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Passenger van |
Commercial |
One location in Adrian
5 locations in Adrian
Filters
Reviews
10.0 Wonderful
Apr 2024
6.0 Okay
Feb 2019
Pros:
easy checkin and out, nice to have ability to leave car at rental locationCons:
location seems unable to provide clean windows inside. for the 2nd time i've had to clean the insides to be able to see well9.2 Wonderful
Nov 2018
Pros:
excellent gas mileage, good check in and check outCons:
car could have been cleaner inside, didn't have cd player which was my fault for not checking10.0 Wonderful
Oct 2018
Pros:
impressed with murano which was a free upgrade2 locations in Adrian
Filters
Reviews
8.0 Very good
Jul 2020
Cons:
The signage at drop off facility could have been much better.10.0 Wonderful
May 2019
Pros:
Very friendly staff, drop off was quick and easy.Cons:
We picked up on Saturday and the rental counter didnt open until later than we needed our car. Would of been great if it had been open earlier so we could of been on our way.6.4 Okay
Jun 2018
Pros:
The car itself was excellent. I received a Toyota Camry and it was great to drive. I had a seven hour drive each way and was very pleased with the car.Cons:
The customer service was poor. There was an issue picking up the vehicle. The representative at the desk offered no assistance and recommended that I just get a refund. She did not offer to change my reservation to another location or any other assistance. When I left - without a car - I called the toll free number and the rep on the phone was able to secure a reservation at another location - for an additional $20. I entered the second location and the rep at that desk promptly told me they had no cars to give me. She said, “They don’t call to check.” After I persisted, she sighed, highlighted some lines on a paper, looked in the computer, and finally gave me a car. As I needed to drive 7 hours out of town that day, spent an extra hour to pick up the vehicle, and almost did not get one, my rating is lower. I feel that if I had not been adamant at the second location, I would have walked away without a car. Neither of the reps offered to help me. They just said, “No,” and were ready to move on. No other customers were waiting, by the way. The first location could have called for me. The second one could have attempted to verify the situation before flatly telling me they had nothing - because they obviously did in the end. The return was simple. I did an after hours return, filling out their form and putting it in the box with the key. I received an appropriate receipt by email.3.6 Poor
Apr 2018
Pros:
Location. Staff was friendly.Cons:
Car was not ready when i arrived. I rented minivan because i was driving 6 people. Staff was saying they had been Busy and was glad they actually had a van for me. I had to wait 30 minutes for van to be cleaned! I would have been angry had i arrived f to pick up my van i had rented weeks in advance and not had a van there!. Van had damage and i was told not to worry they had taken pictures. I stated i wanted something in writing so i wouldn't be responsible and staff said she would email me pictures. I never received them. I called Hertz and after 1hiur had a case and filed damagege. Between having to wait for car and call that was extra 2hr wasted of my time that put me behind for my travel.8.4 Very good
Nov 2017
Pros:
Employees very polite and apologetic at check in, explained situation and options.Cons:
Reserved an intermediate, only two cars available on lot when I arrived and both were smaller. Learned lesson that reservations don’t mean much. Was able to cram myself and luggage in but the driving experience would efinitely have been better if I’d gotten what I reserved.2.0 Poor
Jul 2017
Pros:
NothingCons:
Didn't take debit cards. I didn't have my credit card with me. My wife did, but they said we needed to change the reservation to her name. They couldn't do it at the counter. They said we had to call the reservation help line. Then they couldn't tell us the number for that. Wound up getting frustrated and renting from another company. Couldn't get a refund of the prepaid rental. Will never rent from Hertz again.One location in Adrian
Filters
Reviews
10.0 Wonderful
Jun 2017
Pros:
The staff in Toledo was very helpful! Enjoyed my Alamo rental!9.6 Wonderful
Apr 2017
Cons:
Car a little dirty, but not bad4.0 Mediocre
Mar 2017
Pros:
Car was readyCons:
Car was older and had a bad tire roar when driving it. On the 4th day of my rental my schedule changed and I needed to get back to Tennessee. The airline couldn't get me a flight out, and Alamo was going to charge me almost 400.00 to drive the car from Toledo OH to Knoxville TN. I had to end up renting another car, which was a big headache, and drive back on a tight schedule. I probably should give an unlimited mileage rental a poor rating for wanting to charge me so much for a schedule change but to be nice we will call it mediocre.6.0 Okay
Dec 2016
Pros:
Price was fantastic 35$ for a one day one way.Cons:
I was completely shocked to learn that Alamo does not take debit cards only credit cards. I almost found myself with having to go to somewhere else paying last minute prices. Fortunately my wife had a credit card, so we were okay. I was so upset about this. Kayak needs to make this immediately clear when I make the reservation. It was a very unpleasant surprise.10.0 Wonderful
Dec 2016
Pros:
Extremely friendly and easy to rent from. Didn't charge a deposit against my credit card.One location in Adrian
Along with a 12 passenger van, rental companies in Adrian offer 6 passenger vans, 7 passenger vans and 8 passenger vans.
Pick-up location | Adrian |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |