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Amazing hotel and brilliant staff, pricey but worth it!!
This was our 3rd stay in less than a year at Atlantis & we love it,staff are very friendly & the imperial club room is good value for money,especially good if you have kids as our 10yr old loves staying there. because of the waterpark,lost chambers & aquarium being open to general public it can get very busy in the lobby.
Very relaxing place, and im amaze with great facilities and staff Everything is ok...
the beaches, resturants, and the view are among the best i have seen the alarm sounded on my departure date as a test for fire, it took me extra time to get my bags due to stopping of elivators
Everything from the waterpark to the dolphin bay to the amazing staff! I had to leave
building , luxury,international and family hotel
Water park was one of the best, beats all the U.S. Water parks combined .My 6 yr old loved it all. The aquarium is like and art gallery with fish as a background. Restaurants are expensive unless you like to paying $30 for a hamburger.
Its good for family with kids The price is too high
A very relaxing & enjoyable, comfortable beds, sheets changed everyday, the breakfast meal was first class.
If you want to have good time stay in any other hotel and go to have fun with your kids in the park only but don't you ever stay in the hotel if you order room service you will never get it, if a miracle happen and you get the room service it will be old and cold The worst service you can even get in your life. So far from 5 starts. The lost my bagels when I checked in for a whole night instate of having good time with my kids I ended up looking for my bages for the whole night
I liked the view...and the reception was excellent(The Valet was very stupid. When I first arrived at the Palm, The valet ask me if I came for the resturant. I said no I am a guest and he gave me a weird look. Another employee next to him ask his fellow employee in hindi " What he say, hes a quest?? I didnt no why he would say that or ask any guest that question. Then I went inside to check in, Continued from the top> I love the lady at the front desk she was vey friendly. so after she check me in I ask her about the bellhop to bring my things up. She told me have to go the the front valet and show them my ticket and room number. " The front desk was not helpful with the valet at all that is the only issue I see with the front desk but everything els was great. I went to the front again to tell the valet to take to take my things to my room he said give me a minute and I dont think he new english that well. So i was waiting for 15 min when he showed up with my car and thought I was leaving or somthing. I told him all I want him to do is take my things to my room thats all! This never happen to me in a 4 star hotel.lol
I liked the architecture and the uniqueness of design of the hotel. It was luxury personified.
Excellent rooms and view of the beach, nice clean bathrooms with a retro feel, nice breakfast buffet
the view and service of hotel staff
the hotel is clean comfort romance good location ,beach,resturant and services
the comfort and friendliness, the staff was very helpful and nothing was any trouble for them to do
nice and good hotel nothing
The beach and the pool are very clean and structured The smoking areas in the resturants are very close to the non smoking areas. Accordingly, sitting in a non smoking table, is similar to sitting in a smoking table. Also, due to renovation of the hotel reception it was difficult going to the pool and the beach with a baby stroller because of the stairs.
The Indian and the Italian restaurants are both excellent. Without exception the staff were very friendly and I would not hesitate to recommend this hotel for a short and relaxing break by the sea.
Very nice hotel with friendly staff.
Excellent beach, nice pool, good rooms with nice view balcony, clean. The pool bar staff were total inexperienced. Checkout time is 12 noon not 14:00 to 16:00 as stated in booking.com
Range of facilities.
Perfect Hotel for long and short stay transfer at Dubai Airport
Great location if you are catching a connecting flight the next day! Very Clean, Staff were helpful and polite. Would definately stay again and recommend to friends
Conveniently located airside, ideal for transfer. Swimming pool and sauna open 24 hours. Excellent food, very spacious room. None
Staff really helpful.Room comfortable. None
the beds was amazing very comfortable the staff was helpful we had good time.
I thought the room layout was very nice and was very impressed with the bathroom facilities.
Convenient location for transferring passengers, quiet (I did not hear the airport announcements despite what some ppl say) , lots of features, complimentary fruit basket :) :) the only noticeable thing was that the air conditioner was quite noisy even on the lowest setting.. but I was so tired it did not bother me at all.
A great place to refresh and sleep during a 8 hour layover at Dubai Airport.
You have to stay in the terminal to get there, I had to leave to get my luggage and was not allowed back in to stay at the hotel.
It's great to have an option to sleep at a hotel right in the airport when you have long transit. The hotel itself is comfortable and clean and has nice amenities It's hard to get to the hotel, especially when you are lugging a wheelchair and a stroller at the same time. They also have multiple locations at different terminals, when we finally got to one of the locations, we were told that our room was booked in some other location even though there was no such mention in our booking. They eventually accepted our booking
I came in late and left early but the staff were great. Thanks, jwk nada
Massage chair The room was not properly clean, there were lots of dust
Outstanding luxury and top notch service. Amazing private beach and a comprehensive list of amenities. Good location in Ajman - close to resturanta and bus stand. Does not offer an airport shuttle to/from the airport. Travel by taxi can get tiresome and expensive as traffic can be a bit much at times.
Our stay at the Majestic was perfect it was our first visit to Dubai and would definetly stay again at the Majestic. It was easy access to the shopping mall, the Old Dubai and not far from the Airport. Top marks
Fantastic view from our balcony of the Dubai Skyline & Burj Khalifa. Wonderful! Room was very clean & spacious. Hotel provides free transfers in the morning to some of the highlights on a weekly schedule. Very efficient. Trying to get into one of the 2 elevators is really only a problem in the morning around check out time. Other than that we never had to wait long in the week that we stayed here.
staff very friendly and servicable not children friendly ie. not much for children to do ie. activities and also TV did not have any children's channels
Very good room. Everything was perfect.
Hotel has many facielities how to spend time there, swimingpool, rock pub, few restaurants, you will not be bored there... somethimes longer waiting time for lift, but it was not so "terribille"
the enviroment of the room
breakfast ended too early 10:30 some staff could be a little more professional in the way they answer your questions
Room (1712) was very clean and comfortable, with a fantastic view. Buffet breakfast was excellent. Location of hotel was great. The bath towels were small and worn.
Food After agreeing for late chech out- there must be some kind of acknowledgment. We were lock out of our room.
The comfort and well appointed rooms. The rainfall showers is most wonderful and one of the highlights of the hotel. The bed is comfy and rooms are very clean.
Perfect location. I was there for exhibition, to the exhibition area was possible to walk or take metro whcih was before hotel. -
close to metro House keeping was late cleaning the room even after you left early and came late, the room was not cleaned. Had to call housekeeping to get it cleaned.
Big rooms, friendly staff Small lobby
Price for value given nothing
the bed mattress was hard
It is not clean enough,Furniching was very poor in the room.
Big room Bad smell in the room
near exhibition center,close to downtown,near train station. old furniture,specially sofas,windows can not be opened,result in smiley smoking floor.
Ease of use and accessability to road network
Being offered suitable accommodation at an excellent price in a City where winter prices are substantially increased during the tourist season. The rooms were generous and very comfortable. We had a seaward facing room and as such were subject to the background noise of the Metro. In the future I would request a rear or side room instead.
Road maintainance arround the hotel
staff car parking
room toilet the hotel staff was using the same elevator that supposed to be the clients so they distirb us a lot
Getting out of the place 1. Arrived in middle of building site and yes this was the hotel still under construction.2 Rate quoted total cost and then further 20% added at check in, really bad. 3. looking forward to tower view to be presented with unfinished tower block, are we in spanish resort or what. 4.Unfinished and yet open 8months 5. one not exactly enamouring restaurant and no where else close. 6.
The staff were very helpful indeed during my stay. I think the suite did represent good value for money and was also a good size. And the hotel and rooms were always clean. I did not like the beach, it was 10 min drive away and very poor facilities at the beach. It certainly didn't feel like it belonged to a 5 star hotel. Internet was poor and dropped constantly. No bathrobe or sllippers were provided in the suite, had to buy in local shopping mall. I didn't have enough cuttlery in the kitchen and no hotplate to cook on, yet they had fitted an extractor fan! The suite was extremely dark as they were building a shopping mall right outside my windows. I couldn't use the balcony due to the AC taking up the entire space. Also some days there was considerable noise from the construction of this mall. I was not made aware of this before my arrival.
price, room space bathroom, noise of generators, smell,
the staff the ambience is not so good...the cleanliness also not up to standard...the room service is extremely late about 1 hour....the restaurant service also very frustrating...the food only ready at least after 30 minutes...so with the children and a baby waiting..it is not so nice experience.
wonderful place,so nice staff.room is so big ,privet beach is 10 min far from the hotel,but it worth to go there where you can enjoy the privacy.i advise anyone to go there on my own risk......
location the service, and the bathroom...
Great Residence, great value for money, good location and very clean.
1. They cannot find my reservation. I have to wait 30 minutes until they found my reservation. 2. We booked family suite for 4 persons. They have only one bed for 4 persons. There was no sleeper sofa. They want AED100 for rollaway bed. 3. I requested an additional comforter. After 45 minutes they brough an Iron Stand. The guy could not understand comforter so I ask for blanket. He said he will bring it. No bdoy shown for another half hour. I called again, and after 15 minutes they send fleece blanket. 4. Their attitude is not accomodating your need. I have disabled son. Who cannot sit. Other hotels will first send him in the room and then process the check in. 5. Bathrooms are not upto standard for 4 star hotel. I found rusty shower.
Attention vey fine Internet so slow not acceptable for a Ramada Hotel
No hassles at all, everything works, rooms are fully loaded.....with large fridge, coffee / tea , iron, microwave, crockery etc.....ofcourse everything is new! No bar!
Located right on oceanfront amongst a vast range of eating establishments. Handy shuttle bus services to attractions.
the helpful staff through-out the hotel and their attention to detail n/a
the view from the 25th floor no private beach
1 services and the facilities 2 the helpfull staff 3 the comfartablety and the hotel location no
The Staff could not do enough for you. The room was excellant, Bathroom and wet room superb, The most comfortable bed have ever slept in. The infinity swimming pool was superb. Not enough sun beds around the pool area. Booking.com did not give breakfast option at this hotel
lovely atmosphere,pleasant staff and nice view. room smaller than other two hotels i stayed at . same price
Excellent staff, perfect location poor wifi access in room
brand new hotel so very reasonable price. Good location with lots of life day and night. staff were very well trained and attentive. Good gym and spa facilities. All rooms have a sea view. As it is a tower block lacks the charcater of other Sofitel beach hotel and there is no beach access. They do give you a towel for the public beach! The pool is very small there are very few loungers. These are taken up, it seems, on permanent hire by a few couples!!
this is a luxurious hotel where the staff are extremely pleasant and helpful. can be difficult to get sun beds in pool area.
Great service High alcohol prices
The atmosphere was absolutely great! The staff was as good as the ritz carlton's staff. this hotel was the best we have ever stayed and we will purposely stay here again!
Service excellent, roooms very nice and the poolarea
- Taxi is always available at hotel gateway - Breakfast is outstanding - Hotel is brand new and looks amazing inside/outside - No breakfast charge for my son whos sharing the bed - Bathroom's Massage Shower is fantastic - Kids TV channels (Cartoon Network/Disney Channel) are great - Hotel is not responding to any emails - Not 10 minutes to the airport, its near 30 minutes - Most of the rooms have a bad view on a construction areas - No sport channels like ART/Jazeera+ - Not close to any shopping mall, nearest one will cost $10 - No hotel's private bus shelters compare with other 5* hotels - Bathroom is too small
The location is amazing; we had a wonderful view to the Burj Khalifa from our balcony, 10 min. walking to Dubai Mall. The room was amazing, very comfortable. Enough parking place for the cars. Very friendly stuff.
The hotel was across the road from the Dubai Mall. The reception staff were very helpful with our very early arrival and found us a room as no non-smoking rooms were available as requested.
friendliness and disponibility of staff very good accomodation, nice and large rooms, many facilities the choice of resturants as part of the complex the quality of food central location to explore Dubai
thank you for your hospitality and i ll try to vist you again
the staff were very attentive position of the hotel and the facilities a lot of building work going on the area
the hotel at the centere of dubai and too close to dubai mall & jumirah beach the long long time during chick in & chick out
Worming and relaxing atmosphere It needs to have all sports channels available ART sport or example
this is a new-build hotel built in early 2015. The materials for the room are excellent with special floor tiles good quality carpet frameless glass shower doors and Granite bathroom countertops. Some interesting features are there it has electronic light switches which basically control the lighting through a scene which is very interesting and cool. The view of the creek is amazing. I used the pool which was great as well as a poolside bar where you can drink smoothies while sitting in the pool. The gym was excellent. valet parking is free if you are a guest which was very convenient.
very nice romantic loby soicialy at night restorant and very quit the smell of the room fulled of tabbaco
Excelent facilities / Wide variety of breakfast / strategic location / Wifi available for free / friendly staff Busy hotel but well handled. Sometimes it takes about 10 to 15 to get your car infront of lobby.
Design, quality, cleanliness, choice of high quality & gourmet restaurant, amazing staff and top service - No free wifi - Lack of quality featherless pillows
The clubs and shisha were fantastic. The food was delicious. If your a Marriott Rewards member the club was amazing. If you don't have Marriott Rewards the wi-fi is expensive. If you do, it's free!
I liked the cleanliness of the hotel and how friendly the staff was. Also, 37th floor buffet was a great deal. Hope they don't change it down the road. Definitely a 5 stars Horel. The card system. My friends stayed in a different floor and someone always had to come and get me or I had to go get them. Elevators take sometime but nothing major.
Staff was very accommodating to request. The hotel had a delicious breakfast buffet every morning. Central location with complimentary shuttle service every 30 minutes to the Dubai Mall.
I enjoyed the views and meeting the staff Velocity Sports Bar poorly designed and managed. Waiter gave me old menus with written notes/scribbles on it. Prime 68 a poor bargain; food only slightly above avg and I was seated away from the view. Why go there for an inside seat? Valet parking a completely under-managed - poor construction of on/off ramp to hotel. Waited 15 minutes for car to brought out. Breakfast Bar not large enough to accommodate full-hotel; off-ramped to Kitchen 6 where the food and service were below average. Bad scrambled eggs, baked beans, and latte'. Just awful.
Great location, service, amenities. Wonderful spa facilities. No free Wi-Fi in the rooms. I mean, come on... it's 2015.
The beds were comfy and plenty of towels in the bathroom No hot water in my room , the breakfast buffet was terrible we didn't bother going the next day , no hose in the bathroom next to the toilet for washing , the toilet flush broke on the last day
The staff are very efficient, well trained and anticipate guest needs with friendly service. The room service food was excellent quality and the presentation was very good. The Hotel is situated a little far from the centre of the shopping area and rather in the middle of nowhere.
Rooms were nice, spacious and clean. Japanese restaurant was superb !!
Food, and very helpful staff.
The price, value for the $. Staff are very attentive, but then you expect that at a 5* facility. The cost of internet is absurd - US$20 for half an hour or $30 for 2 hrs.
Very Clean and it looks new
I loved the starf gere and you cannot beat the price for the amenities/services provided!!!
Breakfast was amazing the hotel is great I will be back soon!! The room wasn't 100% clean there was hair in the sink and shower the living room table was very dirty underneath next to the carpet was choclote stains
Friendly & polite staff. Airport shuttle is a convenient & appreciated service. The regency bar was also a good concept Difficult. Generally satisfactory
every thing was great
nothing long time for check in and to accomodate our request for non smoking room, location very bad, traffic wise , plus sighet seeing
Near beach, big garden Some hotel staff not friendly
the food varaity at the resturan i left my room at 8;00 am & return at 02.00pm the room was not clean yet then the cleaner come withen my stay at the rom
most thing i like about the hotel is comfort and luxury. i did not like about the hotel the cleanliness was very poor.
*Customer service: Excellent from check in to check out. *Cleanliness: Everything seemed so clean and polished. *Room Service: Every order was perfect.
everthing was perfect. the staff was outstanding. especially the front office manger tarek help us a lot. we are travelling a lot and it was our best stay ever and we will come again.
The staff were great. Especially the team that cleaned the rooms They would not adjust my rate to what everyone else was paying at the conference because my assistant used booking.com. It may prevent us from using it in the future
The conference I attended, the bath room design, TV sortiment and the swiming pool. Bed lamps as in many hotels not made for reading in bed. Later check out than 12:00 would be appropriate.
Its normal nothing specific The voice & sound move from room to room
The hotel club floor is clean and luxurious and staff are friendly and attentive The noise from the Octoberfest tent spoiled our stay completely. We complained to the GM on leaving but as yet no reply. Noise continued after 12.30 at night. We couldn't hear ourselves talk & we were on 11th Floor!
I liked the hotel facility and the service standard. I didn't like the food smell in the hotel lobby
Good location and very clean. The staff is not very knowledgable about the outside attractions/locations and how to get around; which didn't bother me. But they don't even know what other facilities they have inside the same hotel building. For example, they serve breakfast in a restaurant on first floor. I missed the breakfast one day and a member of the facility told me there is another restaurant in the same building and she told me the approximate location - she asked me to ask other facility members as I walk toward that location so they can help me find it. I tried asking many and spent about 15 minutes looking for that restaurant. I got many answers like "there is no such restaurant here", "the restaurant is out side the building, but in the same compound". Unfortunately nobody was able to guide me to the other restaurant. Finally I walked to the first person who informed me about the other restaurant and she took me there. So I believe it is important that they train their employees on what other facilities they have in the same hotel / building and may be equip them with floor map of the building. Good place and very clean. The location is very convenient and close to the airport.
Complementary Snacks in the afternoon and complementary soft drinks in the mini bar. The modern design and functionality with the buttons. Friendly and helpful staff in general. Shower wasn't working properly and no signs to show which side to turn the knobs . It took a long time to figure out which side was hot because the cold side would begin hot . Then, it kept switching in the same minute from hot , to very hot , to cold , to very cold. I hope it gets fixed. Breakfast buffet and Lunch buffets were not as rich as I expected , salads and starters were poor in both. Too much focus was on Asian/ Indian food as opposed to Arabic food and basic starters in both breakfast and lunch . Lunch buffet in the first restaurant walking distance from the hotel was less than half the price at the hotel with much much better and richer choices. One of the employees in charge of service counters of one of the seminars/courses on the Mezzanine flour was rude yesterday. I went by mistake to their service counters and she asked me to go to the other service counter for refreshments for the course I was taking so I said okay, I'll take a plate from here and go to there and she said no ma'am, I said you have a problem with the plate too ? She said yes and in a very rude way.