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Space too small for 2 adults. Contenental breakfast too difficult to take advantage of in the small space to get to it.
It was close to the airport and the front desk woman helped me get an item to a friend. Nice rooms. That only one staff member was working and could have used help. Elevator is poorly highlighted and hallways need yo be remodeled. The computer system was not working and the hotel could not even charge me, & waiting still for Bill. Ridiculous that parking is not included in bill. Never would suggest or go back to hotel.
-Some staff were nice -Location to Airport -Front desk staff gave us the runaround when it came to canceling. They said to call expedia which we did, when we finally got a REAL PERSON on the phone (took forever) the cust service rep called hotel focus. At this time the lady at the front desk said its not up to her to cancel the reservation and that she would need a supervisor which effectively locked us into this horrible place. Keep in mind that we booked this place from another hotel down the street and when we went in to check in found it so repulsive that we wanted out. At 140 a night it wasnt worth half that, Wont be back! -WIFI sucked -Beds were not comfortable
Decent price. Not a bad drive to downtown SF. Dirty. Found dirty women's underwear from the pervious guest in our room. Maids just did a very poor job.
Had a shuttle to the airport, Not outragously priced. Rock hard bed. Elevator behind dooor???? Pull up on door handle to open, not down (won't work), among other things.
Pros.. (it's tough to think of any but..) The room was clean, the furniture was not damaged, the a/c worked, check in was quick, located right next to the fwy entrance. Cons.. Located next to dark industrial buildings, saw many vagrants at night. parking is not included; $10 but no security guard. reception area floors damaged at entrance. elevator seems to have been repurposed industrial type, got stuck inbetween floors and doors opened (used stairs the whole time). Carpet in hallways dirty. Doorlock handle very loose feeling and bar latch inside of the door, very loose(almost falling off). Room had only two electrical outlets, behing the bed and tv(very inconvenient when trying to use the iron). No mini-fridge available.
nothing Bed was hard and no fridge as advertised.
free continental breakfast I decided to stay an extra day, the hotel charged a lot more than the regular charge.
I GAVE COURTESY PHONE CALLS TO ADVISE WE WOULD HAVE A LATE ARRIVAL... GENTLEMAN ON PHONE WAS POLITE... BUT WHEN WE ARRIVED WE JUST DIDNT FEEL THE WELCOME... ALTHOUGH THE CLERK WAS NOT RUDE IN ANY WAY BUT THERE WAS NOT A WELCOMING FEELING.... THE ELEVATOR NEEDS SEVERE UPDATING... I COULDNT FIND THE COMPLIMENTARY BREAKFAST.... SO WE ENDED UP LEAVING WITHOUT ANY BREAKFAST AT ALL WHICH IS WHY WE STAYED THERE TO BEGIN WITH... THE PICTURES IN THE INTERNET ARE SO MISLEADING TO WHAT THE ACTUAL BED/ROOM ACTUALLY LOOKS LIKE...
I liked that it was close to the city for day trips but not the city hotel prices, which is why I chose this place. The flowers in the courtyard were lovely. I didn't like how damp and humid the room felt or that it was super hard to keep the room at a certain temperature. My fiance and I were broiling/freezing quite a bit throughout the night. Also there wasn't much to offer for breakfast and it was super small in the dinning room.
It was a run down motel ^ with a poor coat of paint and a 90 year old elevator. Mattress was paper thin.
I was pretty happy there was a fitness facility. I really like to get in a workout every day so I was really excited it was available. I liked that there was coffee readily available also. That's always a plus. When I called to ask where to find the shuttle at the airport, I got a very vague answer. The person answering the phone just kept saying "at departures," over and over (like three times) and wouldn't give me anything more specific than that. I wish she had said "up the stairs from baggage claim out door one" or whatever. That would have been a lot better. Honestly, I probably could have figured it out, but it was late and I had my young son with me so I just ended up taking a cab.
Staff was absolutely amazing! Really respectful! And we were situated with our room with no complications. The room was not fully cleaned. The bathroom towels were wet. Trash was not taken out. Before giving someone a room make sure it's fully ready. Other than that we had a wonderful stay and we will return soon.
I asked for a non smoking wheel chair accesible room at the first floor, they didn't have it! They gave me a smoking room without facilities for for a handicap person. Neighbors we're loud all night! Bad neighborhood!
located close to the freeway The staffs lack of customer service.
Close to airport
The shuttle service was convenient to me. I enjoyed complimentary breakfast and the clean room. Morning call service was good.
Good parking no extra pillows
Fast check in, very friendly staff, clean room, quiet, ample parking. Beds weren't very comfortable, they sagged in the middle. Bathroom needed some minor maintenance, rusty door hinges, cracked tiles, and the bottom of the tub was stained.
Comfortable enough. Basic accommodation, dated furniture.
near airport, it has free shuttle bus in airport room is too small and price is a little bit high than it deserved
Good value for the $$$ if you need to fly in & out of SFO Airport shuttle stops at 4 hotels. "Breakfast" was basically a snack.
Clean, friendly, good space, refrigerator, microwave, iron, coffee in room.
Good clean room, kind staff, shuttle service to the airport
As expected. Clean comfortable bed, tv with lots of channels, easy free shuttle to the airport is great to have.
We stayed here for a couple of customer visits in South San Francisco and Palo Alto. Clean and everything you need for five days. Well located close to the airport and great value for money.
Clean and quiet with friendly staff. Easy enough to get into San Francisco, and very close to the airport. One of the best Super 8's that I've stayed at.
the Location to on the bay area was convenient for a business trip
Ilove how nice the staff was it was very easy to find it was bye the water I CANT WAIT TO STAY THERE AGAIN WASENT VERY MUCH PARKING GOT BACK KINDA LATE HAD TO PARK ON THE STREET MY CAR GOT SCRACHED
Nothing had bed bugs I didn't like anything. It was awful
The free parking was a plus. Everything else! The towels in the bathroom were dirty, the tv didn't work, there was hair on the bed, the shower was filthy, everything in the room was breaking, the bathroom didn't lock, the walls were so thin you could hear the people next door talking, the free breakfast was disgusting, and the whole place was right next to the ghetto!!! This is the first time I have decided not to live in a Hilton or Sheraton and I regret it so much. Never coming back here again! I'm embarrassed for booking this place and making my friends stay here!
The location. The staff was incredible unprofessional and rude and there were bugs in the room and on the towels. Definitely will never stay here again.
Liked the flat panel TV and King bed Room had an odor
The staff was almost perfect. The front counter attendant was super friendly, courteous, and quick to check us in. His name was John and definitely was great. The location makes travelling to San Francisco fairly easy by car (25 minutes until downtown). The lake nearby (1-2 blocks) is very nice. The area doesn't feel ghetto, but definitely not super classy. There is graffiti/mural on the building behind the motel and it was so insanely gorgeous (my bathroom window had the perfect view of it). The place looks fairly maintained externally. Some Mexican guests next to us decided to blast some Mariachi/Folk Music at 2:30AM outside their room on an external speaker sitting in front of their room door for who knows what reason and we had to call the front desk and they handled the situation, but then our rude neighbors decided it'd be quieter to bring their speaker inside which made it even worse so after a second call the staff came to the room and told them in person to stop and then it was quiet. Situation was resolved in about 10 minutes in total. The paint is clean and doesn't look old and the outside of the building and parking lot also looked very clean. The staircases need some lights, both the adults (Sister and I) missed the last step coming down and luckily we didn't fall and just tripped. The bedroom we first got had hair on the sheets (I didn't personally see, but my sister had changed the room while I unloaded car and had a smoke). Our new room had used tissues in the drawer of the dresser. We had 2 Towels, 2 Washrags and 2 Hand towels for a 2 Double bed bedroom and it would definitely go a long way to do more washrags at minimum (I don't mind reusing towels, but not washrags and no washrag for face if you decide to shower). The floor had what looks like animal hair. So definitely if I had advice to this place, put out a ton of safety strips on the steps and lighting. Also, either fire your cleaning staff and hire some new ones, or start checking rooms they sign off on because they are not doing their job. Also, I would strongly suggest an enforced quiet time of 11PM weekdays and 12AM weekends and put a 1 warning policy before you kick people out. There are just some really small changes that would go a long long long way in improving the overall value in staying here. I didn't bother with the breakfast they offered (didn't even go in to look), but I heard it was pretty much slim offerings so a small variety increase would go a long way too.
Relatively clean rooms, usual provisions (minus a coffee maker) Phone didn't work so couldn't call to tell them that the WiFi cut out every few seconds--when you're on business and have trouble accessing the internet while away, makes for an aggravating stay; shower didn't drain, so filled up with water; evening check-in staff were courteous but day check-out staff couldn't be bothered; ad said HBO---no HBO; people hanging out outside their rooms at night talking at the top of the lungs--good thing I brought ear plugs; Poor and not totally safe neighborhood---didn't leave room at all after getting back from being out
there was nothing worth liking at this hotel. The check in was dealt with in the most unprofessional manner I've ever seen in any hotel. The uneducated, complaining, screaming check-in staff would have been comedy material if it wasn't for the fact they were responsible for getting me to a good night's sleep. The hotel was very rundown, moldy curtains, loud banging air conditioner, drunk guests on the balcony and walkways at 3am, smelly rooms. Overalll - flat out disaster and not even worth 1 star.
Staff is very nice no coffee at 05.30am
The clean room and the excellent cleaning staff. The bathroom sink kept stopping up.
Poor and not totally safe neighborhood. At the motel many occupants were outside their rooms screaming and drinking alcohol. Room stank with bad smell, Floor needed vacuuming. Bathroom too small. No privacy, can hear next room's tenants speak. Weekend price increased significantly, probably to accommodate prostitution nearby.
The bed was pretty comfortable. The room looked very new. The smell was very strong -- an odor of the like you get with a new mattress. There should be more ventilation.
Even before I arrived I was impressed...they called me while I was on the road to inquire about my special needs (ground floor room only), and when I got there the staff was friendly and helpful, clearly Asian of some type but speaking excellent English; and then I got to the room. Amazing! It looked like it was 'fresh out of the box', clean and neat and very well appointed...a desk one can work a laptop at, a firm mattress and plenty of soft but sturdy pillows...and don't get me started on the glass-walled shower. I blanched a little at the price tag but I have to say, in the end, it was well worth it. Next time I visit the Emeryville/Oakland area I'll be staying there for sure!
The bed was really comfortable and the room clean .Housekeeping was helpful!bathroom was cute Poor facilities such as hairdyer .Microwave . fridge....the location is far from downtown but the transportation is convenient.
Nice place. newly remodeled, friendly staff, free parking and WiFI
Cleaned every day. Easy access to downtown. No problems with staff.cheap. It's not super quiet. I hear lots of traffic and loud people cross by the room but it is expected at a motel this cheap. Put the AC on to drown it out.
No frills, but cost was good. I would bring your own towels, like any hotel/motel they are gross. Bathroom was nice and updated, much space to put your stuff out. TV Location Parking Towels Noise Some people/area/location (shady) You had to be buzzed in and the check in pepilepsy were behind bullet proof glass.
For the price it is so good. Maid service is not diarily
The receptionist was rude!! He mistakenly overcharged me $10 yet showed zero apologetic attitude. Plus the towels had eyelashes and dust on them. Terrible experience.
It was the cheapest I could find in the SF area. The location is very sketchy and we had an unpleasant encounter with a passerby in the early morning. It would have been nice if there had been security.
Very clean, new TV and mini fridge. Wifi worked great. Staff was incredibly helpful and friendly. I was checked in by Kiki (I believe) and she was very kind and professional. After reading some of the reviews online I was preparing myself for the worst, but was very pleasantly surprised. Perfect motel if you're on a budget and need to stay someplace close to the city. Pretty bad location in a seemingly bad neighborhood, but it was surprisingly quiet at night.
Clean, up dated and modern. New carpets and large shower. Location in the hood. But still was safe. No bathtub.
Clean room and bathroom
Good value - clean and comfortable. The area is not that bad. Distance from San Francisco: you have to take a car and pay the bay bridge toll (going into SF only). public transportation (train) is one block from the hotel but it doesn't work eves and night.
Good location near BART, with easy access into San Francisco. Very helpful staff! Simple and clean, no thrills accommodation
Inexpensive Inn. Good relationship money/ service received.
It's good enough for the price. The area isn't that bad but it's still Oakland. Housekeeping needs to happen later than 11am.
Inexpensive Bad cleaning in bathroom, no restaurants around
Location and price were ver good. Convenient to MacArthur bart station. The room and bedding were very clean. The room was not stocked with toilet paper. A coffee maker would be nice too.
Very nice, recently refurbished motel with a prime location right on the waterfront of a scenic part of the Inner Harbor. We requested and got a bayside room when we checked in. The in-room wireless couldn't support a laptop although it did work for a cell phone.
Location Registration staff would not honor my Priceline reservation. I was charged $xx+ for each night my party and I stayed. I was told my Priceline confirmation had not been received.
Not much... Clogged synk, bad water pressure & terrible cust. Service. Were told manager would call us after we complained at checkout, we never heard from him!!! Other than that everything was perfect. By far worst motel 6 experience / done with motel 6.
Near ocean Manager altitude
Water view No guests after 10pm
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
NEED ADDTIONAL ICE MACHINES.
location;price no coffee maker
the room assigned to us faced the parking lot, we asked if we could change it to bay side. The staff did it with no problems.Really nice to have sunset and bay outside our door. the spa was a bit dirty. and the bathroom door stuck, seemed to be off hinged. We notified the desk when we checked out. Did not have a laundry area.
Location was great. We always like to choose Motel 6 so we can bring our dogs along. It's pretty much what you would expect from any cheap Motel 6; they tend to get pretty universal.
The staff is great. Everything was the best
The bathroom looked recently remodeled with granite shower walls, counter, and floor tile. There was a large flat screen TV with directTV. The room had a refrigerator and microwave. The bed was comfortable. The location was good. The price was good. The room was dark and small. There is traffic noise from the street. Worst of all the room smelled sour and the air coming from the heater - AC unit was stale smelling. The continental breakfast was very basic, but I didn't expect much for the price we paid.
Nice bathroom, had mini fridge and microwave, very quiet. Beds were quite small, room could be cleaner, quite expensive for what we received.
It is only about 4 minutes to o.co coliseum. Bad area in East Oakland, I did not feel safe at all. The property is absolutely horrible. The room itself is dirty smells terrible no soap, no toothpaste, no shampoo only toilet paper. It smelled like dirty people were in my room 2 minutes prior to me coming in and having some dirty sex....cannot drive out without having to remove many locks. Under no circumstances will I ever spend another night in this place...
Nothing Room was dirty. No trash can. Not even soap to wash your hands. Parking was horrible. No ac. Horrible location
Area bad service bad room not clean no trash one dirty towel Everything
This was not a Motel or a hotel. Do not book. Terrifying.
Did not look like the advertised photo at all...room had a strong cigarette smell too! Broken items, no working wifi... no integrity what so ever! I looked into this room for convinience, the idea diminished very quickly the moment I arrived to the place. No soap, trash can- nothing!
That it was in the city of Berkeley. Filthy, run down with smelly rooms. There was an unstable patron who required an ambulance and several police cars. Blocking my car and more than probably scratching it. All this occurred late and was very disruptive to our sleep.
The location is great (North Berkeley) near plenty of restaurants. Exterior is quaintly decorated, interiors are nice and have a home-y touch. Unfortunately the walls are very thin so be prepared to hear conversations clearly from the adjacent rooms. The water lines are especially loud. I am not a light sleeper but it is difficult to rest when you're woken every time a neighbor turns on a sink. Additionally, like many motels of this grade, the WiFi is totally overloaded. It is possible to connect to the network and check your email if you're patient. Expect to get internet connectivity in 15 second intervals every 2 minutes or so.
Great staff. Heater barely works (even though it's February); it's dark; the shower hangs so low I had to bend to use it and I'm only 5'7"; the decor is dark, depressing and cheap; the electric outlets were scarce--just an awful place that isn't worth it compared to other motels in Berkeley.
If you like good old-fashioned funky motels, you'll love this one. It could be anywhere in America, but it is a bargain in Berkeley. And the sushi bar which shares the parking lot is terrific.
The only thing I liked about my stay here was its proximity to various business: Acme Bread, 4th Street shopping No AC - just a small round fan hung up on the corner of the room, old musty carpeting with a film on it (had to go to walgreens to purchase socks to wear when in), old linens/curtains/scratchy towels, indifferent help desk.
Good value for the money. Easy access to good restaurants and within walking distance (10-15min) from the bart. Great friendly staff. We got upgraded to a larger room (since they had the vacancy) for no extra cost, and also left our car there for the day (free parking) after checking out. Hotel is very old, and the facilities are run down. It was ok as a place to crash at for a night, but it's not a "nice" hotel by any stretch of the imagination.
The crown lodge was not too far from my mother's house For some reason, our key wasn't always working
The staff was confused and confusing. The man at the front desk did not know how to retrive our reservation. Even with no other distractions, check-in took nearly 45 min!!! Quality of room was poor and I did not feel safe in the neighborhood.
The staff was extremely helpful and the rooms were very clean and well kept. I had trouble with the cable in my first room, so the owner came in immediately and began working on it, exchanging cables and repairing the wall socket. He then apologized and offered to upgrade me to a different room for the inconvenience. The neighborhood wasn't the best in the world, but it wasn't terrible, either.
Distance from Mills College Staff was pleasant and courteous, quick to respond when service was needed Mold around shower and bathroom window case
Nothing Showed up and they only had two out of three rooms available, also wanted cash insread of a credit card. We had to leave and stay at another hotel.
This was the worst, hotel I have ever stayed at. There was mold on the shower curtain, the walls were plastered with dirt, blood, and other things that I was unable to determine. There was nothing I liked! Everything!
only stay here if you really need to. you get what you paid for. ok bed, but really bad towels, and no power in the shower
Has A/c Room is disgusting, things dont.
The lady who I spoke to in regards to my reservation was very nice and helpful! Room was nice n spacious! When I went in to the bathroom to take a shower the water was not hot enough! I turn the handle all the way to hot n it still came out somewhat mild n it was cold at the time!
It served the purpose. Proprietor was friendly. Fairly clean. Quite run down, no attempt to repair or renovate basic things. Wifi so slow as to be unusable.
A good blend of old style decor and modern amenities. Location was prime, within a mile of destination. Though I arrived at 3:00am, the front desk agents were extremely friendly & helpful, going out of their way from the start to make my stay comfortable.
It was close to the place I was visiting. Other guest were noisy.
I liked the microwave, fridge, bed, TV, and parking. The motel was what I needed for the time and it worked out nicely. I felt as though I was being watched and there was a big pile of trash near my room. I would not recommend this hotel to other people cause its in a neighborhood that some cannot handle. There was no water in my room the first day
Very convenient to airport... shuttle was very prompt The hotel was very run-down. When we arrived their were no towels in the room and no soap and we had to get them from another room. The TV was so dark it was hard to see the picture and the remote did not work. Had to get one from another room too. Very Old TV. We had to carry all our luggage to and from the 2nd floor with no help. With narrow stairs only and at 77 years old this was a very bad choice for us. The bathroom fan was louder than the aircrafts flying right overhead. Thank gosh it was only for overnight... no restaurants within 8 long blocks, a very long walk to have a dinner at a small Chinese or at a Mexican restaurant... only other food was a donut shop. Can't recommend this one!.
The staff were very friendly. It was a decent complimentary breakfast. It was more than we would have eaten at home. The rooms were clean and since all we were doing was sleeping there, that was all we were concerned with. Towels were thin and a litle scratchy. They could invest in some new linens. The area around the hotel looked a little seedy,but we didn't have any problems and never heard of any. It was well lit. They actually even had some covered parking.
We booked this hotel for our last night of our vacation. The hotel is near the airport, so we hadn't drive to far the next morning. This hotel is ideal for a one night stay to catch your flight home the next morning. The room was clean and comfortable.
A very convenient location, between a major freeway and a parallel major street. The breakfast was also very convenient. The parking was very tedious, given that both of the lots are small and one of them has directional parking in which it is difficult to back out.
Close to the airport
Rooms are clean They ask$100 deposit on credit card when check in, actually we were charged $300 on credit and manager said we won't be able to get it because the toilet is clotted up.... Worst experience e ever!
Quite clean room, free internet connection, good price, ok for budget hotel. Too close to airport, so you get 747's passing over your room all the time, no breakfast.
Is it possible to be more queit during night shift ? However, it's too close to road. Car noise is one issue in it. One issue: car noise.
The hotel was very close to the airport. The manager was friendly and helpful No towels in my room, I had to go ask for some. Room should have been cleaned a little more before I got there
The hotel was near the airport They really don't have a shuttle. They paid for our cab from the airport to the hotel so that was a plus. However, we had an early flight the next day and we paid for our own cab.
The proximity to the airport
Breakfast, well organized in an economical and efficient way. The shuttle from SFO airport to the hotel was not available when I arrived. I had to take a cab which is an extra cost that I did not anticipate.