Le Méridien Abu Dhabi

Staff was accommodating when we asked for a different room since the first one given was not to our expectation. Clean room

They have some rooms that give on a roof with massive system outside on same level and it’s probably the worst room view I EVER had in any hotel. I think they should work on this ; I understood later that the hotel was old but refurbished but you can still see the old in it. The bed to me was not comfortable, very hard in fact and pillows were so flat we might have as well slept without one. We booked a room with breakfast and then nobody told us that the breakfast couldn’t be taken in room and we filled the breakfast form and placed outside then at 9.30am we got a call to tell us we had to come down for it. I mean you guys could inform your guest properly about this. In the end I didn’t go down since I had a horrible night of sleep and to top it off the phone ringtone is super annoying and loud; when they rang It got me up in a bad mood to start my day. Maybe put a different phone ringtone or lower it down. My partner went to have breakfast he said it was mediocre. Nothing special. In all we were disappointed by this hotel for carrying Le Meridien name but really even a budget accommodation I’ve been to was better than it. So not sure how it has 4 star but to me it’s not one. Also when we asked for the change of room we were asked to pay 100aed extra for a room that literally looks the same just with a higher floor, in the end we got it free upgrade which I thank them for at least if not I would have gladly cancelled and gone back to Westin where we were 1 day before for cheaper that price and better service and hotel.

2 times i asked for om-lite but they give someone else

i requested for baby cot but they refused to give baby blanket or pillow ? ??????reason unsafe to give it to me??