amDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
27h 15m1 stop Abu Dhabi Zayed Intl
$1,162Etihad Airways
Wed, Nov 11 - Tue, Nov 17
2:25 pm - 10:15 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
42h 50m1 stop Abu Dhabi Zayed Intl
6:45 pm - 9:00 amDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
27h 15m1 stop Abu Dhabi Zayed Intl
$1,180Etihad Airways
Recent one-way flight deals from Washington, D.C. to Bali
Fri, Nov 27
11:35 pm - 12:35 amIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
60h 00m3 stops Incheon Intl Bangkok Suvarnabhumi Phuket City
$491Multiple Airlines
Wed, Nov 25
11:35 pm - 12:35 amIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
60h 00m3 stops Incheon Intl Bangkok Suvarnabhumi Phuket City
$491Multiple Airlines
Wed, Jan 13
6:01 am - 11:55 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
28h 54m2 stops Detroit Metropolitan Wayne County Incheon Intl
$586Delta
Wed, Jan 13
6:00 am - 11:55 pmDCA Washington, D.C. Reagan-National-DPS Denpasar Bali Ngurah Rai
28h 55m2 stops Detroit Metropolitan Wayne County Incheon Intl
$586Delta
Wed, Jan 13
9:00 am - 10:25 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
48h 25m2 stops Atlanta Hartsfield-Jackson Incheon Intl
$589Korean Air
Wed, Jan 13
6:00 am - 11:55 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
28h 55m2 stops Atlanta Hartsfield-Jackson Incheon Intl
$589Korean Air
Tue, Dec 29
2:25 pm - 10:15 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
42h 50m1 stop Abu Dhabi Zayed Intl
$704Etihad Airways
Fri, Jan 15
2:25 pm - 10:15 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
42h 50m1 stop Abu Dhabi Zayed Intl
$722Etihad Airways
Tue, Dec 29
9:20 pm - 8:05 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
33h 45m1 stop Istanbul
$723Turkish Airlines
Wed, Jan 13
9:20 pm - 7:30 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
33h 10m1 stop Istanbul
$723Turkish Airlines
Recent last minute flight deals from Washington, D.C. to Bali
Mon, Nov 2 - Tue, Nov 17
2:25 pm - 10:15 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
42h 50m1 stop Abu Dhabi Zayed Intl
6:45 pm - 9:00 amDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
27h 15m1 stop Abu Dhabi Zayed Intl
$1,142Etihad Airways
Mon, Nov 2 - Mon, Nov 9
6:00 am - 3:20 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
44h 20m2 stops Los Angeles Hong Kong Intl
4:30 pm - 11:30 pmDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
44h 00m2 stops Hong Kong Intl Dallas/Fort Worth
$1,157Multiple Airlines
Wed, Nov 4 - Mon, Nov 9
6:00 am - 5:40 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
46h 40m2 stops Los Angeles Hong Kong Intl
4:30 pm - 11:30 pmDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
44h 00m2 stops Hong Kong Intl Dallas/Fort Worth
$1,167Multiple Airlines
Wed, Nov 4 - Tue, Nov 10
2:25 pm - 10:15 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
42h 50m1 stop Abu Dhabi Zayed Intl
1:35 am - 9:00 amDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
44h 25m1 stop Abu Dhabi Zayed Intl
$1,184Etihad Airways
Mon, Nov 2 - Mon, Nov 16
8:05 pm - 6:25 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
33h 20m2 stops Doha Hamad Intl Kuala Lumpur Intl
12:35 am - 3:55 pmDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
28h 20m1 stop Doha Hamad Intl
$1,239Qatar Airways
Sun, Nov 1 - Mon, Nov 16
8:05 pm - 6:25 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
33h 20m2 stops Doha Hamad Intl Kuala Lumpur Intl
12:35 am - 3:55 pmDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
28h 20m1 stop Doha Hamad Intl
$1,239Qatar Airways
Thu, Nov 5 - Thu, Dec 3
5:59 pm - 11:55 pmDCA Washington, D.C. Reagan-National-DPS Denpasar Bali Ngurah Rai
40h 56m2 stops Salt Lake City Incheon Intl
1:20 am - 10:41 pmDPS Denpasar Bali Ngurah Rai-DCA Washington, D.C. Reagan-National
34h 21m2 stops Incheon Intl Atlanta Hartsfield-Jackson
$1,270Delta
Sat, Oct 31 - Sat, Nov 7
6:32 pm - 11:55 pmDCA Washington, D.C. Reagan-National-DPS Denpasar Bali Ngurah Rai
65h 23m2 stops Atlanta Hartsfield-Jackson Incheon Intl
1:20 am - 12:40 pmDPS Denpasar Bali Ngurah Rai-DCA Washington, D.C. Reagan-National
48h 20m2 stops Incheon Intl Boston Logan Intl
$1,277Korean Air
Mon, Nov 2 - Mon, Nov 16
7:40 pm - 11:55 pmDCA Washington, D.C. Reagan-National-DPS Denpasar Bali Ngurah Rai
39h 15m2 stops Atlanta Hartsfield-Jackson Incheon Intl
1:20 am - 9:47 pmDPS Denpasar Bali Ngurah Rai-DCA Washington, D.C. Reagan-National
33h 27m2 stops Incheon Intl Atlanta Hartsfield-Jackson
$1,330Korean Air
Thu, Nov 5 - Fri, Dec 4
2:30 pm - 7:30 pmIAD Washington, D.C. Dulles Intl-DPS Denpasar Bali Ngurah Rai
40h 00m1 stop Istanbul
9:10 pm - 7:25 pmDPS Denpasar Bali Ngurah Rai-IAD Washington, D.C. Dulles Intl
35h 15m1 stop Istanbul
$1,424Turkish Airlines
Booking Insights
KAYAK's insights & trends for Washington, D.C. to Bali flights
Get data-powered insights and trends into flights from Washington, D.C. to Bali to help you find the cheapest flights, the best time to fly and much more.
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How much is a round-trip flight from Washington, D.C. to Bali?
This analysis is based on the cheapest round-trip price found on KAYAK in the last 12 months by searching for a flight from Washington, D.C. to Bali departing in March.
Flight prices are below average for this route right now.
Flights to Bali from Washington, D.C. usually cost between $1,106 and $1,349 in March.The lowest price found in the past 5 days was $1,010 on Qatar Airways (Mar 1-Mar 9).
What is the cheapest month to fly from Washington, D.C. to Bali?
To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Washington, D.C. to Bali, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.
The cheapest month for flights from Washington, D.C. to Bali is November, when tickets cost $1,148 (return) on average. On the other hand, the most expensive months are July and May, when the average cost of round-trip tickets is $1,666 and $1,566 respectively.
How far in advance should I book a flight from Washington, D.C. to Bali?
To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Washington, D.C. to Bali, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.
To get a below average price on the flight from Washington, D.C. to Bali, you should book around 1 week before departure. For the absolute cheapest price, our data suggests you should book 24 weeks before departure.
Good to know
Low season | January |
|---|---|
High season | July |
Cheapest flight | $491 |
FAQs - booking Bali flights
Top tips for finding cheap flights to Bali
Reviews of the top 5 airlines serving from Washington, D.C. to Bali
See real verified KAYAK customer reviews for airlines flying from Washington, D.C. to Bali. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
8.4
Korean AirOverall score based on 1219 reviews
8.3Comfort
8.2Entertainment
8.7Crew
8.5Boarding
8.1Food
Airline reviews
The crew was great. There was no wifi The cabin temperature got very hot Seat was uncomfortable
6.0 GoodAnonymous, Oct 2026
The crew was great. There was no wifi The cabin temperature got very hot Seat was uncomfortable
AAAAHHHH... It was shocking in a very positive way, the attention to detail, the courtesy, the manners of all personnel on board, the constant honest smiling. You can see and feel they take pride in all they do no matter how trivial. The plane in general was very comfortable. I can't wait to do it again
The boarding process was efficient and quick. The seats were comfortable. The food was good. The service was excellent. We had a lovely flight from Seattle on Korean air
Flight crew was fantastic. The aircraft was meticulously cleaned at all times. The crew was continuously checking to see if the passengers were ok.
They were trying to get people to check luggage because the over head compartments were full but when we boarded there were lots of empty places that people could have put the luggage.
It was good, I liked the self-serve snacks but it was a little difficult to get the alcohol, which is understandable since I wouldn't want kids sneaking it.
Friendly flight attendants and gate agents. Very clean plane and food was good!
Best service I’ve ever had Flight attendants are nicely dressed and look very professional
It would be better if flight crew can clearly communicate in english. But they are kind and accommodating. Food is good, especially the sandwiches on the self-serving snack trays. They are better than the ones served. Boarding was organized.
The flight crews were extremely professional, helpful, and courteous. Departure and arrival times were accurate. No delay. I will use K airline again. Thanks
delayed take-off, then had to circle in air for awhile, wi-fi did not work, then the cabin got extremely hot multiple times and the luggage was at wrong carousel at LGA. In addition, plenty of overhead space so they checked bags too early. Horrible flight.
WiFi only works on about 75% of my Delta flights. I rarely fly SW, but their WiFi works 100% of the time and is easy to connect. On my DL flight from DCA to BNA today, I try to connect to WiFi for about 30 minutes, but I gave up. I have a lot of work to do, and I lost two hours today. Very frustrating.
I don't know why the crew decided to board 15 minutes early without informing anyone not at the gate. Why would you have the app send a notification that we're boarding on time, instead board early, and then rush me to the gate. Then have me check my carry-on when I specifically packed my bag as to not do so.
Long delays at both DCA and MSP; Crew did not keep us informed (or very little). Airplane was showing signs of heavy use (not up to Delta standards). Food options for Business Class have dropped in quality. After landing we sat on tarmac for maybe 25 minutes with no provided chance to use the bathroom and crew did not tell us what was going on or give an estimated time to expect to be at a gate.
Flight was delayed for about an hour but overall good experience
The gentleman at the gate I think his name is RIE was exceptional
This flight was no comparison to our prior flight. I'm thinking it all has to do with the age of the aircraft.
2 of the seats in row 31 the entertainment system was not working, and one seat the tray table did not go all the way down. Flight arrived early and departed on time which was great.
Waited at the usual crowded gate at DCA where one ends up standing up because there aren't enough seats.
Delayed take-off. Very small plane so very scary with lots of bumps during the flight. Would never fly Delta on short flights in small 80 seaters plane again! Felt relieved when landed.
When getting to our seats a blanket, headphones and pillow where there already. The food was very good and plentiful. I liked when they came around w/hot towels to freshen up with. Slippers, socks and an eye mask was a nice surprise. My husband and I have mobility issues and the transporters were absolutely wonderful and helpful w/the wheelchairs at each stop. Getting from one gate to the next they were a blessing.
Staff at the airport wasn't helpful or friendly. Probably the worst airport experience I have ever had, going and coming. The staff on the plane was better. Still not super friendly or personable. However, they were not rude like airport staff. They ran out of certain menu items. Maybe could have been prepared better? Overall just ok.
the cabin was kept too hot. couldn't sleep as a result
Crew were unfriendly, touch screen for movies didn't work very well, seats were tight and uncomfortable
Awful seating. Bad food. Staff only have one bottle of water and no cans.
Worse worse worse, i would not recommend this airline to anyone. Istanbul airport maybe State of the Art facility but staff is rude, only works if they get tips, and they push you to give tips even though my family had spent $50 in tips. Airline staff doesn't speak english so you really can't understand them. It was a nightmare travelling with Turkish. Never again.
My flight was canceled 1 minute before boarding. The customer service was owful, no one could tell us what was going happened. I spent 30hrs instead of 15 from Washington DC to Brussels. No apologie or help
Boeing 777 is a bad choice for a such a long flight.
I wouldn't know what the flight was like. AI canceled my flight reservation!! There's no way to speak to an actual human to fix the issue! NEVER AGAIN! ALWAYS BOOK YOUR FLIGHT DIRECTLY WITH THE AIRLINE NEVER GO THROUGH KAYAK OR JUSTFLY.COM!!
I’ve been traveling for 20 years. I tried Turkish airline for the first time horrible horrible service and it would be my last time even if I get offer for a free ticket, I will not accept it. They have races and the worst Flight attendant
The flight went great. Of course sleeping is always a challenge for me when sitting up but there’s nothing they could’ve done about that. All went as great as it could’ve. Food great, friendly flight attendants and good entertainment.
We flew with Qatar Airlines before (2021) , the service was much better than this time, the flight attendants were not very friendly and cheerful . One of the attendants asked the person setting next to me (by the window) are you Mr. ……, if you may need any thing to let her know . I asked for a dinner meal with beef , she said, we are out, only chicken is available, then she said wait I may get you one with beef, she came back and gave me chicken. Then she gave the gentleman next to me the beef meal . The bathrooms were left dirty and full of overfilled paper tissues, urine every where on the floor and on the toilet seat . Qatar Airways has an excellent reputation and deserves better . Thank you 🙏
Horrible horrible plane for such a long flight. I thought Qatar was a reputable airline. Was proven so wrong. Never again…:-(
Qatar Airways has consistently set a standard in my mind that very few airlines manage to sustain, and once again, this journey in Economy Class lived up to that expectation. As an avid globetrotter who travels extensively for work, I experience many airlines, service cultures, and levels of hospitality. Yet there is something reassuringly consistent about Qatar Airways. It is not simply the onboard service, but the entire experience: the professionalism, courtesy, warmth, attentiveness, and genuine sense of hospitality. The cabin crew are exceptionally well trained, composed, aligned, and polished in their delivery, yet their interactions rarely feel mechanical. They remain remarkably courteous while retaining a genuine human warmth and an apparent eagerness to assist. On almost every Qatar journey, there are individual crew members who somehow manage to stand out and make the experience even more memorable. What I value most is the consistency. Qatar Airways has established a certain benchmark of expectation for me and, over many journeys, has never underdelivered against it. There is a sense of confidence and ease that comes with boarding a Qatar flight because I know the overall experience will be thoughtfully delivered. For someone who spends a considerable amount of time travelling, that peace of mind matters enormously. Qatar Airways remains one of the airlines I genuinely enjoy flying, not because of any single aspect of the service, but because of the complete package and the remarkable consistency with which it is delivered. The only disappointment on this occasion was that my luggage did not arrive with me at my final destination in Kolkata (CCU), following my journey from Seattle (SEA) via Doha (DOH). Unfortunately, the baggage was delayed in Doha. A baggage exception report is already on file with the local airport team in CCU. Given the confidence Qatar Airways has built with me over the years, I remain optimistic that they will once again live up to that expectation, work their magic, and reunite me with my luggage within the next 24 hours. Looking forward to a swift resolution and, notwithstanding this final hiccup, another thoroughly enjoyable Qatar Airways journey.
Mediocre movies Too cold Didn’t have extra blankets Check in was too long (60-70 min coming 3 hours early) Breakfast was terrible Great WiFi however And smooth ride Dinner was decent
Food was absolutely pathetic. I wasted so much food which I thought was inedible. I also loathe the inflight entertainment system which has very little content
The flight was good but my neighbor had the vent open full power for the whole flight and because the air was blowing from the side instead of from the top and I got very cold and ended up with a sore throat.
Bag check in at DC was slow. Boarding process was slow more due to customers unfamiliar with how to board properly. Food and service was excellent!
The hindu meal food did not taste good. Also the seats were not comfortable as compare to other airlines
The first and longest leg, Washington to Doha, was in a 777 that was very loud. This was an older aircraft. The second leg, Doha to Delhi, was in a much newer aircraft, an A350 and was very substantially quieter. The service was good on both, though as always, the crew leaves you trapped with your meal tray for a really long time. Additionally, the flight crew seemed inordinately afraid of turbulence, keeping the seat belt sign on for long stretches when there was barely noticeable turbulence.
The first segment from Atlanta to Abu Dhabi was fantastic, but we got downgraded to a different aircraft from Abu Dhabi to Delhi. We were supposed to be on a flatbed business class when we booked it but just about one week before travel, we were changed to A321 Neo, which just has old-fashioned business class seats that recline but don’t go flat. While I fully understand that sometimes these changes have to be made for operational reasons, but I asked for some credit or compensation for that and I did not get any anywhere with that
Luggage jandling sucks. I arrived in BLR india on 15th and luggage was delivered today 19th. I came for a business trip everything got screwed up. Poor communication. APP kept saying mishandles in BLR. It never reached BLR. I had air tag which showed luggage was in Germany. I could not reach anybody other than the airpprt people. They had no clue and asked me to call etihad. In India etihad number wasnt working.i had to call US number and that person was the only person who seemed to help. They kept me in dark. No communication or email till i spoke to the person in US.i have flown many airlines but never had this experience. For me this was first and will be last in etihad. Very bad.
Awful , hidden charges for the luggage was a very awful thing, very much a scam , booking the flight thinking the luggage was included was definitely a scam , then the girl that was taking my luggage Ayrlease the airport was an absolute awful , telling me if I don’t have money to take my luggage with me I can just throw it away , how professional, NEVER AGAIN .
Connection booked by Etihad was delayed and upon arrival to counter they closed it and denied boarding although there was still 15 minutes to go . Manager Karen was very rude and did not want to listen seems there as overbooking and canceling boarding was the only solution..
Doubled charged me for luggage and lost $520, dug much into my travel budget.
Dear Team, I purchased a full travel package that included 2 checked bags through you and JustFly. However, when I arrived at the airport, my ticket showed 0 checked bags. Since I was traveling internationally to India with 2 bags, It was a $200 per bag at the counter, which was extremely disappointing. For an international trip, why would I ever choose a no‑bag option for only $20–$30 less? This seems like an error in the booking process, and I am requesting clarification and a resolution. I have called JustFly and on phone for 1 hr :53 min and they couldn't help till I show some kind of proof etc which isn't possible but besides that love your service and using it for years !
Awful the whole airline arrived to check baggage and board our flight and the airline desk was closed where none of the passengers could check in baggage, asked for a supervisor and was refused a supervisor, called the airlines from the airport and they refused to refund the flights for their actions in the airport, Etihad and Garuda Airlines absolutely horrible customer service all the way around.
I had a terrible experience checking in at the airport for my flight. I booked my ticket initially through Kayak while it was promoted as a ticket that offers a carry on and 2 suit cases. (I have a screen shot as a proof of it) I selected it to buy three tickets and paid online. Couple of minutes later airfare assist which is the OTA offering the ticket called me saying My card declined. So I used a different card that went through. I was surprised that they increased the price ticket by a $167. They said the ticket no longer exists and because my card declined I had to buy a new one. So I did. The day my family and I were traveling I could not check in and when I went to the airport I was shocked to be told my ticket had no bags allowed and must pay $200 per bag for three people 6 bags mean I have to pay $1200. I called the travel agency as I feel I was scammed the confirmation didn’t say anything about the bags and they never told me the new ticket doesn’t not include any bag so they changed it after I selected it on your app without informing me. Very sneaky. The travel agency said they will reimburse me only for one bag person. Which means I still paid $600 I still feel very disappointed to pay such an expense. I have always used Kayak to buy my flight tickets and telling everyone how good your rates and app are however after this I feel I was mislead and paid more for something I should not have to. You allowing such an agency on your platform will surely hurt your reputation and level of integrity. I have all the proofs from the screen shot to the confirmation email from them, the or email offering to reimburse o e bag per person and the $1200 bag fees receipts that I paid on the desk. I must be refund the full amount and I look forward to your response.
Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though
Boarding was quick and efficient. Ground staff were pleasant and courteous. Food was tasty, portions were good for me. Food containers kept slipping on the tray. Tray would look better with an anti-skid tray mat. I had the bulkhead seat which was very uncomfortable for couple of reasons. Aircraft is designed with no throughput to move across aisle to aisle. Passengers kept jumping over my legs to get from one side to the other to use the toilet. Secondly I had a mother and 9 month baby next to me. Mom had to hold baby for 12 hours in her lap as he did not fit into the bassinet. Half the baby was on my lap during the flight. Aircraft temperature was very cold - light attendant said it was the central cooling and nothing could be done about it. Movie selection was very poor old and outdated.
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