Flights Arrive in | Islamabad Intl |
Flights Depart from | Washington |
Flight Price | $600 |
Distance | 7074 miles |
Airlines | Air China, Turkish Airlines, Emirates, Qatar Airways, Etihad Airways |
They gave us our travel documents during boarding so we had no surprises.
No entertainment
Food
cabin space
They tried their best to accomodate but didn't do much to make everyone feel treated well.
Flight changed three times with different times. In the end we were delayed for 5 hours and missed connecting flights. They offered a $15 food voucher and forced people to sleep together in a hotel room since they refused to let people who came alone have their own room. They rebooked and made it a complete waste of a vacation day while we wait to board a new flight in the middle of the afternoon.
Food was okay but nice to have a small snack in between the 2 meals; felt a bit hungry from Washington Dulles flight to Beijing.
The problem is the time Air China to make the connection flight. It only allows one and half hour from the flight from Hong Kong to Beijing and the latter to Washington Dulles. When the plane touched down in Beijing, it took over half an hour just to taxi to the gate. I have to run literally from the gate to the immigration and to TSA. I had also cut the line to get to the front so I don't missed the connecting flight. There were people screamed and yelled about our action (I Have 2 other couples under the same situation and don't want to miss their flight). But I finally made the security understand that we were told by Air China (with the red Air China round sticker) that we should cut the line to get to our plane. This is second time happened to me and Air China won't wait to close its gate when departure time arrives. I am not sure what will happen if I miss the connection. I stranded one night in Beijing with Continental couple years ago because of typhoon and was told the airline is not required to do anything for you because of weather related. But the connection issue needs to be addressed as I am sure some of my fellow passengers had missed their connecting flight yesterday. For now, I will stay away from Beijing connection ( ie no more Air China) until the latter makes some realistic adjustment to its connecting schedule. This is not difficult but they need to be aware and lessen stress to its customers. Beijing airport authority needs better facility with properly trained personnel to facilitate the transfer process. I had used Tokyo and Seoul with so much ease. Beijing needs to get up
Once aboard it was fine
I was delayed by a connecting flight and there was no way to pre-check, notify the airline or get ahold of anyone to let this be known in advance. I tried customer service for airline, for travel agent etc. no way to get ahold of anyone. Thought I was there at the time of boarding, they would not let me board, because I was not within their 1 hour check in time so I missed the flight. Since connections to Korea are only once per day, I was delayed a full 24 hours and endured several more hardships that could have been easily avoided with some good customer service. Also, it was stifling hot inside the aircraft and the crew could not seem to help cool it off despite twice asking them to get me some air-flow.
the flight it was on time and the personal on the board it was very nice
I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again.
I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again.
I had a very good experience with Turkish Airllines! crew was very friendly and excellent.
None
Nothing in particular. It was kind of the worst flight ever. The crew seemed inexperienced to manage a passenger that looked to be disturbed emotionally and mentally.
They kept moving the passenger to the back o free plane where I was sitting and I was so scared.
Entertainment was pleasant. Food was provided which was nice. Drinks were good. Flight staff was pleasant.
Touch screens didn't work very well.
Everything was great
Nothing
My husband showed up at the airport but they didn’t let him go to flight because it’s one way ticket. We called but no any help.
They ran out of the selection for breakfast. The flight also departed late.
Entertainment via onboard tv is really good and keep you busy during even the longest flight
Crew was not as hospitalitable as they have been. Seems a lot of their crew was flying back and caused them to not be as prompt with regular passengers. They ran out of certain selections quickly.
Shitty boarding like in all India airports
Good food and good hospitality
I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips.
Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways.
Extra leg room, very courteous crew, and pretty decent food. What’s not to like? I have had only very good experiences with Qatar so far.
They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright.
No proper meal provided
PROPER comfort zone not provided at all
Nothing! Except the fare was low.
This time The experience was super horrible! Took almost 1hr 30 mins to get boarding pass. I had 2 suit case one was 24.5 kg and other one was 25 kg, they wanted me to pay $132 for each bag or take out stuff to make it 23kg. Never met someone that horrible who doesn’t want to let it go. I requested the wheelchair and they dont wana give it to me, I had no choice but to call their supervisor and eventually got wheelchair only from jfk to abu dhabi. Worse experience.
Nothing!
Everything was bullshit!
No food I ask three time for coffee and tea still not get it Staff so rude I don’t know why staff was rude if you don’t have food let us know not get rude .
The crew
No food and crew was so rude and Lahore airport crew not only rude also nasty
The premium economy was a bit better, but still on a service level was very poor hospitality.
The online service was not user friendly and slow. Our upgrade was said at departure it would be for the full flight and was Not. The staff would not speak English and refused to serve any drinks or snacks as I thought it would be normal. Our luggage was lost and did not arrive at our final destination til 2 days later. On the flight home we were told to wait till our transfer to upgrade and that was denied and said we needed to do it prior. I am beyond disappointed and will never fly with Air China again and the only recourse that was given was from the nice people in Japan that explained this happens all the time and provided a voucher for less than 100 US dollars. I will advise anyone in the future not to fly this airline and I would like this to be investigated.
Once aboard it was fine
I was delayed by a connecting flight and there was no way to pre-check, notify the airline or get ahold of anyone to let this be known in advance. I tried customer service for airline, for travel agent etc. no way to get ahold of anyone. Thought I was there at the time of boarding, they would not let me board, because I was not within their 1 hour check in time so I missed the flight. Since connections to Korea are only once per day, I was delayed a full 24 hours and endured several more hardships that could have been easily avoided with some good customer service. Also, it was stifling hot inside the aircraft and the crew could not seem to help cool it off despite twice asking them to get me some air-flow.
A bit of the food
No valid explanation for the 2 hours delayed of the flight from montreal and upon arrival in Beijging there is a lot of miscommunication about what passengers have to do. Everybody does'nt know what to do. No one can exactly give us the way and right thing to do. No anwers to our questions. We were hungry and no way of getting in touch with our family members because airport wifi does'nt work for us. We were ask to go here and there without explanation and the hotel given does'nt deserve to.be even a 1star..a better than nothing hotel. Tired, hungry and very exhausted . No words can describe our frustrations. We deserve a refund if not at least a compensation for that very bad service experienced on that flight of Air China 880.
Flights ran on time. Fares were very low.
Service was minimal. No way to get help at the gate. Minimal service on board. Beverage service twice on a 13 hour flight. No snacks. Terrible food. Limited choices on entertainment system.
They gave us our travel documents during boarding so we had no surprises.
No entertainment
They tried their best to accomodate but didn't do much to make everyone feel treated well.
Flight changed three times with different times. In the end we were delayed for 5 hours and missed connecting flights. They offered a $15 food voucher and forced people to sleep together in a hotel room since they refused to let people who came alone have their own room. They rebooked and made it a complete waste of a vacation day while we wait to board a new flight in the middle of the afternoon.
Food
cabin space
Food was okay but nice to have a small snack in between the 2 meals; felt a bit hungry from Washington Dulles flight to Beijing.
The problem is the time Air China to make the connection flight. It only allows one and half hour from the flight from Hong Kong to Beijing and the latter to Washington Dulles. When the plane touched down in Beijing, it took over half an hour just to taxi to the gate. I have to run literally from the gate to the immigration and to TSA. I had also cut the line to get to the front so I don't missed the connecting flight. There were people screamed and yelled about our action (I Have 2 other couples under the same situation and don't want to miss their flight). But I finally made the security understand that we were told by Air China (with the red Air China round sticker) that we should cut the line to get to our plane. This is second time happened to me and Air China won't wait to close its gate when departure time arrives. I am not sure what will happen if I miss the connection. I stranded one night in Beijing with Continental couple years ago because of typhoon and was told the airline is not required to do anything for you because of weather related. But the connection issue needs to be addressed as I am sure some of my fellow passengers had missed their connecting flight yesterday. For now, I will stay away from Beijing connection ( ie no more Air China) until the latter makes some realistic adjustment to its connecting schedule. This is not difficult but they need to be aware and lessen stress to its customers. Beijing airport authority needs better facility with properly trained personnel to facilitate the transfer process. I had used Tokyo and Seoul with so much ease. Beijing needs to get up
No guarantee for flight due to inclimiment weather
The premium economy was a bit better, but still on a service level was very poor hospitality.
The online service was not user friendly and slow. Our upgrade was said at departure it would be for the full flight and was Not. The staff would not speak English and refused to serve any drinks or snacks as I thought it would be normal. Our luggage was lost and did not arrive at our final destination til 2 days later. On the flight home we were told to wait till our transfer to upgrade and that was denied and said we needed to do it prior. I am beyond disappointed and will never fly with Air China again and the only recourse that was given was from the nice people in Japan that explained this happens all the time and provided a voucher for less than 100 US dollars. I will advise anyone in the future not to fly this airline and I would like this to be investigated.
The premium economy was a bit better, but still on a service level was very poor hospitality.
The online service was not user friendly and slow. Our upgrade was said at departure it would be for the full flight and was Not. The staff would not speak English and refused to serve any drinks or snacks as I thought it would be normal. Our luggage was lost and did not arrive at our final destination til 2 days later. On the flight home we were told to wait till our transfer to upgrade and that was denied and said we needed to do it prior. I am beyond disappointed and will never fly with Air China again and the only recourse that was given was from the nice people in Japan that explained this happens all the time and provided a voucher for less than 100 US dollars. I will advise anyone in the future not to fly this airline and I would like this to be investigated.
A bit of the food
No valid explanation for the 2 hours delayed of the flight from montreal and upon arrival in Beijging there is a lot of miscommunication about what passengers have to do. Everybody does'nt know what to do. No one can exactly give us the way and right thing to do. No anwers to our questions. We were hungry and no way of getting in touch with our family members because airport wifi does'nt work for us. We were ask to go here and there without explanation and the hotel given does'nt deserve to.be even a 1star..a better than nothing hotel. Tired, hungry and very exhausted . No words can describe our frustrations. We deserve a refund if not at least a compensation for that very bad service experienced on that flight of Air China 880.
Food was okay but nice to have a small snack in between the 2 meals; felt a bit hungry from Washington Dulles flight to Beijing.
The problem is the time Air China to make the connection flight. It only allows one and half hour from the flight from Hong Kong to Beijing and the latter to Washington Dulles. When the plane touched down in Beijing, it took over half an hour just to taxi to the gate. I have to run literally from the gate to the immigration and to TSA. I had also cut the line to get to the front so I don't missed the connecting flight. There were people screamed and yelled about our action (I Have 2 other couples under the same situation and don't want to miss their flight). But I finally made the security understand that we were told by Air China (with the red Air China round sticker) that we should cut the line to get to our plane. This is second time happened to me and Air China won't wait to close its gate when departure time arrives. I am not sure what will happen if I miss the connection. I stranded one night in Beijing with Continental couple years ago because of typhoon and was told the airline is not required to do anything for you because of weather related. But the connection issue needs to be addressed as I am sure some of my fellow passengers had missed their connecting flight yesterday. For now, I will stay away from Beijing connection ( ie no more Air China) until the latter makes some realistic adjustment to its connecting schedule. This is not difficult but they need to be aware and lessen stress to its customers. Beijing airport authority needs better facility with properly trained personnel to facilitate the transfer process. I had used Tokyo and Seoul with so much ease. Beijing needs to get up
Easy no problems good staff
They gave us our travel documents during boarding so we had no surprises.
No entertainment
In Business Class, the seats did not recline all the way to become flat. Other airlines (including Qatar and Etihad) have seats which become flatbeds even in 3 hour long flights. Very disappointed that Turkish does not have that options from IST to ISB. The boarding experience from IAD-IST was excellent...but it was the opposite from IST-ISB.
Nothing in particular. It was kind of the worst flight ever. The crew seemed inexperienced to manage a passenger that looked to be disturbed emotionally and mentally.
They kept moving the passenger to the back o free plane where I was sitting and I was so scared.
Entertainment was pleasant. Food was provided which was nice. Drinks were good. Flight staff was pleasant.
Touch screens didn't work very well.
I had only 70 minutes transfer time and had to spend almost all of that time standing in line to go through security after just arriving from another flight!! I ran to the gate and was the last person through before it closed. I asked about my two bags and was told they were accounted for. Hardly believing it but glad to at least have made it I boarded. When I arrived in Zurich, sure enough my bags arrived too! Was very pleasantly surprised!
Though no fault of Turkish Airlines, having to go through security after just getting off one flight was stressful even if it might have been necessary. Almost missed my flight. The security area is not properly designed for accomodating many people at one time and the officials (actually two cleaning personnel) who did not speak anything but Turkish were manning the entrance. Even when I showed them my boarding pass they just rudely shooed me away!
they lost one pc of luggage which is not good but otherwise we were hasppy
Flights ran on time. Fares were very low.
Service was minimal. No way to get help at the gate. Minimal service on board. Beverage service twice on a 13 hour flight. No snacks. Terrible food. Limited choices on entertainment system.
Once aboard it was fine
I was delayed by a connecting flight and there was no way to pre-check, notify the airline or get ahold of anyone to let this be known in advance. I tried customer service for airline, for travel agent etc. no way to get ahold of anyone. Thought I was there at the time of boarding, they would not let me board, because I was not within their 1 hour check in time so I missed the flight. Since connections to Korea are only once per day, I was delayed a full 24 hours and endured several more hardships that could have been easily avoided with some good customer service. Also, it was stifling hot inside the aircraft and the crew could not seem to help cool it off despite twice asking them to get me some air-flow.
Very easy flight and check in. I had no luggage so that made it even easier.
No guarantee for flight due to inclimiment weather
They gave us our travel documents during boarding so we had no surprises.
No entertainment
I had a very good experience with Turkish Airllines! crew was very friendly and excellent.
None
The flight crew was amazing- very pleasant and hospitable. There was great entertainment available which made the flight go quickly. The food was good. We did not realize we had to select vegetarian ahead of time, but having cheese sandwiches available made that easier. The small bag of toiletries that we were given was a very nice surprise.
Carrying luggage down stairs after the flight was difficult but the flight team was helpful.
the flight it was on time and the personal on the board it was very nice
Food, service and free movies and amenities was like old times.
In both 10 hour trips to and from US to Turkey my seats were broken and didn’t recline, which made for an uncomfortable trip.
In Business Class, the seats did not recline all the way to become flat. Other airlines (including Qatar and Etihad) have seats which become flatbeds even in 3 hour long flights. Very disappointed that Turkish does not have that options from IST to ISB. The boarding experience from IAD-IST was excellent...but it was the opposite from IST-ISB.
Amenities - ear plugs and basic things are good. Dint see this in other flights till now in economy. Good movies collection.
Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!
Everything was great
Nothing
Entertainment via onboard tv is really good and keep you busy during even the longest flight
Crew was not as hospitalitable as they have been. Seems a lot of their crew was flying back and caused them to not be as prompt with regular passengers. They ran out of certain selections quickly.
Comfortable seat, good service and food, and a very comprehensive on board entertainment selection.
A lot of background noise when using the supplied headphones
Amenities - ear plugs and basic things are good. Dint see this in other flights till now in economy. Good movies collection.
Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!
They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright.
Extra leg room, very courteous crew, and pretty decent food. What’s not to like? I have had only very good experiences with Qatar so far.
Good service best price, good food comfort I think is best airlines in word in my opinion
I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips.
Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways.
No
Entertainment was pleasant. Food was provided which was nice. Drinks were good. Flight staff was pleasant.
Touch screens didn't work very well.
I had only 70 minutes transfer time and had to spend almost all of that time standing in line to go through security after just arriving from another flight!! I ran to the gate and was the last person through before it closed. I asked about my two bags and was told they were accounted for. Hardly believing it but glad to at least have made it I boarded. When I arrived in Zurich, sure enough my bags arrived too! Was very pleasantly surprised!
Though no fault of Turkish Airlines, having to go through security after just getting off one flight was stressful even if it might have been necessary. Almost missed my flight. The security area is not properly designed for accomodating many people at one time and the officials (actually two cleaning personnel) who did not speak anything but Turkish were manning the entrance. Even when I showed them my boarding pass they just rudely shooed me away!
they lost one pc of luggage which is not good but otherwise we were hasppy
Nothing in particular. It was kind of the worst flight ever. The crew seemed inexperienced to manage a passenger that looked to be disturbed emotionally and mentally.
They kept moving the passenger to the back o free plane where I was sitting and I was so scared.
Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it.
Everything was great. Crew was very nice. Food good. Not too crowded.
Seems like the plane needed to be retired compared to others. The tech was old.
Boarding was easy, crew was fantastic and nice. Flight was as comfortable as they could make it for the limited space. Food was great for airplane food. Entertainment was decent. Didn't try the wifi because I didn't need to.
Would've been more inclined to use wifi if by time and not bytes.
I like the food they are giving and crew are polite.
Boarding was efficient. Entertainment and food great.
Crew was unusually subpar for Etihad. They were not nice, not attentive, not responsive. The plane was packed and loud with uncontrollable children and people having coughing fits. I did not see the nanny or flight attendants helping either situation e.g. offering water to the sick, ect. The toilet room was disgusting. The seat was cramped.
No food and crew was so rude and Lahore airport crew not only rude also nasty
They ran out of the selection for breakfast. The flight also departed late.
Entertainment via onboard tv is really good and keep you busy during even the longest flight
Crew was not as hospitalitable as they have been. Seems a lot of their crew was flying back and caused them to not be as prompt with regular passengers. They ran out of certain selections quickly.
Amenities - ear plugs and basic things are good. Dint see this in other flights till now in economy. Good movies collection.
Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!
Everything was great
Nothing
Great customer service
I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips.
Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways.
Good food and good hospitality
Extra leg room, very courteous crew, and pretty decent food. What’s not to like? I have had only very good experiences with Qatar so far.
They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright.
No
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