WAS - NEV
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Top airlines flying Washington to Newcastle
Scores according to KAYAK customer reviews
Pros: "Wonderful crew, very prompt schedule"
Pros: "The crew was nice and the entertainment was great!"
Cons: "Paying for bags!"
Pros: "Counter staff were friendly and helpful"
Cons: "Flight was delayed 4 hours; changed airlines to make it to Boston in time for an important family surgery"
Pros: "Great service everything on time"
Cons: "Freezing on the flight"
Pros: "For a short flight they even serve snack and drink. On time departure."
Pros: "Just a regular flight"
Cons: "Flight was supposed to leave at 12:50pm. We were delayed until 3:30pm. I was scheduled to be at work from 4 to 7"
Pros: "Love the live TV, unlimited drinks and snacks and ultra courteous flight attendants."
Cons: "That we were delayed by 90 mins."
Pros: "Good entertainment"
Cons: "Four hours late"
Pros: "They were super attentive !"
Cons: "Seat would barely recline, and that was barely any leg room. Awful."
Pros: "Boarding started early, finished early, and we were able to take off early, thereby arriving early"
Pros: "Lots of legroom , free drinks, great bad of fancy chip. And importantly free carry-on and np hidden fees. Love JetBlur"
Pros: "TSA pre check!!!"
Pros: "More leg room compared to a. very uncomfortable United flight I took with no leg room"
Pros: "My flight was a little over an hour so it was quick, but the crew was great. We got complementary drinks and snacks despite the short journey. The plane had TVs on the seatbacks for those who like the entertainment!"
Cons: "My only complaint is the flight delay, caused by a malfunctioning AC, but that’s not the airline’s fault. The pilot got us there only 20 minutes later than scheduled despite being delayed by more than 30 minutes."
Pros: "The flight was fine"
Cons: "All the planes are extremely delayed"
Cons: "I came to the airport 11:30am asked to rebook for earlier flight which wasn’t possible unless 75$ charged. I decided to wait till 4:16pm departure that ended being 3:50 am the next day. Meanwhile it took several hours to receive water and pretzels, pizza finally came after 9 hr wait(which gave me heartburn). Ground crew disorganized feeding us excuses of weather (wx) which initially was a landing gear problem for first 1.5 hr delay then again WX and ATC not assigning a route(while other airlines departing no problem) then crew timed out then no plane & again waiting for crew...Seriously? What a management!!! Reading comments below this keeps repeating however this was about 13 hours delay. This company should quit!"
Pros: "I sat at the back of the plane and the flight attendants were great."
Pros: "May have slightly more legroom than other airlines."
Cons: "Departure was 1 hour late. Flight attendant announcements were inaudible. Service of refreshments was abrupt and unfriendly compared to other airlines."
Pros: "Great crew on and off the plane. Appreciate the snack and TV choices. Seatbelt fit!! Thank you!!!"
Pros: "Boarding was easy and fast; the planes were almost *exactly* on time both for departures and arrivals! Staff was friendly. I have absolutely no complaints!"
Cons: "Can't think of anything. :)"
Pros: "On time departure. On time arrival. Friendly stewardesses, good food service and free wifi."
Pros: "The flight was smooth and the crew was very friendly."
Cons: "Movie selection was very slim and could not get my seat to recline."
Pros: "Very comfortable. Zero turbulence. Great crew."
Cons: "The lack of food options, but that is on every airline."
Pros: "Ease of boarding"
Cons: "Delay in getting bag"
Pros: "The flight was delayed due to some maintenance issues. Staff were friendly calm and helpful to the extent they could be with something out of their control. The company rerouted a different plane to take us since ours was going to be so late, turning a 2 1/2 hr delay into just a 1 hr delay. Boarding was super efficient, in flight service excellent. They comped us our headphones because of the delay, a nice touch. This is my 3rd great customer service experience with JB in as many months (the other 2 involved waiving charges to change flights, once gor me when I was suddenly ill, and for my cousin, when a changed circumstance made her need to travel on a different day, alone with 4 kids). Between Kayak and JetBlue app I got very frequent updates on flight status, but gate staff also were there and informed us in person."
Pros: "Free snacks and tv"
Pros: "There was no entertainment on my leg from DC to SJU nor from SJU to STX. No power outlets for charging phone either"
Cons: "No entertainment nor power outlets"
Cons: "DCA boarding crew were very cranky. Left a bad taste in my mouth. Never realized just how small these seats are until this flight, stuck in the middle of two men. Battle to use the armrests, someone kept passing wind and lots of turbulence. Paid full price for this miserable flight."
Pros: "I liked the kind employees and snacks on the plane."
Cons: "The 2 hr delay"
Cons: "It only was a stinker because 40 min delayed which made me miss my bus home , so now stuck for an hour : ( . Flight and crew were fabulous !"
Pros: "The fact that there was barely anyone on the flight"
Cons: "I had a great flight! No complaints! I didn’t use I flight entertainment, so I can’t recommend either way. The food was good, but I did purchase it. Hence the 4 stars."
Pros: "On time funny staff."
Cons: "My husband & I were in Row 5 & in last boarding group. When we got to our seats, all of the overhead bins were filled all the way back to Row 8. So, we put our suitcases up there. When we landed, we had to wait for everyone to get off the plane to be able to go back to those bins. And someone had already exited the plane with my husband’s suitcase. Their suitcase was left. We spent an hour with Suitcase Services, but could not find out who took my husband’s suitcase. (No ID inside theirs) I recommend that you board lower numbered rows first so that people in the back rows don’t take the front bins!"
Pros: "punctual in taking off and landing, new planes, comfy seats in the smaller aircrafts, not cramped, I like that, friendly "cabin" crew. I like a lot."
Pros: "Service and comfort"
Pros: "I thought almost everything about the flight was great (lots of leg room, courteous staff, nice entertainment, short flight even arriving slightly early."
Cons: "The only thing that I wish was different was that they had a vegetarian food option available"
Pros: "I'm tall so the extra leg room was good for me."
Pros: "The staff was so friendly. They accommodated a bachelor party's request to collect wedding advice from fellow passengers on a napkin and recognized a few birthdays. The stewardess making the announcements was very genuine in her well wishes and being part of everyone's day."
Cons: "40 min taxi time but not much we could do about that."
Cons: "I've flown from Reagan National (DCA) to Boston Logan (BOS) twice in the last two months, and each time was delayed by 2-3 hours. Why? I understand that Logan has runway construction, but I was flying on Friday night one time, and Sunday night last time. Is the construction still going on such that they don't know a day before my flight that it's going to be delayed by hours? Come on!"
Pros: "We had to make a flight change due to bad weather in FL. It was done quickly, efficiently and at no cost. Wow, what service!"
Pros: "Friendly staff, love boarding from back to front. Clean plane"
Cons: "There were some delays taking off but the pilot was really transparent and it ended up not being severe at all."
Pros: "Everything was on-time, comfortable and quick."
Cons: "Minor issues: the wifi was useless and the I wished that the TV had closed captions."
Pros: "The crew and comfort were great"
Pros: "As always, I genuinely prefer flying on JetBlue & this flight (once we actually took off) was fine."
Cons: "The flight was several hours late departing - not a usual occurrence for JetBlue!"
Pros: "Your employees are happy."
Pros: "Excellent overall service."
Pros: "The boarding process went quickly an smoothly and it was a pleasant shirt flight."
Cons: "The taxiing at Chicago took a long time"
Pros: "Pre-selected seats and in flight WiFi/entertainment"
Pros: "Arrived early. Airline offered free bag checking when plane looked full"
Cons: "Size restriction on personal item was smaller than other airlines, causing me to use a smaller backpack than I would have prefered."
Pros: "My seat neighbors were friendly. I didn't take a look at the provided entertainment since I had had to wake up at three in the morning."
Cons: "As far as refreshments are concerned, I wish there was a bit more variety in the provided snacks, and the drinks cart came more often."
Pros: "Flight attendants were pleasant."
Cons: "No snack or drink was offered."
Cons: "At the plane door, the crew had me check a carry-on bag, saying they had no more room in the plane. When we got off the plane, others were pulling two and three items out of the overhead storage compartment."
Pros: "Seat was comfortable"
Cons: "Seat too narrow and not enough leg room"
Pros: "The flight attendants were courteous. Boarding was quick and seamless."
Cons: "The room was very tight and seems like we were shoved into a plane and into our seats if if we were cattle. Flight was as expected dull and uncomfortable."
Pros: "Short flight, so no food or entertainment"
Pros: "Despite delay, pilot made up time in air and we made our connection in Denver. Advice to download United app for free entertainment ahead of takeoff meant we didn't miss the chance to offer movies to our kids on flight. In-flight crew was incredibly friendly/helpful."
Cons: "Gate attendant was INCREDIBLY unfriendly - made no eye contact or completely ignored our verbal greetings/thanks during early boarding w/ our young child. Delayed an hour out of Baltimore, we were worried we'd miss our connection."
Pros: "I usually don't fly with unites but based on there standard services I can see why. They are on the equivalent of spirit but more expensive."
Pros: "My seat"
Pros: "Kindness of employees. Bathroom was mostly tidy. Pilot was good."
Cons: "Surprise check bag fee even though it was small carry on and I had no other carry on. Happened both ways for total of $50. Felt like I was taken advantage of. You had to pay for any entertainment. Only food was a tiny bag of pretzels for a 6hr flight. Also maintenance delay."
Pros: "I thank you for your excellent service!"
Cons: "Everything was very nice!"
Pros: "Departure and arrival were on schedule."
Cons: "We booked a flight on ANA Airlines specifically for our trip to Japan. However, upon arriving at the airport to board our plane we discovered the flight was operated by another carrier. Out intent and desire was to fly on ANA."
Cons: "When sitting straight up in the seat, my knees hit the seat in front of me. United seems to be making the space between each seat terribly close."
Cons: "Employee deleted my reservation"
Pros: "Excellent attentive care."
Cons: "My first 5 hour long flight did not have a complimentary snack."
Cons: "Delayed and got downgraded without refund of difference"
Pros: "This leg of my journey was fine. Sat in the middle seat. Was able to sleep most of the way."
Pros: "Great customer service.. Comfortable flight and smooth landing!"
Cons: "Paying for one check in bag..."
Pros: "Good crew"
Cons: "The usual. - crowded, smelly"
Pros: "The flight left on time, arrived on time, no problems"
Cons: "The 3 hour layover."
Cons: "I never made it on the flight due to weather conditions they couldn't even hold the flight, and then when I have to get my own accommodations had to pay for my own hotel that is not cool"
Pros: "Crew was fantastic!"
Cons: "Nickel and diming on everything. Bring back free pillows/blankets at the very least."
Pros: "Loved it."
Pros: "Staff was uniformly helpful and polite. I travel w a scooter and they were helpful coordinating its transport."
Cons: "This flight was 2+ hours delayed. We were repeatedly told that it was due to weather in Chicago. I don't understand that. The weather was fine in Chicago and flights from BWI to Chicago Midway on other airlines were on time. I felt that this was a fabricated eccude."
Cons: "Under the coordintation of United airlines the commute flight from BWI airport to Newark was delayed causing me to miss the next flight to San Juan."
Pros: "They worked hard to try and get people to their connecting flights since there was a delay"
Cons: "They were overbooked They delayed my flight by about 20-30 minutes"
Pros: "It was non stop and got there earlier"
Cons: "Flying... just don't like flying"
Pros: "The plane left on time, the morning after a huge storm that stranded thousands."
Cons: "The seats and sharing the row with an extremely overweight woman."
Pros: "The accuracy"
Cons: "The chairs"
Pros: "Friendly staff. Delayed departure but closed the gap with just a few minutes late arrival."
Cons: "No cookies. You guys should have cookies"
Pros: "the fact we could get tv & movies on our own devices and watch our own choices"
Cons: "Very hard to get it working, not enough choices. I don't watch "stupid comedy" or slasher stuff or news. I look for uplifting, "family" fare. Couldn't get Creed to play, tried on 3 flights"
Cons: "Not enough leg room for tall passengers"
Pros: "The pilot was polite and communicated really well"
Cons: "The staff w/the exception of amazing Patrick, were HORRIBLE. Non-responsive, condescending, no name badges."
Pros: "The strudel was amazing"
Cons: "There was only one strudel"
Pros: "Rate and nice leg space seats"
Cons: "No entertainment without charge,not good,at least few Chanel's should be free"
Pros: "Both flights were early! Boarding was easy"
Cons: "No complaints"
Pros: "staff on board was curteous."
Cons: "The flight (UA4807) kept delaying from 3:22 to 5:15. I eventually made it to Chicago and then I spent an hour waiting for my oversized luggage because the ground staff sent me to the wrong carosel. Why did I get charged $25 and another $100 for my golf clubs?"
Cons: "I hated everything"
Cons: "Seat did not recline Very very bumpy landing made everyone queasy"
Cons: "We were diverted to Indianapolis due to weather. I understand as I am also a pilot."
Cons: "No blankets, no meals that were complimentary, poor paid for wifi"
Cons: "You sent multiple emails. At least one said my flight may be cancelled. They one said it was cancelled. I called United. They re-booked me on a Delta flight. Then I got an email saying my original flight was on time."
Cons: "The fact that I was given absolutely no notice of my flight being cancelled. I understand that there was inclimate weather, however, it is the duty of an airline to notify travelers of their flights status. When approaching the front desk about the flight, a desk person had the nerve to ask me if I realized that it snowed. He is quite lucky that I didn't file a complaint. I have no words to describe my disgust for his poorly timed sarcasm, especially because this flight was en route to a family emergency."
Pros: "The crew was excellent and the flight attendant was very humorous. We arrived 30 minutes early to our desination."
Cons: "It was a very tiny plane and also by far the loudest plane I've been on."
Pros: "Plane was on time. Big plus."
Cons: "I didn't utilize the entertainment or food. The seat was a little cramp and I probably should have upgraded."
Pros: "Super hot on the flight. Hardly any A/C"