Daily cleaning, installation of cabin HEPA filters
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 31h 07m
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Scores according to KAYAK customer reviews
Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"
Pros: "Seat comfortable"
Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."
Pros: "From new York to Doha flight seats are not that comfortable."
Cons: "The luggage’s handler was probably throwing all the luggages around which cause my items to be broken. I have informed the counter staff of my fragile item yet I was shocked when I saw what has happened. I would appreciate if some compensation will be given."
Pros: "Entertainment, vegetarian options for food"
Cons: "Bit more comfortable seat"
Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Pros: "Friendly Crew, good entertainment possibilites."
Cons: "Everything has a plastic holding purse."
Cons: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
Pros: "Smoth flight"
Cons: "My baggage was lost!"
Pros: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Cons: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."
Pros: "From the exceptional lounges to the cleanliness of the plane, the food options in business class and the flight attendants , Qatar Airways was excellent"
Cons: "The only issue was the movie options for the Hollywood options. There should have been more newer releases for such a long flight."
Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Cons: "The ticketing agent told me I had a window seat, but in reality I had a middle seat! For a 14 hour flight, that’s a big difference! Highly disappointed when i got to the gate and the plane had no window seats available."
Pros: "From boarding to landing, I had a great flight. Flight was from NYC to Jakarta via Doha. Flight on a b777 to Jakarta and b787 to Jakarta. Plane had plenty of legroom and nicely designed entertainment system. Service was world class. About every hour or so, a crew member would ask if we wanted drinks. Food was great, had 3 choices of entrees for each meal."
Pros: "The planes were nice and the crew was nice."
Cons: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."
Pros: "Excellent friendly service"
Pros: "Hindu meal only be vegetarian"
Cons: "All is good"
Pros: "It was comfortable flight with a friendly crew."
Cons: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Cons: "Few selection of food."
Pros: "Flight was on time. Excellent price. When comparing the flight from Manila to Doha and Doha to Philadelphia. The flight to Philadelphia was excellent,superior due to the crew and aircraft."
Cons: "Waiting area at the Manila gate was over crowed, needed to sit on the floor. The entertainment system on the 777 was hard to operate, slow to respond."
Pros: "Food OK"
Cons: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"
Pros: "The older style seats are actually more comfortable for taller and larger people."
Cons: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."
Pros: "Felt like a new plane, with great service!"
Cons: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Cons: "Probably the best flight crew I ever had the pleasure of being with."
Pros: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Cons: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."
Pros: "It was something unexpected"
Pros: "The hospitality of the crew in both flights from Atlanta to Doha and from Doha to Chennai"
Cons: "The seats were not that comfortable for a long flight and i had a very disturbed sleep"
Cons: "A lot of plains departing from gates grouped together and we had to sit on the floor while wainting to board after we have been travelling for 18 hours. Obviously with no crowd control boarding was a mess."
Pros: "Good staff and service."
Cons: "Too long a flight and require more leg room and reclining seats to be more comfortable."
Pros: "Schedule of flight"
Cons: "Space between seats were smaller"
Pros: "This plane had lots of room and was comfortable. The food was good and unexpected. The amenities provided was thoughtful and useful."
Pros: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Cons: "Seats too close. Person in front was in our lap almost."
Cons: "Layover in the middle of the night - no sleep! Also, crew kept waking us up for meals etc, versus letting us sleep."
Cons: "Without internet"
Pros: "Entertainment and food"
Cons: "Could not sleep... Need more room"
Cons: "No Chinese food to choose"
Cons: "The flight was delayed, i had only 2 hours connection in Chicago for an international flight, they asked passengers to NOT panic and do not ask if they didn't call a passenger name. They will call passengers who would miss thier connection for accommodation otherwise you are safe. Unfortunately I didt ask since they didn't call me, when I reached the gate from Chicago, it was closed."
Pros: "All Excellent. Will fly again."
Pros: "The flights were on time"
Pros: "Shared a row with three seats with another person, middle seat was free! New entertaiment screens."
Cons: "Food was average to less."
Pros: "Seats were good, food was good. Entertainment system had had vast variety of movies."
Cons: "No internet. This is 2016 every small aircraft has this feature."
Pros: "People were friendly. Flight was comfortable."
Cons: "Staff incorrectly assessed documents needed for visas, and told us we were incomplete and needed to return home. Instead of looking up policy, we were denied boarding mid-flight, missed a wedding, and had to spend three days in London instead of our destination. Also, we got bug bites during the flight that turned out to be from bed bugs, which followed us home and caused much frustration for months."
Pros: "Boarding and crew great!"
Cons: "Seats extremely narrow"
Pros: "The crew was so kind and amazing. They definitely made our flight great!"
Cons: "The entertainment wasn’t working for most of the flight. We only got about an hour and a half of entertainment"
Pros: "Amazing crew, excellent drinks and decent food. Very comfortable seat"
Cons: "Everything was great"
Pros: "Seat was comfortable, good movies, etc"
Pros: "The seating in upper class is unconventional and uncomfortable."
Cons: "Reconfigure seating in upper class. We will no longer be customers for that reason alone.."
Cons: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."
Pros: "Not crowded. Crew was good."
Cons: "Not taking a bus to board the plane."
Cons: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."
Pros: "The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out."
Cons: "The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty."
Cons: "There is no entertainment, not really required on a short flight but nice when offered."
Cons: "Poor communication about the reasons for our 4 hour delay. Also, we purchased Economy X, which should have given us priority boarding, but we were told we had to stand in the general admission queue."
Pros: "As usual, punctual flight with friendly crew."
Cons: "Pity the wifi in international flights isn't complementary (or at least a basic connection like on domestic flights)."
Cons: "My bag was damaged in transit"
Pros: "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Cons: "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."
Pros: "Comfort, service food and entertainment. What more can you ask for."
Cons: "Nothing. ]"
Pros: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Cons: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"
Cons: "Bed was incredibly uncomfortable in first class. It was like sleeping on the floor. People talking loudly in the bar late into the night, which made it even harder to sleep. Didn’t sleep a wink on this 10 hour flight."
Cons: "luggage never made it to Boston? Don't know who's fault it was.Problem was corrected."
Pros: "The crew was pleasant and attentive"
Cons: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."
Pros: "Flight was close to being on time. I was able to get a lot of sleep on the flight."
Pros: "Complimentary newspaper Food service"
Cons: "Overhead reading light"
Pros: "Talk about an awesome experience. I loved the friendly staff and the accommodations were superb. I could ask for no better. Even the food was excellent."
Cons: "I have nothing but praise."
Pros: "I loved how the airline crew were very accommodating. This was an awesome experience. A+++"
Cons: "I have no complaints."
Cons: "My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!"
Pros: "Free everything...food, wine, spirits, movies, etc. Nice crew!"
Cons: "Seats a little hard, main dinner dish was a little odd but okay."
Pros: "Francesca was the flight attende t that I had most the most interactions with was very friendly and warm."
Pros: "simple easy boarding. Jumbo 747 is always a nice experience."
Pros: "I loved the movie choice!"
Cons: "The head rest comfortability, could be softer as well as the pillows, they could also be softer."
Cons: "Food was hard and little stale."
Pros: "The crew were very friendly and attentive through out flight."
Pros: "Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants."
Cons: "The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones."
Pros: "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."
Pros: "Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating."
Cons: "Very small leg room"
Pros: "Food was good."
Cons: "Leg space was cramped. Parking was very far.food"
Pros: "Great seat. I did the upgrade and it was so comfortable ...good food."
Cons: "They closed the shades immediately when we took off. Creepy"
Pros: "Safe flight, good crew"
Cons: "Food quality was poor."
Pros: "The crew was friendly and did a great job."
Cons: "The seats were a little tight."
Pros: "Nothing because I was given a middle seat"
Cons: "6'4 and I get a middle seat.."
Pros: "The people at Check-in were fantastic - found out you have to check-in more than an hour before flight. They close an hour before to taking bags for international flights. Although right at an hour was late, they reopened for us."
Pros: "The flight from Sydney to LA was enjoyable"
Cons: "I was very disappointed that even though I booked through Virgin Australia when their partner Delta didn't get us to LA on time from Minneapolis, Virgin Australia said its Deltas fault, talk to them. They were not going to help."
Cons: "It wasn't clear that we would need to pay to check our luggage, especially since every international flight I have ever been on allows you a checked bag at no cost. When we got to the airport it cost us $130 each to check our bag which we were told it would have been around $50 if we had done it online ahead of time (if we knew). $130 per bag is excessive for checked luggage and we were extremely frustrated and disappointed. I like to fly Virgin when I can due to comfort but that experience left much to be desired."
Pros: "Food was very good crew were pleasant and helpful"
Cons: "Seats are very hard"
Cons: "Never seen an international flight charges checked in luggage $130 US dollars a piece"
Pros: "Not much not to like about this experience except for cramped seating in coach."
Pros: "Mostly everything was fine."
Cons: "Not really anything particularly that I didn't like."
Pros: "The food and service was excellent. Love it!"
Pros: "I liked the entertainment system, free adult beverages and boarding process"
Cons: "I don't like that they have you pay extra for picking seats that have no extras. No preboarding. No extra legroom."
Pros: "Entertainment system is great"
Cons: "Still very cramped. Cannot lower tray if you have anything in pocket (like an iPad or magazine) Should board rear section first."
Cons: "My booking was from SFO to TUN, but United only allowed me to book my bags to Frankfurt. I have never encountered this situation in my life where a carrier would only send checked bags to the layover destination instead of the final destination for which I paid! Needless to say I had to go through immigration and collect my bags in Frankfurt. The only reason I made my connection was because the next flight was delayed. Absolutely horrible service and response from both United and Lufthansa when I tried to explain the situation in San Francisco. As far as the actual flight, it was ok aside from the fact that United is too cheap to install entertainment systems so you have to bring your own laptop or watch the big screen where there's only 1 predesignated movie showing like they had back in the 90's. United stinks."
Pros: "My flight was delayed causing me to miss the Frankfurt to Zagreb flight. I had planned to arrive in Zagreb the same time as my son ."
Pros: "overall condition of the plane - excellent bathrooms - clean, modern, well-maintained flight attendants - cheerful, helpful fresh fruit cup for breakfast snack complimentary drinks in Economy class"
Cons: "meal selection - only pasta left - why not carry a few extra? salad old - better to eliminate it altogether $35 charge for advance seat selection in Economy"
Pros: "We were treated so nicely and food was fantastic. Entertainment quality superb as well."
Pros: "Flight was awful."
Pros: "Plane A380 upper deck"
Cons: "Hindu Veg meal could have been better. Boarding area was very crowded for a A380 plane"
Cons: "Flight got delayed for 6 hours. Had to rebook next flight, increased one more stop and travel time."
Cons: "- long wait, no space, mediocre service, bad food and the worst thing was that I had rail and fly and didn't even get a ticket for the train. So I had to argue with the responsible person in the train. Furthermore they told me that I have to pick up my luggage at the train station as Lufthansa apparently had a counter right there but my luggage got out the normal luggage claim so I had to walk back and for in the airport. This was overall a really annoying experience."
Pros: "the crew were exceptionally friendly and helpful"
Cons: "the seats are really not comfortable....especially the angle of the head rest...."
Pros: "The Airbus 380 was large and smooth. The cabin service in business class was excellent."
Cons: "Everything was great except for narrow seats."
Pros: "Boarding was well done. Keeping the correct sections boarding at their proper time. The in flight entertainment was excellent."
Cons: "Seats were very stiff. I have long legs and nowhere to put them. If you don't speak German you feel like a step child. Lighting turned on by the passenger to my left illuminated me while I was trying to sleep. No ability to control air flow. Got very hot sitting in the middle."
Pros: "Economy class seats are very tight and especially when the person in front tilts their seat back. Long flights can become very uncomfortable."
Pros: "The flight personal was very nice and Understanding. The food had a vegetarian Option which was very accommodating."
Cons: "I bought this flight months before the flight date and when I came to SeaTac to check in, I was told that I did not have a seat. The reasoning being because the flight was overbooked. That's not my fault and was very frustrating to have to wait for my seat, while everybody was boarding. Luckily, I still got overhead Storage for my backpack, but if not, then I would have been expected to just deal with it? All in all, it worked out, but it started out as a very frustrating experience. I hope that it won't be the same on my way back"
Pros: "Entertainment was good, lots of movies to choose from, good audio quality"
Cons: "Boarding was completely disorganized. They were calling groups based on the seat number but everyone was standing in line without paying attention to it and they were not enforcing it. So we ended up with a lot of people from the first rows boarding before the other and blocking everyone. Comfort doesn't exist anymore in Economy class, if you are taller than 5.9' your knees will touch the seat and you are squeezed in like cows. But that applies to almost all airlines nowadays."
Pros: "The service was very good. The dinner was surprisingly good."
Cons: "The seats are so cramped together...but no worse than any other airline. I had trouble finding the baggage ares in Frankfurt. The signs were confusing."
Cons: "The staff in the check in was not sure if i need a visa to enter Europe, viena and Frankfurt and i really explained that Albania is in shengen and we do have bio metric passport but they need to verify which took around 15-20minutes waiting there."
Pros: "It would be helpful to have the option to chose the meal in advance during online check in. At the gate I was told that one would need to make a phone call for that. Online would be easier,"
Cons: "The UA crew tries hard but a flight operated by Lufthansa feels more relaxed and more comfortable. Difficult to pin down the exact reason for that. Also: are those bag tag self-printout machines at UA / O'Hare really speeding up the process / cutting costs that much?"
Cons: "Service is poor, Food quality is terrible, Luggage handling is not provided from United airlines to Tunisair this inconvenient"
Cons: "I ordered a Kosher meal and I received frozen, even the water was solid frozen. I told the flight attendant when they recollected the trays and she took note to avoid the same mistake for Breakfast."
Pros: "Great. Flight. Great service. Great plane Thanks you Although there was a delay about 30-45 min."
Cons: "Didn't take that flight"
Pros: "sory, i am not good in english"
Cons: "delay in departure, if your fault"
Pros: "On time"
Cons: "United has changed check-in to multi step process using Kiosks. Would not allow even 0.5 lbs over allowed limit of 50 lbs. for each individual bag, even though second bag was lower than allowable limit. I had middle seat in Premium Economy. My shoulders were pushing against persons sitting on each side. seat is 17" wide, my shoulders are over 20" wide. It was so uncomfortable that soon after take-off I moved to economy section for the only aisle seat available. The seat reclines only 5", so whether I reclined or not, the seat was very uncomfortable. The food served was way below par. TV dinner quantity was so little that I could have had 3 of those. Plastic cutlery of miniature size. Charged for alcoholic beverages (on transatlantic flight!!). Pleasant surprise was the availability of vegetarian option without pre-ordering before flight. For snack before landing, they served cold croissant. And they did not load one of my bags .... was supposed to be on the flight next day, but wasn't. So its been 2 days and I am still waiting on 1 of my 2 checked bags. And the wifi has not worked on any United flight so far for me. Way back in 2013 Turkish airline had working wifi and did not charge extra, unlike what United wants to do ... but they have to first get the wifi working. Flight immediately after was Lufthansa. Even though I consider Lufthansa now as a "has been" airline, it pains to say that Lufthansa was much more comfortable. Seats reclined much more than United making them relatively much more comfortable than United. Regular size steel cutlery. Alcoholic beverages (limited choice, no rum but had Dewars) served. I have flown many times on United from US to Europe and Asia. Last few years were mostly in Business Class and was very happy. I have accumulated over 200,000 miles in the last years and was a Gold status member with United for couple of years. But the cost cutting measures implemented by United in economy class over last few years puts it now on par with airlines like Frontier and Spirit in the domestic market. But the tix prices are on par with premium airlines. I will be avoiding United for international travel."
Pros: "Nice, polite cabin crew."
Cons: "Not enough space and it was annoying that I couldn't choose my seat ahead of time."
Cons: "Delayed flight , horrible management, manipulating customers"
Pros: "The crew was very attentive and delightful"
Cons: "The food in economy royally sucks. It needs drastic improvement. Food tasted like reheated food from 2 weeks ago. I couldn't stomach eating it."
Pros: "This flight was only 1 1/2 hours, but I found the flight, especially the crew exceptional. They were very courteous and helpful. Drinks and a real sandwitch were served during the flight which is a real treat compared to some short (and long!) trips I've been on in the US. The captain apologized for being 5 minutes late to land! Overall a great experience."
Cons: "Boarding eas confusing because a flight to Munich was at the same gate but was cancelled and for a minute I thought it eas my flight."
Cons: "it was cancelled due to a strike and no back up plan was sent or deterimined until 1 hour before our supposed take off. 4 hours on hold with customer support. Seriously- I will never fly Luftansa again."
Pros: "very comfortable flight. first time I was actually unhappy for the flight being over. crew very helpfull"
Cons: "Premium a Economy is not worth extra bucks if you are seated on an inside seat. Save the money and sit in Economy."
Pros: "more choices for meals food"
Cons: "In the flight cancellation email providedlt phone did not work."
Pros: "on strike we got stuck 4 days"
Cons: "on Lufthansa strike - got stuck for 4 days in Europe.."
Cons: "The flight was cancelled a few hours before boarding, whereas I had gotten a boarding confirmation via email less than 24 hours before the boarding. Crazy."
Pros: "Departed from euroairport"
Cons: "Late to depart, late to arrive almost missed connection"
Pros: "I love the crew and atmosphere of the plane."
Cons: "I did not have my own vent fan for cool air."
Pros: "N/A - entertainment was not an option"
Cons: "N/A - entertainment was not an option"
Cons: "In general I was treated as if the airline was doing me a favor of flying me. I was charged for my carryon bag, and I was never informed; and the awkward explanation was that I bought a chip ticket ( €198), without any courtesy, whatsoever!"
Pros: "New plane, got to destination safe and on time. Pilot gets A+."
Cons: "There was stuff, crumbs on my chair from previous flight. When i unwrapped the blanket there was a candy wrapper inside, the check in team didn't let us take our rolling suitcases but it wasn't a full flight, so there was definitely room for all bags, flight attendant crew was a bit dry and rude. I saw them being rude to a men. He was saying something about his seat and the flight attendant said "so what seat do you want now?" With a tone that implied annoyance. I am not sure why the crew was so curt and ticked off."
Pros: "The crew, unbelievably kind, very professional and always smiling. Keen to serve and assist."
Cons: "Almost perfect."
Pros: "The boarding was organised, the staff were polite, the entertainment was great."
Cons: "The food was average, a bit disappointing. There was no water bottles given for free either, and although the staff would provide anything you asked, I've had better and more forthcoming service from Lufthansa."
Pros: "Treated with respect and care. Excellent service from crew."
Pros: "That I got from a to b"
Cons: "One tiny handbag = a massive suitcase sized carry on? Ridiculous. My two carry one took up less space than most massive carry ons. But they only allow 1 per person. Tony purse and a small laptop? Too bad."
Pros: "The crew was fantastic, the check in crew was great, and the plane was top notch in entertainment and spacing compared to some other airlines i have flown."
Cons: "Not actually unloading at a terminal. Unloading on the tarmac, then taking a bus around was not my favorite."
Pros: "Excellent staff who offered great customer-service."
Cons: "Leg room tricky in economy!"
Cons: "Air canada is consistently late causing missed connections. Staff at airport in Toronto were rude and do not care at all about your problems with missed connections."
Pros: "Excellent customer service and great food as well"
Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."
Cons: "Nothing. Flight was amazing"
Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Cons: "Flight got cancelled"
Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Pros: "No delay and nice staff"
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Cons: "The plane was very hot"
Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Pros: "The service"
Cons: "The food."
Cons: "old screens and entertainment system leg room to small"
Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Pros: "kLM staff was great."
Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."
Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."
Cons: "Customer service"
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "Good Experience"
Cons: "Nothing much"
Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Cons: "old plane, tight and uncomfortable"
Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Pros: "Catering is ok"
Cons: "Seats comfort really old school"
Pros: "Jet airways flight till mumbai"
Cons: "Poor legspace in Klm flight till Amsterdam"
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Pros: "Good and plenty of food available."
Cons: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"
Pros: "Was able to check in online, very convenient and easy to access site."
Cons: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Pros: "KLM food and service are great"
Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Pros: "In general, it was ok"
Cons: "Yet again it was flight delay from KLM side."
Pros: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Cons: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."
Pros: "The price was nice."
Cons: "Plane looked unkept on exterior. Crew was nice but lazy."
Pros: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Cons: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."
Pros: "Crew was good, boarded early and arrived a bit early."
Pros: "The crew were amazing, kind and attentive. My seat 30H had the ultimate leg room ( I am 6' 4") so it was fantastic for me. The food was quite tasty. Really enjoyed the humorous BA video for the safety"
Pros: "Sarah the Cabin Manager was amazing."
Cons: "The business seats are horrible"
Cons: "We actually did not go directly to Marseille, but due to a delay, we missed our initial connection and had to take a flight from London to Frankfurt and then from Frankfurt to Marseille. The total trip was 24 hours long and exhausting."
Pros: "Check-in at BWI could not have been nice/more courteous. Great flight and crew!"
Cons: "We love this BA flight out of BWI."
Cons: "Late getting off."
Cons: "Connecting flight was missed. Too short of time to pass through security and line-up"
Cons: "Daylight savings. Wrong time. Missed flight. $450 to rebook new one-way. What a nightmare!"
Pros: "Gave me a bagel before landing."
Cons: "Boarding process was disorganized, no one helping adjust suitcases to maximize space (one guitar laid on its back instead of standing on its side took an entire bin instead of half), the flight attendant woke me up to lift my seat back because the person behind me wanted to eat. Their flawed design is not my problem."
Pros: "good service. crew speaks English."
Cons: "cost of baggage"
Cons: "Extremely unsatisfying, to the point of not wanting to fly BA again. If I had not had previous satisfaction with Kayak on other flights, I might not use it again. They my bags for 3 days and had hideous communication about it. Had no feeling that anyone could be reached about or that anyone cared at all. Late takeoff again. There was an impossible amount of time left under even the best curcumstances, to go from one flight to another, resulting in flight being missed and being sent to another city and losing my money on ground transport that was prepaid. The communication issue is the worst of it all. Massively frustrating."
Pros: "Comfortable seats. Smooth flight. Pleasant crew."
Cons: "My baggage couldn't be checked straight through to the states. Had to pick up bags, go through security again, which limited time spent in the airport to enjoy duty free shopping etc. Baggage allowances were different between British Airways and Virgin Atlantic, which necessitated checking out carry on bags. The gate agent was accommodating and checked them at no charge, but that could have been an expensive proposition if she wasn't perceptive. All food and drinks on this flight are for purchase vs. complimentary"
Pros: "No delay, nice staff, had to check in handluggage because of small airplane it worked out perfectly."
Pros: "We were given a voucher for our meals ."
Cons: "Our flight was cancelled after all passenguhaf boarded due to some mechanical problems. Big issue with hotel accommodation."
Pros: "Ease of boarding"
Pros: "Clean plane and crew are friendly"
Cons: "Stuff at the gate we’re very rode no manors at all ."
Cons: "BA on line does not always respond"
Pros: "My baggages were delivered to my residence the next day intact"
Cons: "After landing at DENVER I was at Baggage Claim Area. As instructed at the time of Boarding at Chennai. A British Airways staff asked to show my Baggage tag and Boarding Pass. After seeing it he said your baggage have to be claimed at DALLAS and not at DENVER. Kindly rush as time is short. MAYBE HIS INTENTION WAS GOOD. He must of thought that it will get delayed if I have to claim baggage and proceed for connection as the flight was delayed."
Pros: "Food was great. Sleeper amazing- I was asleep for at least 4 hours"
Cons: "The flight to Heathrow was delayed by 2.30 hours while other flights to London was on time"
Pros: "i got there alive."
Cons: "narrow seats, no legroom, small entertainment screens, OK food (but they are British, so not much expectation), then no gangway off the plane, we had to wait a long time for the stairs, then everyone down the stairs onto a bus. staff was friendly enough, but once they fed us and one round of drinks, they were gone until they rushed us thru breakfast (no coffee refills). good thing the flight was cheap!"
Pros: "Food, Movies Staff Treatment Aircraft: B787...quiet, new and clean Heathrow Terminal 5"
Cons: "It was on Air Lingus not BA. No Entertainment -"
Pros: "The flight was short"
Cons: "Upon arriving at the check in desk we were told that a member of our party had been removed from the flight. While trying to work out a solution with the attendants they were incredibly unhelpful, knew very little about the situation, and at times mocked us. Lisa at the AMS location was particularly rude to the members of our party."
Pros: "The seats in "business class" are adequate but other airlines are nicer and newer. The food was good though."
Cons: "The way the seats were set up was really weird. I actually was flying backwards."
Cons: "It took forever for them to serve drinks and we are at the back of the plane I asked for a water and it took forever to get it and she was rude"
Pros: "Premium Economy seats LHR-SAN. Comfortable, decent food, nice variety of entertainment. This flight is the best way to get from San Diego to Europe."
Cons: "The TV portion of the entertainment system didn't work, but there were enough movies to keep me occupied for the 11 hours of the flight."
Cons: "Transfering at Heathrow is a stroke-inducing experience. Just getting from one terminal to another takes close to an hour. Add to that sadistic, bossy security personnel, incomprehensible flight announcements (in England!!) and trademark British incompetence -- Brexit can't come soon enough!"
Pros: "The best ever and a flew crew that understands hospital."
Cons: "Movies were second rate"
Pros: "I was able to sleep without being disturbed."
Cons: "My flight was delayed 4 1/2 hours"
Cons: "I missed my flight from Barcelona and when talking with BA customer support they were extremely unhelpful in helping me find a return flight to get home to America. In the end I was offered almost no help and had to buy a brand new flight via American. I loved my flight TO London on BA, it was fantastic but the return experience was a nightmare. Can I look into a partial refund on my ticket since I never caught the return flight?"
Pros: "On time"
Cons: "Check in counter make difficult: my cary on luggage is standard, they should know it."
Pros: "Flew with partner Aer Lingus. Extremely comfortable, good food, good entertainment, great crew."
Pros: "The service was great, plane was clean, entertainment was great, food was OK but not great."
Cons: "In economy the seat spacing was very limited. It was worse than many US domestic flights. If the seat in front was reclined, the TV screen was about 12-15 inches from your face."
Pros: "The crew was amazing, especially when having to deal with a difficult passenger throughout the duration of the flight."
Cons: "There was a delay which inconvenienced a friend picking me up. Also, not a complaint, but I have experienced better video entertainment technology. But it's still amazing I get to watch movies while traveling in the air from one continent to another continent."
Pros: "Everything was great"
Cons: "Not much space. Seats were too narow."
Cons: "I paid for an exit seat and didn't get one and then I had the only seat with no entertainment for 11 hours overnight and no Joyce to move"
Pros: "Flight was not crowded"
Cons: "Having to pay for even the basics - coffee and water."
Pros: "Friendly curteous cabin crew"
Cons: "Mutliple delays, lack of information."
Pros: "The extra space and comfort of the Traveler Plus class was amazing."
Cons: "Did not make it. We are still stuck."
Pros: "The crew inside the plane was amazing"
Cons: "As soon as i got to the check in window i was informed my flight was delayed and I had planned everything to be on time and since my flight was one hour late it kind messed things up a little bit. It seems that british airlines had a delay on purpose just to have a full flight, i wanted to change seats im a skinny guy and i was seated between TWO BIG people my elbows had to be tucked in all the time"
Cons: "Flight attendant"
Cons: "Maintenance of toilets"
Pros: "Good seating & service"
Pros: "That we had a meal with choice of wine."
Pros: "My husband was entertained with the movies but I felt the selection was limited. The dinner was good but felt we were limited on drinks. Leg space was very good compared to other airplanes. Crew was excellent in getting passengers settled before the flight."
Cons: "The boarding area was too small of a space for so many people. The snack was served to late in the flight. Waiting to get into the bathroom was a bit long."
Pros: "Crew was nice."
Cons: "We sat at the gate for 50 min with no explanation why. We were then late, which caused some people to mid their connection."
Pros: "Not much"
Cons: "No individual entertainment screens, my 6"2' husband had a large metal box under the seat in front of him and he couldn't extend his legs, the food was terrible, the staff wasn't unfriendly but was not warm and welcoming. This flight was not operated by British airways. It was operated by American Airlines, I much prefer Briti"
Cons: "That after waiting 2 hours for checking in due to airline system issues, we were told that they would book us on a later flight but gave us already late boarding passes for a flight that had left"
Airlines flying from Wichita to Baden-Wurttemberg have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights